Customer Service Cell- Executive

Role & Responsibilities

• UX/UI Matchmaker: Lead end-to-end design for apps/web – from profile swipes to wedding planning flows. Turn "single" users into "success stories" with intuitive, delightful interfaces!
• Design System Guru: Build, own & evolve our Shaadi Design System (Figma-based) – components, tokens, guidelines that scale across products. No more design debt drama!
• B2C Superpowers: Deep-dive user research, A/B tests, & analytics in high-traffic consumer apps. Personalize journeys for 35M+ users – think AI matches, chat boosts & premium perks!
• Cross-Func Collab: Partner with PMs, Engg, & Data teams to ship fast. Mentor juniors, run critiques, & evangelize design thinking. Be the "design doctor" for sticky features!

Ideal Candidate

• Strong Product Designer, with focus on B2C Products
• Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies
• Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)
• Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)
• Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies
• Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)
• Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies
• Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study
• Mandatory (Note 2): This will be a complete IC role
• Mandatory (Note 3): CTC is inclusive of 5%variable
• Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Experience in Core Java and Spring Boot.

 • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications. 

• Good development experience with RDBMS.

 • Good knowledge of multi-threading and high-performance server-side development.

• working knowledge of Kafka

• Excellent problem solving and coding skills. 

• Strong interpersonal, communication and analytical skills. 

• Should have the ability to express their design ideas and thoughts.

At Fieldproxy, we’re building the next generation of AI-powered field service management solutions - software built with AI, assisted by humans with deep domain expertise. Our platform helps companies streamline operations, from scheduling and routing to customer engagement, by combining customizable templates with AI-driven automation.

We’re looking for an AI Product Specialist who can bridge the gap between our customers’ unique business needs and our AI-first platform capabilities.

Role Overview

As an AI Product Specialist, you will work closely with clients to understand their workflows, identify their requirements, and configure our platform to deliver tailored solutions. You’ll leverage existing LLM models, fine-tune them where needed, and ensure successful deployment of AI-powered features across client applications.

This is a highly cross-functional role, requiring strong communication skills, technical knowledge of AI/LLMs, and a customer-first mindset.

Key Responsibilities:

• Collaborate with clients to gather and analyze requirements for AI-driven field service solutions.
• Configure and customize the Fieldproxy platform using AI templates and builder tools.
• Work with large language models (LLMs) to fine-tune outputs and align them with client-specific needs.
• Partner with engineering and product teams to scope technical feasibility and drive implementation.
• Serve as a trusted advisor to clients, explaining AI capabilities in simple, actionable terms.
• Continuously test, validate, and improve AI workflows to ensure high-quality performance.
• Document configurations, best practices, and client solutions for scalability.

Requirements

• Hands-on experience with large language models (OpenAI, Anthropic, etc.) and fine-tuning approaches.
• Familiarity with prompt engineering, embeddings, and APIs.
• Strong problem-solving skills with the ability to translate customer requirements into technical solutions.
• Excellent communication and presentation abilities to engage both technical and non-technical stakeholders.
• Comfort working in fast-paced, startup-like environments.

Nice-to-Have

• Exposure to workflow automation platforms (Zapier, n8n, Make, etc.).
• Knowledge of databases (PostgreSQL preferred).
• Basic programming/scripting skills (Python, JavaScript)

What We Offer

• Opportunity to shape the future of AI in field service management.
• Work directly with cutting-edge LLM technologies and real-world enterprise use cases.
• A collaborative team of builders passionate about AI and customer success.
• Competitive compensation and growth opportunities in a rapidly scaling company

Job Title: HR Executive

Location: Gurugram

Company: Rapidsoft Technologies

Experience: 2+ Years

Job Summary:

We are looking for an HR Executive with strong exposure to HR Operations, Recruitment, and Generalist functions. The role requires hands-on experience in managing day-to-day HR activities and supporting business needs.

Key Responsibilities:

HR Operations (60%)

Manage attendance, leave, payroll coordination, and HR documentation

Handle onboarding, offboarding, and employee records

Ensure compliance with company HR policies and procedures

Recruitment (30%)

Source, screen, and coordinate interviews for open positions

Manage end-to-end hiring for junior and mid-level roles

Maintain recruitment trackers and candidate databases

HR Generalist (10%)

Address employee queries and support engagement initiatives

Assist in performance management and HR reporting

Requirements:

2+ years of experience in HR operations and recruitment

Strong knowledge of HR processes and labor practices

Good communication and coordination skills

Proficient in MS Excel and HR documentation

Experience in IT/Technology company

Job Description :

• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.

Note : Night Shift 
           Time : 6:30PM - 4:30AM
        
            Fluent english is must

JOB DESCRIPTION

• Client acquisition and business development by direct/indirect sales.

• Offer customised portfolio solutions to clients based on their risk/ return and liquidity profile.

• Maximise revenue generation and lead closures by using social and public media marketing campaigns.

• Strong client focus including pre and post sales services for long term wealth retention.

• Meet and advise clients on real estate.

• Transaction management and deal closure from sourcing to ROI generation.

• Develop Square Yards as a brand by ensuring service standards in line with company policies.

• Attractive incentives, mobility across regions (global), fast track growth and equity ownership for superior performers.

1. 0 to 2 years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, SQL, PL/SQL, XML, XSLT, JSON,
2. Good to have strong experience in Core Java SpringBoot, Spring framework
3. knowledge of Spring MVC, Spring REST, JDBC Templates
4. Knowledge of Java/J2EE Design patterns
5. knowledge of implementation of WebServices like REST will be added advantage
6. Good knowledge of Relational Databases like MySQL, PostgreSQL, MS SQL Server with complex SQL Queries, Stored Procedure, Triggers
7. Knowledge of Unit Test Cases is added advantage
8. Knowledge of build tools like Maven, Gradle, Ant
9. Knowledge of any one or more of MongoDB, Cassandra, Neo4J, Redis, Kafka, ActiveMQ, Caches, Microservices will be a major plus
10. Good to have knowledge of ORM like Hibernate
11. Knowledge and experience in nodejs backend will be added advantage

Requirements :

1. Must be a good team player and self-motivated Individual
2. Very Strong analytical abilities and interpersonal skills
3. Strong verbal and written communication skills with other developers and business clients
4. High commitment levels

- Automation Testing
- Manual Testing
- API Testing
- Performance/Load/Regression Testing
- Proficient on Mobile/Web Applications testing
- Should know any of these programming languages such as  Java or Python
- Proficient on any one of these testing frameworks such as selenium, TestNG, Appium, Page Object Model, etc.
- Should have knowledge on Jira Bug tracking tool
- Knowledge on setting up automation testing infrastructure
- Writing automation testing scripts for Android/iOS/Web
- Should know about writing test cases & reporting defects
- Define severity and priority for each defect
- Understanding of the latest trends
- Accuracy and attention to detail
- Work with cross-functional teams to ensure quality throughout the development process