Customer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service

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We’re hiring International Telesales Executives for one of our esteemed clients — a reputed global BPO with offices in India, UAE, and Egypt. This is your chance to join a high-energy, international sales team and grow your career!
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Position: International Telesales Executive
Location: Noida – Sector 62 (Onsite)
Shift Timings: 10:30 AM – 7:30 PM (Monday to Saturday)
Experience: 0–2 Years (Freshers with excellent communication skills are welcome)
Compensation: Full-Time Role + Performance-based Incentives
Interview Mode: Virtual
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Make outbound calls to promote and sell mobile plans for an international telecom brand Persuade and convert leads into successful sales
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Strong verbal communication in English & Hindi
Telesales experience is a plus
Confident, persuasive, and motivated by targets
Quick learner, especially for international sales techniques
Professional, punctual, and committed to growth
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High incentives and monthly bonuses
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Hands-on training and expert mentoring
Supportive and vibrant team environment
Job Type: Full-time
Pay: ₹9,071.68 - ₹45,104.32 per month
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10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.
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Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.
Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice
Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.
Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery
Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).
Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.
Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.
Proven ability to drive technical strategy and align it with business objectives.
Strong leadership, communication, and stakeholder management skills
Dear Job Seekers...!
Greetings from VimishaItech..!
Job Title: executive trainee -Business Development Executive
Target Candidates: Freshers from the 2023 batch.
Location: Coimbatore
Job Description:
We are seeking a dynamic individual with knowledge in sales and Business Development. This is an exciting opportunity for a dynamic and results-oriented individual to join our growing team as a BDE - US (Inside Sales). You will be responsible for identifying potential clients through market research, generating leads, and selling software and consulting services to the US market.
Key Responsibilities:
Lead generation: Conduct market research and web research to identify potential clients. Generate leads by interacting with potential clients and gathering information.
Sales: Sell software and consulting services to the US market. Be willing to work in EST time zone (between 5:30 PM to 2:30 AM IST).
Communication: Possess excellent communication skills, both verbally and in writing. Identify decision makers and be comfortable calling and dealing with business and technical executives and managers.
Activity and goals: Maintain a high level of energy and enthusiasm. Meet or exceed targets for prospecting and generating qualified leads. Organize and prioritize work independently with minimal supervision.
Motivation: Be self-motivated and goal oriented. Consistently meet or exceed calling and opportunity generation quotas.
Skills:
Excellent communication skills (written and verbal)
Ability to identify decision makers and communicate effectively with them.
Strong organizational and time management skills
Proficient in MS Office Suite
Willingness to work in EST time zone (between 5:30 PM to 2:30 AM IST)
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Company Description
Vimisha ITech was founded in 2012 and has become a leading software provider with a team of skilled professionals from diverse domains. The company is committed to delivering exceptional IT solutions to meet the business requirements of its clients. They strive to be the leading service provider in the burgeoning global IT market, catering to the demands of the worldly market tendency.
We are looking for an experienced Lead Java Developer to join our team and take a leadership role in driving the design, development, and delivery of highquality software solutions. A Senior Java Lead Developer will be responsible for leading a team of developers, providing technical guidance, and ensuring the successful execution of projects. Should have a strong background in Java development, excellent leadership skills, and a track record of delivering complex software projects on time. System Architect: Should have Architect the system before for a large scale solution Understanding of various java design pattern and use the pattern which is more appropriate Understanding of various micro-service design pattern and use the pattern which is more appropriate Has worked on DDD with CQRS Has designed solution for multi tenant application. Technical skills: Used latest version of java and good understanding of it Skilled in spring boot, spring MVC Basic Skill: 10+ years of experience in development. Good communication skills in English. Testing: Skilled in using Junit Security: Good understanding of application security Understanding of DDOS and best practice for that Good understanding of rate limiting API Good understanding about spring security or any thing better Database: Great understanding of MySQL Experience in extensively using hibernate Debugging: Understanding about Logging Skilled in debugging production issue
ROLE : BPO QUALITY ANALYST (QA)
EDUCATION: ANY DEGREE
EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)
WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)
NOTICE PERIOD : IMMEDIATE JOINEE
LOCATION : HASSAN, KARNATAKA
JOB DESCRIPTION:
BPO QUALITY ANALYST-Roles and Responsibilities
- Strong analytical and facilitation skills.
- Monitoring product standards and implementation of quality control programs.
- The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
- Performing the internal audit cycle based on facts.
- Planning, organizing, updating and maintaining documentation related to quality parameters.
- Highly self-motivated and directed, with keen attention to detail.
- Good time management skills
- Keeping quality documentation up to date.
- Analyzing the working progress of employees with set parameters.
- Responsible for the review and update of the program quality plans.
- Proficiency in the English language is mandatory.
Strong hands-on experience with Java; full stack development
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Work with other software engineers for one or more Agile scrum teams assigned to work on the project
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3+ years of full Software Development Life Cycle experience
3+ years of experience working as a full stack java developer
Experience or familiarity with technologies such as WSDL, REST and/or SOAP web services, XML, JBoss, Adobe CQ5 DAM, HTML5, CSS3, Bootstrap, Hibernate, Spring.
Experience or familiarity with Oracle db and SQL
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• Automate unit testing for each and every part of the app
• Optimize the app for various form-factors (iPhone, iPad)
• Helping in hiring the future Imarticus Learning team
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0-2 years
Good to Have Skills
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Education Background
• BE/B-TECH/BS in Computer Science or related technical field or equivalent practical experience.
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