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- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory

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About the Role You will be responsible supporting customers in their car buying journey with Spinny at the retail hub. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs, pitching products and negotiating when necessary.
Key Responsibilities Include: ● Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed ● Managing the hub inventory ● Meeting and engaging with customers, showing them cars, and conducting test drives ● Ensuring that any issues are resolved Requirements: ● Relevant experience in sales ● Graduate degree ● Good verbal communication skills – English, Hindi, and regional language (will be an added advantage) ● A 4-Wheeler Driving License and Knowing how to drive is Mandatory.
Job Summary:
We are looking for a skilled and motivated Python AWS Engineer to join our team. The ideal candidate will have strong experience in backend development using Python, cloud infrastructure on AWS, and building serverless or microservices-based architectures. You will work closely with cross-functional teams to design, develop, deploy, and maintain scalable and secure applications in the cloud.
Key Responsibilities:
- Develop and maintain backend applications using Python and frameworks like Django or Flask
- Design and implement serverless solutions using AWS Lambda, API Gateway, and other AWS services
- Develop data processing pipelines using services such as AWS Glue, Step Functions, S3, DynamoDB, and RDS
- Write clean, efficient, and testable code following best practices
- Implement CI/CD pipelines using tools like CodePipeline, GitHub Actions, or Jenkins
- Monitor and optimize system performance and troubleshoot production issues
- Collaborate with DevOps and front-end teams to integrate APIs and cloud-native services
- Maintain and improve application security and compliance with industry standards
Required Skills:
- Strong programming skills in Python
- Solid understanding of AWS cloud services (Lambda, S3, EC2, DynamoDB, RDS, IAM, API Gateway, CloudWatch, etc.)
- Experience with infrastructure as code (e.g., CloudFormation, Terraform, or AWS CDK)
- Good understanding of RESTful API design and microservices architecture
- Hands-on experience with CI/CD, Git, and version control systems
- Familiarity with containerization (Docker, ECS, or EKS) is a plus
- Strong problem-solving and communication skills
Preferred Qualifications:
- Experience with PySpark, Pandas, or data engineering tools
- Working knowledge of Django, Flask, or other Python frameworks
- AWS Certification (e.g., AWS Certified Developer – Associate) is a plus
Educational Qualification:
- Bachelor's or Master’s degree in Computer Science, Engineering, or related field
Roll : Technical Trainer
Skills Required: Html,Css,Bootstrap,Javascript,Reactjs,Nodejs,Expressjs,MongoDB
Exp: 2 - 5yrs in training.
Looking for Java_ Spring boot & Microservices Developers.
Experience: 3-12 Years
Location: Hyderabad
Employment Type: Fulltime
Notice Period: Immediate to 30 Days
Roles & Responsibilities:
- Strong programming expertise in java and j2ee.
- Strong project experience in Spring & Spring boot.
- Good with multithreading, collections.
- Good work experience in Microservices.
- Strong with Data Structures and Algorithms.
- Good with Design and Design Patterns.
Required Skills:
- BS/MS degree in Computer Science, Engineering or a related subject.
- Proven hands-on 3+ years Software Product Development experience.
- Proven working experience in Java development.
- Hands on experience in designing and developing applications using Java EE platforms.
- Object Oriented analysis and design using common design patterns.
- Excellent knowledge of Relational Databases and SQL.
- Very good communication skills.
- Strong analytical and logical skills.
Program / Senior Program Manager
Job Description
Responsibilities
- Define and develop roadmaps to deliver strategic goals
- Regularly review the annual and quarterly roadmaps and refine the scope and priorities
- Drive progress reviews with senior management and leadership
- Identify risks and develop mitigation plans
- Report plans, progress, risks regularly at different levels
- Develop release management plans, processes and drive the adoption
- Develop release calendars and release management plans to achieve the same
- Drive sprint planning, standup meetings and ensure the work being done follows the plans
- Lead the customer engagements, set up processes, tools to manage the engagements
- Lead progress reviews, discussions around new requirements and issues with customers and internal teams to ensure customer success
- Articulate customers requirements to the cross functional teams, plan to deliver them
- Organize and manage all phases of the programs to ensure on-time completion
Knowledge and Skills
- Thorough understanding of Software Development Lifecycle (SDLC)
- Experience in managing complex cross-functional large scale enterprise projects.
- Good understanding of tools used for development, QE and Dev Ops
- Experience in setting up, configuring and driving usage of project management tools
- Experience in managing releases in both Cloud and On-Premise environments
- Demonstrated ability to partner with different functions across the organization
- Experience setting up templates and processes that are repeatable
- Passion for using data to drive reviews and decision making
- Ability to write crisp and robust stories to communicate complex issues, requirements
Education
- Bachelor’s degree in computer science from a reputed college
- PMP Certification is a plus
- ITIL Certification is a plus
Experience
- At least 2-3 years in a software development role
- At least 1-2 years in a technical lead role independently managing sub-projects / development of components
- At least 5-7 years in managing software development projects using agile methodologies
- At least 3-4 years (running in parallel to the above) managing releases to the cloud and / or on-prem environments
Total minimum experience for program manager: 12 years.
Total minimum experience for Sr. Program manager: 14 years.
1 Bachelor’s / Masters’ degree from a reputed university
2 Technical certifications in Java is a good to have. Other programming certifications and
experience e.g., Python or C# is a plus.
3 Years of experience: 4-7 years for Senior Developer and 0-3 years for Developer
Technical Competencies
1 Hands on experience in writing software applications, in particular server side and backend
applications. Web development expertise is a plus.
2 Software development expertise
• Server technologies – Java based application development. Familiarity with various
Java based development frameworks. Spring development experience is a plus.
• Database technologies - Knowledge and familiarity with SQL. Experience with MySQL
as well as NoSQL databases such as MongoDB is a plus.
• Cloud technologies – Experience in building applications on cloud platforms,
especially on MS Azure, including familiarity with Cloud APIs, is a plus.
• Web technologies – Experience building web applications with JavaScript, CSS,
HTML, and expertise with frameworks such as Angular, Express, Node and others
3 Experience in agile software development and development in sprints
1. Write, maintain, update content for the official blog of Naukri
2. Proofread content written by other content writers.
3. Hire freelance content writers
4. Build creative and professional content for emailers, taglines, marketing, etc.
5. Have basic understanding of SEO
Skill(s) required: Blogging, Creative Writing, English Proficiency (Spoken) and English Proficiency (Written), SEO












