Cutshort logo
Purplerain logo
Tech Support Engineer
Tech Support Engineer
Purplerain's logo

Tech Support Engineer

Reena KJ's profile picture
Posted by Reena KJ
1 - 3 yrs
₹1L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Tech Support
Communication Skills
Customer Success
Responsibilities: Frontline support via live chat, tickets, and telephone. Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product Performs miscellaneous job-related duties as assigned by the supervisors and management. Provide customer support and technical support for various products Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Required Skills: 1-2 years of Technical Support Experience. B.E/ B.Tech Graduate preferred. Strong written and verbal communication skills Excellent interpersonal and customer care skills Understanding of technical terminologies Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with the ability to multi-task Experience in Web Hosting and VPN Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred Willing to work in shifts in a 24/7 environment.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Purplerain

Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

PurpleRain is a bootstrapped distributed SaaS startup that solves real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. The company operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. PurpleRain is a new age startup that challenges age-old notions, workflows, and structures by building globally successful products used by inc500 companies. The company aims to solve real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. PurpleRain is a bootstrapped distributed SaaS startup that operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. The company's team of 50+ works passionately, driven by data, and loves working with chaos to build products at blitzscale.
Read more

Connect with the team

Profile picture
Banashree Paul
Profile picture
Reena KJ

Company social profiles

bloglinkedin

Similar jobs

NeoGenCode Technologies Pvt Ltd
Akshay Patil
Posted by Akshay Patil
Gurugram
3 - 10 yrs
₹1L - ₹12L / yr
skill iconPHP
MySQL
skill iconLaravel
Object Oriented Programming (OOPs)
skill iconJavascript

Job Title : PHP Laravel Developer

Location : Gurgaon, India

Experience : 3+ Years

Interview Format : Walk-In Interviews at Gurgaon Office

Job Description :

We are looking for an experienced PHP Laravel Developer with 3+ years of experience to join our team. The ideal candidate will have strong PHP, Laravel, and MySQL skills along with a solid understanding of OOP principles.


Key Responsibilities :

  • Develop, test, and maintain web applications using PHP and Laravel.
  • Design and optimize MySQL databases, including writing SQL queries.
  • Write clean, efficient, and reusable code.
  • Solve technical problems with innovative solutions.
  • Collaborate with cross-functional teams.

Qualifications :

  • 3+ Years of hands-on PHP development, especially with Laravel.
  • Strong knowledge of OOP concepts.
  • Proficient in MySQL database design and query optimization.
  • Bachelor’s degree in Computer Science, IT, or related field.
  • Excellent communication and teamwork skills.

Interview Process :

  • Walk-In Interview at our Gurgaon office
  • Technical Assessment (coding test)
  • Technical and scenario-based interviews

Note :

Please bring your updated resume and be prepared to discuss your relevant experience.

Read more
NeoGenCode Technologies Pvt Ltd
Ritika Verma
Posted by Ritika Verma
Remote only
6 - 8 yrs
₹12L - ₹15L / yr
Perl
skill iconPython
SQL server
ADO
skill iconGit

Role: Perl Developer

Location: Remote

Experience: 6–8 years

Shift: General

Job Description

Primary Skills (Must Have):

  • Strong Perl development skills.
  • Good knowledge of Python and T-SQL / SQL Server to create compatible code.
  • Hands-on experience with ADO, Git, and release management practices.

Secondary Skills (Good to Have):

  • Familiarity with monitoring/alerting tools.
  • Exposure to automation tools.

Day-to-Day Responsibilities

  • Perform application code conversion for compatibility between Sybase and MS SQL.
  • Work on existing Perl-based codebase, ensuring maintainability and compatibility.
  • Convert code into Python where feasible (as part of the migration strategy).
  • Where Python conversion is not feasible, create compatible code in Perl.
  • Collaborate with the team on release management and version control (Git).


Read more
An American digital consulting company
An American digital consulting company
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore), Gurugram, Noida
1 - 3 yrs
₹3L - ₹7L / yr
skill iconJava
skill iconSpring Boot
Hibernate (Java)
Microservices
Spring

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

 

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

Read more
LS Spectrum Solutions Private Limited
Chetnya Thanvi
Posted by Chetnya Thanvi
Mumbai
2 - 10 yrs
₹5L - ₹15L / yr
skill iconSpring Boot
skill iconJava
J2EE
Hibernate (Java)
Spring

Position Requirements

• Expert in front-end development using Javascript, CSS, and Java.

• Hands-on experience in Java, J2EE, Hibernate, Springboot.

• Deep knowledge & working experience with Database, JSP, Javascript frameworks.

 

Technical Skills

• 4 years of experience in the software industry experience.

• Strong self-initiative to strive for both personal & technical excellence.

• Coordinate efforts across the Product development team and Business Analyst team.

• Strong business and data analysis skills.

• Should be strong on coordinating with onshore resources on the development.

Read more
Myntra
at Myntra
8 recruiters
Swapna Kole
Posted by Swapna Kole
Bengaluru (Bangalore)
9 - 13 yrs
₹30L - ₹75L / yr
Engineering Management
Engineering Manager
Team Management
Distributed Systems
skill iconJava
+6 more
Senior Engineering Manager - Engineering

Myntra’s Engineering team builds the technology platform that empowers our customers’ shopping experience and enables the smooth flow of products from suppliers to our customers’ doorsteps. We work on areas such as building massive-scale web-applications, engaging user-interfaces, big-data analytics, mobile apps, workflow systems, inventory management etc. We are a small technology team where each individual has a huge impact. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive e-commerce platform.

You will be a part of: Storefront (SF)

If you are enthusiastic to work on services platform built for extremely high scale, working on
cutting-edge front-end technologies and world-class payments and checkout infrastructure then Myntra-Jabong storefront is the right place to be.

To manage 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events Myntra-Jabong’s SF Engineering team builds the technology platform that personalizes our customer’s shopping experience and enables the smooth flow of products from suppliers to our customers’ doorstep. We work on areas such as building massive-scale mobile and web-applications, engaging user-interfaces, user personalization platform, content systems, search systems, imaging and visualization systems for products etc. We are a technology team where each individual has a huge impact and get to experience the delight of your hard labour being visible to real users. You will work closely with the business in shaping our product and serve hundreds of millions of Indians! You will have the opportunity to be part of a rapidly growing SF organization and gain exposure to all the parts of a
comprehensive eCommerce platform.

The SF team at Myntra-Jabong operates within distinct verticals which are (Storefront – Services Platform, Storefront Platforms for personalization & Store Channels (Client Apps)).

Responsibilities
● Technical Guidance: You will provide technical leadership to a team of excellent software
engineers; this requires that you have the technical depth to make complex design decisions
and the hands-on ability to lead by example.
● Execution and Delivery: You will be expected to instil and follow good software development
practices and ensure timely delivery of high-quality products. You should be familiar with agile
practices as well as be able to adapt these to the needs of the business, with a constant focus
on product quality.
● Team management: You will be responsible for hiring and mentoring your team; helping
individuals grow in their careers, having a constant dialogue about their aspirations and sharing prompt, clear and actionable feedback about performance.

Desired Skills and Requirements

● Technical depth: You have the strong technical competence required to gain credibility. Ability to architect, design and code yourself. Technical experience in building and operating
web-based applications. Deep understanding of all layers of the web-stack work (from the
client interface to the database.) Knowledge of multiple technology stacks/languages/tools and their pros/cons.
● Execution ability: Focus on delivering products in a timely manner with high quality. Familiarity with multiple software development practices and tools, and the proven ability to adapt, champion and institute good practices and tools.
● You must have a degree in Computer Science or a related field. Strong understanding of object-oriented programming, concurrency and fundamentals of computer science.
● Total of 9+ years’ experience building cutting edge products. Deep experience in building very large scale applications and 2 + years’ experience in team management
● Strong problem-solving skills, data structures and algorithms.
Read more
Casey Foods
at Casey Foods
7 recruiters
Swati Ray
Posted by Swati Ray
Remote, Cuttack
9 - 15 yrs
₹2L - ₹5L / yr
Sales
Business Development
Channel Sales
Presales
Telesales
+2 more
  • Managing the channel sales of districts coming under your area.
  • Hiring marketing team to manage sales in the respective districts, blocks & panchayats coming under your zone.
  • To oversee sales operation with several counties in a particular geographical location.
  • Reaching the target and goal set of your area.
  • Establishing, maintaining and expanding your customer base.
  • Establishing, maintaining and expanding your customer base
  • Servicing the needs of your existing customers
  • Increasing business opportunities through various routes to market.
Read more
GEP World Wide
GEP World Wide
Agency job
Remote, Navi Mumbai
2 - 7 yrs
₹10L - ₹11L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
ASP.NET MVC
.net, AngularJs
Company- GEP
Exp- 2-6
CTC- OPEN
Read more
OpenPlay
at OpenPlay
3 recruiters
Nitin Wadekar
Posted by Nitin Wadekar
Hyderabad
5 - 8 yrs
₹5L - ₹10L / yr
skill iconJavascript
skill iconHTML/CSS
User Interface (UI) Design
skill iconSASS
skill iconBootstrap
+4 more

Job Description:

 

  • We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.

 

Responsibilities:

 

  • Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
  • Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
  • Implement UI development principles to ensure that the product client-side serves at scale.
  • Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
  • An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
  • Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
  • Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments. 
  • Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice. 

 

Requirements:

 

  • 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
  • Sound knowledge in HTML and CSS
  • Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
  • Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
  • Experience debugging using JavaScript-based tools like Chrome Developer Console
  • Passionate to create good design and usability
  • Knowledge of Pixi js (is plus)
  • Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling. 
  • Strong knowledge of design and architectural patterns. 
  • Experience of software development methodologies and structured approaches to system development. 
  • Write high quality source code to program complete applications within deadlines

 

Person Specification: 

  • Should have strong communication and interpersonal skill
  • Bright and enthusiastic, self starter
  • Excellent analytical and problem-solving skills
  • Outstanding presentation skills
  • Implemented CI and Automated frameworks in Enterprise environment 
  • Past experience in CI/CD/DevOps practices 
  • Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities 
Read more
MindCrescent Wellness Ventures Private Ltd
Mumbai
1 - 4 yrs
₹8L - ₹12L / yr
User Experience (UX) Design
Game Design
Game Testing (QA)
skill iconiOS App Development
Adobe Photoshop
We are a healthcare technology venture disrupting the psychological wellness/mental health provision. We are based out of Mumbai and have been founded by psychiatrists who have been at the forefront of mental healthcare in India and abroad. We believe in using technology as a tool to promote well-being and make mental healthcare affordable, convenient, and accessible. We are looking for a talented UX designer who can come in and play a strategic role in shaping the user experience of our core offering - the InnerHour App.The InnerHour App is a mobile application that is designed by a team of domain and product experts to help individuals lead happier and healthier lives through the use of this self-help offering. Through the app, individuals can learn skills to combat various difficulties, including depression, anxiety, stress, and many more.The Team:The founders have nearly 30 years of experience in the psychological wellness space. They also have significant expertise in building and running large scale healthcare businesses and delivering healthcare online. . Along with a team of domain experts, the founders have been translating their learnings into a scalable platform so as to create positive impact on a large number of people.The Venture:The InnerHour platform delivers psychological wellness and expertise to people using a range of modalities - all enabled by technology. We are passionate about changing the lives of millions of people who will benefit from psychological support in all aspects of their lives.Responsibilities:Make strategic design and user-experience decisions related to core and any new featuresTranslate concepts into simple user flows, wireframes, mockups and prototypes that lead to intuitive user experiencesUse latest guidelines and established practises in product design, functional design and usability factors.Collaborate with cross-functional teams like product managers, developers, and Tech Leads.Develop personas and manage user testing.Experience And Skills Needed:1-3 years experience in a similar role as a UX Designer for mobile and web appsUnderstanding of UX design best practices to design solutionsA solid grasp of user-centric design, usability and accessibility concerns, alongside comfort in planning and conducting user research, user testing, A/B testing, rapid prototyping, and heuristic analysis. Proven expertise in turning complex business problems into simple and engaging products for the iOS and AndroidExpertise in Photoshop, Illustrator, Sketch, Omnigraffle, Invision or similar design and prototyping toolsThe role is full-time and based in Mumbai. For the right candidate, we will offer a competitive salary and ESOPs.
Read more
platoWorks
at platoWorks
1 video
1 recruiter
Plato Works
Posted by Plato Works
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹4L - ₹5L / yr
Search Engine Optimization (SEO)
Web Analytics
Google Adwords
skill iconGoogle Analytics
PPC
If interested, kindly fill the Google form: SEO Executive: https://goo.gl/forms/lJeTI0HlojIcQhmL2 Roles and Responsibilities • Maximize ROI in paid search campaigns by executing tests, collecting and analyzing data, identifying trends and insights • Tracking, reporting and analysis of Web Analytics and PPC initiatives / campaigns • Managing and forecasting campaign budgets and reconciling discrepancies • Optimizing landing pages for search engine marketing • Keyword optimization, discovery and expansion • Research and implementation of search engine optimization recommendations • Analysis and research on competitor advertising links • Development and implementation of link building strategy • Implementation of SEO best practices on newly developed code • Drive SEO in content programming and creation by working with marketing team • Improve SEO positions for target keywords on website • Increase rankings on all major search networks through link building, content strategy and keyword strategy • Manage SEM campaigns on Google, Yahoo and Bing to maximize ROI Skills and Other Requirements • 1 – 3 years of relevant experience • Understanding of performance marketing, conversion and online customer acquisition • Proven SEM experience in managing PPC campaigns • In-depth knowledge of Web Analytic tools • Experience with Bid Management Tools • Experience with AB and multivariate experiments • Working knowledge of HTML, CSS, Javascript development and constraints • Up-to-date with latest trends and best practices followed in SEO and SEM PlatoWorks About We at PlatoWorks explore and build products in Blockchain, Cryptocurrencies and VR/AR. We help traditional businesses become more efficient, streamlined, creative and innovative by helping them realize the potential of latest tech - Blockchain and VR/AR. We provide complete end to end solutions and even help companies in research based projects that require engineers and manpower that can approach a problem through non-traditional and unconventional routes. Benefits of Joining • Challenging Startup Environment • Extensive learning opportunity to develop and enhance your skills • Develop leadership qualities – Lead projects on your own • Flexible work timings • Free snacks and drinks
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos