Student Counsellor

Shortened version:

• 5+ years experience in Python with strong core concepts (OOP, data structures, exception handling, problem-solving)
• Experience with FastAPI (preferred) or Flask/Django
• Strong REST API development & authentication (JWT/OAuth)
• SQL (MySQL/PostgreSQL) & NoSQL (MongoDB/Firestore) experience
• Basic cloud knowledge (GCP or AWS)
• Git, code reviews, clean coding & performance optimization
• Good communication and teamwork skills

Responsibilities:

• Build and maintain scalable backend apps and REST APIs
• Work with databases, third-party integrations, and cloud deployments
• Write clean, testable, optimized code
• Debug, troubleshoot, and improve performance
• Collaborate with team on technical solutions

Good to have:

• GCP (BigQuery, Dataflow, Cloud Functions)
• Microservices, Redis/Kafka/RabbitMQ
• Docker, CI/CD
• Basic Pandas/Numpy for data handling

Perks & Benefits

• 5 Days Working
• Family Health Insurance
• Relaxation Area
• Affordable Lunch
• Free Snacks & Drinks
• Open Work Culture
• Competitive Salary & Benefits
• Festival Celebrations
• International Exposure Opportunities
• 20 Paid Leaves per Year
• Marriage Leave & Parental Leave Policy

Responsibilities:

• Should have worked on end-to-end talent management - hire-to-retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across the company
• Ensuring cultural homogeneity
• Employee engagement
• Performance Management and its Process
• Compensation benchmarking
• Onboarding & Induction:
• Should have done the following:
• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about the HR policies of the company.
• Discuss future planning and expansion of the company with employees
• Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer.
• Employee Grievance Handling:
• Should have been involved in the below:
• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employees and employers regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
• HR Compliances & Organizational Development:
• Should have worked closely with other HR stakeholders for the following.
• Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
• Check and clear expense reports of employees with HR Ops
• Responsible for joining and exit interviews.
• Implementation of new policies according to the system.
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employee's data- joiners, leavers Work with auditors for all HR Audit purposes.

Requirements:

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to detail.
• Highly organized.
• Great people skills.

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Conduct on-site service visits for the commissioning of inverters.
• Provide online service support to customers and branch engineers via telephonic conversations for electronics service and commissioning.
• Perform on-site service for SEW's electronics products, effectively diagnosing and resolving issues.
• Maintain thorough service documentation for all conducted services.
• Act as the primary contact for Germany, providing application and technical support for electronics products in collaboration with the Manager of D&A.
• Contribute to application engineering by developing new applications for complete drive management, in coordination with the Manager of D&A.
• Assist the repair department in critical or crisis situations.
• Offer technical support for switching cabinets through local vendors as per customer requirements.
• Ensure the maintenance and proper functioning of the Service centre, tools, equipment, and timely calibration.
• Provide training on service and application development for both customers and SEW employees.
• Maintain the Quality Manual System.

Authorities:

• Plan and execute Electronics Service Jobs on-site based on priority, jointly with the Manager of D&A.
• Make decisions regarding component replacement during job execution, in collaboration with the Manager of D&A.
• Possess authority to certify warranty cases on-site or in-house, working jointly with the Manager of D&A.

Dimensions:

• Handle approximately 40 service jobs per year.
• Contribute to the execution of 8 to 10 new application projects annually.

Profile:

• Education: Bachelor's degree in Electrical / Electronics from a recognized institute.
• Experience: Minimum 2-3 years in Drives & Automation.
• Skills: Proficient in servicing or maintaining drives and automation products. Good communication skills would be an added advantage.

What We Offer:

• An open and transparent working culture with clearly defined job responsibilities.
• Opportunities for outstanding employee development through structured training and mentoring.
• Personalized training and support from experienced managers and colleagues.
• State-of-the-art facilities and working conditions, utilising cutting-edge technology.
• A responsible organization committed to energy efficiency, social responsibility, and environmental protection.

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

Position: Customer Success Associate

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

Experience: 2+ years

Job description:

Amazon’s Worldwide Consumer Engagement organization brings customers to visit amazon websites, engage them on site and help them purchase from Amazon’s retail sites. This is achieved through highly personalized messages delivered via all available large scale communication channels—both free and paid and offering engaging experience on website. The organization builds, operates, and improves the technology systems that power all marketing channels, and manages prioritization and marketing spend decisions. Consumer Marketing consists of a series of single-threaded technology and business teams, each of which owns the entirety of a channel of communication or customer segment: natural and paid search (i.e. SEO and SEM), affiliate marketing (Associates), display advertising, email, browser integration, and mobile marketing, retail customer experience technology teams.

This position is for a technology leader in Affiliate Marketing Technology group for attribution team. This team owns business critical systems that are responsible for attributing traffic to marketing channels and thrives on innovation to provide rich analytics to its internal and external customers. As a leader on the team, you will be responsible for tier1 critical systems, guide your team through the design, development, testing, and deployment of a range of products involving big data processing and dealing with near real time SLAs. You will have to deal with challenges of high availability (five 9s) guarantee, low latency and high throughput. In addition, you will build and manage roadmaps for software teams, developing cutting edge experiences. You will have sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You are a true owner - you are deeply interested in product design, architecture, and you innovate relentlessly on behalf of our customers.

This position offers the opportunity to collaborate with our business teams across the world and other tech teams in Bangalore as we raise the bar in delivering innovation.

Primary responsibilities: 

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics 
• Work with business leaders and product managers to define product requirements. 
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments 
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner 
• Build and maintain world-class customer experience and operational excellence for your deliverables 
• Hire, manage, mentor and grow a high performance team of Software Engineers

Basic Qualifications:

• Bachelors/Masters degree in Computer Science or related field
• 10+ years professional experience in software development management
• Proficiency in, at least, one modern programming language such as Java, Scala, C#, C++ etc 
• Ability to solve complex technical problems and design robust, scalable solutions
• Ability to think critically and actively contribute to strategic choices.
• 3+ years experience in managing development teams working on multiple simultaneous projects.
• 3+ years experience in managing large scale software development teams following Agile development processes. 
• Strong skills in project planning & execution, problem solving. Ability to take a project from initial scoping requirements through actual launch and support of the project
• Proven leadership and teamwork skills
• Excellent verbal and written communication skills in both technical and non-technical discussions.

Preferred Qualifications: 

• Deep, hands-on technical expertise in high scale, service-oriented architectures
• Exposure to Elastic Map Reduce and Machine Learning programs. 
• Ability to handle multiple competing priorities in a fast-paced environment
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations
• Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions
• Proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies, and use this knowledge to deliver high quality, accurate software deliverables
• Strong business and technical vision
• Good understanding of web services