Cutshort logo
Purplerain logo
Tech Support Engineer
Tech Support Engineer
Purplerain's logo

Tech Support Engineer

Reena KJ's profile picture
Posted by Reena KJ
1 - 3 yrs
₹1L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Tech Support
Communication Skills
Customer Success
Responsibilities: Frontline support via live chat, tickets, and telephone. Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product Performs miscellaneous job-related duties as assigned by the supervisors and management. Provide customer support and technical support for various products Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Required Skills: 1-2 years of Technical Support Experience. B.E/ B.Tech Graduate preferred. Strong written and verbal communication skills Excellent interpersonal and customer care skills Understanding of technical terminologies Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with the ability to multi-task Experience in Web Hosting and VPN Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred Willing to work in shifts in a 24/7 environment.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Purplerain

Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

PurpleRain is a bootstrapped distributed SaaS startup that solves real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. The company operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. PurpleRain is a new age startup that challenges age-old notions, workflows, and structures by building globally successful products used by inc500 companies. The company aims to solve real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. PurpleRain is a bootstrapped distributed SaaS startup that operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. The company's team of 50+ works passionately, driven by data, and loves working with chaos to build products at blitzscale.
Read more

Connect with the team

Profile picture
Banashree Paul
Profile picture
Reena KJ

Company social profiles

bloglinkedin

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Sukanya Mohan
Posted by Sukanya Mohan
Bengaluru (Bangalore), Mumbai
7 - 12 yrs
Best in industry
skill iconPython
skill iconDjango
skill iconFlask

Job Description: Python Backend Developer 

 

Experience: 7-12 years   

Job Type: Full-time   

 

Job Overview: 

Wissen Technology is looking for a highly experienced Python Backend Developer with 7-12 years of experience to join our team. The ideal candidate will have deep expertise in backend development using Python, with a strong focus on Django and Flask frameworks. 

Key Responsibilities: 

- Develop and maintain robust backend services and APIs using Python, Django, and Flask. 

- Design scalable and efficient database schemas, integrating with both relational and NoSQL databases. 

- Collaborate with front-end developers and other team members to establish objectives and design functional, cohesive code. 

- Optimize applications for maximum speed and scalability. 

- Ensure security and data protection protocols are implemented effectively. 

- Troubleshoot and debug applications to ensure a seamless user experience. 

- Participate in code reviews, testing, and quality assurance processes. 

  

Required Skills: 

Python: Extensive experience in backend development using Python. 

Django & Flask:  Proficiency in Django and Flask frameworks. 

Database Management: Strong knowledge of databases such as PostgreSQL, MySQL, and MongoDB. 

API Development: Expertise in building and maintaining RESTful APIs. 

Security: Understanding of security best practices and data protection measures. 

Version Control: Experience with Git for collaboration and version control. 

Problem-Solving: Strong analytical skills with a focus on writing clean, efficient code. 

Communication: Excellent communication and teamwork skills. 

  

Preferred Qualifications: 

- Experience with cloud services like AWS, Azure, or GCP. 

- Familiarity with Docker and containerization. 

- Knowledge of CI/CD practices. 

  

Why Join Wissen Technology? 

- Opportunity to work on innovative projects with a cutting-edge technology stack. 

- Competitive compensation and benefits package. 

- A supportive environment that fosters professional growth and learning. 

 

Read more
Chandigarh
0 - 0 yrs
₹5.9L - ₹5.9L / yr
Web applications
Video game development
skill iconPython
Unity 3D
Artificial Intelligence (AI)

Position: Senior Project Associate= 01


Essential Qualification:

(i) Master’s Degree in Natural or Agricultural Sciences/ MVSc or bachelor’s degree in Engineering or Technology or Medicine from a recognized University or equivalent

and

(ii) Four year’s experience in Research and Development in industrial and Academic Institutions or Science and Technology Organisations and Scientific activities and services

OR

Doctoral Degree in Science/ Engineering/ Technology/ Pharma/ MD/ MS from a recognized University or equivalent


Desirable Qualification: Full stack developer with demonstrable experience in working with different operating systems, Programming Languages (Shell Scripts, Python, C, MySQL, MariaDB, SQLite, HTML, PHP), Database Server (MySQL, OpenLDAP), Apache and NGINX Web Server, hands-on experience with application performance indicators like red metrics etc and Unity3D. Experience in React Native, online mentoring and content creation. Machine learning and evolutionary biology knowledge will be an added advantage. Previous experience in game development is highly desirable.


Upper Age limit (years) - 40


Monthly Emoluments: 42,000/- +HRA


Deadline for application - 22-Apr-2024

Read more
iDreamCareercom
at iDreamCareercom
1 video
3 recruiters
Khushboo Singhal
Posted by Khushboo Singhal
Delhi
2 - 5 yrs
₹5L - ₹8L / yr
Appium
CI/CD
skill iconJava
JUnit
skill iconAmazon Web Services (AWS)
+6 more
When building software, you go through many stages. From initial requirements to product launch, it’s integral to ensure that everything works according to specification.
By joining our team, you will take part in various projects, assessing software quality by designing and implementing software testing processes. You will take ownership of code quality through exploratory and automated tests. You will hunt bugs, identify issues, report them, and see that they’re dealt with. There are no shortcuts in achieving greatness: It’s a lot of work. But once you’re at the top, you’ll enjoy the view.
Responsibilities:
● Review and analyze requirements, specifications, and technical design
documents, providing timely feedback
● Develop detailed, comprehensive, and well-structured test plans and test cases
● Prioritize and plan testing activities
● Should have mobile automated testing experience
● Identify and report issues found, then verify that issues are resolved
● Perform regression testing
Skills
● Hands-on test automation experience, in a professional software
development environment
● Knowledge of a variety of testing techniques and methodologies
● Demonstrated experience developing test strategies and test execution
● Excellent organization, communication, and interpersonal skills
● Appium for automating Mobile Apps
● Experience working in an Agile/Scrum development team
● Experience with working in a Mobile App application development
environment
● Solid knowledge of SDLC, SQA methodology, and tools
● Writing automation scripts for Mobile Applications for iOS / Android
platforms using Appium
Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
Rani Galipalli
Posted by Rani Galipalli
Bengaluru (Bangalore)
7 - 12 yrs
₹35L - ₹45L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

Please find the JD below: 

  • Candidate should have good Platform experience on Azure with Terraform. 
  • The devops engineer needs to help developers, create the Pipelines and K8s Deployment Manifests. 
  • Good to have experience on migrating data from (AWS) to Azure. 
  • To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms. 
  • VMs to be provisioned on Azure Cloud and managed. 
  • Good hands-on experience of Networking on Cloud is required. 
  • Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services. 
  • Kubernetes, Storage, KeyValult, Networking (load balancing and routing) and VMs are the key infrastructure expertise which are essential. 
  • Requirement is to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue green/canary deployment models etc). 
  • The experience in AWS is desirable. 
  • Python experience is optional however Power shell is mandatory. 
  • Know-how on the use of GitHub 
  • Administration of Azure Kubernetes services 
Read more
Voizworks
at Voizworks
4 recruiters
Naziya M
Posted by Naziya M
Hyderabad, Chennai
1 - 2 yrs
₹3L - ₹3.5L / yr
Pivot table
MS-Excel
Designation - Executive - Renewal Retention
• Tele calling
• Target and Achievement • Excel Pivot and Vlookup
• Top Branch visits • Good Communication • CTC Max - 3.5LPA
• Good communicaion + Excel language (Pivot Table, Vlookup)
• Calling customers and reminding them
• Handling stakeholder - Different customer / renewal executive - Followup calls cases for renewals
Read more
Wedding Wishlist
at Wedding Wishlist
2 recruiters
Karthik Krishnakumar
Posted by Karthik Krishnakumar
Remote, Chennai
2 - 4 yrs
₹3L - ₹12L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more

What are we looking for? :

- Experience in versions 1.9 or 2.4 versions of Magento.

- Excellent understanding of PHP and programming skills

- Understanding of MVC structures, OOPs concepts and Frameworks.

- Experience working with Magento or a similar e-commerce framework.

- Experience working with Linux, Nginx or Apache and Git, REST APIs.

- Experience working with MySQL, Caching and Elastic search.

- Experience in UI and Theme customization in Magento.

- Have knowledge of Performance optimization or best practices of development.

- Have 2-4 years of relevant experience.


What you will be doing?:

- Collaborate with team members and solve new challenges through tech and research.

- Take end-to-end ownership of delivering new modules - analyze customer usage & feedback, review business requirements, develop functionalities and test code.

- Write clean readable code and also follow best practices for efficiency and performance.

- Self learn and work independently, Also collaborate with the team when required.

- Communicate constructively and value user experience and feedback.

.
What can you expect to learn?:

- Full stack development in latest web technologies and frameworks like Angular, Laravel, PHP, PWAs, REST APIs, Elastic search and Web services.

- Develop custom functionalities, plugins and modules in Magento 2.4 to implement business ideas and user requirements.

- Best coding practices and various methodologies to optimize performance and produce the best quality product. Various caching techniques and optimization standards.

- Solve challenges in scalability and handling high amount of user requests using cloud APIs and services.

 

Perks : 

- Competitive salary

- Flexible work hours

- No dress code

- Group outings

- Supportive work culture

Read more
orion technosoft
at orion technosoft
1 recruiter
Mayuree Boruah
Posted by Mayuree Boruah
Pune
2 - 5 yrs
₹2L - ₹3L / yr
Graphic Designing
Illustration
Adobe Photoshop
Video Editing
User Experience (UX) Design
+2 more

JOB SKILLS:

 

Expert at creating Digital Marketing Banners, Social Media posts, Email Templates, Logos and Corporate Brand Identity.

Solid conceptual, visualization, and communication skills during all phases of creative development from enquiry to delivery.

Deadline driven with the ability to complete tasks independently with a strong sense of ownership.

Ability to correlate the impact of design on Digital Marketing & Sales.

Always thinking about multiple iterations & variations for testing which design works better for users.

Experience in Graphic Design software - Adobe Photoshop, InDesign, Illustrator, Sketch, Corel draw, etc.

Experience in Video Editing

software

knowledge of UI/UX.

Read more
Dikonia
at Dikonia
4 recruiters
nidhi saini
Posted by nidhi saini
Mohali
1 - 2 yrs
₹1L - ₹2L / yr
skill iconLaravel
skill iconPHP
MySQL
AJAX
skill iconAngularJS (1.x)
+2 more

We are looking for Developer on urgent basis who have an experience in Laravel framework. Kindly find the job description below:-


Responsibilities and Duties

  • Strong knowledge of Core PHP/Laravel
  • Working knowledge of MySQL databases, AJAX
  • Highly proficient with MYSQL, JQuery, JavaScript
  • Strong understanding of OOPs & MVC concepts
  • Working experience in Laravel framework
  • Experience in Web applications development using PHP
  • Expert level jQuery/AngularJS
Read more
Parkquility Private Limited
Sandeep Koduri
Posted by Sandeep Koduri
Bengaluru (Bangalore)
3 - 7 yrs
₹10L - ₹13L / yr
Embedded C
embedded
skill iconC
skill iconC++
RTOS
+6 more
  • Work directly with the other Software/Firmware Engineers and Electrical/RF/Systems Test Engineers to write needed software
  • Design and implement software platform for firmware on embedded CPUs with multiple OS such as Windows, Linux, FreeRTOS, TI-RTOS and embedded Linux
  • Use compliers, debuggers revision control and automated build systems.
  • Design/develop components of software platform for use by other developers to extend its capabilities and build custom applications/behavior on top
  • Develop build methodologies, debugging tools/utilities
  • Develop and release Software using Agile methodology
  • Write unit tests and support continuous integration and automated test methodology
  • Brainstorm for new ideas and ways to improvement product and processes
  • Consult with peers for feedback during debug/testing stages
  • Document and maintain design processes
Read more
Taliun
at Taliun
3 recruiters
Pankaj G
Posted by Pankaj G
Remote, Pune
3 - 6 yrs
₹4L - ₹15L / yr
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS
skill iconReact.js
User Interface (UI) Development
+1 more
Responsibilities :1. Work alongside the design team to develop new features focused on user interface.2. Strong knowledge of web development tools and programming languages3. Strong knowledge of JavaScript frameworks and sound design principles.4. Write unit test cases for testing your modules.5. Familiarity with API (REST and SOAP) web services development and best practices.6. Communicate with backend person in order to integrate API's with UlTechnical Skills Required :1. Angular JS, HTML5, CSS3, javascript & web pack/grunt/gulp.2. Exceptional knowledge of web standards, CSS Preprocessing, CSS3-based design and cross-browser compatibility3. Good knowledge of Client-Server Architecture,
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos