Product Support Associate

Job Title- Full Stack Developer

Job location- Bangalore/Hybrid

Availability- Immediate Joiners

Experience Range- 5-8yrs

Desired skills - Node.js, Vue.JS / AngularJS / React, AWS, Javascript, Typescript

Advantage: Strong expertise in cloud technologies, especially AWS.

1. Total 5+ years of IT experience and 5+ years of experience in full-stack development working with JavaScript, Typescript
2. Experience with modern web frameworks such as Vue.JS / AngularJS / React
3. Extensive experience with cloud technologies AWS
4. Extensive experience with backend technologies like node.js
5. Demonstrated proficiency in designing, developing, and deploying microservices-based applications. Ability to architect and implement scalable, loosely coupled, and maintainable microservices.
6. Having experience in implementing CI/CD pipelines for automated testing, building, and deploying applications.
7. Ability to lead end-to-end projects, working with other team members across the world
8. Deep understanding of system architecture , and distributed systems

About Us: At Jenya, we specialize in creating captivating content that connects with audiences on a global scale. Our team is dedicated to pushing creative boundaries and delivering exceptional results. We’re looking for a skilled Video Editor with a focus on YouTube videos and Shorts to join our vibrant team.

Position Overview: We are seeking a talented Video Editor with a strong background in editing YouTube videos and Shorts. In this role, you will be responsible for crafting engaging, high-quality video content that stands out on YouTube and other platforms. Your expertise will help us deliver visually compelling stories that resonate with viewers and drive channel growth.

Key Responsibilities:

• Edit and produce engaging YouTube videos and Shorts from raw footage.
• Develop video content that aligns with our brand’s voice and goals.
• Collaborate with content creators, producers, and other team members to ensure video content meets project specifications.
• Optimize videos for YouTube, including titles, descriptions, and metadata to maximize visibility and engagement.
• Apply effective video pacing, transitions, and effects to create a polished final product.
• Maintain organized video files and adhere to project deadlines.

Requirements:

• Proven experience as a Video Editor with a strong portfolio showcasing your work on YouTube videos and Shorts.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, Canva etc).
• In-depth understanding of YouTube’s platform, including trends, algorithm, and best practices for Shorts.
• Ability to create engaging video content tailored for different audiences and platforms.
• Strong attention to detail, creativity, and problem-solving skills.
• Excellent communication skills and ability to work collaboratively in a team environment.

Preferred Qualifications:

• Bachelor’s degree in Film Production, Media, or a related field.
• Experience with motion graphics, animations, and visual effects.
• Familiarity with SEO best practices and video analytics.

What We Offer:

• Competitive salary and comprehensive benefits package.
• A collaborative and creative work environment.
• Opportunities for professional growth and development.
• Alternate Saturday off

How to Apply: If you are a dedicated Video Editor with a passion for fostering a positive workplace culture and have at least 1+ year of relevant experience, we invite you to apply for this exciting opportunity.

Join our team and contribute to our continued success as a Video Editor dedicated to the growth!

Education:

• Bachelor's (Preferred)

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

Job Description:

• Monitor entire field and DC network, ensure smooth operations for various NMS systems
• Ensure timely alerts in case of any events or parameters crossing threshold
• Ensure timely publishing of relevant reports and statistics
• Keep NMS database updated as per network evolution
• Plan and upgrade HW capacity, SW version, redundancy, connectivity with network elements and other applications as required
• Test and deploy bug fixes, new features/products related to NMS applications
• Quickly troubleshoot any issues with NMS systems and provide RCA, implement AIs
• Analyse and assist business and tech teams with new data analytics
• Vendor relationship management for issues, upgrade, new product evaluation etc.
• Manage connectivity, capacity and redundancy for all applications & network
• Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.

Requirements:

1. Should have years of work experience in Telco / ISP background
2. Must have hands on experience in network monitoring and managing corresponding systems/tools
3. Must have in depth understanding of SNMP and various parameters to be monitored for smooth network operations and troubleshooting
4. Should have good understanding of TCP/IP, networking, switching and routing
5. Should have good understanding of MSSQL, MySQL DB, Windows server, basic OS & virtualization concepts
6. Should be good in at least one scripting language like Python
7. Should have work experience on Solarwinds or similar leading NMS system
8. Should have experience in planning and operations of distributed L3 network
9. Should be available 24*7 for emergency situations
10. Should be able to work in very late night for planned activities
11. CCNA/CCNP Certification is Preferred.
12. Understanding of FTTH, GPON & Wifi concepts is an advantage
13. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering

• Build and implement strategies to ensure continuous growth of customer engagement leading to better retention and lifetime value of customer
• Own and monitor all key customer growth metrics. Build a robust analytics infrastructure to track these metrics
• Employ advanced data and statistical tools to build intelligent solutions around customer and business problems
• Advocate for what should be the priority and align stakeholders while solving for any concerns.
• Get things done by working with cross-functional teams displaying ability to collaborate, multitask and drive best possible decisions and outcomes

• Overall 5+ years of professional experience with 3+ years in product management in internet industry. Software engineering experience will be preferred.
• Engineering graduate from premium institute. Post graduate will be preferred.
• Experience building solutions using data science/big data/machine learning a big plus
• Experience with Agile and lean processes a plus
• Should display traits of a good leader, with empathy for customers and stakeholders
• Ability to thrive with ambiguity in a dynamic environment is a must

SENIOR & LEAD DJANGO DEVELOPER

 https://www.google.com/url?q=http://www.modistabox.com/&;sa=D&source=calendar&ust=1608538068877000&usg=AOvVaw3-pg78MftxTqbzNdjFd09j" target="_blank">Modista: The Social, Fashion Shopping and Styling App.

Modista is an Artificial Intelligence driven fashion tech start-up from Saudi Arabia and United Arab Emirates. Our Social Looks platform brings Fashion Influencers, Personal Stylists and Customers to the same platform. 

We handpick items for each client, to help them look and feel their best. Over time, our AI algorithm learns from each client's preferences, likes, and dislikes, making it the only shopping experience that can know women's tastes even better than her friends. 

Backed by the Investment Group from Saudi Arabia, the business aims to be MENA’s favorite destination for personalized fashion. A unique business model to inspire and change the way people find the right fashion they love, by combining technology with the art of personal styling.

What are we looking for? 

We are looking for a high-performing Lead Developer to build our Ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is #overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry. 

Job Responsibilities:

• Understand project requirements, writing bug free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model

• Integrate Django backend with third party API 

• 100% Hands on role 

• Make architecture decisions that contribute to maintainable systems 

• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly 

• Responsible to drive and support Ecommerce project activities and ensure marketplace implementation, deepen customer engagement, satisfaction, and user engagement 

• Reverse engineer for debugging errors in code and ensure quality control in the process. 

• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility

• Documentation and reference preparation for users by writing operating instructions including changes and revisions.

• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate diverse ideas, Succeed and fail together as a team 

Qualifications:

• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University

• React and/or Angular for front end 

• Proficiency in MongoDB and MySql

• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS

• Integration experience with Payment gateway, shipping company and VAT, database concepts, Experience of web services 

• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants

• Analytical, debugging, and troubleshooting skill with proven experience troubleshooting and fixing production bugs

• Experience in writing unit testing and test case automation. 

• Ability to operate in Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.