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Customer Support Executive
Customer Support Executive
Torero Softwares Limited's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 6 yrs
₹1L - ₹2.4L / yr
Mumbai, Navi Mumbai
Skills
Customer Support
Accounting
Accounting software
Technical support
Administrative support
Tech Support
Remote support
Production support
Operations support system
Customer Service
ServiceNow
Platform as a Service (PaaS)
IT service management
Software installation
Proprietary software
Implementation
Software implementation
Implementation management
Product demonstration
End-user training
Customer Relationship Management (CRM)
Customer Success
Customer Retention
Voice of the customer
Customer Acquisition
Know your customer
Client Servicing
Client Management
Enterprise Resource Planning (ERP)
ERP management
IT consulting
IT operations
IT infrastructure
IT project management
IT security
IT Solutioning
IT audit
Health care IT
Health information management
Software Requirements Specification (SRS)
Desktop
Remote desktop
Desktop publishing
Remote Desktop Services
Desktop administration
Virtual desktop
Web desktop
Desktop virtualization
Application server
Remote Application Platform
Remote direct memory access
Remote sensing
Remote management
Financial accounting
Accounting management
Soft skills
Communication Skills
Effective communication
Corporate Communications
Microsoft Dynamics CRM
Human Resource Management System (HRMS)
Problem solving
Problem management
Problem analysis
MS-Office
Business Process Outsourcing (BPO)
BPOS
KPI
KPI management
User experience management
Training and Development
Training needs analysis
Training & Development
Training management
Training Delivery
Corporate Training
Instructor-led training

Job Title: Customer Support Executive


Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site)

Job Type: Full-time

Experience: 0 to 2 years


Job Description:

We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.


Responsibilities:

  • Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
  • Provide training to new users on Medica Software
  • Troubleshoot basic software, accounting, and GST-related issues
  • Work closely with the technical team for issue resolution


Requirements:

  • Commerce graduate preferred (freshers welcome)
  • 12th pass candidates with support experience can also apply
  • Good communication and problem-solving skills
  • Basic knowledge of accounting and GST
  • Comfortable using remote support tools like AnyDesk or TeamViewer


Working Hours:

  • Monday to Saturday – 10:00 AM to 7:00 PM
  • Work from office – Lower Parel East, Mumbai


Perks:

  • Learning opportunities in accounting and ERP software
  • Supportive team and growth-focused environment


Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Torero Softwares Limited

Founded :
1999
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

At Torero Softwares Ltd, we build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base, our flagship product, Medica Ultimate™, helps companies streamline operations, boost efficiency, and stay compliant.

Why Join Us?

🚀 Fast-Growing Tech Company – Work on industry-leading SaaS & ERP solutions

💡 Innovation-Driven – Be part of a team solving real-world business challenges

📈 Career Acceleration – Hands-on learning, mentorship & growth opportunities

📚 Collaborative Culture – Work alongside tech experts in a dynamic environment

Whether in sales, implementation, or customer success, you'll help transform businesses with technology.

📍 Location: Lower Parel, Mumbai

📩 Contact: Simran Jain | ✉ [email protected] | 📞 9702074236 (Call/WhatsApp)

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Tech stack

skill iconC#
WPF
SQL
skill iconRust
skill iconFlutter
dotnet
skill iconNodeJS (Node.js)
skill icon.NET
SQL server

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Torero Softwares Ltd provides Medica Ultimate™, an ERP software that helps businesses in healthcare, pharma, FMCG, distribution, and retail streamline operations, manage sales, inventory, accounting, and ensure GST compliance.

Company social profiles

N/A

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