Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
Subodh Popalwar
Software Engineer, Memorres
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Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming Platform
Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.
About Us:
Eloelo stands at the forefront of the creator economy, live streaming & gaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms, and captivating live games. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.
Recent Milestone:
In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.
Why Eloelo?
- Be a part of a team that thrives on creativity and innovation in the live streaming and social gaming space.
- Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
- Create at the intersection of RTC, AI, Games, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
- Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible
- Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere
What You Will Do
- Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
- Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
- Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
- Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
- Employ continuous experimentation to enhance value propositions and streamline execution processes.
- Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
- Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
- Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.
Core Competencies, Knowledge and Experience:
- 2-3 years relevant experience in leading and driving customer funnel initiatives
- Proven track record of successful growth campaigns
- Expertise with CRM tools such as CleverTap, Zendesk, MoEngage, Hubspot etc
- Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
- Being comfortable with working in a dynamic and diverse work environment
- Highly analytical thinking and ability to analyze and interpret wide variety of data
- Ownership and self-driven mindset
If you're ready to be a part of a groundbreaking journey and contribute to the success of Eloelo, apply now! Let's redefine the future of live streaming and social gaming together.
Eloelo is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.
React.js
Javascript
Redux/Flux
NextJs (Next.js)- Experience with the Next.js framework .
- Proficiency in front-end web technologies such as HTML, CSS, and JavaScript/jQuery.
- Familiarity with front-end frameworks like React is a plus.
- Familiarity with version control systems like Git.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills to work effectively in a team environment.
- Bachelors degree in Computer Science or a related field (preferred).
HTML/CSSJavascript
Angular (2+)
AngularJS (1.x) Proficiency in Oops Concepts and C# (Professional)
ASP.NET MVC | ASP.NET Core | EF Core | MVC applications (Advanced)
Entity Framework | ADO.NET (Moderate)
Proficient knowledge in MSSQL | PostgreSQL | Oracle | LINQ | Couch base (Moderate)
Database design including indexes and data integrity
Dependency injection , IoC containers using: Autofac , Handlers,
Understanding of HTML, JS, and CSS
Client side framework jQuery | Typescript| Angular 3.*+ (Moderate)
Knowledge in micro services architecture using service brokers would be an added advantage
Knowledge of cybersecurity aspects on application development would be added advantage
Should be able to identify application performance bottleneck and solve / recommend solutions
Develop, perform unit testing
Working knowledge on source control GIT Lab
Project management using JIRA
Docker
Kubernetes
Amazon Web Services (AWS)We are looking "Sr.Software Engineer(Devops)" for Reputed Client @ Bangalore Permanent Role.
Experience: 4+ Yrs
Responsibilities:
• As part of a team you will design, develop, and maintain scalable multi cloud DevOps blueprint.
• Understand overall virtualization platform architecture in cloud environments and design best of class solutions that fit the SaaS offering & legacy application modernization
• Continuously improve CI/CD pipeline, tools, processes and procedures and systems relating to Developer Productivity
• Collaborate continuously with the product development teams to implement CI/CD pipeline.
• Contribute to the subject matter on Developer Productivity, DevOps, Infrastructure Automation best practices.
Mandatory Skills:
• 1+ years of commercial server-side software development experience & 3+ years of commercial DevOps experience.
• Strong scripting skills (Java or Python) is a must.
• Experience with automation tools such as Ansible, Chef, Puppet etc.
• Hands-on experience with CI/CD tools such as GitLab, Jenkins, Nexus, Artifactory, Maven, Gradle
• Hands-on working experience in developing or deploying microservices is a must.
• Hands-on working experience of at least of the popular cloud infrastructure such as AWS / Azure / GCP / Red Hat OpenStack is a must.
• Knowledge about microservices hosted in leading cloud environments
• Experience with containerizing applications (Docker preferred) is a must
• Hands-on working experience of automating deployment, scaling, and management of containerized applications (Kubernetes) is a must.
• Strong problem-solving, analytical skills and good understanding of the best practices for building, testing, deploying and monitoring software
Mandatory Skills:
• Experience working with Secret management services such as HashiCorp Vault is desirable.
• Experience working with Identity and access management services such as Okta, Cognito is desirable.
• Experience with monitoring systems such as Prometheus, Grafana is desirable.
Educational Qualifications and Experience:
• B.E/B.Tech/MCA/M.Tech (Computer science/Information science/Information Technology is a Plus)
• 4 to 6 years of hands-on experience in server-side application development & DevOps
JOB Description :
Responsibilities :
- Administer compensation and benefit plans
- Assist in talent acquisition and recruitment processes
- Conduct employee onboarding and help organize training & development initiatives
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Promote HR programs to create an efficient and conflict-free workplace
- Assist in development and implementation of human resource policies
- Undertake tasks around performance management
- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
- Organize quarterly and annual employee performance reviews
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
- Ensure compliance with labor regulations
- Handle Attrition Analysis and Retention Strategies
- Handle Skip level meetings
Requirements and skills :
- Proven experience as an HR Generalist
- Understanding of general human resources policies and procedures
- Good knowledge of employment/labor laws
- Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus
- Excellent communication and people skills
- Aptitude in problem-solving
- Desire to work as a team with a results driven approach
Requirement:
- 5+ years of experience in Quality Assurance
- Knowledge of Casino Gaming Domain
- Experience in Kiosk Application testing
- Experience in Assets Testing
- Configuration of Screens, Promotions and Drawings
- Experience in Azure DevOps bug tracking tool
- Experience of regression testing, integration testing.
- Debugging skills
- Good communication skills and ability to interact with clients.
- Good problem solving skills.
- Bug raising and retesting.
What Arcana (previously Newfang) Does:
Arcana is The Storage Layer for Ethereum with a Privacy Stack for developers to build secure and privacy preserving apps. Users care about privacy now more than ever before and it is becoming a first-class citizen in the modern development stack. Arcana makes it easier for apps to be privacy-focused out of the box.
With Arcana’s privacy stack, developers give control of data back to their users. They can easily integrate our SDK with their apps and use our modular feature blocks for Authentication, Identity Management, Encryption, Access Control, and Decentralized Storage. All of which are secured by and verifiable on the blockchain.
Visit http://www.arcana.network/">www.arcana.network to learn more about us, our backers, and our offerings
Role:
As the first QA hire at arcana, you will be responsible for setting up testing frameworks and leading QA for all our products and releases
Responsibilities:
- Design and develop a QA framework. Automate parts of the framework wherever feasible.
- Develop and implement test cases, scripts, plans, and procedures (manual and automated)
- Track key QA metrics for product and maintain a process for logging bugs/issues and debugging them.
- Handle QA validations of UI, backend APIs, databases, SDK, and Performance.
Skill Set Required:
- A degree in Computer Science or equivalent
- 2+ years experience in a testing role at a platform/infrastructure software company
- Demonstrable Experience in using UI automation frameworks like Selenium, Appium, etc. and automated API testing using tools like Postman or similar.
- Experience in Web testing, API testing, Mobile testing, and performance, security and usability testing
- Familiarity with test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
Bonus:
- Familiarity with blockchain technology and distributed system design
- Experience with Solidity smart contract testing
- Prior software engineering experience
- Handled QA for open source projects
AngularJS (1.x)Angular (2+)React.js
NodeJS (Node.js)JavascriptGoodera is an employee volunteering, CSR, and ESG management company that enables corporations, foundations, governments, non-profits, and employees across 90+ countries. Goodera empowers companies to provide engaging and impactful virtu l volunteering experiences to their employees globally and achieve
volunteering goals.
Through curated volunteering opportunities, end-to-end program management, and impact measurement, Goodera offers a seamless volunteering experience. Goodera enables non-profits to create a sustainable impact by raising money, increasing visibility, and building long-term volunteers for causes they support. Goodera is coheadquartered in San Mateo, CA, and Bangalore, India. For more details, please visit http://www.goodera.com." target="_blank">www.goodera.com.
Responsibilities:
• Develop a deep understanding of the start-up ecosystem.
• Build customer facing technology product for global customers.
• Own the Product's frontend and backend development, building reusable, testable, and scalable code.
• Research, evaluate, analyze and implement technical requirements.
• Collaborate with product management teams to define and implement innovative solutions for the
product direction, visuals and experience.
• Mentor Junior members of the team
Requirement:
• 3+ years of experience building scalable products, distributed applications product/services.
• Min 1+ years of experience working on Node.js and its frameworks.
• Min 1+ years of experience working on any JavaScript based frontend frameworks.
• Knowledge of database services and related tools with the expertise to create efficient schemas.
• Understanding of developing responsive UI with experience in working on CSS/any CSSs based framework.
• Excellent coding and problem-solving skills and ability to produce high quality, bug free and testable
production grade code.
• Ability to own end-to-end deliveries, right from requirements till release.
• Experience working in an Agile/Scrum development process.
• Ability to mentor junior members of the team.
• Ability to review code and continuously push for higher standards of development.
What we have to Offer:
• Experience building a transformative product.
• Work with a performance-oriented team driven by ownership, open to experiments and passionate about
creating impact through tech.
• Learn to design system for high accuracy, efficiency and scalability.
• End-to-end ownerships of your task
HTML/CSS
PHP1- Must have experience in all kind of customization work in Magento
2- Must have experience in Magento 1 & Magento 2
3- Must have experience in PHP
4- Must have magento theme customization experience
5- Must have maganto extension integration experience
6- Must completed at least 10 project(around) in magento
7- Must work independently or with minimal supervision
Follow CutshortSubodh Popalwar
Software Engineer, Memorres