Customer Support Executive

Job Summary:

Wadhwani Foundation is looking for a  Senior Mobile Application Developer to drive the development and enhancement of our mobile clients (iOS and Android). The developer will design the entire app lifecycle right from PoC stage until delivery and post launch support. In this role, you will design and build, high performance, user-friendly and secure mobile applications.

As a Senior Mobile Application developer, you will work closely with engineering and product teams to deliver a seamless mobile experience. You will play a key role in ensuring that our mobile apps meet high standards for usability, performance, security across both platforms and serves beneficiaries in multiple countries.

Core Responsibilities:

• Lead development and delivery of cross-platform (Kotlin Multiplatform, React Native) mobile applications.
• Translate UI/UX designs into clean, efficient, and reusable code following best practices.
• Collaborate with cross-functional teams to develop and maintain application.
• Mentor junior engineers, enforce coding standards, and promote best practices in mobile development.

Required Qualifications:

• Proven experience with App Store and Google Play deployment processes, including provisioning, certificate management, release automation, beta testing and compliance.
• Experience developing reusable or cross-platform components using technologies like Kotlin Multiplatform, , React Native or Flutter.
• Integrate apps with backend APIs, ensuring secure data handling and high performance.
• Proficient in debugging, profiling, and optimizing performance for mobile applications on both platforms.
• Proven ability to lead complex technical initiatives, manage multiple priorities, and deliver on deadlines.
• Excellent communication and interpersonal skills, with the ability to influence and align cross-functional stakeholders.

Technical Expertise:

• 5~8 years of professional experience in mobile application development, with a strong track record on Kotlin multi-platform and React Native.
• Should be well versed with the concepts of Object-Oriented Programming (OOP).
• Must be able to demonstrate strong knowledge of UI design principles, patterns, and best practices.
• A sound understanding of the full mobile development life cycle and should have published multiple native apps.
• Experience with relational databases (SQLite), web services and API integration.
• Exposure to internationalization/localization for multi-country and multi-lingual deployments.
• Ability to evaluate and adopt new frameworks, libraries, and tools to keep the technology stack up to date.

Job Title: Senior ServiceNow Technical Consultant – Order Management

Location: Remote

Employment Type: Full-time

Job Type : Contract/Freelancer/Permanent

Experience Level: 7+ years in ServiceNow implementation and consulting

🎯 Role Overview:

We are seeking a seasoned ServiceNow Technical Consultant with deep expertise in Order Management to lead solution design, configuration, and deployment of ServiceNow modules tailored to order lifecycle processes. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-centric solutions that align with business goals.

🔧 Key Responsibilities:

Lead end-to-end implementation of Order Management workflows on the ServiceNow platform

Conduct workshops to gather requirements and define future-state processes

Design and configure ServiceNow solutions using best practices and platform capabilities

Integrate Order Management with other ServiceNow modules (e.g., CSM, FSM, ITSM) and external systems

Develop and maintain technical documentation, including architecture diagrams and solution blueprints

Provide technical leadership and mentorship to junior consultants and developers

Perform code reviews and ensure adherence to ServiceNow development standards

Collaborate with stakeholders to ensure timely delivery and alignment with business objectives

Support UAT, deployment, and post-go-live stabilization

📚 Required Skills & Qualifications:

Proven experience in ServiceNow Order Management and related modules

Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and APIs

Experience with Flow Designer, Integration Hub, and Service Catalog

Hands-on experience with ServiceNow Studio and scoped applications

ServiceNow Certified Implementation Specialist (CIS) – preferred

Excellent communication and stakeholder management skills

Ability to translate business requirements into technical solutions

🌟 Preferred Experience:

Telecom, e-commerce, or supply chain domain exposure

Familiarity with AI/ML integrations within ServiceNow workflows

Experience with Agile delivery methodologies

• Experience in Corporate sales / B2B business in any industry, and willing to work in Digital Media Services.
• You need to identify potential market verticals and explore, map, and analyze the vertical with ADS INDIA’S offerings
• Will be directly responsible for leading & guiding the team of 2-4 Executives
• Imparting Sales & Product training to the subordinates
• Execute the day plan & monitor the daily work
• Accompany the subordinates in the field
• Execute & achieve the Team Sales target

Role Overview

The Senior Adobe Experience Manager (AEM) Developer will lead the design, development, and maintenance of Government of Rajasthan’s portal websites built on the AEM platform. This role involves leading technical solutions, performance optimization, security compliance, and guiding the development team.

Key Responsibilities

• Lead the design and development of complex components and templates in Adobe Experience Manager (AEM).
• Manage AEM configurations, workflows, and permissions for multiple portals.
• Develop and integrate custom OSGi bundles, Sling models, and components.
• Ensure performance tuning, caching strategies, and scalability of AEM solutions.
• Handle dispatcher configuration and optimization for content delivery.
• Collaborate with architects and project managers for solution design.
• Ensure compliance with Safe-to-Host and OWASP security standards.
• Mentor junior developers and review their code for quality.
• Integrate with third-party services (Payment Gateway, SMS Gateway, etc.).
• Manage version control (Git) and deployment pipelines (Jenkins).

Required Skills

• 5+ years of experience in Adobe Experience Manager (AEM 6.3 or above).
• Strong expertise in Java/J2EE, OSGi, Apache Sling, JCR (Jackrabbit Oak).
• Hands-on experience with HTL (Sightly), HTML5, CSS3, JavaScript, jQuery.
• Good understanding of Dispatcher, Apache HTTP Server, and performance tuning.
• Knowledge of REST/SOAP APIs and system integration.
• Familiarity with Git, CI/CD tools (Jenkins).
• Excellent problem-solving and team leadership skills.

Preferred Certifications

Adobe Certified Expert (AEM Sites Developer or Architect).

About Company:

Our client is a leading investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Job Description

• Empanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channel, and direct clients, as outlined.
• Handling channel and client queries

Strategy Planning

• Achieve set targets through designed strategy
• Keep monitoring & review strategy on ongoing basis

Internal Coordination

• Liaising with senior management to arrive at clear objectives for the department
• Resource planning
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensure smooth functioning between department & operations.
• Ensure proper compliance with respect to all channel partners - distributors / clients etc.

Compliance

• Ensure all activities is as per proper compliance internally and as per regulatory

Requirements

• Ensure all distributor agreements / client documentation has met with all regulatory & compliance requirements on an ongoing basis.

Requirements

Sales, Client Servicing, New client acquisition

Navtech (Navaratan Technologies) 

Hyderabad, India 

React Native Developer: 

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune. 

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030. 

Navtech is looking for a React Native Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. 

As a React Native Developer, interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you. 

Working as a React Native Developer at Navtech, you will: 

• Perform all phases of software engineering including requirements analysis, application design, architecture design, code development and testing. 
• Build pixel-perfect, buttery smooth UIs across platforms. 
• Leverage native APIs for deep integrations with both platforms. 

• Diagnose and fix bugs and performance bottlenecks for performance that feels native. 
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. 
• Maintain code and write automated tests to ensure the product is of the highest quality. 
• Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints. 
• Review code and provide feedback related to best practices and improving performance. 

• Troubleshoot production support issues post-deployment and come up with solutions as required. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Who Are We Looking For Exactly? 

• A React Native developer with 1+yrs of experience with expertise on multiple phases of a project lifecycle from concept development to solutions design, implementation, optimization and support. 
• Good Experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model. 
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. 
• Good understanding of Object-oriented programming. 

• Ability to write well-documented, clean Javascript code. 
• Rock solid at working with third-party dependencies and debugging dependency conflicts. 
• Familiarity with native build tools, like XCode, Gradle, Android Studio or IntelliJ. 
• Understanding of REST APIs, the document request model, and offline storage. 
• Experience with Native Mobile app releases on App store and google play store. (A plus) 

• Experience with cloud technologies like AWS is also a plus. 
• Must have excellent communication and interpersonal skills. 
• Ability to operate in a systematic and logical manner. 
• Should have a Master’s Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English medium.  

Why Navtech? 

• Performance review and Appraisal Twice a year. 
• Competitive pay package with additional bonus & benefits. 
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.  
• Medical Insurance cover for self & family. 
• Work with a culturally diverse team from different geographies. 

REQUIRED SKILLS:

• 8+ years experience in web application development and architecture.
• ·Extensive experience using open source software libraries
• Strong experience in at least one MVC architecture or application of the pattern
• Solid hands on experience with Java
• Strong experience with SQL ( Oracle, MySQL, Postgres)
• Strong experience in Data Structures & Algorithms
• ·Must have built end to end continuous integration and deployment infrastructure for micro services
• Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery
• Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required.
• Self-starter that is results focused with the ability to work independently and in teams.
•  

GOOD TO HAVE:

• Prior experience building modular, common and scalable services
• Experience using chef, puppet or other deployment automation tools
• Experience working within a distributed engineering team including offshore
• Bonus points if you have contributed to an open source project
• Familiarity and experience with agile (scrum) development process
• Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity

The kind of candidates we are looking who has good experience in support role, Must work in L1 &L2,  ready to work in 24/7 environment,  good to have someone worked in ERP OR Mobile App Support.

Job Requirement: 
• Good understanding of QA methodologies, procedures and QA documentation. Design, develop and maintain test cases.
• Work closely with onsite team & client on Application Support, Maintenance & Implementation tasks.
• Must be able to perform detailed analysis from logs, Query results for an issue reported
• Must be willing to work work in Shift Environment including night shifts and in 24x7 mode, even on Public Holidays as per roaster setup.
• Ready to travel on client site (even on short notice)
• Have sound knowledge about at least one Incident Management system/application.
• Can able to work as an individual contributor and within team as well
• Maintain relevant status reports, in timely manner
• Self-motivated, goal oriented, self-driven, strong interpersonal skills

Desired Candidate Profile:
• IT Graduate
• 3-5 years of technical experience in Application Support, Maintenance & Implementation projects, on a complex environment.
• Recent 2 years of experience in Logistics (Shipping) industry, preferably. Knowledge of Container port Operations is Preferrable