11+ Tech Support Jobs in Jaipur | Tech Support Job openings in Jaipur
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Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs
Key Responsibilities:
1. Scriptwriting & Concept Development
Develop engaging scripts for advertisements across platforms such as YouTube, Instagram, Facebook, OTT, and digital campaigns.
Create storyboards, concepts, and frameworks that bring ideas to life visually and emotionally.
Write scripts for brand videos, explainer videos, testimonial videos, product launch videos, and motion graphics content.
Craft strong messaging aligned with brand tone, target audience needs, and marketing objectives.
2. Content & Creative Strategy
Work closely with marketing to understand campaign goals, audience behaviour, and positioning.
Participate in brainstorming sessions and develop creative concepts and themes for campaigns.
Ensure all scripts follow a strong creative direction, storytelling style, and narrative flow.
Adapt script ideas into shorter versions, teasers, reels, and platform-friendly formats.
3. Collaboration & Production Support
Work with video editors, designers, voice-over artists, and production teams to ensure the script vision is executed accurately.
Provide direction during video shoots or recordings when required.
Review final outputs and recommend creative improvements for higher impact.
4. Research & Insights
Study competitor ads, industry trends, student pain points, and content patterns to generate fresh ideas.
Experiment with different storytelling styles—emotional, humorous, inspirational, narrative-based, problem-solution, etc.
Analyze ad performance data to improve script quality and engagement.
- Skills & Requirements
Strong flair for creative writing, storytelling, and script development.
Ability to convert product benefits and educational concepts into relatable, high-impact scripts.
Excellent command over English and Hindi (bilingual scriptwriting is a plus).
Prior experience writing scripts for ads, short videos, digital content, or storytelling formats.
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Job Roles
Sales :
- Plan and achieve monthly sell out targets
- Achieve Monthly, Quarterly and Yearly Revenue and PM Goals
- Create Weekly/Monthly reports and monitor performance, driven by on-site KPIs
- Conduct Monthly Business review with partners.
- Review and tracking of commercial agreements
Marketing and Onsite Experience :
- Plan Marketing/Promotional calendar with Digital Marketing Manager for Ellementry.com as per quarterly/yearly marketing budgets.
- Actively support and drive the Seasonal Go To Market execution for Ellementry.com
- Constant improvement and actualization of customers on-site experience in alignment with defined GTM strategy
- To Ensure Catalog and Listing Hygiene and achieve high content score
- Charged with and responsible for identifying new ways to improve site conversion, average order size, cart abandonment, and other key performance indicators to maximize sales growth and profitability.
- Provide oversight for managing Affiliate program
KPIs :
- Own e-Commerce projects and work with respective partners and regional/global teams to support the definition, technical implementation, testing, deployment and operations of chosen e-Commerce project.
- Perform cross-platform, cross-browser QA validations on website development releases, acting as the liaison between eCommerce, Global Team, and IT to ensure smooth project planning and delivery.
- Propose and implement websites evolutions - including new content and new features
- Coordinate deployment and UAT.
Qualifications : Diploma / Bachelors degree. Masters degree will be preferable.
Other Job Requirements :
- 3-5 years of experience with minimum 2 years of relevant experience in managing dot com and Marketplace business for a brand.
- Basic technical know how of an E-commerce site and understanding of building/improving E-com sites.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile).
- Able to interpret business objectives and successfully incorporate those objectives into projects.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile, chat, telephony).
- Good knowledge of web analytics tools such as Google Analytics & GTM.
- Strong verbal and written communication skills.
- Highly organized, task-oriented, business-driven.
- Project management and strong attention to detail skills
Job Description
We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.
Eligibility Criteria
- Minimum 6 months of experience in Voice Process (Customer Support Associate).
- Excellent verbal communication skills in English.
- Undergraduates and Graduates both are eligible to apply.
Job Details
- Salary: ₹29,000 CTC
- Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
- Interview Rounds: HR Round → Operations Round → Client Round
- Versant Requirement: C1 US Voice Versant
Additional Benefits
- Cab facility: Available for female employees during odd hours.
- Cab allowance: ₹180 per day for male employees.
We are looking for an efficient Business Development Executive candidate who can immediately join us and has prior experience and knowledge only in the software/IT industry, handling software products(web applications, mobile applications) along with client handling. As a BDE you are expected to contribute to the successful completion of a client's journey from pitching to converting to a prospective client for the organization.
PROCESS RESPONSIBILITIES
- Cold Emailing.
- Communicating to different clients to know their requirements.
- Follow-ups with valuable leads and converting them into clients.
- Collaborating with sales manager to improve sales.
- Identifying the effective market to improve the client base,
- Bringing in new ideas and processes to help in achieving overall business.
EXPECTED TO BRING IN
- Having 1-2 yrs of relevant experience.
- Good communication skills both verbal and written are a must.
- Completed UG or PG degree in sales or marketing or business administration.
- Prior experience only in the software industry.
- Knowledge of CRM tools would be an advantage.
.NETKey Responsibilities:
• Interact with team-mates and customers to identify problems and solutions in working toward completion of project goal. • Develop technical specifications based on functional requirements • Initiator and communicator – Drive communication with potential customers through effective product demonstrations, understand their needs, and provide feedback to product teams. • Develop components of the technical solution • Help/co-ordinate with teammates in the creation of custom components and applications • Perform tests according to a given test plan and documents results • Perform basic support and debugging in test and production environment • Identify and escalate problems • Maintain and repair existing applications
Desired Skills:
• Work Experience in Sitecore's latest version • Good experience with .Net 4.5, HTML, JavaScript, CSS, MVC, Web services, SQL Server • Good knowledge of Sitecore CMS Strong knowledge of Visual Studio, TFS, and at least one of the .NET languages (Vb.Net, C#, ASP.NET) • Hands-on experience in .Net Core. • Deep understanding of the web: protocols, architecture, infrastructure, servers (IIS), proxies, load balancing, high availability, and databases, etc. • Deep understanding of modern patterns and practices: unit testing, inversion of control, repository, MVC and continuous integration, etc. • Good to have- Knowledge in Sitecore 10.0/ Sitecore Headless Architecture
HTML/CSS
Adobe Illustrator
Toppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.
WHY SHOULD YOU JOIN TOPPR
Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.
Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.
Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
Toppr’s journey, mission, values, future outlook, and footprint across India.
Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.
Carry out at least 3 counseling sessions/day with students and their parents at their homes.
Become an expert at understanding students’ profiles and their problems through structured counseling sessions. Explain to students how Toppr’s personalised learning app addresses their needs.
Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.
Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.
Integrity: As an AC, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
Empathy: Ability to approach any situation with patience and natural empathy.
Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.
Communication: Excellent communication skills in English and/or the regional language.
Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.
HOW YOU’LL RAMP
In First Week…
By Day 30…
By Day 90…
WHO YOU ARE
To be successful in this role, you’ll need to have the following skills:
ABOUT TOPPR
Toppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after- school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.
Requirements
Laptop
Two wheeler
Android device
Benefits
Unlimited Incentived & Other Allowances
PHP
Laravel
Angular (2+)
NodeJS (Node.js)2) Must have good analytical and problem solving skills.
3) Good Knowledge of OOPS, PHP, MVC frameworks, NodeJs, Frontend Framework: ReactJs/AngularJS, GIT, MySql, NoSql/MongoDb, CSS, AJAX, HTML5.
4) Write error free code and follow coding standards. Able to perform Code Review job.
5) Work closely with QA person to assist in the testing process.
6) Perform R&D tasks if assigned and communicate with the Designer and UI team.
6) Build reusable code and libraries for future use.
7) Able to work closely with the team and meet the tight deadlines where necessary.
8) Strong Communication Skills.
CakePHPPHP
CodeIgniterLaravel
C#We are seeking a developer responsible for building games for various target platforms based on the Unity framework. Your primary responsibilities will be to implement game functionality translating design ideas, concepts, and requirements into a functional and engaging game. A commitment to collaborative problem solving, sophisticated design, and a quality product are essential.
Skills Required:
- Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
- Familiarity with level design and planning.
- Experience with game physics and particle systems.
- Experience with mobile and console game development.
- Experience optimizing memory and space usage for support of older hardware.
- Ability to constantly learn and stay in touch with evolving game standards and development technologies.
- Strong understanding of object-oriented programming.
- Familiarity with current design and architectural patterns.
- Knack for writing clean, readable, and easily maintainable code.
If you are looking forward for this opportunity, kindly apply with us with below asked details:
Total Experience:
CTC:
ECTC:
NP:
Current Location:
Hometown:
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