ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
About Ashnik
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Job description
Overview
The infrastructure for regulation-compliant AI. Train and deploy generative AI for the large enterprise.It is the most private solution for enterprise AI. Achieve best-in-class and compliant AI at the fraction of the time and cost. It is an enterprise AI platform that provides state-of-the-art and regulatory-compliant AI for a fraction of the cost. It simplifies model training across privacy-critical datasets using Federated Learning and Differential Privacy.
Ø Roles & Responsibilities:-
Proven experience as a DevOps Engineer or similar role, with a strong focus on AWS, Docker, and orchestration.
- In-depth knowledge of AWS services and infrastructure, including EC2, VPC, RDS, S3, IAM, and CloudWatch.
- Expertise in containerization technologies like Docker and container orchestration platforms such as AWS ECS or Kubernetes.
- Experience with infrastructure-as-code (IaC) tools like AWS CloudFormation or Terraform or AWS CDK.
- Strong scripting skills (e.g., Bash, Python) and proficiency in automating infrastructure provisioning and deployment processes.
- Familiarity with monitoring and logging tools such as AWS CloudWatch, ELK stack, or Prometheus.
- Knowledge of CI/CD practices and tools like Jenkins, Github Actions CI/CD, or AWS CodePipeline.
- Solid understanding of networking concepts, security best practices, and troubleshooting methodologies in a cloud environment.
- Ability to setup our on-prem software in a customer's cloud environment
Location-remote/bangalore
P.S-Only IIT madras, IIT Bombay, IIIT Hyderabad, atlassian,google,slack,zoom,e-commerce,internet & product based startup companies
Context :
This is a waste management vertical SaaS with leading solutions and acceptance from the market on the path to growth. However, the product architecture needs a redefinition because of impending growth. The product needs refactoring of bottleneck code pieces, introduction of flexibility through modularity, scalability, layers of application and infrastructure layer security, interfaces designs, large amounts of data management and synchronization of business-critical accounting data. All of these goals have to be achieved while the product remains in production and business grows.
What the Role Needs:
Review current architecture and anticipate engineering bottlenecks
• Identify subsystems and isolate them
• Design interfaces between subsystems, evaluate available tools for each of the subsystems and make choices
• Make choices of tools, libraries, frameworks and design patterns
• Set benchmarks and KPI metrics
• Mentor & coach team leads to ensure architectural blueprints are practiced.
Requirements :
• Extensive experience with AWS cloud infrastructure - EC2, S3, Route53, ELB, Auto-Scaling groups, VPC, AWS Lambda, SNS/SQS, DynamoDB
• Database design & management for data-heavy product/s - NoSQL & SQL DBs (MongoDB, PostgreSQL, MySQL)
• Extensive API design & patterns experience including micro services
architecture/communication - REST, Webhooks, API gateways, and GraphQL
• Prior experience in designing a multi-tenant architecture would be beneficial
• Experience with caching architectures and technologies - Redis, Memcached, or KeyDB
• Experience with caching, sessions, OWASP, state management design patterns, micro front ends, and frameworks (ReactJs/VueJS)
• Experience with designing & architecture of event driven services - Kafka, RabbitMQ, NATS.io, socket.io
• Experience in Docker, Kubernetes, or Cloud Native applications
• Have experience in one of the workflow orchestrations tools - Apache Airflow, Cadence by Uber, AWS Glue
• Solr or Elastic search experience
• Understanding and working with other senior team members to devise and execute DRP, data storage and backup strategies, incident reporting
• Prior experience of software architecture in real-time tracking like Uber
• Prior experience in notifications delivery tools - FCM
• Understanding of ADR and UM
System Engineer (ECU)
Location: Hyderabad
Fulltime
Your tasks as Specialist System Engineer ECU(m/f):
- Analysis of the requirements for the electronics control of occupant safety systems in alignment to the customer specifications
- Definition of the System Requirements for the embedded system
- Ensuring quality requirements according to ASPICE and ASIL (ISO 26262)
- Definition of the design and architecture of the ECU system taking into account the latest technologies and continuous improvement ideas using SYSML
- Coordination and functional leadership of the project team from hardware and software development
Your profile as Specialist Systems Engineer ECU(m/f):
- Successfully completed engineering studies in electronics, embedded system, or software
- Several years of professional experience in the development of control units within the automotive industry
- Experience in product development according to ASPICE and ISO 26262
- Assertiveness, target-oriented and structured working methods, ability to work in a team
- Willingness of intercultural work environment.
--
Regards
Qcentrio I
• Work with various stakeholders, understand requirements, and build solutions/data pipelines
that address the needs at scale
• Bring key workloads to the clients’ Snowflake environment using scalable, reusable data
ingestion and processing frameworks to transform a variety of datasets
• Apply best practices for Snowflake architecture, ELT and data models
Skills - 50% of below:
• A passion for all things data; understanding how to work with it at scale, and more importantly,
knowing how to get the most out of it
• Good understanding of native Snowflake capabilities like data ingestion, data sharing, zero-copy
cloning, tasks, Snowpipe etc
• Expertise in data modeling, with a good understanding of modeling approaches like Star
schema and/or Data Vault
• Experience in automating deployments
• Experience writing code in Python, Scala or Java or PHP
• Experience in ETL/ELT either via a code-first approach or using low-code tools like AWS Glue,
Appflow, Informatica, Talend, Matillion, Fivetran etc
• Experience in one or more of the AWS especially in relation to integration with Snowflake
• Familiarity with data visualization tools like Tableau or PowerBI or Domo or any similar tool
• Experience with Data Virtualization tools like Trino, Starburst, Denodo, Data Virtuality, Dremio
etc.
• Certified SnowPro Advanced: Data Engineer is a must.
Experience: 3-6 years
Location: Chennai
· Providing technical advice and troubleshooting for end users
· Experience in Enterprise Apple support like ABM, VPP,ACE and MDM
· Excellent OSX desktop and server support skills
· Experiencing supporting OS X desktop and server across a range of versions
· Strong experience with using and administrating JAMF
· Package Deployment, Image upgrade. Security patches &DEP
· Hands on experience with JAMF tools like Recon , Composure , remote and Admin
· Endpoint hardening via JAMF and self service management.
· Experience using terminal commands and scripts
· Great customer relationship skills
· Good written & verbal communication skills
· Being flexible and customer solution focused
· Experience in various application outlook , AD and Teams.
· Cloud knowledge
understand product ideas and business needs and help deliver these
as a series of ultra-fast experiments.
❖ Architect and implement backend services with high reliability and
scalability.
❖ Contribute to system architecture and database design.
❖ Set up best practices for development and champion their adoption.
❖ Write quality documentation and handle conflicts well to build
consensus.
❖ Learn about new technologies and incorporate them.
❖ Mentor young minds and foster team spirit.
We can provide upto 35LPA as per candidate's experience and knowledge.
Greetings of the day!!!
Hope you all are doing well,
We are looking for a Technical Writer who can join us within 15 Days or immediately.
Job Location: Permanent WFH
Experience: Min 3+ Years
Responsibilities:
●Write API documentation for API users, such as API reference docs and developer guides. Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.
● Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.
● Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.
●Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user’s understanding of the Open APIs.
●Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.
● Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open API’s.
Requirement
● Bachelor's degree in computer science, technical writing, core sciences or equivalent experience.
● Minimum of 3+ years’ experience in technical documentation, and / or developer outreach / technology partner management roles.
● Experience using Git to manage asynchronous collaboration across large teams
● Experience with authoring documentation in Markdown.
● Familiarity with API documentation tools such as Swagger
● Knowledge of REST APIs.
● Good to have knowledge of tools such as Jekyll, WordPress, Adobe Framemaker, Oxygen XML author, Lucid Chart, and Visio.
● Experience with programming to enable sample code, especially around core web technologies such as Python / Javascript / JSON / HTML
● Demonstrate experience in writing and proofreading of content, especially technology related content.
● Great communication skills and ability to work well with others.
● Ability to organize and create multimedia content to explain use cases and process flows.
● Ability to handle stressful, time critical projects and deliver great user outcomes
Feel free to reach out if you need me to clarify the qualification criteria or the scope of responsibilities. I’m also happy to answer any other questions you may have about the position.
Come Join Qualifyde’s Interviewing world and be part of the next generation of technical interviews.
QUALIFYDE Tech nerds are a network of software professionals, including software development managers, software engineers, and freelancers covering the full technology stack.
Technical Interviews with QUALIFYDE occur 24/7 with candidates located throughout the world
Conduct interviews based on your own availability — whether that be five times a week, 10 times a week, mornings, nights, or weekends.
Utilize the QUALIFYDE Interviewing infrastructure and process to conduct fair, equitable technical interviews in a wide variety of roles.
Who can apply; -
- Software developers/engineers with hands-on coding experience and experience conducting technical interviews
- Strong Communication Skills in English (Oral & Written)
- Stable, Consistent internet connection
- Equipped with a working webcam
Customer / Tech Support Engineer JD
We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.
What You’ll Do:
- Participate in requirement, design discussions, and come up with solutions according to functional specifications
- Develop in-depth product expertise as a master Fulfil user and teacher
- Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
- Technical support and troubleshooting production issues and solution implementation
- Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
- Identifying and resolving application issues, providing feedback for product improvements and overall direction
- Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
- Involved in other programming and documentation including API references, guides, and tutorials
- Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better
Requirements
We’re Looking for Someone With:
- Demonstrated proficiency with Python and SQL
- Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
- Ability to adapt and write high-quality code that will be peer-reviewed.
- Familiarity with code versioning tools like GIT.
- Experience in working with web services i.e. HTTP, REST, JSON
- Superior interpersonal and customer support skills to provide excellent service
• Strong knowledge of data structure and algorithms
• Ability to write complex SQL
• Familiarity with Test driven development and Continuous Integration
• Strong knowledge and hands-on with code development tools (Eclipse, GIT, Jenkins, Unit, Testing Frameworks)
• Familiar with Software development methodology like Agile methodology
• Knowledge of JavaScript and AngularJS would be a plus
• Knowledge of Java and Python
• Knowledge of Unix and shell scripting would be a plus
• Strong leadership skills
• Desire to learn and develop new tools and techniques and share with the team
• Capability to mentor junior team members
• Active involvement is required in all phases of Software Development
• Ability to establish trusted partnership with executive level stakeholders