
Customer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service

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Position: Web Developer
Experience: Min 3yr
Relevant Experience in React , Redux, Javascript etc is mandatory
CTC: As per standards
Location: Bangalore
Industry: Retail / E-commerce
Functional Area: IT Software - eCommerce, Internet Technologies
Role Category: Programming & Design
Role: Application Programmer
Employment Type: Permanent Job, Full-Time
About Optiblack LLC
Optiblack LLC is a company that specializes in providing tech and analytics services. We offer a range of solutions to help businesses meet their goals, including:
- Data Analytics: we can help you extract insights from your data to make informed decisions.
- Web Development: we can design and build custom websites for your business.
- Mobile App Development: we can create mobile apps for both iOS and Android platforms.
- AI and Machine Learning: we can leverage these technologies to automate tasks and improve efficiency.
Optiblack LLC has a team of experienced professionals who can help you with your project. They have a track record of success in delivering high-quality solutions to our clients.
About the Role
We are looking for a passionate and talented intern developer to join our growing team at Optiblack LLC. This is a fantastic opportunity to gain hands-on experience building and maintaining our React Native mobile application. You will work alongside experienced developers and contribute to a product used by millions of users.
Responsibilities:
- Develop new features and functionalities for our React Native mobile application.
- Collaborate with designers and backend developers to ensure a seamless user experience.
- Write clean, maintainable, and well-documented code.
- Fix bugs and identify areas for improvement in the existing codebase.
- Stay up-to-date with the latest trends and technologies in React Native development.
- Participate in code reviews and provide constructive feedback.
Qualifications:
- Strong understanding of React Native development concepts.
- Experience with JavaScript (ES6+) and related frameworks.
- Familiarity with React development principles is a plus.
- Experience with Git version control system.
- Excellent problem-solving and debugging skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- A passion for learning and staying updated with the latest technologies.
Bonus Points:
- Experience with building cross-platform mobile applications.
- Experience with UI/UX design principles.
- Experience with unit testing frameworks like Jest or Mocha.
- Experience working on Social Media Apps or having an interest in working on them.
** Internship Duration:** 3 Months
Location: Remote
To Apply:
Please submit your resume and a cover letter explaining your interest in the position and why you think you would be a good fit for our team
Company profile.
Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients:
- eLearning (off-the-shelf and custom)
- Gamified learning
- Learning Management Systems (under the brand name CalyxLMS)
- 360-degree surveys (under the brand name Calyx360)
- Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)
Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms
We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.
Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.
Job Summary:
Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.
Key Responsibilities:
- Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
- Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
- UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.
- System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)
Qualifications and Skills:
- Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
- Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
- Proven 2 plus experience in Full-Stack Development.
- Expertise in front-end and back-end technologies.
- UI/UX design proficiency.
- Continuous learner with the ability to adapt to new technologies.
Job Location: Baner, Pune (On-site)
Key Duties and Responsibilities
● Design and develop websites from initial concept, site architecture, and user interface to finished deliverable
● Code and implement custom themes, functions, and plugins using best practices and relevant coding standards.
● Design and implement new features, enhancements, and content of existing websites
● Create and update re-usable code libraries to streamline the WordPress development cycle
Requirements
● 3+ years’ experience working in web development and interface design.
● In-depth WordPress experience with high-quality outcomes
● Gutenberg block development experience.
● Working knowledge of WordPress REST API or GraphQL.
● Strong knowledge of current web development languages (including HTML5, CSS3, PHP/MySQL)
● Comfort with Git-based development and deployment workflow.
● Familiarity with web standards and usability
● Flexibility and eagerness to identify, learn, and use new and changing technologies
● Ability to manage multiple projects at a time
● Attention to detail
At Mojocare, we’re building a neo-digital clinic enabling Indians to take control of their health,
wellness and happiness. Our mission is to make specialty primary care patient centric,
convenient and accessible to a billion Indians.
Mojocare provides treatment plans that are doctor-approved and backed by science,
personalized for one’s specific wellness goals by our team of reliable clinical experts. We
provide treatment plans across men’s sexual wellness, women’s wellness and PCOS, hair and
skin care, weight management, mental wellness. Our complete ecosystem goes beyond
products, providing the modern consumer access to care and support from a community of
doctors, therapists, dieticians and wellness experts.
We have an ambitious mission and even more ambitious team. Founded by IITians and domain
experts, we are backed by some of the most marquee investors in the country, including the
founders of Lenskart, Cred, Curefit, 1mg, GoMechanic. We have grown 50x in the last 12
months with plans to grow 20x in the next 2 years – come join us to create the future of primary
healthcare, now.
We are looking for well rounded people who care about their craft and understand software
development. While we value a formal degree in computer science we do not require one - a
candidate with a strong background, open mind and ability to learn would be an ideal addition to
our team.
Responsibilities
● Deep understanding of Python/Django and web Architecture
● React Experience and GraphQL Experience is desired
● Strong System design fundamentals
● Maintenance work including but not limited to bug fixes for production, security
vulnerabilities fixes, deployments in production, production outage analysis and fixing.
● Review work estimates, code and deliverables of technical team members and provide
oversight of solution builds. Build highly scalable products, maintain security of data and
stability of the website/app.
● Ensure correct usage of industry standard software and frameworks.
● Coach less-experienced members of your team.
● Grow the internal information technology development organization; manage and recruit
a multi-disciplinary high-performance technology team
Requirements
● Experience in Full stack development
● Expertise with either Python/Django or ReactJS
● Bachelors/Masters in Computer Science from a Tier 1 College/University or equivalent.
● Experience with JIRA, GIT, CI-CD pipelines.
● Ability to adapt to new technologies to meet the changing demands of scalability and
usage, manage traffic and load on the server.
● Experienced with managing security, external authentication, third party security, API
authentication Ability to solve problems creatively and effectively
● Good communication and problem-solving skills
● Good understanding of website architecture and aesthetics
Look forward to:
● Working with a world-class team.
● Fun & work at the same place with an amazing work culture and flexible timings.
● Get ready to transform yourself into a A+ Employee
Join Mojocare and Make History!
- Writing clear, maintainable and testable code.
- Experience with Git
- Experience in Cross-platform mobile app development using Flutter. Prior experience developing with Flutter is a plus.
- Experience developing with Dart, whether with Flutter and/or for the web, is required.
- Additionally, deep experience contributing to and managing high-scale production mobile apps is desired.
- Expertise in Android development is preferred.
- Minimum of 2-3 years full-time mobile development experience (Android or iOS or cross-platform).
- Strong system design and architecture skills - specifically for android.
- Curiosity to tinker around, explore new paradigms and strong zest for continuous improvement.
- E2E App development and/or experience of developing SDKs is good to have.
- Experience launching and managing Production mobile apps.
- Experience authoring, testing, and deploying code mission-critical applications.
- Debugging mobile apps using simulators and related tooling.
- Developing and releasing complex, data-driven map based apps using Native as the primary application framework.
- Persisting data for offline-first apps using flutter Developing reusable UI Components or libraries.
- Networking and integrating third-party APIs using Flutter.
- Experience developing integrations with common APIs (e.g., Firebase, Twitter, Instagram, Stripe, Youtube, Google etc.)
- Knowledge of Data Structure and Algorithms.
- Knowledge of OOPs principles.
- Working understanding of Relational NoSQL Databases
- Mindset to take up project individually.
- Experience working in an agile development process.
Experience in Selenium; Java
Atleast 1+ year of experience in sitecore testing
Good communication skills
THE COMPANY:
EvueMe Selection Robot is an investee company of Career Launcher group and is an innovative company, National Winner of Economic Times Power of Ideas, Finalist in NASSCOM EMERGE 50 AWARDS 2018, amongst Top 30 Nationally in Nasscom Deep Tech Club and B2B Startup of the year in Electrifi Awards. The company is developing an AI Powered Any-Time, Any-Where, Robot Interviewing Service where a Robot interviews candidates and then ranks them using cutting edge science of video analytics, machine learning, artificial intelligence, big data and NLP for final human round of interview
ROLES & RESPONSIBILITIES:
We are looking for a candidate who can independently handle a fairly challenging project which offers great learning opportunities under the guidance of senior leaders.
The platform is a cutting edge recruitment platform which has won many awards
THE CANDIDATE:
Candidates with Min 3 Years experience who will Scope, analyze, debug and implement complex LAMP based systems and handle a project independently.
SKILLS MANDATORY – PHP Coding on Laravel Framework, MySQL (having handled MIN 100 tables), Javascript
DESIRABLE SKILLS - XML, HTML, HTML5, XHTML, CSS, JSON Parsing, Jenkins, Github, Gitbash, PHP Storm, AWS EC2 instances, Mobile development (Flutter), Node JS, Angular
THE SELECTION PROCESS:
Candidates will go through a 3 stage selection process
Stage 1 – Online Digital Interview where responses will be recorded over video
Stage 2 – An online technical skills assessment test
Stage 3 – A one to one interview over zoom
We would like the entire process to be completed in less than 100 hours for selected candidates











