Student Counsellor
Visionary Ed-Tech Startup
1 - 2 yrs
₹3L - ₹3.5L / yr
Delhi, Gurugram, Noida
Skills
Customer Support
Educational technology
Communication Skills
Records Management
student counselling
counselling
query handling
group communication
empathy
Come join an ed-tech company that is creating a future and industry ready generation with their excellent courses.
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Student Counsellor, you will provide counselling to our customers face to face, over the telephone, or online.
What you will do:
- Working with individuals, families or groups
- Keeping confidential records
- Building a relationship of trust and respect with clients
- Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way
What you need to have:
- Effective oral and written communication skills
- Candidates who have already worked in any customer support role will have an edge
- Candidates should have a good command over email communication
- Professional people who believe in end to end resolution of all the queries can apply
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