Customer Experience Specialist

We are looking for a highly strategic and execution-focused Account-Based Marketing (ABM) Manager to drive targeted growth across high-value enterprise accounts. This role sits at the intersection of marketing and sales, owning personalised campaigns that directly impact pipeline and revenue. You will work closely with Sales, Product Marketing, and Demand Generation teams to design and execute tailored outreach strategies for key accounts globally.

Responsibilities:

• ABM Strategy and Execution: Design and execute account-based marketing programs for targeted enterprise accounts. Identify and prioritise high-value accounts in collaboration with sales teams.
• Campaign Management Plan and run multi-channel campaigns (email, LinkedIn, events, content syndication). Drive personalised messaging tailored to specific accounts, industries, and personas.
• Sales Alignment Partner closely with Account Executives and SDRs to align on account plans and outreach. Enable sales teams with insights, messaging, and campaign support.
• Data and Insights: Leverage intent data, CRM insights, and marketing automation tools to refine targeting. Track, measure, and optimise campaign performance and ROI.
• Content and Personalisation: Work with content and product marketing teams to create account-specific assets. Develop use-case driven narratives for enterprise buyers (CTOs, QA Heads, Engineering Leaders).
• Pipeline Contribution: Own ABM-driven pipeline generation and influence revenue outcomes. Continuously experiment and improve conversion across the funnel.

Requirements:

• 3-7 years of experience in B2B Marketing / Demand Generation / ABM.
• Strong understanding of SaaS, enterprise sales cycles, and the developer tools ecosystem.
• Proven experience in running targeted campaigns for enterprise accounts.
• Hands-on experience with tools like HubSpot, Salesforce, Marketo, Outreach, LinkedIn Campaign Manager, 6sense, and Demandbase.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent communication and stakeholder management skills.

Good to Have:

• Strategic thinker with a revenue-first mindset.
• High ownership and ability to operate in a fast-paced, high-growth environment.
• Strong collaboration skills across sales, marketing, and product teams.
• Creative approach to personalisation and engagement for LinkedIn messages/ Leads account-based messages + timeline post.

Why MobileFirst?

MobileFirst is a Product Development and Consulting Studio established in 2014. We help High-Growth Startups and Enterprises build bespoke product solutions with Mobile/Web and Blockchain Apps. MobileFirst has had the honor to work with some of the finest brands in India and abroad including Flipkart, MyGlam, Vodacom South Africa, etc. MobileFirst has its presence and clientele based in 5 continents and over 17 countries. We believe in continuous learning and adapting to the newest trends and technologies.

Description

We are looking for a creative social media intern to work in our marketing department. The social media intern is responsible for planning social media calendars, creating social media posts, and assisting the social media team with brainstorming campaigns.To be successful as a social media intern you must have excellent knowledge of various social media platforms. A good social media intern combines creative campaign ideas with analytical skills to create successful posts.

Responsibilities

• Manages the company’s social media accounts and posts content.
• Brainstorms campaign ideas.
• Monitor various social media platforms such as Facebook, Instagram, and Twitter.
• Analyzes analytics to gauge the success of campaigns.
• Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
• Engages with customers or clients and provides service and/or sales.
• Provide suggestions to management for improving customer experience on social platforms and internal processes.
• Learns and becomes proficient on internal software systems.
• Assists in creating performance reports.

Requirements

• Fresher
• Excellent knowledge of social media platforms.
• Knowledge of analytical tools.
• Creative mindset.
• Ability to multitask.
• Ability to work in a team.
• A degree in Communication or a related field.
• Prior experience with marketing or social media.

Perks

• Continuous learning and up skilling through learning sessions and training by the management.
• Opportunity to understand and interact with the IT & Technology Ecosystem.

Location - Corporate Road, Ahmedabad [On-Site]

Experience: 1-3 yrs of experience in Client servicing and vendor acquisition (Mandatory)

Working days & Timings:  6 days working & 11a.m to 9 p.m

About Role: We at Pushstart have a premium offering through which we help startups hire verified agencies. We have a network of 150+ agencies (PS partners), across 15 categories. We have helped more than 500 startups like Goodera, Upgrad, Glide Invest (part of Motilal Oswal), Aditya Birla Group,  Leap Finance, Fitternity, Headout, etc in solving their service requirements. 

Your role will involve onboarding top agencies to cater the service requirements of startups across India.

Job Responsibilities:

1. Understand and gather the servicing requirements of the startups.
2. Sourcing the agencies, approaching them actively, doing a quality check and verifying them.
3. Pitching, negotiating, onboarding the right agencies as PS partners, signing contracts and maintaining all the records.
4. Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
5. Maintaining relationships with the partners and working with them to address the gaps/shortcomings 
6. Implement the process with maximum operational efficiency and constantly suggest methods to improve the process

Must-Have Requirements:

1. Good interpersonal skills to interact and communicate with leads & partners
2. Ability to derive and think analytically for improvement and development of current partner network & their performance  
3. Multi-Tasker and a quick learner and implementer.
4. Good data handling skills and excel skills.
5. Capability to work independently and collaborate with cross-functional teams.

Preferred Requirements:

1. Likes talking with people and influencing their decisions
2. Understands the B2B marketing and sales process
3. Agency Background in Sales + Client Servicing Preferred
4. Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred. 

To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition

About Us:

https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India. 

Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.  

In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies on-demand 

Your responsibilities will include:

• Tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in
• Assessment and implementation of service requests in according to operating procedures, g. data patching requested by users.
• Tracking and monitoring of change requests raised, conduct of impact assessment, design & implement solution and facilitate users in change request testing
• Ensure the smooth operation of the SD Portal, and support is not disrupted during normal office working
• Maintain the development hardware and software patches and update changes to the documentation where necessary
• Upgrade of software such as application server, and testing arising from the software upgrade.
• Respond to calls and email messages from users about problems or queries regarding Portal, execution of scheduled events such as monthly jobs, financial/calendar year- end activities, interface testing, support of audit-related activities, decommissioning activities.
• Manage project timeline, resources, scope and change requests.
• Review deliverables and ensure they are of requisite

Requirement:                          

• You have at least 5-6 years of working experience in information technology; of which at least 3 years of working experience in software development using OutSystems Agile development platform and at least 1 project implementation experience in OutSystems.
• You have some experience in supporting IT projects on OutSystems Platform
• You have good knowledge of software development, specifically in OutSystems and domain knowledge in the areas of Human Resource or Corporate Administration.
• You have strong technical skills in OutSystems, Microsoft SQL Server platform.

Tech Stack

• .Net
• C#
• Jquery
• Javascript
• Html
• CSS

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs