Customer Service Cell- Executive

We are looking for a purist Python developer intern to manage and improve our REST APIs, and role-based access control functionalities, and build out new product features in our products while maintaining data integrity in various systems

Roles and Responsibilities:

• Learn to employ technologies that are distributed in nature.
• Take ownership of your work – keep a keen eye out for bugs that might arise, ardently resolve them; make feature additions to your product; or sometimes, when you’re feeling ambitious
• Be versatile – Work on Django applications, micro-services, data tools, cloud and DevOps.
• Participate in the entire application lifecycle, focusing on building new features and debugging.
• Write a new post on our engineering blog every time you learn and roll something out.

Skills required:

• You understand the technology and have a knack for finding creative solutions to complex problems
• Good in Python, with knowledge of at least one Python web framework, Django preferred
• Keen interest in building web applications.
• Should love challenges, and pick up new languages, frameworks or technologies on the go.
• You have excellent written and verbal communication skills
• Available for 4-6 months of internship.

PRE SALES

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, Micro-Loans, Nano-Loans and other Unsecured Loans.

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; with our Development Center based out of Gurugram, India.

ORGANIZATION’S GROWTH PLAN

Datacultr’s vision is to enable convenient financing opportunities for consumers, entrepreneurs and small merchants, helping them combat the Socio-economic problems this segment faces due to restricted access to financing.

We are on a mission to enable 30 million unbanked & under-served people, access financial services by 2025.

JOB DESCRIPTION

POSITION                                   –         Trainee / Executive

FUNCTION                                 –         Growth

ROLE                                           –         Individual Contributor

WORK LOCATION                    –         Gurugram

WORK MODEL                          –         Work from Office only

QUALIFICATION                       –         B.Tech/ B.C.A/ M.Tech/ MBA

SALARY PACKAGE                 –         Negotiable based on skillset & experience

NOTICE PERIOD                       –         Can join at the earliest

EXPECTATION –

As a Pre Sales team member, you will be aligned to address technical needs of our clients/ customers and contribute to the overall growth of the organization. You must maintain deep knowledge of Datacultr’s platform's features, capabilities, and integration points, and be able to articulate these to customers and internal team/s as & when required.

KEY RESPONSIBILITIES –

1. Customer Relationship Management: Be the primary technology point of contact for our customers. They are responsible for understanding customer business challenges and technology needs, establishing and maintaining strong relationships, and ensuring customer satisfaction.

1. Account Growth: Identifying opportunities for account growth and discuss the same with your seniors to pitch for upselling or cross-selling. Works closely with internal Customer Success teams to identify these opportunities and demonstrate the value of additional services or products.

1. Issue Resolution and Escalation Management: When technical issues arise, coordinate with the support and engineering teams to resolve these issues promptly. Quickly manage issues and ensure timely communication back to the customer.

1. Training and Education: Creation and delivery of training materials and sessions for customers, ensuring that they can effectively use the platform.

1. Technical Planning and Consultation: Collaborates with internal Customer Success Managers to develop strategic plans that leverage the Datacultr platform to address business needs and opportunities. They deliver consultative guidance on best practices and standard methodologies.

1. Reporting and Analytics: Provide regular reports to internal stakeholders on account status, usage metrics, service levels, and other key performance indicators.

 KEY REQUIREMENT -

• 0 - 1 years of experience required in the SaaS industry, preferably with a Banking Software Vendor, focused on global financial services.
• Functional experience in a technical pre sales role.
• Knowledge of enterprise products life cycle.
• Strong analytical and problem-solving skills
• Good oral and written communication skills, people skills, and presentation skills

PERKS & BENEFITS

v Professional Development through Learning & Up-skilling.

v Performance variable pay

v Flexible working hours

v Medical benefits

v Exciting work culture

Android Developer

Skills Required: -

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as “touch”
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Should be good in Socket.io and Google map api integration expert.

Android Developer Requirements:

• Degree in software development, computer science, or similar.
• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.

Nature of project – Product development.

Key skills: Java full stack developer with React Js experience.

Key Responsibilities

• Advance the state of the art in building Microservices with Java and frontend applications with React JS.
• Design and Develop Cloud based, web applications for SMBs
• Design and develop the front end for customer-facing applications using MVC framework
• Design and develop supporting components and Microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant B2B2C environment
• Team with top-notch engineers, product managers, Dev Ops and QA following agile development methodologies
• Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
• Develop technical specifications
• Contribute to test plan development.
• Create Prototype and/or Proof of Concepts (POCs) when necessary
• Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
• Manage and maintain Cloud infrastructure
• Maintain and improve the functionality and performance of the existing web applications; refactor legacy codebase
• Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
• Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
• Lead team in software development best practices including Peer Code Review, Unit testing, Automated Deployments, and Automated Testing.
• Write technical documentation

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Content Writer at Coredge, you need to write B2B focused and technical whitepapers, briefs, articles, web

content, data sheets and product documentations to promote our high stable products and solutions. Utilize

industry best practices and familiarity with the organization's mission to inspire ideas and content.

What you will do?

• Research industry-related topics (combining online sources, interviews and studies) & produce technical

content

• Work along with product architects and engineers to product technical content.
• Write articles, whitepapers, technical briefs, data sheets to promote our products and solutions
• Develop and maintain product documentations
• Submit work to technical managers for input and approval
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Handle Company internal and external newsletter
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Write and Update website content as needed
• ADDON - Manage WordPress website and keep in up to date with latest happenings. Monitor and analyze

the performance of key performance indicators (KPIs) to offer suggestions for improvement

Additional Skills:

• Proven work experience as a Technical Content Writer, Copywriter or similar role
• Portfolio of published articles
• Knowledge of SEO, basic digital marketing
• Should have intermediate knowledge of WordPress. Should be hand-on with all part of WordPress
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines
• BSc in Marketing, English, Journalism or related field. Technical or engineering education is addon.

Additional Advantage:

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize

hardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and

influence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real

time constraints.

What's In It for You?

• You will get a chance to understand and write about cloud-native and hyper-scale products.
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
•  

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)
•  

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve thought exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us...

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability

status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other

characteristic protected by applicable central, state or local laws.

Year of experience- 2+ years

Skills

• Experience with designing, developing, deploying, and maintaining secure and scalable web-based applications.
• Experience using JavaScript based frameworks- ReactJS/AngularJS, HTML/CSS, Java Script, XML, jQuery, NodeJS, Express and other related technologies.-Good understanding of data structures and algorithm-Familiarity with databases.
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment.-Basic knowledge of AWS preferred.

• Experience with Scrum or other Agile development methodologies.-Comfortable working in multi-disciplinary, self-organized teams.-Good at written and verbal communication skills.

• Design and develop high-quality software used by millions of customers, in an agile and iterative development culture.
• Support and maintain existing applications and develop new modules as and when required for feature enhancements.
• Adopt best practices in web development, design, testing, code review, version control, documentation, build, deployment, and operations.
• Participate in design reviews, code reviews, and provide improvement recommendations.
• Working closely with product lead, delivery lead, and other agile team members, and ensures that the desired result for our projects are achieved.

Should be able to take responsibility and work independently.

- Professional experience with C#, .NET & OOPS

- Skill for writing reusable C# libraries

Job Summary for BDE profile :

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

Business Development Executive skills :

• Bachelor’s degree is required. 
• Knowledge about Software development(Android and iOS).
• Excellent communication skills.
• Collaboration Skills.
• Goal-focused and negotiation skills.
• Ability to develop good relationships with current and potential clients. 
• Knowledge of bidding portals like Upwork, Guru, Freelancer.

BDE  Responsibilities :

・ Oversee the sales process to attract new clients.

・ Work with senior team members to identify and manage risks.

・ Maintain fruitful relationships with clients and address their needs effectively. 

・ Research and identify new market opportunities.

Mastree's engineering team is working towards building a data science engine that enables students to learn in a way they understand the best. We believe in delivering learning experiences through engagement. The product is designed with countless embedded interactive information pieces to help the students imbibe the concepts better. At Mastree we take pride in being a part of the product that holds the potential to revolutionise the education process.

We are looking for folks who are passionate about creating interaction rich interfaces. Creative individuals who believe in the power of visuals.

Responsibilities:

• Creating visual elements that users see and interact within our web platform.
• This makes your role crucial for the success of the product.
• Working closely with the design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Ensuring that the application is optimised both in terms of technology and in delivering the best educational content.
• Building web platform for our live tutoring platform
• Creating interactive learning activities for K12 students and work on our upcoming products

Requirements:

• You are an avid programmer
• You have great grasp of fundamentals of JavaScript and ES modules, new ECMASCRIPT concepts
• You have experience in ReactJS web app development
• You are an exceptional problem solver, with attention to details.

Brownie Points:

• Good HTML and CSS skills
• Experience in React-Native app development
• Ability to work in small teams and wear multiple hats