Customer / Tech Support Engineer

Strong Product Designer Profile (B2B SaaS / B2C Video / Media Platforms / Top B2C)

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Mandatory (Experience 1): Must have 3+years of experience as a Product Designer / UX/UI Designer working on SaaS OR Top B2C product OR Video/Media product (Video product like Zoom,Vimeo,YouTube,Twitch)

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Mandatory (Experience 2): Must have Hands-on experience in designing end-to-end product features — from discovery to delivery (user flows, wireframes, high-fidelity UI, and interaction design)

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Mandatory (Experience 3): Experience working on complex dashboards, multi-role systems, or workflow-heavy products (e.g., producer tools, admin panels, or data-heavy interfaces)

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Mandatory (Skill 1): Strong proficiency in Figma — including high-fidelity designs, interactive prototypes, and design systems

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Mandatory (Skill 2): Strong foundation in UX design, user flows, information architecture, and usability principles with the ability to simplify complex problems

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Mandatory (Skill 3): Strong product thinking and problem-solving ability — able to translate ambiguous requirements into clear, intuitive user experiences

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Mandatory (Skill 4): Strong experience of using AI tools to create clickable prototypes and iterate rapidly

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Mandatory (Portfolio): Must showcase 2+ shipped products or major features with clear case studies demonstrating impact, problem-solving approach, and design rationale

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Mandatory (Company): B2B SaaS or OR Top B2C product OR Video/Media Companies like Zoom,Vimeo,YouTube,Twitch

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Preferred (Domain Experience): Experience in video streaming, live broadcasting, or media production platforms

Location: PAN India

💼 Employment Type: Contract / Permanent

⏳ Duration: Long-term

👨‍💻 Experience: 4–12 Years (B2 / B3 / C1 Levels)

🔍 Job Overview

We are looking for a highly skilled Kinaxis Consultant / Solution Architect with strong expertise in Kinaxis RapidResponse (RR) and Supply Chain Planning. The ideal candidate will drive end-to-end solution design, architecture, and implementation while working closely with stakeholders and leadership teams.

🔑 Key Responsibilities

Lead end-to-end implementations

Design and architect SCM planning solutions (Demand, Supply & Inventory)

Conduct client workshops, requirement gathering & fit-gap analysis

Design data integration architecture, mappings & automation chains

Configure Workbooks, Hierarchies, Custom Filters, and Data Models

Collaborate with integration teams for ERP–Kinaxis data migration

Provide technical leadership and architectural guidance

Drive solution design, documentation, and best practices

Support RFPs, estimations, and customer presentations

Ensure data readiness, cleansing, harmonization & transformation

Troubleshoot system issues and provide post-deployment support

Align solutions with enterprise architecture and business strategy

🛠 Required Skills & Expertise

Strong experience in Kinaxis RapidResponse implementations (4–12 projects)

Deep knowledge of Supply Chain Planning (Demand, Supply, Inventory)

Expertise in data modeling, integration & architecture design

Experience with ERP integrations & data migration

Strong stakeholder management & client interaction skills

Ability to lead solution workshops and architecture discussions

⭐ Professional Attributes

Excellent communication & presentation skills

Strong analytical and problem-solving abilities

Team player with leadership mindset

We are looking for a passionate ASP.NET MVC Developer with 4–5 years of hands-on experience in building scalable web applications. The ideal candidate should have strong expertise in ASP.NET MVC, SQL Server, and .NET Core, along with a problem-solving mindset and the ability to work in a collaborative, fast-paced environment.

What we are looking for:

• 4–5 years of hands-on experience in ASP.NET MVC, SQL Server, and .NET Core.
• Strong understanding of object-oriented programming (OOP) concepts.
• Good knowledge of SQL queries, stored procedures, and database design.
• Experience in RESTful APIs and web services.
• Familiar with HTML, CSS, JavaScript, and jQuery.
• Experience with Git or other version control systems.
• Good communication and problem-solving skills.

What will you do at Digicorp ?

• Develop and maintain web applications using ASP.NET MVC and .NET Core.
• Write clean, efficient, and reusable code.
• Work on database design, development, and optimization in SQL Server.
• Collaborate with the team to deliver quality software solutions.
• Participate in code reviews and improve application performance.
• Fix bugs and resolve technical issues.
• Learn and adapt to new technologies as needed.

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

UX/UI Designer

Crafting digital interfaces that captivate, engage, and simplify

As a UX/UI Designer at ProCreator, you'll be the architect of visual storytelling. Your canvas? A spectrum of digital interfaces that captivate, engage, and simplify life for users across the globe. Whether it’s weaving the visual fabric of a landing page, crafting the intuitive flow of SaaS applications, or shaping the aesthetic pulse of mobile apps, your work will touch lives and redefine user experiences.

Requirements

What you need to bring to the ‘table’

• Design & Innovation: Create wireframes, prototypes, and visual designs that are not just visually stunning but are intuitive and user-centric.
• Collaboration & Leadership: Work alongside a talented team of designers, developers, and content strategists to bring cohesive and innovative products to life. Lead and mentor junior designers, fostering an environment of growth and creativity.
• Client Interaction: Engage with clients to understand their vision and become a bridge between their ideas and exceptional UI outcomes.
• Continuous Learning: Stay ahead of the curve, constantly updating yourself and the team on the latest trends and standards in the UI/UX universe.
• Experience & Expertise: At least 3-5 years in UI/UX design with a portfolio that showcases your flair for creating engaging user interfaces.
• Technical Proficiency: Strong skills in Figma, design system and familiarity with UX research methodologies. Bonus points for proficiency in prototyping/motion design tools.
• Communication: Excellent communication skills to articulate design choices and collaborate effectively with stakeholders.
• Mentorship: A commitment to nurturing talent, sharing knowledge, and uplifting the skills of junior designers.

What you will do

• Design & Innovation: Transform user insights into compelling design prototypes, features, and specifications. Ensure high-quality deliverables that captivate and engage.
• Collaboration & Leadership: Lead the design process from concept to final hand-off, fostering creativity and innovation within the team.
• Client Engagement: Collaborate with clients and users to understand their needs and translate them into exceptional products, websites, and applications.
• Design Systems Mastery: Develop and implement comprehensive design systems and components, ensuring consistency and scalability.
• Problem-Solving: Identify and address UX issues, utilizing user feedback and usability testing to refine and enhance the user experience.
• Mentorship: Guide and mentor a team of UX designers, promoting a collaborative and inclusive work environment.

Benefits

• Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
• Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
• Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
• Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
• Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
• Team Retreats: Annual retreats focused on team-building.
• Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
• Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.

Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!

Strategic Planning and Execution :

● Develop and execute comprehensive business development strategies specifically tailored for the domestic market.

● Identify market trends, consumer behavior, and competitive landscape to formulate effective strategies that align with company objectives. Digital Lead Role:

● Take ownership of driving revenue growth through various digital channels and platforms.

● Develop and execute comprehensive digital marketing strategies to achieve sales targets and objectives.

● Utilize a mix of digital marketing tactics such as SEO, PPC, social media, email marketing, and content marketing to generate leads and increase conversions.

Sales and Revenue Generation:

● Lead the sales process from prospecting to closure, negotiating contracts, and achieving sales targets.

● Identify opportunities for upselling and cross-selling digital marketing services to existing clients.

Market Research and Analysis:

● Conduct thorough market research to identify emerging trends, competitive threats, and new business opportunities within the domestic digital marketing landscape.

● Analyze sales data and performance metrics to evaluate the effectiveness of marketing campaigns and identify areas for improvement.

Client Relationship Management:

● Act as the primary point of contact for clients, maintaining regular communication and providing exceptional customer service.

● Address client inquiries and concerns promptly, coordinating with the technical department to resolve any issues related to products or post-sale services.

● Conduct conference calls and presentations to update clients on project progress, discuss strategy adjustments, and address feedback.

Online Media Planning and Presentations:

● Develop comprehensive online media plans that outline the recommended digital marketing tactics, budget allocation, and expected outcomes for clients.

● Deliver compelling presentations to clients, showcasing proposed strategies, campaign ideas, and performance metrics in a clear and persuasive manner.

Lead Management:

● Effectively manage inbound leads generated through various marketing channels.

● Qualify leads based on predefined criteria and prioritize them for follow-up and conversion.

● Implement lead nurturing strategies to maintain engagement and move leads through the sales pipeline towards closure.

·       3+ yrs of experience in product development (Preferring SaaS based)

·       Must have experience in Java web-based application development

·       Hands on development experience on Java/J2EE, Springboot, Spring, Struts, Hibernate, REST Services

·       Experience on HTML, JavaScript, JQuery

·       Hands on experience on database-writing queries/procedures

·       Experience on SVN,GIT,

·       Knowledge of Server configuration

·       Knowledge of cloud preferably AWS

Halodoc is the 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to

simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

● He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and

business roadmap.

● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

● Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies .

● Work closely with Product, Design, and Marketing to conceive features, plan projects, and

build roadmaps

● Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

● Proven history of contributing to product strategy and shipping products with multi-functional

teams.

● Highly involved in recruitment while building team also leading app development for both

platforms

● Promote and support company policies, procedures, mission, values, and standards of ethics

and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

popular frameworks & libraries}, JVM, GC tuning, performance tuning)

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST

Express etc

• Worked on Relational data stores viz. MySQL, Oracle or Postgres
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc