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- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory

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Skills - Sales, Inside sales,
Location - Mohali
Job description
Contact potential or existing customers to inform them about a product or service using scripts. ● Handle customer queries ● Ask questions to understand customer requirements and close sales. ● Direct prospects to the field sales team when needed. ● Enter and update customer information in the database. ● Keep records of calls and sales and note useful information.
JOB DESCRIPTION:
- Good knowledge of shell script.
- Good knowledge of Linux server security.
3 Should have exposure to WAF / IpTables
- Experience of Live Migration tasks like hosting and mailing.
- Exposure on LVM
- Exposure on DNS Management and troubleshooting.
- Configuration skill of SSL certificates on different web/mailing servers.
- Experience in Load balancing of Apache / Nginx / Tomcat web server.
- Configuration of web servers Apache / Tomcat / Nginx
- Configuration & migration of Databases like Mysql, MongoDB, Postgresql
- Configuring storage ISCSI/ NFS / CIFS
- Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs
- Exposure on virtualization technology VMWare / XEN / KVM
- Experience of mail servers that runs postfix , sendmail , qmail
- Syslog & Log management
Desired Candidate Profile :
- Good knowledge of shell script.
- Good knowledge of Linux server security.
3 Should have exposure to WAF / IpTables
- Experience of Live Migration tasks like hosting and mailing.
- Exposure on LVM
- Exposure on DNS Management and troubleshooting.
- Configuration skill of SSL certificates on different web/mailing servers.
- Experience in Load balancing of Apache / Nginx / Tomcat web server.
- Configuration of web servers Apache / Tomcat / Nginx
- Configuration & migration of Databases like Mysql, MongoDB, Postgresql
- Configuring storage ISCSI/ NFS / CIFS
- Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs
- Exposure on virtualization technology VMWare / XEN / KVM
- Experience of mail servers that runs postfix , sendmail , qmail
- Syslog & Log management
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
- Managed IT Services
- Dedicated Web Servers Hosting
- Cloud Solutions
- Email Solutions
- Enterprise Services
- Round the clock Technical Support
https://www.i2k2.com/">https://www.i2k2.com/
Nidhi(@)i2k2.com
AM-Talent Acquisition
I2K2 Networks pvt ltd
Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform. We have two broader development phases to achieve our mission.
candidate will be responsible for automating the deployment of cloud infrastructure and services to
support application development and hosting (architecting, engineering, deploying, and operationally
managing the underlying logical and physical cloud computing infrastructure).
Location: Bangalore
Reporting Manager: VP, Engineering
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless,
microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
● Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with
a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team
● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud
Storage, Networking in general
● Collaborate with Product Management and Product Engineering teams to drive excellence in
Google Cloud products and features.
● Ensures efficient data storage and processing functions in accordance with company security
policies and best practices in cloud security.
● Ensuring scaled database setup/montioring with near zero downtime
Key Skills:
● Hands-on software development experience in Python, NodeJS, or Java
● 5+ years of Linux/Unix Administration monitoring, reliability, and security of Linux-based, online,
high-traffic services and Web/eCommerce properties
● 5+ years of production experience in large-scale cloud-based Infrastructure (GCP preferred)
● Strong experience with Log Analysis and Monitoring tools such as CloudWatch, Splunk,
Dynatrace, Nagios, etc.
● Hands-on experience with AWS Cloud – EC2, S3 Buckets, RDS
● Hands-on experience with Infrastructure as a Code (e.g., cloud formation, ARM, Terraform,
Ansible, Chef, Puppet) and Version control tools
● Hands-on experience with configuration management (Chef/Ansible)
● Experience in designing High Availability infrastructure and planning for Disaster Recovery
solutions
● Knowledgeable in networking and security Familiar with GCP services (in Databases, Containers,
Compute, stores, etc) with comfort in GCP serverless technologies
● Exposure to Linkerd, Helm charts, and Ambassador is mandatory
● Experience with Big Data on GCP BigQuery, Pub/Sub, Dataproc, and Dataflow is plus
● Experience with Groovy and writing Jenkinsfile
● Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
● Experience with message buses (e.g. Apache Kafka, NATS)
Regards
Team Merito
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.
What you will do:
- Will be a part of the Paid Media Team & responsible for converting signed up users on the platform to paying users.
- Will be raising requirements for design & content internally.
- Making & sending daily, weekly & monthly reports of ad performance & other marketing reports to respective team leads.
What you need to have:
- Min 1 year+ working experience in executing push, sms, email channels via standalone platforms or multi-channel ones.
- Thorough knowledge of key performance measurement metrics.
- Should have good communication/negotiation skills.
- A keen eye to design & communications.
- Above-average writing skills.


We are looking for a Python Web Developer Intern responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end.
Perks of working with us:
- Competitive stipend
- Remote option available
- Certificate and Letter of recommendation
- Slack/Asana focussed environment
- Cool managers
- Meme focussed communication
- Opportunity to convert to work full-time
Skills
- In-depth knowledge in Python, with knowledge of at least one Python web framework
- Familiarity with some ORM (Object Relational Mapper) libraries
- Able to integrate multiple data sources and databases into one system
- Good understanding of server-side templating languages
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Understanding of accessibility and security compliance
- Strong analytical skills and problem solving aptitude
- Attentive to details
- Available for 6 months
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As a Finance Executive, you will be responsible for handling accounts and finance of the company.
What you will do:
- Accounting Entries/Book Keeping
- Reconciliating Credit Card
- Utility Payment and its accounting
- Invoicing
- Reconciliating Bank/Loan
- Preparing Debit Note and credit note
- Confirming with Vendor
- Coordinating with inter departments
- Branch Accounting
What you must have:
- Commerce Graduate having 6-7 Plus years of Experience
- Good in Excel
- Candidate with good working knowledge and TDS Knowledge
- Candidate from manufacturing background preferred

- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
-
Azure Synapse or Azure SQL data warehouse
-
Spark on Azure is available in HD insights and data bricks
Working on debt raising transactions and other Treasury related activities
Gathering and synthesizing financial and operating information about companies and industries;
Syndication of long- term and short-term debt for corporate customers, and designing, financing and implementing structured products
Preparation of Financial Model, Information Memorandum, Project Reports and related documents
Preparation of Presentation and Pitch Books
Coordination and Liaising with bank/NBFCs/FIs
Maintaining and Developing New relationships with bank/NBFCs/FIs
Help leadership team with pitch-deck, debt-syndication and preparing presentation
Assisting in the legal documentation, due-diligence and closing process of the transaction through constant contact with the Clients and debt providers.
Responsibilities:
- Develop, improve, and maintain the Rumbl iOS app.
- Ensure the performance, quality, and responsiveness of the app.
- Work closely with designers, backend developers, and QA.
- Define, design, specify, develop, test and ship new features in a timely manner.
- Proactively identify design.
- Implementation errors, performance issues, and bugs.
- Work with the team and fix them e2e.
- Follow process workflows to ensure a smooth operation on a daily basis.
- Work as part of a cohesive and friendly team.
- Build and Release management.
- Exceptional work ethic and enthusiasm to work in a fast-paced development environment.
- Team players with a can-do attitude.
- Efficient Storage Management (Realm.io), State Maintenance, and Memory Management
Requirements:
- Excellent knowledge of iOS dev architecture and platforms.
- Expertise in UI/UX/Motion design transfer to code.
- Proficiency and experience in Swift and Objective C.
- Expertise working with cameras, sensors, low-level 2D and 3D graphics development.
- Experience with Core Data and Core Animation.
- Deep Knowledge of REST APIs, API call processing, and Client back end management.
- Familiarity with Facebook, Snapchat, Twitter, analytics, and other external SDK integration.
- Familiarity with Push notifications, Firebase, and GCM.
- Familiarity with Sketch+Zeplin.
- Experience with benchmarking and optimization.
- Proficient in using Git.
- Working knowledge of Jira integration.
- Proficient in TDD.
- Experience leading a feature to completion and release.
- API processing/Performance optimization.

