Customer Care- Inbound Process

Role Overview

We are looking for a motivated Social Media Manager with strong content writing skills to manage and grow our social media presence. This role is ideal for someone early in their career who enjoys writing, understands social platforms, and is eager to experiment, learn, and grow in a fast-paced environment.

You will be responsible for creating engaging content, managing day-to-day social media activities, and supporting brand and campaign initiatives.

Responsibilities

• Social Media Management
• Manage daily social media activities across platforms such as:
• Instagram
• LinkedIn
• X (Twitter)
• Plan, schedule, and publish content using a content calendar
• Monitor comments, messages, and mentions; respond in a timely and professional manner
• Stay updated with social media trends, formats, and algorithm changes
• Content Writing & Creation
• Write clear, engaging, and on-brand content including:
• Captions for posts, reels, and carousels
• Short-form posts and threads
• Hashtags and CTAs
• Adapt tone and messaging based on platform and audience
• Repurpose blogs, articles, and marketing content into social media posts
• Coordinate with designers or video editors to finalize creatives
• Strategy & Performance
• Support social media campaigns and product launches
• Track basic performance metrics such as reach, engagement, and follower growth
• Identify what content works and suggest improvements
• Experiment with posting formats, hooks, and content styles
• Brand & Collaboration
• Maintain consistent brand voice across all social platforms
• Work closely with marketing and design teams
• Assist in community engagement and brand-building activities

Requirements

• 1–3 years of experience in social media management or content writing
• Strong written communication skills with attention to grammar and clarity
• Hands-on experience managing at least one social media platform professionally
• Basic understanding of social media analytics and performance metrics
• Familiarity with scheduling and design tools such as:
• Meta Business Suite
• Buffer / Hootsuite / Sprout
• Canva (basic)
• Self-motivated, organized, and eager to learn
• Good to Have
• Experience working in a startup or agency environment
• Exposure to short-form video content (Reels, Shorts)
• Basic knowledge of SEO or content marketing
• Personal content page or portfolio with visible engagement
• What We Offer
• Hands-on ownership of social media channels
• Learning and growth opportunities in digital marketing
• Supportive and collaborative team environment
• Competitive compensation aligned with experience

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and   expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

Key responsibilities

• Design, develop, and maintain automated test scripts using Katalon Studio for web, API, mobile, and desktop applications.
• Create and execute detailed test plans, test cases, and test scripts based on business requirements and technical specifications.
• Perform functional, regression, smoke, integration, and end-to-end testing across multiple environments.
• Build and manage reusable test frameworks and keyword-driven test libraries within Katalon.
• Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps.
• Conduct API testing using Katalon's built-in API testing capabilities and tools like Postman or REST Assured.
• Log, track, and verify defects using bug tracking tools such as Jira; ensure timely closure of issues.
• Participate in sprint planning, daily standups, and retrospectives as part of an Agile team.
• Analyse test results, generate reports, and communicate quality metrics to stakeholders.
• Mentor junior QA team members and contribute to continuous improvement of QA processes.

Good to have

• Katalon certification or any ISTQB / CSTE quality assurance certification.
• Experience with Appium or mobile testing frameworks for Android and iOS.
• Knowledge of performance testing tools such as JMeter or Gatling.
• Familiarity with BDD frameworks like Cucumber and Gherkin syntax.
• Exposure to cloud-based testing platforms such as BrowserStack or Sauce Labs.
• Understanding of SQL for database validation and backend testing.

Roles & Responsibilities:

● Collaborate closely with clients to understand their requirements, goals, and any gaps.

● Lead the planning, prioritization, design, development, and deployment for Workday PSA projects.

● Showcase deep expertise in the Workday Financial domain.

● Understand impacts of changes to configuration and be good at troubleshooting issues with Invoicing.

● Help clients map legacy and Workday data and be in data conversions using EIB's.

● Utilize business knowledge and expertise to identify opportunities for process improvement.

● Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.

● Recognize and embody our purpose and values, applying them in your projects and client interactions.

● Foster relationships and communicate effectively to positively influence peers and stakeholders. 

Qualification & Experience:

● At least 3 years of experience in Workday Financials.

● Prior experience implementing PSA in a large organization with complex structure.

● Experience supporting PSA including Projects, Project Billing, and Customer Contracts is a big plus.

● Bachelor’s degree in a related field or equivalent work experience.

● Good knowledge of configuring Workday Financials security. ● Basic understanding of Workday Finance and PSA reporting.

● Strong professional communication skills, both written and verbal.

● Proven ability to establish relationships with stakeholders and internal teams.

● Excellent attention to detail and follow-through.

Game designers create the concepts and worlds of video games. They are involved with the design of the environment, story, characters, objectives and user experience of video games. 

Role and Responsibilities

They may be expected to deliver the following:

• Design and develop the original concept
• Construct level structure
• Storyboard the action of the game
• Conceive every element of the game including rules, setting, objects, vehicles, weapons, flora, fauna, etc, 
• Define user interface, menus and controls
• Generate the Game Design Document (GDD)
• Develop early prototypes
• Decide on the devices and platforms on which the game is played 
• Define the user experience 
• Work with programmers to design the back end of the game
• Research target audience to understand what they want in the game
• Lead the development process
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback
• Oversee the marketing and distribution roll-out
• Ongoing development and versions of the game

Game Designers should have a solid knowledge of 3D animation, illustration And programming languages.

Responsibilities:

1. Creating content for ongoing campaigns such as writing copy for email marketing campaigns & WebStories, writing answers on Quora, copywriting for creatives etc.
2. Coordinate with the internal and external team for content creation and ensuring that the writing is consistent and in line with the overall campaign and brand requirements
3. QA for all the content deliverables shared by the freelancers/content agencies 
4. Perform keyword research based on the campaign requirements to make sure the writing is search engine friendly
5. Perform content strategy to come up with new ideas for content creation for the website 
6. Plan weekly deliverables along with the Organic Growth team and manage the requirements, blockers (if any) to ensure smooth flow and timely completion of work
7. Analyse competitor’s presence on different platforms and come up with suggestions to help the Growth team scale with the help of personalized content

Desired Skills and Experience:

1. 4-5 years of experience in copywriting (Finance Industry)
2. Creative thinking and an ability to come up with ideas that address the campaign needs
3. Very strong written and verbal communication skills
4. Problem-solving mindset & self-starter attitude
5. Ownership of the creative process
6. Competitor research
7. Stakeholder and project management

Qualifications:

• Minimum Qualification: Graduate

About Vedantu

Are you someone with a strong technology leadership background?

At Solutionec, we are looking for a Solution Architect professional who will work on complex and critical technology programs. Also, this role will allow you to engage in new and emerging technology and play an active role in Solutionec’s journey to the cloud.

In close partnership with business and IT partners, you will provide technical leadership and vision, authoring multi-year architecture roadmaps, and actively promoting opportunities to optimize, consolidate, reuse, and simplify. You will author actionable architecture solutions that achieve business goals, align with Solutionec technology strategy, and promote standard methodologies in design and architecture.

• 10+ years’ experience which include analysis, design, architecture, and development along with leadership skills
• Experience with Java/ C/Python is a must.
• Experience hands on full stack architect with deep expertise in architecture design tools and in open source technologies/frameworks such as PostgreSQL, Ceph, Memcached, Redis, MongoDB, Nginx, Tomcat, Apache, angular/react, nodejs, spring boot
• Experience with TSQL/SSRS/SSIS/SSAS/Informatica
• Experience leading multiple, full lifecycle, large-scale Data Migration Projects
• PostgreSQL Database Administrator with proven experience in large scale data migration from SQL Server to PostgreSQL
• Experience with complex end to end Cloud migrations to AWS/Azure
• Experience in cloud technologies including designing solutions that use AWS services such as EKS, RDS, S3, ALB, CloudWatch, ElastiCache and Lambda
• Experience in the consulting field with excellent leadership, customer service, oral and written skills, project pricing, and presentation skills
• Certified Solutions Architect with one of the major cloud providers will be a plus
• Experience with healthcare a plus