Customer Support Executive

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

About Us

adesso India is a dynamic and innovative IT Services and Consulting company based in Kochi. We are committed to delivering cutting-edge solutions that make a meaningful impact on our clients. As we continue to expand our development team, we are seeking a talented and motivated Backend Developer to join us in creating scalable and high-performance backend systems.

Job Description

We are looking for an experienced Backend and Data Developer with expertise in Java, SQL, BigQuery development working on public clouds, mainly GCP. As a Senior Data Developer, you will play a vital role in designing, building, and maintaining robust systems to support our data analytics. This position offers the opportunity to work on complex services, collaborating closely with cross-functional teams to drive successful project delivery.

Responsibilities

• Development and maintenance of data pipelines and automation scripts with Python
• Creation of data queries and optimization of database processes with SQL
• Use of bash scripts for system administration, automation and deployment processes
• Database and cloud technologies
• Managing, optimizing and querying large amounts of data in an Exasol database (prospectively Snowflake)
• Google Cloud Platform (GCP): Operation and scaling of cloud-based BI solutions, in particular
• Composer (Airflow): Orchestration of data pipelines for ETL processes
• Cloud Functions: Development of serverless functions for data processing and automation
• Cloud Scheduler: Planning and automation of recurring cloud jobs
• Cloud Secret Manager: Secure storage and management of sensitive access data and API keys
• BigQuery: Processing, analyzing and querying large amounts of data in the cloud
• Cloud Storage: Storage and management of structured and unstructured data
• Cloud monitoring: monitoring the performance and stability of cloud-based applications
• Data visualization and reporting
• Creation of interactive dashboards and reports for the analysis and visualization of business data with Power BI

Requirements

• Minimum of 4-6 years of experience in backend development, with strong expertise in BigQuery, Python and MongoDB or SQL.
• Strong knowledge of database design, querying, and optimization with SQL and MongoDB and designing ETL and orchestration of data pipelines.
• Expierience of minimum of 2 years with at least one hyperscaler, in best case GCP
• Combined with cloud storage technologies, cloud monitoring and cloud secret management
• Excellent communication skills to effectively collaborate with team members and stakeholders.
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Nice-to-Have:

• Knowledge of agile methodologies and working in cross-functional, collaborative teams.

As a Back Office Executive, your primary responsibility is to gather, analyze, and interpret data to provide actionable insights that support decision-making processes within the organization. You will work closely with various teams to understand their research needs, contribute to strategic planning, and help enhance overall business performance.

Qualifications

1. Bachelor's or Master's degree.
2. Strong knowledge of Microsoft Office tools i.e. Microsoft Excel and Microsoft Word.
3. Excellent communication skills, both written and verbal.
4. Good knowledge of Google Spreadsheets, shortcut keys, and formulas.
5. Ability to work collaboratively in a team environment.
6. Prompt in web search.

We strongly prefer local candidates for this position as it is based in Ujjain.

We are looking for a candidate who can join the team immediately and is strongly experienced as a Salesforce Business Analyst.

Job Description:

• Assisting in defining, developing, and implementing the Salesforce strategic roadmap and the releases of features for Salesforce and integrated systems
• Identify customer needs, take detailed business requirements from global SFDC CI stakeholders and provide guidance on business processes to the team
• Write user stories, own and prioritize the backlog and translate business needs into technical requirements for the scrum team
• Assist in managing the scrum team and sprint planning/execution, working closely with the scrum master
• Communicate with stakeholders regarding the product roadmap, timelines and status of requests
• Working closely with Salesforce Field Support to communicate enhancements and defect fixes with end users
• Articulate and track value delivered to business stakeholders – lean thinking

• Deep understanding of Django and DRF
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Engineering in computer science
• 3-5 years of experience in setup and management of Kubernetes infrastructure
• Expert level skills in analytical & problem solving
• Ability to communicate clearly in English

• Microsoft Azure
• Kubernetes, AKS services as well as custom clusters on bare metal infrastructure
• Linux internals & services
• Docker, Docker Registry
• NGINX, Load Balancing, Firewall, Security, PKI
• Shell & Awk Script, Azure Templates & scripting, Python Scripting
• Knowledge of NoSQL Databases

Want to make every line of code count? Tired of being a small cog in a big machine? Like a fast-paced environment where stuff get DONE? Wanna grow with a fast-growing company (both career and compensation)? Like to wear different hats? Join ThinkDeeply in our mission to create and apply Enterprise-Grade AI for all types of applications.

Seeking a Full Stack Engineer with high aptitude toward development.

Experience

5+ Years

Location

Hyderabad

Skills

Bachelors/Masters/Phd in CS or equivalent industry experience

5+ years of industry experience in python related frameworks such as Django, Fast API

3+ Industry experience in angularjs/react

Understand the principles of developing cloud native applications

Experience in administering (including setting up, managing, monitoring) application on heroku

Experience in API development using Swagger

Strong expertise with containerization technologies including kubernetes, docker-compose

Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as Git

Familiarity with continuous integration, Jenkins

Responsibilities

Implement marketplace using DJango and Angular

Design and Implement APIs

Assist in dev ops operations

Identify performance bottlenecks and bugs, and devise solutions to these problems

Help maintain code quality, organization, and documentation

Communicate with stakeholders regarding various aspects of solution.

Mentor team members on best practices

Required Skills: 

• Prior experience in performing the same role in a SaaS security product company.  
• Minimum 10 years of industry experience. 
• Building and managing tools that power AWS cloud services. 
• Experience with managing large scale multi-tenanted SaaS applications. 
• High Availability (HA) and Disaster Recovery (DR) planning and implementation. 
• Expert knowledge of Terraform.  
• AWS SysOps Administrator or DevOps Engineer Certification. 
• Outstanding collaboration and communication skills. Ability to effectively collaborate with distributed teams.  

Nice to Have: 

• Experience going through compliance audits like SOC2, ISO 2700x. 

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.