Dhanush Tech

https://dhanushtech.com

Founded :

2018

Type :

Services

Size :

20-100

Stage :

Raised funding

About

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Connect with the team

Nishant Chhabria

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Jobs at Dhanush Tech

Tech Support Engineer

at Dhanush Tech

1 recruiter

Posted by Nishant Chhabria

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Pune

1 - 7 yrs

₹2L - ₹4L / yr

Tech Support

Communication Skills

Telesales

Business Process Outsourcing (BPO)

JOB DESCRIPTION TECHNICAL ASSOCIATE 1. Work with International Clients (US UK AUS). 2. Sales and Delivery of Technical Service and Support for APPLE(iOS, MAC) 3. Troubleshoot and resolve client tech issues related to MAC Deskstop, ipad, iPhones 4. Fixation of Virus & Malware Intrusion Etc. 5. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. 6. Microsoft certified JOB SPECIFICATION: 1. Fluent English Communication Skills. 2. Undergraduate / Graduate 3. Attention to detail. OFFERING: SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY + ONE MEAL KEY ACTIVITIES: 1. Provide Technical Support to International Customers through REMOTE. 2. Providing Technical Support related to any of the Product lines like computers, laptops, Operating system (Windows, iOS, Android), browser, email, chat , anti-virus, firewall, router, printer, scanner, computer hardware etc.

Telesales Executive

at Dhanush Tech

1 recruiter

Posted by Nishant Chhabria

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Pune

1 - 5 yrs

₹-1L - ₹4L / yr

Telesales

Tech Support

Customer Success

JOB DESCRIPTION FOR CSE Skills and Qualifications Excellent Customer service and negotiation skills Basic PC skills including quick data entry Strong Analytical Skills and ability to work through ambiguous situation Willing to work in 24/7 shifts Willing to work Graduate in any field with minimum of 1-2 years of work experience as a Sales Executive (or similar) Foreign Language skill will be an added asset Willing to work in Pune Kharadi 411014 Job Description and Duties 1. Maintain company product knowledge 2. Receive and resolve customer queries via inbound phone call/email/web chat 3. Provide support on non technical account management customer queries 4. Effectively articulate necessary customer and non-technical information to customers in a 5. simple and concise manner. 6. Guide customer through online payment portal and ensure a smooth sales process. 7. Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions 8. Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.

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