Customer Care- Inbound Process

Who We Are

At Airtribe, we’re reimagining the way professionals upskill and grow. Our platform brings together expert-led education and community-based learning, shifting the focus from passive to active learning. With live, workshop-style sessions and direct access to top instructors from industry-leading companies like Gojek, Razorpay, Uber, Coinbase, Microsoft, Meta, and more, we’re empowering professionals to accelerate their careers.

We’ve already supported 5000+ learners, and with strong backing from prominent VCs and angels such as Better Capital, 640 Ventures, and Kunal Shah, we’re growing rapidly. If you’re ready to be part of this exciting journey, we’d love to have you on board. 

What You’ll Do

 Engage and Inspire:

• Connect with potential learners, answering their queries and sharing the value of our programs.
• Help them make informed decisions by matching their goals with our offerings.

 Lead the Way:

• Follow up with leads promptly, maintaining a positive and engaging tone throughout the admissions journey.

 Build Relationships:

• Establish meaningful connections with prospects, understanding their aspirations and guiding them towards the right programs.

 Share Insights:

• Capture valuable feedback during interactions and collaborate with our marketing team to refine campaigns.

 Stay Organized:

• Maintain accurate records of your interactions in our systems to ensure seamless communication and tracking.

 Network and Expand:

• Represent Airtribe at networking events, fostering connections with potential prospects.

 Consultative Selling:

• Focus on understanding learners’ needs and offering consultative solutions rather than pushy sales tactics.

What You Bring

• Excellent verbal and written communication skills to articulate ideas clearly and connect effectively.
• A proven track record in business development or sales (experience in product selling is a plus).
• The ability to build and maintain relationships with prospects and internal teams.
• Confidence in delivering impactful presentations and explaining the benefits of our programs.
• Self-motivation and adaptability to thrive in a dynamic startup environment.
• Strong organizational skills with keen attention to detail.
• Familiarity with tools like Microsoft Office, Google Sheets, and CRMs.
• Prior experience or internships in business development or sales is a bonus.

Why Join Us?

• Competitive Salary & Incentives
• Opportunities for Professional Growth
• Collaborative and Dynamic Work Culture
• Comprehensive Medical Insurance
• Join us in shaping the future of upskilling and making a real impact. 

#BusinessDevelopment #Hiring #JoinAirtribe #SalesJobs

Are you passionate about backend development and building scalable applications? Join our growing team!

Technical Skills:

• Extensive experience in programming/scripting languages and frameworks in at least two Node.js, Java Springboot, and Python.
• Understanding of architectural patterns like Flux and MVC is a desirable
• Work experience in REST API service, Socket connections, and mechanisms to handle real-time async data is important.
• Strong knowledge in OOPS, GIT, SQL/nonSQL DB (such as Elastic DB, Mongo DB, MySQL), Design Patterns
• Preferred to have experience with microservices, API gateway, AAA service
• Good knowledge of coding standards, design patterns, unit testing frameworks, TDD, CI/CD practices.

Must have previous experience in leading a team-

• Experience with RESTful web services, CSS, and HTML5 is desirable-
• Experience with designing and building APIs with REST/Microservices
• Good to know about AWS Lambda & supporting configuration knowledge. Knowledge of any of the serverless frameworks like Serverless, AWS SAM would be an advantage.-
• Good to know of API Gateway and CloudFront.-

👉 Required Skills:

• Strong experience with Node.js
• Hands-on expertise in Payment Gateway Integration
• Proficient in MySQL Database Management
• Knowledge of Socket Programming is a big plus!

Job Title: Sales Coach

Location: Bangalore (Hybrid/On-site)

Experience: 8+ Years

Employment Type: Full-Time

Department: Learning & Development / Sales Enablement

Company: Edstellar

About Edstellar:

Edstellar is a global Learning & Development (L&D) platform offering end-to-end enterprise training solutions. We partner with organizations to enhance employee capabilities across functional, technical, and leadership domains. As we scale our operations, we are looking for a seasoned Sales Coach to elevate our sales team's performance through strategic coaching, skill enhancement, and continuous enablement.

Role Overview:

We are seeking a dynamic and experienced Sales Coach who will be responsible for developing the sales capabilities of our team. You will work closely with sales leadership, L&D teams, and individual contributors to identify performance gaps, deliver personalized coaching, and drive results through improved selling behavior and strategies.

Key Responsibilities:

• Design, implement, and manage sales coaching programs to improve team performance and productivity.
• Conduct regular one-on-one and group coaching sessions focused on prospecting, objection handling, deal closing, and consultative selling.
• Evaluate sales calls, presentations, and client interactions to identify areas of improvement.
• Collaborate with the L&D team to align coaching strategies with training content and business objectives.
• Work with sales managers to identify underperforming areas and recommend development plans.
• Track coaching effectiveness through measurable KPIs and progress metrics.
• Foster a high-performance, goal-driven sales culture through motivation and behavioral reinforcement.
• Assist in onboarding new sales hires by embedding sales excellence practices early in the lifecycle.
• Stay current on market trends, customer needs, and sales methodologies to continuously evolve the coaching approach.

Key Skills and Requirements:

• 8+ years of experience in sales or sales coaching, preferably in B2B, EdTech, SaaS, or services-based industries.
• Proven track record of driving sales team performance and improving win rates through coaching.
• Strong understanding of sales processes, CRM systems (e.g., Salesforce, HubSpot), and performance metrics.
• Exceptional communication, listening, and interpersonal skills.
• Certified or trained in coaching frameworks (GROW, CLEAR, etc.) is a plus.
• Experience using data and analytics to influence coaching strategies.
• Ability to motivate, inspire, and influence sales professionals across experience levels.
• Bachelor’s degree required; MBA or relevant certifications in L&D or sales enablement preferred.

Why Join Edstellar?

• Be part of a fast-growing global L&D platform
• Work in a collaborative and innovation-driven environment
• Influence and shape the capabilities of high-performing sales teams
• Competitive compensation, learning benefits, and career growth opportunities

• Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
• Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and  ElectronJs.
• Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
• Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
• Experience of writing unit, integration and E2E tests.
• Experience of working with SQL databases.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.
• Good Communication Skills.

Job Description:-

Job Title: Accounts & Audit Executive

Experience: 4 to 5 years

Qualification: Graduate / Post Graduate

Gender - Male

Working days:- 5

Location: Mumbai (Andheri West)

Roles and responsibilities:-

Understanding internal audits to ensure the company meets its financial, operational and compliance objective.

Initiating improvements to the Financial Control and Auditing process.

Acquire, analyze and evaluate accounting documentation, data’s & reports.

Prepare and present reports that reflect audit results and document process.

Identify loopholes and suggest appropriate risk management activities.

Maintain open communication with management committee.

Conduct follow up audits.

Desire Skills:-

Bachelor's degree in Accounting, Finance, or related field.

Experience in Accounting and Audit

Experience in finalization of accounts

Experience in payroll audit 

Knowledge and expertise in Ind AS, IFRS, Accounting and Audit Standards

Minimum 3 years of experience is needed.

Strong interpersonal skills, critical thinking skills, and time management skills.

Proficient verbal and written communication skills.

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission / provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms and data structures

Bonus Points:

• Experience / knowledge in any of the Back-End technologies

Work as a member of a team responsible for developing a large-scale, highly available and fault-tolerant SaaS based Leasing & Asset management solution in the commercial real estate space in accordance with established processes. You will apply your knowledge of building scalable, distributed applications and have the opportunity to work with technologies & frameworks such as Ruby on Rails, NodeJS, ReactJS, Heroku, AWS, Postgres DB​

Essential Functions include but are not limited to the following. 

You will be expected to:​

• Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and deployment
• Maintain high quality standards for the work undertaken and be responsible for the quality of deliverables.
• Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
• Guide/mentor the less experienced team members
• Participate in code reviews
• Work effectively as part of a distributed team
• Document the features worked by him/her

Key technical expertise areas expected for this role:

• Strong programming skills in Ruby with clear understanding of Object-Oriented and Functional programming. 
• Experience working with Ruby on Rails framework
• Experience on REST API Programming preferably based on a Microservices Architecture
• Good Understanding of Databases (Postgres) and proficiency in database schema designing & writing efficient SQL Queries. 
• Strong troubleshooting skills
• Demonstrable ability to learn new programming languages and frameworks quickly
• Experience with distributed systems with specific focus on security and scalability
• Experience with modern cloud technologies such as AWS

 Additional areas that would add value:

• Experience working with Cloud Service providers & platforms like AWS, Heroku 
• Strong understanding of Design Patterns & their application in system design
• Test Driven & Behavior Driven Development
• Automated Unit/Integration testing
• Using DevOps & Infrastructure tooling such as GoCD/Jenkins, Git
• Frontend web development with JavaScript frameworks like React
• Experience working on  projects, preferably in the real estate domain
• Experience working with Virtualization and Containerization technologies including Docker, Kubernetes.
• Experience working in Agile Scrum/Kanban methodologies
• Experience working with Linux and Shell scripting

Education: 

• Bachelors or Master’s in Computer Science or related fields