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- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
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The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This Candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and able to monitor the company's social media presence.
Responsibilities-
- As a key stakeholder, actively contribute to the devising of the overall company’s digital strategy and steer best practices
- Should have indepth experience into Social and google paid ads
- Explore the utilization of market-leading, multi-channel paid/ un-paid communication developments and technologies to keep all our audiences engaged, and connected
- Devise strategies to drive brand campaigns & online traffic/followers to the website and social media pages.
- Able to Manage and develop core digital marketing team – SEO, Content writer, social media executive, etc
- Great experience in using Marketing automation tools for tracking productivity of marketing activities & the team KPIs
- Having an in-depth idea of how to drive Marketing operations with automation like lead management, CRM, mail automation, what's app automation etc
Qualifications-
- Bachelor's/ Master's degree in marketing or related field
- Excellent understanding of digital marketing concepts
- Experience with business to customer social media and content generation
- strong creative and analytical skills
Interested Candidates can apply for the same
About Kiru:
Kiru is a forward-thinking payments startup on a mission to revolutionise the digital payments landscape in Africa and beyond. Our innovative solutions will reshape how people transact, making payments safer, faster, and more accessible. Join us on our journey to redefine the future of payments.
Position Overview:
We are searching for a highly skilled and motivated DevOps Engineer to join our dynamic team in Pune, India. As a DevOps Engineer at Kiru, you will play a critical role in ensuring our payment infrastructure's reliability, scalability, and security.
Key Responsibilities:
- Utilize your expertise in technology infrastructure configuration to manage and automate infrastructure effectively.
- Collaborate with cross-functional teams, including Software Developers and technology management, to design and implement robust and efficient DevOps solutions.
- Configure and maintain a secure backend environment focusing on network isolation and VPN access.
- Implement and manage monitoring solutions like ZipKin, Jaeger, New Relic, or DataDog and visualisation and alerting solutions like Prometheus and Grafana.
- Work closely with developers to instrument code for visualisation and alerts, ensuring system performance and stability.
- Contribute to the continuous improvement of development and deployment pipelines.
- Collaborate on the selection and implementation of appropriate DevOps tools and technologies.
- Troubleshoot and resolve infrastructure and deployment issues promptly to minimize downtime.
- Stay up-to-date with emerging DevOps trends and best practices.
- Create and maintain comprehensive documentation related to DevOps processes and configurations.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as a DevOps Engineer or in a similar role.
- Experience configuring infrastructure on Microsoft Azure
- Experience with Kubernetes as a container orchestration technology
- Experience with Terraform and Azure ARM or Bicep templates for infrastructure provisioning and management.
- Experience configuring and maintaining secure backend environments, including network isolation and VPN access.
- Proficiency in setting up and managing monitoring and visualization tools such as ZipKin, Jaeger, New Relic, DataDog, Prometheus, and Grafana.
- Ability to collaborate effectively with developers to instrument code for visualization and alerts.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and teamwork skills.
- A proactive and self-motivated approach to work.
Desired Skills:
- Experience with Azure Kubernetes Services and managing identities across Azure services.
- Previous experience in a financial or payment systems environment.
About Kiru:
At Kiru, we believe that success is achieved through collaboration. We recognise that every team member has a vital role to play, and it's the partnerships we build within our organisation that drive our customers' success and our growth as a business.
We are more than just a team; we are a close-knit partnership. By bringing together diverse talents and fostering powerful collaborations, we innovate, share knowledge, and continually learn from one another. We take pride in our daily achievements but never stop challenging ourselves and supporting each other. Together, we reach new heights and envision a brighter future.
Regardless of your career journey, we provide the guidance and resources you need to thrive. You will have everything required to excel through training programs, mentorship, and ongoing support. At Kiru, your success is our success, and that success matters because we are the essential partners for the world's most critical businesses. These companies manufacture, transport, and supply the world's essential goods.
Equal Opportunities and Accommodations Statement:
Kiru is committed to fostering a workplace and global community where inclusion is celebrated and where you can bring your authentic selfbecause that's who we're interested in. If you are interested in this role but don't meet every qualification in the job description, don't hesitate to apply. We are an equal opportunity employer.
Cyger Technolabs Pvt. Ltd. is a leading IT solutions company committed to delivering tailored, innovative, and reliable technology services that empower businesses to thrive. We are seeking a highly motivated and results-oriented Business Development Executive to join our dynamic team. As a key contributor, you will play a pivotal role in identifying and capturing new business opportunities, fostering client relationships, and driving revenue growth
Roles & Responsibilities:
· Handling of International IT Sales & Marketing.
· Generate qualified leads through various channels like Networking,
Upwork, LinkedIn, or any other freelance marketplace and nurture
client contacts in companies to build relationship for IT services.
· Network with prospects through virtual conferences, forums etc.
· Prepare the content relevant to prospective customer.
· Prepare and deliver the company pitch, work portfolio and
proposals to the potential clients.
· Communicate with clients from beginning to end.
· Monitor market trends and competitor activity to stay informed and
make strategic decisions.
Required Experience: 1- 3 Year
Preferred Location: Ahmedabad
Educational Qualification:
· Bachelor's degree in business, marketing, or a related field.
· Master degree in business, marketing ·
· Fluency in IT
Skills Required:
· Excellent English Communication Skills (Verbal & Written) and negotiation skills.
· Should know about IT Sales & Marketing and Proven experience as a Business Development Executive.
· Strong analytical and decision-making skills.
Job Type: Full-time
❖ Performing requirement analyses by interacting with BA, PM, and
Architect.
❖ Developing high-level and detailed designs.
❖ Design, Develop, Test, Implement and Maintain high-volume, lowlatency applications for critical systems and delivering highavailability and performance.
❖ Writing well designed, testable, reusable, efficient code.
❖ Conducting configuration of your own work.
❖ Reviewing the work of other developers and providing feedback.
❖ Mentor and manage the dev team.
❖ Collaboration with testing team for Integration Testing
we will provide upto 30LPA...
Job Description for Java Developer (Hinjewadi, Pune)
About the Position:- We at nCircle Tech aspire to be an organization that provides exciting and challenging work to build next-generation software built using the latest technologies. We are looking for techno enthusiast software developers with a very good understanding & experience of web & cloud-based software development for providing value to our customers.
This position requires you to work on cutting edge, mission critical Java / J2EE based enterprise software applications with opportunity to work on the latest cloud computing and collaborative technologies.
Your key responsibilities would include:
Responsibilities:
● Develop different modules, features of a given application as per the requirements.
● Write scalable code as per standard coding practices
● Ensure effective use of proper tools & adherence to the software development process.
● Involve in troubleshooting, Unit Testing, peer review as required
● Actively participate in daily standups, client meetings & demo as required
● Assist in effort estimations, technical documentation, interview process as required.
This is You:
● Have 2+ years proven experience in core Java, J2EE and have excellent codecraft
● Have hands-on experience in application development using Spring, JBoss.
● Knowledge of Hibernate & Web Services (Rest/SOAP) would be added advantage
● Have strong fundamental background on OOPs concepts
● Excellent communication and teamwork skills
● Great attention to detail and meeting sprint and project deadlines
● Someone who takes ownership of assigned tasks proactively
Preferred Qualification: ● B.Tech, B.E, M.Tech, MCA, MSc.Computers
BENEFITS :
● Hybrid working in-line with Govt / SEZ norms
● 5 day working week with flexible working times
● Standard healthcare benefits with family floater ( self + spouse + upto 2 kids)
● Flexible salary structure ( NPS / LTA / Meal Card ) benefits
● Frequent training, online library and subscriptions
● Attractive Referral Bonus if you bring other talented people like you
● Attractive rewards & recognition scheme
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
iSolve Technologies is looking for Team Lead Dot Net Developers with 3+ years of experience.
Key Skills:
- C#, ASP.NET, MVC, WEBAPI, SQL
Key Responsibilities:
- Meeting with client managers to determine the application and website requirements
- Ability to manage projects on your own
- Analyzing system requirements and delegating development tasks to the fellow teammates
- Designing and Developing technical specifications
- Drafting software and application operating procedures
- Deploying functional websites, programs, and applications
- Upgrading existing .NET websites and applications
- Writing scalable code for .NET software applications
- Reviewing and debugging .NET applications of the teammates
- Providing support for junior developers
- Training junior staff
- Code and resource management
- Performance Optimisation
- Travelling for Client meetings/visits
Key Professional Attributes:
- Ability to work with tight deadlines
- Team-player with strong communication & collaboration skills
- Exceptional project management skills
- Prior experience in leading development teams is a plus
- Excellent problem-solving skills
Qualifications Required:
- Graduates and postgraduates (BE/B.Tech/BCA/MCA preferred)
- Experience: 3-12 years
- Looking for Immediate Joiners
About Us:
iSolve Technologies is a Business Transformation company. We partner with our customers, understand their business, hypothesize and analyze process gaps, build strategy and bring 100% visibility to every step of the operation with innovative technology.
Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!
We are looking for an enthusiastic Dot Net professional to lead our project development teams with a focus on on-time deliveries. You will be responsible for leading, planning and delivering projects, guiding your team to deliver high-quality outcomes.
We are proud to foster a culture of diversity – be it gender, age, experience, perspective, or background!
Innominds is an AI-first, platform-led digital transformation and full-cycle product engineering services company headquartered in San Jose, CA. Innominds powers the Digital Next initiatives of global enterprises, software product companies, OEMs, and ODMs with integrated expertise in devices & embedded engineering, software apps & product engineering, analytics & data engineering, quality engineering, and cloud & DevOps, security. It works with ISVs to build next-generation products, SaaSify, transform total experience, and add cognitive analytics to applications.
Looking for candidates with 0-30 Days Notice period.
Looking for a Frontend/JavaScript Developer with experience in building high-performing, scalable, enterprise-grade applications. Frontend developer roles and responsibilities include developing single-page apps using ReactJS and modern JavaScript practices and patterns.
Responsibilities:
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Requirements:
- 3-10 years experience in Frontend technologies
- Hands-on and ready to continue as an individual contributor/Lead the team also.
- Strong in core JavaScriptwith ES6 ES5 ES7
- Expertise in ReactJS, Redux with minimum 1-2 years of experience
- Unit testing (Jest/Enzyme) is necessary
- Expertise in HTML5 CSS3
- Proficient in Grunt, Gulp, and Webpack, bower, yarn, the module loader
- Hands-on experience with multiple libraries/frameworks - jQuery, Jasmine, Mocha, etc.
- Expert level understanding of HTTP protocols (1.0 1.1 and 2.0) and Websockets and JS WebSocket
- Experience with working on SaaS/PaaS based applications
End to end knowledge of Magento