
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage

About Wellness 360 Technologies
Similar jobs
We are seeking a highly motivated and talented individual to join our team as a Fresher Software Developer. As a software developer, you will be involved in the entire software development life cycle, from concept and design to testing and deployment. This is an excellent opportunity for recent graduates or individuals with limited professional experience to kickstart their career in software development.
Responsibilities:
Coding and Development:
- Collaborate with cross-functional teams to analyze requirements and develop high-quality software solutions.
- Write clean, efficient, and maintainable code in accordance with industry best practices.
- Participate in code reviews to ensure code quality and provide constructive feedback.
Testing and Debugging:
- Conduct thorough testing of software applications to identify and fix bugs, ensuring the delivery of reliable and robust software.
- Debug and troubleshoot issues, providing timely resolutions.
Learning and Growth:
- Stay updated on emerging technologies and industry trends to enhance skills and contribute to continuous improvement within the development team.
- Actively participate in training programs and self-directed learning to broaden technical knowledge.
Collaboration:
- Collaborate with team members, including other developers, designers, and product managers, to deliver high-quality software solutions.
Educational Background:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Job Description:
- Very good Core Java programming skills, with 7+ years of experience, of which 3 - 4 in core
- development programs.
- Expertise on Agile and Build (Jenkins/GIT/Continuous Integration)
- Rich experience in software development SDLC - Requirements, Analysis,
- coding, review process, build and test.
- Fair understanding Linux fundamentals
- Solid understanding of object-oriented programming
- Good English comprehension and communication skills, both oral and written,
- Ability to write routine business correspondence, and technical notes
- Strong customer service orientation, proactive in updates/blockers



- Design and development of IT infrastructure of Jobaaj Group which includes multiple sites,
ensuring the best user experience.
- Help to design new functionality and features in our existing products like job portal or learning management system.
- Willing to complete the development of new products.
- Having experience of PHP frameworks(Laravel and codeigniter) will preferred
- Having Experience of JS framwork (React, Node, Angular, Vue) strongly preferred
- Deep experience with AJAX and Javascript required
- Strong familiarity with OOPS
- Experience integrating third party APIs, familiarity with both REST and SOAP APIs is required!
- Ability to work independently and manage time effectively
- Outcome driven and able to deliver both speed and quality output.
- Take ownership and see it through from idea to execution.
- Problem solvers
- Hustlers: Relentlessly pushing boundaries to deliver.
We have opening for SAP PPQM Consultant/Sr. Consultant with leading industry for Kolkata Location.
Qualification Required:-B.Tech
Must Haves:
- Must have 8 years of relevant exp in SAP PP, QM Module.
- Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
- Must have experience of both PP and QM modules
- Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
- Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
- Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
- Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
- Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
- Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
- Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
- Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
- Must have integration knowledge with FI, CO, SD, MM, PM modules.
Good to Have:
- Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases




Skillset:
Python (Mandatory)
C,C++ (Good to have)
Thanks
Ravindra

Designation - SDET
About Livspace
Livspace is India’s trusted interior design and renovation platform that connects interior designers, homeowners and vendors. For homeowners, Livspace is their one-stop destination for all things interiors. For interior designers and vendors, we’ve streamlined their workflow from design all the way to delivery through powerful and innovative technology.
We’re currently in nine Indian metro areas. We’ve made over 20,000 customers happy by delivering their dream homes to them. With over 3,500 interior designers on board, we’re the largest design community India has seen. We employ over 2000 passionate individuals who continue to grow and be a part of this exciting journey.
If you value autonomy, enjoy challenges, believe in getting things done and can work with minimal supervision, come join us
Responsibilities:
- Responsible for the development of our web & mobile test automated frameworks and to execute tests to ensure product quality.
- Shall design and implement Automation framework, tests scripts, debugging and defining corrective actions.
- You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts)
Skill Requirement:
- Linux, Apache, MySQL, MongoDB
- Javascript, AngularJS, JQuery, HTML, CSS- Object-oriented programming with Java/Python/Ruby
- REST API testing / Automation
- Data Structures
- Tools : Cucumber, Protractor, Robot Framework, Selenium web driver, Jenkins/Bamboo
Who you are:
- A minimum of 3+ years of SDET or QA Engineering experience.
- Proficiency in Java, Python or other Object Oriented Language
- Ability to design and develop test automation frameworks in Java
- Ability to quickly learn new technologies in a dynamic environment
- Strong communication and collaboration skills
- Knowledge of Unit testing frameworks
- Knowledge on frameworks like Cucumber, Protractor , Django, Flask
- Knowledge on Selenium WebDriver
- Strong exposure to SDLC and STLC
- Knowledge on Mysql , MongoDB etc
2) Identifying potential business source/partners for the growth of the firm
3) Handling Initial client interaction/Understanding clients requirement
4) Lead Generation

