11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Forword Technology is seeking dedicated writers for our office in Jaipur to handle specialized content across various global domains. We cater to clients in countries such as the UK, Australia, New Zealand, Germany, USA, and Canada.

1. Senior Content Writer

Monthly Salary (In-hand): ₹25,000/-

Annual CTC: ₹6,00,000/- (Including Bonus and Incentives)

2. Content Writer

Monthly Salary (In-hand): ₹20,000/-

Annual CTC: ₹4,68,000/- (Including Bonus and Incentives)

✅ Key Requirements:

Strong English writing and comprehension skills.

Excellent research ability to handle specialized subject matter.

High grasping power and a positive attitude.

Ability to understand specific client requirements independently.

Completing all allotted tasks within the given time frames.

Freshers are also encouraged to apply.

📍 Location: Malviya Nagar, Jaipur.

About the Role :

We are seeking a highly skilled Lead Software Developer with a strong background in SaaS product development and expertise in designing scalable, secure, and resilient systems. You will lead the technical architecture of our cloud-native platforms, manage cross-functional

engineering efforts, and implement best practices across backend, frontend, and infrastructure layers.

This is a leadership role based on-site in Jaipur and ideal for someone who enjoys solving complex system challenges and building high-impact software.

Key Responsibilities:

● Lead the design and implementation of scalable SaaS application architecture

● Architect and develop solutions using Laravel, NestJS, Node.js, and AWS

● Build and manage microservices and serverless infrastructure for high availability and maintainability

● Implement and manage asynchronous and parallel request handling for optimized system performance

● Design and scale load handling and queue management systems using BullMQ and Redis

● Develop and integrate real-time data workflows using webhooks and external APIs

● Configure and manage Node.js clusters for performance and fault tolerance

● Collaborate with frontend developers working on React and Vue.js to deliver seamless UI/backend integration

● Ensure code quality, observability, and maintainability across services

● Monitor, debug, and resolve issues in production using logs and performance tracking tools

● Drive CI/CD implementation, infrastructure automation, and DevOps practices

Required Skills & Qualifications:

● 5 - 7 years of experience in full-stack or backend software development

● Proven experience as a Lead Developer on SaaS products

● Proficient in Laravel, NestJS, and Node.js

● Deep understanding of BullMQ, Redis, and message/queue-based architectures

● Experience with asynchronous processing, parallel request handling, and load distribution

● Proficient in microservices and serverless architecture patterns

● Strong command of AWS (EC2, Lambda, RDS, S3, API Gateway, IAM, CloudWatch)

● Hands-on experience with webhooks, job queues, background tasks, and rate-limiting strategies

● Familiarity with Node.js cluster mode and scaling strategies

● Solid experience in debugging, tracing, and performance monitoring

● Frontend integration experience with React or Vue.js (please specify your exposure)

● Strong leadership, collaboration, and mentoring abilities

Preferred Skills (Nice to Have):

● Experience with Docker, Kubernetes, and CI/CD pipelines

● Exposure to event-driven architecture and multi-tenant SaaS platforms

● Familiarity with observability tools such as Grafana, Datadog, or New Relic

Job description:

• Will be responsible for acquiring preferred clients (HNI/Ultra HNI).

• To maintain client relationships and generate AUM (Assets Under Management) from preferred clients

• To advise HNI/Ultra HNI clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients

• To coordinate with product and research team for taking investment decision for the clients.

• To conduct and assist in organizing seminars, workshops and other business development activities.

• To achieve budgeted targets in terms of number of clients/volume of business & assets

.

• To research, investigate and update themselves on available investment.

• To contact clients periodically and determine if they are satisfied with the service

• To review the clients investment needs to determine whether market changes, life changes, economic changes, or financial performance indicate a need for portfolio reassessment.

• Key products to be handled are - Portfolio Management Services, Model Portfolio, Mutual Funds, Insurance, Bonds, Trading Equity, and Commodities & Currency

Qualification:

• CFP / CFA / MBA in Finance / Marketing

Experience:

• 5+ year experience in financial services/ Broking Company and Insurance sector

Key Skills:

• Should be an individual performer
• Handling a reasonable book size
• Pleasant personality and good communication skills.

Functional Area:

• Marketing

• At least 5 year of experience in Cloud technologies-AWS and Azure and developing. 
• Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
• Hands on experience in DevOps tools configuration in different environments.
• Strong knowledge of working with DevOps design patterns, processes and best practices
• Hand-on experience in Setting up Build pipelines.
• Prior working experience in system administration or architecture in Windows or Linux.
• Must have experience in GIT (BitBucket, GitHub, GitLab)
• Hands-on experience on Jenkins pipeline scripting.
• Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
• Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
• Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
• Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
• Good to have experience in migrating code repositories from one source control to another.
• Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
• Must have good communication skills and problem solving skills

• Experience – 10+yrs 
• Successfully handle Mobile application projects( iOS , Android , Phone gap) and web projects.

Responsibilities:

• Client Management & wireframe design
• Resource Management related to the client projects iOS, Android, PhoneGap developers & designers
• Project execution and reporting to management  team on daily bases.
• Project execution related SRS.
• Co-ordinate with senior management of company.
• Facilitate buy vs build decision in the organization and engage with vendor management/ sales Dept. to prepare RFI/RFP, 
• Develop Maintains and manages details project plans, Actionable items and major milestone for all the project assigned.
• Provides research and assistance to leadership in the development and design of new projects
• Manages project status and information in the form of formal briefings, project update meetings, and written, electronic, and graphic reports
• Serve as primary point-of-contact for time-sensitive and critical matters such as executive/management/supervisor escalations

Required Skills:

• Ability to collaborate with technology resources on projects given solid understanding of current internet technologies and trends
• Strong project management and delivery processes/methodology skill sets - knowledge of Agile project management methodology and PMP
• Strong attention to detail and focus on task completion is critical
• Excellent oral and written communications skills
• Excellent verbal, written, presentation and interpersonal communications skills
• Ability to handle multiple tasks at the same time as well as changing priorities
• Understanding of the mobile application market and devices (phones and tablets)
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to create, manage, and deliver against large, interdependent project plans
• Ability to work under tight deadlines with multiple people and departments

Kindly connect in case of any query.

DevOps Architect 

Experience:  10 - 12+ year relevant experience on DevOps
Locations : Bangalore, Chennai, Pune, Hyderabad, Jaipur.

Qualification:
• Bachelors or advanced degree in Computer science, Software engineering or equivalent is required.
• Certifications in specific areas are desired

Technical Skillset: Skills Proficiency level

• Build tools (Ant or Maven) - Expert
• CI/CD tool (Jenkins or Github CI/CD) - Expert
• Cloud DevOps (AWS CodeBuild, CodeDeploy, Code Pipeline etc) or Azure DevOps. - Expert
• Infrastructure As Code (Terraform, Helm charts etc.) - Expert
• Containerization (Docker, Docker Registry) - Expert
• Scripting (linux) - Expert
• Cluster deployment (Kubernetes) & maintenance - Expert
• Programming (Java) - Intermediate
• Application Types for DevOps (Streaming like Spark, Kafka, Big data like Hadoop etc) - Expert
• Artifactory (JFrog) - Expert
• Monitoring & Reporting (Prometheus, Grafana, PagerDuty etc.) - Expert
• Ansible, MySQL, PostgreSQL - Intermediate

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.

• Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
• Familiarity with level design and planning.
• Experience with game physics and particle systems.
• Experience with mobile and console game development.
• Experience optimizing memory and space usage for support of older hardware.
• Ability to constantly learn and stay in touch with evolving game standards and development technologies.
• Strong understanding of object-oriented programming.
• Familiarity with current design and architectural patterns.
• Knack for writing clean, readable, and easily maintainable code.

If you are looking forward for this opportunity, kindly apply with us with below asked details:

Total Experience:

CTC:

ECTC:

NP:

Current Location:

Hometown: