Matrimony.com Limited
http://www.matrimony.comFounded :
1997
Type :
Services
Size :
100-1000
Stage :
Profitable
About
Founded in 1997, Matrimony.com Limited is a profitable company based in Bengaluru (Bangalore). It has more than 250 employees currently and works in the domain of Ecommerce.
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Company social profiles
Jobs at Matrimony.com Limited
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Noida Sector 16, NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹1.5L - ₹2L / yr
Telesales
Business Process Outsourcing (BPO)
Tele calling
Telemarketing
Business Development
+3 more
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Bengaluru (Bangalore)
1 - 2 yrs
₹2L - ₹4L / yr
Business Development
Sales
Telesales
Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with a strong employee base of approximately 4000 plus in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 2.5 million active members availing these services.
The company is in its pre IPO stage and is expanding into a $ 54 billion marriage services market. Additional service offerings of the marriage services business by the company are Matrimony Directory, Matrimony Photography and Matrimony Bazaar.
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