11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Work Mode: Full-time, in-person

Reporting To: VP – Software

Job Description

We are looking for a hands-on Technical Lead Engineer to lead the design, development, and delivery of our Head-End System (HES), Meter Data Management (MDM), and Smart Metering platform. The role requires strong backend engineering expertise, deep understanding of smart metering and utility systems, and the ability to guide a development team through architecture, implementation, integration, testing, deployment, and production support.

The ideal candidate will have practical experience building scalable IoT or utility platforms involving smart meter communication, DLMS/COSEM protocols, real-time data acquisition, validation, event processing, command execution, and integration with enterprise systems such as billing, NMS, OMS, and analytics platforms.

Key Responsibilities

• Lead end-to-end technical development of HES, MDM, AMI/AMR, and smart metering modules.
• Design scalable backend architecture for meter communication, data ingestion, validation, processing, storage, and reporting.
• Implement and guide development of DLMS/COSEM IEC 62056 based meter communication.
• Integrate with smart meters, DCUs/gateways, billing systems, NMS, OMS, analytics systems, and third-party utility platforms.
• Lead Java/Spring Boot backend development using REST APIs, messaging queues, socket programming, and distributed system patterns.
• Design high-volume data pipelines for interval data, events, alarms, billing reads, and meter health data.
• Ensure performance, scalability, fault tolerance, database optimization, and reliable production operations.
• Mentor developers, review code, define engineering standards, and guide sprint-level technical execution.
• Work with product, project, QA, deployment, and customer teams to convert utility requirements into robust technical solutions.
• Own technical troubleshooting for production issues, performance bottlenecks, device communication failures, and integration defects.
• Prepare technical documentation, architecture diagrams, API specifications, and deployment guidelines.

Required Skills

• 6+ years of software development experience, including 3+ years in smart metering, HES, MDM, AMI, IoT, or utility platforms.
• Strong hands-on experience with Java, Spring Boot, REST APIs, JDBC/JPA, multithreading, backend system design, debugging, performance tuning, and production support.
• Practical experience with DLMS/COSEM, IEC 62056, Gurux or similar frameworks, smart meter communication, meter reads, events, commands, and remote operations.
• Strong understanding of communication protocols such as TCP/IP, socket programming, FTP/SFTP, MQTT/HTTP, and related integration patterns.
• Experience with Kafka/RabbitMQ, MySQL/MariaDB, MongoDB, Redis, ClickHouse, Apache Solr, or similar messaging and data platforms.
• Knowledge of scalable architecture, including clustering, replication, load balancing, caching, retries, failover, monitoring, and large-scale time-series data handling.
• Experience leading backend engineering teams, owning technical delivery, reviewing code, and mentoring developers.
• Preferred: experience with utility/DISCOM projects, AMISP programs, billing engines, prepaid metering, NMS/OMS, energy accounting, cloud services, CI/CD, Docker/Kubernetes, observability, and cybersecurity for smart metering systems.

Education Requirement

Bachelor’s degree in Computer Science, IT, Electronics & Communication, Electrical Engineering, or a related engineering discipline is preferred. Candidates with strong hands-on HES/MDM, AMI, DLMS/COSEM, IoT, or utility software experience may be considered even with a different academic background.

• Experience – 10+yrs 
• Successfully handle Mobile application projects( iOS , Android , Phone gap) and web projects.

Responsibilities:

• Client Management & wireframe design
• Resource Management related to the client projects iOS, Android, PhoneGap developers & designers
• Project execution and reporting to management  team on daily bases.
• Project execution related SRS.
• Co-ordinate with senior management of company.
• Facilitate buy vs build decision in the organization and engage with vendor management/ sales Dept. to prepare RFI/RFP, 
• Develop Maintains and manages details project plans, Actionable items and major milestone for all the project assigned.
• Provides research and assistance to leadership in the development and design of new projects
• Manages project status and information in the form of formal briefings, project update meetings, and written, electronic, and graphic reports
• Serve as primary point-of-contact for time-sensitive and critical matters such as executive/management/supervisor escalations

Required Skills:

• Ability to collaborate with technology resources on projects given solid understanding of current internet technologies and trends
• Strong project management and delivery processes/methodology skill sets - knowledge of Agile project management methodology and PMP
• Strong attention to detail and focus on task completion is critical
• Excellent oral and written communications skills
• Excellent verbal, written, presentation and interpersonal communications skills
• Ability to handle multiple tasks at the same time as well as changing priorities
• Understanding of the mobile application market and devices (phones and tablets)
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to create, manage, and deliver against large, interdependent project plans
• Ability to work under tight deadlines with multiple people and departments

Kindly connect in case of any query.

Roles and Responsibilities

Build websites using WordPress

Write coding using HTML and CSS

Design new features for existing websites.

Customize themes to meet existing website requirements

Web Technologies/scripts: AJAX, HTML HTML 5, XHTML, CSS 3, JavaScript, Json-LD, DHTML,

XML/Web Services, XSLT, Soap, NUSOAP, CSS Webkit

Webservers: Apache, IIS, WAMP, XAMMP

Editors: Macromedia Dreamweaver, Notepad++, Text pad.

Versioning Tools: SVN, CVS, VSS, TortoiseCVS.

Operating Systems: Linux, Windows 7, Windows Vista, WINDOWS XP.

CMS: Joomla, Mambo, Drupal, Wordpress

Web Editors: FCK, TinyMCE

Administrative Tools: PhpMyAdmin, Navicat, SQLYOG, Toad

Framework: MVC, CodeIgniter, Zend, CakePHP

Languages PHP4/5

Databases: MySQL4/5, SQL SERVER, Oracle

What we are scouting for

• BS/MS in computer science or equivalent work experience in IT
• 2+ years’ experience designing and developing applications using Java EE platforms
• A strong hands-on programming knowledge in Core Java including Java 8. To solve the problem given in optimized way.
• Strong knowledge on the Data structure and algorithm.
• Experience developing and designing API integrations using SOAP/RESTful
• Should be able to understand the time complexity of the existing algorithm. Able to compare different algorithms available.
• Expert understanding of the object-oriented design and programming concepts
• Know the fundamentals of Object-Oriented Programming using Java;
• Used SQL & NoSQL solutions
• Experience in GIT/SVN, build tools such as Ant/Maven/Gradle
• Experience in JUnit, Sonarqube, Mockito, Jacoco, Maven & Jenkins

Technical Competency – Nice to have

• Experience in Dependency Injection, Annotation, Validations, Auto Wiring
• Good knowledge in internal working on Memory Management, Transaction management
• Knowledge on DevOps pipeline tools like Jenkins, tools for Code quality scan, tools for security scan
• Spring boot
• Spring MVC
• Any Java Certification

Behavioural Competency

• Strong interpersonal communication skills
• Ability to lead self and team toward common goals
• Excellent oral and written communication, presentation, and analytical skills
• Excellence in technical communication with peers and non-technical cohorts

What you will be doing

• As a self-motivated and enthusiastic member of our team, you will work with extremely talented peers in a fun environment building performance efficient payment authorization services that are highly scalable, configurable and available
• You’ll work in an Agile environment with a focus on problem solving and engineering excellence.
• Worked independently and as a member of a team, determined to make active contributions to the assigned Team
• Flexible and adaptable approach to the roles assigned to you
• Ability to coordinate and prioritize tasks, and work in a fast paced and challenging environment
• Deliver on time under dynamics with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
• Make a large impact on the design, architecture, and implementation of cutting edge products
• Work with other team members to investigate design approaches, prototype new technology

and evaluate technical feasibility

• Work in an Agile/Scrum environment to deliver high quality software
• Establish architectural principles, select design patterns and then mentor team members on their appropriate application

Ruby on Rails Developer Responsibilities:

• Designing and developing new web applications.
• Maintaining and troubleshooting existing web applications.
• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.

Ruby on Rails Developer Requirements:

• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience working with ruby on rails as well as libraries like Resque and RSpec.
• Ability to write clean ruby code.
• Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
• Experience with AngularJS or BackboneJS.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
• Knowledge of server-side templating languages including Slim and Liquid.
• Familiarity with testing tools.

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

                                 Job Description for IOS Developer:-

- We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

- Your primary focus will be the development of iOS applications and their integration with back-end services.

- You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities :

- Design and build applications for the iOS platform

- Ensure the performance, quality, and responsiveness of applications

- Collaborate with a team to define, design, and ship new features

- Identify and correct bottlenecks and fix bugs

- Help maintain code quality, organization, and automatization

Skills :

- Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning

- Familiarity with Restful APIs to connect iOS applications to back-end services

- Knowledge of other web technologies and UI/UX standards

- Understanding of Apple's design principles and interface guidelines

- Knowledge of low-level C-based libraries is preferred

- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

- Familiarity with continuous integration.