Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Docker
Kubernetes
Amazon Web Services (AWS)Please Apply - https://zrec.in/FQVXt?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Associate DevOps Engineer
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 6 Months - 24 Months
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for an Associate DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As an Associate DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The Associate DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 1-2 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
Java
Spring Boot
Ruby on Rails (ROR)
Ruby
HTML/CSS
JavascriptRuby On Rails Developer
Job Description:
· Relevant experience in Rails Web Applications should at least have 2+ Years of Experience
· Good experience with front-end technologies such as HTML, CSS, JavaScript
· Strong experience with Ruby on Rails Frameworks, ActiveRecord, GEMs, CRON jobs, and schedulers
· Develop enhancements on ruby-based web applications
· Experience in working with GitHub integrations and Docker setups.
· Experience in maintaining and troubleshooting existing applications
· Develop and manage APIs, third-party API integrations
· Good knowledge of SQL Server
HTML/CSS
React.js
AngularJS (1.x)Our client is a digital ledger app that has successfully done away with the burden of maintaining traditional register books or ‘Bahi/ Udhar Khata’ by small merchants. This free and user-friendly app (4.7 star play store rating) not only helps business owners easily record payments and receivables but also sends timely reminders and helps collect and settle balance amounts on a simple click through WhatsApp and SMS. It is completely safe, secure and reliable. Available in more than 10 Indian languages, currently it has over 5 million active monthly users which include over 100 types of businesses like kirana stores, mobile recharge shops, tea shops, medical stores, amongst others.
Founded in 2017 by three friends who are IIT Kanpur alumni, this one of a kind venture has raised funds from premier investors. This paperless application has digitally empowered millions of users across India and made their lives super easy.
As a Senior Software Engineer, you will be responsible for complete ownership of a feature.
What you will do:
- Working closely with the product and design team to build, test and deploy feature specification
- Building reusable, scalable and efficient front-end systems
- Suggesting and implementing better ways to improve existing systems and keeping everything bug free
- Keeping updated with the latest web technologies coming up in the market and suggesting ways to implement it in our system
What you need to have:
- 2 to 6 years of strong hands-on experience building applications on the web platform with JavaScript, HTML, and CSS
- Experience in building responsive web apps using JavaScript
- Strong understanding of the latest JavaScript ES6+ concepts such as Promises, OOPs, Scoping, etc
- Strong hands-on experience in building SPAs using React JS and its companion libraries
- Experience with build tools such as Webpack, Grunt, Gulp etc
- Knowledge of state management libraries such as Redux, Flux, Context API, etc
- Strong debugging skills using browsers dev tools and familiarity with cross-browser support
- Familiarity with API dev tools such as Postman
- Knowledge of RESTful APIs
- Showcase your interest in front-end either by your side projects in your GitHub or an interesting story to tell
- Knowledge of the latest web technologies such as Service workers/PWAs will be a huge plus
- Knowledge of Server-side rendering using React
- Knowledge of CSS pre-processors
- Knowledge of testing framework like Jest, Mocha, etc
Job Description:
Job Title: AR Executive
Responsibilities
• Possess a gooderstanding of Revenue Cycle Management (US Medical Billing) for Providers.
• Managing denials and rejection
• Verifying eligibility and benefits.
• Possess good knowledge of HIPPA, CPT codes, ICD9/10, Appeals, denial management.
• Follow up with Insurance companies in the US for denied/unpaid claims.
• Review the Claim status & update
• Communicate effectively, via phone and email
• Evaluation of clinical documentation.
As a Client Partner for account receivables, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.
Skills and Responsibilities
• Excellent in English Communication (verbal and written).
Eligibility of Candidates
• Immediate joining
• Excellent in English Communication (verbal and written).
• Comfortable working in the night shift.
• Experienced candidates are welcome.
Benefits
• Friendly environment.
• Fixed shift.
• 5 days working
React.jsJavascriptHTML/CSS
jQuery● Design, build and maintain efficient, understandable, reusable, testable, and simple code
with a focus on stability, performance, and scalability.
● Building end-to-end product features from writing backend business logic, API services,
building administration dashboards, and implementing front-end pages/components.
● Being part of cross-team technical initiatives, bringing in new tools and technologies to
improve and optimize the existing platform and code.
● Be a mentor when you have the expertise / Be a student when someone else does.
Preferred Skills:
● Proven work experience as a Front-end developer with React.js.
● In-depth knowledge of JavaScript, CSS, HTML, jQuery, and front-end languages
● Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, Flux, etc.
● Familiarity with browser testing and debugging
● Understanding of layout aesthetics
● In-depth understanding of the entire web development process (design, development, and deployment)
● Knowledge of backend frameworks such as Ruby on Rails, Django. Experience with Ruby on Rails is a plus.
● Knowledge in Linux environment and basic Linux commands.
● Good understanding of SQL Databases and NoSQL datastores; with previous experience with MySQL and ElasticSearch being a bonus
● Great communication, particularly in explaining your coding processes, suggestions for best practices, and identifying ways to improve the team's coding quality.
● A high-performance mindset to deliver good quality code and also an understanding of the product with keen attention to detail.
NodeJS (Node.js)React.jsJavascript
MongoDB
ExpressBasic Qualifications
- We are looking for Engineers with 2 - 6 years of experience preferably working on ReactJS, Node JS and MERN architecture.
- 2+ years of experience with Java Script, as well as experience on Mongo DB or any other RDS is a must
- AWS experience will a big plus (EC2, RDS, SQS, s3, Route 53)
- Have designed and implemented RESTful APIs.
- Should be able to work with UI/UX developer to transform wireframes into HTML, css, and javascript screens. Should be able to integrate screens to business logic and architect database schema to ensure complete design.
- Exposure to web analytic tools such as Google Analytics, and Google Tag Manager would be perfect.
In addition, ideal candidate should have
- Good problem solving skills
- Must have good work ethic
- Excellent communication skills
- Works independently
- Detail oriented
*Note: We are looking for immediate joiners
- Writing financial documents, news items, articles, research Reports.
- Keeping updated on various financial regulatory and global activities.
- Keeping watch on various global stock markets especially US Market.
- Writing various financial documents for clients majorly Fintech Companies, agencies.
- Developing content for print, online, and presentation materials.
What you need to have:
- Minimum of 1 year experience in Financial report writing
- Exposure to US financial/Security market
- Candidates from financial background or experience in financial content writing - articles, blogs and from financial news candidates/financial writing companies.
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
JavascriptHTML/CSSAngularJS (1.x)
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Full Stack Developer - Averlon