

Staqlab
https://grow.staqlab.comAbout
Builds Softwares/Plugins for Ecommerce Clients
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Jobs at Staqlab
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NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)
As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.
- Great communication skills
- Experience handling infuriated customers
- Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
- Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
- Initiating Chat support with clients for onboarding and building trust
- Writing Blogs/Support Articles
- Strong Proficiency in written english. As the job role will include supporting US Based Clients.
- IT/CS Degree- Based Background is plus
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Nitor Infotech, an Ascendion company, is a GenAI-first software product engineering company. With over 900 experts, we offer product engineering services to ISVs, Enterprises, and tech enterprise companies.
We have global offices in Pune, India, and Chicago, USA.
We co-craft customized software products for our clients by harnessing our partnership with these technology platforms: Microsoft, AWS Select, OutSystems, Snowflake, FintechOS, Precisely, and Finboot.
A data-first philosophy and a focus on modernization drive our commitment to delivering cutting-edge products.
Besides product engineering, our services include prompt engineering, idea to MVP (Minimum Viable Product), and platform engineering.
Founded in 2006 to revolutionize technology, we adhere to the following core values:
- Ensuring customer delight
- Maintaining integrity
- Respecting and caring
- Always aiming for excellence
These values serve as the driving force behind our interactions, decisions, and the essence of our work culture. They create a foundation for an environment where innovation is nurtured, collaboration is celebrated, and individuals are empowered to achieve their highest potential while contributing meaningfully to shared goals.
Our focus on health and wellness reflects our deep-rooted core values of respect and care. These principles form the foundation of our commitment to fostering a workplace environment that prioritizes the holistic well-being of our people. By integrating these values into our wellness initiatives, we have established a culture that supports personal growth as well as professional excellence.
Through our philanthropic initiative, Navkshitij (a home that offers holistic care to mentally challenged friends), we do our bit to make a meaningful impact on society.
For nearly two decades, Nitor Infotech has created a legacy defined by leading-edge innovation, a client-first mindset, and a people-powered culture.
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