Product Support Associate

Responsibilities:

● Work with development teams and product managers to ideate software solutions.

● Design user-side and server-side architecture.

● Build the front-end of applications through appealing visual design.

● Develop and manage well-functioning databases and applications on MYSQL.

● Write effective APIs.

● Test software to ensure responsiveness and efficiency.

● Troubleshoot, debug and upgrade software.

● Create security and data protection settings.

● Build features and applications with a mobile responsive design.

● Write technical documentation.

Requirements:

● Proven experience as a Full Stack Developer or similar role.

● Experience developing web and mobile applications. ● Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript).

● Knowledge of back-end language(Node.js) and JavaScript frameworks (Angular, React, Vue but preferably React).

● Familiarity with MySQL databases, web servers (e.g. Apache) and UI/UX design.

● Excellent communication and teamwork skills.

● Great attention to detail Organizational skills. The knowledge of following, will fetch you brownie points during interviews:

● Ruby on Rails.

● Familiarity with AWS.

● Familiarity with Docker

Full Stack Engineer

We are looking for a self-starter who can join a fast-paced startup environment in order to design and build a scalable cloud-based product. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment.

Key Responsibilities: -

Work with the development team to design & build new features using Node JS along with enhancing the existing platform. - Develop, test and optimize code for performance, maintainability and standards. - Participate in code reviews and make recommendations. - Use CI/CD techniques to ensure clean working environments and agile deployments. - Debug and troubleshoot cloud-based applications. - Follow Agile development techniques, participate in daily calls and assist product owners in story grooming.

Skill set: -

3+ years of product development experience. - Strong problem-solving and analytical skills. - Strong programming experience in Node JS/Java/Python. - Experience with React JS. - Experience in building cloud-based applications on AWS. - Experience with NoSQL data stores, preferably Dynamo DB. - Experience with any CI / CD tool.

Good to have: - Experience in GraphQ

Roles and Responsibilities

· Supports customers by providing helpful information,

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Answering questions, and responding to complaints.

· Maintaining a pleasant work environment for your team

· Conducting quality assurance surveys with customers and providing 

feedback to the staff.

· Possessing excellent product knowledge to enhance customer suppor

· Handling Customer concerns and complaints in a timely manner

· Informing Customers of upcoming promotions, offers, updates and 

much more

· Courier Tracking, contacting courier people, give a feedback to 

customer

· Semi Voice process

Company Name: AgileTech Info Solutions

Location-Chennai- Nandanam
Experience –  5-13  yrs  
NP-Immediate Joiner

JD for IOS Developer

Responsibilities:

• Design and Implement advanced mobile applications for the iOS platform.
• Participate and promote architectural initiatives, balancing long-term velocity with short-term customer needs.
• Working knowledge of the general mobile landscape, architectures, trends and emerging technologies to continuously discover, evaluate and roll out.

Requirements:

• Overall 3-4 years of experience on Mobile Technologies or relevant industry experience.
• Strong OOPS skills with extensive knowledge of the iOS SDK.
• Very good experience with Swift / SwiftUI
• Knowledge about MVVM architecture that facilitates Unit test case Development
• Write unit tests not because you have to, but because you know it makes your code better
• Have deployed apps in production environments, serving several thousand mobile users
• Can take and give constructive criticism in the form of code reviews and pair programming
• Want to work in an Agile, fast-paced environment, with continuous build, integration, deployment and monitoring frameworks like Jenkins, Jira and Analytics.
• Knowledge of Push notifications, today widgets and iOS frameworks like Core Data, Core Animation, ARKit
• Experience with memory and performance optimization tools like Instruments
• Integration expertise working with third-party libraries and APIs.

Pluses:

• Optimize Applications/Frameworks to maximize speed and scale.
• Cross Platform Code Development – Familiar with React Native / Flutter.
• Support multi-channel computing from PCs to iPads to multiple mobile devices.
• Knowledge of Team Development environments like source controls and continuous integration systems.
• Excellent communication and interpersonal skills working across multiple geographies.

Education:

• BS in Computer Science or equivalent

Responsibilities for SEO Specialist

• Develop optimization strategies that increase the company's search engine results rankings
• Research SEO keywords to use throughout the company's website and marketing materials
• Set measurable goals that demonstrate improvement in marketing efforts
• Monitor daily performance metrics to understand SEO strategy performance
• Efficiently communicate with other marketing professionals to align goals
• Collaborate with others within the marketing department to manage SEO strategy
• Write compelling and high-quality website content, including blog posts and page descriptions
• Update content and website links for maximum optimization and search engine rankings

Qualifications for SEO Specialist

• Two to three years of experience in successfully developing and executing SEO campaigns
• Understanding of search engine algorithms and ranking methods
• Experience with SEO industry programs, such as Google Analytics or Adobe Analytics
• Knowledge of keyword research and data mining tools
• Able to complete competitive analysis of other companies within the industry
• Excellent written and verbal communication skills (email, phone, etc.)
• Comfortable analyzing high volumes of data on a daily basis
• Familiarity with WordPress or other content management systems
• Experience with other aspects of marketing, such as customer growth and promotion, is a plus

• End to end campaign management on various platforms primarily Google (From forecasting to executing, monitoring, evaluating and optimizing campaign performance to generating maximum leads)
• Conducting keyword research and optimizing the campaigns
• Researching and analyzing competitor advertising links and strategizing the best plan ahead for the business
• Optimizing the ad copy, landing pages for the best lead quality
• Optimizing the campaigns regularly for improving the performance
• Identifying trends and insights, and optimizing spend and performance based on the insights
• Measuring and reporting performance of all marketing campaigns, and assessing against goals
• Brainstorming new and creative growth strategies
• Building on an existing level of search engine marketing expertise and developing a reputation for innovation and efficiency
• Staying up-to-date with industry trends and developments in search engine marketing, digital marketing as well as consumer behaviour and recommending improvements
• Implementing A/B testing to continuously improve ROI

Desired Candidate Profile

• Proven 4+ years SEM experience in managing PPC campaigns across Google
• Well-versed in performance marketing, conversion and online customer acquisition
• Understanding of keyword matching, keyword research and optimization
• Experienced in understanding google analytics and pixel integration
• Creative copywriting for ads
• Prior experience in working with affiliate ad networks (bonus)
• Understanding of campaign data and growth metrics
• Working knowledge of analytics tools (Google Analytics, Google Datastudio, GTM, etc.)
• Excellent communication skills
• Strong analytical and problem-solving abilities
• Willingness to work in a dynamic startup environment
• Ability to think creatively and work independently in a fast working environment    

• Java automation
• Automation Testing
• BDD/Cucumber framework for UI and RestAPI testing using Maven
• Responsible for End to end CI/CD setup and maintenance.
• Designing the CI/CD architecture & building pipelines
• Support in defining the Three-tier architecture.
• Should have good knowledge in Testing Strategies
• Handle the Monolith and modern application.

Secondary:

• To lead DevOps activities in the team.
• Lead the upskill program within the team
• Train the team on the required technologies
• Coordination with different IT stakeholders as and when needed
• Suggestion and Implementation of further toolchains towards DevOps and GitOps
• Responsible to train the peer colleagues

Skills:

• Good hands-on experience in Java
• Automation Testing tools like selenium, LeanFT, etc.
• Should have implemented BDD/Cucumber framework for UI and RestAPI testing.
• Should have working experience with build management tools like Maven, Gradle, Ant, etc.
• Responsible for End to end CI/CD setup and maintenance.
• Should have written the pipeline in Jenkins e.g. scripted pipelines.
• Support in defining the Three-tier architecture.
• Should have good knowledge in Testing Strategies
• Handle the Monolith and modern application.
• Should have executed automation tests using Docker containers (selenium as the grid)
• Knowledge of containerization
• Hands-on Kubernetes experience would b
• Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
• Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).

Good to have:

• Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
• Experience with log management tools (e.g. ELK/EFK stack, Azure monitor, or similar).
• Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
• Experience with Open Liberty, JBoss, etc.
• Hands-on experience with multiple database products like IBM DB2, PostgreSQL, etc.
• Writing automation scripts in Unix shell, Perl, etc. would be preferred
• Application development/automation experience using Python would an added advantage
• Brownie points for having:

Certifications:

• Certified DevOps engineer
• Azure Admin / Solution Architect
• Certified Kubernetes Administrator (CKA)