

Customer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service

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- You will be working with the Rust compiler and will be responsible for compiling to alternate targets such as WebAssembly
- You will be exposed with TDD for unit testing individual functions and integration testing for testing publicly exposed APIs
- Working with a Git style workflow where every commit deploys to a stagingenvironment and merged pull requests deploy to production
- Setting up CI/CD pipelines for testing and deployment (canary, staging) using Github actionsaccording to project needs
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What is the role?
You will be responsible for building and maintaining highly scalable data infrastructure for our cloud-hosted SAAS product. You will work closely with the Product Managers and Technical team to define and implement data pipelines for customer-facing and internal reports.
Key Responsibilities
- Design and develop resilient data pipelines.
- Write efficient queries to fetch data from the report database.
- Work closely with application backend engineers on data requirements for their stories.
- Designing and developing report APIs for the front end to consume.
- Focus on building highly available, fault-tolerant report systems.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Adopt a culture of learning and development to constantly keep pace with and adopt new technolgies.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent
- Overall 8+ years of experience
- Expert level understanding of database concepts and BI.
- Well verse in databases such as MySQL, MongoDB and hands on experience in creating data models.
- Must have designed and implemented low latency data warehouse systems.
- Must have strong understanding of Kafka and related systems.
- Experience in clickhouse database preferred.
- Must have good knowledge of APIs and should be able to build interfaces for frontend engineers.
- Should be innovative and communicative in approach
- Will be responsible for functional/technical track of a project
Whom will you work with?
You will work with a top-notch tech team, working closely with the CTO and product team.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.


We are looking for an experienced top-notch Software Engineer to grow with our development team. As a Node.js engineer, you will be involved from conception to completion with projects that are technologically sound and impactful.
What you will do:
- Work on existing software solutions or new systems on the specified programming language.
- Translating designs and wireframes into high-quality code.
- Ensure the best possible performance, quality of the solution you are working on.
- Working closely with business analysts, software engineers, product managers, designers and other stakeholders.
- Write well-designed and efficient code by adhering to the specified coding standards.
- Mentor and support other team members by doing code reviews and applying your experience in process and technical leadership.
- Document the development process, architecture, and standard components.
Requirements:
- Minimum 2 years of work experience as a Software Engineer(Node.js).
- Good knowledge of SQL and related databases.
- Proficient in Node.js, Javascript, AJAX, jQuery, JSON, CSS and HTML.
- Knowledge of object-oriented programming.
- Knowledge of the Front-end and Back-end processes.
- Knowledge of web development, continuous integration, and cloud technologies
- Proficiency with RESTful APIs to connect applications to back-end services.
- Flexibility to switch to a new programming language as and when required.
- Ability to own a product and deliver exceptional quality.
- Analytical capabilities and logical approach to problem-solving.
- Familiarity with software development lifecycle and agile methodology.
- Good at writing understandable, testable code with an eye towards maintainability
- Proficiency in software engineering tools.
- Have system-level thinking and the ability to develop a system as a whole.
- Bachelor's degree in Computer Science Engineering or any other relevant course.
- Good communication skills - including the ability to convey information to non-technical team members in a concise and clear way.
- Ability to understand the end-user.
Benefits:
- Impactful Projects: At Synoriq, you get to work on exciting projects that create a huge impact in the lives of common people. You get exposure to the various domains we work in - be it the financial sector or the government sector. With projects of such scale, we work on the latest and most popular technologies in the market.
- Great Nucleus of Minds: You get to work with the smartest people and learn together. Our team is a bunch of talented designers, engineers, singers, storytellers, and dancers.
- Fun: We understand that theres a life outside the office too. We offer flexibility in the work schedule and work from home so that you give your best every day.
- Leadership Initiatives: We promote the overall development of an individual and help you realize your professional goals. There are ample learning opportunities providing exposure in different domains and working in cutting-edge technology.
JD Project Materials Coordinator
Company: MSPL
Primary Location: MSPL Pune
Job: Warehousing and Material Control
Schedule: Full-time
Employment Type: Staff
Job Level: Experienced
Reporting Manager Title: General Manager JD Project
:
KEY ACCOUNTABILITIES OF POSITION:
- Provides input to the Project Procurement Plan and Project Material Responsibility Matrix.
- Responsible for the Project Material Management Plan & the Project Material Management Procedures and ensures alignment with Engineering, Purchasing, Logistics and Installation, O&M.
- Provides input to the Engineering Material requirements and verification of Quantities & Contingencies to support Installation, O&M required on Site as per Installation, O&M philosophy.
- Liaison with Project Team Requisitioning Engineers to support requirements of ERP based Material Management System & downstream Procurement & Installation, O&M activities (Expediting, Logistics & Site Material Management).
- Responsible for coordinating procurement activities and progress reporting to Project Management.
- Responsible for improvements of MSPL Material Management policies, procedures & work process.
ESSENTIAL SKILLS / COMPETENCIES REQUIRED:
Job Specific:
- A thorough knowledge of Mechatronics & material management practices within the process automation industry (typically water-wastewater).
- Strong knowledge & understanding of material requisitioning, expediting, logistics, site material management & shop & field fabrication.
- General knowledge of Process Automation electrical and instrumentation materials.
Standard Competencies
Experience:
Required:
- 7+ years, with a minimum of 5 years project material management experience in a multi-discipline team environment.
Guide:
- Minimum of 7 years mechatronics engineering experience in oil and gas, petrochemical industry or equivalent, or water- west water
- Minimum of 5 years’ experience in a project material management or coordination role, or
- Minimum of 5 years’ experience as material controller or material coordinator.
- Additional experience in Installation, O&M site, supply logistics or offsite module/spool fabrication is an advantage.
- Minimum of 3 years’ experience in operating ERP based material management system is required.
Qualifications, Accreditation, Training:
Required:
- A recognised degree / diploma in the relevant discipline or equivalent.



- A Bachelors or master’s degree in engineering.
- 2-4 years of experience in software product development.
- Excellent in Data structure, Algorithms & Problem-solving skills.
- Should be willing to code in Node.js/Java/Python/ROR/Golang
- Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
- Customer-focused, react well to changes, work with teams and able to multi-task.
- Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
- Must be a self-starter who can work well with minimal guidance and in fluid environment



Experience: 7 - 11 years
Talents from eComms Only
Role: Director Engineering (Mobile)
Key Skills: Java/Python, Android, iOS, Design Patterns, AWS, OOP, SDLC,Kotlin, Swift, Objective C, Cocoa
As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals.
- Own the development practices and standards for your team
- Own the technical architecture, drive engineering design and shoulder critical decisions
- Interface with Architects and technical leads to steer them to continuous Feature Improvements
- You have experience in managing, coaching software developers to help them level up
- You are able to weigh several and often conflicting constraints and make rapid decisions in a fast-moving and quickly-growing company
- You have a strong technical background, with 7+ years of experience with software engineering predominantly working on mobile applications (Android, iOS)
- Should have worked on at least one of these programming languages (Python/Java)
- You possess strong knowledge of Android, Java, JSON, Kotlin, Objective-C
- Excellent understanding of Android design patterns, Data Structures, Algorithms, iOS



Rawster is the digital interface for real life sports.
An early-stage startup that's set on blurring the line between Sports and E-sports.
Position
Full Stack Engineer (MERN stack)
Eligibility Criteria
- Minimum one year of working experience
- Must have skills : Experience in working with Full Stack Applications
- Exceptions can be made if proof of skill exists.
We are looking for a Full Stack JavaScript and NoSQL Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work in both front-end and back-end web development to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. Build reusable code and libraries for future use
Development stack
Reactjs
React Native (Typescript)
Node.js
Koa.js/Express.js
MongoDB with Mongoose
PostGreSQL with knex
Remuneration : Based on skill and expertise,
ranging from* 5 to 11 Lakhs Per Annum*
You can expect..
- to play a role in the revolutionisation of Sports.
- a passionate and fast moving work culture; We are a tight-knit team.
- to experience the Victories and Struggles of an early-stage startup.
- to learn and grow with the team.
- competitive salaries and benefits.
Responsibilities and Duties
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
- Manage server side javascript code.
- Ensure performance, security, and availability of database
- Handle common database procedures such as upgrade, backup, recovery, migration, etc.
- Profile server resource usage, and optimize and tweak as necessary
- Collaborate with other team members and stakeholders
- Adaptability, ability to learn faster, Independant, Responsible and diligent
- Good team spirit and interpersonal skills, excellent written, verbal, communication skills, analytical skills and business thinking.
Qualifications and Skills
- Strong understanding of JavaScript, its quirks, and workarounds
- Basic understanding of web markup, including HTML5 and CSS3
- Experience with advanced CSS programming using LESS or SASS.
- Strong understanding and experience in libraries React.js and React Native
- Strong understanding and experience in Node.js and other server side technologies.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Familiarity with front-end build tools, such as Grunt and Gulp.js
- Strong proficiency with NoSQL e.g MongoDB. Knowledge of SQL DBMS is a bonus.
- Ability to plan resource requirements from high level specifications
- Capable of troubleshooting common database issues
- Familiar with tools that can aid with profiling server resource usage and optimizing it
- Proficient understanding of code versioning tools, such as Git
Job Type: Full-time
Salary: ₹500,000.00 to ₹1,100,000.00 /year

