Customer Experience Specialist

Role & Responsibilities

You will act as a force multiplier for the founders, owning GTM and scaling initiatives end-to-end: from strategy to execution to operating cadence.

GTM Strategy & Execution-

• Own the end-to-end ABM motion, unifying outbound, brand, and partnerships into a cohesive GTM flywheel.
• ICP evolution and segmentation
• Account and lead book rigor
• Messaging frameworks and multi-channel experimentation
• Automation for precision and scale
• Diagnose and unblock funnel bottlenecks using data-driven analysis in partnership with channel owners.
• Translate ambitious growth targets into:
• Clear operating cadences
• Dashboards and metrics
• First-principles optimisation loops
• Drive daily pipeline reviews, stand-ups, and execution cadences across outbound and RevOps
• Evolve reporting, play books, and metrics to enable real-time iteration and 10x scale.

Building & Leading GTM Teams

• Hire, mentor, and scale multi-layer GTM teams (managers + ICs).
• Instil execution rigour, accountability, and ownership across functions.
• Raise the operating bar across GTM through process, clarity, and cadence.

Ideal Candidate

• Top college graduate with experience in Founder’s Office / GTM Strategy / Growth / Strategy / Operations / Revenue Ops roles, preferably in startup or high-growth environments
• Mandatory (Experience 1): Must have 6+ years of experience in roles such as Founder’s Office, GTM Strategy, Growth, Strategy, Consulting, Revenue Ops, Startup leadership, VC, or Ex-Founder roles
• Mandatory (Experience 2): Must have direct experience working with founders and/or senior leadership, owning high-impact initiatives with end-to-end responsibility
• Mandatory (Experience 3): Must have hands-on team leadership experience, with direct people management responsibility for a minimum of 2 team members.
• Mandatory (Experience 4): Must have played a key role in scaling journeys such as 0→1, 1→10, or 1→100, including building processes, charters, and execution frameworks from scratch
• Mandatory (Experience 5): Must demonstrate strong first-principles thinking with hands-on execution, not limited to advisory or planning-only roles
• Mandatory (Graduation): Undergraduation from Top 7 IITs (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati) or BITS Pilani – Pilani campus
• Mandatory (Graduation Year): Candidates should have graduated between 2015 and 2020
• Mandatory (Current CTC): Should be greater than 35L.
• Mandatory (Note) : Product Managers' profiles will not be considered for this role.
• Mandatory (Overall Experience): Candidate’s overall experience should not exceed 12 years.
• Preferred (Early Career): Tier-1 internship or full-time role immediately post graduation; strong extracurricular or leadership experience during graduation is a plus

About Us :

StarApps Studio LLP (AppMaker) enables enterprise and high-growth commerce brands to launch and scale Shopify- Based mobile apps without the traditional development effort. We partner with top brands across India and North America to drive measurable revenue growth and customer retention.

The Role :

We are seeking a highly strategic Senior Enterprise Account Executive to drive new business acquisition across enterprise and mid-market eCommerce brands. You will own the entire sales cycle, acting as a trusted advisor to C-suite stakeholders and closing high-value deals.

What You Will Do

• Drive Revenue: Own the full sales cycle from qualification to close, consistently exceeding quarterly and annual revenue targets.
• Navigate the Enterprise: Expertly manage complex, multi-stakeholder buying processes across eCommerce, Marketing, and Technology teams.
• Consult & Solve: Lead executive-level discovery calls, product demos, and commercial negotiations, collaborating with solutions teams to craft tailored proposals.
• Build Pipeline: Architect a robust pipeline through high-yield inbound and outbound efforts while maintaining meticulous CRM records and forecast accuracy.

What You Bring

• 4 to 8 years of elite B2B SaaS sales experience with a proven track record of exceeding aggressive quotas.
• Demonstrated expertise in closing complex deals in the $15K to $150K+ Annual Contract Value (ACV) range.
• A consultative, ownership-driven mindset with exceptional executive-level communication and negotiation skills.
• Preferred: Background selling into eCommerce/D2C brands, familiarity with the Shopify ecosystem, or experience managing US and international accounts.
• 
  

What Success Looks Like

• First 90 Days: Master the product, run independent discovery calls, and build a qualified pipeline worth 3 to 5 times your quarterly quota.
• First 6 Months: Successfully close your first flagship enterprise accounts and establish scalable outbound motions.
• Ongoing: Consistently achieve quarterly ARR targets while optimizing win rates and sales cycle efficiency.

We're looking for a Design Engineer who understands the world of CAD and engineering software, someone who can translate complex mechanical engineering workflows into intuitive, powerful interfaces that feel native to the engineers who use them.

This is not about disrupting how engineers work, it's about amplifying them. You'll design desktop applications and web platforms that mechanical engineers recognize and trust, drawing inspiration from tools like SolidWorks, Autodesk Fusion, CATIA, and ANSYS. You'll work directly with our CEO and CTO, collaborating daily with mechanical engineers to craft experiences that feel intuitive from day one.

You'll own the end-to-end design experience: from user research and interaction design to visual design and branding. You'll help define and evolve Hanomi's design language where CAD wireframes meet abstract art, technical precision meets creative possibility, and every element asks:Does this show mastery? Does this inspire innovation? Does an engineer see themselves here?

Responsibilities

Product Design

• Design and iterate on our desktop application and web platform, creating interfaces that

mechanical engineers find intuitive and powerful

• Study and internalize the UX patterns of established CAD tools (SolidWorks, Fusion 360,

CATIA, NX, ANSYS) to create familiar, frictionless workflows

• Own the complete design process from user research and wireframing through high-fidelity

prototypes and production-ready specifications

• Conduct user research with mechanical engineers to deeply understand their workflows,

pain points, and mental models

• Create interaction patterns for complex CAD operations: file handling, assembly navigation,

tolerance specification, drawing generation, and manufacturing context input

Brand & Visual Design

• Evolve and maintain Hanomi's visual identity across all touchpoints product, marketing,

sales materials, and documentation

• Translate our design language (orange-driven, CAD wireframes meeting abstract art,

technical precision meeting creative possibility) into cohesive visual experiences

• Create visual assets that resonate with engineering audiences where every element

communicates mastery and inspires innovation

Collaboration

• Work directly with the CEO and CTO on product vision and strategy

• Collaborate closely with mechanical engineers on the team to ensure designs respect and

enhance engineering workflows

• Partner with engineering to ensure designs are implemented with fidelity and technical

feasibility

• Contribute to defining product requirements and prioritization based on user insight

Requirements

Experience

• 4–6 years of experience in product design, UX design, or design engineering

• Previous work at CAD, PLM, simulation, or engineering software companies (e.g., Autodesk,Dassault Systèmes, Siemens, PTC, ANSYS, Altair, or similar)

• Proven experience designing desktop applications understanding the unique patterns and

constraints of native app design vs. web

• Strong portfolio demonstrating end-to-end ownership of design projects, from research

through shipped product

Skills

• Deep understanding of engineering workflows and the mental models of mechanical

engineers, manufacturing engineers, or designers

• Mastery of design tools: Figma for UI/UX design; familiarity with prototyping tools

• Experience with design systems building and maintaining component libraries that scale

• Strong visual design skills with attention to typography, color, spacing, and hierarchy

• Ability to communicate design decisions clearly to technical and non-technical stakeholders

Mindset

• Comfort operating in an early-stage environment with ambiguity and rapidly shifting priorities

• Genuine curiosity about manufacturing, engineering, and how physical products are

designed and made

• Willing to relocate to Bangalore and work in-person with the team

Preferred (Bonus)

• Front-end development skills (React, TypeScript, Electron, or similar)—ability to prototype or

implement your own designs

• Experience with 3D visualization, WebGL, or rendering technologies

• Background in mechanical engineering, industrial design, or related technical field

• Experience designing for GD&T, tolerancing, or technical drawing workflows

• Prior startup experience or founding experience

Job Title Oracle EPM Functional Consultant

 Location Remote

Experience 7+ yrs

 Job Description  

Key Responsibilities

• Lead functional design and implementation of Oracle EPM Cloud solutions supporting Fleet Procurement and Fleet Accounting processes

• Configure and support FCCS and EPBCS to enable fleet financial consolidation, planning, forecasting, and management reporting.

• Partner with Fleet Accounting, Finance, and FP&A teams to define future-state planning and consolidation models aligned with Oracle Fusion Financials.

• Design and implement integration flows between Oracle Fusion ERP (GL, FAH, AP, AR) and Oracle EPM Cloud using standard adapters, data management, and integration tools.

• Define metadata structures including dimensions, hierarchies, account mappings, cost centers, intercompany, and fleet-specific reporting attribute

• Support design of fleet cost allocation models, capitalization tracking, depreciation analysis, and financial performance reporting in EPM.

• Lead data validation, reconciliation, and variance analysis between Oracle Fusion ERP and Oracle EPM Cloud.

• Collaborate with Data Migration and Technical teams to support initial loads, incremental data refreshes, and reconciliation processes.

• Support SIT, UAT, and parallel close activities to validate EPM outputs against ERP financial results.

• Develop and validate EPM reports, dashboards, Smart View templates, and management reporting artifacts.

• Support planning cycles including budget, forecast, and scenario modeling related to fleet procurement, utilization, and lifecycle costs.

• Provide functional guidance during cutover, deployment, and post-go-live hypercare for EPM components.

• Work closely with PMO, Solution Architects, and business stakeholders to ensure alignment between EPM design and overall program objectives.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Information Systems, or related field.

• 15+ years of overall experience in financial systems with 7+ years of hands-on Oracle EPM Cloud experience.

• Strong functional expertise in FCCS and EPBCS, including consolidation, planning, forecasting, and financial reporting.

• Solid understanding of Oracle Fusion Financials including GL, FAH, AP, AR, and how ERP data feeds EPM.

Experience designing EPM solutions for large-scale ERP transformation programs with multi-region deployments.

• Strong knowledge of financial close, consolidation, intercompany eliminations, and management reporting.

• Experience integrating Oracle EPM Cloud with Oracle Fusion ERP using standard integration frameworks.

• Hands-on experience with Smart View, EPM reporting, and data reconciliation techniques.

• Strong analytical skills with ability to translate fleet-related financial data into actionable insights.

• Excellent communication, documentation, and stakeholder engagement skills.

• Preferred certifications:

Oracle Financial Consolidation and Close Cloud (FCCS) Implementation Certification, Oracle Enterprise Planning and Budgeting Cloud (EPBCS)

Implementation Certification, Oracle EPM Cloud Data Management Certification

Field Sales

Home loan & lap

Sales through open market

Customers for generating business through DSA's and connectors

The responsibilities would include, but not be limited to, the following:

Financial Reporting: You will be providing timely and accurate financial reporting to management together with strategic insights on the company s financial position. 

Accounting Systems and Processes - Understanding requirements, identifying, evaluating and implementing the most suitable accounting system/ tools needed to support the accounting needs of the organization

Implementing best in class accounting practices and Internal Control procedures considering:

• Accounts Payables - Purchase to Procurement Cycle & Policies, SOPs and SLAs
• Accounts Receivables - Billing Processes and Systems to raise timely invoices and perform ageing analysis
• Revenue and Cash Reconciliations and suggesting and implementing SOPs and SLAs

Financial Closure - Ensure timely and accurate monthly closures. Consistent analyzing of financial data and presenting financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress, changes and keep senior leadership abreast of the financial status;

Audit - Ensure timely year end financial closures – Statutory, Tax and IFC. Handle end to end audit process and ensure timely completion of audits

Compliances and knowledge - Understand the applicability and ensure compliance with all the relevant statutes impacting the company. Keep abreast with all regulations impacting the companies accounting, compliance and reporting requirements as well as those impacting the company’s operations. Understanding of Income Tax, GST, imports and exports, FDI Regulation, Companies Act, and other tax regulations

Automation - Identify and implement processes to automate all routine repetitive tasks.

Assisting leadership in the annual budgeting and planning process; administering and reviewing all financial plans and comparing to actual results with a view to identifying, explaining and correcting variances as appropriate;  

 Leveraging strengths of the finance team members; providing clarity on the roles and responsibilities; developing and implementing training programmes to maximize and help them reach optimal individual and organizational goals; 

Task:

• Make documentations with formatting and in proper detailing
• Basic knowledge on Excel working with formula handling & reporting.
• Need to do multitasking, able to deliver tasks on time with expected quality
• Candidate should have thinking out of the box which supports the department to deliver good results in the pre-defined processes.
• Needs to be quick learner and able to come up with own thoughts on the tasks explained/shared to deliver good results
• Work closely with German team for operative processes/execution/deliverables.
• Flexible to adopt the changes in terms of processes/task handling.
• Knowledge on order fulfillment processes, managing support content on the website, inputs on support handling processes are added advantage.

We wish:

• At least bachelor in any stream or equivalent experience
• At least 1 year of experience in MS-Excel or similar office tools – is preferred
• Knowledge on VB script, macros is preferred
• Documentation skills
• Good Communication skills, at least speaking in English is required
• Good analytical skills
• Eager to know/experiment new technology and tools
• Web Browsing , ability to search quick results from web
• Experience on process documentation & presentation is preferred
• Ability to work independently with little or no daily supervision
• Out of box thinking and quick learner with willingness to learn new things

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.