11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

• Minimum 2 Years experience is Mandatory
• Dealing experience is must - achieving min 4X of revenue targets in the existing Organization.
• Currently managing or interested in Client Acquisition (sales)
• Should have completed 10+2+3 years of education (Mandate)
• Below 40 years of age
• CTC range – 3 Lakhs to 6 Lakhs (Depends on Experience and Potential of the candidate) 
• NISM 8 certification – Equity Derivatives mandatory
• Advising clients with regards to their Investment in Equity & Derivative Market, Place orders on their behalf.
• Building relationships with the client & educating them about Investments.
• Responsible for achieving brokerage.
• New Client Acquisition
• Executing Trades Orders

Required Skills 

1) Good experience in Angular

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Responsibilities:

• Define the code review process for the team to follow and perform code reviews.
• Design, implement, and maintain Java-based applications that can be high-volume and low-latency.
• Ensure application designs conform with business goals.
• Develop and test software & Identify and resolve any technical issues arising.

Required Skills:

• 7+ years of experience developing web applications using J2EE / Java.
• Possess knowledge and skills in software programming in Core Java, J2EE, Microservices-related technologies, Spring Boot, Spring MVC, Rest API, JavaScript, and XML.
• Experience developing enterprise-level web applications and RESTful APIs using Microservices.
• Excellent in design patterns, data structures & algorithms, and OOAD.
• Experience in working with the E-Government Projects/ CCTNS application.

We are looking for an efficient Business Development Executive candidate who can immediately join us and has prior experience and knowledge only in the software/IT industry, handling software products(web applications, mobile applications) along with client handling. As a BDE you are expected to contribute to the successful completion of a client's journey from pitching to converting to a prospective client for the organization.

PROCESS RESPONSIBILITIES

1. Cold Emailing.
2. Communicating to different clients to know their requirements.
3. Follow-ups with valuable leads and converting them into clients.
4. Collaborating with sales manager to improve sales.
5. Identifying the effective market to improve the client base,
6. Bringing in new ideas and processes to help in achieving overall business.

EXPECTED TO BRING IN

1. Having 1-2 yrs of relevant experience.
2. Good communication skills both verbal and written are a must.
3. Completed UG or PG degree in sales or marketing or business administration.
4. Prior experience only in the software industry.
5. Knowledge of CRM tools would be an advantage.

JOB OVERVIEW:

We are looking for an HR and Admin person responsible for managing all the aspects of the company's administration and Human Resources inclusive of the entire processes and practices. Your primary focus will be in organizational development by enforcing the defined company policies, processing the internal arrangements.

The key objective is to impart corporate values and enable business success through the stream of human resources that consists of job design, business ethics,employment cycle,talent management, and facilities management services.

WHAT YOU WILL DO-

• Key ownership in implementation of Business and located HR strategies within the process, team and adhere to company  policies/practices.

• Will be the single point of contact for employees and managers for employee related dimensions.

• Ensuring compliance, regulating audits,managing staff wellness.

• Make high-judgment recommendations in the absence of clear guidance from leadership and must have an uncompromising attitude to maintain the decorum of the professional environment.
• Identify the training resources to train the employees in the core functions by measuring the effectiveness of the training and validate the same through feedback and monthly review process with the help of the respective Team Leads and Manager of the Research Department.
• Monthly attrition analysis to track and address undesirable attrition.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven experience in HR and Admin roles.
• People Management skills
• Coaching, Listening, Analytical skills
• Good number orientation
• Strong functional skills in HR area of expertise, ability to resolve conflicts and build teams
• Excellent telephone, verbal, and written communication skill
• Sound knowledge of labor laws and practices.
• Excellent computer skills especially with MS-Office (Excel, PPT)

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 5 years of experience into the domain of Human Resource and Administration.
• Bachelor’s degree / Master’s degree in Human Resources or related field.

EMPLOYMENT TYPE: Full-Time

LOCATION: In-Office –Jaipur, India

SHIFT TIMINGS: 8pm to 5am IST (Night Shift) 

• Six days a week, second and fourth Saturdays off. 
• The concerned POC will be following the US Calendar.

Concretio Apps was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row), with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. 

We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript) who love to stay on the technical side of the curve and look to groom themselves as Salesforce Architect going forward. You will get training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). 

At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint anymore. 

Job Responsibilities

• Developing applications for the Salesforce.com platform. 
• Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML. 
• Coding APEX and custom applications for Salesforce instances. 
• Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customizations, and integrations. 
• Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise. 
• Code, configure, unit test, and create supporting documentation for application development tasks.
• Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON)

Soft Skills Checklist

• Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must. 
• Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business user, understanding their pain points, and delivering a solution are key to project success here. 
• Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are the one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. 

Tech Skills Checklist

• Strong Salesforce basics i.e. Configuration/Clicks concepts. 
• Apex, Visualforce, Lightning (Aura/LWC). 
• Excellent programming skills with a good understanding of OOPS. 
• Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).
• Knowledge of core HTML, CSS, and Javascript concepts. 
• Experience of Chrome Extensions/Apps, Electronjs, or NativeScript (nice to have).

Cultural Alignment Checklist 

• The educational part doesn't matter much. 
• CODING: Know, love and be comfortable in it. 
• OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapting to this pace of change in Salesforce and tech.
• We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same. 
• Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and the expectation will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show. 
• Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverables, and communication is something we expect and continuously work to improve on a day-to-day basis. 
• Strong Communication Skills: It's actually a MUST have for your experience level. 

Nice to have

• Salesforce Communities (Classic and using Communities).
• Taking ideas to AppExchange (OEM, Security Review).
• Developing SPA (Single Page Applications) in Salesforce.
• Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).
• Hands-on experience in Cordova, Ionic, and Hybrid mobile development.
• How OAuth, SOAP, SAML, and other integration patterns work.
• NoSQL and how modern database systems work.
• Classic DBMS MySQL, Postgres etc.
• AWS, Google or Microsoft cloud experience. 

• Planning & Strategy - Plan and execute a sales strategy that will help the team to get quality business.
• Build Process - Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material - Creates marketing literature and promote products and time-sensitive sales
• Networking - Attend SHRM conferences, Recruitment Agency Expo, and similar events to grow networks in the industry across the globe.
• Lead Generation - Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management - Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning - Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis - Assesses clients’ needs and accordingly makes recommendations and solutions.
• Proposals - Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate - Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals - Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated - Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting - Provides recruitment consultation and after-sales.
• Project Management - Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing - Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management - Maintain good relationships with the internal, as well as external stakeholders.

• Years of Relevant Experience- Minimum 3 years of proven experience in Recruitment/ Staffing Sales/ Business Development.
• Education & Work experience- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Human Resources or other relevant fields.
• Software and Applications- Tech-savvy with good knowledge of MS Office, CRM Systems, have the knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

• Proven hands-on Software Development experience
• Proven working experience in Java development

• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring boot , hibernate Framework

We are looking for a great JavaScript developer with 4+ years of experience who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are very important.

Responsibilities

● Developing new user-facing features using React.js

● Building reusable components and front-end libraries for future use

● Translating designs and wireframes into high-quality code

● Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills

● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux, Redux, or Redux Saga)

● Familiarity with newer specifications of EcmaScript ● Knowledge of Node.js is considered a big plus

● Knowledge of D3.js is considered a plus

● You are always mindful of quality attributes like maintainability, performance, security, scalability, usability, and testability. As a result, you have successfully contributed to the architecture and UI/UX proposals and decisions.

● Strong experience creating pixel perfect and responsive designs

● Strong CSS skills (SCSS / Styled-components)

● Experience with data structure libraries (e.g., Immutable.js)

● Knowledge of Reactjs functional components and react hooks.

● Familiarity with RESTful APIs

● Knowledge of modern authorization mechanisms, such as JSON Web Token

● Familiarity with modern front-end build pipelines and tools

● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

● Familiarity with code versioning tools (such as Git)