Customer Service Cell- Executive

Strong PMO / Project Management Profile

Mandatory (Experience) – Must have a minimum 3+ YOE in Project Management and related roles

Mandatory (Skills 1) – Must have hands-on experience with Project Management standards, processes, and governance

Mandatory (Skills 2) – Must have experience of managing project status, risks, budgets, deviations, and defect tracking

Mandatory (Skills 3) – Must have experience in Project Planning & Scheduling using tools such as MS Project Planning and Advanced Excel

Mandatory (Skills 4) – Must have experience in developing dashboards and reports for management and stakeholders

Mandatory (Skills 5) – Must have experience in participating in Scrum calls and Agile ceremonies

Mandatory (Qualification) – Must hold a Bachelor’s degree

Preferred

Preferred (Skills) – Familiarity with Azure DevOps, Jira, and Power BI.

Preferred (Company) - Product Companies

Job Description:

Want to help- We are looking for “Area Head” to expand our customer base and achieve sales quotas for a specific zone of our company.

Ultimately, you will ensure your area of responsibility meets and exceeds the expectations of our business objectives and contributes to our company’s success in the long run.

Responsibilities:

• Create area sales plans and quotas in alignment with business objectives
• Achieve business targets of the area for various quarters as well as the financial year
• Develop, manage and fulfillment of an efficient distribution network to improve sales performance
• Building the AffordPlan brand within the defined hospital network zone
• Maintaining strong relationships with doctors, and customers.
• Implement innovative sales techniques to increase customer satisfaction.
• Identify hiring needs, select and train new executives.
• Optimize and oversee operations to ensure efficiency
• Able to convert leads from various channels.
• Forecasting daily MIS on product performance across all branches.
• Developing, Constructing and Cooperative working relationship with the employee of the mapped branch.

Requirement:

• Proven work experience as Area Sales Manager, Territory, Zone Manager or similar senior sales role
• Minimum 4 years of experience required in B2C sales (preferring Industry - BFSI Insurance/Retail & distribution/ Telecom/Consumer Durables).
• Ability to measure and analyze key performance indicators (Profit and KPIs)
• Ability to lead and motivate a high-performance sales team.
• Strong organizational skills with a problem-solving attitude
• Exceptional communication and interpersonal abilities.
• Availability to travel as needed

What we are scouting for

• BS/MS in computer science or equivalent work experience in IT
• 2+ years’ experience designing and developing applications using Java EE platforms
• A strong hands-on programming knowledge in Core Java including Java 8. To solve the problem given in optimized way.
• Strong knowledge on the Data structure and algorithm.
• Experience developing and designing API integrations using SOAP/RESTful
• Should be able to understand the time complexity of the existing algorithm. Able to compare different algorithms available.
• Expert understanding of the object-oriented design and programming concepts
• Know the fundamentals of Object-Oriented Programming using Java;
• Used SQL & NoSQL solutions
• Experience in GIT/SVN, build tools such as Ant/Maven/Gradle
• Experience in JUnit, Sonarqube, Mockito, Jacoco, Maven & Jenkins

Technical Competency – Nice to have

• Experience in Dependency Injection, Annotation, Validations, Auto Wiring
• Good knowledge in internal working on Memory Management, Transaction management
• Knowledge on DevOps pipeline tools like Jenkins, tools for Code quality scan, tools for security scan
• Spring boot
• Spring MVC
• Any Java Certification

Behavioural Competency

• Strong interpersonal communication skills
• Ability to lead self and team toward common goals
• Excellent oral and written communication, presentation, and analytical skills
• Excellence in technical communication with peers and non-technical cohorts

What you will be doing

• As a self-motivated and enthusiastic member of our team, you will work with extremely talented peers in a fun environment building performance efficient payment authorization services that are highly scalable, configurable and available
• You’ll work in an Agile environment with a focus on problem solving and engineering excellence.
• Worked independently and as a member of a team, determined to make active contributions to the assigned Team
• Flexible and adaptable approach to the roles assigned to you
• Ability to coordinate and prioritize tasks, and work in a fast paced and challenging environment
• Deliver on time under dynamics with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
• Make a large impact on the design, architecture, and implementation of cutting edge products
• Work with other team members to investigate design approaches, prototype new technology

and evaluate technical feasibility

• Work in an Agile/Scrum environment to deliver high quality software
• Establish architectural principles, select design patterns and then mentor team members on their appropriate application

What you need to have:

Your Key Responsibilities

You will build robust, secure and scalable micro-services

• You will be responsible to implement RESTful service
• You will take ownership to build scalable, reliable and performant code that complies with our internal code guidelines
• Take part in code reviews and architecture development
• You will influence how we build individual features and products, and bring in best practices and patterns that can be used for engineering lifecycle
• You will be driving architecture and design discussions and will be responsible to run and maintain good infrastructure

What to Bring

B.Tech/ B.E. in Computer Science from a reputed college or related technical discipline with 5-8 years of experience in software development

• Knowledge for data structure and an eye for architecture
• Familiar with Git Architecture
• Experience with reactive programming
• Experience in building RESTful APIs with monitoring, fault tolerance and metrics
• Exposure to relational and NoSQL databases (MongoDB, Redis)
• Exposure to server-side services using ElasticSearch and ESB - Camel, ActiveMQ
• Experience in MEAN stack development
• Strong experience with AWS Stack

We are hiring for the position "Intern-Inside Sales" in our organization. We need someone who is young and enthusiastic, creative and think out of box, ready to work in start-up culture and should have passion to build efficiency into the system.

The "Inside Sales Intern" would be part of the B2C function and work as a Sales Support Executive. He/she would drive the new customer acquisition, customer relationship, management, operations & reporting. He/she is responsible for generating new prospects by interacting with existing and prospective customers to garner their interest and convert them into qualified leads.

Key Responsibility Areas:

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Contact the consumers from the given database and promote the product.
• Understand the customer requirement thoroughly and pitch LearnCab product/service accordingly.
• Meet the daily/weekly/monthly and quarterly targets.

Requirement:

• Degree/Master Degree holders in any discipline with good fluency in English.
• Responsible for making Service Calls, Sales Calls (Cold Calling), Lead Generation Activity, etc.
• This internship program is for a period of 3 months.
• If we find the intern is passionate and good during his/her engagement with us in 3 months, they will be absorbed for Inside Sales team as permanent on-roll employee.
• The intern’s overall performance would be gauged over 3 months engagement with us and if we find he/she is moderate/acceptable but not satisfactory, may continue their internship for further 3 months with mutual agreement.
• The intern not meeting the organisational demands would not be absorbed on full-time roll, however will be provided an experience certificate on completion of internship for the respective engaged months with us.
• The engaged intern would be provided stipend and internship certificate at the end of the successful internship program completion with us.
• The intern must use their personal Laptop and Phone for the work (SIM Card would be provided).
• Willing to explore the E-learning space/ EdTech industry.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Demonstrate ability to learn & adapt.
• Willing to join us on immediate basis.

Stipend: Paid Internship

Work timings: Standard Corporate Working hours

Job Location:

Nagarbhavi, Bengaluru (Currently WFH)