Product Support Associate

What is the role?

You will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties. You will be responsible for the functional/technical track of the project

‍Key Responsibilities

• Developing front end website architecture

• Designing user interactions on web pages

• Developing back end website applications

• Creating servers and databases for functionality

• Ensuring cross-platform optimization for mobile phones

• Ensuring responsiveness of applications

• Working alongside graphic designers for web design features

• Seeing through a project from conception to finished product

• Designing and developing APIs

• Meeting both technical and consumer needs

• Staying abreast of developments in web applications and programming languages

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent

• Overall 4+ years of experience

• Agnostic/Polyglot with multiple tech stacks

• Worked on open source technologies – NodeJs, ReactJs, python, Mysql, No SQL, MongoDB, DynamoDB

• Good experience with Front-end technologies like Javascript frameworks, Reactjs, Angularjs

• Backend exposure – good knowledge of building API

• Worked on serverless technologies

• Efficient in building microservices in combining server & fronted

• Knowledge of cloud architecture

• Should have sound working experience with relational and columnar DB

• Should be innovative and communicative in approach

• Will be responsible for functional/technical track of a project

Whom will you work with?

You will work with a top-notch tech team, working closely with the architect and engineering head. 

Recruitment

Finding eligible candidates

Establishing and maintaining criteria for what an eligible candidate is (ie point score on interview, ref parse out doc) 

Preliminary interview (record and report). Final offer to be deliberated amongst the founders

Building business relationships with recruiters

Advising us on new ways to recruit

Onboarding

Keeping track of documents of candidates

Offer letter to be sent

Training classes to scheduled

HR meeting

Creating ID cards

Getting access cards

Sending PF documentation to accountant

Giving employment contract

General operations

Scheduling week to week

Planning and keeping track of PTO, sick leave, emg leave etc. (End of year handling rollover reports for PTO)

Maintaining weekly hours review. Ensuring accuracy every week.

Giving monthly report to founders for billing

Monitoring tardies and absences and reducing this

Keeping track of each employees vertical based on QA recommendations and tardiness/behavioral issues

Written notices, documentation

Scheduling performance reviews

Keeping track of raises and increments

Proposing solutions to us in case it’s a systemic issue and not just an issue with one or two employees

Organizing company outings/events

Handle loan requests and paperwork

Make minutes of weekly meeting

Handling resignations

Enforcing minimum notice periods

Handling terminations

Keeping up with documentation for all

SPOC for accountant

SPOC for co-working space

SPOC for employees

Requirements

• 2+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• Linux
• SpringBoot or Spring MVC
• Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Java 8
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding AI/ML algorithms is a plus.

Job Summary:

The ATS Senior Executive will be responsible for managing the Applicant Tracking System (ATS) used by the company to source, screen, and hire candidates. They will work closely with recruiters, hiring managers, Delivery Heads and other stakeholders to ensure the ATS is optimized to meet the company's hiring needs, and that all users of the system are trained on its features and functionality. The ATS Senior Executive will also be responsible for data analysis and reporting to ensure the recruitment process is efficient and effective.

Key Responsibilities:

·       Manage the company's Applicant Tracking System (ATS)- JobDiva and Labor Edge to ensure they are optimized for recruitment needs.

·       Work closely with recruiters, hiring managers, and other stakeholders to ensure the ATS is meeting their needs and providing the necessary support.

·       Analyze recruitment data to identify areas for improvement in the recruitment process and provide recommendations to stakeholders.

·       Train recruiters, hiring managers, and other stakeholders on the use of the ATS, ensuring they understand its features and functionality.

·       Maintain accurate and up-to-date data in the ATS, ensuring it is properly organized and easily accessible.

·       Develop and implement recruitment metrics to track and measure the effectiveness of the recruitment process.

·       Provide support to recruiters and hiring managers in the use of the ATS, answering questions and providing guidance as needed.

·       Participate in the evaluation and selection of new ATS software, as necessary.

·       Ensure compliance with legal and regulatory requirements related to recruitment and the use of the ATS.

Essential Requirements:

·       Master’s degree in Business Administration, Operations and Human Resources, Statistics or a related field.

·       1+ years of experience in managing an Applicant Tracking System (ATS)- specifically JobDiva including Coddlers, VMS & MSPs Sync, and other peripherals integration in the corporate environment.

·       Working knowledge of ATS- Labor Edge will be an advantage.

·       Experience working in recruitment operations.

·       Strong understanding of recruitment processes and best practices.

·       Excellent communication skills, both verbal and written.

·       Strong analytical skills with the ability to analyze data, identify trends and develop its BI reports.

·       Ability to work independently and as part of a team.

·       Proficient in MS Office Suite.

·       Knowledge of recruitment-related laws and regulations.

The ATS Senior Executive is a critical role within the recruitment process and requires a highly organized and detail-oriented individual who can work collaboratively with various stakeholders to ensure the ATS is operating effectively and efficiently.

We are looking for a Senior Data Engineer to join the Customer Innovation team, who will be responsible for acquiring, transforming, and integrating customer data onto our Data Activation Platform from customers’ clinical, claims, and other data sources. You will work closely with customers to build data and analytics solutions to support their business needs, and be the engine that powers the partnership that we build with them by delivering high-fidelity data assets.

In this role, you will work closely with our Product Managers, Data Scientists, and Software Engineers to build the solution architecture that will support customer objectives. You'll work with some of the brightest minds in the industry, work with one of the richest healthcare data sets in the world, use cutting-edge technology, and see your efforts affect products and people on a regular basis. The ideal candidate is someone that

• Has healthcare experience and is passionate about helping heal people,
• Loves working with data,
• Has an obsessive focus on data quality,
• Is comfortable with ambiguity and making decisions based on available data and reasonable assumptions,
• Has strong data interrogation and analysis skills,
• Defaults to written communication and delivers clean documentation, and,
• Enjoys working with customers and problem solving for them.

A day in the life at Innovaccer:

• Define the end-to-end solution architecture for projects by mapping customers’ business and technical requirements against the suite of Innovaccer products and Solutions.
• Measure and communicate impact to our customers.
• Enabling customers on how to activate data themselves using SQL, BI tools, or APIs to solve questions they have at speed.

What You Need:

• 4+ years of experience in a Data Engineering role, a Graduate degree in Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
• 4+ years of experience working with relational databases like Snowflake, Redshift, or Postgres.
• Intermediate to advanced level SQL programming skills.
• Data Analytics and Visualization (using tools like PowerBI)
• The ability to engage with both the business and technical teams of a client - to document and explain technical problems or concepts in a clear and concise way.
• Ability to work in a fast-paced and agile environment.
• Easily adapt and learn new things whether it’s a new library, framework, process, or visual design concept.

What we offer:

• Industry certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, we’ll help you dive in and get certified.
• Quarterly rewards and recognition programs: We foster learning and encourage people to take risks. We recognize and reward your hard work.
• Health benefits: We cover health insurance for you and your loved ones.
• Sabbatical policy: We encourage people to take time off and rejuvenate, learn new skills, and pursue their interests so they can generate new ideas with Innovaccer.
• Pet-friendly office and open floor plan: No boring cubicles.