Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Lead generation: Identifying potential customers through market research, networking & industry events.
- Reaching out to prospect cold calls, Emails and other communication channels to qualify leads.
- Building relationships with key decision makers & target companies
- Preparing customised proposals & quotations based on customers’ requirements.
- Negotiating pricing & contract terms to close deals.
- Maintaining ongoing communications with existing clients to ensure satisfaction & loyalty.
- Addressing customers' enquiries & resolving complaints promptly.
- Track sales performance against targets, generate sales reports, and provide regular updates to management.
- Strong communication and presentation skills.
- Ability to work independently & as part of a Team.
- Participating in exhibitions and conferences organized by the company & creating awareness of the products and services offered by the company.
- Minimum 5 years’ experience (Preferably in manufacturing packing machine industry)
- Qualifications: B.E (Mechanical engineering) / MBA (Sales & Marketing)
React.js
Docker
KubernetesOverview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for an experienced Senior Software Developer for IT Services Management Team.
In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations.
You will act as an On-call-duty team in the time between 6:00 PM to 8:00 AM IST- 365 days a year. We are seeking a hands-on Software Developer with strong experience in Frontend + DevOps knowledge.
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education and Experience:
A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Excellent English Communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
Experience in 24x7 application On call Support and ready to work in shifts on a Hybrid /WFH mode.
This assignment is a long-term contract for more than 3 years.
Good knowledge in Frontend Technologies like Frontend & DevOps – skill set given below.
Skills & Requirements
React JS (v17+), Tanstack, Context, React Router, Redux, Webpack / Vite, Storybook, Jest, React Testing Library, Vitest, Cypress, npm, Restful API, Azure, Azure Devops, Kubernetes, kubeAPI, docker/container, Debug Tools, openSSL, Kustomize, Curl.
About the Role:
As a strategist, consultant and implementer, a successful candidate will drive multiple projects
across growth, technology and product. The ideal candidate will have proven experience in a
business consulting role, with a special focus on executive-level advising and interdepartmental
collaboration.
Requirements:
● Ex Consultants from Mckinsey, BCG, Bain, AT Kearney, LEK Consulting, Parthenon, Deloitte or other top-tier consulting firms will be preferred
● Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 2-4 years experience will be preferred
● Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at high-growth startups or equally analytical roles preferred.
● Strong analytical ability, with an excellent track record as an independent problem solver.
● Ability to understand large amounts of data to find the issue and crisply communicate to the CEO will be a given.
● Adept at MS Excel & PPT
● Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes.
● Someone who wants to be legendary every day.
● Experience in planning and leading strategic initiatives.
Job Description:
● Serve as liaison between the CEO, executives, and senior leaders for project updates, proposals, and planning.
● Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product
● Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files planning, and coordinating annual corporate meetings, and scheduling facilities.
● Build and develop relationships with all employees for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with the CEO and executives on special projects.
● Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them and assisting with the preparation and dissemination of communications
- Provide strategic consulting on people and organization development strategies in support of the business objectives.
- Be an expert on people challenges - especially talent, performance and change
- Partner with India HR lead for all Merger and Acquisition activities (policies, process, payroll, compensation and benefits harmonization, compliance, entity and benefit integration, site consolidation, employee integration and culture alignment)
- Providing ideas and challenges to management teams and acting as a catalyst for change through process design and approaches that results in transformation.
- Evaluate and analyze issues, patterns, and trends to provide proactive insights for HR solutions.
- Drive compensation programs locally by collaborating with corporate compensation team
- Collaborating with the corporate HRBP on BU related activities
- Partner and lead projects which has business impacts.
- Investigate and resolve complex employee relations issues and address grievances.
- High degree of integrity, business acumen and resilience.
- Ability to thrive in an ambiguous, fast paced and rapidly changing environment.
- Self-driven, ability to set high personal goals and work independently
- Ability to organize, multi-task, prioritize tasks and deliver quick results.
Python
DjangoExperience working on waterfall or Agile (Agile model preferred)Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.
ROLE AND RESPONSIBILITIES:
QA engineer’s responsibilities include:
1.Work with Business Analysts to get a clear understanding of requirements, understand thefunctionality of the product, create the appropriate test cases, test planand ensure that theproduct is thoroughly tested.
2.Log bugs in the appropriate system, categorize them based on severity levels, re-test the fixesreceived from developers. Work with the developers to provide more information about theissue on a need basis and assist in arrival of quick solution.
3.Approve the release when all the issues have been fixed.
4.Take feedback (especially bugs) from customers to BA and Product development teams andensure that they are properly addressed.
5.Automate and execute the test cases using appropriate tools6.Perform other related duties as assigned.
We are immediately looking for a highly creative individual who has the ability to create digital animation concepts for E-learning projects/campaigns. Will have to conceptualize & generate 'ideas'. Flash Animator would be working closely with Creative Head and Art Director to create engaging work across print & digital media.
What you’ll do:
- To design & develop a wide variety of animation shots for e-learning products.
- Design & createanimation videos and develop different kind of cartoon/character designing.
- Understand design/brand brief and coming up with visually inventive & original ideas and design (in line with client’s/brand’s objectives)
- Combine art and technology to communicate ideas through text, images and the layout.
- Use a variety of design elements to achieve artistic or decorative effects.
- Make a strong, effective impact on learners to improve retention of information through the strong Illustration and flash animation skills.
Qualification and Skills Required:
- Thorough knowledge of Flash Animation, illustration with at least 2years of experience.
- Must have Professional knowledge of Character designing or related field required as normally acquired through completion of a Bachelor’s degree in Fine Arts.
- Drawing skills and illustration.
- Have a results-driven mind set, understanding that your work should simultaneously be beautiful and highly
- Aspired candidate must have experience in E-learning projects.
- Bachelor’s degree or diploma in interaction design, new media design or related design
- Portfolio to accompany
- Background check and reference checks required upon selection
Benefits & Perks:
At WITS, we blur work and play, and you get all the perks of a global company. You will get to work with a dynamic group of people, who are delivering results and working zealously across time. We love what we do, and we think you will too.
- Group Mediclaim
- Fun Saturdays
- Flexible timings
- 0% Interest Loan
Who we are:
CreateID8 http://createid8.com/">http://createid8.com/ (A division of Wits Interactive Pvt. Ltd)
We are a leading 360 degree communication solutions agency creating solutions that can be deployed across all mediums.
Advertising and Communication: Using creative expertise and all available marketing collaterals to provide turn-key solutions. 360° blends, which are unique and innovative, adding great value to our Customer's Brand identity. We provide Branding and Communication solutions; delivered through the latest technology using our contemporary ideation techniques. We are into brand conversations via varied channels - Corporate films, Info graphics, Print Media Solutions across technology platforms. All these translate into solutions that not only win customer praise but also gain industry recognition for their classic design. The little details matter to us. Our solutions are detailed to provide a holistic stratagem to our Clients in their branding needs. This approach involves aligning all the Marketing Collaterals to the decided Brand strategy of our Client.
We create compelling advertising campaigns and brand communication strategies to achieve your marketing objectives. Whether you want to launch new product, attract new customers or engage existing customer, we are here you help you from planning to execution.
Marketing Collaterals Print and Digital Media
Marketing Campaign Planning Advertising Campaign Planning
Creative Design: From print to digital media, we have in house team of creative people who have been designing creative that deliver long-term, impactful impressions.
Our team of creative experts is equipped with skills ranging from graphic design, photography, animation and copywriting to envision and deliver various creative solutions including graphic design, marketing collateral development, print or digital advertising, corporate rebranding and more.
Branding & Rebranding Brochures & Catalogue Design Annual Reports
Digital Creative Design Creative copywriting
http://www.witsindia.com/">http://www.witsindia.com/
React.js
Javascript
Redux/Flux
- Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
- Ensure an accurate and timely monthly, quarterly and year end close.
- Ensure the timely reporting of all monthly financial information.
- Assist in the daily banking requirements.
- Ensure the accurate and timely processing of pay transactions.
- Ensure the monthly and quarterly Statutory Compliance activities are performed in a timely and accurate manner.
- Supports budget and forecasting activities.
- Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
- Responds to inquiries from the CEO & COO
- To ensure a clean and timely year end audit.
- To ensure all financial reporting deadlines are met.
- Assist in development and implementation of new procedures and features to enhance the workflow of the department.
- Highlight the issues immediately to the CEO & COO
Education Qualifications:
CA Qualification
Experience & Skills:
- 4-5 years of experience having thorough knowledge of Audit, Finalization of Accounts, Balance sheet, PL Account
- Proven work experience as a GST.
- Wellverse with Tally, ERP.
- Computer literacy (MS Excel, Word etc.) Familiar with accounting software packages. Experience in IDS preferred.
- Excellent communication skills in English.
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Full Stack Developer - Averlon