Customer Support Executive

Strong Enterprise B2B Sales Profile with focus on Apparel & Lifestyle Industry

Mandatory (Experience 1) -Must have a minimum 8+ years of sales experience, including 4+ years in Enterprise SaaS / B2B Tech Sales

Mandatory (Experience 2) - Must have experience in software selling (ERP, PLM,..) to large enterprise retail companies, preferably in Apparel, Lifestyle, or Fashion (Like Reliance Retail, Myntra, AJIO, etc)

Mandatory (Experience 3) - Must have experience in managing large deal sizes (minimum ₹40L ARR or above) and independently handling end-to-end sales cycles — from lead generation, demo coordination, negotiation, closure

Mandatory (Experience 4) - Must have experience selling to CXO / senior executive-level decision makers (e.g., CEOs, CIOs, COOs, CMOs) in large enterprise accounts

Mandatory (Tools) - Proficient in CRM tools (Salesforce / HubSpot / Zoho) and lead generation tools (LinkedIn Sales Navigator, Apollo, etc.) for sales pipeline management and data-driven sales planning

Mandatory (Skills) - Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions to senior stakeholders

Mandatory (Company) - B2B SaaS (Preferred Apparel, Lifestyle, or Fashion Industry)

Role: Human Resource Head

Location: Vikhroli, Mumbai

What will you do with us?

-Be a strategic advisor on all aspects of people management for the organization.

-Develop and foster a work environment that is entrepreneurial, customer focused, and results-oriented.

-Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as the Employer of choice.

-Establish and maintain high levels of employee engagement activities and commitment.

-Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information.

-Design the annual HR budget and ensure optimal utilization of resources to ensure an effective outcome for all HR metrics.

-Responsible for Talent Management strategy including appropriate learning interventions and leadership development.

-Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization.

-Guide and coach, the HR team to deliver efficient, high-quality HR solutions and services concerning - Recruitment, onboarding, Performance Management, Employee Engagement, Organization Development, Training and Development, Rewards and Benefits.

-Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle.

-Build an organization that is fully compliant with all statutory and regulatory requirements.

What are the must-haves?

-Bachelor or Master's degree in Business, Human Resources or a related field required.

-12+ years of experience in Human Resources.

-Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits.

-Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management.

-Experience in coaching and mentoring leadership to the next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important.

-Great team player and ability to work effectively in a matrix organization environment.

-Strong written and oral communication is essential.

Role / Purpose - Lead Developer - API and Microservices

Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.

• Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
• Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
• Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
• Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices 
• Appetite to manage large-scale projects and multiple tracks
•  Experience and knowhow of the e-commerce domain and retail experience are preferred
•  Good communication & people managerial skills

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

• Managing the interchange of data between the server and the users.
• Development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end Integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection.

• Should have worked on the Django REST framework.
• Familiarity with some Pandas, Numpy, text parsing/mining and ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages
• Worked on Amazon cloud solutions
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tool
• Excellent written and verbal communication skills.
• Should know about HDL and LLD.
• Should know about making python packages
• Should have worked on microservice-based Architecture

CommerceIQ is Hiring Data Scientist (3-5 yrs)

At CommerceIQ, we are building the world’s most sophisticated E-commerce Channel Optimization software to help brands leverage Machine Learning, Analytics and Automation to grow their E-commerce business on all channels, globally.

Using CommerceIQ as a single source of truth, customers have driven 40% increase in incremental sales, 20% improvement in profitability and 32% reduction in out of stock rates on Amazon.

What You’ll Be Doing

As a Senior Data Scientist, you will work closely with Engineering/Product/Operations teams to build state-of-the-art ML based solutions for B2B SaaS products. This entails not only leveraging advanced techniques for predictions, time-series forecasting, topic modelling, optimisation but deep understanding of business and product too.

• Apply excellent problem solving skills to deconstruct and formulate solutions from first-principles

• Work on data science roadmap and build the core engine of our flagship CommerceIQ product

• Collaborate with product and engineering to design product strategy, identify key metrics to drive and support with proof of concept

• Perform rapid prototyping of experimental solutions and develop robust, sustainable and scalable production systems

• Work with large scale ecommerce data of the biggest brands on amazon

• Apply out-of-the-box, advanced algorithms to complex problems in real-time systems

• Drive productization of techniques to be made available to a wide range of customers

• You would be working with and mentoring fellow team members on the owned charter

What we are looking for -

• Bachelor’s or Masters in Computer Science or Maths/Stats from a reputed college with 4+ years of experience in solving data science problems that have driven value to customers

• Good depth and breadth in machine learning (theory and practice), optimization methods, data mining, statistics and linear algebra. Experience in NLP would be an advantage

• Hands-on programming skills and ability to write modular and scalable code in Python/R. Knowledge of SQL is required

• Familiarity with distributed computing architecture like Spark, Map-Reduce paradigm and Hadoop will be an added advantage

• Strong spoken and written communication skills, able to explain complex ideas in a simple, intuitive manner, write/maintain good technical documentation on projects

• Experience with building ML data products in an engineering organization interfacing with other teams and departments to deliver impact

• We are looking for candidates who are curious and self-starters; obsess over customer problems to deliver maximum value to them.
• Data scientist, Machine Learning, data science, data analyst

Job Type: Full-time

Experience:

• Data Scientist: 3 years (Required)

Application Question:

• Looking for product based industry experience from tier 1 /tier 2 colleges (NIT ,BIT, IIT,IIIT, BITS, Strong Profiles)

We require District Sales Manager for the Khurda District to carry out the sales activity, and the incumbent should be compatible to carry out the following activities. The candidate must be male, belonging to the respective district and having a sound knowledge about the area, district and block. He must have at least 4 years of experience with FMCG/Retail/Insurance sectors. 

• To appoint Block Sales Manager in all their blocks coming under their Districts.
• To create a super stock point in their district headquarters.
• To manage Sales operations in the assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct training to the sales team.
• To work with the team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast of customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that the sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.