NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)
As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.
- Great communication skills
- Experience handling infuriated customers
- Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
- Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
- Initiating Chat support with clients for onboarding and building trust
- Writing Blogs/Support Articles
- Strong Proficiency in written english. As the job role will include supporting US Based Clients.
- IT/CS Degree- Based Background is plus
Shubham Vishwakarma
Full Stack Developer - Averlon
About Staqlab
About
Builds Softwares/Plugins for Ecommerce Clients
Company social profiles
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Google AnalyticsJOB DESCRIPTION
Job Title: Digital Marketing Executive
Department : Marketing
1. Job PURPOSE:
Planning, developing, implementing and managing the overall digital marketing strategy. In addition, they are responsible for managing, guiding and training digital marketers and other marketing positions in the team.
2. ROLES & RESPONSIBILITIES:
l Responsible for formulation and execution of the company’s Digital Marketing Strategy
l Creation and management of website
l Independently managing all digital marketing activities
l Set up and management of Linked in and twitter accounts
l Writing blogs and content on digital forum to ensure visibility
l Responsible to develop and implement the Online Marketing and Brand Positioning strategies
l Create key reporting and performance indicators based on business requirements
l Brand management on the digital forum
3. EXPERIENCE REQUIRED:
Overall : 3 - 5 yrs
4. TECHNICAL SKILLS:
Primary Skills :
l 3+ years experience as a Digital Marketing Professional
l Understanding the importance of the Website
l Experience in Email marketing and carry it to the digital forum
l Social media marketing - visibility
l Experience in branding
l Must understand page optimization and off page optimization,
l Understand the value of Search engine optimization but as a complementary skill.
l Blog writing and Content generation
Secondary Skills :
l Knowledge on Google certification and Google analytics, Google AdWords
l Setting up tracking systems for marketing campaigns and online activities
l Experience in Website maintenance and press releases
l Latest marketing techniques
Desired Skills :
l Experience in IT product based company
l Advanced web ranking
l Knowledge on Google webmaster, Keyword planner, Google trends
l Online Reputation Management
5. ABILTY
l Excellent Communication Skills
l Good conceptualization skills
l Excellent computer and web related skills
l Quick grasping skills
l Initiation
l Time management
l Dedication and ownership
6 .EDUCATIONAL QUALIFICATION :
Preference: MBA ( Marketing ), BBA
Age between 26 Year to 30 Years
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NodeJS (Node.js)
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Full Stack Developer - Averlon