Python
GitCustomer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Familiarity with the engineering aspects of some of popular machine learning practices, libraries, and platforms (e.g. MLflow, Kubeflow, Mleap, Michelangelo, Feast, HopsWorks, MetaFlow, Zipline, Databricks, Spark, MLlib, PyTorch, TensorFlow, and Scikit-learn among others).
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Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
We are looking for an experienced Frontend engineer with ReactJS development experience to join our team.
Here’s are some of the things you might have to do on any given day:
- Implement responsive and performant UIs with user centered approach with frontend technologies including ReactJS, Javascript(ES 6), Typescript, SCSS, etc
- Write meaningful test cases for frontend &
- Integrate our products with 3rd party products/tools/services
- Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
- At least 12 months of diverse experience in web development for product or services oriented environment with exposure to working production deployments
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- In-depth exposure to technologies used in web-based SaaS products, including REST APIs
- Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
- AWS
- Azure
- ELK
- Object Relational Models (SQLAlchemy, etc)
- Google APIs
- Microservices Architecture Pattern
- NodeJS / ExpressJS
Work From Home
Package: upto 10L
Amazon Web Services (AWS)Criteria:
- BE/MTech/MCA/MSc
- 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
- Immediate joiners preferred*
- Candidates will be selected based on logical/technical and scenario-based testing
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.
Job Description:
- Technical Skills Desired:
- Experience in MS SQL Server and one of these Relational DB’s, PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch
- Design database tables, views, indexes
- Write functions and procedures for Middle Tier Development Team
- Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
- Query Optimization for performance improvement
- Design & develop SSIS Packages or any other Transformation tools for ETL
- Functional Skills Desired:
- Banking / Insurance / Retail domain would be a
- Interaction with a client a
3. Good to Have Skills:
- Knowledge in a Cloud Platform (AWS / Azure)
- Knowledge on version control system (SVN / Git)
- Exposure to Quality and Process Management
- Knowledge in Agile Methodology
- Soft skills: (additional)
- Team building (attitude to train, work along, mentor juniors)
- Communication skills (all kinds)
- Quality consciousness
- Analytical acumen to all business requirements
Think out-of-box for business solution
Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
Revenue earned by the client as on 2020 is $13.6 Mn and also has partnered with almost 50% of top 20 companies. They have been showing a significant growth of over 30% in the last few years.Their client base has over 300+ customers and 3 lakhs + users comprising big 4s and major Companies worldwide.
They are located in Chicago, London, Mumbai, Pristina and Philadelphia.
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- Mentoring peers within the Documentation team on documentation best practices
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- Reviewing and editing documentation drafts contributed by peers or others outside the Documentation team
- Contributing to or leading strategic quarterly documentation initiatives to enhance our process, website and content
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What you need to have:- 5+ years technical writing experience
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- The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
- Platform to showcase your talent as a city lead and grow into a state head in no time
- Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
- An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.
Key Competencies:
- EXCELLENT interpersonal, presentation, and communication skills.
- GO-GETTER ATTITUDE.
- Extremely high passion for sales.
- High resilience- Ability to bounce back instantly even after multiple rejections.
- Potential and Mindset to live a true- startup life.
- Ability to build and maintain Client Relationships.
- Strong Negotiation Skills.
- Ability to prospect and identify potential opportunities.
- Passion for Education and Technology.
Evaluation Buckets:
The candidate would be evaluated on the following criteria:
- MINDSET
- INTENT
- Sales Acumen
- Presentation and Communication Skills
- Stability
- Flexibility
- Past Experience
Square Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India
and China. We are in a research based Ed-Tech space, focusing on children's early literacy. We
have 3000+ schools under our belt and are proud to cater the needs of English Language
development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics
learning system comes equipped with educational games to teach children many essential skills.
With a curriculum that has been specially adapted for Indian schools and children, we strive to
empower beginner learners through phonics awareness.
Responsibilities
Your primary job responsibility will include (and not limited to):
• Driving inquiries and admissions for the online and blended learning programs offered
• Looking after the entire sales lifecycle: starting from engaging with leads till the final conversion
• Counselling school decision-makers via call, email, or in-person and suggest the best course for prospective students
• Updating and maintaining MIS reports
• Coordinating with the Sales team to fine-tune Pitch and do sales campaign-related activities.
Desired profile:
• Any Graduates/ undergraduate can be considered with relevant experience
• Experience: 2 to 5 years in sales
• Candidate must have a good experience in B2C/B2B-Sale
• Should have good convincing skills.
• Good written & spoken English and pitching skills
• Customer focus with good convincing ability and confident personality
• Proficient in Microsoft Office - especially Excel, Powerpoint, and Word.
Job Type:
• 6 Months Contract
• Work Mode- Work from office
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon