
Customer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service

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Purpose of the role
To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure.
Accountabilities
- Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.
- Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.
- Development of processing and analysis algorithms fit for the intended data complexity and volumes.
- Collaboration with data scientist to build and deploy machine learning models.
Vice President Expectations
- To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
- If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
- OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem solving processes.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Join us as a Lead Data Engineer where we don’t just adapt to the future, we create it. As a Lead Data Engineer you will design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
To be a successful Lead Data Engineer, you should have experience with:
- Data Engineering & ETL: Strong SQL skills for complex queries, optimization, and performance tuning. Knowledge of batch and real-time data processing patterns including understanding with streaming technologies (like Kafka). Experience with Spark for distributed data processing. Experience building and maintaining robust ETL/ELT pipelines. Data modeling expertise (dimensional modeling, star/snowflake schemas). Hands-on experience with data quality frameworks and validation.
- Public Cloud Platform Expertise (AWS or similar): Proven Experience in designing and implementing scalable data solutions on public cloud. Deep knowledge of data services like: AWS S3, Redshift, Athena. Understanding of security, IAM, VPC, and cost optimization.
- Programming & Development: Proficient in Python or Java for data processing. Version control and CI/CD pipelines. Understanding of software engineering best practices. (testing, code reviews, documentation)
- Leadership & Architecture: Proven track record leading data engineering teams. Experience designing end-to-end data architectures. Ability to translate business requirements into technical solutions. Strong stakeholder management and communication skills.
Additional relevant skills given below are highly valued:
- Advanced Analytics & Visualization: Power BI development experience & creating interactive dashboards and reports.
- Data Governance & Quality: Implementing data governance frameworks & understanding of data lineage and metadata management tools.
- Modern Data Stack: Understanding of data Lakehouse architectures (Delta Lake, Iceberg) & experience with containerization using Docker.
- DevOps & Infrastructure as Code: CloudFormation for infrastructure automation, Monitoring and observability tools (CloudWatch, Datadog), Performance optimization and troubleshooting & Disaster recovery and backup strategies.
- Business Acumen: Financial services or reconciliation domain knowledge (given your SQL context), Agile/Scrum methodology experience & Cross-functional collaboration with analytics and business teams.
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
About Us:
With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).
InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.
Role: Business Development Associate
Location: 747, Pooja Bulding,80 Ft road 4th Block, Koramangala, Bangalore,Karnataka-560034
Job Type: Full-Time, Night Shift
Eligibility Criteria:
👉🏼 Graduate (Any stream).
👉🏼 Minimum 1 year experience in inside sales/business development with revenue-based
responsibilities for the US/UK market.
👉🏼 Excellent communication, discovery, customer service and presentation skills (written
and verbal) to persuasively connect with senior level decision makers.
👉🏼 High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel,
Outlook)
👉🏼 Proven ability to maintain a steady pipeline for short/mid/long term sales goal.
Key Responsibilities:
👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs
to position an appropriate solution.
👉🏼 Update and create tailored client proposals and negotiate further to close the deals.
👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.
👉🏼 Manage proposal response process, including detailed RFP requirements, content
creation, and inputs from various sources.
👉🏼 Nurturing accounts and contacts through various mediums of communication.
👉🏼 Develop and implement overarching sales and business development strategy, sales
processes, structure, and best practices across the company.
👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for
proactive bids and proposals.
Role overview
- Hands-on Experience: 3-5 years of experience in automation testing,
specifically for API and UI applications.
- Strong Coding Skills: Proficiency in Java or JavaScript (for
Playwright) with a strong understanding of object-oriented programming
concepts.
- Automation Frameworks: Experience in creating and maintaining automation
frameworks using Selenium and Playwright (preferred), with Rest Assured for
API testing.
- API Testing: Experience in designing and executing automated tests for
RESTful APIs using tools like Postman, Rest Assured, or similar.
- Version Control: Strong experience with version control systems like Git.
- CI/CD Integration: Experience with integrating automated tests into CI/CD
pipelines (Jenkins, GitLab CI, etc.).
- Agile Methodology: Comfort working in an Agile environment with fast
iterations and continuous feedback.
- Problem-Solving: Strong debugging, problem-solving, and analytical skills to
troubleshoot issues effectively.
- Communication Skills: Excellent verbal and written communication skills to
clearly report test results and collaborate with cross-functional teams.
- Collaboration & Mentoring: Ability to collaborate with various stakeholders and
mentor junior team members, fostering a culture of learning and growth within
the team.
- Passion for Test Automation: A self-motivated individual with a passion for
quality and test automation, always looking for innovative solutions and
improvements.
- Right Attitude: A proactive attitude towards taking on challenging work and
responsibilities, with a positive approach to tackling complex tasks.
What would you do here
- Test Automation: Write, execute, and maintain automated tests using
Selenium, Playwright, and Rest Assured.
- Mentorship: Guide and mentor junior engineers in the team, helping them
improve their automation skills and providing technical support.
- Collaboration: Work closely with cross-functional teams including developers,
product managers, and other QA engineers to understand requirements and
deliver automated tests accordingly.
-- Continuous Improvement: Drive improvements in test automation processes
and practices, ensuring scalability, reusability, and high performance of test
suites. Responsibility & Ownership: Take full responsibility for the automation tasks assigned, from design to execution and reporting.
- Adaptability: Thrive in a fast-paced, agile environment and adapt quickly to
changing requirements.
- Defect Reporting & Resolution: Collaborate with the development team to
troubleshoot and resolve issues detected during test automation.
- Test Coverage & Reporting: Ensure comprehensive test coverage and provide
clear, actionable test results and metrics
Job Description:
We are seeking a skilled Shopify App Developer with experience in React/Remix and a strong foundation in HTML, CSS, JavaScript, and jQuery. The ideal candidate will be responsible for building and maintaining custom Shopify applications, enhancing user interfaces, and ensuring seamless e-commerce experiences for our clients. This role requires a strong understanding of Shopify’s ecosystem, combined with frontend development skills to deliver high-quality, scalable solutions.
Key Responsibilities:
- React Develop, test, and maintain custom Shopify apps to enhance store functionality.
- Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
- Utilize React and Remix frameworks to build dynamic, interactive web applications.
- Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
- Integrate third-party APIs and manage data securely within Shopify.
- Optimize applications for speed and scalability across various devices and browsers.
- Stay updated on Shopify platform updates, best practices, and industry trends.
- Develop, test, and maintain custom Shopify apps to enhance store functionality.
- Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
- Utilize React and Remix frameworks to build dynamic, interactive web applications.
- Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
- Integrate third-party APIs and manage data securely within Shopify.
- Optimize applications for speed and scalability across various devices and browsers.
- Stay updated on Shopify platform updates, best practices, and industry trends.
● Coordinate with multiple developers and product team to communicate our technical
requirements, drive schedules and review and help build test plans that test end-to-end
functionality, always seeking to avoid defects or find them at the earliest stage possible
● Design, execute and automate tests of front end applications and back-end software
● Test systems at the user level, both manually and with automated tools
● Able to understand software internals, debug problems using log files, and write
automated tests with scripts and/or user-level automated tools
● Test applications in different platforms like Web,MWeb, Mobile, Tablet, etc.,
Required Qualifications:
● 2+ year of experience working as a Quality Assurance Engineer
● Experience in manual testing
● Experience in automation testing
● Bachelor's in CS or related field
● Working knowledge of python
● Should have exposure to API testing using tools such as POSTMAN
● Experience with Selenium or equivalent tools is a plus
● Ability to write test plans and test strategy documents
● Ability to understand functional/technical specifications and analyze data
● Good communication skills, organizational and problem solving skills with great
attention to detail, including the ability to track multiple test executions simultaneously
and synthesize the results
LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and cross platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.
You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out a product that delivers the company’s vision and strategy.
Requirement -
- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- Implement new features to solve critical problems that our customers face in their development and testing cycle.
- Define, track and improve feature success metric.
- Work closely with our engineering and design teams to simplify testing for our customers Collaborate with the Sales, Marketing and GTM team and execute successful product launches
Experience –
- 3 – 5 years of overall experience in Product Management or Engineering Passionate or hands-on about programming, software testing and DevOps Able to understand and write code.
- Have prior experience building or using developer products Strong hold on basic tech concepts. Willingness to learn advanced concepts.
- Experience in web, app development or automation testing is a plus (Optional)
We are looking for an exceptional Software Developer for our Data Engineering India team who can-
contribute to building a world-class big data engineering stack that will be used to fuel us
Analytics and Machine Learning products. This person will be contributing to the architecture,
operation, and enhancement of:
Our petabyte-scale data platform with a key focus on finding solutions that can support
Analytics and Machine Learning product roadmap. Everyday terabytes of ingested data
need to be processed and made available for querying and insights extraction for
various use cases.
About the Organisation:
- It provides a dynamic, fun workplace filled with passionate individuals. We are at the cutting edge of advertising technology and there is never a dull moment at work.
- We have a truly global footprint, with our headquarters in Singapore and offices in Australia, United States, Germany, United Kingdom, and India.
- You will gain work experience in a global environment. We speak over 20 different languages, from more than 16 different nationalities and over 42% of our staff are multilingual.
Job Description
Position:
Software Developer, Data Engineering team
Location: Pune(Initially 100% Remote due to Covid 19 for coming 1 year)
- Our bespoke Machine Learning pipelines. This will also provide opportunities to
contribute to the prototyping, building, and deployment of Machine Learning models.
You:
- Have at least 4+ years’ Experience.
- Deep technical understanding of Java or Golang.
- Production experience with Python is a big plus, extremely valuable supporting skill for
us.
- Exposure to modern Big Data tech: Cassandra/Scylla, Kafka, Ceph, the Hadoop Stack,
Spark, Flume, Hive, Druid etc… while at the same time understanding that certain
problems may require completely novel solutions.
- Exposure to one or more modern ML tech stacks: Spark ML-Lib, TensorFlow, Keras,
GCP ML Stack, AWS Sagemaker - is a plus.
- Experience includes working in Agile/Lean model
- Experience with supporting and troubleshooting large systems
- Exposure to configuration management tools such as Ansible or Salt
- Exposure to IAAS platforms such as AWS, GCP, Azure…
- Good addition - Experience working with large-scale data
- Good addition - Good to have experience architecting, developing, and operating data
warehouses, big data analytics platforms, and high velocity data pipelines
**** Not looking for a Big Data Developer / Hadoop Developer
Skillset: strong knowledge of NFT's
Exp: 6+ Years
looking for Freelancer










