Student Counsellor

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

Solid Fundamentals and exceptional problem-solving skills

Solid and fluent understanding of algorithm and data structures

Proficiency in Scala + Spark

Experience Range: 3 to 7 Years

Requirement Some or all of them – because we believe intelligent people can pick up whatever they need in a short period of time. You just need to prove that you can:

Excellent programming skills and knowledge of Java / Scala

Excellent software design, problem solving and debugging skills

Experience with modern Big data technologies such as Spark, NoSQL, Cassandra, Kafka, Map Reduce, Hadoop ecosystem is a must have

Experience with data analytics and ability to mine data to obtain insights is much appreciated

EDI Tester / QA Analyst

Role Summary:

Validates migrated EDI maps, ensuring data integrity and functional accuracy across customer configurations.

Key Responsibilities:

• Develop and execute EDI-specific test cases and scenarios.
• Verify transaction correctness for multiple customer configurations.
• Conduct regression and integration testing.
• Log, track, and retest defects.
• Support client UAT.

Skills Required:

• Experience in EDI testing (X12, EDIFACT standards).
• Knowledge of Profit Tools and PortPro transaction workflows.
• Proficiency in test management tools (e.g., JIRA, TestRail).
• Data validation skills (SQL, XML/JSON parsing).
• Understanding of API testing (Postman, SoapUI).
• Strong analytical and documentation skills.

About the Client

Our client is a fast-growing holistic wellness platform that connects users with experienced experts in astrology, tarot, numerology, vastu, and other spiritual sciences. The platform focuses on providing personalized guidance to help individuals navigate challenges in career, relationships, health, finance, and personal growth. Guided by the philosophy of “Quality over Quantity,” every interaction aims to create real, positive change for users.

About the Role

We are looking for an experienced YouTube Expert / YouTube Channel Manager / Video Marketing Specialist to lead the growth and strategy of our YouTube presence. The ideal candidate will have a strong command of YouTube SEO, analytics, and audience engagement, along with the creativity to craft impactful video content that drives results.

Key Responsibilities

• Strategically grow YouTube subscribers, views, and watch time through data-driven content planning.
• Optimize video titles, descriptions, tags, and thumbnails to maximize YouTube SEO and visibility.
• Analyze performance metrics using YouTube Studio and Analytics, identifying trends and improvement opportunities.
• Manage overall channel operations including publishing, scheduling, and community interaction.
• Collaborate with content creators and marketing teams to deliver engaging, high-performing videos.
• Stay up to date with YouTube algorithm updates and best practices for continuous growth.
• Oversee community engagement by responding to comments, handling feedback, and fostering loyalty among viewers.

Requirements

• Minimum 5 years of professional experience managing and optimizing YouTube channels.
• Proven track record of growing subscribers, engagement, and viewership organically.
• Deep understanding of YouTube SEO, analytics tools, and audience behavior.
• Creative and analytical mindset — capable of turning insights into actionable strategies.
• Strong communication, storytelling, and project management skills.

Why Join Us

• Opportunity to build and scale a rapidly growing YouTube presence.
• Collaborative environment where creativity meets data-driven strategy.
• Be part of a team that’s making a meaningful impact through informative and inspiring video content.

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

ITSYS Solutions requires highly skilled and motivated developers with experience of 2-3 years having in-depth knowledge of PHP, XML/JSON and relational databases (MySQL) to work on its web scraping and big data analytics projects.

As a Senior PHP Developer, you will be responsible for

• Interacting and discuss with team-members to strategize solutions for the project.
• Interacting with clients to understand the project requirements and identify deliverables.
• Writing scalable, optimized, efficient and bug free PHP/MySQL code to handle large volumes of data.
• Managing projects and taking responsibility of client deliverables.
• Collaborating with team members and keep them informed about project schedules and status.

Desired Candidate Profile

• Have high proficiency in core PHP, Javascript, MySQL, XML, HTML & CSS.
• Extensive knowledge of relational databases (MySQL) including complex SQL queries.
• Experience of working with large databases.
• Knowledge of consuming and creating Web Services.
• Be innovative, curious and devoted towards technology.
• Have clear programming concepts.
• Have excellent communication skills.
• Have good analytical skills.

Key Skills:Css, Mysql, Html, Javascript, core php, php

Educational Qualification:BE/ B.Tech (Engineering), B.Sc. (Computer Science), BCA (Computer Application) (Computer Science)MCA/ PGDCA (Computer Science)

What we offer:

• A vibrant and energy filled work environment where passion and youth combine to deliver solutions to a global clientele.
• Personal growth with the company
• Regular team outs.
• Weekly off on Saturday & Sunday.

Job Type: Full-time

 Act as a liaison between the company and clients, maintaining and strengthening relationships

Respond to client inquiries and concerns, providing accurate and timely information

Assist in the planning and execution of client events and meetings

Collaborate with other teams to ensure successful project completion

Provide administrative support to the Client Relations team, including data entry, scheduling appointments, and managing documents

Conduct research to identify new potential clients and opportunities for business growth

Assist in the development of marketing materials and presentations for clients

Attend meetings and take notes as necessary

Duration: 4 months, Stipend: Rs 3000 per month, Full-time assured ob offer on successful completion of internship.