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Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Integration Developer

ROLE TITLE

Integration Developer

ROLE LOCATION(S)

Bangalore/Hyderabad/Chennai/Coimbatore/Noida/Kolkata/Pune/Indore

ROLE SUMMARY

The Integration Developer is a key member of the operations team, responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical support, system troubleshooting, performance monitoring, and assisting with the implementation of integration solutions.

ROLE RESPONSIBILITIES

·       Design, develop, and maintain integration solutions using Spring Framework, Apache Camel, and other integration patterns such as RESTful APIs, SOAP services, file-based FTP/SFTP, and OAuth authentication.

·       Collaborate with architects and cross-functional teams to design integration solutions that are scalable, secure, and aligned with business requirements.

·       Resolve complex integration issues, performance bottlenecks, and data discrepancies across multiple systems. Support Production issues and fixes.

·       Document integration processes, technical designs, APIs, and workflows to ensure clarity and ease of use.

·       Participate in on-call rotation to provide 24/7 support for critical production issues.

·       Develop source code / version control management experience in a collaborative work environment.

TECHNICAL QUALIFICATIONS

·       5+ years of experience in Java development with strong expertise in Spring Framework and Apache Camel for building enterprise-grade integrations.

·       Proficient with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Hands-on experience with RESTful APIs, SOAP services, and file-based integrations using FTP and SFTP protocols.

·       Strong analytical and troubleshooting skills for resolving complex integration and system issues.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

·       Good understanding of containerization and cloud-native development, with experience in using Docker, Kubernetes, and Azure AKS.

·       Experience with OAuth for secure authentication and authorization in integration solutions.

·       Strong experience level using GitHub Source Control application.

·       Strong background in SQL databases (e.g., T-SQL, Stored Procedures) and working with data in an integration context.

·       Skilled with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

GENERAL QUALIFICATIONS

·       Excellent analytical and problem-solving skills, with a keen attention to detail.

·       Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders.

·       Experience working in a fast paced, production support environment with a focus on incident management and resolution.

·       Experience in the insurance domain is considered a plus.

EDUCATION REQUIREMENTS

·       Bachelor’s degree in Computer Science, Information Technology, or related field.

Key responsibilities:

• Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
• Understand how our applications operate, are structured, and how customers use them
• Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
• Participate with the engineering and operations teams to define plans for standardizing, scaling and enhancing our products and the services utilized to deploy/install/release those products
• Participate in interactions with customers as a technical expert for product subsystems
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Other duties from time to time as determined by management

• Own the development, testing, and maintenance of native SDKs and Unity on different mobile platforms, their respective OS versions, and devices.
• Partner with [redacted] to design and test new features and products.
• You have the desire to learn new things, try new technology, and seek opportunities to grow and mentor.
• Provide thought leadership in mobile engineering and bring your passion for technology to motivate and inspire on a day to day basis.
• Provide detailed estimates of work and ensure timely delivery of features.
• Produce and ensure delivery of quality, readable, and well-tested code.
• Rely on judgment and experience to plan and accomplish goals in a timely manner.
• Own the elements required to deliver features and results to internal stakeholders.

Responsibilities:

• Develop application functionality using various coding languages.
• Setting security measures against various types of cybercrimes.
• Maintain client and server-side applications.
• Train the fellow team members on blockchain technology.
• Attend meetings, brainstorm sessions, and daily standup for enhancing your knowledge of new technologies.
• Adhering to all the rules and regulations of data protection for digital payments.
• Staying updated with the latest crypto technologies for data protection.

Required Skills:

• 6+ years of exp in Designing, developing, and testing blockchain systems.
• Ability to write efficient and modular code.
• Good exp in preparing documentation on the blockchain development processes.
• Securing the blockchain network with new technologies.
• Utilize cryptography techniques to protect against hackers and other cyber attacks.

Overview:

We are looking for Test Engineers to work on quality assurance of software applications using the Open API ecosystem for reputed Financial and Insurance companies. This candidate should be experienced in executing manual and automated testing tools and processes.

• Review requirements, specifications and design documents to provide business & customer experience feedback
• Create and maintain well-structured test plans, test cases and defects using tools like JIRA and QC
• Design, develop and execute automation scripts using opensource tools like PostMan and Rest-Assured
• Test native and responsive mobile applications

• Experience of 2 - 5 years in Functional and Automation testing
• Experience in working with automation tools like Selenium, TestNG, Automation tools - BDD (Cucumber)
• Experience working in an Agile/Scrum development process and QA methodologies
• Experience in testing of mobile native and responsive design apps
• Hands on experience on automated testing tools alike TestArchitect, MockIt and Rest-Assured
• Hands-on experience with both white box and black box testing
• Experience with performance and/or security testing will be an added advantage

• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.

Requirements:

• Bachelor’s degree in computer science or related field.
• Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL.
• Experience with complete eCommerce lifecycle development.
• Understanding of modern UI/UX trends.
• Knowledge of Google Tag Manager, SEO, Google Analytics, PPC, and A/B Testing.
• Good working knowledge of Adobe Photoshop and Adobe Illustrator.
• Strong attention to detail.
• Ability to manage projects and work to strict deadlines.
• Ability to work in a team environment.

• As a DevOps engineer, you will be responsible for
• Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
• Creation of CI/CD pipelines to ensure smooth delivery of projects.
• Proactive Monitoring of overall infrastructure (Logs/Resources etc)
• Deployment of application to various cloud environments.
• Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
• Practice and implement best practices in every aspect of project deliverable.
• Keeping yourself up to date with new frameworks and tools and enabling the team to use them.

Skills Required

• Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
• Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
• Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
• Web Server/Application Server deployments and administration.
• Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
• Work experience of at least 1 year in the following are mandatory.

If you do not have the relevant experience, please do not apply.

• Any cloud provider (AWS, GCP, Azure, OpenStack)
• Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
• Scripting languages (PHP, Python, Shell, Bash, etc.?
• Docker or Kubernetes
• Troubleshoot and debug infrastructure Network and operating system issues.

What you need to have: