
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory

Similar jobs
We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material.
Your responsibilities:
• Creating concise, eye-catching, and innovative headlines and body copy
• Researching and organizing facts and sources
• Consistently brainstorming and collaborating with team for new ideas and strategies
• Building a following for brand on social media with creative work
• Researching markets and industries to compare and create content that is innovative and original
• Collaborating with campaign managers, creative team, and designers
• Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)
• Be willing to answer any questions posted by their readers.
• Create content on e-books, podcasts etc.
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
• Edit content produced by other members of the team
• Analyse content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content idea
Skill sets/Experience we require:
• Proven work experience as a Content Writer, copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics
Pedigree:
• Bachelors/Masters in English, Journalism, Marketing or related field


We are looking for full stack developer fresher who will be responsible for developing and contributing to the product road map of enterprise software product.
-A responsible and passionate professional who has will power to drive the product goals and ensure the outcomes expected from the team.
- He / She should have a strong desire and eagerness to learn new and emerging technologies.
- Skills Required :
- Python/Node JS/Django Rest Framework,
- Database Structure
-Cloud-Ops - AWS will add advantage
Roles & responsibilities :-
- Developer responsibilities include writing and testing code, debugging programs
- Design and implementation of REST API
- Build, release, and manage the configuration of all production systems
- Manage a continuous integration and deployment methodology for server-based technologies
If you are willing to take up challenges and contribute in developing world class products, - this is the place for you.
About FarmMobi :
A trusted enterprise software product company in AgTech space started with a mission to revolutionize the Global agriculture sector.
We operate on software as a service model (SASS) and cater to the needs of global customers in the field of Agriculture.
The idea is to use emerging technologies like Mobility, IOT, Drones, Satellite imagery, Blockchain etc. to digitally transform the agriculture landscape.
Copypower Media (www.copypower.co) is a fast growing content marketing agency helping businesses scale their revenue online. We are looking for smart, creative, and savvy digital marketers who want to build a thriving career as email marketing specialists.
You’ll be working directly with our creative director helping plan, setup, organize, and execute email campaigns for our global clients. We are looking for a team player who is interested in growing his/her career in email marketing. You will learn industry leading email marketing best-practices working alongside some of the brightest entrepreneurs and marketers.
What will you do?
- Plan, organize, and launch email marketing campaigns for clients (mainly in the USA)
- List management and customer segmentation
- Creating landing pages (using Drag and Drop landing page builders such as ClickFunnels)
- Configuring third party integrations
- A/B testing and conversion rate optimization using email marketing best practices
- Prepare weekly, monthly, and quarterly email performance reports
- Provide timely support to clients ensuring highest level of customer satisfaction
What do we expect you to be?
- Conversant with digital marketing concepts such as Conversion Rate Optimization, A/B Testing, and Google Analytics/Google Tag Manager
- Proficient in using Good sheet, Google doc, Microsoft word, Microsoft excel, and basic design/image editing software/tools
- Keen learner with ability to grasp new concepts quickly
- Well-versed in using marketing technology (martech)
- Decent command over written and spoken english
- Basic understanding of HTML, CSS, and Javascript
- Understanding of CMS and e-commerce platforms such as Shopify, Wordpress, Megento, Squarespace etc.
About Us:
Docsumo is Document AI software that helps enterprises make automated decisions from customer documents. We help enterprises convert unstructured documents such as invoices, bank statements, tax returns into actionable data. We are backed by Sequoia, Barclays, Techstars & Better Capital, Fifthwall & others.
Job Summary :
As a UI / UX designer, you will be working closely with the founders and the engineering time to deliver top quality user experience. This is a great opportunity to come in on the ground floor and play a strategic role in shaping our user experience.
Responsibilities:
- Gather and evaluate user requirements in collaboration with product managers and engineers. Conduct layout adjustments based on user feedback
- Illustrate design ideas using storyboards, process flows and sitemaps.
- Design graphic user interface elements, like menus, tabs, widgets and build page navigation buttons and search fields.
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
Requirements:
- At Least 2 years of work experience in designing great web and mobile applications.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, Figma and Adobe Photoshop.
- Candidates with a good online portfolio will be given priority.
- You possess a Degree in Design or related field from a top tier institute.
- You possess excellent communication and interpersonal skills and can articulate your ideas to different stakeholders.
- Ability to understand the business problem, identify the key challenges, formalize the problem, and prototype solutions.
- Consistent track record of documenting, synthesizing, and communicating results.
- Must be self-motivated, flexible, collaborative, with an eagerness to learn.
Responsibilities
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyze the market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications
Experience in full sales cycle including deal closing Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
CRM experience is preferred
Our client is an early stage health tech startup dedicated to women. This digital clinic offers non-judgemental and confidential healthcare solutions through tele-consultations with medical experts as well as by developing a holistic care plan for the patient. The company's platform offers live webinars about birth control, nutrition, dermatology, mental health, physician-approved educational tools, online clinics for women, among others thereby enabling women to be physically and mentally fit. Regular follow ups and concierge services are also easily accessible.
This startup was founded by an IIT Bombay and Harvard Business School alumna and is all set to bring about a revolutionary change in healthcare of women.
As a Head of Growth, you will be responsible for taking a look at customer growth, acquisition and activation. Furthermore, you are going to play a role in customer retention and upselling (the process of selling existing customers additional products or services).
What you will do:
- Leading a team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships
- Creating and implementing the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets
- Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth
- Ensuring consistent messaging that is aligned with the brand
- Building win-win relationships with new and existing partners
- Managing the marketing budget to drive sustainable bottom-line growth
What you need to have:
- Masters in Marketing/ Business Administration or related field
- Strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation, customer acquisition funnel and performance marketing
- Good knowledge of Campaign Management Tools (e.g., Active Campaign), and Web Analytics Tools (e.g., Google Analytics)
- Strong analytical skills
- Knowledge of SEO and PPC advertising methods
- Excellent communication and interpersonal skills
- Ability to liaise with multiple stakeholders and thrive in matrix environments



Job Type : Permanent
Experience : 4-6 Years
Location : Work From Home (Gurgaon based company)
Skills :
- Node JS
- React JS
- Working in Agile Methodology
- Working Experience on Microservices & Dockers
Desired Profile :
- Feasibility assessments - Outline Risks , Design , Effort / Cost Estimate.
- Analyse, design, document, and agree - Solutions to meet requirements / timelines.
- Produce refined estimates of effort, time, resource, and costs for work requests.
- Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.
- Develop code, perform peer code reviews, and complete integration tests.
Ensure delivery of high quality, fit-for-purpose solutions - Follow software development & architectural principals.
- Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.
- Engage with the various testing teams, facilitating systems Test, UAT & other test phases.
- Ensure all software changes are prepared for deployment into PRODUCTION, following CPP's change control processes.
- Provide regular development progress reports to key stakeholders as necessary.
- Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.
- Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.
- Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform.
We are looking for top-notch, motivated engineers to come join our growing team at IK.
Who you are
- You have 2 - 7 years experience.
- You love the buzz of a highly productive and fast moving team.
- You have a github profile that you want to show off.
- You love coding and look forward to taking on complex, abstract features.
- You don't care about front end, backend kinda titles. You like working anywhere in the "stack".
- You are looking to grow fast with a company that's on a rapid growth path.
What will excite us
- Previous startup experience or experience being part of early teams.
- Experience with the Django & Python universe.
- Experience with both Relational and NoSQL DBs.
- Competitive Programming experience.
- A keen desire to problem solve, brainstorm and debate during the interview.
What will excite you
- Complete ownership
- Experiment, fail and learn.
- High pedigree, high caliber team.
- Contribute to every area of our business. Have a real impact with your work.
- Top of the line compensation.
Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.
Look forward to speaking with you soon!
1-3 years experience in Javascript Development
Extensive technical experience and development expertise in Javascript
Experience in working with REST API
Experience in any Javascript framework like Angular or React
Possess advanced knowledge of object-oriented design and development(OOA/OOD) and data architectures.
Experience working with and applying Design patterns to solve problems.
Demonstrate strong written and oral communication skills.
Hands on Coder Knowledge of any back end technology is a plus
Knowledge of Mobile Application is a plus (Android, IOS)
Candidate should be able to join in 1 month or less
Benefits
Flexible work timings,
Good team to work with

