
Customer Care- Inbound Process
at Altruist Technologies Private Limited
Status: Open
Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
No of Openings: 30
Salary: ₹15000 - ₹18000 INR
Language: English, Hindi
Skills: Excel, Computer
Experience: 0 - 5 years
Qualification: 12th
Age: 18 - 30 years
Description
Visit
We are hiring a customer service representative to manage customer queries and complaints.
Responsibilities
- Require one year relevant experience in inbound process
- Excellent communication in English and Hindi
- A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
- Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
- Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
- To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
- It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
- Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller
Qualifications-
- 12th or Graduate
- Language- Hindi & English
- Age 18-30
For Inbound-
- Good communication skills
- Rotational shift and week off
- Salary - for fresher - 15k In hand
- Experience - 16.5k in hand

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Brand Product Manager
Location: Bengaluru / Hybrid
Company: Miror Therapeutics
About Miror
Miror is India's leading FemTech platform focused on supporting women through Perimenopause, Menopause, Hormonal Health, Emotional Wellbeing, and Preventive Care. Through technology, expert care, community, and strategic partnerships, Miror is building a comprehensive ecosystem dedicated to women's midlife health.
As we continue to grow, we are looking for an energetic, well-connected, and highly driven professional who can position Miror as the most trusted women's health brand in India.
Product Manager
· Product Strategy & Vision: Own the product roadmap from 0 to 1 and scale, aligning community features with overarching business and health outcome goals.
· User-Centric Design: Collaborate with UX/UI designers to create intuitive, accessible, and user journeys suitable for diverse age groups and varying health literacy levels.
· Community Features & Engagement: Design and optimize features like peer-to-peer matching, Q&A forums, support groups, expert AMAs, and localized resource sharing .
· Compliance & Trust: Partner with legal, regulatory, and clinical teams to enforce strict data privacy standards (e.g., HIPAA in the US, DPDP in India) and maintain a safe, moderated community.
· Cross-Functional Collaboration: Serve as the central bridge connecting software engineers, data scientists, healthcare providers, and marketing teams.
· Data-Driven Iteration: Define Key Performance Indicators (KPIs) like Daily/Monthly Active Users (DAU/MAU), churn rates, and engagement metrics to iterate on features.
Must-Have Qualifications
· Experience: 1- 3 years of product management experience in mobile app development, consumer tech, or social platforms.
· Health Tech Acumen: Familiarity with digital health trends, telemedicine, wellness applications, or health data ecosystems.
· Analytical Prowess: Proven track record of using analytics tools (e.g., Mixpanel, Amplitude, Google Analytics) to inform product decisions and run A/B tests.
· Soft Skills: Exceptional stakeholder management, empathy for healthcare consumers, and the ability to clearly translate clinical needs into technical specifications.
What We Offer
· Competitive compensation
· Opportunity to work with senior leadership
· Stable role with long-term growth potential
Best Regards,
Indrani Dutta
Senior HR Manager
Job Description:
The Application Developer primary objective are responsible for designing, creating, and maintaining Integration Solution using OIC to streamline the business process and enhance efficiency.
Main Role (Overall Accountability):
· Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services
· Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.
· Develop RESTful and SOAP Webservices for data exchange and communication between different systems.
· Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)
· Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.
· Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.
· Develop and maintain documentation for integration processes, interfaces and configurations.
· Perform Code reviews .
· Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.
Personnel Specification
Education: Bachelor’s degree in computer science, Information Technology or related field
Experience:
• 5 or more years of experience in IT industry.
• Experience in Cloud based integration Platform.
Skills and Abilities:
· Proven experience in designing, developing, and implementing integration solutions using OIC
· Strong understanding of RESTful and SOAP web services, JSON, and other data formats.
· Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.
· Strong Knowledge in OIC API Integration.
· strong understanding on SOAP based services and Rest bases services.
· Strong development skills in JAVA
· Strong knowledge on Authentication methodologies to be followed during the integration platforms.
· Strong Knowledge in OIC GEN2 and GEN3
Note: One technical round has to be taken F2F from either of the Wissen office.
ROLE OVERVIEW:
- The Learning Architect will be a visionary and influential professional whose core responsibility is to strategically guide the development of innovative and effective learning services/products in a customer-facing capacity, often requiring travel to engage with customers. This role demands deep expertise across the entire learning services/products lifecycle, from initial customer consultation and conceptualization to successful implementation and evaluation, grounded in a strong understanding and application of various instructional systems design methodologies and emerging learning technologies. The Learning Architect will champion the strategic integration of simulations, AR/VR, game-based learning, gamification, and other new learning technologies to enhance both comprehensive macro learning programs and targeted micro learning initiatives, ensuring culturally sensitive and accessible learning experiences for diverse learners.
RESPONSIBILITES:
- Strategic Direction in Learning Services/Product Development & Customer Engagement:
- Define and champion the vision and strategy for customer-facing learning services/products, aligning with organizational goals and customer needs. Apply adult learning principles, instructional design (ADDIE, SAM, Agile ISD), and leverage simulations, AR/VR, gamification, and new technologies. Ensure quality, accessibility,
and cultural relevance.
- Human-Centric Learning Experience Design:
- Design innovative, engaging learning experiences using advanced instructional methodologies. Integrate simulations, AR/VR, and game-based learning to enhance knowledge transfer. Develop learning architectures that combine diverse content formats and interactive tools.
- Compelling Content Creation & Adaptation:
Oversee high-quality, culturally sensitive content development for macro and microlearning. Use AI ethically and explore AR/VR and games for immersive delivery.Innovate content formats to improve retention across diverse audiences.
Culturally Intelligent & Inclusive Design:
- Embed cultural intelligence and accessibility into all learning products, ensuring inclusivity in simulations, games, and AR/VR. Guide teams on localization, dialects, and accessibility for diverse learners.
- Digital Learning Development & Deployment:
Direct the use of authoring tools, LMS/LXPs, and digital platforms for scalable learning solutions. Evaluate emerging technologies (AR/VR, game development) to enhance learning impact, considering customer infrastructure.
- Quality & Impact Excellence:
Enforce rigorous QA standards for accuracy, functionality, and cultural appropriateness.Analyze feedback and analytics to improve learning effectiveness, particularly in game-based and immersive experiences.
-Strategic Thinking & Customer Alignment:
Align learning services with customer business needs, industry trends, and evolving learning technologies to foster long-term partnerships.
-Vision & Innovation Driver:
Promote innovation by adopting new technologies and pedagogical approaches,including simulations, AR/VR, and gamification, to deliver cutting-edge customer
solutions.
-Teamwork & Collaboration:
Foster collaboration between internal teams, SMEs, and customers, ensuring seamless integration of new learning technologies and clear communication.
- Communication & Influence:
Articulate the vision and benefits of learning solutions, including AR/VR and gamification,to stakeholders, building buy-in through persuasive, design-backed rationale.
- Developing Others:
Mentor teams in instructional design, cultural sensitivity, and emerging technologies,enhancing customer-focused expertise.
- Project Guidance & Partnership:
Ensure efficient project execution and strong customer relationships through proactive communication and alignment with their needs.
- QUALIFICATION AND EXPERIENCE:
- Advanced degree (Master’s required, PhD preferred) in ISD, Educational Technology,
- Learning Sciences, Game Design, HCI, or a related field, with expertise in ISD methodologies, AR/VR, and game-based learning.
- 12+ years of experience leading the strategic development of complex e-learning solutions, applying ISD models (ADDIE, SAM, Agile ISD) and innovative technologies in customer-facing roles.
- Strong knowledge of learning theories, human-centric design, CRM, and emerging tech (AR/VR, game design, AI-powered tools, and learning analytics).
- Proven leadership in managing product teams, engaging customers, and delivering inclusive, accessible global learning experiences.
- Strategic thinker with excellent project management (including Agile), communication, and presentation skills, particularly in advocating for new learning technologies.
- Commitment to cultural intelligence and accessibility in games/immersive tech.Willingness to travel and deep understanding of learning trends, ISD applications, and macro/micro learning best practices.
IT Senior Manager Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development
• Use of low code/no node application development in MS platforms would be desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills
Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes
• Analyzing the business requirements of all departments to determine their technology needs.
• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Liaising with other departments to determine and address their IT needs and requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved promptly
Full Stack Developer - Responsibilities:
- Perform design, development and support of existing and new products.
- Understand product vision and business needs to define product requirements and product architectural solutions.
- Develop architectural and design principles to improve performance, capacity, and scalability of product.
- Work with Product Manager in planning and execution of new product releases.
- Consult business management team to clarify objectives and functional requirements for new or modified products.
- Work with domain, product management and product engineering teams in the solution engineering efforts.
- Work with pre-sales and product management teams in solution demonstrations.
- Maintain product roadmap and architectural standards that assure product development projects optimally align with business objectives.
- Define product validation policies so as to deliver products that meet system and project expectations.
- Facilitate the creation, review, and sign off of project deliverables.
- Provide support for production escalations and problem resolution for customers.
- Assist technical team with issues needing technical expertise or complex systems knowledge.
- Develop broad knowledge about current and future product features.
- Analyze market segments and customer base to develop market solutions.
- Define product requirements that address market opportunities.
Skills:
Spring, Spring Microservices, Spring Data, SPRING BOOT & HIBERNATE, Java, JPA Oracle Certified Professional (Desirable), Java SE 8, SQL, AWS, JavaScript, Angular, ElasticSearch
The ROLE
- Handle the inbound interest received by Marquee
- Get the inbound leads to setup an online demo with us
- Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
- Conduct online demos with the prospects and turn them into paying customers
- Ensure that the product demo is neat and organized
- Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
- Manage on-going relationships with customers
- Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
- Strive to achieve the sales targets
- Work with our Founder on strategic alliances - potentially travelling to various financial centers globally
Here are some important things to consider prior to applying to us:
- Knowledge/prior experience with startup fund raising is a distinct advantage
- WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
- You should own a laptop
- EXCELLENT written & spoken English required
- We shall provide a 5-7 days training session once you join in.
We need a full-time ionic developer for our app "smart diet planner" an AI-based personalized diet planner Startup.
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code in ionic 5 and above
We prefer if you have knowledge of Node JS and Mongo DB too.
Responsibilities
- Enhance the existing application with new features
- Analyze and maintain existing software applications
- Discover and fix programming bugs
Qualifications
- Bachelor's degree or equivalent experience in Computer Science or related field
- At least 4 years of programming experience in ionic
- Development experience with programming languages
If you have a vision and are passionate about working in a startup with good stock options, this job opportunity can transform your life.
This is the perfect opportunity for those developers :
- who are keen to join our tech startup to create one of the best global apps in the Nutrition, Health & Wellness domain along with us
- who have the patience to earn rewards via good stock options, besides the salary.
will employ empathy to understand customer expectations,
will create long-term student empowerment supported by complete clarity on product delivery for parents,
will coordinate with mentors and operations to enable a seamless student experience,
will be result oriented by owning outcomes & core metric deliverables,
hands-on individual contribution to exceed wweekly revenue, targets aligned with business goals.











