Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
Shubham Vishwakarma
Full Stack Developer - Averlon
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Strong UX Design / Product Design profile
Mandatory - Minimum 9+ YOE in UX / Product Design
Mandatory - Strong portfolio of UX / Product Design works,
Team handling of UX designers and project management
Mandatory - Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)
Mandatory - Should NOT have more than 12 Years of Total Experience
Amazon Web Services (AWS)
PythonWe are looking for an exceptionally talented Lead data engineer who has exposure in implementing AWS services to build data pipelines, api integration and designing data warehouse. Candidate with both hands-on and leadership capabilities will be ideal for this position.
Qualification: At least a bachelor’s degree in Science, Engineering, Applied Mathematics. Preferred Masters degree
Job Responsibilities:
• Total 6+ years of experience as a Data Engineer and 2+ years of experience in managing a team
• Have minimum 3 years of AWS Cloud experience.
• Well versed in languages such as Python, PySpark, SQL, NodeJS etc
• Has extensive experience in Spark ecosystem and has worked on both real time and batch processing
• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.
• Experience with modern Database systems such as Redshift, Presto, Hive etc.
• Worked on building data lakes in the past on S3 or Apache Hudi
• Solid understanding of Data Warehousing Concepts
• Good to have experience on tools such as Kafka or Kinesis
• Good to have AWS Developer Associate or Solutions Architect Associate Certification
• Have experience in managing a team
C++CThe Senior Software Engineer works with an experienced cross-functional team to deliver innovative wireless communication security products. They will utilize real world knowledge and a disciplined approach to product development, and adapt readily - Time-To-Market demands, ensuring product quality and timely delivery in a highly dynamic market environment.
ESSENTIAL FUNCTIONS :
- Design and deliver server platform based software products from conceptual stages to production delivery.
- Work independently on all phases of server centric software development including specification, architecture design, rapid prototyping, efficient coding, integration, debug and unit testing. Support UL and EN regulatory compliance
- Work collaboratively and effectively as part of a small team on fast paced projects that have tight deadlines.
- Support manufacturing life cycle for new products from NPI to production run and incremental software release of functionality.
- Lead, train, and mentor junior engineers
- Document and present design requirements to staff
- Possess a demonstrated ability to communicate with customers via email and phone
REQUIRED SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY :
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some combination of skills and abilities.
- Must be an excellent SW developer. We expect experience developing software C/C++ in Linux and Perl. Other scripting languages is a plus (i.e. Python).
- Strong experience with SQL, Database design (MySQL a plus)
- Experience with Network Security Administration and understanding of the full SDLC.
- Experience with Multithread, Socket connection, OpenVPN server setup, OpenSSL, Certificate, Encryption, and TCP/IP troubleshooting.
- Experience with Testing tools, virtualizing servers, and using source control (SVN a plus).
- Experience with Linux development infrastructure, tool chain and build environment (Jenkins a plus).
- Experience developing both Linux application software; installing Linux software and configuring Linux systems.
- Experience with Application server remote update, and Apache Server authentication.
- Proven record of designing and delivering complex networking products from inception to production delivery.
- Previous experience developing quality software for commercial products.
- Experience with communication systems involving wireless, radio, security and mesh networking technologies is a plus.
Experience with OSI networking protocols and applications is a plus.
- Experience with system development tools, including Source-Level Debuggers, Protocol Analyzers (Wireshark), Code Analysis tools, etc.
- Experience with any of the following is nice to have: Apache Server, GPIO, TCL/Tk, BACnet, Cloud server setup, and WebGUI design (javascript and jQuery a plus).
What will I be doing? 👩💻👨💻
- You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
- You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support
- You will identify areas for automation and writing automated tests to ensure repeatability, coverage, reliability, and catching regressions.
What do I need? 🤓
- Strong quality sense and experience working closely with web/mobile development teams
- Excellent communication skills and passion for tough technical problems
- Attention to detail and voice of customer experience
- Experience automating end to end UI tests for mobile and web apps
- Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
- Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience
Brownie points 🍰
- Understanding of the importance of test plans and how to approach writing informative bug reports
Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.
Roles & Responsibilities:
1. Develop end-to-end Salesforce solutions using primarily Configuration and Customization where needed (APEX Class, Triggers, Visualforce pages, Lightning Web components etc.)
2. Automate business processes using Salesforce automation tools, such as Formulas, Flow, Assignment Rules, Approval processes and email Alerts.
3. Build integrations between Salesforce and external applications using Mulesoft, REST, SOAP APIs, oAuth and Single Sign-On, etc.
4. Participate in daily scrum meetings, analyze assign user stories, identify/resolve gaps in functional user stories/business requirements. 5. Adhere to defined coding standards and develop well-structured, maintainable, and easy to understand code.
6. Perform independent code reviews and write unit/integration test cases to achieve 85% test coverage.
7. Demo enhancements and features to business stakeholders
8. Ability to effectively debug and resolve issues and/or defects which may be reported because of faults in the production system. Experience:
1. 5+ years of experience with Salesforce Lightning, Apex, & Development experience with Experience Cloud & Service Cloud
2. 5+ years of experience utilizing source control on a Salesforce project.
3. 5+ years of experience with advanced Salesforce.com development tools and techniques (APEX Class, Triggers, Visualforce pages, Lightning Web components etc.)
4. Experience developing robust test classes and ensuring code coverage within Salesforce.
5. Experience using Salesforce's standard development tooling, including the Salesforce CLI, Data Loader, VS Code + Salesforce Extension Pac
At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Sr. UIPath RPA Developer
Experience: 6+ years
Location: Hyderabad/ Pune
Fulfilment Type: Fulltime
Job Description:
1. Strong UiPath Development skills
2. Strong communication skills
3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment
4. UiPath citizens developer with skills set on Low complexity automation is good to have
5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath
6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing
7. Experience working with infrastructure teams to guide and assist in issue resolution
8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution
9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using right methods/tools
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Keep records of customer interactions
- Making calls on Decline Users and understanding the reason behind it
- Converting of Decline users to business.
- Generating leads for the business via online or offline mode
- Making more people aware about the product
- Reaching out to customers and make them Register and avail the loan.
- Expanding the business by Marketing and Branding
- Making 200 + connected calls everyday
Flutter
React NativeRole: As a part of the Engineering team, you will be responsible for driving the mobile App development end-to-end. In this role, you will be working to find creative solutions that improve our customer’s experience and brand reputation when facing technical issues on the platform. You will be responsible for tracing and monitoring real-time transactions through various systems end-to-end, displaying key information, and provided with controls necessary to mitigate incidents.
- Minimum 4-5 years experience in developing mobile applications
- Excellent understanding of software design and object-oriented programming principles.
- Minimum experience of 1.5 years on Flutter,
- Good knowledge about clean code architecture.
- Knowledge on writing Unit test cases
- Hand-on experience in widget building, its lifecycle, and inbuilt widgets provided by flutter.
- Hands-on experience in API integration in flutter.
- Hands-on experience with local storage, shared preferences, session management.
- Knowledge of Flutter performance and optimization
- Knowledge about architectural differences between ios/android and how flutter handles them.
- Good to have knowledge on Financial domain
- Good to have experience in financial industry/Fintech
- expirience on doing android release
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon