
Customer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service

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We're looking for a Mobile Engineering Lead (Flutter) who can own the end-to-end architecture, development, and delivery of our mobile applications. This is a hands-on leadership role for someone who has grown in product-based startups, understands rapid iteration, and can balance speed, quality, and scalability. You'll lead by example, writing production-grade Flutter code, shaping mobile architecture, and collaborating deeply with product and design teams. If you enjoy building consumer-facing products, taking ownership, and solving real user problems in a fast-paced startup environment, this role is for you.
Exp - 5 yrs - 9 yrs
Job Location - Bangalore [5 days Work from office]
Job Responsibilities:
- Lead and own mobile app development using Flutter (Android & iOS).
- Design and implement scalable, maintainable, and high-performance mobile architectures.
- Work closely with product managers and designers to translate requirements into intuitive user experiences.
- Drive a strong product mindset within the mobile team, focusing on user impact, engagement, and retention.
- Conduct code reviews, enforce best practices, and maintain high engineering standards.
- Mentor and guide mobile engineers through hands-on technical leadership and feedback.
- Manage mobile CI/CD pipelines, release cycles, and app store deployments.
- Monitor app performance, crashes, and production issues; ensure fast resolution.
- Stay updated with Flutter ecosystem trends and proactively improve the mobile stack.
Requirements:
- 4-7 years of experience in mobile application development, preferably in product-based startups.
- Strong hands-on experience with Flutter and Dart in production applications.
- Proven experience building and scaling consumer-facing mobile products.
- Solid understanding of mobile architecture patterns and state management.
- Experience integrating REST APIs, authentication, analytics, and third-party SDKs.
- Hands-on experience with performance optimization, debugging, and profiling.
- Experience with mobile CI/CD pipelines and app store release processes.
- Strong problem-solving skills and ability to work in fast-moving startup teams.
- Excellent communication and collaboration skills.
- Prior startup experience in health, fitness, or consumer internet products.
- Exposure to native Android (Kotlin) or iOS (Swift) for platform-specific integrations.
- Experience with offline-first apps, push notifications, deep linking, and background tasks.
- Familiarity with Agile methodologies (Scrum/Kanban).
- Experience working with analytics and data-driven product development.
About CloudThat:-
At CloudThat, we are driven by our mission to empower professionals and businesses to harness the full potential of cloud technologies. As a leader in cloud training and consulting services in India, our core values guide every decision we make and every customer interaction we have.
Role Overview:-
We are looking for a passionate and experienced Technical Trainer to join our expert team and help drive knowledge adoption across our customers, partners, and internal teams.
Key Responsibilities:
• Deliver high-quality, engaging technical training sessions both in-person and virtually to customers, partners, and internal teams.
• Design and develop training content, labs, and assessments based on business and technology requirements.
• Collaborate with internal and external SMEs to draft course proposals aligned with customer needs and current market trends.
• Assist in training and onboarding of other trainers and subject matter experts to ensure quality delivery of training programs.
• Create immersive lab-based sessions using diagrams, real-world scenarios, videos, and interactive exercises.
• Develop instructor guides, certification frameworks, learner assessments, and delivery aids to support end-to-end training delivery.
• Integrate hands-on project-based learning into courses to simulate practical environments and deepen understanding.
• Support the interpersonal and facilitation aspects of training fostering an inclusive, engaging, and productive learning environment
Skills & Qualifications:
• Experience developing content for professional certifications or enterprise skilling programs.
• Familiarity with emerging technology areas such as cloud computing, AI/ML, DevOps, or data engineering.
Technical Competencies:
- Expertise in languages like C, C++, Python, Java
- Understanding of algorithms and data structures
- Expertise on SQL
Or Directly Apply-https://cloudthat.keka.com/careers/jobdetails/95441
Digital Test Analyst
The role will work collaboratively with almost all facets of the agency including our super talented UX, Creative, UI and Development teams as well as our Project Managers.
THE ROLE
Sitting within the delivery team, you will be responsible for:
· Undertaking manual testing on digital projects such as websites, mobile apps, API’s testing, data verification and validation, and CMS backend testing
· Cross Browser, Platform and Device testing, and accessibility testing where applicable
· Defining test cases based on project scope to meet project acceptance criteria
· Execution of test cases; covering functional, non-functional and regression testing
· Creation and ongoing management of Test Plans
· Writing and executing automated UAT functional tests using tools such as Selenium and / or Appium
· Collaborating with internal and external test resources to execute the test plan
· Creation and ongoing management of testing processes
· Working with development resources to raise and resolve defects within the test plan timeline
THE ESSENTIALS
To most effectively perform as the Test Analyst, you should have:
· Extensive experience in website functionality testing
· Minimum 3 years commercial experience as an experienced Digital Test Analyst
· Automated testing experience using tools such as Selenium is a must
· Skills to break down project scope into test cases
· Strong technical proficiency (Javascript skills preferred)
· Experience using JIRA and communicating at a technical level with Developers
· Best practice quality assurance and attention to detail is a must
· Strong communication skills
· Proactive approach to your work
· Leading the testing on a large website project highly regarded
About Softobiz:
Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 150+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years.
At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.
Why Should You Join Softobiz?
- Work with technical craftsmen who are pioneers in the latest technologies.
- Access training sessions and skill-enhancement courses for personal and professional growth.
- Be rewarded for exceptional performance and celebrate success through engaging parties.
- Experience a culture that embraces diversity and creates an inclusive environment for all employees.
Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
For more information about our solutions and organization, visit www.softobiz.com,
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on LinkedIn, Twitter, and Facebook for more updates.
About Us:
Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.
Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.
Position Overview:
We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.
Key Skills:
- 5+ years of experience in an IT services / Software product company with B2B SAAS implementation.
- Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
- Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
- In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
- Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
- Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
- Analytical and problem-solving skills to identify and address project risks and issues proactively.
- Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.
Key Responsibilities:
- Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
- Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
- Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
- Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
- Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
- Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
- Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
- Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
- Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
- Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.
Django Developer (Backend Developer)_Hyderabad Location
Prelude
We are BeyondScale, on a mission to build a mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.
Job Description:
- 2+ years of experience coding with Python.
- Design, build, and maintain efficient, reusable, and reliable code.
- Eager and proactive to learn new technical skills.
- Hands-on experience of developing web APIs and writing database queries in PostgreSQL (MongoDB, MySQL and DynamoDB is a plus).
- Good understanding of OOPs, Multiprocessing and threading.
- Proficient in testing and debugging programs.
- Well-versed with Git and modern development workflow practices

Backend Developer
Qualification: B.Tech./MCA, BCA in Computer Science or equivalent
Experience: 3 - 6 Years
Skills Required:
- Must Have: Java, Spring/ springboot
- Any 2 (Must) out of the below mentioned list :
- JPA/Hibernate
- Messaging queue/Kafka/SQS/distributed message/SNS/JMS
- NOSQL/ Aerospike/ Reddis /Cassendra
- Microservices
Roles and Responsibilities:
- Technical design, implementation, deployment, and support.
- Partner with Business Analysts to review and implement business
requirements.
- Perform development and unit testing, working closely with Business.
- Mentors and oversees development of resources, including reviewing designs and performing code reviews.
- Ensure designs are in compliance with specifications
- Contribute in all phases of the development lifecycle
- Developing high - volume, low - latency applications for mission - critical systems and delivering high - availability and performance
- Should have experience of working on Core Java/J2EE & OOPS concept
- Should be well versed with Spring/Struts & Apache Came l (OSGI Framework)
- Should have a good understanding of Hibernate and Other ORMs
- Should have an understanding of working on Web Service (SOAP/REST) and Maven
- Build tool such as Jenkins
- Caching Technique(Radis, Hazlecast, Aerospike)
- Database Knowledge- Oracle, MySQL
About the role
We are looking for a Product Manager with experience of shipping features in a fast-paced environment. The candidate will own products under one of the verticals- Micro-savings, Micro-insurance or Micro-credit. The candidate will closely work with product managers, engineers, designers, marketers and business folks to identify product insights, create the product vision, drive development, launch high-quality product experiences and continuously iterate.
What We are Looking For
- Have a minimum 2 years of Product Management experience (not to be confused with total work ex). You should have shipped products/features in the past. This is non-negotiable.
- Demonstrated ability to lead teams and work cross-functionally in a highly collaborative but fast, changing and ambiguous environment.
- Understands the consumer through past experiences, research, and market data and ensures laser focus on the consumer during product development.
- Ability to think out of the box and on your feet.
- Excellent product design skills with solid experience in creating wireframes, storyboards, user flows and process flows
- Strong business acumen
- Intuitive but data-driven combining power of analytics and heuristics with innovative customer validation techniques
- Ability to marshall consensus and sell product vision both internally and externally.
You should apply If
- 2-5 years of experience in product management.
- You're passionate about building the best possible user experience and you monitor your metrics to see whether you're delivering
- Experience managing a team and developing internet or media products and technologies would be highly preferred.
- Experience in managing fintech products is highly desirable.
- End-to-end product management experience with software/web technologies (e.g. on mobile).
- You are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
- You have empathy towards users and colleagues, are creative and excited by ideating/ building
- You have business acumen to appreciate and understand levers for business growth and profitability
- You seek high ownership, independent environments and feedback oriented cultures
Full Time position
Work Location:Hyderabad
Experience level: 3 to 5 years
Mandatory Skills:Python, Django/Flask and Rest API
Package:Upto 20 LPA
Job Description:
--Experience in web application development using Python, Django/Flask.
--Proficient in developing REST API's, Integration and familiar with JSON formatted data.
--Good to have knowledge in front-end frameworks like Vue.js/Angular/React.js
--Writing high quality code with best practices based on technical requirement.
--Hands-on experience in analysis, design, coding, and implementation of complex, custom-built software products.
--Should have experience in Database, preferably Redis.
--Experience in working with Git or equivalent code management / version control system with best practices.
--Good to have knowledge in Elasticsearch, AWS, Docker.
--Should have interest to explore and work on Cyber Security domain.
--Experience with Agile development methods.
--Should have strong analytical and logical skills.
--Should be good at fundamentals: Data Structures, Algorithms, Programming Languages, Distributed Systems, and Information retrieval.
--Should have good communication skills and client facing experience.
Experiance: 3+ Yrs
Skills: Node JS, Mongo DB, Aws
Database: Mongo DB.
Location: Hyderabad..








