Technical Sales Executive/Tech Support

About Us

Signal Expert Global is a leading technical analysis research provider in the Forex and Com-ex global markets, operating since 2016. Based in multiple countries, we offer educational and trading assistance, focusing on market analysis, pricing, entry points, and trends. As a member of the International Trade Council, Signal Expert Global adheres to FIRC norms and FEMA guidelines. Our accurate signals and recommendations have proven to benefit investors worldwide, making market opportunities accessible to both big and small investors. We offer a variety of services, including intra-day and positional signals.

Role Description

This is a full-time, on-site role for a Customer Acquisition Executive located in Indore. The Executive will be responsible for working on client acquisition, managing customer relationships, ensuring customer retention, in turn enhancing the overall customer experience. Daily tasks include interacting with clients, addressing inquiries, providing timely solutions, and pitching the services as per their requirements for achieving client acquisition and revenue generation targets. The role demands keen analytical skills to understand customer needs and market trends effectively.

Key Responsibilities :

• Client acquisition, retention and relationship management.
• Act as the first point of contact for new clients and ensure a positive on-boarding experience.
• Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
• Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
• Assist clients in identifying the ideal service combination and generating revenue.
• Maintain accurate records of client progress in CRM.
• Stay updated on market trends and current affairs to better assist global traders and investors.
• Assist clients with account setup, KYC, and on-boarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
• Achieve monthly targets for revenue generation through client acquisition.

Qualifications

• Excellent Communication skills for effective client interactions
• Bachelor's degree in Business, Finance, or a related field
• Sales skills to support and achieve sales targets
• Analytical Skills to understand market trends and customer needs
• Customer Retention and Customer Experience management skills
• Minimum 6 months experience in sales/direct client interaction role
• Knowledge of Financial markets and trading is a plus
• Ability to work independently and collaboratively within a team
• Relevant experience in Forex and Com-ex markets is a plus

We are looking for a highly motivated and results-driven Business Development Professional to join our team. The role involves identifying new business opportunities, building strong client relationships, and driving revenue growth. The ideal candidate should have excellent communication skills, a strong understanding of sales processes, and the ability to convert leads into long-term partnerships.

Key Responsibilities

• Identify and generate new business opportunities through market research, networking, and cold outreach.
• Develop and maintain strong relationships with potential and existing clients.
• Understand client needs and propose suitable services to address their requirements.
• Create and deliver sales presentations, proposals, and pitches.
• Maintain accurate records of leads, opportunities, and client interactions in CRM tools.
• Stay updated with industry trends, competitor activities, and market dynamics.

Java, Elastic Search or Apache Solr

Spring boot and Microservices

4+ Years

Hyderabad or Pan India

Less 30 days

Experience in 3rd Party Integration & migrating data ,Web Services (SOAP and REST)

Role and Responsibilities:

• Using Laravel for designing and creating web apps and services
• Discussing the aims of the project with our team of developers
• Debugging and troubleshooting issues
• Sharing ideas and working on completing projects with the front-end and back-end teams
• Working towards the smooth, effortless running of integrations
• Implementing client feedback to scale projects
• Ensuring web apps are maintained
• Implementing relevant security measures according to the required standard
• Building PHP modules that are efficient
• Writing modular codes that are secure
• Testing PHP modules
• Contributing to database maintenance
• Contributing to database design

Experience Required:

• The candidate must at least have a total experience of 1 Year - 3 years in the relevant field.
• The candidate must have basic knowledge regarding data structure and algorithm.
• We require people with keen logistics skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.

Location:

• The job-role of a PHP(Laravel) developer is open only for candidates residing in Indore or are willing to relocate to Indore.

• We are also providing remote opportunity.

We are highly fetching for immediate joiners or candidates that may join the company within 15 days. 

About the company:

• SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
• We provide expert services in developing web and application services.
• We help vendors for getting projects in a single domain.
• We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
• We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
• We have a selective module to ease the hiring process of clients and vendors.
• We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
• We are also providing great assistance to the clients to hire candidates on a contractual basis.

OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.

Require a Fullstack Developer with the following Skills:

NodesJS + Typescripts+ AWS Lambda + AWS Step Functions as mandatory skill sets

• Overall 9-16 years of experience.
• Minimum 7 years of strong consumer internet related Product and 2 years in fintech.
• Management background preferably in eCommerce /Technology/ Fintech / Banking industry.
• Understanding & having gone through the pain of what it takes to build a great product
• Passion for Results: High degree of commitment with bias for execution excellence.
• Excellent academic background and records.
• Extra-ordinary skills in crisis management, inter-personal communication, collaboration and team work.
• Master of multiple tasking.
• Takes on initiatives and challenges.
• In short, we are looking for superstar leader to join a superstar team.