11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Roles and Responsibility

• Design, develop, and test software applications using Golang.
• Collaborate with the development team to identify and prioritize project requirements.
• Develop high-quality, efficient, and well-documented code.
• Participate in code reviews and contribute to improving overall code quality.
• Troubleshoot and resolve technical issues efficiently.
• Stay updated with industry trends and emerging technologies to enhance skills and knowledge.

Job Requirements

• Proficiency in Golang programming language.
• Experience with IT Services Consulting projects.
• Strong understanding of software development principles and methodologies.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong communication and interpersonal skills.

JOB DESCRIPTION: SEO EXECUTIVE

Job Overview:

We are looking for a motivated and detail-oriented SEO Executive to join our team. The ideal candidate should have hands-on experience in Search Engine Optimization (SEO) and a strong understanding of on-page and off-page SEO techniques. The candidate should be familiar with SEO tools, keyword research, backlink strategies, and website optimization to improve search engine rankings and organic traffic.

Key Responsibilities:

• Plan and execute on-page and off-page SEO strategies to improve website rankings.
• Conduct keyword research and competitor analysis to identify growth opportunities.
• Optimize website content, meta titles, meta descriptions, headings, URLs, and internal linking.
• Build high-quality backlinks through ethical link-building techniques.
• Monitor website performance and identify technical SEO issues.
• Perform regular website audits and recommend optimization strategies.
• Track keyword rankings, organic traffic, and other SEO performance metrics.
• Work closely with the content and development teams to implement SEO best practices.
• Use SEO tools to analyze website performance and generate reports.
• Stay updated with the latest search engine algorithms, SEO trends, and industry best practices.

Required Skills:

• Hands-on experience in Search Engine Optimization (SEO).
• Strong knowledge of On-Page SEO and Off-Page SEO.
• Experience with keyword research and competitor analysis.
• Good understanding of backlink creation and link-building strategies.
• Familiarity with technical SEO concepts.
• Working knowledge of SEO tools such as Google Search Console, Google Analytics etc.
• Understanding of website indexing, crawling, and ranking factors.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

• Cold calling, Lead generation, Lead Capture, Lead qualification distribution.
• Construct Tele sales pitches On-line presentations.
• Maintain Sales funnel Track through sales calls process and follow-ups until deal closure.
• Develop and execute business plans to achieve and exceed monthly, quarterly, and/or annual sales goals as assigned.
• Grow business through the development of new leads, contacts, and clients.
• Identify new revenue opportunities and Lead generation.
• Build business relationships with current and potential clients.
• Execute, Maintain and update sales tasks activities in the official CRM software/application.
• Manage Sales pipelines, Deal funneling, prospecting, and closing opportunities into top accounts.
• Conduct calls with customers and prospects, provide effective presentations, written proposals to prospective customers.
• Maintain a thorough knowledge of products technology as well as industry trends.

Qualifications, Experience Skillset

• Masters/Bachelor s degree in Business Administration, or equivalent
• 1-2 years Inside Sales/tele-calling experience
• Exposure in IT Sales, Software sales or EdTech preferred.
• Well-verse with CRM tools, Digital/social media, web conferencing, etc.
• Intuitive and insightful, particularly in human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Excellent written + verbal communication , Tele-calling skills convincing approach.
• Resourceful, with outstanding research skills.
• Must own a Laptop Smartphone.

We are hiring a Inside Sales Manager who will help drive high quality output from our Inside Sales Team of Team Leads & Telesales Executives 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implement them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside sales/telesales experience into B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has growth mind-set Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

Job Description:

● Event Manager will ensure Manager availability to the sales team. He will be responsible for

enquiry generation and nurturing enquiries into leads.

● Event Manager will plan the calendar along with City head and central leadership and get sign-off

on budgets.

● Tie-ups with colleges to conduct seminars and workshops

● Conduct seminars/workshops along with City head for govt exams and skills

● Canopy and counseling activities in colleges to generate enquiry

● Flyer distribution and enquiry generation outside coaching centers, colleges and parks (local

high-student density areas)

● Source leads across city from various sources such as library/ book stores/ cyber cafes/

photocopiers.

● Create hooks for partnerships in lead sharing and conversion

● Local events for inquiry generation across high-student density areas

● New center launch and regular center activation for generating desired spikes in inquiries.

● Arrange common student workshops/ seminars for Managernurturing.

● Create hooks for ensuring students visit centers for improved conversion

Eligibility Criteria:

● Should have extensive experience in school/ college partnerships, conducting seminars and

small-scale events, Managergeneration activities

● Should have 5+ years of experience in the EdTech industry

● Should have led 5+ member teams in lead generation activities in other EdTech companies

● Should be presentable to do college tie-ups and carry the Testbook brand

● Must have prior experience as he/she will be running as soon as he/she is onboarded

What is the culture like:

● Team of 8 marketing executives (all juniors)

● Should be ok to work odd hours and put in 100% effort

Java Developer JD -Tata Business Hub

Job Description :

We are hiring experienced PHP Developer responsible for developing web applications. Your primary focus will be the development of all server-side logic.

You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

- Design and Build Web Applications.

- Prior experience of custom APIs creation and good command with MySQL is required.

- CodeIgniter & Laravel prior knowledge is required.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and API.

- Should be able to develop the application with effective coding with minimal errors/bugs.

- Work on bug fixing and improving application performance.

- Ability to be a self-starter, prioritize your work, stay organized, self-motivating and work and motivate well in a team environment is critical.

- Should be able to manage the whole project solely or in the team.

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos, and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce a final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as Sketch, Figma, Adobe XD, InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus