Customer Support Executive

Job Summary

We are looking for an experienced Drupal Developer with 5–10 years of expertise in Drupal CMS development, customization, and theming. The ideal candidate should be proficient in Drupal core APIs, custom module development, PHP, and front-end technologies (HTML5, CSS3, JavaScript/jQuery). The role involves building responsive, secure, and scalable web applications while collaborating with cross-functional teams.

Responsibilities

• Design, develop, and maintain Drupal-based websites and applications.
• Build and customize modules, themes, and templates for scalable solutions.
• Ensure responsive, cross-browser, and high-performance applications.
• Collaborate with UI/UX, QA, and backend teams to deliver end-to-end solutions.
• Troubleshoot, debug, and upgrade existing Drupal projects.
• Follow best practices in coding, version control, and security.

Mandatory Skills

• Strong proficiency in Drupal (7/8/9/10) including custom module development, key contributed modules, and Drupal core API.
• Solid knowledge of PHP, theme layer, and template systems.
• Expertise in HTML/HTML5, CSS/CSS3, JavaScript/jQuery for responsive websites.
• Familiarity with version control tools like Git.
• Good understanding of web security, SEO, and performance optimization.

We are seeking highly skilled .NET Developers with 5+ years of experience and expertise in Azure API Management to join our team. The ideal candidates will have a strong background in .NET Core, C#, and hands-on experience with cloud-based solutions leveraging Microsoft Azure services.

Candidates with a focus on Azure APIM will work on designing, developing, and managing API solutions, while those with an emphasis on Azure DevOps will be responsible for CI/CD pipeline management, automation, and cloud infrastructure deployment.

Required Skills & Experience:

• Hands-on experience in .NET development with C# and .NET Core, exclusively focused on API development.
• Experience with SQL databases and NoSQL solutions
• Hands-on experience with Azure Functions, Logic Apps, and Data Factory
• Proficiency in Azure API Management and GitHub Actions for CI/CD
• Expertise in cloud security best practices using Azure Key Vault
• Experience working with event-driven architecture using Azure Service Bus & Event Grid
• Ability to work with containerized applications and Azure Container Registry
• Strong problem-solving and debugging skills in cloud-based applications

Key Responsibilities:

• Design, develop, and maintain scalable applications using .NET Core and C#
• Develop and deploy serverless applications using Azure Functions
• Build and optimize Azure APIM Pipelines for CI/CD automation
• Implement GitHub Actions and version control strategies
• Work with cloud-based SQL and NoSQL databases
• Develop and manage Azure Logic Apps, Azure Data Factory, and Azure Service Bus Queues
• Ensure secure application development using Azure Key Vault and Azure Application Insights
• Manage containerized applications using Azure Container Registry
• Implement Azure Event Grid for event-driven workflows
• Utilize Azure Storage Accounts for scalable data storage solutions
• Work on batch processing using Azure Batch Accounts
• Troubleshoot, optimize, and monitor applications for performance and security

About us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com

WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.

Responsibilities:

• Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
• Review and manage admin-related reports and checklists for accuracy and completion.
• Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
• Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
• Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
• Manage databases and other information systems to ensure data is updated and accessible.
• Coordinate and support various administrative projects and initiatives.
• Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
• Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
• Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
• Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.

Requirements:

• Bachelorʼs degree in any discipline
• Minimum 3 years of proven experience in a similar role
• Excellent communication and interpersonal skills
• Proficiency in MS Office & G Suite is a must
• Excellent organizational and time-management skills
• Quick-thinking, planning, coordinating, and executing skills

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)

Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09

Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

As a Go lang Developer, you will be working on Blockchain Layer 1.

● Advanced proficiency in Golang programming language, and good skills in languages such as C++,

Java, Solidity and Python (good to have).

● Extensive experience in back-end development, algorithms, and data structures.

● Extensive Knowledge of blockchain structure, protocol development or Smart Contract

● Writing clean, efficient, and reusable code that follows best practices and coding standards.

● knowledge of distributed and decentralized network protocols

● Knowledge of various decentralized ledger technologies and protocols

● Understanding of gossip protocol and consensus protocol

● Knowledge of best practices in data protection.

● Collaborating with managers to determine technology needs and envisaged functionalities.

● Creating application features and interfaces by using programming languages and writing multithreaded codes.

● Applying the latest cryptology techniques to protect digital transaction data against cyberattacks and information hacks.

● Maintaining client and server-side applications.

·      Experience 4 to 8 Years Hands-on development experience with Java/J2EE

·      Knowledge/Work experience on core Java 1.8 features

·      Expertise in Object Oriented Programming, Design Patterns 

·      Knowledge/implementation on SOAP or REST protocol.

·      Working experience on Rest Services, Micro Services

·      Extensive hands-on experience building services using these Spring boot, Hibernate.

·      Capable of writing unit tests and implement best coding practices (Junit/Mockito)

·      Good knowledge of SQL / query optimization

·      Experience with modern JavaScript.

·      Working knowledge and experience with JQuery, Ajax, JSON, CSS, HTML

·      Knowledge on at least one web platform (e.g. Angular, React) is desirable.

·      Experience working in an Agile/Scrum development process

·      Good written and oral communication skills.

·      Strong problem solving and data structure skills.

·      Continuously contribute to team performance improvement and collaboration

·      Collaborate effectively across teams

·      Good to have knowledge on cloud technologies (AWS/Google/PCF)

• Create an engaging and knowledgeable online Shopify store to increase sales and revenue
• Extensive knowledge in HTML5
• Create bespoke Shopify themes and change pre-existing templates per pre-defined brand guidelines
• Be an expert in all aspects of the ECommerce platform
• Work with the UX and UI Design Teams to create unique, strong, and inventive front-end user experiences
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
• Test and debug websites regularly to improve performance
• Based on their findings, they provide technical support and coordination, protecting enterprises against failure
• Increase conversion rates by optimizing your website

Designation- L1 Tech Support 

Location – Kharghar

Experience -  2 to 5 years

L1 Tech Support: BE/Btech only.

• Must have minimum 2-3 years of support Experience on Financial transactions system
• Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
• Manage Production alerts and take necessary action as per the run-book
• Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
• Maintain and adhere production schedules to include ad-hoc requests
• Stopping and starting system processes
• Troubleshoot failures and determine best course of action
• Internal Stakeholder communications with respect to the daily production cycles
• Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
• SLA Adherence.
• Good Understanding of SQL and scheduling.
• Familiarity/Experience with UNIX, LINUX, Windows environments
• Familiarity with scheduling and job monitoring tools
• Must be able to do work in all 3 shifts (morning/afternoon/night

If interested, kindly share updated resume, current CTC and Expected CTC.

• Resourcing the candidates from Naukri portal.
• Working with organizations to develop a recruitment plan.
• Executing recruitment plans efficiently.
• Interviewing candidates.
• Coordinate with the candidate and reporting manager.
• Follow up of the candidate and update accordingly.

• Prepare data base and update daily work.