Customer Care- Inbound Process
at Altruist Technologies Private Limited
Status: Open
Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
No of Openings: 30
Salary: ₹15000 - ₹18000 INR
Language: English, Hindi
Skills: Excel, Computer
Experience: 0 - 5 years
Qualification: 12th
Age: 18 - 30 years
Description
Visit
We are hiring a customer service representative to manage customer queries and complaints.
Responsibilities
- Require one year relevant experience in inbound process
- Excellent communication in English and Hindi
- A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
- Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
- Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
- To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
- It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
- Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller
Qualifications-
- 12th or Graduate
- Language- Hindi & English
- Age 18-30
For Inbound-
- Good communication skills
- Rotational shift and week off
- Salary - for fresher - 15k In hand
- Experience - 16.5k in hand
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Job Title: Tele Caller (Bengali Language)
Location: Thane
Openings: 2
Job Description:
We are hiring experienced Tele Callers with a strong sales background. The candidate will be responsible for making outbound calls, explaining products/services to customers, and closing sales. Maintaining proper follow-ups and achieving assigned targets will be part of the role.
Key Responsibilities:
Make outbound sales calls to customers
Explain products/services clearly and confidently
Handle customer queries and objections
Achieve daily and monthly sales targets
Maintain call records and follow-ups
Requirements:
Graduation is mandatory
Experience in sales/telecalling background required
Fluent in Bengali (mandatory)
Good communication and convincing skills
Salary:
₹35,000 to ₹40,000 take-home per month
Preferred Candidate:
Immediate joiner
Target-oriented and self-motivated
Strong Azure DevOps Engineer Profiles.
Mandatory (Experience 1) – Must have minimum 1+ years of hands-on experience as an Azure DevOps Engineer with strong exposure to Azure DevOps Services (Repos, Pipelines, Boards, Artifacts).
Mandatory (Experience 2) – Must have strong experience in designing and maintaining YAML-based CI/CD pipelines, including end-to-end automation of build, test, and deployment workflows.
Mandatory (Experience 3) – Must have hands-on scripting and automation experience using Bash, Python, and/or PowerShell
Mandatory (Experience 4) – Must have working knowledge of databases such as Microsoft SQL Server, PostgreSQL, or Oracle Database
Mandatory (Experience 5) – Must have experience with monitoring, alerting, and incident management using tools like Grafana, Prometheus, Datadog, or CloudWatch, including troubleshooting and root cause analysis
Mandatory (Note) - Only Male candidates are considered.
Mandatory (Location): The candidate must be currently in Bengaluru.
Java
Spring Boot
React.jsKey Responsibilities
Develop and maintain scalable fullstack applications.
Collaborate with cross-functional teams to deliver innovative solutions.
Ensure performance optimization and adherence to best practices.
Provide technical leadership and mentorship to junior developers.
Required Skills
Proficiency in: Java, Spring Boot, MySQL, Hibernate, ReactJS
Knowledge of: NoSQL databases
Strong analytical and problem-solving skills
JavaSpring BootBack-End Developer
Experience 3-8 years
Job Qualifications and Skill Sets(T3-T4)
T3:
1. Bachelor's degree or above, computer or related major, more than 3 years of Java EE development experience.
2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with common design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.
3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.
4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.
5. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.
6. Those with Internet platform development experience and familiarity with distribution and concurrency will be given priority
T4:
1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.
2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.
3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.
4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.
5. Familiar with distributed development and application scenarios of distributed components
6. Have some experience in concurrent processing and be familiar with performance optimization
7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.
Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.
Interested candidates connect @Bhavani P on the LinkedIn
or message your number/ id on the cut short chat.
Adobe Illustrator- Industry Type: IT Software Development
- Department: UX, Design & Architecture
- Employment Type: Internship
- Role Category: Video Editing, Design & Multimedia
Overview:
We are seeking a highly creative and motivated Video Editing and Motion Graphics Intern to join our dynamic IT and consulting firm. The ideal candidate will have a passion for video storytelling, and motion design, and the ability to bring innovative ideas to life through engaging video content. This role is perfect for someone enthusiastic about utilizing the latest in video editing software and motion graphics to create compelling videos for a variety of channels including social media, websites, and promotional campaigns.
Responsibilities:
- Video Editing: Trim, edit, and manipulate video footage to produce high-quality content. Includes editing raw footage into final videos for platforms such as YouTube and enhancing video and sound quality with various software tools.
- Motion Graphics Design: Develop and integrate visually striking motion graphics and animations into projects, including promotional videos, advertisements, and product presentations, to enhance storytelling and viewer engagement.
- Creative Collaboration: Work closely with cross-functional teams, including graphic designers and content creators, to understand project objectives and translate ideas into compelling visual stories.
- Software Proficiency: Demonstrate expert proficiency in Adobe Premiere Pro, with strong skills in Adobe After Effects, Adobe Illustrator, and Adobe Photoshop. The ability to use additional video editing and motion design tools is a plus.
- Quality Control and Enhancement: Responsible for ensuring the highest quality of video content, including color correction, sound enhancement, and integrating visual effects.
- Learning and Innovation: Stay updated with the latest trends in video editing, motion graphics, and emerging technologies to continually bring fresh, innovative ideas to the team.
Basic Skills Required:
- Creative Thinking: Ability to generate creative solutions and translate ideas into visually compelling stories.
- Communication: Strong English communication skills, with the ability to articulate ideas effectively to team members and stakeholders.
- Time Management: Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Educational Background: Currently pursuing or recently graduated with a Bachelor's Degree in Art, Animation, Multimedia Design, or a related field. Fresher and experienced candidates are welcome to apply.
Why Join Us?
- Be part of a creative, innovative team that values fresh ideas and creative thinking.
- Opportunity to work on diverse projects across various domains, enhancing your portfolio and gaining invaluable experience in the IT and consulting industry.
- Receive mentorship and training on the latest software and design techniques from experienced professionals in the field.
Website Link: https://www.feedants.com
AngularJS (1.x)
Angular (2+)React.js
NodeJS (Node.js)● You can rock with your expertise in fundamental front end languages such as HTML, CSS and JavaScript.
● You can make value additions aided by your familiarity with advanced JavaScript libraries and frameworks such as React.
● You have top notch ability of server side languages such as NodeJS, Web Services, Micro service.
● Database technology such as MySQL also falls in your comfort zone.
● You can enhance our world with your Cloud Experience preferably AWS [EC2, RDS, S3, Lambda] or OCI
● You take pride in your knowledge of code versioning tools such as Git
● Third party integration like payment gateway and any Plugins
● Familiar with third party libraries like D3 Chart, Video and Audio player.
● Development experience with webcam based recording or streaming
● WebRTC protocol with any Media Server
● React with Next.JS framework
● JWT, OAuth, JSON web token, Node mailer
● Experience with WebRTC, RTSP and other streaming applications
● Good at cron Jobs development and configuration
Responsibilities:
● You’ll develop high quality front end architecture.
● You’ll build solid back-end web services/micro services
● You’ll design and develop APIs and API documentation
● You’ll help the team in designing and normalizing databases
● You’ll ensure cross-platform optimization for web and mobile phones.
● You’ll proactively ensure responsiveness of applications
Qualifications
• 10+ years of experience
• The position requires the candidate to work closely with key stakeholders and senior technology leaders
Responsibilities
• Developer /Architect to help build a strategic platform to improve IT and Business processes
• This senior person will work with the ServiceNow team to help development solutions based business needs and strategies
• The ideal candidate will have experience in implementing ServiceNow ITSM, Sec Ops, GRC, PA, ITBM and ITOM products
• They will perform the necessary tasks to design and configure ServiceNow functions to meet operational needs
• ITSM – Service Portal, Request Fulfillment (Catalog) Incident, Request, Knowledge, Change & Asset Management, Virtual Agents, On Call Scheduling
• ITBM – Project Portfolio Management, Idea, Demand, Agile Development & Test Management
• ITOM – Discovery, Service Mapping, Event Management, Cloud Management
• SAM – Software Asset Management
• GRC – Governance, Risk and Control
• Responsible for the technical specification and implementation of ServiceNow products
• Provide expertise on technical questions related to development of ServiceNow functions
• Develops the technical solutions, work with developers to implements them and performs the component integration tests
• Work with development team and ServiceNow to provide support and implement technical solutions to resolve issues
• Coordinate with Project Manager to plan roadmaps, sprints and releases
• Provide demos to customers for developed solutions and obtain feedback to improve products
• Work with QA and testing teams to coordinate UAT and Smoke testing
• Coordinate system upgrades to latest version of ServiceNow
As the Senior Customer Success Manager, you will lead the onboarding and post-sales efforts in
building and delivering value to our clients. You will be advising, assisting, and guiding the
Company clients about Empuls (Company product) to ensure complete adoption of its features -
thereby enhancing the product usage and business growth. You will be responsible for product
metrics like NPS, churn, MAU, etc
Key responsibilities
1. Involve actively in the complete lifecycle from the pilot, onboarding to the complete
duration of the subscription period.
2. Establish deployment goals and success factors and then develop a plan to carry them out
successfully.
3. Guide, educate, and train the client teams on product adoption.
4. Monitor, document and analyze the progress towards the stated goals and results.
5. Have a data-driven approach in providing solutions for the identified usage gaps.
6. Build value-based relationships with the clients as the single point of contact.
7. Identify right business use cases where Empuls can be applied and work with the client
for getting them implemented ensuring measurable results.
8. Drive opportunities for cross-selling and upselling.
9. Negotiating and closing renewals with existing clientele.
10. Communicate and brainstorm with the product team on customer feedback and help
refine the product roadmap.
11. Work with the marketing team to execute customer surveys, case studies, usability tests,
etc.
Whom will you work with?
You will closely work with the product team. You will report to the product team.
What are we looking for?
● An enthusiastic individual with 4-8 years of experience in customer success in an HR
tech/ SaaS company.
● Experience managing customers (Small, mid and large) and handoff from Sales to
onboarding to customer success.
● Relevant experience in account management and customer success, preferably for SaaS
products.
● Bachelor’s/Master's degree in any HR, Tech, MBA etc.
● Strong interpersonal skills with excellent listening skills and empathy quotient.
● Excellent written and verbal communication.
● Self-motivated, team player with a high focus on customer centricity and delight.
● Expertise in handling client issues and servicing the client in a fast-paced environment.
● Preferred – experience in the HR domain and Technical skills.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity
to work with a team of highly talented young professionals. We also offer a whole load of
benefits to make your stay enjoyable with this company.
We are,
A SaaS commerce company helping organizations enhance employee engagement by offering
products in the area of rewards & recognition, employee surveys via Empuls, incentive
management via Compass, and an e-commerce product catalog via Plum. We welcome you to
explore the website to learn more about us.
Way forward,
If you find this role exciting and want to join us at Bangalore, India, then apply by clicking
below. Provide your details and upload your resume. All received resumes will be screened,
shortlisted candidates will be requested to join for a discussion and on mutual alignment and
agreement, we will proceed with hiring
JavaReact.jsRequirements
- 2-5 years of experience as a back-end developer
- Expertise with Java 1.8 and React JS
- Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
- Should have a strong acumen in Data Structures, Algorithms, problem-solving.
- Experience in Microservices
- Extensive experience in developing Web Services APIs using RESTful API design
- Comfortable writing Unit Test Cases
- Good to have experience/knowledge of
- Docker,
- Scala,
- Python, and
- AWS and other Cloud platforms
- Able to connect the dots between code and business value
Responsibilities
- Engage in high-level conversations about business strategy and the role tech plays in it
- Write well-designed, testable, and efficient code that powers our application
- Write specs and do planning for everything we build
- Conduct application analysis, testing, and debugging
- Diligently document code to keep it clean and transparent
- Ensure cross-browser and device compatibility
You Are
- You believe it’s always on you to make sure anything you do is a success.
- You have the ability to make quick and effective decisions.
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved.
Java|
Position |
Responsible for design, development, debugging and implementation of software |
||
|
Summary: |
applications in support of end user’s requirements. Works on problems of relatively |
||
|
|
complex scope, through general usage of standard concepts and principles and |
||
|
|
applications of own judgement. Responsible for delivering results that have direct impact |
||
|
|
on the achievement of results within the job area as an Individual Contributor. |
||
|
Main |
Responsible for driving and leading the analysis, design, development activities on |
||
|
Responsibilities: |
assigned projects. |
|
|
- Involved in entire SDLC lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines.
- Meets and exceeds standards for the quality and timeliness of the work products.
- Implements, unit tests, debugs and leads integrations of complex code.
- Identify opportunities for further enhancements and refinements to best practices, standards and processes.
- Ensure robust, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations
Experience
Technical Duties & Responsibilities
3 – 6 Years
With 2-4 years of experience in Scalable Architecture development. We are looking for Independent Contributors, who have good understanding of Microservices based architecture, and a comprehensive awareness of various architectures & their suitability as per product requirements: -
- Can solve problems independently, be responsible for the requirement analysis and design implementation of important business modules, and be familiar with the online deployment environment, able to independently analyse and quickly troubleshoot online faults.
- Familiar with JAVA programming principles, understand their advanced features and class libraries, network and server programming, multi-threaded programming, common open source products
- Experience in SOA EIP using Apache Camel Spring Integration
- High quality coding ability, reusability, low coupling, scalability, high performance, maintainability, high security
- Have the architectural design capabilities of modules and subsystems, master common architectural design methods and patterns
- Understand SOA, event-driven, distributed system principles, large-scale network application structure, message middleware, caching, load balancing, clustering technology, data synchronization, NoSQL
- Have the project experience of RabbitMQ or Kafka
- If the candidate has air fare industry experience, might be priority
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon