Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
Similar jobs
Grow Your Staff is looking for a Technical Business Analyst for an InsurTech firm in the US. The position is a full-time remote opportunity.
The role will have excellent growth opportunities. You will work directly with the team based in the US.
Experience required: 2-5 years
CTC: INR 7- 12 LPA
Location: Remote
Type of Employment- Full-time
Time- 5:30pm-2:30am (Monday-Friday)
Responsibilities
- Performing requirements analysis.
- Evaluating business requirements, uncovering areas for improvement, and developing and implementing solutions.
- Documenting business processes, developing optimization strategies, and procedures.
- Staying up to date on the latest process and IT advancements to build and enhance digital applications
- Conducting meetings and presentations to share ideas and findings.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Prioritising initiatives based on business needs and requirements.
Qualifications
- A bachelor’s degree in business or a related field.
- Experience with Software Development Life Cycle (SDLC) & Agile Development
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Competency in applications including Word, Excel, Visio/CorelDraw/Adobe
- Fundamental analytical and conceptual thinking skills.
- UX Design Skills (preferable)
- Experience creating detailed reports and giving presentations.
- Excellent planning, organisational, and time management skills.
PLOT NO 1253, ROAD NO 63, JUBILEE HILLS, Hyderabad, Telangana, 500033
Title: Business Development Associate - Sales
Company: PlanetSpark
Location: Gurgaon, India
Job Type: Full-time, in-office (Work from Office)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (Optional)
Salary Range: Up to 4 Lakhs CTC
About the Company:
PlanetSpark is a leading Ed Tech startup that offers online and offline learning opportunities for children. Our mission is to create an engaging learning environment for kids, and we're always looking for talented individuals who share our vision.
Job Description:
We are looking for a Sales Representative to join our team and help us expand our customer base. As a Business Development Associate, you will be responsible for guiding customers in choosing the right course and closing sales within the sales cycle. You will work in a dynamic startup environment and contribute to our rapid growth.
Responsibilities:
Assist customers in choosing the right course for their needs
Initiate phone conversations with parents who complete the demo classes for their kids.
Follow up with prospects and close sales within the sales cycle
Communicate effectively through channels like email and calls
Maintain accurate record-keeping of call information in electronic and digital format
Achieve monthly targets while completing all input metrics targets
Requirements:
Excellent communication skills
Passion for sales and business development
Graduation degree
Freshers are welcome to apply
5 days a week
Willingness to work in a startup environment with intensive learning opportunities
We offer a training period of INR 21428 + incentives. If you're looking for a challenging and rewarding career with a rapidly growing startup, we encourage you to apply.
Hello,
Greetings for the day !!!
Tridat Technologies is hiring “Senior PostgreSql Developer" for one of the tech based organization specialized in banking domain @ Navi Mumbai !!!
JOB QUALIFICATIONS & PROFESSIONAL SKILLS:
• Bachelor's degree
What You Will Do:
- Ensure top quality for our PostgreSQL offerings
- Take an active role in the development lifecycle and enforce appropriate quality gates at the required stages.
- Analyze and continuously improve the test automation frameworks and infrastructure
- Monitor the coverage and efficacy of the automated test suites and take proactive actions to ensure satisfactory results
- Research and recommend new tools, strategies, or processes to improve testing and delivery capabilities.
- Prepare test plans for upcoming releases and ensure appropriate visibility for delivery status and test results.
Your Experience:
- Knowledge and experience working with SQL Databases
- Working with multiple automation tools and frameworks
- Solid debugging skills (analyze logs, spot patterns, etc.)
- Hands-on experience with Ansible, Jenkins, Python, and Github
- Familiarity with the Linux ecosystem
What Will Make You Stand Out:
- Exposure to database-related technologies
- Experience with compiling/building/packaging
- Worked with container or virtualization environments
- Experience working with PostgreSQL
- Working experience in the opensource world or contributions to open-source projects
- Experience with Molecule
- Great attitude and capability to easily communicate and work well with people from distributed teams.
EXPERIENCE: 7+ years
Key role interactions
• Will be expected to work from office
Location: Rabale, Navi Mumbai
Working Days: Monday to Friday
Employment Mode: Contract to hire (Full time opportunity)
Joining Period: Immediate to max 15 days
Thank You & Regards,
Shraddha Kamble
HR Recruiter
Introducing Ineffable Communications, a visionary and avant-garde agency that transcends the ordinary, specializing in the art of amplifying emerging technologies, ideas, and lifestyles. With an unwavering commitment to crafting extraordinary futures, we orchestrate bespoke, captivating journeys for our esteemed clients through the realms of Branding, Creative Brilliance, Advertising Ingenuity, and Cutting-edge Marketing Strategies. Embracing the essence of innovation, we seamlessly blend our profound expertise with boundless creativity to unlock the untapped potential of brands.
Location: Ahmedabad, Gujarat
Responsibilities:
- Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
- Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
- Manage multiple design projects simultaneously and deliver work on time
- Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
- Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
- Participate in brainstorming sessions to contribute to the creative direction of the company
Requirements:
- Bachelor's degree in Graphic Design, Visual Communication, or a related field
- 0-2 years of experience in graphic design with a strong portfolio showcasing design skills
- Proficiency in Adobe Creative Suite and other design software
- Strong understanding of branding and design strategy
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and deliver high-quality work on time
- Strong attention to detail and the ability to provide and receive constructive feedback
Who You Are
- Creative thinker and strong problem solver with meticulous attention to detail
- Highly organized, creative, motivated, and passionate about achieving results
- Able to balance multiple tasks and projects effectively and quickly adapt to new situations and technologies
- Able to work both independently and as part of a team
- Systematic problem-solver, coupled with a strong sense of ownership and drive
What you need
- 3-7 years of experience as a Site Reliability Engineer or a mix of a software engineer and DevOps.
- Strong hands-on knowledge of Linux fundamentals, System administration scripting, performance tuning/scalability, troubleshooting.
- Write great quality code using SOLID principles including unit and integration tests.
- Hands-on development experience in an object-orientated programming language like Python.
- Hands-on experience developing task automations
- Experience using tools to create and manage CI (continuous integration) and CD (continuous delivery) pipelines.
- Familiarity with software development tools: source code management (SCM systems), code review systems, issue tracking tools, build tools, test frameworks, code quality tools.
- Experience implementing open-source observability and alerting tools, like Prometheus, Grafana, Cortex, Thanos, Alertmanager etc
- Have decent knowledge on networking (VPC, VNet, DNS etc) and of the TCP/IP stack, internet routing and load balancing.
- Worked with log and configuration management tool
- Prior experience of working with AWS, Azure, GCP is a plus
- Prior experience of working with Kubernetes, Docker and containers is plus
- Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, Engineers, Product Managers, etc.
- Documenting your work should be in your DNA
What you get
- A chance to develop and build something (probably from scratch) which you can be proud of
- Build and Implement modern systems observability solutions including monitoring, alerting, metrics, logging, and APM & distributed tracing.
- Scale systems sustainably through automation and evolve systems by pushing for changes that improve reliability and velocity.
- Maintain business continuity by identifying and driving opportunities to make systems highly resilient and human-free.
- Closely work with the software engineering team to ensure accurate monitoring and metrics are being built into applications before going to production.
- Develop and maintain software modules for use and re-use in cloud and on-premise systems automation.
- Identify process gaps and implement process improvements to increase operational reliability
- Drive standardization efforts across the services, infrastructure, systems, and practices
- Develop Systems & Tools to help with Development team to uphold the Reliability principles
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Designing and building advanced applications for the Android platform
- Collaborating with cross-functional teams to define, design and ship new features
- Unit-testing code for robustness, including edge cases, usability, and general reliability
- Working on bug fixing and improving application performance
- Continuously discovering, evaluating and implementing new technologies to maximize development efficiency
What you need to have:
- 3 to 6 years Android app development experience
- Hands on experience in developing high performance mobile applications
- Strong knowledge of Java,Kotlin,Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as touch
- Familiarity with cloud message APIs and push notifications
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometer
- Must have experience in BLE and BT
- Good understanding of unit, system and end to end testing and automation of mobile applications/ Android applications
- Familiarity with the MVC and MVVM design patterns
- Knowledge of the open-source ecosystem and the libraries available for common tasks
- Experience building, testing and distributing native apps that consume RESTful services
- Hands-on coding, systems analysis, design and delivery of projects assigned
- At least three native applications deployed in the play-store
- Proficiency in code versioning tools such as GIT
Full Stack Developers (PHP with YII framework) Location Ameerpet Hyderabad
Write high quality, structured application/interface code and documentation in YII framework
Design, develop, and maintain PHP based internal and external applications.
Work side by side with the end user/internal customer to develop, debug, and test application software for accuracy, integrity, interoperability and completeness to achieve desired results.
Requirement:
Hands on experience with PHP , Jquery, Ajax , Front End Frameworks (Bootstrap & Materialize)
Minimum 6 years of experience.
Salary offered: -
10,00,000 to 14,00,000 per annum