11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

We are looking for a seasoned and results-driven Senior QA Engineer with 7 to 8 years of experience in Manual and Automation Testing. The candidate should have deep expertise in QA processes, strong automation skills using Python or equivalent, and the ability to lead quality initiatives for our core product suite. You won't just be finding bugs — you will be building a resilient quality ecosystem that leverages modern tools. 

What You’ll Be Doing:  

● Understand business requirements and convert them into test scenarios and test cases 

● Perform Manual Testing including Functional, Regression, Integration, & System Testing 

● Develop, maintain, and execute Automation Scripts using Python 

● Identify, report, and track defects using defect management tools 

● Work closely with Developers, Product Managers, and QA team members 

● Lead requirement analysis, test planning, and test case reviews 

● Contribute to improving QA processes and automation coverage 

● Participate in sprint planning, retrospectives, and cross-functional reviews 

● Identify, report, and track defects using defect management tools; manage triage and resolution with development teams 

● Catch edge cases before they become production issues 

● Co-ordination is release processes 

Automation Skills:  

● Maintain, and extend robust Automation Frameworks ( PyTest / Selenium) for UI and backend services as well as design patterns, and CI/CD integration 

● Monitor nightly automation runs, troubleshoot defects 

● Ability to design, extend, debug, and maintain test frameworks independently 

API and Database Testing:  

● Perform contract testing and functional validation of REST APIs using Postman or similar tools. 

● Write complex SQL queries to validate data pipelines, migrations 

Qualifications:  

● Strong understanding of Software Testing concepts 

● Experience in writing Test Cases and Test Scenarios 

● Experience in Defect Tracking tools (JIRA, etc.) 

● Experience in CI/CD tools (Jenkins, GitHub Actions, GitLab CI) 

● Experience in Agile / Scrum methodology 

● Strong analytical and problem-solving skills with a 'break-it' mentality 

● Good communication skills — ability to articulate quality risks to non-technical stakeholders 

● Self-motivated, quick learner, and proactive in driving quality culture 

● Strong team player with empathy to help developers 'fix-it' 

● Exposure to Agentic AI testing frameworks 

Key Responsibilities:

Design, develop, and maintain interactive dashboards and reports using Power BI and Looker.

Write and optimize DAX queries to support complex business logic and calculations.

Collaborate with data engineers, analysts, and business stakeholders to understand reporting needs and translate them into technical solutions.

Ensure data accuracy, consistency, and performance across BI solutions.

Perform data analysis and validation to support business initiatives.

Automate and streamline reporting processes for efficiency and scalability.

Stay updated with the latest BI tools, trends, and best practices.

Required Skills & Qualifications:

Minimum 5 years of experience in BI development and data analytics.

Strong proficiency in Power BI, including DAX and Power Query.

Hands-on experience with Looker and LookML.

Solid understanding of data modeling, ETL processes, and SQL.

Ability to work with large datasets and optimize performance.

Excellent problem-solving and communication skills.

Bachelordegree in Computer Science, Information Systems, or a related field.

1. Write high-quality technical content, blogs, website content, and articles
2. Create engaging social media content for different platforms
3. Research industry trends, competitors, and audience interests
4. Optimize content using SEO best practices
5. Work closely with the marketing and design team for content planning
6. Ensure all content is clear, thoughtful, and aligned with the brand voice
7. Proofread and edit content before publishing
8. Take ownership of assigned projects and meet deadlines consistently

A Customer Care Executive is responsible for handling customer interactions through calls, emails, or chats, resolving queries, and ensuring customer satisfaction. The role requires good communication skills, problem-solving ability, and patience, as executives act as the direct link between the company and its customers.

Position: Java Lead

Experience: 7+ Years

Location: Jaipur (Onsite)

Joining: Immediate Joiners Preferred

Employment Type: Permanent

Company: Deqode

Role Summary:

We are looking for a Java Lead to join Deqode’s backend engineering team. This role requires deep hands-on expertise in Java technologies along with the ability to lead a team and drive complex technical implementations.

Key Responsibilities:

• Take ownership as Lead Developer for backend services.
• Manage a team of 5-7 Java developers; mentor and guide juniors.
• Perform code reviews and ensure adherence to coding best practices.
• Contribute in writing clean, testable, scalable code using Java and Spring Boot.
• Own and drive technical design discussions and implementations.
• Work with cross-functional teams: Frontend, QA, DevOps, Product, and 3rd parties.
• Ensure robust unit testing, code coverage, and maintain high quality deliverables.
• Troubleshoot defects and support production deployments.

Required Skills:

• 7+ years of Java development experience
• Expertise in Spring Boot and REST APIs
• Strong experience in Microservices Architecture
• Knowledge of Netflix OSS or Spring Cloud
• Proficient in writing JUnit test cases
• CI/CD pipeline experience in real-time projects
• Understanding of Docker and Kubernetes
• Exposure to AWS Cloud Services from a development perspective

• Planning & Strategy - Plan and execute a sales strategy that will help the team to get quality business.
• Build Process - Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material - Creates marketing literature and promote products and time-sensitive sales
• Networking - Attend SHRM conferences, Recruitment Agency Expo, and similar events to grow networks in the industry across the globe.
• Lead Generation - Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management - Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning - Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis - Assesses clients’ needs and accordingly makes recommendations and solutions.
• Proposals - Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate - Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals - Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated - Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting - Provides recruitment consultation and after-sales.
• Project Management - Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing - Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management - Maintain good relationships with the internal, as well as external stakeholders.

• Years of Relevant Experience- Minimum 3 years of proven experience in Recruitment/ Staffing Sales/ Business Development.
• Education & Work experience- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Human Resources or other relevant fields.
• Software and Applications- Tech-savvy with good knowledge of MS Office, CRM Systems, have the knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

What you need to have: