Customer Care- Inbound Process

Job Description:

We are looking for a dynamic HR Recruiter with 2+ years of experience in non-IT hiring. The ideal candidate should have strong communication skills and the ability to manage end-to-end recruitment processes.

Key Responsibilities:

• Handle end-to-end recruitment for non-IT roles
• Source candidates through job portals, social media, and references
• Screen and shortlist candidates based on job requirements
• Schedule and coordinate interviews with hiring managers
• Conduct initial HR interviews and evaluate candidate suitability
• Maintain candidate database and recruitment trackers
• Ensure timely closure of open positions

Key Skills:

• Good communication and interpersonal skills
• Strong sourcing and screening abilities
• Familiarity with job portals and recruitment tools
• Ability to work in a fast-paced environment

EXCITED ABOUT YOUR TASKS?

● Assist in sourcing, screening, and shortlisting candidates through job portals, social media, and other channels.

● Conduct initial candidate assessments, coordinate interview schedules, and facilitate communication with candidates.

● Maintain and update candidate databases and job postings as needed.

● Support the recruitment team in managing candidate pipelines and ensuring timely follow-ups.

● Engage in outreach to passive candidates, understand their career interests, and inform them about

open roles.

● Help create and maintain job descriptions and other recruitment-related documents.

● Participate in team meetings and brainstorming sessions to enhance recruitment strategies.

WHAT WILL YOU NEED TO SUCCEED?

●1 to 3 years of experience in IT and Non-it Hiring

● Strong interest in recruitment, HR, and talent acquisition.

● Excellent communication and interpersonal skills.

● Ability to multitask, prioritize, and manage time effectively.

● Proficiency in MS Office Suite (Word, Excel, PowerPoint).

● Proficiency of job portals and social media recruitment is a plus.

Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?  

Then, we are the right choice for you.

We are seeking a results-oriented Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. 

To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures. 

Desired roles & responsibilities:

• Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
• Excellent understanding of Networking & Firewalling concepts.
• Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
• Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
• Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
• Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
• Administration knowledge on Anti-Virus Management
• Firmware up-gradation and tuning, hardening the servers.
• Manage local hardware inventories.
• Assist network architects with the design of network models whenever needed.
• Good hands-on experience on SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
• Applying operating system updates, patches, and configuration changes.
• Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
• Windows Server environment administration and support.

IT Administrator Requirements: 

• Bachelor's degree in computer science, information technology, information systems, or similar. 
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. 
• Extensive experience with IT systems, networks, and related technologies. 
• Good knowledge of best practices in IT administration and system security. 
• Exceptional leadership, organizational, and time management skills. 
• Strong analytical and problem-solving skills. 
• Good interpersonal and communication skills.

Very good knowledge of at least one front end technology like AngularJs, ReactJs, ViewJs

Very good experience in AJAX, Javascript, Jquery, HTML, CSS3, bootstrap.

Good experience working for APIs and web-services

Should have good experience working for GIT or Bitbucket

Excellent Communication

Able to communicate with International client directly

- Strong logic and analytical skills.

- 5+ Years of experience with PHP, React.js, Javascript, HTML5, CSS3.

- Database Experience - Postgres or other relational databases.

- Proficient understanding of code versioning tools, such as Git, bitbucket.

- Familiarity with Unix/Linux environments.

- Experience with modern dev stack (Docker, Kubernetes) as well as cloud hosting solutions would be an added advantage but not compulsory.

- Use SOAP and REST to implement API integrations

- Flexible to Learn new technologies!!

Must Good English communication

We are looking to hire a talented and experienced Video Editor to join our Digital marketing agency. As a video editor, you will be responsible for assembling recorded film and video footage, applying artistic editing techniques and creating finished, broadcast-worthy projects that accurately reflect the vision of the production director. To ensure success as a video editor, you should have expert knowledge of modern video editing techniques, be able to visualize directorial concepts and work according to a strict time schedule. Ultimately, a top-notch video editor can perfectly translate a director's idea into a beautifully crafted film or video piece, worthy of broadcasting.

Full stack developer with the following skills:

• Fluent in T-SQL [Store Procedure, Triggers, Cursors]
• Basic Knowledge of ETL tools like SSIS or other related
• Able to perform front end development (HTML, JavaScript/TypeScript, Angular)
• Able to write C# code using .net core or .net framework
• Knowledge of Object-oriented programming
• Familiar with API development using .net core
• Knowledge of entity framework

• Looking for a talented PHP Developer having experience in writing clean PHP code, having additional experience in Python/NodeJs and HTML, CSS, JS
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Having good attention to detail & requirements.
• Building software applications in PHP (mostly) and Python/Nodejs api-services.
• Creating web pages using HTML, CSS, JavaScript or VueJs.
• Developing applications using best design and coding practices.
• Writing, maintaining & upgrading middleware & back-end code and building efficient PHP and Python/Nodejs modules & services.
• Troubleshooting application and code issues.
• Integrating code with Databases & data storage solutions.
• Finalizing back-end features and testing web services.
• Updating and altering application features to enhance performance.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Must have Experience in PHP (Lumen & Laravel).
• Experience in either Python/Nodejs api development.
• Experience with Utils/Standards: REST, Swagger, JSON Schema.
• Experience in Web Page development - HTML, CSS, JS. Knowledge of VueJS will be a plus.
• Experience in creating scalable service-oriented & serverless applications.
• Experience with secure coding.
• Proficient BitBucket and Git.
• Should be experienced in following Agile methodologies. Tools - Jira & Confluence.
• Must have experience in Postgresql, MySql, MongoDB and Redis.
• AWS Services - S3, EC2, RDS, Elastic Cache.
• Good problem solving, decision making and prioritization skills.