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Customer Support Executive
Customer Support Executive
Staqlab's logo

Customer Support Executive

Abhishek Singhal's profile picture
Posted by Abhishek Singhal
0 - 2 yrs
₹2L - ₹3L / yr
Delhi
Skills
English Proficiency
Content Writing
Customer Support

NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)

 

As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.

 

  • Great communication skills
  • Experience handling infuriated customers
  • Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
  • Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
  • Initiating Chat support with clients for onboarding and building trust
  • Writing Blogs/Support Articles
  • Strong Proficiency in written english. As the job role will include supporting US Based Clients.
  • IT/CS Degree- Based Background is plus 


 

 

 

 

 

 

 

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About Staqlab

Founded :
2020
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

Builds Softwares/Plugins for Ecommerce Clients

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Company social profiles

N/A

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