Staqlab
https://grow.staqlab.comFounded :
2020
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped
About
Builds Softwares/Plugins for Ecommerce Clients
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Company social profiles
N/A
Jobs at Staqlab
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Delhi
0 - 2 yrs
₹2L - ₹3L / yr
English Proficiency
Content Writing
Customer Support
NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)
As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.
- Great communication skills
- Experience handling infuriated customers
- Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
- Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
- Initiating Chat support with clients for onboarding and building trust
- Writing Blogs/Support Articles
- Strong Proficiency in written english. As the job role will include supporting US Based Clients.
- IT/CS Degree- Based Background is plus
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