
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage

About Wellness 360 Technologies
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Job Summary:
The Lead IaC Engineer will design, implement, automate, and maintain infrastructure across on-premises and cloud environments. This role should have strong hands-on expertise in Chef, Python, Terraform, and some AWS & Windows administration knowledge.
8-12 years of experience
Primary Skills – Chef, Python, and Terraform
Secondary – AWS & Windows admin (Cloud is not mandatory)



Job Description:
As a Backend Developer, you will:
- Implement server-side logic to ensure high performance and responsiveness to requests from the front-end.
- Integrate machine learning models for fraud detection, enhancing the security and reliability of our applications.
- Manage database operations, ensuring the integrity, security, and efficiency of data storage and retrieval.
- Collaborate with cross-functional teams to develop and maintain scalable, robust, and secure applications.
Responsibilities:
- Development of all server-side logic, definition, and maintenance of the central database.
- Ensuring high performance and responsiveness to front-end requests.
- Integrating data storage solutions, including databases, key-value stores, blob stores, etc.
- Implementing security and data protection measures.
- Integrating machine learning models for advanced data processing and analysis.
Key Performance Indicators (KPI) For Role:
- Quality and efficiency of backend systems developed.
- Effectiveness in integrating and deploying machine learning models.
- Database performance and security measures.
- Positive feedback from team members and stakeholders.
- Adherence to coding standards and best practices in backend development.
Prior Experience Required:
- Minimum 3+ years of backend development experience.
- Proficient in Node.js or Python (especially Django and Flask frameworks), or/and Go.
- Strong database management skills with both SQL and NoSQL databases.
- Experience in integrating and deploying machine learning models for real-world applications, specifically for fraud detection is highly desirable.
- Familiarity with RESTful API development and microservices architecture.
- Good understanding of asynchronous programming and its workarounds.
- Experience with cloud services (AWS, Azure, GCP) and serverless architectures.
Location:
Hyderabad
Collaboration:
The role involves close collaboration with frontend developers, data scientists, and project managers to ensure the seamless integration of backend services with front-end applications and data analytics models.
Salary:
Competitive, based on experience and market standards.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written, is required.
Other Skills Required:
- Strong analytical and problem-solving skills.
- Proficient understanding of code versioning tools, such as Git.
- Ability to design and implement low-latency, high-availability, and performant applications.
- Knowledge of security compliance and integrated security protocols.
- Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
- Experience with containerization technologies (Docker, Kubernetes) is a plus.
Other Requirements:
- Proven ability to work in a fast-paced, agile development environment.
- Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
- A portfolio showcasing successful backend projects.
- Design, develop, and maintain both front-end and back-end web applications.
- Work with front-end technologies like HTML, CSS, JavaScript, and popular frameworks (React, Angular, Vue.js).
- Build and maintain robust, scalable APIs using server-side languages like Node.js, Python, Ruby, or Java.
- Collaborate with product managers, designers, and other stakeholders to define technical requirements and solutions.
- Write clean, efficient, and maintainable code while following best practices.
- Implement responsive and user-friendly web designs that provide an excellent user experience.
- Work with databases (SQL/NoSQL) and optimize queries for performance.
- Ensure cross-browser compatibility, accessibility standards, and mobile responsiveness.
- Troubleshoot, debug, and upgrade existing applications.
- Participate in code reviews, testing, and ensure the quality of the software delivered.
- Stay updated with the latest industry trends and technologies to continuously improve our development practices.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Proven experience (X+ years) in full-stack development.
- Strong proficiency in front-end technologies (HTML, CSS, JavaScript, React/Angular/Vue.js).
- Experience with back-end technologies (Node.js, Python, Ruby, Java, etc.).
- Familiarity with RESTful API design and development.
- Experience working with databases (MySQL, MongoDB, PostgreSQL, etc.).
- Familiarity with version control systems, preferably Git.
- Understanding of agile software development methodologies.
- Ability to collaborate effectively in a team environment.


Introduction
Responsibilities
- Explore design implications and works toward an appropriate balance between functionality, performance, and maintainability
- Working with a cross-discipline team of User Experience, Visual Design, Project Management, Development and testing
- Maintain high standards of software quality within the team by establishing good practices and habits
- Research and evaluate a variety of software products
- Ability to manage and organize a team of technical staff
- Develop a strategy that the team will use to reach its goal
Skill Set
- Good knowledge of PHP/MySQL
- Experience with other web technologies including JavaScript, HTML, CSS, jQuery, AJAX, Bootstrap, etc.
- Complete understanding of OOP principles
- Good Knowledge of Algorithms and their Design
- Ability to create Database Designs
- Excellent analytical and problem-solving ability
- Excellent Communication Skills and fluency in English
- More than 3 years of experience in the Laravel framework

**APIs making integration
**Can Work on Creating Web Back end
**Can Design & Develop Front end And Back end
**Can Do Graphics work
**Having Knowledge of Google Api Geo Location
**Can Work on Database And Server Side
**Having Knowledge of Admin side

Job Description :
1. Coordinate with project managers and team to create detailed project plans for
achieving timeliness and 100% quality in each project and deliverables.
2. Address technical concerns, ideas, and suggestions and provide a technological
solution to them.
3. Creating API endpoints for web applications and internal scripts that will handle
the business logic of applications.
4. Troubleshoot, test, and maintain the core product and database to ensure strong
optimization and functionality.
5. Develop innovative, reusable web-based tools.
Skill Requirements :
1. Understanding the principles behind a scalable application.
2. Understanding of the software development life-cycle and best practices.
3. Must have experience with MySQL/Postgres SQL and should be capable of
writing queries, stored procedures, indexes, etc.
4. Working Experience in Laravel HMVC, Hooks & Plug-in Methodologies. Laravel
is Preferrable.
5. HTML5, CSS3, XML knowledge is mandatory. And experience with JavaScript
and jQuery for producing AJAX applications.
6. Ability to make modifications to the systems with little or no interruption of
service.
7. Exposure to REST API Development & API integrations.
8. Working Experience in Composer & PHP Libraries.



Understand requirements and write test cases/test scenario and execute them.
Create, execute, maintain comprehensive test scenarios for manual testing.
Perform various types of testing like functionality testing, content testing, Ul testing, sanity testing and browser compatibility.
Regression testing
Should have 6m - 1 year of working experience in Selenium Webdriver
Analyse failed tests and manage defects using the bug reporting tool.
Expertise in Defect Management and test management tools.
Excellent communication skills.
- Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
- Responding to sales and service enquiries from new and existing customers.
- Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
- Achieving sales targets on weekly and monthly basis
Responsibilities:
- Ready to take initiative
- Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
- Can handle customer feedback and have patience while pitching for sale conversion
Required Experience, Skills and Qualifications
- Any graduate / Post graduate with MBA in Marketing as specialization
- Graduation Must.
- Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.

