Customer Service Cell- Executive

Job Summary:

We are seeking a highly organized and detail-oriented HR Business Partner & Payroll Specialist to join our dynamic team. This dual role is critical in aligning HR practices with business objectives while ensuring accurate and timely payroll processing. The ideal candidate will be a proactive and strategic thinker with strong interpersonal skills, a thorough understanding of HR principles, and expertise in payroll administration. This role requires a self-starter who can manage multiple priorities, build strong relationships with employees and stakeholders, and maintain the highest level of confidentiality.

Responsibilities:

HR Business Partnering:

●    Serve as a strategic HR partner to assigned business units or departments, understanding their goals and challenges and developing HR strategies to support their success.

●    Provide guidance and support to managers and employees on a wide range of HR matters, including employee relations, performance management, talent development, and organizational design.

●    Collaborate with management to identify and address employee performance issues, conduct investigations, and recommend appropriate disciplinary actions in accordance with company policy and legal requirements. 

●    Support the implementation of HR programs and initiatives, such as compensation and benefits, learning and development, and employee engagement programs.

●    Partner with the talent acquisition team to understand workforce planning needs and participate in the recruitment and onboarding processes.

●    Analyze HR metrics and trends to identify opportunities for improvement and develop data-driven solutions.

●    Stay up-to-date on relevant employment laws and regulations and ensure company policies and practices are compliant.

●    Facilitate organizational changes and support change management initiatives.

●    Act as an employee advocate, fostering a positive and productive work environment.

Payroll Administration:

●    Collect, review, and verify employee timekeeping data, ensuring compliance with company policies and applicable laws.

●    Calculate and process payroll adjustments, including new hires, terminations, promotions, leaves of absence, and retro payments.

●    Administer employee benefits programs related to payroll, such as deductions for health insurance, retirement plans, and other voluntary benefits.

●    Prepare and submit statutory payroll reports and filings (e.g., PF, ESI, TDS, Professional Tax, etc.) in compliance with local and national regulations.

●    Reconcile payroll data with general ledger accounts and resolve any discrepancies.

●    Respond to employee inquiries related to payroll, benefits, and tax-related matters in a timely and professional manner.

●    Maintain accurate and confidential payroll records and documentation.

●    Participate in the implementation and maintenance of payroll systems and software.

Qualifications:

●    Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR is a plus.

●    3+ years of progressive HR experience, with a significant portion in HR Business Partnering and payroll administration.

●    Strong understanding of HR principles, practices, and employment laws.

●    Proven experience in managing the full payroll cycle and familiarity with relevant payroll software and systems.

●    Excellent analytical and problem-solving skills with a strong attention to detail and accuracy.

●    Exceptional communication, interpersonal, and relationship-building skills.

●    Ability to handle sensitive and confidential information with discretion and integrity. 

●    Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

●    Proficiency in MS Office Suite (Word, Excel, PowerPoint). 

Preferred Qualifications:

●    Familiarity with HRIS systems (e.g., Greythr & Zoho)

●    Experience in developing and implementing HR policies and procedures.

Skills Required:

For Oracle Apex Developer, we are specifically looking for someone who has good hands-on experience in setting up and configuring Oracle APEX on a Red Hat Linux environment.

Excellent understanding of ISO 270001 processes, IT systems infrastructure and best practices.

Working experience in emerging technologies like MS Azure, O365, SharePoint Online, Virtualization. 

Strong hands on experience on Fortinet, Cyberoam Firewall, Vlans, Active Directory & Domain Controller migrations.

Should have prior experience in Server, Network, OS Hardening/fine tuning of Security parameters/Infrastructure audits.

Excellent working knowledge of computer systems, security, network and systems administration, databases, NMS tool, data storage systems, CCTV and phone systems.

Able to configure Group Policies and Printer Management Able to connect machine to the Domain Controller Able to Install through Domain Controller.

Ability to Install and Configure Symantec/ Kaspersky Endpoint Security, Antivirus in Network and Standalone Environment.

Excellent communication and documentation skills.

Worked on SAN & NAS.

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for https://www.simplilearn.com/top-benefits-of-learning-devops-article" target="_blank">DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate https://www.simplilearn.com/best-ci-cd-tools-article" target="_blank">CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (https://www.simplilearn.com/open-source-pipeline-tools-for-devops-article" target="_blank">CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

• If you are from IIIT, NIT;
• If you have experience of Amazon or equivalent product company;
• If you are confident to use technology and meet any product goals; Coding must be your interest as entrepreneurs need to do anything and everything if required. 
• Have https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23Leadership&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">Leadership qualities to present yourself strongly to https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23VCs&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">VCs and can debate well;
• If you are ready to take the challenge with Company Stake, Co-founder role, and a minimum fixed salary (don't compare it with your corporate salary) to run your essentials; then THIS IS AN OPPORTUNITY TO TRY ENTREPRENEURSHIP WITH MINIMUM POSSIBLE RISK. You will not get an option to be a co-founder of a 3+years old totally operational startup, who gives you the seed for the next year to give a final touch and raise Series A.