Job Description
We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.
This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.
RESPONSIBILITIES
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Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
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Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
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Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
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Ask customers targeted questions to quickly understand the root of the problem.
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Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
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Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
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Document and follow-up of customer suggestions for continued improvements to Development Team.
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Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
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Constantly Improve Product Knowledgebase to use internally and a FAQ.
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Work on improvement of customer's FAQ and User manual.
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Taking ownership of customer issues reported and seeing problems through to resolution.
SKILLS & QUALIFICATIONS
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Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
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1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
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Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
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Knowledge of SQL, XML, JSON is a plus.
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Ability to troubleshoot the cause of technical problem in using software.
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Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
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Ability to mentor and assign and manage tasks for others.
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Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

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Job Description:
We are seeking a skilled Shopify Developer with 2+ years of experience to join our dynamic team at ChicMic Studios. The ideal candidate should have hands-on experience in developing and customizing Shopify websites and themes, along with a strong understanding of e-commerce best practices.
Key Responsibilities:
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Required Skills and Qualifications:
- 2+ years of hands-on experience in Shopify development.
- Must have expertise in Laravel and Wordpress.
- Proficiency in Liquid, HTML, CSS, and JavaScript.
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Office Address: F 273 , Phase 8B Industrial Area, Mohali, Punjab.
Financial Analyst/ Financial Associate- Operations
# IMMEDIATE JOINING!!!!
# WORK TIME- 9 AM - 7 PM FIXED DAY SHIFT !!!
# WORD DAYS - MONDAY TO SATURDAY - IT IS INDIAN CORPORATE !!!
# EXCELLENT COMMUNICATION SKILLS
# CA drop outs are welcomed!!!
# NO FRESHERS ALLOWED
# ANYONE PURSUING COLLEGE DON'T APPLY
Roles and responsibilities-
- Analyze client financials, business models, and cash flows to determine optimal debt solutions.
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- Conduct risk assessments and prepare feasibility reports to support lending decisions.Collaborate with clients to gather necessary financial documentation and understand funding requirements.
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Education-
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4. Keen to learn
5. Should be resposible in all aspects along, sense of maturity and responsibility is must.
6. PLEASE CFA/ CS/ ACCS/ CA LEVEL- APPERARING/ WILL APPERAR/ APPEARED - DON'T APPLY
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Schedule:
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Supplemental Pay:
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Ability to commute/relocate:
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Application Question(s):
- Comfortable in Monday to Saturday - 9 AM to 7 PM working ????
- Have You read the complete Job description ???? If not, please read again !!!
- Can you join immediately?? Or please tell your notice period??
Experience:
- total work: 2 years (Required)
Language:
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We are looking for a Business Growth Manager for an innovative influencer oriented D2C shopping platform by a large retail group
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Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune.
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We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
- his role requires someone who will be responsible for executing and managing all activities related to product cataloging & pricing, ensuring all product details and prices on the platform are correct and updated
- The individual should have a sound understanding of Vendor Management, Operations, Attributes of the catalog, Category Knowledge.
- Ensuring an error free output & 0% escalations.
- Maintaining categorization of the products on the platform, Updating product information, including images and prices
- Uploading inventory stock positions Operational & co-ordination activities related to the catalog
- Manage Adhoc requests from Category and other internal teams and resolve them within a Specific TAT
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- Creation of vendors codes and Entering vendor details in the system. Setting up SKUs on the system. Assisting merchant team with required documentation with other functions and vendors.
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- 2-5 years of work experience in Catalogue operations.
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What can you look for?
A wholesome opportunity in a fast-paced environment will enable
you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (business vertical.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
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- Frameworks - Express , Hapi , feathers
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Python
SQL
HTML
Linux
AJAX/ JSSkills
Excellent Communication Skills
Have to be a quick learner
Complete project on time









