
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)

Similar jobs
Join us to reimagine how businesses integrate data and automate processes – with AI at the core.
About FloData
FloData is re-imagining the iPaaS and Business Process Automation (BPA) space for a new era - one where business teams, not just IT, can integrate data, run automations, and solve ops bottlenecks using intuitive, AI-driven interfaces. We're a small, hands-on team with a deep technical foundation and strong industry connects. Backed by real-world learnings from our earlier platform version, we're now going all-in on building a generative AI-first experience.
The Opportunity
We're looking for a Full-Stack Tech Lead who can drive the development of our new platform while mentoring a small but capable team. You'll own technical delivery across the stack (Next.js, Nest.js, Spring Boot, LangGraph on AWS), influence architecture decisions, and work closely with leadership on bringing our product vision to life.
If you're excited about building AI-native experiences, love working across the stack, and thrive in a fast-paced startup environment, this is your chance to shape a category-defining product.
What You'll Do
- Spend 70% of your time designing, building, and reviewing software across frontend, backend, and AI layers
- Guide a small engineering team (30% of your time) and lead from the front
- Translate product and business needs into system designs and execution plans
- Own the delivery of features and infrastructure that can scale to enterprise-grade workloads
- Unblock the team, champion engineering best practices, and build a culture of quality
- Contribute to architectural decisions and introduce new technologies as needed (e. g., queuing, observability, etc. )
- Be a mentor, collaborator, and the go-to person for complex technical decisions
- Advocate and implement AI-first principles in every layer of the product
You Might Be a Fit If You Have
- 6-8 years of experience building and scaling full-stack applications
- Proven track record in early-stage B2B SaaS or platform engineering teams
- Strong command over modern web stacks - ideally Next.js, Nest.js, and Spring Boot
- Comfort working with AWS and hybrid/on-premise infra setups
- Experience or deep interest in building AI-powered user experiences (LangGraph, LLMs, etc.)
- A strong sense of ownership, product thinking, and attention to detail
- Startup mindset: resourceful, fast-moving, and outcome-focused
- Experience with enterprise IT SAAS software (Salesforce, Oracle ERP, Netsuite, etc) is a plus
Why Join Us
- Build a generational product at the intersection of AI, automation, and data
- Work closely with founders and leadership with no layers of bureaucracy
- Have end-to-end ownership of what you ship
- Help shape the culture and tech foundations of a new, ambitious company
- Onsite in Hyderabad, with flexibility when needed
Sounds like you?
We'd love to talk. Apply now or reach out directly to explore this opportunity.
Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered.
Oracle BRM Developer
Exp Level : 5+ years
Client : Product based in Financial
Interview Mode : 2 rounds Virtual
Work Location : Hyderabad & Bangalore (Hybrid - 3 days work from office)
Full time and permanent with TechStars Group' deployed to Client
.
Skill Set :
- Oracle BRM Development
- Preferably from Telcom domain
- Having strong hands-on exp in BRM
- BRM Development and Design experience
- Advantage - Excellent design skills and programming skills in C, Shell Scripting
- Excellent Oracle Database knowledge with BRM data layer
- Design and develop applications : Create applications to meet business requirements and collaborate with cross-functional teams
- Develop documentation : Create technical documentation, such as design specifications, test plans, and user manuals
- Troubleshoot issues : Resolve technical issues to minimize impact on business operations
- Stay up to date : Keep up with the latest advancements in Oracle BRM and related technologies
- Analyze client needs : Analyze client needs and work with internal and external clients
- Develop business process models : Develop business process models and documentation using tools like MS Visio, Excel, and Word
- Install and configure Oracle databases : Install, configure, and tune Oracle databases
- Plan and manage deliveries : Plan and manage deliveries in the billing domain, ensuring high-quality products and user experience
- Create technical designs : Create or translate business requirements into technical designs
- Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered.
Job Title: Talent Acquisition Associate
Location: Worli, Mumbai (Hybrid Working)
Experience: 1-2 years
About Qrata
We match top talent with highly competitive career opportunities with leading startups in India
and globally and address hiring challenges, recruitment brand marketing, and innovative and
collaborative strategic consulting.
Position Overview:
As a Talent Acquisition Associate at Qrata, you will be an essential part of our human resources team, responsible for sourcing, attracting, and hiring talented professionals. You will work closely with hiring managers to understand their staffing needs and ensure we bring in the best talent to support our company's growth. This position offers the opportunity for hybrid working, combining both remote and in-office collaboration, with our office located in Worli, Mumbai.
Key Responsibilities:
- Collaborate with hiring managers to understand job requirements and create detailed job descriptions.
- Develop and implement effective talent acquisition strategies to attract high-quality candidates.
- Source candidates through various channels, including job boards, social media, and professional networks.
- Screen and evaluate resumes and applications to identify potential candidates.
- Conduct initial interviews to assess candidates qualifications and cultural fit.
- Coordinate and schedule interviews with hiring managers.
- Manage the recruitment process from start to finish, ensuring a smooth and positive candidate experience.
- Extend job offers and negotiate terms with candidates.
- Build and maintain a talent pipeline for future staffing needs.
- Assist with other HR-related tasks and projects as needed.
Qualifications:
- 1-2 years of experience in talent acquisition or recruitment.
- Knowledge of recruitment best practices and sourcing techniques.
- Strong communication and interpersonal skills.
- Proficiency with applicant tracking systems and HR software.
- Ability to work both independently and collaboratively in a team.
- Excellent organizational and time management skills.
- Familiarity with employment laws and regulations.
-
Your core goal is to manage partnerships with influencer agencies and influencers themselves and deliver exceptional influencer marketing campaigns that are creative, strategic, and that deliver the best ROI.
-
● You will be working on onboarding influencers agencies on an ongoing basis to strategize and plan potentially high-performing influencer programs and campaigns.
-
● You will help with managing exclusive influencer talent and come up with ways we can provide more value to our exclusive talent.
-
● You will be required to onboard, manage and engage mega, macro, micro & nano influencers, whether on a one-one basis, in communities, or via strategic/agency partnerships.
-
● You will have to negotiate and work out win-win deals.
-
● You will be the face of the company to talent, and we want each talent you
work with to have an amazing experience. You will need to know when to
be friendly, and when to be professional, and how to strike that balance.
-
● Exchanging ideas/data/feedback with design and tech in order make our
products more talent-centric & just more awesome.
What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on world-class software products using the latest cutting edge technologies and platforms.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 4+ years.
● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...
● Server-side development experience mainly in JAVA.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
● Experience in working with cross-border, distributed teams is a must.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with large-scale enterprise systems
Urgent requirement for a well-experienced content writer. A Content Writer, or Content Creator, is responsible for creating high-quality, informational content to promote our brand, products, or services. Their duties include researching and writing content for various platforms, optimizing content for search engines, and collaborating with other teams like designers and developers to ensure that the content aligns with the company’s brand message.
- Researching and writing high-quality content like product descriptions, blog posts, articles, social media posts, website content, and other marketing materials, etc.
- Optimizing content for search engines using keywords, meta tags, and other SEO techniques
- Collaborating with other teams like designers and developers to align content with the company’s brand
- Measuring the content’s success by tracking KPIs like website traffic and conversions
- Creating and executing a content calendar
- Reviewing, editing, and proofreading content
- Stay up-to-date with industry trends and adapt content strategies accordingly.
Salary: 15K to 25K
Experience: 2-3 Years
Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034
Regards
99webmart
Title: Senior Business Analyst
Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune
Experience: 9+ years
Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.
Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits
Essential Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Understand the business requirements and documenting and translating into features / user stories.
- Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
- Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
- Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
- Develop a team culture where everyone thinks from end user perspective.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A bachelor’s degree in business or related field or an MBA.
- A minimum of 5 years of experience in business analysis or a related field.
- Should be from development background.
- should be a business solution expertise.
- Exceptional analytical and conceptual thinking skills.
- Insurance Domain experience is must.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
We're looking for hard-working digital marketers to help us grow faster. As a Digital Marketer at CloudQA, you will:
- Implement marketing strategies to scale lead generation
- Update and optimize the website regularly for conversion
- Work in collaboration with freelance content writers to blog high-quality content
- Help the team with sales collaterals
- Engage potential customers via our social media accounts
- A strong communicator
- Data-driven decision maker
- Meticulous when it comes to details
- Customer obsessed
- Team player
• Key Skillset: -
• Advanced SQL Skills and good Communication Skills are mandatory.
• Develop and execute detailed Data warehouse related functional, integration and regression test cases, and documentation
• Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled.
• Develop and Design Datawarehouse testcases, scenarios, and scripts to ensure quality Data warehouse /BI applications.
• Report the status of test planning, defects and execution activities, including regular status updates to the project team.
• Hands on Experience on any SQL Too
- Must be fluent in writing high-quality and error-free content in English.
- Should have excellent grammar skills and vocabulary.
- Willingness to learn and adapt quickly.
- Notable research and time management skills.

