
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage

About Wellness 360 Technologies
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Textile Designer
Designation: Designer
Experience: 2 Years to 5 Years
CTC Range: 300000 – 360000
Employee Office Location: Gurgaon
Department: Design
Sub- Department: Design
Skills: Creative, Team Player, Learning & Development, Adobe PhotoShop, Creative Pitching, Trend Analysis, Coordination
Minimum Qualification: Diploma
Working Language: English, Hindi
Job Description
To conceptualize and design Soft Home Furnishing products like, Decorative Cushions,
Bedspreads, Curtains, Throws, Table Linen etc. for exports. Work proficiently on computers to
design and make CADS with Adobe Photoshop, etc.
Forecast colors, trends and designs for export markets. Create samples with tailors and other crafts persons. Candidate Requirement:
Should be able to understand buyer s requirements, prepare samples / product development and ensure that it is done timely.
Should be a good organizer, proactive willing team player having an eye for detail and an even temperament.
Have good command in written and spoken English.
Additional knowledge of Office applications like Excel, Word, Outlook
will be welcome.
Should be staying in Gurgaon.
Experience: 0 to 3 Yrs
Qualification: Textile Design Graduates / Diploma from fashion institutes or National Institute of Fashion Technology (NIFT).
Job Details
- Job Title: Senior Backend Engineer
- Industry: SAAS
- Function – Information Technology
- Experience Required: 5-8 years
- Working Days: 6 days a week, (5 days-in-office, Saturdays WFH)
- Employment Type: Full Time
- Job Location: Bangalore
- CTC Range: Best in Industry
Preferred Skills: AWS, NodeJS, RESTful APIs, NoSQL
Criteria
· Minimum 5+ years in backend engineering with strong system design expertise
· Experience building scalable systems from scratch
· Expert-level proficiency in Node.js
· Deep understanding of distributed systems
· Strong NoSQL design skills
· Hands-on AWS cloud experience
· Proven leadership and mentoring capability
· Preferred candidates from SAAS/Software/IT Services based startups or scaleup companies
Job Description
The Role:
What You’ll Build:
1. System Architecture & Design
● Architect highly scalable backend systems from the ground up
● Define technology choices: frameworks, databases, queues, caching layers
● Evaluate microservices vs monoliths based on product stage
● Design REST, GraphQL, and real-time WebSocket APIs
● Build event-driven systems for asynchronous processing
● Architect multi-tenant systems with strict data isolation
● Maintain architectural documentation and technical specs
2. Core Backend Services
● Build high-performance APIs for 3D content, XR experiences, analytics, and user interactions
● Create 3D asset processing pipelines for uploads, conversions, and optimization
● Develop distributed job workers for CPU/GPU-intensive tasks
● Build authentication/authorization systems (RBAC)
● Implement billing, subscription, and usage metering
● Build secure webhook systems and third-party integration APIs
● Create real-time collaboration features via WebSockets/SSE
3. Data Architecture & Databases
● Design scalable schemas for 3D metadata, XR sessions, and analytics
● Model complex product catalogs with variants and hierarchies
● Implement Redis-based caching strategies
● Build search and indexing systems (Elasticsearch/Algolia)
● Architect ETL pipelines and data warehouses
● Implement sharding, partitioning, and replication strategies
● Design backup, restore, and disaster recovery workflows
4. Scalability & Performance
● Build systems designed for 10x–100x traffic growth
● Implement load balancing, autoscaling, and distributed processing
● Optimize API response times and database performance
● Implement global CDN delivery for heavy 3D assets
● Build rate limiting, throttling, and backpressure mechanisms
● Optimize storage and retrieval of large 3D files
● Profile and improve CPU, memory, and network performance
5. Infrastructure & DevOps
● Architect AWS infrastructure (EC2, S3, Lambda, RDS, ElastiCache)
● Build CI/CD pipelines for automated deployments and rollbacks
● Use IaC tools (Terraform/CloudFormation) for infra provisioning
● Set up monitoring, logging, and alerting systems
● Use Docker + Kubernetes for container orchestration
● Implement security best practices for data, networks, and secrets
● Define disaster recovery and business continuity plans
6. Integration & APIs
● Build integrations with Shopify, WooCommerce, Magento
● Design webhook systems for real-time events
● Build SDKs, client libraries, and developer tools
● Integrate payment gateways (Stripe, Razorpay)
● Implement SSO and OAuth for enterprise customers
● Define API versioning and lifecycle/deprecation strategies
7. Data Processing & Analytics
● Build analytics pipelines for engagement, conversions, and XR performance
● Process high-volume event streams at scale
● Build data warehouses for BI and reporting
● Develop real-time dashboards and insights systems
● Implement analytics export pipelines and platform integrations
● Enable A/B testing and experimentation frameworks
● Build personalization and recommendation systems
Technical Stack:
1. Backend Languages & Frameworks
● Primary: Node.js (Express, NestJS), Python (FastAPI, Django)
● Secondary: Go, Java/Kotlin (Spring)
● APIs: REST, GraphQL, gRPC
2. Databases & Storage
● SQL: PostgreSQL, MySQL
● NoSQL: MongoDB, DynamoDB
● Caching: Redis, Memcached
● Search: Elasticsearch, Algolia
● Storage/CDN: AWS S3, CloudFront
● Queues: Kafka, RabbitMQ, AWS SQS
3. Cloud & Infrastructure:
● Cloud: AWS (primary), GCP/Azure (nice to have)
● Compute: EC2, Lambda, ECS, EKS
● Infrastructure: Terraform, CloudFormation
● CI/CD: GitHub Actions, Jenkins, CircleCI
● Containers: Docker, Kubernetes
4. Monitoring & Operations
● Monitoring: Datadog, New Relic, CloudWatch
● Logging: ELK Stack, CloudWatch Logs
● Error Tracking: Sentry, Rollbar
● APM tools
5. Security & Auth
● Auth: JWT, OAuth 2.0, SAML
● Secrets: AWS Secrets Manager, Vault
● Security: Encryption (at rest/in transit), TLS/SSL, IAM
What We’re Looking For:
1. Must-Haves
● 5+ years in backend engineering with strong system design expertise
● Experience building scalable systems from scratch
● Expert-level proficiency in at least one backend stack (Node, Python, Go, Java)
● Deep understanding of distributed systems and microservices
● Strong SQL/NoSQL design skills with performance optimization
● Hands-on AWS cloud experience
● Ability to write high-quality production code daily
● Experience building and scaling RESTful APIs
● Strong understanding of caching, sharding, horizontal scaling
● Solid security and best-practice implementation experience
● Proven leadership and mentoring capability
2. Highly Desirable
● Experience with large file processing (3D, video, images)
● Background in SaaS, multi-tenancy, or e-commerce
● Experience with real-time systems (WebSockets, streams)
● Knowledge of ML/AI infrastructure
● Experience with HA systems, DR planning
● Familiarity with GraphQL, gRPC, event-driven systems
● DevOps/infrastructure engineering background
● Experience with XR/AR/VR backend systems
● Open-source contributions or technical writing
● Prior senior technical leadership experience
Technical Challenges You’ll Solve:
● Designing large-scale 3D asset processing pipelines
● Serving XR content globally with ultra-low latency
● Scaling from thousands to millions of daily requests
● Efficiently handling CPU/GPU-heavy workloads
● Architecting multi-tenancy with complete data isolation
● Managing billions of analytics events at scale
● Building future-proof APIs with backward compatibility
Why company:
● Architectural Ownership: Build foundational systems from scratch
● Deep Technical Work: Solve distributed systems and scaling challenges
● Hands-On Impact: Design and code mission-critical infrastructure
● Diverse Problems: APIs, infra, data, ML, XR, asset processing
● Massive Scale Opportunity: Build systems for exponential growth
● Modern Stack and best practices
● Product Impact: Your architecture directly powers millions of users
● Leadership Opportunity: Shape engineering culture and direction
● Learning Environment: Stay at the forefront of backend engineering
● Backed by AWS, Microsoft, Google
Location & Work Culture:
● Location: Bengaluru
● Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)
● Culture: Builder mindset, strong ownership, technical excellence
● Team: Small, highly skilled backend and infra team
● Resources: AWS credits, latest tooling, learning budget
Designation – Finance Head Department Accounts & Finance Reporting to MD Location Mulund West Education Qualification / Preference CA / CMA / MBA (Finance) Overall duties and responsibilities • Lead all finance, treasury, and fund management functions across the organization. • Independently prepare and manage banking proposals for working capital, term loans, and export credit facilities (renewals, enhancements, documentation). • Handle LCs, buyer’s credit, packing credit, bill discounting, and forex exposure. • Manage cash flow planning, fund utilization, and interest cost optimization. • Drive budgeting, forecasting, and profitability analysis to support management decisions. • Present monthly MIS reports and variance analysis to senior management. • Oversee finalization of accounts, audits, and ensure compliance with Companies Act, GST, and FEMA regulations. • Enforce financial discipline across procurement, production, and sales. • Implement and monitor ERP-based financial controls and real time reporting. Liaise effectively with banks, auditors, and financial institutions for smooth operations and timely approvals Work Experience/Knowledge • CA / CMA / MBA (Finance) with 12–18 years’ experience in manufacturing and export-oriented companies. • Proven record of independently handling banking relationships and proposals for limits of ₹100–300+ crore. • Strong knowledge of working capital management, trade finance, and forex operations. • Excellent financial planning, analytical, and negotiation skills. • Proficient in ERP-based financial reporting and data-driven decision-making. Hands-on, proactive leader capable of guiding accounting, costing, and commercial teams
- Act as a bridge between business users and technical teams, translating business requirements into LOANIQ solution designs.
- Gather, analyze, and document detailed functional requirements for new features, system enhancements, and regulatory changes.
- Work closely with development teams to validate LOANIQ configurations, test workflows, and review technical designs.
- Lead or support UAT, coordinate with QA teams, and ensure sign-off from business stakeholders.
- Conduct gap analysis and suggest best practices using LOANIQ's capabilities to improve loan operations.
- Create detailed BRDs, FRDs, process flow diagrams, and user stories aligned with Agile/Scrum methodology.
- Support LOANIQ implementation, upgrades, and version migrations.
- Conduct training, prepare user guides, and provide post-go-live support.
We are looking "ERP Functional Consultant" for Reputed Client @ Permanent Role.
Experience: 2-6 Yr
• Analyze business processes and provide solutions using ERP systems.
• Gather customer requirements and conduct gap analysis.
• Any ERP package implementation experience and understanding of business processes.
• Perform system configuration, installation, data migration and testing.
• Provide user training and support.
• Coordinate with Technical Team on solution design, programming and validation.
• Has a good understanding of business application concepts and terminologies.
• Has ability to take ownership, accountability and initiative.
• Has excellent problem solving skills.
• Effective time management skills.
• Willing to travel will be an added advantage.
• Should have good communication in Hindi,English
Job Description
Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories. They are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country.
What will you be doing?
• Own the solution design and user experience aspects of any project/product. This includes conducting user research through interviews, observations and other research methods & translating it into insights that are simple, and intuitive and result in delightful user experiences.
• Understands product specifications and identifies user touchpoints/ interactions through the various journeys
• Work closely with the product team to translate business requirements into user personas, conceptual diagrams, wireframes, prototypes (paper sketches to high- -fidelity), flow diagrams and finally production quality mocks for web, mobile web and apps.
•Create images and videos for our various products selling on multiple e-commerce websites.
•Producing graphic content for landing pages, page layouts, site graphics & static & banners
•Defining standards and guidelines for UI and Usability.
•Will work across different brands from fashion/BPC categories and other categories
•Suggest design solutions in the form of sketches, storyboards, wireframes, and paper/interactive prototypes.
Requirements
What will you bring?
•You are comfortable working hands-on in a fast-paced start-up environment.
•Must have the ability to work with a sense of urgency and be able to successfully navigate changing priorities
•2-3 years of experience as a visual designer
•Advanced proficiency in visual design software, such as Adobe Creative Suite's InDesign, Photoshop, and Illustrator or any other relevant tools
•Knowledge of 3D design and animation tools such as 3DS Max, Maya
Benefits
Why work with us?
•You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
•You will work with a solid set of people from diverse backgrounds.
•You will independently lead projects and have ownership of your deliverables.
•You will be pushed out of your comfort zone and watch your learning curve spike.
- Interacting via various channels, such as live chat, emails, social media, and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions following the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Must be comfortable with an onsite shift.












