Customer Service Cell- Executive

We are looking for Complete Fresher candidate for Intern Position Node js who want to make career in IT company and want to learn Live Project working.

Location : Indore, M.P( Work from office only)

Responsibilities :-

1) He or she will be doing backend Development ( database, admin panel and Rest api)

2) He or she will be learning backend logics with node js and Mongo db databse

3) He or she will be working under Senior Guidance and module by module everything will learn from start and scratch on backend part

4) He or She will be eligible for full time roles also if performance is good and recommendation also in another IT company

5) He or she will receive internship certificate , letter of recommendation and placement assistance.

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if interested for internship then Please call and visit office for detail discussion and for free counseling Monday To Saturday 11 Am to 7 P.M

Company name : Logical Soft Tech Pvt Ltd, Indore(M.P)

Contact : - +91-826.982.972.9(HR), +91-786.973.159.5(HR), +91-741.595.091.9(HR), +91-821.025.182.4 (technical Department),

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P

Google Form

https://forms.gle/6HYUGMp3A8WdvmDS9

Referred by Sumit sir

https://www.instagram.com/p/C-evFytohcz/

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.