11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Senior Systems Administrator JD – VPN

As a Senior Systems Administrator, you will be working to enhance and support the VPN, DNS and proxy infrastructure of a highly distributed network of systems that serve as the backbone of global VPN platforms. Your primary role will be to improve performance, create new solutions for scalability and enhance existing processes.

Professional Experience

• Senior-level Linux system administration in high-traffic, fault-tolerant environments (typically 5-7 years).
• Recent team lead or mentoring responsibility.

Technical Expertise

• Deep Linux knowledge (CentOS/RHEL or similar), strong command-line proficiency.
• Virtualization: KVM / QEMU.
• Containers & orchestration: Docker; Swarm/Kubernetes (EKS, ECS).
• Scripting & automation: Bash and Python.
• Experience with several of the following: Salt / Salt Stack, Ansible, Puppet, Terraform, Vault.
• CI/CD: GitLab pipelines and related tooling.
• Hands-on with tools such as: Prometheus, Grafana, Nagios, Elasticsearch, Logstash, Kibana (ELK).
• Datacenter infrastructure and performance tuning for optimal system health.

Networking & Security

• Strong understanding of TCP/IP, HTTP, DNS, routing, and packet analysis.
• Firewall and traffic control: iptables / ipsets.
• VPN protocols and proxy technologies: WireGuard, OpenVPN, StrongSwan.

Personal Attributes

• Self-starter who enjoys working independently and close collaboration with peers with minimal supervision.
• Eager problem solver who actively seeks process and performance improvements.
• Comfortable reading and writing technical documentation in English; day-to-day team communication is in English
• Service-oriented teammate with excellent verbal and written communication skills; able to convey complex technical concepts to non-technical stakeholders.

Desired (Nice-to-Have)

• Experience administering Elasticsearch/Grafana/Kibana clusters at scale.
• Familiarity with formal change-management policies and processes.
• Demonstrated success supporting or evolving multiple customer-facing security products.

Key Responsibilities

• Design, enhance, and maintain internet-security platforms (VPN, DNS, proxy) through robust tooling and automation.
• Augment system monitoring for better availability, visibility, alerting, and proactive capacity planning.
• Investigate, troubleshoot, and resolve production incidents surfaced by internal monitoring or external reports.
• Participate in architecture and design discussions to define scalable solutions for new and existing services.
• Deliver project work for new business initiatives: environment build-out, infrastructure upgrades, product enhancements, and new-feature rollouts.
• Collaborate with peers on complex technical challenges while also executing individual contributor tasks.
• Participate in an 1-in-5 on-call rotation covering evenings, weekends, and holidays as business needs dictate.

1. Write high-quality technical content, blogs, website content, and articles
2. Create engaging social media content for different platforms
3. Research industry trends, competitors, and audience interests
4. Optimize content using SEO best practices
5. Work closely with the marketing and design team for content planning
6. Ensure all content is clear, thoughtful, and aligned with the brand voice
7. Proofread and edit content before publishing
8. Take ownership of assigned projects and meet deadlines consistently

We are looking for a passionate and experienced Java Developer with over 4 years of hands-on experience in building robust and scalable backend systems using Java, Spring Boot, and Microservices architecture.

Key Responsibilities:

• Design, develop, test, and deploy high-performance, scalable, and secure backend services using Java 8+, Spring Boot, and Microservices.
• Participate in the entire software development lifecycle (SDLC), from requirements gathering to production deployment and support.
• Collaborate with frontend developers, DevOps engineers, and product owners to deliver end-to-end features.
• Optimize application performance and ensure high availability and responsiveness.
• Write clean, maintainable, and reusable code while following best practices (coding standards, unit testing, CI/CD, etc.).
• Develop RESTful APIs and ensure their quality and consistency.
• Handle integration with external systems and third-party services.
• Participate in code reviews, provide constructive feedback, and mentor junior developers.

Technical Skills Required:

• Languages: Java 8 or above
• Frameworks: Spring Boot, Spring MVC, Spring Security
• Architecture: Microservices architecture and design patterns
• Databases: MySQL/PostgreSQL, MongoDB (optional)
• Messaging: Kafka, RabbitMQ (optional)
• API Development: RESTful APIs, Swagger/OpenAPI
• Version Control: Git, GitHub/GitLab
• Tools: Maven/Gradle, Jenkins, Docker
• Testing: JUnit, Mockito
• Cloud (optional): AWS/Azure/GCP exposure
• CI/CD & DevOps tools (optional): Jenkins, Docker, Kubernetes

Nice to Have:

• Experience in containerization and orchestration (Docker, Kubernetes).
• Knowledge of API Gateway, Service Registry (e.g., Eureka), and Circuit Breakers (e.g., Hystrix or Resilience4j).
• Experience with Agile methodologies (Scrum/Kanban).
• Familiarity with monitoring and logging tools (ELK, Prometheus, Grafana, etc.).

Company Description

At Deqode, our purpose is to help clients build their technical workforce. We are industry leaders in cutting-edge technologies, leveraging deep industry knowledge and technical expertise to optimize business processes, maximize impact, and foster growth. Our company transcends the boundaries of traditional information technology companies and decodes business problems with quality solutions, quickly delivered.

Looking for 3+ years of experience in Java, Springboot and Microservices

Looking for Immediate Joiners

Looking for Candidate who are based out of Jaipur

About the Role:

Deqode is looking for a skilled and motivated Java Developer to join our high-performing engineering team in Jaipur. You will be responsible for developing scalable backend systems using cutting-edge Java technologies and contributing to all stages of the software development lifecycle.

This is an on-site role, open only to candidates currently in Jaipur or willing to relocate immediately.

Key Responsibilities:

• Develop robust backend services using Java, Spring Boot, and Microservices.
• Build and maintain RESTful APIs.
• Implement Netflix OSS/Spring Cloud patterns for distributed systems.
• Integrate with messaging systems like Kafka for event-driven architecture.
• Write JUnit test cases and maintain code coverage up to agreed standards.
• Work in a CI/CD environment and contribute to automated build and deployment pipelines.
• Collaborate with DevOps teams for containerization and orchestration (Docker, Kubernetes).
• Work with AWS services for integration and deployment purposes.

Good to Have:

• Experience in creating and managing Docker images.
• Understanding of Kubernetes for orchestration.
• Familiarity with AWS Cloud services from a developer's integration perspective.

Job Responsibilities

• Analyze, design, and implement new product features, live the principles of evolvable architecture and modern design patterns
• Foster high product quality through unit testing, code reviews, secure coding, automation, defects fixing, and performance tuning
• Contribute to development process and tooling efficiency and improvements
• Constantly assess and utilize new technologies and approaches
• Working in an Agile-oriented environment (Kanban, Scrum)
• Cooperate with smart colleagues inside/outside boundaries of the team

Job Requirements

• At least 5 years of  SW development experience, ideally engineering in Computer Science or equivalent degree.

• Object-oriented development experience
• ASP.NET web development experience
• Working experience with Microsoft .Net Core and Entity Framework
• Experience with Dapper Framework.
• Experience with Web APIs, and MVC
• Experience developing Unit Tests
• Experience with iterative development methodologies
• Knowledge of ASP.NET, C#, MVC, and JavaScript, XML, JQuery is essential
• Knowledge of Angular/ReactJs will be an added advantage
• Development activities will require to work with Microsoft .Net (C#), React, Azure DevOps, SQL Server, and IIS
• Good experience with MS SQL development is essential - DML/DDL operations, stored procedures, views, functions, triggers
• Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
• Proficient communication in English (both verbal and written) and strong customer focus.

About this role

We are seeking a seasoned DBA to join our team. You will have extensive experience in a mission-critical environment as a database administrator over a successful career.  You will primarily work on the Supporting our Databases, AWS RDS (MySQL), and  MongoDB/ Cassandra.

What You’ll Do

• Provide leadership in database scaling & monitoring. Maintain runbooks for our 24x7 SRE team. 
• Assist in troubleshooting and resolution of database issues. Perform database upgrades and patches.
• Define and develop data pipelines between platforms in a mission-critical environment using DMS, Fivetran, Kafka, etc.
• Work with our developers to optimize and tune their SQL queries.
• Assist in application development, debugging, and optimization with respect to data concerns.
• Provide input in the design and implementation of backup, recovery, and DR strategy
• Review application and database design for compliance.

What You’ll Need

• Ability to script in a high-level language like Python, Ruby, etc for Automation. 
• 8+ years of experience in AWS database services like RDS (Mysql), MongoDB/ Cassandra.
• 4+ years of experience in database design and DevOps on AWS.
• Must demonstrate a clear understanding of logical and physical database design and standards. 
• Experience in columnar data warehouse solutions like Redshift or Snowflake. 
• Must have extensive hands-on experience with MySQL in a large scale 24x7 production environment with millions of records.
• Bachelor of Science in Computer Science, Mathematics, or Engineering; or equivalent work experience

Bonus Points If You Have

• Experience with NoSQL solutions such as Cassandra/MongoDB etc.
• Experience with software development life cycle (SDLC) in an agile environment
• Hands-on production experience with Big Data applications such as Spark.
• Knowledge of development best practices (source control with Git, continuous integration, automated testing).

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams

Job Title: Telecalling Executive

Work from Office - Vaishali Nagar, Jaipur 

Job Description

- Telephonic Sale Conversion from given leads of potential buyers.

- Candidate will be pitching an Ed-tech program i.e. Digital Marketing Course

- Handle objections by clarifying, convincing, and working through differences to a positive conclusion with prospective and present clients.

- Making use of a platform like Business WhatsApp to create a personal touch with buyers.

- Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.

- Submit daily progress reports and ensure data is accurate.

- Track and record activity on accounts and help to close deals to meet these targets.

- Understand the company’s goal and purpose so that will continue to enhance the company’s performance.

Functional Area: Telecalling, Client Communication, Lead

Employment Type: Full Time, Permanent

Salary: Rs. 10,000/- -Rs. 20,000/-

Experience: 3 Months - 12 Months

Education: Graduation or relevant

About Company

Name: Techiegigs

Website: https://techiegigs.com/

Sector: Education