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- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory

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Fountane Archipelago · Island Role
A Little Bit About the Role
We are looking for a Senior Product Engineer (L3) who thrives in complexity. Most engineers build on blank canvases — you build on someone else’s mess and leave it better than you found it.
The majority of your work at L3 will be on existing, live codebases — disorganised, partially documented, built by multiple teams over multiple years. Your job is to enter those systems, understand them before touching them, extend and clean them without breaking what works, and progressively bring them up to a standard where AI tooling can accelerate further development. This is the core of what L3 does at Fountane. If you have only built greenfield projects, this role will be hard.
You are expected to be genuinely full stack: comfortable owning web applications and mobile apps, the frontend, backend, database, state management, and API integration layer — without needing to hand off to a specialist.
You will work closely with the Concept Engineer on your Island — translating their prototypes into production architecture, raising technical blockers early, and keeping the sprint honest. You will also review code, mentor junior engineers, respond to production incidents, and contribute to the network’s shared knowledge base.
All of this is done primarily with Cursor and Claude as your execution and reasoning tools. AI-assisted engineering is not a feature of this role — it is the method.
AI-First Engineering Expectation
Cursor and Claude are your primary tools — not supplements. Engineers at L3 who are not using AI at the codebase level are not operating at this level.
At L3, AI-assisted engineering means:
- Loading full codebase context into Cursor before writing a single line — understanding the system before touching it.
- Writing scoped, precise refactor prompts that isolate changes to one concern at a time.
- Using Cursor to generate tests that document existing behaviour before any restructuring begins.
- Using Claude for architecture reasoning, decision documentation, and translating CE briefs into structured technical plans.
- Producing inline documentation and decision records as part of the AI-assisted workflow — not as an afterthought.
- Sharing effective prompt patterns and Cursor discoveries with the broader Fountane network — kept to yourself, they are a missed contribution.
Key Responsibilities
Legacy Codebase Refactoring & the Cleaning Phase
This is the primary L3 engagement type at Fountane. You will be handed existing, partially documented codebases — built by previous teams, often without tests, with inconsistent patterns — and your job is to refactor them into a clean, AI-promptable state without losing existing functionality. You use Cursor’s codebase context window to navigate safely, write characterisation tests before touching anything, and make changes in small, reviewable increments. The standard is: every module you leave should be easier to extend by AI tooling than when you found it.
Full Stack Development — Web & Mobile
Build and own the full application layer: React / Next.js web frontends, React Native or Flutter mobile apps, Node.js / Python backends, and relational and non-relational databases. You should be able to pick up web or mobile on any engagement without needing a handoff. Schema design, data modelling, and state architecture are yours to own — including diagnosing and fixing broken or leaking state in existing frontends.
Third-Party API Integrations
Integrate complex third-party services — payments (Stripe), communications (Twilio), auth (Auth0), and others — reliably and without creating brittle dependencies. Own the integration layer end to end: error handling, retries, failure modes, and documentation. If a third-party integration is flaky in production, that is your problem to own.
CE Collaboration & Sprint Integrity
Work directly with the Concept Engineer to translate prototypes into buildable technical plans. Review CE briefs before the sprint starts — if the scope is technically unrealistic, the time to say so is before work begins, not on demo day. Raise blockers against acceptance criteria proactively. You are the technical check on what the CE promises the client.
Security Awareness
Write code that does not require the Lead to security-audit every line. This means: input validation by default, no hardcoded secrets, correct auth scoping, safe handling of user data, and awareness of common vulnerabilities (injection, broken auth, insecure direct object references) in the context of the stacks you work in. You are not the security architect — the Lead owns that — but you are expected to produce code that does not introduce obvious vulnerabilities.
Production Incident Response
When something breaks in production, you are on it. Diagnose the issue, apply a safe fix or rollback, document what happened and why, and hand a clear summary to the Lead for the client post-mortem. Speed matters, but a bad fix that causes a second incident is worse than a slow fix that is correct. Response expectation: acknowledged within 1 hour, resolved or escalated with a clear status within 4 hours.
Codebase Navigation & Safe Refactoring
On all engagements — not just Cleaning Phase work — keep changes small, focused, and reviewable. One type of change per commit. Write tests that document existing behaviour before restructuring. Leave every module easier to understand than when you found it.
Code Review
Review pull requests from L1 and L2 engineers with specific, actionable feedback — not rubber-stamp approvals. A good code review at L3 leaves the author understanding what to do differently next time, not just what to fix now. Review weekly; do not let PRs age.
Mentoring
Review junior engineers’ code weekly with specific, useful feedback — this is distinct from quality-gate code review. The goal here is teaching, not gatekeeping. Run monthly pairing sessions to help them grow. The measure of good mentoring is whether they are becoming more capable and less dependent on you over time.
Documentation
Write short decision records when you make significant technical choices. Leave every module you touch easier to understand than when you found it. Treat documentation as part of the engineering work, not a separate task you do at the end.
Qualifications
- 5+ years of experience as a software engineer, with a strong track record on real production codebases you did not build from scratch — incomplete documentation, inconsistent patterns, other people’s decisions. If your experience is primarily greenfield, this role will be a difficult fit.
- Genuinely full stack across web and mobile: proficient in React / Next.js and at least one of React Native or Flutter, Node.js or Python on the backend, and comfortable with both relational and non-relational databases including schema design.
- Hands-on, daily Cursor and Claude usage at the codebase level. You should be able to describe concretely how you use AI in your engineering workflow — not in general terms.
- Experience integrating complex third-party APIs in production environments — not just following a quickstart guide. You should be able to describe an integration that failed in production and what you did about it.
- Solid security awareness for the stacks you work in: input validation, auth scoping, safe data handling. You do not need a security specialism, but you should not be writing code that introduces obvious vulnerabilities.
- Has conducted meaningful code reviews that improved the code and the author, not just approved the PR.
- Has coached or mentored junior engineers before, and done it well.
- Comfortable with production incident response — diagnosing issues under pressure, applying safe fixes, and communicating clearly to a Lead or client about what happened.
- Treats documentation as part of the job, not an afterthought.
- Bachelor’s or Master’s in Computer Science or a related field, or equivalent experience.
About Fountane
Fountane is a technology ventures lab - one part product studio, one part startup engine. We build high-quality software and AI products for clients ranging from fast-moving startups to large enterprises, and we co-build and invest in new companies when we see the right opportunity.
Founded in 2017 and headquartered in Minneapolis, we have grown to 60+ people across four continents and were recognised as one of America’s fastest-growing companies, ranking No. 699 on the Inc. 5000 with 595% three-year growth.
We are radically open-minded, serious about craft, and direct about expectations. If you want to do meaningful work without politics, this is the place.
Job Summary
We are looking for an experienced Drupal Developer with 5–10 years of expertise in Drupal CMS development, customization, and theming. The ideal candidate should be proficient in Drupal core APIs, custom module development, PHP, and front-end technologies (HTML5, CSS3, JavaScript/jQuery). The role involves building responsive, secure, and scalable web applications while collaborating with cross-functional teams.
Responsibilities
- Design, develop, and maintain Drupal-based websites and applications.
- Build and customize modules, themes, and templates for scalable solutions.
- Ensure responsive, cross-browser, and high-performance applications.
- Collaborate with UI/UX, QA, and backend teams to deliver end-to-end solutions.
- Troubleshoot, debug, and upgrade existing Drupal projects.
- Follow best practices in coding, version control, and security.
Mandatory Skills
- Strong proficiency in Drupal (7/8/9/10) including custom module development, key contributed modules, and Drupal core API.
- Solid knowledge of PHP, theme layer, and template systems.
- Expertise in HTML/HTML5, CSS/CSS3, JavaScript/jQuery for responsive websites.
- Familiarity with version control tools like Git.
- Good understanding of web security, SEO, and performance optimization.
We're looking for someone detail-oriented, proactive, and genuinely curious about the AI/developer tools space. Remote role with significant growth potential as we scale.
Key responsibilities:
1. Generate and qualify leads from AI startups and tech companies
2. Support outreach campaigns and partnership development
3. Manage day-to-day operations and help streamline internal workflows
4. Assist with customer onboarding and success initiatives
Note: You can work in your timezone
We are hiring field sales executive. Candidates have to work at customers place can apply job.
non negotiable terms as sales executive
1 Defining & achieving sales targets
2 Daily field visit
3 Maintain reports & update to up level
4 Self motivated
5 Able to invest maximum time with Customer
6 Good communication, well behavior with everyone
7 Expert in building relationship with customer
8 Able to generate lead
9 Able to schedule appoint of them self [and team too (for leaders)]
10 Able to work late
11 Handle distributor channel & sales team [this is for leaders]
12 Close the lead of sales executive [executive and leaders]
13 Able to lead their team and motivate them [for leaders]
14 Ready to travel in there field regular basis
- Overlook development of all consumer products in JAVA
- Lead a team of 4-5 developers
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Focus on code maintainability and performance of application
- Provide technical advice and assists in solving programming problems
- Continuously create new and interactive features that would help to improve user experience and user engagement.
- Assist with troubleshooting of issues as needed
- Lead the design and architecture of software solutions
- Assist in developing and maintaining continuous integration pipelines
Roles and Responsibilities
- 4+ years of experience in Java based technologies
- Experience in designing databases and system architecture
- Experience in building products from scratch at well funded start-ups
- Team Lead/Team Manager experience of at least 3 years
- Experience in building fintech products like Insurance, Payments, Banking etc.
- Experience in building products for scale
- B.Tech in Computer Science/Information Technology or related field with 5-7 years of relevant experience
- Strong hand in Data Structures and Algorithms
- Proficiency in Java language, Collection & Maps, Exceptional Handling, Object-Oriented Concepts, Design Patterns, Multithreading, and File I/O
- Expertise in Mobile App Automation with Espresso, Appium and/or XCUITest is a must
- Experience in Android Activity life cycles, Android Versions- Builds and apks, App development
- Having solid understanding of tools - jUnit, TestNG, Git Commands, Jenkins Job Setup, Gradle, Maven, and CI/CD
- Candidate with knowledge of Swift, XCUITest, XCUI Tests Scripting, Test Framework Knowledge, Scheme Creation, Cloud Device Management, XCUI Performance and Profiling, XCUI Coverage, SonarCube and Xcode is preffered
- Decent experience in Server Automations, Rest Services, and Controllers, Server Testcases, Jar/war Deployment, SpringBoot, Backend architecture, MySQL/NoSQL, mongo, Redis, Zookeeper
Job Description
Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allows developers to add realtime applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with couple of lines of code.
About the role:
We are looking for builders of the 1st order. You should get a rush from creating things from scratch and take pleasure in watching users try to tear them apart through sheer volume and strange, unthinkable use cases. And when it breaks, you are to Dyte's rescue! — make everything smooth, secure, and stronger than ever! If you inhale resilience and exhale code, apply now!
You will work closely with founders to build features, tools, and scalable architecture for Dyte. As with any startup, responsibilities will vary frequently. You’ll wear multiple hats, and work across many different technologies, might talk to clients directly and have an active say in the direction of our product. We want someone who is passionate about this type of environment!
What you’ll do:
- Work closely with the founders and the team to plan, design, and build the next iterations of Dyte’s video-audio APIs.
- Mentor and hire Junior Developers.
- You will collaborate closely with other engineers of the team and lend your help in your areas of expertise.
- Build micro-services to support new functionality.
- Build best practices to improve the current API workflow.
- Help us scale our current micro-service framework to support a multi cloud, multi region environment.
- Work closely with the media and the infra team to optimise the performance and reduce the latency of our API framework.
- Help design and develop the next iteration of our observability platform.
- Ensure that our customer’s experience is the best it can be. You might have to interact with the dev team of our clients.
Who you are:
- 7+ years of experience working as a software engineer in a fast paced environment.
- You are intensely curious and passionate about the prospect of diving deep into multiple technologies, platforms, and problem spaces, even if they are currently unfamiliar.
- You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing.
- You are experienced with modern React/TypeScript/CSS/HTML coding, testing, debugging and automation techniques.
- You care about the user experience and know-how to build user-friendly web applications.
- You have experience with continuous delivery. Experience with AWS is a bonus.
- You have a working understanding of object-oriented and functional programming paradigms.
- You care about web technologies, exploring data, and software design (and video calls!).
- You have excellent analytical and problem-solving skills, and can communicate your ideas.
- Experience with WebRTC, iOS, Android, or C++ development is a bonus.
- A degree in Computer Science or a similar area are bonuses.
Our Perks:
- Competitive Salary
- ESOPs
- Medical Insurances
- Friendly leaves policy
- 100% Remote Option
- Gathering project requirements from customers and supporting their requests.
- Creating project estimates and scoping the solution based on clients’ requirements.
- Delivery on key project milestones in line with project Plan/ Budget.
- Establishing individual project plans and working with the team in prioritizing production schedules.
- Communication of milestones with the team and to clients via scheduled work-in-progress meetings
- Designing and documenting product requirements.
- Possess good analytical skills - detail-orientemd
- Be familiar with Microsoft applications and working knowledge of MS Excel
- Knowledge of MIS Reports & Dashboards
- Maintaining strong customer relationships with a positive, can-do attitude
If you are passionate about the internet space, possess exceptional attention to detail, are an expert communicator, and above all, have a risk-taking attitude, then this highly visible role is for you!
What you will do:
- Researching and prospecting potential clients
- Using all channels to connect and generate leads
- Giving impactful product demo and generating business
- Managing all prospects and building pipeline for new business accounts
- Actively maintaining and expanding client outreach in the market
- Mentoring and leading other junior sales associates
What you need to have:
- 2+ years of experience selling
- Experience in tech sales is a huge plus
- Minimum 1 yr experience working in international market (US, EU, MEA, APAC)
- Exposure of handling client relationship in any form
- Aptitude for sales and hunger for success
- Excellent communication and negotiation skills
- Strong analytical, problem-solving ability
- Efficient time management and a never give-up attitude
Principal Software Engineer /Architect
Axtechnosoft Private Limited
Job Description
Responsibilities: -
- You would take ownership of the existing system and scale it more than 10X over the next 2 years.
- Apply best coding standards.
- You would create the infrastructure that can serve 100s of customers and millions of data requests per hour.
- Over the next year or so, you would be able to guide a team of 5 to 15 people to accomplish your goals. Mentoring this team into a world-class engineering team would be a key part of your role.
- Your earlier experience in successfully building, deploying and running complex, large scale web or data products.
- You would work hand-in-hand with the Product Management team to build engineering capabilities that align with the evolution of the product.
- Eventually work with Data science teamwork to ensure that the algorithmic intelligence that we build is plugged into the product in an expected manner.
- Overall, you would be responsible for end-to-end architecting from Engineering standpoint.
Must have: -
- Total experience of 8+ years while relevant experience of at least 2 years.
- Have built a platform that handles at least 500k to 1 million data request an hour.
- Worked on building an infrastructure that serves 200k+ customers.
- Hands on coder.
- Expert level knowledge in at least one technology stack - Python or ideally, Java. Also Angular, React, Node.js
- Expert level knowledge with Elastic Search or NoSQL technologies like MongoDB/HBase/Cassandra/Redis/Neo4j
- Experience developing web applications.
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Working knowledge of databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
- Devops experience working with AWS / Other cloud platforms.
- Strong knowledge of API’s.
- Excellent communication and teamwork skills
- Implementing Software Engineering best practices.
- Previously worked on user facing products with scale.
- Agile methodology.
- Great attention to detail.
- Organizational skills
- An analytical mind
Good to have: -
- Working knowledge of React Red.
- Open-source technology.
- Working knowledge of AI/ ML.
- Degree in Computer Science, Statistics or relevant field.
- Experience working in a start-up environment.
Key Skills
Python
Angular Javascript
Reactor & Solids Processing
Node.js
Elastic Search
NoSQL
Web Applications
Database
Web Servers
UX/UI Design
AWS Cloud
Agile Methodology












