Technical Support

Position: Business Development Manager (BDM)

Location: Mumbai

Experience: Minimum 3–4 Years (as BDM)

Industry Exposure: Corporate Gifting, Digital Marketing, ATL & BTL Events, and advertising company experience preferred  

Key Responsibilities:

• Identify and develop new business opportunities in corporate gifting, digital marketing, and event activation (ATL & BTL) domains.
• Build and maintain strong relationships with clients to ensure business growth and repeat engagement.
• Prepare and deliver customized business proposals and presentations.
• Achieve monthly and quarterly revenue targets through effective lead conversion and account management.
• Conduct market analysis to identify potential business leads, partnerships, and growth trends.
• Coordinate with internal teams to ensure timely project execution and client satisfaction.

Key Requirements:

• Proven minimum experience of 3–4 years as a Business Development Manager in the above-mentioned industries.

·        Experience in corporate gifting, marketing, or event management domains.

• Strong communication, negotiation, and presentation skills.
• Excellent client handling and relationship-building abilities.
• Result-oriented mindset with a focus on achieving targets.
• Self-driven, proactive, and capable of managing responsibilities independently.

lead and optimize paid media campaigns across online marketplaces including Amazon, Flipkart, and Myntra. You will be responsible for building and scaling performance marketing strategies across Meta, Google, and marketplace ad platforms to drive traffic, conversions, and revenue growth.

Key Responsibilities:

1. Marketplace Advertising:

- Manage and optimize performance marketing campaigns on Amazon (AMS), Flipkart Ads, and Myntra Ads.

- Work with marketplace teams and internal category managers to allocate budgets based on SKU performance, seasonal demand, and brand objectives.

- Leverage keyword strategies, sponsored ads, and DSPs to grow product visibility and improve organic rankings.

- Monitor daily performance and adjust bids, keywords, and targeting to meet campaign KPIs.

- Collaborate with design and content teams to develop high-performing ad creatives and landing pages.

- Own A/B testing strategy across channels (copy, creative, audience, placements).

2. Budgeting & Reporting:

- Develop and manage monthly media plans and performance forecasts.

- Maintain strict control over campaign budgets and ensure efficient allocation across channels.

- Provide weekly/monthly reporting on KPIs like ROAS, CPA, CTR, CVR, etc. with actionable insights.

- Identify growth opportunities through data-driven insights and industry benchmarking.

Key Requirements:

- 4–6 years of hands-on experience in performance marketing for e-commerce marketplaces.

- In-depth knowledge of Amazon Advertising Console, Flipkart Ads Manager, and Myntra Ads/MPP.

- Strong analytical and data interpretation skills with proficiency in Excel, and dashboard tools like Looker Studio / Power BI.

- Understanding of marketing attribution, customer journey mapping, and conversion rate optimization.

- Experience working with fashion, apparel, or lifestyle categories is highly preferred.

- Ability to collaborate cross-functionally and manage agency or in-house creative resources.

Preferred Qualifications:

- Bachelor’s degree in Marketing, Business, or related field.

- Masters in Business Administration

- 4-6 years marketing experience

1. The developer should be familiar with VCL
2. Must have knowledge of LiveBindings
3. Nice to know:
   1.  ADO
   2. BDE
   3. dbExpress
   4. DFS
   5. FastReport
   6. Gnostice
   7. Indy
   8. QuickReport
   9. Raize
   10. TntU
   11. icode
4. Familiar with GIT version control
5. Good communication skills

We are looking for a web developer who is expertise in current Internet standards, including web browsers and browser specifications. expertise in creating websites / designs which are in sync with multi-platforms & screen specs. Hands-on experience with Photoshop, Corel Draw, Illustrator, Flash, Dream Weaver, jquery, JavaScript, CSS3, HTML5. Experience and understanding of site architecture, user experience, color theory and color management on the web, proper file formats, compression methods and techniques, etc. Excellent team player with a flexible, collaborative approach.

Responsibilities.

• Creating websites/a website using standard HTML/CSS practices.
• Working closely with web designers and programmers to produce the website.
• Constant communication with other colleagues in the business to develop and deploy their content - and ensuring there is a clear establishment of what can be created within what timeframe.
• Researching different software programs, and maintaining software documentation.
• Implement contingency plans in case the website goes down.
• Maintaining and expanding/enhancing the website once built.
• Managing a team might also be part of the job role.

Requirements

We are looking for an HTML developer who can write very good HTML and CSS. Below are the required skills:

• Mobile responsiveness
• ReactJS is plus
• Faster coder and Learner
• Code Alignment
• Adoption of new tech
• Tailwind CSS
• Bootstrap Framework

• Designing, coding, and debugging software using J2EE, Spring boot,Microservices ,AWS .
• Work closely with Solution architects to understand the architecture
  design and implement software designs accordingly.
• Improving the performance of existing software.
• Providing training to other engineers and code review.
• Maintaining and upgrading existing software.
• Recommending new technologies that can help increase productivity.
• Supervising and overseeing the technical aspects of projects.
• Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
• Regularly attending team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Mentioning Software engineers on correct coding practices.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

1. Building REST API's & Services In Django Framework
2. Building reusable code and libraries for future use
3. Optimization of the application for maximum speed and scalability
4. Implementation of security and data protection
5. Design and implementation of the database schema
6. Design and implementation of data storage solutions
7. Implementing CI/CD pipeline

• Proficient knowledge of a back-end programming language Python
• Hands-on experience with Python Frameworks like Django
• Proficient knowledge of MySQL, PostgreSQL
• Creating database schemas that represent and support business processes (Relational & NoSQL)
• Understanding of queueing systems like Redis/AWS SQS
• User authentication and authorization between multiple systems, servers, and environments
• Data migration, transformation, and scripting
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Proficient understanding of code versioning tools, such as Git

• Experience in Docker
• HandsOn Knowledge with implementing CI/CD pipelines
• Experience in managing applications on AWS
• Management of hosting environment, including database administration and scaling application to support load changes
• Product wide application-level thinking on API and data modeling

Mandatory: Hands on experience working with Swift 3 , Swift 4. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , core-data , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / Viper , network check.