Loading...

{{notif_text}}

The next CutShort event, {{next_cs_event.name}}, will happen on {{next_cs_event.startDate | date: 'd MMMM'}}The next CutShort event, {{next_cs_event.name}}, will begin in a few hoursThe CutShort event, {{next_cs_event.name}}, is LIVE.Join now!
{{hours_remaining}}:{{minutes_remaining}}:{{seconds_remaining}}Want to save 90% of your recruiting time? Learn how in our next webinar on 22nd March at 3 pmLearn more

Tech Support Jobs

Explore top Tech Support Job opportunities for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Success

Founded 2013
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune
Experience icon
2 - 7 years
Experience icon
5 - 8 lacs/annum

Responsibilities: Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. Establish a trusted/strategic adviser relationship with each assigned client and drive the continued value of our product. Develop and nurture customers for advocacy. Work with clients, aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Requirements: Cheerful, Optimistic go-getters Learn-ability is more valued than skill set. Impeccable written and verbal communication skills. Self-starter and a good team player. Eager to learnt and execute the new processes for us. You want to help and provide the support to our customers.

Job posted by
apply for job
apply for job
Shilpa Agale picture
Shilpa Agale
Job posted by
Shilpa Agale picture
Shilpa Agale
Apply for job
apply for job

Customer Support Executive

Founded 2013
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune, Bengaluru (Bangalore), Hyderabad
Experience icon
1 - 3 years
Experience icon
3 - 5 lacs/annum

Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all company's and department's field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements 1-2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi-tasking and organizational skills

Job posted by
apply for job
apply for job
Shilpa Agale picture
Shilpa Agale
Job posted by
Shilpa Agale picture
Shilpa Agale
Apply for job
apply for job

Tech Support Engineer

Founded 2018
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune
Experience icon
1 - 7 years
Experience icon
2 - 4 lacs/annum

JOB DESCRIPTION TECHNICAL ASSOCIATE 1. Work with International Clients (US UK AUS). 2. Sales and Delivery of Technical Service and Support for APPLE(iOS, MAC) 3. Troubleshoot and resolve client tech issues related to MAC Deskstop, ipad, iPhones 4. Fixation of Virus & Malware Intrusion Etc. 5. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. 6. Microsoft certified JOB SPECIFICATION: 1. Fluent English Communication Skills. 2. Undergraduate / Graduate 3. Attention to detail. OFFERING: SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY + ONE MEAL KEY ACTIVITIES: 1. Provide Technical Support to International Customers through REMOTE. 2. Providing Technical Support related to any of the Product lines like computers, laptops, Operating system (Windows, iOS, Android), browser, email, chat , anti-virus, firewall, router, printer, scanner, computer hardware etc.

Job posted by
apply for job
apply for job
Nishant Chhabria picture
Nishant Chhabria
Job posted by
Nishant Chhabria picture
Nishant Chhabria
Apply for job
apply for job

Telesales Executive

Founded 2018
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune
Experience icon
1 - 5 years
Experience icon
-1 - 4 lacs/annum

JOB DESCRIPTION FOR CSE Skills and Qualifications Excellent Customer service and negotiation skills Basic PC skills including quick data entry Strong Analytical Skills and ability to work through ambiguous situation Willing to work in 24/7 shifts Willing to work Graduate in any field with minimum of 1-2 years of work experience as a Sales Executive (or similar) Foreign Language skill will be an added asset Willing to work in Pune Kharadi 411014 Job Description and Duties 1. Maintain company product knowledge 2. Receive and resolve customer queries via inbound phone call/email/web chat 3. Provide support on non technical account management customer queries 4. Effectively articulate necessary customer and non-technical information to customers in a 5. simple and concise manner. 6. Guide customer through online payment portal and ensure a smooth sales process. 7. Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions 8. Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.

Job posted by
apply for job
apply for job
Nishant Chhabria picture
Nishant Chhabria
Job posted by
Nishant Chhabria picture
Nishant Chhabria
Apply for job
apply for job

Customer Success Specialist
at Keka

Founded 2015
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

Summary: Keka is the new generation HR platform with a mission to transform the workplace culture across India. Customer Success is absolutely vital for us. We will not be successful unless our customers are receiving massive value from our platform and service. The Customer Success Specialist is thus a crucial role at Keka and we are looking for awesome person! Job Description: Real Customer Success comes from the heart! Your'e passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments with everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client On-boarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications : - Cheerful, Optimistic go-getters - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers

Job posted by
apply for job
apply for job
Ravi Krishna Teja Kuchibhotla picture
Ravi Krishna Teja Kuchibhotla
Job posted by
Ravi Krishna Teja Kuchibhotla picture
Ravi Krishna Teja Kuchibhotla
Apply for job
apply for job

Tech Support Engineer

Founded 2014
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Chennai
Experience icon
0 - 1 years
Experience icon
2 - 3 lacs/annum

Location: Chennai Experience: 0 -2 years Shift: Rotational (will include UK & US shift) Job Responsibilities: Handle technical support related queries for customers. Provide prompt, reliable and accurate information to customers. Ensure timely resolution while maintaining the highest level of quality support in every customer interaction. Help customer resolve product related issues. Help with product integration. Escalate issues to the appropriate department and ensure to solve the issue working with the L2/L3 team within SLA. Requirements: Logical thinker, multitasking, problem-solving skills Excellent verbal & written skills Customer care skills Ability to prioritize workload Attention to detail. Ability to work well in a team Experience in application servers or relevant software development background

Job posted by
apply for job
apply for job
Vinoth Kumar picture
Vinoth Kumar
Job posted by
Vinoth Kumar picture
Vinoth Kumar
Apply for job
apply for job

Tech Support executive

Founded 2015
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
0 - 3 years
Experience icon
3 - 4 lacs/annum

Skills: ● Willing to travel ● Basic understanding of Technology / IT ● Strong Customer Service Skills ● Flexibility and Persistency ● The ability to handle pressure and meet deadlines ● Attention to details ● Excellent time management and organisation ● Knowledge of The Healthcare industry and its current events will be an added advantage Responsibilities: Job Description ● Provide support to clients in any issue they are facing. ● Manage all on-site technical support, troubleshooting, installations and test activities. ● Diagnose technical problems and offer respective resolutions. ● Adherence to company’s procedures and protocols. ● Cooperate with technical team and ensure timely resolutions to customers. ● Comprehend customer requirements and make appropriate recommendations. ● Formulate relationships of trust with customers.

Job posted by
apply for job
apply for job
Manish Singh picture
Manish Singh
Job posted by
Manish Singh picture
Manish Singh
Apply for job
apply for job

Tech Support Engineer

Founded 2014
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune
Experience icon
1 - 3 years
Experience icon
2 - 5 lacs/annum

Top Skills: Must have neutral accent (Most important) 1. Technical aptitude & ability to learn complex cloud apps 2. Provide customer support via ticket-based help desk, or Skype calls. 3. Ability to write technical user documentation with perfect grammar 4. Excellent communication and presentation skills with neutral accent 5. Familiarity with CRM systems and practices. 6. Candidate with the technical background will be plus. 7. Everything else that is required to become a true customer support champion

Job posted by
apply for job
apply for job
Siddharth Aklujkar picture
Siddharth Aklujkar
Job posted by
Siddharth Aklujkar picture
Siddharth Aklujkar
Apply for job
apply for job

Tech Support Engineer

Founded 2000
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Chennai
Experience icon
1 - 3 years
Experience icon
3 - 6 lacs/annum

We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support. Responsibilities Own and drive resolution to customer requests for product specific workflow and how-to questions Interact with customers and determine knowledge gaps within HappyFox knowledge base Participate in continuous product training to drive improvement in support quality Edit, post and take responsibility for the quality of knowledge base articles Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement Take ownership of support tickets, adhering to SLAs and resolution time commitments Requirements Proven work experience and passion to work in customer support for a technology based B2B organisation Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen Knowledge and familiarity with social media platforms Ability to manage ticket priorities based on urgency and customer profile Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up Outstanding verbal and written communication Excellent organisational and follow-up skills; project management skill is preferred Prior experience working with a SaaS based technology product (optional) Worked for a bootstrapped high growth startup (optional)

Job posted by
apply for job
apply for job
Sharon Samuel picture
Sharon Samuel
Job posted by
Sharon Samuel picture
Sharon Samuel
Apply for job
apply for job

Tech Support Engineer,

Founded 2014
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune
Experience icon
0 - 2 years
Experience icon
1 - 3 lacs/annum

Tech Support 00118 Communication Skills Newworking Firewall window systment Office 365 MS-Office

Job posted by
apply for job
apply for job
Vikas Mantute picture
Vikas Mantute
Job posted by
Vikas Mantute picture
Vikas Mantute
Apply for job
apply for job

Customer Solutions Engineer

Founded 2013
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Chennai
Experience icon
0 - 8 years
Experience icon
6 - 12 lacs/annum

Chargebee is a PCI Level 1 certified recurring billing platform for subscription based SaaS and eCommerce businesses. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payments. Being a customer solution engineer for Chargebee means working with customers from the get-go - understanding their pain points, offering business intelligence, and customizing Chargebee to suit their every need.

Job posted by
apply for job
apply for job
Joe Daniel picture
Joe Daniel
Job posted by
Joe Daniel picture
Joe Daniel
Apply for job
apply for job

Tech Support Engineer

Founded 2014
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
0 - 3 years
Experience icon
2 - 4 lacs/annum

We are looking for candidate who would be responsible for the smooth running of our cloud based platform and ensuring customers get maximum benefits from them. Individual tasks vary depending on the size and structure, But may include: Bridge between operations team and technical team Managing Data uploads/ integrity and synchronisation for Clients Installing and configuring computer hardware operating systems and applications monitoring and maintaining cloud platform and networks Talking to tech support team and clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; Troubleshooting system and network problems and diagnosing and solving hardware or software faults; Providing support, including procedural documentation and relevant reports; Following standard operating procedures to repair a fault or set up a System; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; Prioritising and managing many open cases at one time; Testing and evaluating new technology

Job posted by
apply for job
apply for job
Abhishek Singh picture
Abhishek Singh
Job posted by
Abhishek Singh picture
Abhishek Singh
Apply for job
apply for job

Customer support /success

Founded 2013
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Chennai
Experience icon
0 - 7 years
Experience icon
5 - 10 lacs/annum

KEY RESPONSIBILITIES: Be responsible for managing support tickets and deliver above-and-beyond support through email, phone and chat. Escalate issues if necessary and work closely with our engineering team to resolve those issues. Provide customer feedback to the product management team and help them in discovering insights for the product roadmap. Assist our sales stalwarts in converting prospects to customers. Constantly work towards streamlining the support process by analyzing support requests and publishing solutions as blog posts, forums and FAQs. Cultivate and sustain an in-depth knowledge of Chargebee’s products and services. Stay active in support forums and discussions. Welcome customers, encourage participation and gradually build a valuable support community.

Job posted by
apply for job
apply for job
Sanjay Sudhakar picture
Sanjay Sudhakar
Job posted by
Sanjay Sudhakar picture
Sanjay Sudhakar
Apply for job
apply for job

Tech Support Engineer

Founded
Products and services{{j_company_types[ - 1]}}
{{j_company_sizes[ - 1]}} employees
{{j_company_stages[ - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
3 - 7 years
Experience icon
3 - 5 lacs/annum

Is considered an expert in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large solutions. Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling. Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit. Understands the role of IT within area of specialization and how company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities Account planning and accurate account revenue forecasting skills. Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities. Cultivates & maintains positive relationships with customers to ensure account retention & growth, and position company as the preferred vendor for meeting all business needs

Job posted by
apply for job
apply for job
Manish Nath picture
Manish Nath
Job posted by
Manish Nath picture
Manish Nath
Apply for job
apply for job

Technical Trainer

Founded 2016
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
0 - 2 years
Experience icon
1 - 3 lacs/annum

We make technology ItnaEasy for our clients. Experts (trainers) are the face of the company as they actually visit clients' homes and offices and empower them to use today's technology. Experts must love using technology and interacting with new customers! Patience is a must and familiarity with Windows, Apple, Android and MS Office are big pluses. Freshers are welcome to apply too! It is essential that you believe in our idea and join us with the idea of growing with us!

Job posted by
apply for job
apply for job
Chiraayu Sethi picture
Chiraayu Sethi
Job posted by
Chiraayu Sethi picture
Chiraayu Sethi
Apply for job
apply for job

System Support Engineer

Founded 2006
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[4 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad
Experience icon
2 - 7 years
Experience icon
4 - 10 lacs/annum

We are looking for System Support Engineers in prior experience of network and infrastructure management. Experience of working on AWS and VMWare is added advantage apart from knowledge on Network Monitoring tools.

Job posted by
apply for job
apply for job
Ravikanth Laxmana picture
Ravikanth Laxmana
Job posted by
Ravikanth Laxmana picture
Ravikanth Laxmana
Apply for job
apply for job

Web Solution Specialist

Founded 1997
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[4 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
0 - 3 years
Experience icon
2 - 3 lacs/annum

● Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions. ● Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback. ● Testing & analysis of all products & services. ● Identifying any bugs/issues in the system and assisting in their resolution. ● Recording, tracking and reporting problem activity ● Building strategies to improve efficiency, profitability, and quality of service ● Reviewing existing product/feature documentation; publish documentation in internal knowledge. Detailed Requirements: ● Must be customer focused and willing to do whatever it takes to resolve the customer issue. ● Strong customer interaction skills and ability to work in a variety of customer situations. ● Outstanding written and verbal communication skills ● Ability to solve complex problems quickly, inventively and resourcefully. ● Good working knowledge of computers and the internet; strong ability to develop new skills. ● Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.

Job posted by
apply for job
apply for job
Bobby Rathod picture
Bobby Rathod
Job posted by
Bobby Rathod picture
Bobby Rathod
Apply for job
apply for job

Tech Support

Founded 2004
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

Job Responsibilities: Responsible for providing assistance to end-users who’re using our products (Online Platform) Catering to queries related to platform Taking care of users Onboarding process Skill Set Required: Good communication skills Good Technical Skill (for using online platform) Graduate Good analytical and problem solving skills Good interpersonal and customer care skills

Job posted by
apply for job
apply for job
Manish Hingar picture
Manish Hingar
Job posted by
Manish Hingar picture
Manish Hingar
Apply for job
apply for job

Product Support/ Customer Relation Executive

Founded
Products and services{{j_company_types[ - 1]}}
{{j_company_sizes[ - 1]}} employees
{{j_company_stages[ - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Noida
Experience icon
0 - 5 years
Experience icon
1.5 - 0.000015 lacs/annum

Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product. Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled Providing first level support on our services via remote desktop calls if required Route/Assign tickets to the appropriate support group, if necessary. Identifying and escalating high-severity, priority issues Updating Pending Tickets with timely, precise, accurate updates Following-up with end users, if necessary, for closure of pending tickets

Job posted by
apply for job
apply for job
Rashmi Agarwal picture
Rashmi Agarwal
Job posted by
Rashmi Agarwal picture
Rashmi Agarwal
Apply for job
apply for job

Tech Support Engineer

Founded 2010
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Indore
Experience icon
0 - 2 years
Experience icon
2 - 3 lacs/annum

Basic coding knowledge is utterly required.

Job posted by
apply for job
apply for job
Purvi Vani picture
Purvi Vani
Job posted by
Purvi Vani picture
Purvi Vani
Apply for job
apply for job

technical support

Founded 2009
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bangalore, Chennai, Bengaluru (Bangalore)
Experience icon
0 - 1 years
Experience icon
0 - 2 lacs/annum

We are having an opening for Technical support engineer: Requirement: Good experience in technical support. Good communication skill. Voice process. Rotational shift (including night shifts). Intro about YML: We're a company headquartered in San Francisco bay area (US) and also have a offices & employees in Bangalore and Europe. We work with fortune 500 companies directly to develop their mobile products and also have our own suite of mobile products. Apps developed by us have ranked in the top spot on the app store. One of the apps "Intro to Letters" was handpicked by "Steve Jobs" and featured in an Apple prime time commercial. We have a strong Technical and Management team having experience working at eBay, Google, Yahoo, Dell with Strong educational background from IIT, Stanford, Georgia, Purdue University. For more information you may check out our website at http://www.ymedialabs.com Y Media Labs Domlur Diamond Destrict

Job posted by
apply for job
apply for job
Onyx Lakra picture
Onyx Lakra
Job posted by
Onyx Lakra picture
Onyx Lakra
Apply for job
apply for job

Customer Success Specialist

Founded 1994
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Noida, Agra
Experience icon
1 - 5 years
Experience icon
2 - 5 lacs/annum

Embarc was established in 1994 and has established itself as a leading company in providing solutions for location based services. We have developed Find’n’Secure web based real time GPS Tracking and Fleet Management Software. We also have Find’n’Secure for Mobiles. We supply different kind of GPS trackers and accessories depending on the need of tracking (Vehicles, children, pets, ships, airplanes etc.). We have partners in more than 45 countries. We have now launched Find’n’Secure Ver 5.0. We have also launched FnS Apps for Android and iOS platforms. We are looking for a bright Technical Customer Success Specialist to provide enterprise level support to our customers via phone, web, email, chat and other support channels as required. Responsibilities: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles

Job posted by
apply for job
apply for job
Shailendra Bansal picture
Shailendra Bansal
Job posted by
Shailendra Bansal picture
Shailendra Bansal
Apply for job
apply for job
Why apply via CutShort?
Connect with actual hiring teams and get their fast response. No 3rd party recruiters. No spam.