Customer / Tech Support Engineer

Act as the primary liaison between the agency and clients, building and maintaining strong relationships.

Understand client business objectives, marketing goals, and brand requirements to translate them into actionable briefs.

Manage end-to-end execution of campaigns across digital, print, OOH, social media, influencer, and experiential platforms.

Collaborate with creative, strategy, and media teams to deliver campaigns that meet client expectations.

Prepare and present proposals, campaign reports, and performance reviews.

Ensure projects are delivered on time, within budget, and to the highest quality standards.

Proactively identify opportunities for upselling and cross-selling agency services.

Handle client escalations with professionalism and problem-solving skills.

Keep track of industry trends, competitor activities, and innovations to advise clients with fresh ideas.

Some specific Requirements:

• Must have proficiency in Python
• At least 3+ years of professional experience in software application development.
• Good understanding of REST APIs and a solid experience in testing APIs.
• Should have built APIs at some point, and practical knowledge on working with them
• Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
• Ability to develop applications for test automation
• Should be able to create fixtures, mock object,s and datasets that can be used by tests across different micro-services
• Proficiency in gitStrong in writing SQL queries, tools like Jira, Asa,na a or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool

Good to have:

• Good understanding of CI/Knowledge of queues, especially Kafka
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Knowledge of different browsers and cross-platform operating systems
• Web Programming, Docker & 3-Tier Architecture Knowledge is preferred.
• Should know about API Creation, Coding Experience would be added on.
• Bachelor's degree in Computer Science / IT / Computer Applications

We are looking for engineers who love to build SaaS products to join our team.

This position is for a product we have been building for 7 years now, for a long term customer of ours. The Codebase is well maintained, with a rails backend and a react frontend. 

If you are someone who has invested time into writing reusable rails or react js components/libraries, who has written ruby gems or npm packages, you feel at home working with us.

Required Knowledge:

1. How Web backends or Rails works
2. Mastery over ORMs or Active Record Migrations, Validations
3. Good knowledge of writing encapsulated business logic
4. Multitenant architecture

Great to Have

• Open source npm packages or ruby gems
• Performance tuning for Apps
• Experience with cloud platforms such as AWS
• Ruby Metaprogramming knowledge
• Functional JS

Interview Format

1. Technical Round
2. Coding Round
3. Final Round

If you crack both rounds, you get the job. In case you decline the offer for any reason, we will give you a gift voucher for spending your valuable time with us.

In case you dont crack the question, we will tell you what to learn so that next time you will have a good chance :)

Responsibilities:

• Lead the design and implementation of Pega Decisioning solutions, ensuring alignment with business objectives and industry best practices.
• Collaborate with cross-functional teams to identify business requirements and develop decisioning strategies that drive business outcomes.
• Develop and maintain Pega Decisioning architectures, ensuring scalability, performance, and reliability.
• Provide technical leadership and guidance to junior team members, ensuring adherence to Pega best practices and standards.
• Work closely with stakeholders to communicate solution designs, plans, and progress, ensuring transparency and alignment.
• Troubleshoot and resolve complex technical issues, providing timely and effective solutions.

Requirements:

• Minimum 8 to 10 years of experience in Pega Decisioning, with a strong background in designing and implementing Pega Decisioning solutions.
• Pega Lead Decision Architect (LDA) certification required.
• Proven experience in leading complex Pega projects, with a strong understanding of Pega architecture and decisioning capabilities.
• Excellent problem-solving skills, with the ability to analyze complex business problems and develop effective solutions.
• Strong communication and interpersonal skills, with the ability to work effectively with stakeholders and team members.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Good to Have Skills:

• Experience with Pega's Next-Generation Decisioning capabilities.
• Knowledge of industry-specific regulations and standards (e.g., GDPR, CCPA).
• Experience with Agile methodologies and DevOps practices.
• Strong understanding of data science and analytics concepts, with experience in integrating Pega Decisioning with external data sources.
• Certification in related Pega products (e.g., Pega Platform, Pega Customer Decision Hub).

Position Requirements

• Expert in front-end development using Javascript, CSS, and Java.

• Hands-on experience in Java, J2EE, Hibernate, Springboot.

• Deep knowledge & working experience with Database, JSP, Javascript frameworks.

Technical Skills

• 4 years of experience in the software industry experience.

• Strong self-initiative to strive for both personal & technical excellence.

• Coordinate efforts across the Product development team and Business Analyst team.

• Strong business and data analysis skills.

• Should be strong on coordinating with onshore resources on the development.

PlanetSpark is a global platform that provides Live and asynchronous learning strategies to empower individuals (age 4yrs to 50yrs) with exceptional communication and soft skills. The platform is dedicated to transcending conventional classroom learning and focuses on providing tailored learning strategies that cater to individual needs and schedules. With a dynamic community of over 3,000 skilled educators, PlanetSpark has proudly served over 40,000 learners worldwide.

Role Description

This is a full-time on-site role for a Business Development Associate located in Gurugram. The Business Development Associate will be responsible for generating leads, conducting market research, and making presentations to potential clients. The Business Development Associate will also be responsible for communication with existing clients and maintaining client relationships.

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling

65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department's sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. "Go the extra mile" to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oriented BDCs in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of Rs.21428 fixed + incentives 5. Post 1L Revenue achievement, you will be entitled for below CTC

India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.2LPA Fixed + 2.4 LPA Variable) US/ Canada Shift (8:00pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA

Qualifications

• Strong english communication skills

• Any graduate ( 2018-2024)

• Freshers are also welcome !

• Experience in respected field will be given more importance

Stay cure is looking for a responsible Physician to provide high quality medical care by examining patients and treating diseases.

You must be very knowledgeable in regards to diseases, epidemiology and other medical conditions so you can interpret symptoms and diagnose conditions.

The job can be demanding so a great deal of patience and physical endurance is required.

Responsibilities:

Conduct routine check-ups to patients to assess their health condition and discover possible issues

Give appropriate advice for healthy habits (diet, hygiene etc.) and preventative actions to promote overall health

Conduct examinations to ill patients and evaluate symptoms to determine their condition

Ask intuitive questions to discover causes of illness

Reach an informed diagnosis based on scientific knowledge and the patient’s medical history

Prescribe and interpret lab tests to obtain more information for underlying infections or abnormalities

Prescribe medications or drugs and provide comprehensive instructions for administration

Collaborate with other physicians, physician assistants and nurses to form a high performing medical team

Examine and provide treatments to injuries and refer patients to other physicians when needed (ophthalmologists, orthopedists, neurologists etc.)

Keep records of patients’ diseases, operations or other significant information (e.g. allergic episodes)

Cultivate a climate of trust and compassion for patients

Remain up-to-speed with developments and best practices in medicine by attending conferences and seminars

Requirements:

Proven experience as a physician

Strong understanding of examination methodologies and diagnostics

Excellent knowledge of infectious diseases, their symptoms and epidemiology

Broad knowledge of common medication, side effects and contraindications

In-depth knowledge of legal medical guidelines and medicine best practices

Excellent oral and written communication skills

Respect for patient’s confidentiality

Compassionate and approachable

Responsible and trustworthy

Doctor of Medicine degree (MD) and valid license to practice the profession.