11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur
Apply to 11+ Tech Support Jobs in Jaipur on CutShort.io. Explore the latest Tech Support Job opportunities across top companies like Google, Amazon & Adobe.
Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs
Research Analyst – Support research initiatives, gather and analyze data, and contribute to decision-making insights.
Location: Jaipur, Vaishali Nagar
Stipend: Unpaid
Key Responsibilities:
Conduct in-depth research on global market trends and industry landscapes
Analyze data from multiple sources and synthesize key insights
Support internal teams with market intelligence, competitor mapping, and lead profiling
Utilize LinkedIn and other digital platforms to support outreach and research initiatives
What You’ll Gain:
Practical experience in global market research
Exposure to industry tools used for real-world business research
Enhanced understanding of how to leverage LinkedIn and other platforms for market and talent insights
Essential Duties and Responsibilities:
Job Description:
- It’s a Client facing role with a proven experience into security or backup solution sales.
- Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
- Identify and close deals into SMB/Enterprise segment.
- Manage a healthy relationship with the OEMs.
- Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
- Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.
Skill Requirements:
Good communication skills.
Mandatory Requirement
At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai
Education and/or Work Experience Requirements:
- At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given.
Job Requirements:
Minimum Experience: 2 years
Working Days: 6 days Monday to Saturday (3rd Saturday off)
Salary: As per market standards plus incentives
Plus mobile
● Should have strong experience in Automation testing, developing and executing test cases.
● Should have strong experience in Selenium with Java & Cucumber framework.
● Should have a good amount of experience working with Mobile Application testing using Appium
● Experienced with few of the Automation Testing tools : Selenium, Cucumber, TestNG, SOAP UI/Rest API, Appium.
● Good knowledge of software testing life cycle :Test planning, Test design and execution, Defect Management, Test Reporting.
● Hands-on experience on Functional, Regression, System and UAT Testing.
● Good exposure with both Web and Mobile Automation Testing.
● Excellent defect finding, debugging, root cause analysis capabilities.
iOS App Development
Objective C
SwiftRoles and Responsibilities :
- Design and build application for iOS platforms
- Writing well designed, testable, efficient code by using the best software development practices
- Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools
- Responsible to work on bug fixing and improving application performance
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
React.js
Javascript
Redux/FluxJob Responsibilities:
* Design, build, and maintain efficient, reusable, and reliable Java code
* Ensure the best possible performance, quality, and responsiveness of the applications
* Identify bottlenecks and bugs, and devise solutions to these problems
* Help maintain code quality, organization, and automatization
* Prepare the technical design of complex technology components
Mandatory Skills:
* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java
* Solid understanding of object-oriented programming along with various design and architectural patterns
* Hands on experience with Spring, Spring Boot, JUnit
* Familiarity with concepts of MVC, Microservices, RESTful
-Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, and Display)
-Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
-Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
-Manage social media marketing campaigns
-Manage digital advertising campaigns (SEM, Display, Social, and Programmatic)
- Managing internal communication & business correspondence from the MD desk.
- Calendar Management: Ensuring prompt and effective follow up on all Internal and external meetings based on calendar information, managing last minute changing schedules.
- Making all travel arrangements (domestic & international) and coordinating for logistics like visa, transport, hotels etc.
- Coordinating board meetings, meetings with foreign delegates, senior leadership teams etc.
- Preparing minutes of the meetings, reports & presentations.
- Maintaining the current filing and database system, and looking for ways to improve current systems.
- Contribution in event planning.
- Processing expense reports of MD on monthly basis.
- Assisting in capturing market intelligence & monitor customer activities.
- Formatting information for internal and external communication – memos, emails, presentations, reports.
- Managing the social media channels/ profiles of the senior stakeholders/ director.
- Prior Experience in working with leadership roles is a must.
- Superior ability to build relationships with senior leaders, and work across businesses.
- Ability to handle confidential information with tact and diplomacy.
- Be aware of the CEO's agenda fully and anticipate and support his business and life needs.
- Should have strong experience in making travel arrangements and calendar management.
- Spontaneous in response and flexible in taking calls.
- Outstanding organizational and time management skills
- Having excellent verbal and written communication.
- Should be a pro at excel and PPT.
- Should be willing to work for six days a week
- 4+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing
- Experience in automation testing
- Bachelor's Degree
- Experience in Functional and UI testing (mobile, tablet and desktop).
- Experience in developing, documenting and coordinating the deployment of manual and automated tests for complex systems.
Preferred Qualifications :
- Experience in using Python, Selenium and SQL
- Strong project management skills, preferably with software testing or operations.
- Strong focus on customer experience, curiosity about how things fit together and a passion for driving improvements to raise the overall quality level of our software and operations environments.
- Creativity and initiative to improve the customer experience and advertising operations processes.
- Excel in communicating with technical and business leaders in advertising sales, campaign management, design, operations, developers, and technical leaders, even if they are remote.
- Ability to deal with ambiguity in a fast-paced environment where every change affects the experience of millions of customers.
- Experience working with global teams.
Laravel
PHPJavascript- Implementation of a robust set of services and APIs to power the web application
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Integration of the front-end and back-end aspects of the web application
- Design/Architect Application Architecture
- Design/Architect Database Design/Architecture
- Provide solutions for Optimizing Application & Database Performance.
- Interacting with clients and understanding their tech requirements, to implement them accurately as per needs.
- Coordinate with team for task management.
- Understanding of MVC Architecture
- Proficient knowledge of PHP and Laravel Framework
- Knowledge of advanced JavaScript libraries and frameworks such as AngularJS, ReactJS
- Understanding of fundamental design principles behind a scalable application
- Knowledge to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools (Git)
Field Sales, Revenue 💵 - PagarBook
(Temporary fulltime)
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Fixed salary (~15-18k a month)
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● North:
○ Jaipur - 5 Associates
Delhi
NCR
Gurugram
Ludhiana
Punjab
Chandighar
Jammu and Kashmir
Follow Cutshort