Sales Executive

Company: IDFC First Bank

About the company:

IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector.

Role Overview:

QA Overview: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system.

Job Description

Job Title: QA tester

Location: Chennai

Compensation: Commensurate with Experience

Experience: 5-10 Years

Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

• Proven experience in both manual and automated testing. 
• Strong proficiency in automation tools (e.g., Selenium, Appium) and scripting languages. 
• Experience with web, mobile, API, and database testing.
• Familiarity with agile development methodologies.
• Excellent analytical and problem-solving skills. 
• Key Competencies: - Automation scripting (e.g., Java, Python, JavaScript), SQL and database querying skills - Attention to detail - Collaboration and communication - Analytical thinking

Key Responsibilities: 

1. Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements. 
2. Automation Testing:  Develop and maintain automated test scripts using industry-standard tools (e.g., Selenium, Appium). - Execute automated test suites and Analyse results. - Identify opportunities for test automation and implement efficient testing strategies. 
3. Manual Testing: Execute manual test cases for functional, regression, and performance testing. - Document and report defects, providing detailed information for developers. - Conduct exploratory testing to identify unforeseen issues. 
4. Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. - Validate API functionality and integration points. - Ensure compatibility across different browsers and mobile devices. 
5. Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment - Integrate automated tests into CI workflows to enable early detection of defects - Continuously assess and optimize CI processes for speed, efficiency and reliability
6. Database Testing: Develop and execute SQL queries to validate data integrity. - Verify data transformations and migrations. - Identify and address performance issues related to database interactions. 
7. Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. - Participate in agile ceremonies, providing input on quality-related aspects. 
8. Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. - Create and update testing documentation as the application evolves. 

Requirements:

· Identifying opportunities in target markets for your organization’s products and services.

· Generating leads through cold calling prospective clients or networking at trade shows.

· Developing and nurturing relationships with key customer accounts

· Keeping up with the latest industry developments, including market positioning of corporate competitors.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

Job for Front end Developer

WFH

Lead Front end engineers

Skill sets are:

• Typescript
• Javascript
• React
• Redux - global state management experience.

Good to have Back End Javascript experience as well as there might be times when the front end team has to do some back end work (which is the bulk of engineering work).

• Front End Lead (who is a PM / Scrum Master)
• Sr. Front End person who can do Client Interaction i.e. good Communication Skills.
• UI Engineer / Architect who has evolved as a Manager who can take care of Delivery of Front End team only.
• This role will interact with the Product Team to understand the product requirements so that he can be the point of contact for Product Requirements.

• Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
• Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
• Docker and Kubernetes (EKS)
• Linux/UNIX Administration (Amazon Linux and RedHat).
• Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
• Configuration Management tools (Chef or Puppet or ansible).
• Log aggregations tools such as Elastic and/or Splunk.
• Automate infrastructure and application deployment-related tasks using terraform.
• Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

• Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
• Build AWS or other public cloud infrastructure using Terraform.
• Deploy and manage Kubernetes (EKS) based docker applications in AWS.
• Create custom OS images using Packer.
• Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
• Liaison between application development, infrastructure support, and tools (IT Services) teams.
• Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
• Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
• Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
• Learn on the job and explore new technologies with little supervision.
• Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

• Solid experience in building a solution on AWS or other public cloud services using Terraform.
• Excellent problem-solving skills with a desire to take on responsibility.
• Extensive knowledge in containerized application and deployment in Kubernetes
• Extensive knowledge of the Linux operating system, RHEL preferred.
• Proficiency with shell scripting.
• Experience with Java application servers.
• Experience with GiT and Subversion.
• Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
• Experience working in a large-scale operational environment.
• Internet and operating system security fundamentals.
• Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
• Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
• Experience with Configuration Management Automation tools (chef or puppet).
• Experience with virtualization, preferably on multiple hypervisors.
• BS/MS in Computer Science or equivalent experience.
• Excellent written and verbal skills.

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields
• Certificates of training in associated fields/equipment’s

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

• The ability to write and think creatively
• Significant experience in writing strong, accurate copy that is grammatically correct
• A flexible approach and willingness to adapt ideas as per clients requirement
• The ability to work to strict deadlines without compromising on work quality
• Great organizational skills
• An eye for detail
• Strong research skills