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- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
Shubham Vishwakarma
Full Stack Developer - Averlon
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A Senior Cybersecurity Engineer is responsible for safeguarding an organization’s IT infrastructure, applications, and data against cyber threats. With 5–10 years of experience, the role demands expertise in designing, implementing, and managing advanced security solutions, conducting risk assessments, and responding to incidents. Senior Engineers also mentor junior staff and contribute to strategic security planning.
Key Responsibilities
- Design, implement, and manage enterprise-level security solutions (firewalls, IDS/IPS, SIEM, endpoint protection).
- Conduct vulnerability assessments, penetration testing, and risk analysis.
- Monitor and respond to security incidents, ensuring timely resolution and documentation.
- Develop and enforce security policies, standards, and compliance frameworks (ISO 27001, NIST, GDPR).
- Collaborate with IT and business teams to integrate security into system architecture and processes.
- Lead incident response drills and disaster recovery planning.
- Provide guidance and mentorship to junior cybersecurity staff.
- Stay updated on emerging threats, tools, and technologies.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
- 5–10 years of proven experience in cybersecurity engineering or related roles.
- Strong knowledge of network security, cloud security (AWS, Azure, GCP), and endpoint protection.
- Hands-on experience with SIEM tools (Splunk, QRadar, ArcSight), firewalls, and intrusion detection/prevention systems.
- Certifications such as CISSP, CISM, CEH, or OSCP are highly desirable.
Skills
- Advanced problem-solving and analytical skills.
- Strong communication and leadership abilities.
- Ability to manage complex projects and handle escalations effectively.
- Proactive mindset with adaptability to evolving cyber threats.
Job Title: Project Manager (BFSI) – Full Time
Experience: 2+ Years
Location: Brookefield, Bangalore Urban, Karnataka
Engagement Type: Full Time (Monday to Saturday, 9 AM to 6 PM)
Description
The Project Manager (BFSI) – Full Time role is responsible for managing and delivering IT projects within the Banking, Financial Services, and Insurance (BFSI) sector. The role requires strong project governance, execution discipline, and a solid understanding of BFSI operational and regulatory frameworks. You will oversee end-to-end project delivery while coordinating stakeholders, ensuring compliance, and maintaining high-quality outcomes.
Responsibilities
Lead and execute BFSI-focused IT projects from initiation to closure.
Develop and manage the project scope, timelines, resource plans, and budgets.
Coordinate cross-functional teams and vendors to ensure successful project execution.
Maintain clear communication with stakeholders, providing updates on risks, issues, and milestones.
Conduct project reviews, stand-ups, and status meetings to drive alignment.
Prepare documentation such as project plans, risk registers, and compliance reports.
Ensure adherence to organizational standards and BFSI regulatory requirements.
Implement corrective actions proactively to maintain delivery quality and timelines.
Requirements
Minimum 3+ years of experience in IT project management, preferably within the BFSI domain.
Proven track record of delivering IT projects within defined schedules and budgets.
Good understanding of BFSI compliance, operational processes, and technology environments.
Proficiency in project methodologies and tools (Agile, Waterfall, JIRA, MS Project, etc.).
Strong interpersonal, communication, problem-solving, and stakeholder management skills.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Project management certifications (PMP, Prince2, Agile) are advantageous.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBFullstack Developer:
We are looking for an onsite Fullstack Developer experienced with Fullstack technologies, Cloud and IoT solutions. For the agile development of our web, mobile, and cloud applications and IoT products, building efficient, reliable and scalable solutions. A hands-on coding role, where you will build and manage your own team.
Tasks:
· Development of modern based applications in the back-end
· Development, implementation and optimisation of innovative IoT products, web apps and new features
· Technical product design, solution architecture, specifications and implementation of Livello solutions
· Work with a cross-functional team to define, build, test, and deploy universal applications
· Version control with Git is part of your daily work and continuous integration
· Ensure the implementation of technical standards, quality assurance and best practices.
Requirements:
· Bachelor's degree in Computer Science or comparable field of study
· 2-4 years’ experience in agile software development
· Proficiency in Node.js, React js, Mongo DB, Docker along with any cloud Exp (AWS, GCP, Azure)
· Experience with test and deployment automation (Gitlab, Fastlane, Jest).
· Good to have Experience with GraphQL and Kubernetes as well as state management solutions (Redux, Saga)
· Ability to work cooperatively and independently, analytical thinking, willingness to lead and take on responsibility
· Fluent in English.
Nice to have:
· Experienced in IoT-to-Cloud managed services, Microservices.
· Knowledge of IoT device management and message brokers like AMQP or MQTT
Benefits
Ø A responsible position in a fast-growing and highly innovative start-up
Ø An agile and diverse team with colleagues from all over the world, working with our main office in Germany
Ø English speaking open work environment, with flat hierarchies and short decision-making paths
Ø Creative freedom for own ideas, projects and personal development.
We are the Country's leading Private Security Agency and Facility Management Company, having 75 branches and a manpower of around 40000 across!
Candidate must have:
1. Good knowledge of various labour laws
2. Registers and documents to be maintained under Acts
3. Must have handled labour audits
4. Working knowledge of handling Simpliance, ComplyHR, Teamlease, Ascent HR will be added advantage
5. Should respect timelines and meet deadlines
6. Must have 5-6 years of relevant experience
7. Minimum a Graduate
Roles and Responsibilities:
● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.
● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.
● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.
● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.
● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.
● Recognize product issues and communicate them to the product team.
● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.
● Work together with sales, product, engineering, and marketing departments.
● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.
● Analyze and maintain agents' performance data.
● Stay informed about industry trends and strategic growth opportunities.
Experience and Skills Required:
● A minimum of 2 years of sales experience in the travel industry.
● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.
● Outstanding communication and interpersonal aptitude.
● Proficiency in building relationships and possessing high emotional intelligence.
● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.
● Proficiency in using CRMs and Google Sheets.
● Ability to perform well under pressure with a proactive mindset.
Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptRequired skills:
Strong understanding and hold on working with Core PHP.
Excellent command on PHP and MySQL using MVC Architecture.
Expertise in any of the PHP based framework like: CodeIgniter, Lumen, laravel, cakephp, Zend Framework.
Good Knowledge and relevant work experience in CSS, HTML5, PHP, MySQL, HTML/XHTML, XML, JavaScript, JQuery and AJAX.
Experience of working on REST, SOAP, OAuth and 3rd party API/connectors.
Should have Knowledge in developing Rest APIs.
Understanding of cross-browser compatibility and accessibility standards (W3C Guidelines).
Additional knowledge in web technologies like AngularJS, Node.JS and React.JS will be a plus.
Additional knowledge of any PHP CMS like WordPress, Joomla and Drupal will be a plus.
Required Candidate profile:
Excellent verbal and written communication skills.
Minimum of 4 years experience in PHP application development.
Experience of hospitality/travel Domain would be an advantage.
PythonJavascript
DjangoPosition: Odoo Developer / Odoo Intern
Qualification: BE / B. Tech / BCA / MCA(IT / CE/ relevant field)
Location: Ahmedabad, Gujarat
Salary: No bar for the right candidate (Depends on the interview)
Experience: For Odoo developer (1 to 3 Years) (relevant field)
For Odoo Intern (0 to 1 Year)
Required skills & Qualification:
- BE / B. Tech /Msc.IT(IT / CE/ relevant field)
- Framework: Odoo 11/12/13/14/15/16 (Enterprise/Community).
- Proficiency in Python and Odoo framework components - model, fields, modifiers, actions,
- views, menu, security, and controllers.
- Functional and Technical knowledge for odoo modules: Accounting, Sales, Purchases, MRP, Point of Sale, Inventory, Manufacturing, Ecommerce, Website, HR, and Fleet Management.
- Database migration (preferable) / Module migration.
- Python Programming for odoo customization.
- Require knowledge of Odoo Web and Website development.
- Able to identify the requirement and propose a good alternative solution to client requirements.
- End to End implementation of the Odoo ERP system as per the business needs.
- Knowledge of SDLC or Project Lifecycle.
- Skills: Python, JavaScript, Odoo, Django (preferred)
Benefits and perks:
- 5 Days working.
- Lucrative Leave Policy.
- Leave Enhancement.
- Flexible working hours.
- Recurring Referral Bonus.
- Friendly Atmosphere.
- Exposure to work with Odoo experts & international clients.
- Fun work culture with recreational & cultural activities.
- Public holidays
- Days celebrations
Botspot Infoware Pvt. Ltd.
302, Royal Square, Science City Rd, Sola, Ahmedabad, Gujarat 380060
Visit us- https://botspotinfoware.com
Foxy:
Our first product, FOXY, is an artist led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers. We connect consumers with beauty influencers, artists and top brands, ensuring users' shopping experiences are unique. We understand that everyone's Beauty and Personal Care needs are unique, and thus our users all have a tailor made and personalised shopping experience through our platform.
Sustainability is at the core of FOXY and we are working towards creating a future with less pollution.
Category Manager
As a Category Manager, the individual would own the respective category P&L, growth strategy and brand partnerships. This is a critical role for the organization.
The responsibilities will include but are not limited to:
- Identifying the right product & brand mix for growth, bringing brands on board and building a long term synergistic relationship
- Creating a growth calendar and aligning brands, offers, marketing, curation & content to drive sales
- The person would be the business owner for his/ her categories. The role entails leveraging know how of internal and external variables to deliver sales and outreach of categories. The role entails forecasting, monitoring, understanding and reporting on the category. The role also requires the incumbent to drive strategic projects and promotions to achieve business objectives.
- Building deeper connect with brands and driving adoption of our brand platform solutions
- We are a data driven, tech first and fast growing organization and the individual needs to be performance driven, output oriented and ready for a start-up
- Category management experience with Leading Retail/ Ecommerce / beauty industry.
Data Science
Machine Learning (ML)PythonIn 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ in summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.
Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, computational power and machine learning in the energy sector have yet to be fully leveraged and can create massive value.
We are looking for people with knowledge of:
● Excellent verbal communications, including the ability to clearly and concisely articulate complex concepts to both technical and non-technical collaborators
● Demonstrated history of knowledge in Computer Science, Statistics, Mathematics, Software Engineering or related technical fields
● Industry experience with proven ability to apply scientific methods to solve real-world problems on large scale data
● Extensive experience with Python and SQL for software development, data analysis, and machine learning
● Experience on Libraries: TensorFlow, Keras, Numpy, sklearn, pandas, scikit-image, matplotlib, Jupyter, Statsmodels
● Experience on Time Series analysis, including EDA, Statistical inferences, ARIMA, GARCH
● Knowledge of Cluster Analysis, Classification Trees, Discriminant Analysis, Neural Networks, Deep Learning, Logistic Regression, Associations Analysis
● Hands-on experience in implementing Deep learning models with video and time series data (CNN, LSTM- s, Aotoencoder, RBM)
● Experience of Regression, Multicriteria Decision Making, Descriptive Statistics, Hypothesis Testing, Segmentation/ Classification, Predictive Analytics
● Aptitude and experience in applied statistics and machine learning techniques
● Firm grasp of visualization tools interactive and self-serving such as business intelligence and notebooks
● Experience launching production-quality machine learning models at scale e.g. dataset construction, preprocessing, deployment, monitoring, quality assurance
● Experience with math programming is an added advantage. For example: optimization, computational geometry, numerical linear algebra, etc.
What you’ll work on:
We are developing a marketing automation platform through which an electricity retailer may apply a suite of proprietary ML algorithms to optimize outcomes across a range of channels and touchpoints. We require the services of a data science professional who can design and implement various AI/ML models that optimize the performance, quality, and reliability of the product. This position offers a potential pathway to leading an entire ML expert team. These are a few things you can look forward to working on:
● Translating high-level problems and key objectives into granular model requirements.
● Defining acceptance criteria that are well structured, detailed, and comprehensive.
● Developing and testing algorithms using our price forecasts, and customers' energy portfolio.
● Collaborating with the software engineering team in deploying the developed models tailored to specific customer needs.
● Participating in the software development process, and doing the required testing, and debugging to support the deployed models.
● Taking responsibility for ensuring tracking of appropriate events/metrics, so that monitoring is timely and rigorous.
● Driving the response to the discovery of regressions or failures, by undertaking various exercises (e.g. debugging, RCA, etc.) as needed
Experience:
● 6-11 years of experience in the field of Data Sciences or Machine Learning Qualifications:
● B.E / B. Tech / M. Tech / PhD in CS/IT or Data Sciences
What’s in it for you
We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:
Flexible working hours
Unlimited annual leaves
Learning and development budget
Medical insurance/Term insurance, Gratuity benefits over and above the salaries
Access to industry and domain thought leaders
At Climate Connect Digital, you get a rare opportunity to join an established company at the early stages of a significant and well-backed global growth push.
Link to apply - https://climateconnect.digital/careers/?jobId=gaG9dgeTYBvF
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon