Customer Care- Inbound Process

Company Overview

We are a full-service marketing agency that helps ambitious brands show up sharper, grow faster and stand out in crowded markets. From content and social to performance marketing, design, video and PR, we build and execute brand strategies end-to-end for a diverse roster of clients across industries. We're a team that moves fast, takes creative risks, and holds itself to agency-grade standards on every single deliverable. If you want your work to ship, get seen, and actually move numbers for real brands rather than sit in a deck, you'll fit right in.

Role Summary

Own the brand's written voice across web, social, email and ads, turning ideas into copy that drives engagement and conversions.

Job Details

• Experience: 2-5 years
• Work Model: On-site
• Work Location: ATS Bouquet, Sector 132, Noida
• Work Week: Monday-Saturday, 9:30 AM - 6:30 PM
• Reports To: Marketing Lead / Head of Content
• Education: Bachelor's degree in English, Journalism, Mass Communication or related field (or equivalent portfolio-proven experience)
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Key Responsibilities

• Write and publish content across blogs, social media, email and ad creatives
• Craft compelling headlines and hooks that drive engagement and clicks
• Develop and maintain a consistent brand tone-of-voice guide across all channels
• Partner with design and growth teams to bring integrated campaigns to life
• Research category trends, audience language and competitor content to stay sharp
• Streamline briefing and review workflows to reduce content turnaround time
• Proofread and edit all outgoing copy to maintain a high publishing standard
• Repurpose long-form content into multiple short-form formats
• Collaborate with SEO to ensure content is optimized for organic discovery
• Pitch original content ideas and campaign angles proactively

Mandatory Skills & Experience

• 2-5 years of professional content writing experience in a startup, D2C or agency setting
• Proven portfolio spanning blogs, social copy, email and ad creatives
• Strong command of grammar, structure, and tone adaptation
• Ability to write in multiple brand voices convincingly
• Basic working knowledge of SEO and keyword-driven content

Preferred Skills (Good to Have)

• Experience writing for a high-growth startup or D2C brand
• Track record of content that measurably moved engagement or conversion metrics
• Familiarity with CMS platforms (WordPress, Webflow)

Tools & Technologies

• Google Docs / Notion
• Grammarly / Hemingway Editor
• Basic SEO tools (Surfer, Ahrefs, SEMrush)
• CMS platforms (WordPress/Webflow)

KPIs / Success Metrics

• Content output volume vs. calendar adherence (target: 95%+)
• Engagement rate (CTR, shares, comments) on published content
• Organic traffic contribution from content
• Turnaround time from brief to publish

Benefits & Perks

• Competitive compensation with performance-linked growth
• High-ownership role with direct access to leadership
• Fast-tracked career growth in a high-growth environment
• Learning and development support
• A culture that rewards speed, ownership and craft

Position: Dot Net Developer

Job Profile: We are seeking a highly motivated and experienced .NET Core Developer to join our team. The ideal candidate will have a strong background in designing, developing, and maintaining web applications and APIs using .NET Core. As part of our dynamic team, you will work on various projects that involve creating scalable and highperforming applications for our clients.

Responsibilities: 

Design, develop, and maintain RESTful APIs using .NET Core and related technologies. 

Develop, test, and deploy web applications that meet functional and non-functional

business requirements. 

Collaborate with front-end developers to integrate user-facing elements with server-side logic. 

Write clean, scalable, and efficient code following best practices in software

development. 

Participate in code reviews, design discussions, and contribute to continuous

improvement processes. 

Troubleshoot and debug applications and APIs to optimize performance. 

Work with databases such as SQL Server or NoSQL databases. 

Implement security and data protection measures. 

Collaborate with cross-functional teams, including QA, DevOps, and Project Managers, to ensure successful project delivery. 

Maintain proper documentation of code, processes, and functionality.

Skills: 

3+ years of hands-on experience with .NET Core in API and web application

development. 

Proficiency in C# and ASP.NET Core for building server-side applications. 

Strong understanding of RESTful API design, development, and best practices. 

Experience with front-end technologies such as HTML5, CSS3, and JavaScript

frameworks (e.g. React, Angular or Vue.js). 

Solid understanding of Entity Framework Core or other ORM tools. 

Experience with SQL Server or other relational databases.

Familiarity with cloud platforms like Azure or AWS is a plus. 

Knowledge of microservices architecture and containerization technologies (e.g.,

Docker, Kubernetes) is preferred. • Familiarity with version control systems like Git. 

Experience with CI/CD pipelines and automated testing frameworks is a plus. 

Strong problem-solving and analytical skills. 

Excellent communication and teamwork abilities. 

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).

We are seeking an experienced and creative Learning & Development (L&D) Specialist – Instructional Designer to design, develop, and implement engaging learning experiences that support employee growth, enhance job performance, and align with business goals. The ideal candidate will have strong experience in instructional design, adult learning principles, and e-learning development tools.

About Us -Celebal Technologies is a premier software services company in the field of Data Science, Big Data and Enterprise Cloud. Celebal Technologies helps you to discover the competitive advantage by employing intelligent data solutions using cutting-edge technology solutions that can bring massive value to your organization. The core offerings are around "Data to Intelligence", wherein we leverage data to extract intelligence and patterns thereby facilitating smarter and quicker decision making for clients. With Celebal Technologies, who understands the core value of modern analytics over the enterprise, we help the business in improving business intelligence and more data-driven in architecting solutions.

Key Responsibilities

•        As a part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the CI/CD components.

•        Creating and managing build and release pipelines with Azure DevOps and Jenkins.

•        Assist in planning and reviewing application architecture and design to promote an efficient deployment process.

•        Troubleshoot server performance issues & handle the continuous integration system.

•        Automate infrastructure provisioning using ARM Templates and Terraform.

•        Monitor and Support deployment, Cloud-based and On-premises Infrastructure.

•        Diagnose and develop root cause solutions for failures and performance issues in the production environment.

•        Deploy and manage Infrastructure for production applications

•        Configure security best practices for application and infrastructure

Essential Requirements

•        Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)

•        Strong knowledge of CI/CD principles.

•        Strong work experience with CI/CD implementation tools like Azure DevOps, Team city, Octopus Deploy, AWS Code Deploy, and Jenkins.

•        Experience of writing automation scripts with PowerShell, Bash, Python, etc.

•        GitHub, JIRA, Confluence, and Continuous Integration (CI) system.

•        Understanding of secure DevOps practices

Good to Have -

•        Knowledge of scripting languages such as PowerShell, Bash

•        Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.

•        Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)

•        Strong communication skills and ability to explain protocol and processes with team and management.

•        Must be able to handle multiple tasks and adapt to a constantly changing environment.

•        Must have a good understanding of SDLC.

•        Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.

•        Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.

•        Organized, flexible, and analytical ability to solve problems creatively.

• Work closely with our internal teams to create content that attracts, engages, and educates existing and potential customers.
• Write content around saas marketing.
• Create engaging short- and long-form written content on a regular and recurring basis (2-3 blog posts per week)
• Assist with the production of visual content such as images, infographics, etc to complement and/or convert your written content.
• Brainstorm and execute new topics and themes that are relevant to our target audience.
• Help set up the overall content & engagement strategy of the company, monitor progress, and come up with new ways to meet and exceed engagement goals.

• 2+ years of professional content writing experience, ideally related to marketing/SaaS products
• The candidate must know about SEO and should have a proven ability to write SEO-friendly content.
• Excellent written English with stellar copywriting skills.
• Fantastic storytelling skills - you have an innate ability to engage and captivate audiences with your words
• Fast learner and creative thinker - you grasp new concepts quickly and are able to turn one idea into many content pieces
• Comfortable adapting writing style & approach based on target audience across different interests and demographics
• You stay updated with the latest trends in your field
• Comfortable with WordPress CMS
• Passionate for content writing.
• Bonus Points - a. If you know how to create graphics etc using Canva/Adobe Suite, Figma, etc. b. If you’re comfortable writing on marketing topics (e.g. lead generation, performance marketing, paid ads, outbound marketing, etc)

• Fully remote flexible work environment & we help you set up your remote workstation too.
• Open book policy - we will pay for books you purchase for your professional and career development.
• Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
• Reimbursements - we minimize your remote setup expenses.
• Health insurance

Role : Sr. Android Developer / Android SDE-II 

Experience : 4+ Years in Android Development

Location : Bangalore / Currently WFH but resuming office from 1st Mar’2021. 5 Days Working.

Education Qualification : Tech/B.E 

Skills :- Android App Development. Exposure to Java, Knowledge of Android SDK, SQLite, familiarity with RESTful APIs and Must have written Unit , Integration and UI Test Cases

Sr. Android Developer 

We are looking for strong technologists who are passionate about solving complex and

challenging problems. You should be  excited about your work and  making an impact on millions of customers. If you love working on latest  technologies, delivering valuable and quality

products with the sense of ownership then this is the place for you :)

Key Responsibilities:

• Participate in architecture, development, testing, implementation, maintenance and documentation of our Android apps
• Ensure the performance, quality, and responsiveness of application.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Maintain the high quality levels of code and various documentations as per phase of project.
• Own end-to-end quality of deliverables during all phases of the software development lifecycle.
• Continuously discover, evaluate, and implement new technologies to maximize   development efficiency

Requirement : 4+ years of software engineering and product delivery experience, with strong background in Android App Development.