Customer Care- Inbound Process

Senior Systems Administrator JD – VPN

As a Senior Systems Administrator, you will be working to enhance and support the VPN, DNS and proxy infrastructure of a highly distributed network of systems that serve as the backbone of global VPN platforms. Your primary role will be to improve performance, create new solutions for scalability and enhance existing processes.

Professional Experience

• Senior-level Linux system administration in high-traffic, fault-tolerant environments (typically 5-7 years).
• Recent team lead or mentoring responsibility.

Technical Expertise

• Deep Linux knowledge (CentOS/RHEL or similar), strong command-line proficiency.
• Virtualization: KVM / QEMU.
• Containers & orchestration: Docker; Swarm/Kubernetes (EKS, ECS).
• Scripting & automation: Bash and Python.
• Experience with several of the following: Salt / Salt Stack, Ansible, Puppet, Terraform, Vault.
• CI/CD: GitLab pipelines and related tooling.
• Hands-on with tools such as: Prometheus, Grafana, Nagios, Elasticsearch, Logstash, Kibana (ELK).
• Datacenter infrastructure and performance tuning for optimal system health.

Networking & Security

• Strong understanding of TCP/IP, HTTP, DNS, routing, and packet analysis.
• Firewall and traffic control: iptables / ipsets.
• VPN protocols and proxy technologies: WireGuard, OpenVPN, StrongSwan.

Personal Attributes

• Self-starter who enjoys working independently and close collaboration with peers with minimal supervision.
• Eager problem solver who actively seeks process and performance improvements.
• Comfortable reading and writing technical documentation in English; day-to-day team communication is in English
• Service-oriented teammate with excellent verbal and written communication skills; able to convey complex technical concepts to non-technical stakeholders.

Desired (Nice-to-Have)

• Experience administering Elasticsearch/Grafana/Kibana clusters at scale.
• Familiarity with formal change-management policies and processes.
• Demonstrated success supporting or evolving multiple customer-facing security products.

Key Responsibilities

• Design, enhance, and maintain internet-security platforms (VPN, DNS, proxy) through robust tooling and automation.
• Augment system monitoring for better availability, visibility, alerting, and proactive capacity planning.
• Investigate, troubleshoot, and resolve production incidents surfaced by internal monitoring or external reports.
• Participate in architecture and design discussions to define scalable solutions for new and existing services.
• Deliver project work for new business initiatives: environment build-out, infrastructure upgrades, product enhancements, and new-feature rollouts.
• Collaborate with peers on complex technical challenges while also executing individual contributor tasks.
• Participate in an 1-in-5 on-call rotation covering evenings, weekends, and holidays as business needs dictate.

Seeking a detail-oriented Estimator with experience in exterior windows, doors,and storefront systems. The ideal candidate will be skilled in reading architectural drawings, performing accurate quantity takeoffs, and preparing precise cost estimates. Proficiency in AutoCAD

and Excel is required, along with familiarity with OST (On-Screen Takeoff) and Bluebeam. Knowledge of Revit is a plus.

Key Responsibilities:

• Review architectural and structural drawings and specifications to prepare detailed cost estimates for glazing, windows, doors, and storefront systems.

• Perform quantity takeoffs and develop material and labor cost breakdowns.

• Use AutoCAD to interpret design details and confirm quantities and dimensions.

• Utilize Excel, OST, and Bluebeam to organize takeoffs, calculate costs, and prepare bid proposals.

• Coordinate with vendors and subcontractors to obtain and verify pricing.

• Support project managers and design teams during preconstruction and project handoff.

• Maintain organized estimate documentation and historical cost data.

Qualifications:

• Education: Bachelor’s degree in Construction Management, Engineering, Architecture, or related field (or equivalent experience).

• Experience: 2–3 years of estimating experience in commercial glazing, façade, or exterior systems.

• Technical Skills:

o Proficient in AutoCAD and Microsoft Excel (formulas, data organization, and reporting).

o Skilled in reading and interpreting architectural and structural drawings.

o Experience with On-Screen Takeoff (OST) and Bluebeam Revu.

o Familiarity with Revit (preferred).

o Strong analytical and mathematical skills.

o Excellent attention to detail and organizational abilities.

o Ability to work both independently and collaboratively in a fast-paced environment.

Preferred Attributes:

• Knowledge of storefront, curtain wall, window wall, and door systems.

• Understanding of building envelope components and installation methods.

• Ability to manage multiple estimates and meet tight deadlines.

Job Brief:

We are looking for a Business Development Representative professional preferably with

prior experience in the B2B industry who is open to joining us within the next 15 days. We

expect him/her to be comfortable with computer applications and software. A quick learner having an energetic positive personality would be ideal for the role. Experience in any of the following roles will be helpful: School admissions team, front office executive, Receptionist, B2B inside sales, event management, corporate gifting, high end retail sales, cafe barista, HR recruiter, BPO call centre job, etc.

About the firm:

NVS is a 17-year-old people transportation firm that caters to over 30+ schools and

corporations that include thousands of employees and parents, currently resulting in over

20000+ Daily active users. We also have a software business that is 4 years old. We are an

ever-growing firm with a pan-India but Bangalore-heavy presence and are constantly

innovating. We pride ourselves on providing top-notch feature-rich products and

customer-centric reliable services. We are rapidly expanding to top schools, corporations,

and new cities, keeping kids safe, employees reaching the office on time and parents

reassured.

Job Responsibilities:

Your KRA would be - generating leads and enriching them by calling.

And your KPI would be connected call hours(100min - 200rs/day incentive)

Job Role:

The role involves managing leads on Zoho CRM and mainly includes calling them

regularly to identify requirements. It may involve the following but is not limited to:

1. Generating leads

2. Enriching them by browsing the internet/calling

3. Coordinating with the sales team and customers

4. Preparing and sending proposals.

5. Following up with customers on the proposals sent out, etc

6. Making reports for weekly meetings.

Pre-Requisites:

● Relevant experience > 6 months

● South Languages: More the better

● Prior experience in (KPO/BPO/ telemarketing/ inside sales/ recruitment)

● Prior experience with apps like google sheets, slides & CRMs

● Understanding of the B2B sales process

● Good written and oral communication skills.

Why join this role:

NVS Travel Solutions is actively growing creating many opportunities for vertical promotions. The job security is high and the company has an environment of recognizing and rewarding performance. This company is a great place to learn and grow continually.

Primary Skill

• UI (Vue JS or Angular JS)
• Server Side (Java or Python) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Experience on AWS.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 SecurityGroup, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.

Secondary Skill

• Scripting using Python
• Good to have knowledge of identity management.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analysis customers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

About us:

Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.

Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.

Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.

Requirement:

We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.

Key Responsibilities

• Build innovative, state-of-the-art applications which have to perform at scale
• Prepare and maintain all applications utilizing standard development tools
• Develop backend data services and contribute to increase existing APIs
• Ability to act individually in a complex and fast paced environment
• Closely work with the Product and QA teams to ensure smooth delivery
• Participate in solution designing with Tech leads and Systems Architects
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keep project manager well informed of the status of development efforts
• Keep abreast of new trends and best practices in web development

Skills:

• Great people skills to closely work with other teams.
• Strong in establishing systems & processes
• Expertise in Laravel or GoLang, MySQL and Git
• Thorough in Object oriented concepts
• Knowledge of restful Web services
• Understanding of web applications
• Working knowledge of one or more caching, queuing systems in desirable
•  
• Excellent problem solving
• Can do attitude

REQUIREMENTS:

• Strong desire to learn
• Knowledge of different marketing techniques
• Creative approach towards problem-solving
• Excellent verbal and written communication skills
• Passion for the marketing industry and its best practices
• Staying updated with recent trends happening in the startup industry

JOB ROLE AND RESPONSIBILITIES

• Come with innovative marketing ideas
• Assist in marketing and advertising promotional activities
• Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation.
• Work closely with a range of cross-functional teams and develop a market strategy.
• Should be flexible with business needs - copywriting, content strategies, and so on.

Job Description:

1. Developing the latest user-facing features using React.js.
2. Translate designs and wireframes into high-quality and responsive screens.
3. Building reusable components and front-end libraries for future use.
4. Learn and understand user interactions & Translate designs and wireframes
into high-quality code.
5. Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
6. Creating servers and databases for functionality and coordinating with various
teams working on distinct layers.
7. As a MERN Stack Developer, you will be involved from conception to
completion with projects that are technologically sound and aesthetically
impressive.

Skill Requirements:

1. Full-stack experience designing and building scalable applications end-to-end.
2. Excellent JavaScript skills and strong proficiency in React.
3. Familiarity with the MERN stacks (Mongo DB, Express.JS, React.JS, and Node.JS)
and Working experience with React, Redux, ES6.
4. Experience building backend APIs using Node JS and Express JS.
5. Experience with NoSQL databases such as Mongo DB, mongoose, aggregation
framework, and Redis.
6. Experience with Web sockets and related frameworks (e.g. Socket.IO) and
Knowledge of JSON Web Token.
7. Experience using RESTful APIs and basic Authentication Mechanisms.
8. Create and Maintain Microservices & Ability Showcase past work via live web
pages and familiarity with code versioning tool Git

ASP.net core , MVC , *ASP.net core, MySql
MS SQL
*Angular 4 above
* oops concepts

* java script, case, and HTML exp in agile like scrum.

LOCATION- PUNE
Currently work from home.

Job Type: Full-time

We are looking for Django Developers who will  work on a wide range of industries namely automobile, banking, education, fashion, etc.

Skills Required: 

• Professional and precise communication skills.
• Creating self-contained, reusable, testable modules and components..
• Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times.
• Thorough understanding of the responsibilities of the platform,  database, API, caching layer, proxies, and other web services used in the system.
• Validating user actions on the client side and providing responsive  feedback.
• Writing non-blocking code, and resorting to advanced techniques such as multithreading, when needed.
• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around resources.
• Experience with building the infrastructure for serving the front-end app and assets.

Qualifications and Experience Requirements:

• 3+ years of experience in Backend Development
• Preferred skills - Python, MySql, PostgreSQL
• Proficiency with Python, Django framework, JavaScript, CSS and HTML5.
• Knowledge of AWS Cloud Services ( EC2, AWS Lambda,Elastic Beanstalk, API Gateway, S3 etc )
• Familiar with XAMPP, LAMP etc.