Customer / Tech Support Engineer

Responsibilities:

• ACCOUNT MANAGEMENT and OPERATIONS

• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work

• Understands clients' requirements in functional as well as business aspects to execute campaigns.

• Generate campaign/project proposals, pricing as well as critical path

• Maintains relationship with key individuals (project owners) at middle management levels of the client organization

• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team 

Skills:

• Should be able to build strong client relationships

• Should be able to build strategic partnerships

• Client assessment skill

• Excellent Communication Skills

• Decision rnaking skills

• Planning and Organizing Skills 

If interested kindly share updated cv at hitanya(at)zohomail(dot)in

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

Job Title: Java Spring Boot Engineer

📍 Location: Bangalore

🧾 Experience: 3–4 Years

📝 Employment Type: Contract (1 Year + Extendable)

Required Skills & Qualifications:

• Strong expertise in Java, Spring Boot, and backend development.
• Hands-on experience with PHP.
• Good understanding of data structures and algorithms.
• Experience with GraphQL and RESTful APIs.
• Proficiency in working with SQL & NoSQL databases.
• Experience using Git for version control.
• Familiarity with CI/CD pipelines, Docker, Kubernetes, and cloud platforms (AWS, Azure).
• Exposure to monitoring and logging tools like Grafana, New Relic, and Splunk.
• Strong problem-solving skills and ability to work in a collaborative team environment.

●       Deep knowledge and hands-on experience of Java & UI stack.

●       Proficient experience of web technologies, frameworks and tools like HTML, CSS, JavaScript, React, NodeJS, XML, jQuery, Spring, etc.

●       Should be well versed with State Management, Redux, Reducers, Java Script, CSS in ReactJS/UI

●       Practical experience of test-driven development and constant refactoring in continuous integration environment.

●       Experience in Oracle PL/SQL programming is required, knowledge of SQL and relational databases

●       Experience working in an agile team, practicing Scrum, Kanban, or XP

●       Experience of performing Functional Analysis is highly desirable.

●       Excellent communication and teamwork skills.

People skills:

●       End to end ownership in driving team towards delivery.

●       Performance and productivity orientation to promote high-quality results.

●       Profound analytical skills and problem-solving abilities.

●       Good communication and excellent interpersonal skills.

●       Pro-active and flexible working approach.

●       Ability to think outside the box to resolve problems.

●       Efficient and well organized, detail oriented.

Lumiq is an end-to-end data company. We work with enterprises of various industries like financial, utility and publishing. We create Data Products and Solutions for solving their various business use cases related to AI/ML and Big Data Analytics. We are hiring a talented UX Designer who can help us by focusing on the design and experience of using our products.

• 4-5 years of demonstrated experience in creating and implementing UX design

• Proficient with visual design programs such as Adobe Photoshop and others

• Ability to work effectively in a collaborative environment to create top-performing interfaces for customers

• Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages

• Continued education and research into UX trends and current design strategy and technologies

• Professional written and interpersonal skills when communicating with customers 

• Ability to prioritize and manage several milestones and projects efficiently

• Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome

• Experience creating storyboards and product mapping

• Use recent studies and findings to establish the best overall design elements to include in UX design experiences

• Build storyboards to conceptualize designs to accurately convey project plans to customers and senior management

• Design the aesthetics to be implemented within a product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed

• Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork

•  Understanding of B2B application design

•  Good to have Fintech domain design ,Power Point ,Figma, Marvel, Draw.io tools 

• In Depth clarity of color theory , color domain psychology

Location : Noida 

Key Responsibilities

• Counsel potential students to help them understand our various courses and make better learning choices.

• Conduct detailed profiling of the learner to understand the student career aspirations and learning ability and pitch the right program

• Managing the complete sales closing life cycle for leads assigned. This will include understanding the lead profile, identifying the need, pitching the right course, sales closing, and post sales relationship management.

• Execute prompt inquiries, follow-ups with leads through phone and emails.

• Build sales pipeline/opportunities to achieve the assigned targets

• Fee tracking and follow up.

• Adhere to sales process, productivity, and quality parameters.

• Increase individual conversions • Generate leads through referrals & improve conversion

• Generate leads through referrals & improve conversions on those leads

Skill Requirements

• 1-5 years of total experience and 1-3 years of core sales/ student counseling experience.

• Should have completed graduation/post-graduation

• Should have experience working on CRM

• Should have good knowledge of MS Office and Outlook. He/she should be adept in excel • Should be a quick learner and should be able to multitask.

• Should be willing to work on our regular shift (10 am – 7 pm)

• Should be willing to work on weekends on a rotation basis

• Preferences will be given to candidates from technology/Edu-tech sales background

• Excellent English communication skills (both oral and written) and be able to persuade interested prospects.

Ability to understand aspirations of learners and offer expert career advice, drive to exceed assigned targets.

ENTERPRISE SALES EXECUTIVE

The Enterprise Sales Executive reports to the Manager of Sales and is responsible for driving new revenue through targeted accounts. The ideal candidate should have experience in enterprise software and/or SaaS sales. This role will drive revenue growth by identifying and working on targeted accounts throughout the entire buyer’s journey. The individual must be able to comfortably engage with all levels of prospects, across multiple industries, using all available mediums including phone, email and social media. Experience in Fashion, Apparel, Uniform, and Workwear verticals is a must. The ideal person will be a self-starter, with strong attention to detail and the ability to work in a fast-paced environment.

Primary Responsibilities

• Execute a sales prospecting plan to penetrate target accounts and capture significant market share within identified industries.
• Source new sales opportunities through creative outbound prospecting and limited inbound lead generation
• Build relationships with key decision-makers across all accounts
• Effectively deliver product demonstrations to prospects/customers to showcase the value of Industry Intelligence
• Serve as a trusted advisor to prospects/customers to achieve desired business outcomes
• Remain knowledgeable of the company's products/services to support prospect and customer needs
• Drive event attendance for webinars, trade shows/conferences, executive dinners and other events. Meet and exceed quarterly and annual quotas
• Passionately support our commitment to creating an outstanding experience for our prospects and customers
• Disciplined use of Zoho.com (CRM) to record all communication with each lead, contact and account
• Work effectively with other team members (including AI team) and throughout the organization

Minimum Qualifications

• Bachelor's degree, preferably in business administration, marketing, or a technical discipline
• 2 to 3 years in an enterprise sales role in Fashion, Apparel, and Uniform vertical is a must (in North America / EMEA a definite plus) and good to have some experience in software / SaaS selling.
• Experience delivering product demonstrations to create value
• Experience generating proposals in PowerPoint (with the help of in-house graphics)
• Proven track record of quick learning and exceeding set goals (MUST)

Competencies

• Excellent verbal and written communication skills (MUST)
• An organized, detail-oriented individual capable of meeting quarterly and annual results
• Proven success in executing outbound targeted sales programs to achieve desired results
• Experience engaging with prospects through B2B selling efforts
• A team player who performs well independently
• Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment

Location

Mirrorsize is a registered corporation with the State of New Jersey, USA. This role is based in Noida and will require travel to North America, and EMEA. You must have a valid passport.

Benefits

In addition to salary and bonus, the company also offers monthly commissions/incentives for meeting targets. You will also earn incentives for meeting your annual targets. The company offers travel allowance for international travel and other benefits.

Company

At Mirrorsize, our endeavour is to eliminate the need for physical body measurement and to minimize the chances of incorrect measurements using cutting-edge AI and Computer Vision technology to measure the human body accurately. Headquartered in New Jersey and is a recognized leader in AI-enabled solutions for the  fashion and healthcare industries. We truly believe that AI can be disruptive, and transformational and can bring meaningful change in the supply chain of fashion, apparel, healthcare, and fitness industries.

Read more about Mirrorsize at

https://www.mirrorsize.com/#/news