
Customer Care- Inbound Process
at Altruist Technologies Private Limited
Status: Open
Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
No of Openings: 30
Salary: ₹15000 - ₹18000 INR
Language: English, Hindi
Skills: Excel, Computer
Experience: 0 - 5 years
Qualification: 12th
Age: 18 - 30 years
Description
Visit
We are hiring a customer service representative to manage customer queries and complaints.
Responsibilities
- Require one year relevant experience in inbound process
- Excellent communication in English and Hindi
- A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
- Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
- Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
- To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
- It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
- Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller
Qualifications-
- 12th or Graduate
- Language- Hindi & English
- Age 18-30
For Inbound-
- Good communication skills
- Rotational shift and week off
- Salary - for fresher - 15k In hand
- Experience - 16.5k in hand

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- Develop and implement effective recruitment strategies to meet staffing needs.
- Source candidates through job boards, social media, and networking.
- Conduct interviews and assess candidates' qualifications.
- Coordinate with hiring managers to understand position requirements.
- Maintain a positive candidate experience throughout the hiring process.
- Assist in the development of employer branding initiatives.
Qualifications:
- Proven experience in talent acquisition or recruitment.
- Strong communication and interpersonal skills.
- Ability to manage multiple recruitment projects simultaneously.
- Familiarity with applicant tracking systems (ATS) and recruiting tools.
Essential Duties and Responsibilities:
Job Description:
- It’s a Client facing role with a proven experience into security or backup solution sales.
- Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
- Identify and close deals into SMB/Enterprise segment.
- Manage a healthy relationship with the OEMs.
- Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
- Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.
Skill Requirements:
Good communication skills.
Mandatory Requirement
At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai
Education and/or Work Experience Requirements:
- At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given.
Job Requirements:
Minimum Experience: 2 years
Working Days: 6 days Monday to Saturday (3rd Saturday off)
Salary: As per market standards plus incentives
Plus mobile
Java 8 or later |
Primary |
Spring Framework |
Primary |
Rest API |
Primary |
Good knowledge in any Database (MySql, Oracle, or NoSQL) is mandatory. |
Primary |
Maven/Gradle/sbt |
Primary |
MQ/Kafka/RabbitMQ |
Primary |
Junit |
Primary |
Postman/Swagger/Jmeter |
Primary |
Enthusiastic to learn, |
Primary |
Good Programming, Coding, Basic DS/Algo Skill |
Primary |
Good Analytical Skill |
Primary |
Spring Boot |
Secondary |
Microservice |
Secondary |
No-SQL [Mongo, Cassandra] Preference on Cassandra |
Secondary |
Knowledge on Caching Framework like: Redis Or Apache Ignite. Preference on Apache Ignite |
Secondary |
Apache Kafka |
Secondary |
Azure DevOps/JIRA |
Secondary |
CICD Basic Knowledge |
Secondary |
Docker , Kubernates |
Secondary |
Scrum and Agile Methodology |
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Job description
Job Overview:
We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team at All Time Design. The primary responsibility of this role is to ensure that all design outputs meet the specified requirements and standards. The ideal candidate will have a keen eye for detail, a strong understanding of design principles, and the ability to identify discrepancies between the design requirements and the final product.
Key Responsibilities:
- Review completed designs to ensure they adhere to the specified requirements and guidelines.
- Conduct thorough quality checks to verify that designs meet the required standards before final approval.
- Provide feedback to designers on any revisions needed to align with the project specifications.
- Collaborate with the design team to understand project requirements and ensure a smooth review process.
- Maintain accurate records of quality checks and provide regular reports on the status of design approvals.
- Work closely with project managers to ensure timelines are met without compromising on quality.
- Suggest improvements to the quality assurance process to enhance efficiency and accuracy.
Qualifications:
- Proven experience in quality assurance, design review, or a related field.
- Strong understanding of design principles and the ability to interpret design requirements.
- Exceptional attention to detail with the ability to identify even minor discrepancies.
- Excellent communication skills to provide clear and constructive feedback.
- Proficiency in using design tools and software for reviewing and analyzing designs.
- Ability to work independently and manage multiple projects simultaneously.
- A proactive approach to problem-solving and continuous improvement.
Why Join Us:
At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our designs not only meet but also surpass the standards set by our clients.
Job Type: Full-time
Pay: ₹10,000.00 - ₹60,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Experience:
- Quality assurance in graphic design: 3 years (Required)
Work Location: In person
- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the assured job opportunity programs.
- Answering potential customer questions, and taking up follow-up and negotiation calls to provide necessary clarifications to close the deal.
- Create new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Counseling prospects via call, email or video call.
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports.
- Responsible for student admission and achieve their targets, close sales and achieve quarterly quotas.
- Bring market & consumer insights to influence product & offering.
Desired Candidate Profile :-
- 1-3 years of experience in Inside sales/tele sales experience in a B2C environment (education industry preferred).
- Exposure to technology skills or willing to learn & understand them.
- Consistent track record of achieving revenue targets (Monthly / Quarterly).
- Telesales experience from EdTech or BFSI with experience working in a target driven environment.
- Excellent written & spoken English and pitching skills.
- Hunger to learn & grow everyday
Skills Required :-
Excellent communication skills
Problem-solving skills
Hunger and hustle
Growth mindset
High learnability
Required Experience and Qualifications :-
Any graduate in any specialization
Performance-based incentives
Food allowance
Paid time off
Schedule:
Day shift
What you'll do
You will work collaboratively in small teams and iteratively through design and development to deliver fully functioning web-based and mobile applications. In this role, you will employ agile methodologies to quickly provide our consultants with the solutions they need. You will help combine the latest open source technologies together with traditional Enterprise software products. You will be a core member of the team with responsibilities that range from driving the architecture design and technology decisions for shaping the next generation products for various internal teams to ensure that we stay on the leading edge of technology. You will also be responsible for leading multiple development teams while delivering the best in class enterprise-grade software solutions across a breadth of different platforms and technologies.
Backend
About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below
US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 6 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
- To prospect new clients by fixing appointments, presenting company credentials, taking briefs, developing proposals.
- Researching markets to identify opportunities for events.
- Conceptualization of new ideas/themes on client requirement
- Designing Project Presentation for client pitching (in coordination with CS Manager)
- Developing Project Quotations in sync with the Production manager
- Coordination with the creative team for creative development for proposed or ongoing projects. Further achieving client approvals on it.
Greetings from Awign
Job Description
Immediate opening for Tele sales.
Requirements…
- Candidate should have good communication skills. (English & Any regional Language).
- Must be graduate and above.
- Laptop is mandatory.
- Need to have a good internet connection.
- Candidate should relocate to Bangalore post covid (April or May).
- The candidate should be willing to work in flexible hours.
- Should be active in grasping and understanding things.
- Should be polite and patient in dealing with the staff of the clinic.
- Basic convincing qns will be asked over multiple scenarios selling some or the other products.
Salary: 3LPA + variable
Looking for someone who can join immediately.
Interested candidate please share the resume to below mentioned mail ID.

