11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Deliverables and Performance Measures: 

• Team Leadership: 
• Lead, mentor, and grow a high-performing team of QA professionals. 
• Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development to enhance team capabilities. 
• Provide guidance, support, and mentoring to QA Analysts and Senior QA Analysts. 
• Quality Assurance Strategy: 
• Develop, implement, and maintain comprehensive QA processes and standards. 
• Define and enforce testing methodologies, including manual and automated testing processes, to ensure deliverables are of the highest quality. 
• Identify and mitigate risks in the testing cycle. 
• Client Collaboration: 
• Collaborate with client-facing teams, such as Strategic Account Management and Client Delivery Vertical Leads and Project Managers, to ensure client expectations are met and exceeded. 
• Partner with clients to understand their quality requirements, review deliverables, and make recommendations for continuous improvement. 
• Testing Management: 
• Oversee the planning, design, and execution of manual and automated test cases. 
• Ensure thorough testing of enhancements, bug fixes, and new features. 
• Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign-off criteria. 
• Process Improvements: 
• Continuously improve workflows and tools to increase efficiency. 
• Stay updated on emerging QA technologies and trends. 
• Reporting and Documentation: 
• Track and report QA metrics (e.g., test coverage, pass/fail rates, defect slippage). 
• Document and communicate test results, defects, and resolutions to stakeholders. 

What Will Make You Successful: 

• Deep understanding of QA methodologies, standards, and frameworks (e.g., Six Sigma, ISO, TQM). 
• Proficiency in creating and managing QA processes and documentation. 
• Knowledge of testing tools and automation frameworks (e.g., Selenium, JIRA, TestRail). 
• Strong experience managing client-facing projects, ensuring deliverables meet contractual obligations and quality. 
• Life Insurance and Annuities proficiency or similar industry experience. 
• Ability to mentor and coach team to develop skill growth, retention, and innovation. 
• 9-12 years’ experience with a software development or tech background with exposure to leading a team of Quality Assurance Analysts or SDET. 
• Insight into nonfunctional testing. 

Highly Desirable Experience: 

• Firelight/Foresight experience. 
• Experience with QA automation tools and automated testing.

Location: Malviya Nagar, Jaipur Rajasthan 302017

Pay Range: 15 LPA to 20 LPA

Experience: 5-10 Yrs

About Toppersnotes

Toppersnotes is at a critical inflection point. Founded and majority-owned by Ayush, the company has built a strong, capital-efficient, and profitable foundation. With proven product-market fit and consistent growth, we are now ready to scale aggressively.

However, our current organizational structure presents a key bottleneck. While the team is strong in execution, we now need to evolve into a high-ownership, growth-driven organization capable of solving complex, undefined problems and building new growth engines.

Role Overview

We are looking for a Chief Human Resources Officer (CHRO) to lead the transformation of Toppersnotes into a high-agency, growth-centric organization.

This is not a traditional HR role. This is a business-critical leadership position responsible for building the talent engine, culture, and organizational systems that will power the company’s next phase of growth.

Core Challenge

The challenge is not talent shortage—it is a mindset and structural gap.

The organization currently lacks:

- A high-agency core team that takes ownership beyond defined roles

- Leaders who can independently solve problems and build new initiatives

- Systems that align individual ambition with company-scale outcomes

Key Responsibilities

1. Build a High-Agency Talent Engine

- Design and implement hiring strategies to attract top 1% high-agency individuals

- Redefine hiring frameworks to prioritize ownership, problem-solving, and initiative over experience alone

- Build strong employer positioning to attract ambitious, growth-oriented talent

2. Redesign Organizational Structure

- Create structures that enable autonomy, ownership, and accountability

- Transition teams from execution-driven to outcome-driven

- Build leadership pipelines that encourage independent thinking and initiative

3. Performance & Compensation Frameworks

- Design performance-linked compensation systems aligned with impact and value creation

- Develop salary + incentives + meaningful equity frameworks

- Ensure high performers are disproportionately rewarded and recognized

4. Culture Building

- Institutionalize a culture where initiative > instruction

- Build systems where impact is measurable and visible

- Drive meritocracy, accountability, and ownership across all levels

- Ensure retention is driven by growth opportunities, not comfort

5. Leadership & Capability Development

- Identify and develop high-potential individuals into owners and builders

- Introduce programs that foster entrepreneurial thinking within teams

- Coach leadership on managing high-agency talent

What We Are Looking For

Mindset

- Strong belief in ownership, accountability, and meritocracy

- Builder mindset — comfortable with ambiguity and zero-to-one challenges

- Bias for action and high standards

Experience

- Proven experience in building high-performance teams or organizations

- Strong understanding of performance-driven compensation and equity structures

- Experience in scaling organizations or leading transformation initiatives

Capabilities

- Exceptional talent judgment — ability to identify high-agency individuals

- Strong systems thinker — can design scalable organizational processes

- Ability to influence founders and leadership teams

Job Description

We are looking for a hands-on Technical Lead Engineer (Full Stack) to spearhead the design, development, and delivery of our scalable web platforms and core application ecosystems. In this role, you will bridge the gap between front-end experiences and robust back-end systems. You will lead an agile development team through technical architecture, feature implementation, integration, testing, deployment, and production support.

The ideal candidate has deep technical expertise in both frontend and backend modern frameworks, a passion for system design, and practical experience building secure, scalable, and high-performance distributed web applications.

Key Responsibilities

• Technical Leadership: Lead end-to-end full-stack software development, architectural design, and system evolution.
• Backend Architecture: Design scalable, fault-tolerant backend architectures, optimizing high-volume data ingestion pipelines and processing engines.
• Frontend Excellence: Direct the development of highly responsive, intuitive, and modular user interfaces that ensure a seamless user experience.
• API & Integrations: Architect secure RESTful APIs and integrate external enterprise platforms, third-party microservices, and identity providers.
• Team Mentorship: Mentor developers, run strict code reviews, define engineering best practices, and guide sprint-level execution.
• Data & Messaging: Maintain and optimize relational, NoSQL, and time-series databases alongside message queues for real-time application events.
• Production Ownership: Own technical troubleshooting for live production bottlenecks, system latency issues, and deployment bugs.
• Documentation: Create clean technical documentation, structural architecture diagrams, and system deployment guidelines.

Required Skills

• Experience: 6+ years of software development experience with at least 2+ years leading engineering teams or owning technical delivery.
• Backend Core: Advanced hands-on experience with Java, Spring Boot, Spring Cloud, multithreading, and REST API development.
• Frontend Core: Mastery of modern JavaScript/TypeScript frameworks (such as React, Angular, or Vue.js), HTML5, and responsive CSS architectures.
• Data Platforms: Proficient with relational databases (MySQL, PostgreSQL) and NoSQL/Caching systems (Redis, MongoDB).
• Messaging Systems: Experience implementing asynchronous workflows using message brokers like Kafka or RabbitMQ.
• Design Patterns: Strong grasp of microservices patterns, distributed system caching, load balancing, and failover mechanisms.

Preferred / Nice-to-Have Skills

• Experience deploying workloads to Cloud environments (AWS, Azure, or GCP).
• Familiarity with containerization tools like Docker and orchestration via Kubernetes.
• Hands-on experience setting up continuous integration and automated deployment pipelines (CI/CD).
• Exposure to system observability tools (Prometheus, Grafana, ELK stack).

Education Requirement

• Bachelor's degree in Computer Science, IT, Electronics, Electrical Engineering, or a related field. Candidates with equivalent exceptional hands-on full-stack engineering experience will be highly considered regardless of formal degree background.

We're hiring a Python Developer in Jaipur.

Not looking for someone who can recite design patterns. Looking for someone who can open a Django codebase, figure out what's broken,

 and fix it by end of day. 3-4 years. Django / Flask / FastAPI. REST APIs. PostgreSQL. If you've maintained production code (not just built tutorial projects) — this is your role.

Full-time | Jaipur | Industry-standard pay | Small team = real ownership

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

Level of skills and experience:

5 years of hands-on experience in using Python, Spark,Sql.

Experienced in AWS Cloud usage and management.

Experience with Databricks (Lakehouse, ML, Unity Catalog, MLflow).

Experience using various ML models and frameworks such as XGBoost, Lightgbm, Torch.

Experience with orchestrators such as Airflow and Kubeflow.

Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).

Fundamental understanding of Parquet, Delta Lake and other data file formats.

Proficiency on an IaC tool such as Terraform, CDK or CloudFormation.

Strong written and verbal English communication skill and proficient in communication with non-technical stakeholderst

• Ability to code and implement front-end web applications and backend processing systems.
• Research, evaluate, and prototype new methodologies, technologies, Prepare proofs-of-concept.
• Convert business requirements into technical documentation using UML diagrams.
• Accountable for peer review, and quality using various design principles and patterns.
• Responsible for team members learning.
• Enforce to follow Secure Coding guidelines.
• Provide clear communication and set expectations to team members.
• Assist Project Manager in defining and refining project scope and work.
• Foreseeing the project risk and define mitigation plan and keep the manager updated.

Skills Required:

• Multi-tier Web Services / RESTful APIs
• C++, Java, C#, .Net
• Web API Frameworks (spring, ASP .NET Core, ExpressJS, etc.)
• Frontend Javascript Frameworks (Angular, React, etc.)
• Understanding and usage of the unit testing framework. Like NUnit, x unit, and JUnit
• Knowledge of SQL and writing queries
• Agile and DevOps methodologies
• Effective communication, Teamwork, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.
• Well-versed with the version control systems. Like git, gitlab, bitbucket etc. 
• Good to have knowledge of Microservices architecture.

Education Required:

• Candidates with Bachelor's Degree in Computer Science (or equivalent) are preferred.