ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage
Shubham Vishwakarma
Full Stack Developer - Averlon
About Wellness 360 Technologies
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Role Description
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Qualifications
- Sales Prospecting, Lead Generation, and Relationship Building skills
- Experience in B2B sales and account management
- Strong communication and negotiation skills
- Ability to work in a fast-paced and target-driven environment
- Knowledge of IT solutions and Business Process Automation is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
PythonSenior Data Scientist
We are seeking a Senior Data Scientist Engineer with experience bringing highly scalable enterprise SaaS applications to market. This is a uniquely impactful opportunity to help drive our business forward and directly contribute to long-term growth at Virtana.
If you thrive in a fast-paced environment, take initiative, embrace proactivity and collaboration, and you’re seeking an environment for continuous learning and improvement, we’d love to hear from you!
Virtana is a “remote first” work environment so you’ll be able to work from the comfort of your home while collaborating with teammates on a variety of connectivity tools and technologies.
Work Location- Chennai
Job Type- Hybrid
Role Responsibilities:
- Research and test machine learning approaches for analyzing large-scale distributed computing applications.
- Develop production-ready implementations of proposed solutions across different models AI and ML algorithms, including testing on live customer data to improve accuracy, efficacy, and robustness
- Work closely with other functional teams to integrate implemented systems into the SaaS platform
- Suggest innovative and creative concepts and ideas that would improve the overall platform
Qualifications:
The ideal candidate must have the following qualifications:
- 5 + years’ experience in practical implementation and deployment of large customer-facing ML based systems.
- MS or M Tech (preferred) in applied mathematics/statistics; CS or Engineering disciplines are acceptable but must have with strong quantitative and applied mathematical skills
- In-depth working, beyond coursework, familiarity with classical and current ML techniques, both supervised and unsupervised learning techniques and algorithms
- Implementation experiences and deep knowledge of Classification, Time Series Analysis, Pattern Recognition, Reinforcement Learning, Deep Learning, Dynamic Programming and Optimization
- Experience in working on modeling graph structures related to spatiotemporal systems
- Programming skills in Python is a must
- Experience in developing and deploying on cloud (AWS or Google or Azure)
- Good verbal and written communication skills
- Familiarity with well-known ML frameworks such as Pandas, Keras, TensorFlow
About Virtana:
Virtana delivers the industry’s only unified software multi-cloud management platform that allows organizations to monitor infrastructure, de-risk cloud migrations, and reduce cloud costs by 25% or more.
Over 200 Global 2000 enterprise customers, such as AstraZeneca, Dell, Salesforce, Geico, Costco, Nasdaq, and Boeing, have valued Virtana’s software solutions for over a decade.
Our modular platform for hybrid IT digital operations includes Infrastructure Performance Monitoring and Management (IPM), Artificial Intelligence for IT Operations (AIOps), Cloud Cost Management (Fin Ops), and Workload Placement Readiness Solutions. Virtana is simplifying the complexity of hybrid IT environments with a single cloud-agnostic platform across all the categories listed above. The $30B IT Operations Management (ITOM) Software market is ripe for disruption, and Virtana is uniquely positioned for success.
Company Profitable Growth and Recognition
In FY2023 (Fiscal year ending January 2023), Virtana earned:
— Best CEO, Best CEO for Women, and Best CEO for Diversity by Comparably
— Two years in a row YoY Profitable Annual Recurring Revenue (ARR) Growth
— Two consecutive years of +EBITDA, 78% YoY EBITDA growth, or 20% of Revenue
— Positive Cash Flow, 171% YoY cash flow growth
- To be able to handle clients on their own. Responding to client inquiries in a timely and professional manner.
- Regularly interacting with team through telephone calls, email communications, or virtual meetings.
- Proficiency in Microsoft Office and Virtual Platforms like Zoom / MS Teams / Google Meet. Effective communication skills.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Should be a team player.
- Travel out of station will be required as per demands of the projec
NodeJS (Node.js)
MongoDB
Express
DockerAbout Us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
- Connect the dots between business goals and consumer problems through product development
- Solve the most challenging problem of scaling and business logic
- Design and develop services using test driven development with near 100% code coverage
- Develop and deploy services continuously using CI/CD on a daily basis
- Identify and own meaningful metrics for success and move them dramatically.
- Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization.
- Conduct multivariate experiments to constantly validate hypotheses and bash all the myths
You should apply, if you
- Display expertise: Have strong proficiency with Nodejs, My SQL, MongoDB and Caching and with code versioning tools, such as Git
- Can improvise: Understand the nature of asynchronous programming and its quirks and workarounds
- Showcase all round knowledge: Understand accessibility, security compliance, user authentication, and authorization between multiple systems, servers, and environments
- Can simplify: Can integrate multiple data sources and databases into one system. This also includes creating database schemas that represent and support business processes, and can implement unit tests
- Can figure out the basics: Understand fundamental design principles behind a scalable application
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
React NativeEssential Duties and Responsibilities:
- Build pixel-perfect, UIs across both mobile platforms.
- Design,develop, secure high performing mobile applications using React Native for both Android & IOS .
- Translate designs & wireframes into a high-quality code & Mobile UI .
- Leverage native APIs for deep integrations with both platforms.
- Diagnose, fix bugs & performance bottlenecks for performance that feels native.
- Maintain code and execute UTC to ensure the product is of the highest quality.
- Participate in the development and preparation of documentation.
Skills
- Must have exp in react native (must) and native Apps too.
- Team Player
- Familiarity with UTC , code versioning and CI/CD tools like Git, SVM, Jenkins.
- Proven development experience on smartphone platforms.
- Hands-on experience on React Native Framework, including React JS, React Native, and JavaScript.
- Extensive programming experience with at least one programming language such as Swift, Java, JavaScript.
- Deep familiarity with iOS or Android development.
- Familiarity with RESTful APIs
- Familiarity with code versioning and CI/CD tools like Git, SVM, Jenkins.
- Must have worked on at least one app that is published in AppStores.
Bonus:
- Experience in Objective-C, Swift, and Cocoa Touch.
- Good Knowledge of HTML5, CSS.
- Extensive experience with iOS Frameworks such as Core Data and Core Animation.
- Knowledge of Apple’s design principles and application interface guidelines.
- Mandate Experience on Google Play console and Native build tools like XCode and Android Studio.
- Strong understanding of SDLC and Agile development methodology.
- Basic understanding of Accessibility.
C#
.NET
Javascript- Develop optimization strategies that increase the companys search engine results rankings.
- Research SEO keywords to use throughout the companys website and marketing materials.
- Set measurable goals that demonstrate improvement in marketing efforts.
- Monitor daily performance metrics to understand SEO strategy performance.
- Efficiently communicate with other marketing professionals to align goals.
- Collaborate with others within the marketing department to manage SEO strategy.
- Write compelling and high-quality website content, including blog posts and page descriptions.
- Update content and website links for maximum optimization and search engine rankings.
.NETC#JavascriptFull Stack – Software Developer
About us
Villa Plus is UK's leading villa holiday tour operator, providing holiday makers the ability to book their own private villas across Europe. Customers have a choice of close to 2000 villas in 19 destinations with option of booking flights, car hire, transfers and travel insurance. Over the last 33 years Villa Plus has catered for holidays for nearly 200,000 customers and it manages about 50,000 bookings annually online.
Our digital platformhttp://www.villaplus.com/">, http://www.villaplus.com/">www.villaplus.com runs totally in Azure Cloud. A headless CMS platform is used for non-villa marketing content. Ash software is value-added partner and technical arm of Villa Plus which aims at delivering delightful experience to customers.
Qualification
- Bachelor / Masters degree in Computer Science or Computer Engineering
A good team player with expertise working as part of Agile teams. Hands-on experience in practicing Scrum, XP and Kanban. Hands-on experience in Microsoft .NET technology stack is a must
- Strong hands-on experience in web development using ASP.NET MVC and C#
- Usage of SQL and no SQL databases
- Hands on experience in test-driven development and DevOps practices
- Understanding and following OOAD, SOLID principles using C#
- Well-versed with pair-programming
- Working on solutions hosted in cloud environments (Azure or AWS)
- Implementation of continuous delivery processes
- Usage of Git
The following would be beneficial:
- Understanding of behavior-driven development and domain-driven design
- Experience in :
- .Net core, Web API
- Scripting Languages like JavaScript
- Frontend: Angular7
- Automating business processes
- Integration with 3rd party systems
- Content management
PHP
LaravelJavascript
Vue.jsWe are looking for highly motivated engineers with the following skillset-
- Engineering degree in Computer science or ECE or MCA is a must
- In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
- Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
- VueJS, AngularJS, ReactJS - knowledge of any 1 is required
- Between 1-5 years of work experience is required
- Very strong data structure and algorithm knowledge
- Ideal candidate would be a very strong developer with great coding skills
- Good English communication skills
- Willingness to work on multiple projects simultaneously
- Ability to work through ambiguous requirements and come up with a clear scope and problem statement
- If you have any live projects portfolio or GitHub handle please share them
- Office is in Fairlie place (Dalhousie), Kolkata 700 001
.NETC#
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon