Filo

 Who are we looking for? 

1. Someone who is annoyed by the build time it takes for an application to build and has actually done something to optimise it 

2. Has good experience in building Android applications 

3. Experience with the flutter ecosystem is a great plus. 

4. Who likes to think in terms of software and data architecture before opening Android studio. 

5. Comfortable with managing development and deployment of applications. 

6. Open and more importantly excited about learning the new technologies. 

Roles and responsibilities 

1. Participate and contribute in design and development of the core components of the Filo service. 

2. Ensure high quality of software development w.r.t to project architecture, code quality, testing and deployment. 

3. Implement testing frameworks and disciplines as part of every feature development. 

4. Own performance of app in production and implement/push for implementation of systems to monitor, debug and fix an issue in production in lowest TATpossible.
 Advocate good engineering has the highest priority with the only exception of value delivered to the end user.

Benefits

1. MacBook Pro goes without saying 

Join In 

We are a team of educators and engineers who believe there is a lot that can be done when it comes to how people learn things. We believe while a good book is a must, so is a good experience and a good teacher but are unfortunately not well explored. 

Join us on this exploration! 

Salary as Per Market Standards

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

1.Take daily doubt sessions for their respective subjects (Phys/Chem/Maths) 

2.Problem solving and solution preparation
3.Content Creation (DPP's, test series etc) and supervision.