11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur
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Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs
We are looking for a seasoned and results-driven Senior QA Engineer with 5 to 7 years of experience in Manual and Automation Testing. The candidate should have deep expertise in QA processes, strong automation skills using Python or equivalent, and the ability to lead quality initiatives for our core product suite. You won't just be finding bugs — you will be building a resilient quality ecosystem that leverages modern tools.
What You’ll Be Doing:
● Understand business requirements and convert them into test scenarios and test cases
● Perform Manual Testing including Functional, Regression, Integration, & System Testing
● Develop, maintain, and execute Automation Scripts using Python
● Identify, report, and track defects using defect management tools
● Work closely with Developers, Product Managers, and QA team members
● Lead requirement analysis, test planning, and test case reviews
● Contribute to improving QA processes and automation coverage
● Participate in sprint planning, retrospectives, and cross-functional reviews
● Identify, report, and track defects using defect management tools; manage triage and resolution with development teams
● Catch edge cases before they become production issues
● Co-ordination is release processes
Automation Skills:
● Maintain, and extend robust Automation Frameworks ( PyTest / Selenium) for UI and
backend services as well as design patterns, and CI/CD integration
● Monitor nightly automation runs, troubleshoot defects
● Ability to design, extend, debug, and maintain test frameworks independently API and Database Testing:
● Perform contract testing and functional validation of REST APIs using Postman or similar tools.
● Write complex SQL queries to validate data pipelines, migrations
Qualifications:
● Strong understanding of Software Testing concepts
● Experience in writing Test Cases and Test Scenarios
● Experience in Defect Tracking tools (JIRA, etc.)
● Experience in CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
● Experience in Agile / Scrum methodology
● Strong analytical and problem-solving skills with a 'break-it' mentality
● Good communication skills — ability to articulate quality risks to non-technical stakeholders
● Self-motivated, quick learner, and proactive in driving quality culture
● Strong team player with empathy to help developers 'fix-it'
● Exposure to Agentic AI testing frameworks
REPORTING: This position will report to Sr. Project Manager or as assigned by Management.
EMPLOYMENT TYPE: Full-Time, Permanent
LOCATION: Jaipur (Work from Office)
SHIFT TIMINGS: 10:00 AM - 07:00 PM IST
Job Title: Pre-Sales Consultant
Location: Jaipur, Rajasthan (Full-time, in-office with demo travel)
Employment Type: Full-Time, Permanent
Experience Required: 2–4 Years
Open Positions: 1
Probation Period: 3 Months
Role Summary
We are looking for a skilled Pre-Sales Consultant to support our growing sales pipeline by delivering impactful product demonstrations and handling technical engagements. The candidate will play a critical role in driving technical wins during the sales cycle, with deep expertise in our products docEdge and bpmEdge.
Key Responsibilities
Deliver compelling product demonstrations to C-suite executives and IT stakeholders
Build and maintain demo environments with industry-specific configurations
Respond to RFPs and technical queries within defined timelines (≤ 3 working days)
Create high-quality proposal documents and solution architectures
Conduct Proof of Concepts (POCs) for enterprise clients
Support Account Executives in handling technical objections
Develop and maintain demo scripts across industries (NBFC, Manufacturing, Healthcare)
Provide structured feedback to the Engineering team based on client interactions
Must-Have Skills
2–4 years of experience in Pre-Sales or Solution Consulting (B2B Software/SaaS)
Hands-on experience in delivering product demos independently
Strong ability to translate business problems into technical solutions
Excellent presentation and proposal-writing skills
Solid technical understanding of APIs, workflows, and cloud deployments
Good-to-Have Skills
Experience with DMS/BPM tools such as OpenText, M-Files, Pega, Appian, etc.
Domain knowledge in NBFC or Banking sector
AWS or other cloud certifications
Key Performance Indicators (KPIs)
Demo-to-SQL Conversion Rate ≥ 60%
RFP Response Time ≤ 3 Days
POC Delivery Timeline ≤ 15 Days
Development of demo scripts for at least 5 industries
Assessment Process
HR Screening
Live Demo Presentation
Technical Round
Final Round with MD
Incentives
Fixed compensation role
Additional commission applicable on closed deals in coordination with SSC/AE
React Native🚀 Hiring: React Native Developer
⭐ Experience: 4+ Years
📍 Location: Jaipur
⭐ Work Mode:- 5 Days Work From Office
⏱️ Notice Period: Immediate Joiners or 15 Days
(Only immediate joiners & candidates serving notice period)
We’re looking for a talented React Native Developer to build high-performing mobile apps for iOS & Android.
Responsibilities:
- Develop & maintain cross-platform apps using React Native
- Collaborate with designers & backend teams
- Integrate APIs, debug & optimize performance
- Deploy apps to App Store & Google Play
Requirements:
- X+ years experience in React Native & JavaScript/TypeScript
- Strong in state management (Redux/Context API/MobX)
- Knowledge of APIs, native build tools, and publishing apps
- Bonus: Firebase, CI/CD, native iOS/Android
Key Responsibilities:
● Develop digital marketing strategies for online channels (social media, email, website, search engines). ● Manage content creation for websites, blogs, social media, and other digital platforms. ● Analyze and report on performance using analytics tools (Google Analytics(GA4), SEMrush, Search Console etc.) to adjust campaigns and improve results. ● SEO Optimization: Implement search engine optimization techniques to increase organic search visibility and rankings. ● PPC Campaigns: Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.) to drive traffic and maximize ROI. ● Social Media Management: Plan and execute social media campaigns, engage with followers, and analyze engagement metrics. ● Email Marketing: Develop email campaigns that promote products/services, maintain customer relationships, and drive conversions. ● Collaborate with teams like design, sales, and product development to create cohesive marketing campaigns.
Requirements
Java- Communicate with customers, manage stakeholder expectations and ability to operate under pressure and meet project deadline
- Planning, deploying and managing the testing
- Deploying and managing resources for testing
- Keep track for QA and client releases
- Create, manage and make reports of testing related data
- Building up and leading the Testing Team to the success of project
- Lead and mentor QA team members
- Develop and execute test cases, scripts, plans and procedures
Skills :-
- Should have strong experience in Automation testing, developing and executing test cases.
- Should have strong experience in Selenium with Java
- Should have a good amount of experience working with Web Application and Mobile Application testing
- Hands-on experience on Functional, Regression, System and UAT Testing.
- Experienced with few of the Automation Testing tools : Selenium, Java, TestNG, SOAP UI/Rest API and Appium.
- Exposure to Agile Scrum, Jira or Confluence.
- Should be familiar with the Linux environment.
- Should have good written and verbal Communication Skills
Experience in Technical writing: 5 - 9 Years
Notice period : 0-30 Days
Location: Jaipur / Jodhpur (Initially Remote)
Requirements:
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
About the Company:
Angara E Commerce Pvt. Ltd. is fast growing e-commerce company. It is the subsidiary company of Angara Inc. (Headquarters- Los Angeles, CA), worlds one of the leading e-tail portals of Precious and Semi-Precious Colored Gemstone and Diamond Jewelry. In a span of 14 years, Angara has grown to become a prominent player as an online gemstone jewelry store. Shipping to more than 64 countries worldwide, the company is expanding its reach across the globe. For more information, visit our website at www.angara.com.
We are looking forward to meet people whose professional experience and skills can be channeled into an exciting and growing industry. Creative, energetic, committed and self-motivated individuals with a penchant for working within teams can look forward to a rewarding career with attractive growth opportunities. Competitive salary, flexible work schedules, employee achievement awards and growth plan will let you plan a secure and fulfilling career at Angara.
General Summary of the Profile:
You would be responsible for executing different tasks in product lifecycle by collaborating closely with the stakeholders to identify and design solutions to improve user growth and customer experience. Identifying the root cause analysis of problems and suggesting improvements in product based on insights. Collaborate with the teams to translate vision into solutions which will drive business results.
Duties and Responsibilities:
- Execute the product roadmap spanning across desktop, mobile and tablet platforms.
- Proactively identify gaps in the current e-Commerce product offering and lead the effort to develop solutions that drive business value.
- Synthesize product requirements from a variety of internal and external resources, including various cross-functional teams.
- Generate new product ideas, research/ analyze their feasibility and business impact, and then help in executing implementation of those ideas by collaborating with cross-functional teams, including Merchandising, IT, Marketing, Sales etc.
- Conduct user & site search analysis and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/ analysis.
- Collaborate with User Experience team on wireframes and UI designs that supports product requirements.
- Develop detailed product requirements documents and user stories. Work collaboratively with IT, QA, Design and Analytics across sprints to determine the best implementation and reasonable launch timelines to deliver great customer experiences.
- Analyze product performance and customer feedback Pre and post-launch, and respond quickly to diagnose and correct problems.
- Root cause analysis of problems and suggesting improvements in product based on insights supported by solid analytics and logical thinking.
- Enhancing data collection procedures to include information that is relevant for building analytic system
- Transfer, communicate and report the gained knowledge and key findings out of the analysis, internally to the stakeholders.
Qualification:
- Bachelor's Degree in Computer Sciences, Technology, Business or equivalent experience.
Required Skills and Experience:
- 2-3 years of product management in ecommerce domain preferably product based and retail sector
- Experience in running rigorous A/B tests across desktop, tablet and mobile web
- Understanding and experience of conducting User testing would be preferred
- Strong analysis skills & deep understanding of web technology fundamentals
- Passion for creating best user experience.
- Knowledge of site analytics tools such as Site Catalyst or Google Analytics.
- Strong proficiency using Microsoft Office Suite (Word, Excel, PPT)
- Ideal candidate will be comfortable with managing and analyzing large volumes of complex data and presenting the findings to senior leadership to shape the product.
Soft Skills:
- Strong communication, interpersonal, analytical and problem-solving skills
- Ability to think, analytically and execute methodically.
- Excellent writing, speaking, and presentation skills
- Strong interpersonal skills, with demonstrated relationship-management skills, and a proven track record of delivering results and influencing both within and outside the organization.
- Willingness to roll up sleeves and do what is necessary to accomplish goals.
- Strong Creative skills with ability to think out of the box.
iOS App Development
Objective C
SwiftJob brief
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.
Responsibilities
- Design and build advanced applications for the iOS platform
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements and skills
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven working experience in software development
- Working experience in iOS development
- Have published one or more iOS apps in the app store
- A deep familiarity with Objective-C and Cocoa Touch
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- Packaging of Top Trending News of the day, Value additions, Ideation for Graphics, spl interviews, related to Business and Economics
- Managing Ideation for layout of Page
- Providing Constant inputs on Digital and TV Platform
- Managing our editorial calendar to ensure timely publication
- Assigning blog posts to writers
- Identifying gaps in our content and recommend new topics
- Creating style guides to use as reference
- Proofreading and editing written pieces before publication
- Scheduling social media posts
- Conducting keyword and SEO research to understand customers’ needs
- Monitoring web traffic and engagement (e.g. conversions and bounce rates)
- Coordinating with marketing and design teams to illustrate articles
- Following industry-related news and generating ideas around trending topics
- Reviewing and updating published content as needed
What you need to have:
- Proven work experience as a Content Strategist, Content Manager or similar role
- A portfolio of published articles
- Experience in project management is a plus
- Knowledge of Content Management Systems, like WordPress
- Basic understanding of HTML and web publishing
- Familiarity with SEO guidelines and keyword research tools (e.g. Moz and Google Keyword Planner)
- Experience using social media for business
- Solid writing and editing skills in English
- Time-management skills
- Ability to guide and motivate team members
- BSc in Marketing, Journalism or relevant field
PHP
HTML/CSS
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