Telesales Executive

Role & Responsibilities

As a Product Designer (Growth), you'll be the design force behind our growth initiatives—obsessing over conversion funnels, user onboarding, engagement mechanics, and monetization touchpoints. You'll combine deep UX expertise with growth hacking mindset, leveraging data and experimentation to design experiences that drive measurable business impact. We're looking for a metrics-driven, hypothesis-oriented designer who thrives on turning insights into scalable growth levers.

What You’ll Do-

• Drive growth-focused design initiatives across acquisition, activation, retention, and revenue optimization
• Design and optimize conversion funnels from first touch to long-term engagement, focusing on key growth metrics (CAC, LTV, retention rates, conversion rates)
• Lead experimentation through design—create A/B tests, landing page variants, onboarding flows, and feature experiments that drive statistically significant improvements
• Own critical growth touchpoints including signup flows, profile completion, subscription conversions, re-engagement campaigns, and referral mechanisms
• Translate growth insights into design solutions—turn user behavior data, cohort analyses, and business requirements into high-impact user experiences
• Design scalable growth systems—create templates, frameworks, and design patterns that enable rapid testing and iteration across growth initiatives
• Collaborate with Growth PMs, Data Analysts, and Engineers to identify growth opportunities, prioritize experiments, and measure design impact on key business metrics
• Optimize post-launch performance through continuous testing, user feedback integration, and data-driven design iterations
• Establish growth design culture by championing experimentation, sharing learnings, and mentoring team members on growth-focused design thinking

Growth-Specific Focus Areas:

• User acquisition and conversion optimization
• Onboarding and activation experience design
• Subscription and monetization flow optimization
• Retention and re-engagement campaign design
• Referral and viral growth mechanism design
• Personalization and recommendation interface design

Ideal Candidate

• Masters/Bachelor's from premier institutions (IIT, BITS, NID)
• 5 -8 years of full-stack product design experience with proven growth impact
• Strong portfolio demonstrating conversion optimization and growth-focused design solutions
• Experience with growth experimentation, A/B testing, and data-informed design decisions
• Proficiency in Figma, prototyping tools, analytics platforms, and growth measurement tools
• Understanding of subscription business models, pricing psychology, and monetization strategies
• Experience designing for both web and mobile platforms at scale
• Strong analytical mindset with ability to translate business metrics into design solutions
• Knowledge of user acquisition channels and performance marketing touchpoints

Bonus Traits:

• Experience in subscription-based or marketplace products
• Background in conversion rate optimization (CRO)
• Understanding of international market expansion and localization
• Experience with AI-powered personalization and recommendation systems

Job Description

The Jr. Pricing Analyst is responsible for analyzing market trends, competitor pricing, and internal cost structures to recommend optimal pricing strategies. This role works closely with sales, procurement, finance, and product teams to ensure pricing decisions support business objectives, profitability, and competitiveness in the market. Key Responsibilities • Collect, analyze, and interpret pricing data, including competitor analysis, customer demand, and market trends. • Develop, evaluate, and recommend pricing strategies that maximize profitability while maintaining competitiveness. • Monitor key metrics such as margins, costs, and sales performance to assess the effectiveness of pricing models. • Partner with procurement/sourcing teams to evaluate supplier costs and negotiate pricing terms. • Prepare pricing models, forecasts, and financial scenarios to support business planning and decision-making. • Support sales teams with pricing recommendations and provide guidance during contract negotiations. • Create and maintain pricing databases, tools, and dashboards for internal stakeholders. • Present findings and insights to management, supporting strategic decisions with data-driven analysis. • Stay up to date with industry trends, customer behaviors, and regulatory changes impacting pricing. Qualifications & Skills • Any Bachelor’s degree • Proven experience in pricing analysis, financial analysis, or business analytics for at least a year. • Strong analytical and quantitative skills, with expertise in Excel. • Knowledge of pricing strategies and cost analysis. • Excellent communication and presentation skills to explain complex data insights to non technical stakeholders. • Ability to work cross-functionally and influence decision-making in a fast-paced environment. • Attention to detail and strong problem-solving skills.

Key Responsibilities:-

Requirements Documentation: Prepare and maintain BRD, FRD, and SRS to ensure clear understanding of business requirements among stakeholders and the development team.

Wireframing: Create wireframes and basic process flows to explain project workflows and user interface requirements.

Project Task Management: Create, assign, and track project tasks to ensure timely delivery.

User Acceptance Testing (UAT): Conduct and support UAT to ensure the solution meets business requirements.

Stakeholder Collaboration: Work closely with internal teams and clients to gather requirements and ensure smooth project execution.

Process Improvement: Identify areas for improvement in business processes and suggest better solutions.

Team Support: Guide and support junior Business Analysts when required.

Required Skills: -

• Strong analytical and problem-solving skills
• Good communication and documentation skills
• Experience with tools like JIRA, Asana, and Figma
• Understanding of SDLC and Agile methodologies
• Experience with Power BI, Excel, or other data visualization tools is a plus
• Knowledge of AI tools such as Notion AI, Fireflies AI is a plus

Company Overview:

OLOID is a leading provider of physical identity and access technology committed to enabling converged cyber and physical security for the modern workplace. Dedicated to ensuring secure and privacy-forward authentication, OLOID’s objective is to establish a framework that connects and manages workplace security by integrating with HR, IT, and various records systems, unifying cyber and physical identities across the organization.

Job Summary

We are seeking a highly skilled and experienced Senior Node.js Developer to join our development team. The ideal candidate will have a strong background in software engineering with a focus on JavaScript, Node.js, and modern web technologies. You will play a key role in building scalable backend services, integrating APIs, and contributing to full-stack development using frameworks like ReactJS.

Key Responsibilities

·         Design, develop, and maintain robust backend services using Node.js

·         Collaborate with front-end developers to integrate user-facing elements with server-side logic

·         Develop and consume RESTful APIs for various services

·         Write clean, maintainable, and secure code following best practices

·         Troubleshoot, debug, and optimize application performance

·         Implement authentication and authorization mechanisms where needed

·         Contribute to code reviews and technical discussions

·         Maintain and monitor applications on Linux-based environments

Required Qualifications

·         Bachelor’s or Master’s degree in Computer Science or a related field

·         Minimum 8 years of professional programming experience

·         At least 3 years of hands-on experience with Node.js development

·         Strong knowledge of JavaScript, particularly in browser-based frameworks such as ReactJS and Redux

·         Experience with Node.js frameworks such as Express or Hapi (preferred)

·         Solid understanding of asynchronous programming and its patterns

·         Skilled in troubleshooting and debugging complex applications

·         Familiarity with Linux environments

·         Proficiency in working with RESTful APIs and API integration

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Skills:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Kotlin, Java
• Important libraries include Dagger, RxJava, Realm
• MVVM Clean Architecture
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git