Technical Sales Executive/Tech Support

Red Hat OpenShift Administrator :

Job Description:

• We are seeking a skilled RedHat OpenShift Administrator to manage and maintain our OpenShift container platform.

• The ideal candidate will have experience in administering Kubernetes-based environments and ensuring the reliability, performance, and security of our containerized applications.

Key Responsibilities:

• Install, configure, and maintain RedHat OpenShift clusters.

• Monitor and manage the health and performance of OpenShift environments.

• Implement and manage security policies and procedures for OpenShift clusters.

• Troubleshoot and resolve issues related to OpenShift and containerized applications.

• Collaborate with development and operations teams to support CI/CD pipelines and application deployments.

• Perform regular updates and patch management for OpenShift components.

• Develop and maintain documentation for OpenShift administration processes and best practices.

• Stay current with industry trends and advancements in container technologies.

Qualifications:

• Proven experience with RedHat OpenShift and Kubernetes administration.

• Strong knowledge of containerization technologies (Docker, CRI-O).

• Experience with Linux system administration and scripting (Bash, Python).

• Familiarity with CI/CD tools and processes (Jenkins, GitLab CI).

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration abilities.

Preferred Certifications:

• Red Hat Certified Specialist in OpenShift Administration

• Certified Kubernetes Administrator (CKA)

Job role: Key Account Manager

Location: Bangalore & Mumbai

Experience Required: 12–14 years

About the Role: We are seeking a dynamic and experienced Key Account Manager to drive strategic growth and manage relationship for Banking and Fintech domain.

The ideal candidate will have a strong background in leadership, account management, and consultative selling, with a proven ability to align IT services with client needs and build long-term partnerships.

Key Responsibilities:

• Build and strengthen relationships with the strategic accounts in the Banking and fintech domain by aligning IT solutions with their needs and finding opportunities to increase revenue.

• Develop and execute strategic account plans tailored to client needs.

• Collaborate with cross-functional teams to ensure seamless delivery and client satisfaction.

• Conduct regular business reviews to identify upselling, cross-selling, and partnership expansion opportunities.

• Lead account mapping, connect with key decision-makers, and facilitate client visits to build a strong pipeline.

• Drive client satisfaction and foster long-term partnerships for sustained growth

Skills & Qualifications:

• Education:

o Bachelor's degree in Engineering.

o MBA in Sales & Marketing (preferred).

• Extensive experience in managing accounts in Banking and Financial services domain.

• Proficient in risk analysis, effort estimation, cost estimation, and budget/resource management.

• Strong expertise in working with enterprise customers, engaging in consultative selling, and nurturing client relationships.

• Proven ability to develop and execute account and territory plans to expand customer base.

• Skilled in managing sales pipelines, assessing opportunities, and driving transactions to closure.

• Adept at understanding client requirements, providing tailored solutions, and ensuring client satisfaction and retention.

• Strategic thinker with strong techno-commercial acumen and excellent interpersonal and negotiation skills

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives  and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content  that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Backend Engineer to join our growing team of engineers to help build and maintain our products. You should have prior experience being responsible for building sufficiently complex features by yourself. 

Responsibilities:

• Implement product features by writing clean, robust, reusable code with tests
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• At least 3 years of relevant professional experience
• Sound knowledge of programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Experience developing REST APIs and a good understanding of best practices around building APIs
• Good communication skills
• Passion to solve complex technical problems and troubleshoot the issue

We are hiring for Sales Executive who can work from office for US Customers, The Candidates should be engaged in Inside sales, Cold calling, Lead generation.

Position: Sales Executive

Mode of Work : WHO

Shift : Night Shift

Shift Timings: 7 Pm to 4 Am

Cab Facility: Yes ( Both Pickup & Drop )

Post Graduation is must : MBA Preferred

Mainly looking for the female candidates who are passed out in the year 2021.

• Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment