Tech Support Engineer

We are looking for a highly motivated and experienced Business Development Executive to join our team. The ideal candidate will play a key role in identifying new business opportunities, developing strong client relationships, and driving the growth and expansion of our company.

Responsibilities:

• Conduct in-depth market research to identify potential clients and industries for business expansion.
• Develop and implement strategic sales and marketing plans to achieve and exceed company revenue targets.
• Proactively prospect and qualify leads through cold calling, email outreach, and industry networking events.
• Lead the preparation of proposals, presentations, and tailored sales pitches for prospective clients.
• Establish and maintain strong client relationships to ensure satisfaction and foster repeat business.
• Track and analyze sales activities, pipeline, and performance metrics using CRM software.
• Stay up-to-date with industry trends, market dynamics, and competitive landscape to refine sales strategies.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2+ years of proven experience in business development, sales, or a related role.
• Strong ability to communicate and effectively present value propositions to potential clients.
• Excellent interpersonal skills with a talent for building rapport and long-term client relationships.
• Superior organizational and time management skills with a focus on detail.
• Results-oriented mindset with a drive to meet and exceed sales goals.
• Proficiency in MS Office and CRM software for managing client interactions and tracking sales metrics.
• Sound knowledge of IT terminologies
• Analyze client requirements and provide appropriate bidding solutions.

We are hiring a UI/UX design for a full-time opportunity at HQ. The candidate must be having -

1. A minimum of 3 and a maximum of 5 years of work experience with UX, UI is required
2. Prior experience leading a team of UX and UI designers
3. Experience around end-to-end client communication and design project management
4. Experience handling multiple design projects simultaneously
5. Should be having pro-level experience in design tools such as - Figma, Sketch, Adobe XD, etc

Expectations

1. Should be proactive with communications
2. Great communication skills

We are seeking talented and motivated Telesales Representatives to join our dynamic sales team. In this role, you will be responsible for proactively reaching out to potential customers, promoting our products and services, and converting leads into successful sales.

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

• Good experience in Javabackend/J2EE, Eclipse, Javascript, XML, Data Structures, Database 
• Should have good experience working in Springboot.
• Good experience in JSON / RESTful API / Web Services.
• Experience with Design Patterns.
• Experience in AWS and Queuing systems is an advantage
• Basic estimation experience
• Self starter and quick learner
• Should be able to work in a growing environment that is very dynamic and challenging
• Good oral and written communication skills
• Highly self motivated and directed
• Ability to work without a lot of supervision
• Experience in working in a team-oriented and collaborative environment.

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• Development experience with programming languages Python, Javascript, NodeJS
• At least 2-3 years of experience in Python and React
• SQL database or relational database skills
• Strong understanding of the software development cycle
• Self-motivation and the ability to work under minimal supervision are a must
• Excellent oral and written communication skills to interact with all levels in the organization