Customer / Tech Support Engineer

Develop and implement quality standards

• Develop and implement quality control systems

• Monitor and analyze quality performance metrics

• Inspect and test materials, equipment, processes, and products to ensure quality specifications are met

• Collaborate with operations managers to design and implement controls and improvements

• Ensure workflows, processes, and products comply with safety and regulatory standards

• Investigate and troubleshoot product or production issues

• Develop corrective actions, preventive measures, and continuous improvement solutions

• Review codes, specifications, technical documents, and processes to maintain quality consistency

MeltPlan is building the “planning engine” for the $14 Tn construction industry, an AI system designed specifically to optimize decisions before construction begins. While design software optimizes use and aesthetics and construction software optimizes execution and control, MeltPlan is building the missing layer - software that optimizes decisions and tradeoffs upstream, before scope is locked, procurement begins, and change orders become inevitable. MeltPlan’s long-term goal is to help teams make construction “boring” by making planning more intense: surfacing constraints and tradeoffs early, aligning stakeholders before plans are frozen, and reducing the need for late-stage redlines, rework, and change orders.

MeltPlan is founded by operators who have built at scale. Kanav previously co-founded Innovaccer, a $3Bn healthtech company focused on making US healthcare more affordable and accessible. He’s now applying that systems-level thinking to construction.He’s joined by Tanmaya Kala, former Project Executive at DPR Construction, who led large commercial, healthcare, and life sciences projects. We combine deep tech scale with real construction execution.

What This Role Really is :

We are seeking a detail-oriented and technically strong AI QA Engineer to ensure the quality, reliability, and performance of Large Language Model (LLM)-based systems. In this role, you will be responsible for designing and executing test strategies, validating model outputs, and building evaluation frameworks to enhance the accuracy, safety, and overall performance of AI-driven applications.We would particularly value candidates who have hands-on experience in developing evaluation frameworks (evals) for AI systems, along with strong expertise in comprehensive system testing and quality assurance practices.You are responsible for making MeltPlan work in the real world.

What You'll Do:

• Design, develop, and execute evaluation frameworks (Evals) for Large Language Models (LLMs) and AI systems.
• Perform end-to-end system testing, regression testing, and performance testing for AI-driven applications.
• Validate model outputs for accuracy, consistency, safety, hallucination detection, and edge cases.
• Build automated test pipelines and quality benchmarks for AI systems.
• Collaborate closely with AI/ML engineers, product teams, and platform engineers to improve system reliability.
• Analyze failures, identify root causes, and provide actionable feedback to improve model behavior.
• Develop datasets, prompts, and testing scenarios to measure model performance across multiple use cases.
• Monitor production performance and continuously improve evaluation metrics and testing standards.
• Ensure compliance with responsible AI and quality assurance best practices.

What We're looking for: 

• Bachelor’s degree in Computer Science, Engineering, or related field
• 5–7 years of experience in QA/testing, preferably in AI/ML or data-driven systems
• Strong experience in AI/LLM evaluation frameworks and system testing.
• Hands-on experience with automated testing methodologies and QA processes.
• Familiarity with prompt engineering, AI benchmarking, and model validation techniques.
• Experience working with Python and testing frameworks.
• Understanding of LLM behaviors, hallucinations, prompt injection risks, and AI safety concepts.
• Exposure to tools/frameworks such as OpenAI Evals, LangSmith, DeepEval, Promptfoo, or similar platforms is preferred.
• Strong analytical and debugging skills with attention to detail.
• Excellent collaboration and communication skills.
• Familiarity with Large Language Models and Generative AI concepts
• Experience with API testing tools (e.g., Postman) and automation frameworks
• Understanding of NLP concepts such as tokenization, embeddings, and text generation
• Strong analytical and problem-solving skills
• Experience testing AI/ML models or data pipelines
• Experience with prompt engineering and prompt testing
• Familiarity with cloud platforms (AWS, GCP, or Azure)
• Exposure to AI safety, bias detection, and model governance

Bonus if you have:

• Have worked in construction or on project sites
• Have startup experience
• Experience working with Generative AI or conversational AI products.
• Knowledge of CI/CD pipelines and automation workflows.
• Prior experience in performance testing and monitoring distributed systems.
• Understanding of AI product lifecycle and production deployment environments.

We’re not looking for someone who waits for clean requirements.We’re looking for someone who thrives in the mess and turns it into systems.

Why meltplan

• Massive industry, real-world impact
• High ownership from day one
• Small team, zero bureaucracy
• Competitive comp + meaningful equity

Job Title: Delivery Account Lead – US IT Recruitment

Location: Trichy, Tamil Nadu (Onsite)

Company: VDart Inc.

Experience: 9 – 12 Years

Employment Type: Full-Time

 About VDart Inc.

VDart Inc. is a leading global IT staffing and solutions firm with a presence across the United States, Canada, and India. We support Fortune 500 clients across a wide range of industries, providing top-tier IT talent through scalable and efficient delivery models. As we continue to grow, we are hiring a Delivery Account Lead to head strategic account delivery operations.

Position Summary

The Delivery Account Lead – US IT Recruitment will be responsible for managing end-to-end recruitment delivery, team leadership, and client engagement for key strategic accounts. This role is a critical leadership position that demands strong experience in managing VMS clients, high-volume delivery, team performance, and SLAs.

Key Responsibilities

·      Own delivery for multiple high-value US-based client accounts across industries and technologies.

·      Lead, mentor, and manage a team of recruiters to drive consistent performance and quality.

·      Collaborate with Account Managers to align delivery strategy with client expectations.

·      Ensure fulfillment of job requisitions through proactive sourcing, screening, and submission processes.

·      Analyze delivery metrics, provide weekly and monthly performance reporting, and drive continuous improvement.

·      Develop and implement best practices for recruitment operations, candidate engagement, and submission quality.

·      Manage escalations, compliance, and contract negotiations as needed.

Required Skills & Experience

·      9 to 12 years of extensive experience in US IT Recruitment delivery and team leadership.

·      Proven ability to manage VMS/MSP accounts with a strong understanding of hiring models: W2, C2C, and 1099.

·      Strong sourcing background using platforms like Dice, Monster, CareerBuilder, and LinkedIn Recruiter.

·      Deep knowledge of ATS and recruitment reporting tools, and ability to use data to guide decisions.

·      Exceptional communication, people management, and client handling skills.

·      Hands-on experience in working with enterprise accounts, meeting tight SLAs, and large-scale ramp-ups.

·      Willing to work full-time onsite at our Trichy VDart GCC office

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Responsibilities and Duties
- Develop React Native and Android Mobile Applications from design
- Can analyse requirements and communicate with clients
- Must have proficiency in communication
- Should have knowledge of Core Android, Java, Kotlin, React Native, MySQL, SQLite, MVVM, MVP and MVC.
- Work on bug fixes and improvement of Mobile applications.
- Preferred to have knowledge in React Native and Android both.

Required Experience, Skills and Qualifications
- 3 + years of experience in Android development.
- Minimum 1 Year experience in React Native development.
- BE/MS/MCA/PGDCA degree in Computer Science, Engineering or a related subject.
- Have worked on ReactJS Projects

Regards
Team Merito

Primary duties and responsibilities include:

·         Candidate should be able to work independently with client and should possess excellent written and verbal communication skills.

·         Work closely with experienced integration, frontend, or backend development teams

·         Contribute to estimation and scoping of projects

·         Work on presales environment for checking feasibilities for customer requirement.

Required Experience

·         Bachelor’s degree in Computer Science, or equivalent work experience

·         8 to 10 years of programming experience—preferably with Java 8+, and other tool support

·         5 years of Java # 6 experience

·         Should have experience in executing project independently.

·         Demonstrated ability of Design Patterns and to write efficient, reusable rest services and libraries

·         Experience with agile software development methodologies and software development best practices, pair programming and CI/CD

·         Excellent written and verbal communication skills

·         Excellent analytical skills for solution building of customer requirements.

·         Good knowledge of datastores (RDBMS, Oracle, SQL)

·         Must have in depth understanding of the L1, L2, L3 support environment.

·         Experience in Java, JavaScript, CSS, HTML, XML and other web technologies

·         Strong understanding of network OS and system configurations.

·         Familiarization with OSLC and REST APIs

·         Ability to successfully lead offshore development teams and work in global delivery model- US, India, Germany

·         Knowledge of LDAP

·         Experience with Microsoft Office products- Word, Excel, Powerpoint

·         Experience with other Requirements Management Tools (Polarion, PTC Integrity) will be a value add

Preferred Experience

·         Understanding of high-availability, fault-tolerant, scalable, distributed systems

·         Working knowledge of iText 7, OpenFeign, RabbitMQ/JMS, Mockito and jUnit/nUnit, Spring Cloud


Salary is not constriant. Candidate should have interest to new things.

• Min 1 year recent working experience in Business development domain
• Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
• Understanding of client requirements and providing solutions
• Experience of handling international clients and leading project to conversions
• Candidate should have good communication skills both written and Oral
• Candidate should be a self-learner with strong desire to grow in an organization.
• Should have a professional sales approach with a zeal to generate business

• Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
• Placing genuine and relevant data on bids as per the requirements specified by the client
• Managing accounts on these platforms and optimizing the company profile
• Generating leads from these portals and handling the communication with the client during pre-sales stage
• Providing estimates to clients and leading project towards closure
• Daily reporting to manager for work done and defining strategies