Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user friendliness.
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Android Development
Kotlin
Java
iOS App Development
FlutterMust have built at least two Android and/or iOS apps with Flutter.
Have published one or more mobile apps in Google Play or App Store.
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
Solid understanding of the full mobile development life cycle, including automated testing and building.
Experience working in an agile development process.
Design and implement user interface components for JavaScript-based web and mobile applications using React ecosystem.
Build app and UI components from prototypes and wireframes. Work with native modules as and when required.
Use Native APIs for tight integrations with both platforms – Android and iOS Write automated tests to ensure error-free code and performance Improve front-end performance by eliminating performance bottlenecks Create front-end modules with maximum code reusability and efficiency Implement clean, smooth animations to provide an excellent user interface Work with third-party dependencies and APIs Work with Redux architecture to improve performance of the websites/mobile apps Coordinate with the cross-functional teams to build apps in stipulated time/budget.
Be proficient in using version control and continuous integration, with tools such as Git.
Good communication skills in English.
Roles and Responsibilities:
- Maintain confidentiality in all aspects of client and staff information
- Interact with staff, clients, suppliers, and visitors
- Open, sort and distribute incoming correspondence.
- Perform general clerical duties to include, but are not limited to, copying, mailing, laminating, and filing.
- Provide support to the Maintenance team on the raising and closing of reactive.
- Utilize the system for raising purchase orders and the subsequent processing of the associated invoices for posting weekly.
- End-to-End Facility Management (Example: Security, Fire & Safety, Building Security, Etc.,)
- Provide support to the Facility Management in maintaining supplier matrices, back-to-work / self-certification documentation and the associated documentation.
- Order and maintain stock about the facilities management service provision
- Attend team meetings and produce subsequent minutes/actions
- Produce hotel, weekend, weekday, tenant, and ad-hoc car park passes as requested.
- Where applicable, meet & greet including organizing appropriate hospitality.
- Where applicable, assist the Centre Receptionist and Administrator.
- ISO Internal Audit Knowledge will be an added advantage.
Office Administrator Qualifications / Skills:
- Managing processes
- Developing standards
- Promoting process improvement
- Tracking budget expenses
- Staffing
- Supervision
- Delegation
- Informing others
- Reporting skills
- Supply management
- Inventory control
.NETWhat We’re Looking For
- 2+ Years of proven development experience in developing applications in .net including development for web and desktop applications.
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- The candidate should have strong analytical skills and an eye for detail.
- Applicants must exhibit self-motivation and a willingness to do what it takes to succeed
- Excellent troubleshooting and communication skills
Skills That Will Help You In The Role
Must-Have Skills: ASP.NET MVC, Web API, .Net Core, C#, VB.Net, WinForms, Entity Framework, LINQ, ADO.Net, SQL server/ MySQL
Good to Have: AngularJS/Angular , cloud infra including Azure, AWS, mobile technologies, wpf
HTML/CSSJob Profile:
We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.
Key Attributes you'd need to possess:
-
Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.
-
Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.
-
User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points!
-
Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.
Typical work week look like:
-
Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.
-
Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!
-
Dev Support- Communicating with web developers, including providing input on any needed digital enhancements
-
Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.
Our ideal candidate should have:
-
4+ years of work experience in designing digital products or experiences
-
Relevant Degree/Diploma or experience/certification in Product or Experience design
-
Great understanding of user-centric design, responsive design and designing for web
-
Good communication skills
-
Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.
-
Any experience in digital marketing is a plus.
-
Good to have knowledge of CSS, HTML - we work hand in hand with developers
T
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
- Analyzing automation test results for failures, identifying issue trends, and quantifying impact
- Isolating and reporting defects effectively quantifying customer impact, and verifying fixes through regression testing and other test methodologies
- Working cross-functionally with other QA teams, Developers and Project Managers
Desired Candidate Profile
What you need to have:- BE– CS/ ECE, MS, ME, MTech
- 2+ years of QA experience, preferably on consumer hardware/software products
- Automation experience in modern scripting or compiled languages (Python, JavaScript, C, etc.)
- Knowledge of Unix and Unix shell scripting
- Ability to communicate technical concepts to a non-technical audience
- Deep understanding of SQA methodologies & practices
- Ability to solve hard problems with creative and sustainable solutions
- Experience with hardware and/or software development lifecycle processes
- Self-motivation with the ability to drive features to delivery
- Strong hands on experience in developing applications
- Strong analytical and problem-solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills, and the ability to learn new technologies quickly
Primary Skill Set:
- 2+ Years of hands-on experience in design, architect, developing and delivering
- cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications
- using Microsoft Visual Studio/VS for MAC.
- Mobile application development fundamentals (Android/iOS - Xamarin)
- Experience in designing and developing custom controls for Android, Windows
- and iOS.
- Should have a strong knowledge of OOPS and intermediate knowledge of
- front-end GUI design and development.
- Working knowledge of data parsing, storing and related patterns.
- Strong in C#, the .NET framework and object oriented programming patterns and
- practices.
- Expertise in MVVM pattern. Code sharing patterns such as dependency service,
- service locator.
- Solid foundation in data structures, algorithms, and object orientation design.
- Knowledge on Agile and Scrum approach is must.
- Demonstrate ability to apply Microsoft Practices and Patterns as guided by the
- Architect.
- Knowledge of Drawing Library will be an added benefit.
- Good to have experience in Unit Test case writing, JSON formation and parsing.
Education:
UG: B.Tech/B.E. - Any Specialization, Computers, B.Sc - Any Specialization,
Computers
Roles and Responsibility :
- Develop, implement and optimize new features and existing features in the
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- Code refactoring as per the TDD(Test Driven Development) guidelines.
- Keeping the project and libraries upto date with latest available
- Integrating external library into existing code base as per client requirements.
- Deploy application to store and App center.
Java
Spring BootAbout Card91
Card91 is simplifying business payments by providing a plug and play issuance infrastructure to businesses for domestic and cross-border payments. Our full stack platform enables businesses to gain control and visibility into their payment flows, controlling the entire payment lifecycle from onboarding, to issuance, to transaction and data reconciliation. The platform aims to provide holistic solutions around payment issuance and distribution management. Our deep focus in payments will help us in bringing new issuance formats as well as technologies to businesses.
The company has been founded by seasoned technology entrepreneurs who have founded successful companies like Myntra, Mastiff Tech earlier. Headquartered in Bangalore, with presence in Mumbai and NCR, Card91 aims to disrupt the payment infrastructure space in the issuer-processor segment.
About the role
Our core issuance and processing system runs on Java. This system is responsible for powering the card issuance and management user experience as well. We are using Spring Boot stack for building our services.
The issuance backend team will be a small team of 2-4 developers, with a meaty responsibility to bring the user experience to life. It will be a hands-on role where every member of the team enjoys writing high quality code, and thrives on each other's experience.
If the following broad attributes sound like you, we would love to talk to you
-
4-6 years experience in backend services in Java.
-
Strong understanding of relational databases.
-
Ability to develop clean data models for complex problem domains.
-
Pragmatic approach to architecture and design - knowing when it is ok to deviate from
said best practices in the interest of practicality.
-
Above average writing and communication skills in English. Enjoy writing crisp and understandable documentation.
Why you should join
-
You enjoy working in smaller teams. We are a startup, and we believe that smaller teams are a super-power. There is lesser management overhead, and more talk about the work that matters.
-
You care about end-user and developer experience - and how the backend impacts that. Working backwards from what the user experience demands, rather than giving up to the path of least resistance.
-
We pay well (above market average). We are sufficiently capitalised by some prestigious investors in the Fintech space and we are looking at the long game. It is a fun and exhilarating journey ahead and we look forward to having some great team mates!
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon