
Customer Care- Inbound Process
at Altruist Technologies Private Limited
Status: Open
Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
No of Openings: 30
Salary: ₹15000 - ₹18000 INR
Language: English, Hindi
Skills: Excel, Computer
Experience: 0 - 5 years
Qualification: 12th
Age: 18 - 30 years
Description
Visit
We are hiring a customer service representative to manage customer queries and complaints.
Responsibilities
- Require one year relevant experience in inbound process
 - Excellent communication in English and Hindi
 - A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
 - Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
 - Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
 - To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
 - It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
 - Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller
 
Qualifications-
- 12th or Graduate
 - Language- Hindi & English
 - Age 18-30
 
For Inbound-
- Good communication skills
 - Rotational shift and week off
 - Salary - for fresher - 15k In hand
 - Experience - 16.5k in hand
 

Similar jobs
Key Responsibilities
• Perform finishing, polishing, and installation of wooden furniture and fittings
• Work on doors, wardrobes, cabinets, wall cladding, and decorative woodwork
• Read and interpret technical drawings and site measurements
• Use hand tools and machinery to achieve smooth finishes and precise joints
• Inspect materials for quality and accuracy before and after finishing
• Coordinate with site supervisors and project engineers to ensure timely delivery
Responsibilities
- Content Creation: Write and edit blog posts, articles, and social media content in line with our company’s tone and voice.
 - Research: Conduct thorough research on industry topics and trends to produce relevant, data-backed content.
 - SEO Optimization: Learn and implement SEO best practices to help increase the visibility of content in search engines.
 - Content Planning: Assist in content planning and strategizing for blog posts, social media, and newsletters.
 - Proofreading & Editing: Review and edit content for clarity, grammar, and consistency, ensuring it meets high-quality standards.
 - Collaboration: Work with the marketing and design teams to ensure the content aligns with the brand’s goals and design principles.
 
Responsibilities: Architecture, design and enhancement of moderately complex software resulting in high quality,
software products.
 Lead and guide the software design team with application design and integration.
 Make sure the design is aligned with functional and non-functional requirements for the software.
 Evaluate and recommend tools and technologies for development and make sure a productive development
environment.
 Understand the training requirements of team members to ensure people have necessary skills and
competency for delivering good quality product.
 Make sure team follows best design and coding practices and ensure the final deliverable meets expected
quality.
 Help development team in problem solving and troubleshooting issues.
 Quick understanding of exiting framework/Very good debugging skills to debug existing platform / frameworks
 Strong knowledge in Databases and complex stored procedure understanding.
 Identify technical risk areas and help the team members to solve issues quickly.
 Quickly do the POC investigation and provide the demo to team members to keep the schedule.
 Quickly writing of use cases and minor scenarios, based on that do the estimation and explain the use cases to
team members with development steps.
Desired Skills and Experience
10+ years of hands on experience in Software/Technology Development including architecting and designing software
products.
Must Have:
 Proficienc Proficiency in web development using Java
 Proficiency in Java spring framework (Spring MVC, Spring boot)
 Proficiency in developing UI using HTML, JSP Servlet, JDBC
 Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
 Experience in java-script, AJAX, JQuery
 Workflow concepts and development exposure.
 Understanding of Event/command based architecture.
 Proficient in Object Oriented Analysis and Design.
 Troubleshooting design flaws and system bottlenecks.
 Systems thinking, technical acumen, analytical skills and communication skills.
 Testing skills (Unit testing, Integration testing)
 Exposure to one or more software development methodologies (RUP preferred, one full
 Lifecycle preferred)
 Good analytical and problem-solving skills
 Good knowledge in Git and Maven
 Good knowledge in SOA and micro services.
 Experience designing secure software systems.
 Exposure to design tools – Enterprise architect / Rational rose.
 Experience with debugging tools, profiling tools.
 Good leadership and people management skills
 Quality mindset and attention to detail in all aspects of software engineering and development.
 Experience in SonarQube Cube analysis tool.
 Knowledge and experience in MES (Manufacturing Execution System) domain.
LOOKING FOR IMMEDIATE JOINERS as IT RECRUITER
both Freshers and Experienced for our Bangalore location.
Role: Senior Android Engineer
Work Location: Bangalore-Full time (Work from Office)
Who are we and what do we do?
Digio is a fast growing,profitable product startup founded in 2016 by ex-Flipkart, Twitter folks, playing a key role in India’s Digital story.
The company is building software platforms and products to power business processes, to go paperless and digital in order to bring down cost overheads, time involved in erstwhile offline business processes, thereby being instrumental in increasing operational efficacy and human productivity along with enabling presence-less digital reach and super rich end user experience.
Digio is the market leader in India for Digital onboarding and has played a key role so far in enabling Digital Transformation in India by empowering a large part of the Indian eco-system specifically Fintech sector of India. Digio has been honored as the world's 100 most innovative Regtech companies by the World Fintech Forum.
You can view their website at http://www.digio.in/">https://www.digio.in or find them on Twitter, Facebook, and LinkedIn.
Roles & Responsibilities:
As a Senior Android Engineer at Digio your responsibilities will be:
- Drive Digio SDKs, Libraries, App development in Java, Kotlin and Flutter.
 - Take care of performance and security Android level.
 - Keep it crash free, modular, perfectly memory managed for mass level usage.
 - Usage of Java based REST APIs and backend level developments.
 - Drive Android level development as well around available AI, ML and Vision Android libraries.
 
Requirements:
- Education: B.Tech. (CS/IT) / B.Sc. (CS) / M.Tech. / MCA.
 - Experience suitable to above mentioned requirements around Android. IOS experience is plus.
 - Experience in creating Android Apps from scratch.
 - Experience with Kotlin, Flutter. Experience with Dagger.
 - Experience in dealing with WebViews - Javascript and Native android communications.
 - Good low level and High level software design and architecture skills, experience of working with distributed environments.
 - Have good understanding on Android and IOS internals and memory management.
 - Fast learning abilities.
 - 3-5 years of experience and at least 2 years working with product company.
 
About Us:
Sankey Solutions is a technology solution and IT consulting firm providing IT and digital transformation services. Solving high-level business problems of the clients using advanced software and methods. Started in 2015 with a team of 4 and has grown to a team of 200+ employees with offices in India, Singapore, and the UK.
The company has been awarded as one of the top 5 startups of the year 2019, recognized as the 7th fastest-growing tech company by Deloitte and 13th High Growth Company by Economic Times in India. We are technology agnostic with constant learning and unlearning of tools, languages, and mindset with conceptual understanding over black-box knowledge.
We work to develop innovative technology solutions with the latest technology in the field of Web Mobility, Application Services, AI, Big Data, Machine Learning, Predictive and Prescriptive modelling. With a vision to create a new type of technology company that can drive more innovation and build cutting edge solutions, we have worked with 50+ clients globally. Built more than 60 applications and solved more than 80 business problems
Role: HR-IT Executive
Job Description:
Job responsibilities:
- Create and execute a Campus Strategy for Sankey Solutions.
 - Building relationships with College TPOs/ Directors/ representatives and driving campus hiring initiatives.
 - Visiting College Job fairs in PAN India and conducting pre-placement presentations, group discussions, technical interviews, and Personal Interviews.
 - Showcase your passion for campus talent acquisition by being responsible for PAN India campus relationship coordination with training & placement officers.
 - Own and participate in induction program activities to maintain candidate engagement that results in a higher conversion of full-time employment.
 - Leverage functional expertise, industry knowledge and trends to identify optimum sourcing options to attract top talent across campuses to ensure quality hires.
 
Qualification:
- Tech, B.Tech, M.Sc, B.Sc, BCA, BE, ME (COMP and IT students only), and MCA +MBA (HR)
 
Skills requirement:
- Excellent interpersonal skills & presentation skills
 - Dynamic personality
 - Problem-solving attitude
 
Experience: 1 year and above
Location: Thane, Mumbai
Note: Only IT graduates can apply for this role
Solid understanding of Spring and Spring Boot Framework
Experience with NoSQL DB, preferable MongoDB
Experience working with Agile Methodology and BDD Framework
Experience with Microservices Architecture
Skill Requirements:
- At least 3 to 9 years experience of using .NET development
 - Experience in using ASP.NET or .Net Core for developing Windows, Web applications
 - A good understanding of WPF, WCF, XAML, MVVM, MVC, Design Patterns
 - A good understanding of T-SQL, MS SQL
 - A solid understanding of OOP principles
 - A good understanding of N-tier and N-layered architecture
 - Strong analytical skills
 - Attention to detail
 - Experience in working effectively as part of a team
 - Good written and verbal communication skills
 - Inter-personal skills
 - A flexible approach and ability to adapt
 - Ability to work under own initiative
 
Technical Competencies
- Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
 - Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
 - Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
 - Core Java Language (Collections, Concurrency/Multithreading)
 - JDBC concepts (connection pooling, statement, result set)
 - Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
 - Database optimization and profiling
 - Core/JEE/Integration Design patterns/UML
 - Should have experience in Unit Testing
 - Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
 - Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
 - Ability to apply design patterns consistently and also accurate when building per design requirements
 - Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
 - Demonstrated problem solving, analytic and troubleshooting skills.
 - Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.
 








