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Leading Mfg.Co. logo
Customer Service Cell- Executive
Leading Mfg.Co.
Customer Service Cell- Executive
Leading Mfg.Co.'s logo

Customer Service Cell- Executive

at Leading Mfg.Co.

Agency job
via Unnati
3 - 4 yrs
₹4L - ₹4.5L / yr
Delhi, Gurugram, Noida
Skills
Customer Support
Customer Service
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!

Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
 
As a Customer Service Cell- Executive, you will be representing the company by being a part of the customer service cell and extend your best support to the customers by acting as a bridge between the customers and the company.

What you will do:

  • Being involved in various day-to-day activities such as order punching, order processing, shipping plans, order tracking, sharing delivery status etc. and also handling any order issues
  • Answering customer queries on information including but not limited to, order status, shipment dates etc.
  • Responding to customers in a courteous and timely manner
  • Ensuring the terms and conditions while managing various customer orders from processing to delivery
  • Updating and maintaining relevant data and reporting the same to the company in regular intervals

 


Candidate Profile:

What you must have:

  • Graduation is a must
  • 3– 4 years of relevant work experience in customer service– order management role
  • Excellent communication and listening skills
  • Good knowledge as well as work experience in using SAP
  • Good in MS Word, MS Excel and email writing
  • Attention to detail and ability to multi-task
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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