Customer Support Executive at Staqlab · Delhi · 0 - 2 years · ₹2L - ₹3L / yr · Bootstrapped · Posted 2 May 2024

NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)
As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.
- Great communication skills
- Experience handling infuriated customers
- Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
- Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
- Initiating Chat support with clients for onboarding and building trust
- Writing Blogs/Support Articles
- Strong Proficiency in written english. As the job role will include supporting US Based Clients.
- IT/CS Degree- Based Background is plus

About Staqlab
About
Builds Softwares/Plugins for Ecommerce Clients
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This role is part of Cognizant IOA (Intuitive Operations and Automation) — and more specifically, a product team with its own origin story. We started as Matterway, a German startup building automation software from scratch. We were acquired by Cognizant, but we kept our team, our culture, our pace, and our way of working. We move like a startup, think like a startup, and now do it with the backing of a global company.
We combine human expertise with intelligent automation, ML operations, and digital experience solutions to help technology and digital-native companies build smarter, more adaptive operating models.
What's the opportunity?
We are looking for Senior Product Engineers to join our team. We're a tight crew of 5 senior engineers, from different corners of the world. We're hiring 3 more people, and those people will shape what this team becomes.
We're building a platform to support the agentification of our operations. You'll work across a suite of products including a cloud platform for process optimization, desktop application, browser extension, and specialized AI agents.
This is genuinely frontier work: we don't follow AI trends, we implement them. New model drops on a Monday; we've prototyped with it by Wednesday.
We believe this is the most exciting time to join. Be part of the founding R&D talent in this area and help set the technical bar for everything that comes next.
What will you be doing?
Your day-to-day responsibilities:
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- Collaborate with product managers, designers, and engineers to solve challenging technical and business problems, with real autonomy
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You will know you're successful if:
- You develop projects independently until they deliver their intended business value
- You keep top-notch software quality standards about design, implementation, and documentation
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What makes you a great fit
Must-haves:
- Excellent English (C1+) with exceptional written and verbal communication
- Strong proficiency with TypeScript across frontend and backend, including building and maintaining Node.js-based services
- Experience in frontend development using modern frameworks such as Vue.js or React
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- You follow AI closely, not just as a user but as someone who reads the papers, watches the releases, and has opinions. You're excited about where this is going and want to be building at the edge of it
Nice-to-haves:
- Familiarity with AI-coding tooling (Claude Code, Cursor, OpenCode, etc.)
- Experience with cloud infrastructure (AWS, Azure or GCP) and infra-as-code deployment
- Having built or maintained CI/CD pipelines or workflows, especially GitHub actions
Why join us?
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- giving you real influence over how it evolves
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- Flexible working hours
- Collaborative, pragmatic engineering culture focused on outcomes
- Fast-growing team within Cognizant, with access to global resources and real career opportunities
About Comprinno
Comprinno is a NASSCOM-incubated company headquartered in Bangalore, with offices in Pune, Coimbatore, and the United States. We specialize in cloud transformation, DevOps, infrastructure automation, managed services, Data Analytics, and Artificial Intelligence, enabling organizations to build scalable, secure, and high-performing cloud environments on AWS.
Our flagship SaaS platform, Tevico, offers intelligent cloud governance and observability for AWS workloads. It helps enterprises improve uptime, reduce costs, and ensure compliance by proactively detecting anomalies and triggering automated remediation workflows.
As one of the leading AWS consulting partners in the APJ region, Comprinno helps startups and enterprises accelerate growth through cloud migration, modernization, security, managed services, and GenAI-driven innovation.
About the Role
We are looking for a high-energy, entrepreneurial, and consultative Account Executive – Startups & Digital Native Business to drive growth within India's startup ecosystem.
This role is ideal for someone who understands startup buying behavior, thrives in fast-moving environments, and can engage founders, CTOs, engineering leaders, and product teams in meaningful business conversations.
You will own the complete sales cycle—from opportunity qualification to deal closure—while positioning Comprinno's Cloud, DevOps, Managed Services, Data Analytics, and AI offerings to help startups scale efficiently.
The ideal candidate combines strong business acumen, consultative selling skills, startup ecosystem awareness, and a passion for technology-led transformation.
Key Responsibilities
Own the Startup Sales Motion End-to-End
- Own the complete sales cycle:
- Discovery
- Qualification
- Solutioning
- Proposal Development
- Commercial Negotiation
- Deal Closure
- Manage opportunities sourced through:
- Marketing-generated leads
- Inbound inquiries
- Outbound prospecting
- AWS referrals
- Startup ecosystem partnerships
- Consistently achieve quarterly and annual revenue targets.
- Maintain accurate pipeline visibility and forecasting within CRM systems.
Consultative Cloud & AI Selling
- Engage founders, CTOs, VP Engineering, Product Leaders, and technology decision-makers.
- Understand customer business objectives, growth challenges, and technology priorities.
- Position Comprinno's offerings including:
- Cloud Migration
- Cloud Modernization
- Platform Engineering
- DevOps Transformation
- Managed Services
- Security & Compliance
- Data Analytics
- Generative AI
- Articulate business value, ROI, scalability, and operational benefits.
- Collaborate closely with Presales and Solution Architecture teams for technical solutioning.
Startup Ecosystem Development
- Build and maintain strong relationships with:
- Startup Founders
- CTOs
- Accelerators
- Incubators
- Venture Capital Firms
- Startup Communities
- Represent Comprinno at startup events, meetups, hackathons, webinars, and industry forums.
- Build ecosystem-driven lead generation channels.
- Create long-term strategic relationships within the startup ecosystem.
AWS Startup Program Alignment
- Collaborate with AWS Startup, ISV, and Digital Native Business teams.
- Leverage AWS programs including:
- AWS Activate
- MAP
- Well-Architected Reviews
- GenAI Programs
- Startup Funding Initiatives
- Build relationships with AWS Startup Account Managers and Startup Solution Architects.
- Position Comprinno as a trusted AWS implementation and innovation partner.
Revenue Growth & Account Expansion
- Drive acquisition of new startup customers.
- Identify upsell and cross-sell opportunities within existing accounts.
- Expand engagements from:
- Migration
- Modernization
- Managed Services
- Data & AI
- Security
- Develop long-term account growth strategies.
Collaboration & Market Feedback
- Work closely with:
- Marketing
- SDR Teams
- Presales
- Delivery Teams
- AWS Partner Teams
- Provide market intelligence and customer feedback.
- Help refine messaging, offerings, and GTM strategies for startup customers.
- Contribute to startup-focused sales playbooks and best practices.
Required Qualifications & Skills
- Bachelor's degree in Engineering, Technology, Computer Science, or related disciplines.
- 4–7 years of experience in B2B technology sales, cloud consulting sales, IT services sales, or startup-focused solution sales.
- Strong understanding of India's startup ecosystem, including Seed, Series A, Series B, and growth-stage companies.
- Experience selling one or more of the following:
- Cloud Services
- DevOps Services
- Managed Services
- Data Analytics
- AI/GenAI Solutions
- SaaS Platforms
- Proven ability to engage founders, CTOs, and senior technology stakeholders.
- Strong consultative selling and value-based sales skills.
- Excellent communication, presentation, negotiation, and relationship-building abilities.
- Experience managing opportunities through the complete sales lifecycle.
- Strong CRM discipline and forecasting accuracy.
- High ownership mindset and ability to operate independently.
Desired Qualifications & Skills
- MBA from a reputed institution.
- AWS Cloud Practitioner or AWS Solutions Architect – Associate certification.
- Experience working with AWS Partner ecosystem and startup programs.
- Existing network within startup, VC, accelerator, or founder communities.
- Exposure to Cloud, Data Analytics, AI, or GenAI solution selling.
- Experience working in high-growth startup or consulting environments.
What We're Looking For
- Entrepreneurial mindset and startup DNA.
- High urgency and execution focus.
- Strong hunter mentality with account expansion capability.
- Ability to simplify complex technology into business outcomes.
- Curiosity, resilience, and continuous learning mindset.
- Relationship-oriented approach with strong commercial acumen.
- Passion for helping startups scale through technology.
What Success Looks Like
- Consistent achievement of quarterly and annual revenue targets.
- Strong pipeline generation and opportunity conversion rates.
- High win rates within startup and digital-native accounts.
- Successful acquisition of new startup customers.
- Growth of AWS-sourced and ecosystem-driven opportunities.
- Strong CRM hygiene and forecasting accuracy.
- Creation of repeatable startup sales playbooks and best practices.
- Meaningful contribution to Comprinno's startup ecosystem presence.
Why Join Comprinno
- Work with one of the leading AWS consulting partners in India and APJ.
- Engage with some of the fastest-growing startups and digital-native businesses.
- Sell cutting-edge Cloud, DevOps, Data Analytics, and AI solutions.
- Collaborate closely with AWS Startup teams and ecosystem partners.
- Accelerate your career in a high-growth, high-impact environment.
- Join a culture that values ownership, innovation, learning, and customer success.
At Nineleaps, we work on bleeding-edge technology with class-leading engineering practices on products that touch the lives of millions of users. We endeavor on doing things the right way, while also promoting a culture of excellence.
About the Role:
We are looking for a Data Analyst with strong analytical and problem-solving skills to transform complex data into meaningful, actionable business insights. The role involves working with large datasets, conducting deep-dive analysis, driving automation, and supporting data-driven product and business decisions.
Key Responsibilities:
- Analyse historical and large datasets to understand data sources, identify trends and patterns, and uncover meaningful insights.
- Write complex SQL queries and leverage Python to perform data analysis, ad hoc investigations, and solve business problems.
- Create reports and translate analytical findings into clear, concise, and actionable recommendations for stakeholders.
- Identify opportunities to drive automation and process improvements, improving efficiency and reducing manual effort.
- Communicate data-driven insights effectively to both technical and non-technical stakeholders in a clear and impactful manner.
- Maintain accurate documentation, ensure high-quality deliverables, and consistently meet defined timelines.
Requirements:
- 3–6 years of experience in Data Analytics, Business Intelligence, Data Engineering, or a similar analytical role.
- Strong hands-on expertise in Python and advanced SQL, with the ability to work with and analyse large datasets.
- Experience working with Google Sheets, and implementing automation through data pipelines or workflows.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.
- Excellent communication skills with the ability to effectively present methods, results, and recommendations to stakeholders.
- Ability to collaborate effectively with remote and geographically distributed teams across different time zones.
Company Link: https://www.nineleaps.com/
Company LinkedIn: https://www.linkedin.com/company/nineleaps/
Seven Infosystem is a mobile app and web development company based in Rajkot, India, delivering solutions across platforms such as mobile and web. The company focuses on using advanced technologies to create innovative services that support and grow clients’ businesses. An expert and collaborative team works to convert client ideas into high-quality, practical products. On-time delivery and well-structured, thoughtfully designed work are core principles that guide every project.
We are looking for a skilled and responsible Full Stack Backend Developer to join our team for an ongoing product-based project. The main responsibility will be backend development using Node.js, API development, database management, and server-side logic. The candidate should also have working knowledge of React.js / Next.js for admin panel development. Knowledge of React Native will be an added advantage.
This is an onsite role based in Rajkot.
Responsibilities
- Develop, maintain, and optimize backend APIs using Node.js
- Work on existing product features and provide technical support
- Manage and improve MongoDB database structure and queries
- Integrate backend APIs with React.js / Next.js admin panel
- Coordinate with mobile app developers for API requirements
- Handle bug fixing, performance improvement, and feature updates
- Work with AWS server deployment and basic server management
- Maintain clean, secure, and scalable code
- Understand product requirements and deliver solutions on time
Required Skills & Qualifications
- 3 to 5 years of experience in backend or full-stack development
- Strong knowledge of Node.js and Express.js
- Good experience with MongoDB
- Experience in REST API development and third-party API integration
- Basic knowledge of React.js / Next.js
- Understanding of authentication, JWT, validations, and API security
- Basic knowledge of AWS server, deployment, PM2, or similar tools
- Good debugging and problem-solving skills
- Ability to understand existing code and work independently
- Good communication and team coordination skills
Preferred Skills
- Experience with React Native
- Experience with SaaS or product-based applications
- Knowledge of Git, GitHub, and deployment workflow
- Understanding of admin panel and mobile app API structure
Job Details
- Position: Full Stack Backend Developer
- Experience: 3 to 5 years
- Location: Rajkot, Gujarat
- Job Type: Full-time, Onsite
- Joining: Immediate or within 15 days preferred
• Knowledge on Routing and switching Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN
• Knowledge on Data Center, Cloud and Virtualization industry, ACI, Nexus products
• Experienced Knowledge on LAN SW Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN, DCNM, OTV, Fex, Fabricpath, VXlan, LISP.
• Knowledge of Cisco switching Platforms like Cat 6500, 6800, 4500, 3850, Nexus 7K, Nexus 5k, Nexus 3K and Nexus9k (standalone and ACI)
• Experience in installation, configuration, testing and troubleshooting and/or Network solution designing of Cisco routers and switch
We are looking for a highly skilled and motivated .NET Developer to join our team immediately. As a .NET Developer, you will be responsible for developing, customizing, and maintaining software solutions that align with our vision of creating transformative justice technologies. You will work closely with product managers, designers, and other developers to deliver robust and scalable applications.
Key Responsibilities
• Develop, test, and maintain efficient, reusable, and reliable code using .NET Core and .NET Framework technologies.
• Design and implement scalable APIs, web services, and applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot, debug, and upgrade existing software.
• Write clean, scalable code following best coding practices.
• Participate in code reviews to maintain code quality standards.
• Ensure the performance, quality, and responsiveness of applications.
• Stay updated with the latest industry trends and technologies relevant to .NET development.
• Support continuous improvement by investigating alternatives and technologies to drive innovation.
• Create technical documentation for reference and reporting.
Key Skills and Qualifications
• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 2–5 years of proven experience as a .NET Developer (Immediate Joiners Preferred).
• Strong proficiency in C#, ASP.NET Core, ASP.NET MVC, and Entity Framework.
• Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and preferably Angular or React.
• Proficiency in RESTful APIs and Microservices architecture.
• Experience with MS SQL Server, including writing complex queries, stored procedures, and performance tuning.
• Familiarity with Azure, AWS, or other cloud services is a plus.
• Solid understanding of object-oriented programming (OOP).
• Knowledge of Agile/Scrum development methodologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
Skill 1 : Java, Spring boot, Microservices and React.
Exp : 3+
Location : Hyderabad and Chennai.
Notice Period : Immediate to 30 days.
- 3-7 years of experience of professional experience with proven track record of designing world class products
- A stunning portfolio with detailed case studies
- Focused on the customer and has experience using design research methodsto learn about the customer
- You love to solve problems, have an entrepreneurial spirit, and are always up for a challenge. Ready to work in an agile environment and willing to try new things all the time
- Being able to think about product strategy at a high level and clearly break it down into design deliverables
- A good grasp of the UX methodology and lifecycle across all major channels and platforms
- Assume full responsibility for the design process and participate in it as an independently led member of a design team
- Strong aesthetic sense and attention to detail; Excellent knowledge of clean user interface design and Prototyping skills
- Should be well versed in best practises while designing in Figma and design to developer hand-off
- Strong command over developer guidelines across platforms and web
- Capable of gaining trust and managing your peers in order to provide a satisfying experience with the product
- Building REST APIs using Node.js, Express, and MongoDB
- Working on Flutter application development using various advanced strategies like state management, API integrations, and scalable databases
- Working with Socket.io library for Flutter and Node.js product development
- Learning and developing the cryptographic functions for product security
- Managing product workloads on public/private cloud - we are currently on AWS & also planning to be on GCP/Azure (our platform would also be available as on-premise deployment, you will handle these deployments)
- Develop API based architecture in order to ensure the business growth and integration-al capabilities of the product
- Work on using GIT and CI-CD for product version control and continuous delivery
Job Title: Urgent opening - Web/front-end React.JS/Vue.JS Developer
Job Location: Baner, Pune
Experience: 2 to 6 years
Notice Period: 1 Month or Less
Annual CTC: 400000 - 1500000 INR
Skills: HTML5, CSS3, AJAX/JavaScript/JQuery, Bootstrap, Angular JS/ Rect.JS/ Vue.js, Bit-bucket, Git /GitHub
Technical Requirements:
- Technical know-how from both coding & design perspective - Bootstrap grid, Material design guidelines, HTML5, CSS3, JS, etc
- In depth expertise and hands on experience with Front End Development technologies like Angular, Bootstrap and React.Js / Vue.Js etc.
- In depth expertise and hands on experience with Designing Web Applications using programming languages such as HTML5, CSS3, JS, JQuery and API’s.
- Strong understanding of UI requirements, cross-browser compatibility requirements, general web functions and other standards.
- Experience with basic Architectures like MVC and MVVM
- Comfort in working in short, agile, iterative development cycles
Roles and Responsibilities:
- The candidate should take ownership of the assigned work from both UI and backend development standpoint.
- The candidate should be able to understand client requirements and come back with Design as well as Technical specs and should be able to estimate requirements at lower level.
- Should be able to visualize and create wireframes, storyboards, user flows, process flows and logic diagrams to communicate interaction and design ideas.
- Should experiment on upcoming trends on coding, designing and implementing it during development.
- Should have seamless and fluent communication, learning attitude and analytical nature.
- Should be a problem solver with an attitude to contribute towards the success of Team/Project as well as organisation.
- Should be able to guide other members in the team
- Should take initiatives to improve code quality standards and team efficiency.
- Should be able to Participate in the requirements gathering and come up with efficient solutions
- Should be able to Efficiently estimate on high and low level along with assessing risk items










