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Customer Support Executive
Customer Support Executive
Staqlab's logo

Customer Support Executive

Abhishek Singhal's profile picture
Posted by Abhishek Singhal
0 - 2 yrs
₹2L - ₹3L / yr
Delhi
Skills
English Proficiency
Content Writing
Customer Support

NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)

 

As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.

 

  • Great communication skills
  • Experience handling infuriated customers
  • Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
  • Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
  • Initiating Chat support with clients for onboarding and building trust
  • Writing Blogs/Support Articles
  • Strong Proficiency in written english. As the job role will include supporting US Based Clients.
  • IT/CS Degree- Based Background is plus 


 

 

 

 

 

 

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Staqlab

Founded :
2020
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

Builds Softwares/Plugins for Ecommerce Clients

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Company social profiles

N/A

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Samsung R&D Institute India-Bangalore (SRI-B) is the largest R&D Center outside of South Korea and a key innovation hub in the Samsung group. With the best of talent from India and overseas, our focus is on creating cutting edge technologies across multiple areas of Samsung’s business, that transform experiences of users both globally, as well as in local markets.

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PS: Please do share this opportunity with your colleagues and friends
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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