Executive - Customer Support/Telecalling - Voice Process - BPO

About Certa

Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insights. Join us in our mission to revolutionize third-party management!

What You'll Do

• Partner closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Design, implement, and execute both manual and automated tests for client-facing workflows across our web platform.
• Write robust and maintainable test scripts using Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning for client-specific features, including writing clear test cases and sanity scenarios — even in the absence of detailed specs.
• Collaborate with Product, Engineering, and Customer Success teams to reproduce client-reported issues, root-cause them, and verify fixes.
• Lead or contribute to exploratory testing, regression cycles, and release validations before client rollouts.
• Proactively identify gaps, edge cases, and risks in client implementations and communicate them effectively to stakeholders.
• Act as a client-facing QA representative during solution validation, ensuring confidence in delivery and post-deployment success.

What We're Looking For

• 3–5 years of experience in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Hands-on experience writing automation test scripts with Python (Selenium).
• Experience with modern automation frameworks (Playwright + TypeScript or equivalent) is a strong plus.
• Familiarity with SaaS workflows, integrations, or APIs (JSON, REST, etc.).
• Excellent communication skills — able to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks/solutions.
• Proactive, curious, and comfortable navigating ambiguity when working on client-specific use cases.

Good to Have

• Previous experience in a Customer Success, Professional Services, or client-facing QA role.
• Experience with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Knowledge of security testing, performance testing, or accessibility testing.
• Familiarity with no-code platforms or workflow automation tools.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

Desired Profile:-

Position: Relationship Manager (Agency Channel).

Age Limit: Up to 40 years.

Education & Experience Criteria: 12th Pass with minimum 2 years of experience in Insurance Sales. Graduate with minimum 1 year of experience in Insurance Sales.

Offer CTC: Upto ₹4.5 LPA.

Experience Required: Minimum 1 year in Insurance Agency Sales.

Note :-

We are looking for candidates from Insurance background. Kindly avoid sharing profiles from other industries.

Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers). 

Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers).

-Developing Concepts and Ideas

-Oversee the Multimedia Productions

-Aligning Creative Departments and Stakeholders with their ideas.

-Understanding Client needs & Planning accordingly.

-Create and enforce design & branding guidelines.

-Manage Budgets & project resources.

Data Engineer 

Mandatory Requirements  

• Experience in AWS Glue 

• Experience in Apache Parquet  
• Proficient in AWS S3 and data lake  
• Knowledge of Snowflake 
• Understanding of file-based ingestion best practices. 
• Scripting language - Python & pyspark 

CORE RESPONSIBILITIES 

• Create and manage cloud resources in AWS  
• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies  
• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform  

• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations  
• Develop an infrastructure to collect, transform, combine and publish/distribute customer data. 
• Define process improvement opportunities to optimize data collection, insights and displays. 
• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible  
• Identify and interpret trends and patterns from complex data sets  

• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders.  
• Key participant in regular Scrum ceremonies with the agile teams   
• Proficient at developing queries, writing reports and presenting findings  
• Mentor junior members and bring best industry practices  

QUALIFICATIONS 

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales)  
• Strong background in math, statistics, computer science, data science or related discipline 
• Advanced knowledge one of language: Java, Scala, Python, C#  
• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake   

• Proficient with 
• Data mining/programming tools (e.g. SAS, SQL, R, Python) 
• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum) 
• Data visualization (e.g. Tableau, Looker, MicroStrategy) 
• Comfortable learning about and deploying new technologies and tools.  

• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines.  
• Good written and oral communication skills and ability to present results to non-technical audiences  
• Knowledge of business intelligence and analytical tools, technologies and techniques. 

Familiarity and experience in the following is a plus:  

• AWS certification 
• Spark Streaming  
• Kafka Streaming / Kafka Connect  
• ELK Stack  
• Cassandra / MongoDB  

• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools 

Cold calling to the client, Analyzing their requirements regarding the residential properties, scheduling their site visits and take proper followup till bookings of flats

About Jeeva.ai

At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks—starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve created a fully automated SDR using AI that generates 3x more pipeline than traditional sales teams at a fraction of the cost.

As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence.

As we continue to scale, we're looking for mid-senior Full Stack Engineers who are passionate, ambitious, and eager to make an impact in the AI-driven future of work.

About You

• Experience: 3+ years of experience as a Full Stack Engineer with a strong background in React, Python, MongoDB, and AWS.
• Automated CI/CD: Experienced in implementing and managing automated CI/CD pipelines using GitHub Actions and AWS Cloudformation.
• System Architecture: Skilled in architecting scalable solutions for systems at scale, leveraging caching strategies, messaging queues and async/await paradigms for highly performant systems
• Cloud-Native Expertise: Proficient in deploying cloud-native apps using AWS (Lambda, API Gateway, S3, ECS), with a focus on serverless architectures to reduce overhead and boost agility..
• Development Tooling: Proficient in a wide range of development tools such as FastAPI, React State Management, REST APIs, Websockets and robust version control using Git.
• AI and GPTs: Competent in applying AI technologies, particularly in using GPT models for natural language processing, automation and creating intelligent systems.
• Impact-Driven: You've built and shipped products that users love and have seen the impact of your work at scale.
• Ownership: You take pride in owning projects from start to finish and are comfortable wearing multiple hats to get the job done.
• Curious Learner: You stay ahead of the curve, eager to explore and implement the latest technologies, particularly in AI.
• Collaborative Spirit: You thrive in a team environment and can work effectively with both technical and non-technical stakeholders.
• Ambitious: You have a hunger for success and are eager to contribute to a fast-growing company with big goals.

What You’ll Be Doing

• Build and Innovate: Develop and scale AI-driven products like Gigi (AI Outbound SDR), Jim (AI Inbound SDR), Automate across voice & video with AI.
• Collaborate Across Teams: Work closely with our Product, GTM, and Engineering teams to deliver world-class AI solutions that drive massive value for our customers.
• Integrate and Optimize: Create seamless integrations with popular platforms like Salesforce, LinkedIn, and HubSpot, enhancing our AI’s capabilities.
• Problem Solving: Tackle challenging problems head-on, from data pipelines to user experience, ensuring that every solution is both functional and delightful.
• Drive AI Adoption: Be a key player in transforming how businesses operate by automating workflows, lead generation, and more with AI.

At Upswing, we are committed to building a robust, scalable & secure API platform to power the world of Open Finance.

We are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.

About the role

As part of the DevSecOps team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –

• Managing security aspects of the Cloud Infrastructure 
• Designing and Implementing Security measures, Incident Response guidelines 
• Conducting Security Awareness Training
• Developing SIEM tooling and pipelines end to end for vulnerability/security/incident reporting 
• Developing automation and performing routine VAPT for Network and Applications
• Integrating with 3rd party vendors for the services required to improve security posture 
• Mentoring people across the teams to enable best practices 

What will you do if you join us?

• Engage in a lot of cross-team collaboration to independently drive forward DevSecOps practices across the org 
• Take Ownership of existing, ongoing, and future DevSecOps initiatives 
• Plan and Engage in Architecture discussions to bring in different angles (especially security angles) to the table
• Build Automation stack and tools for security pipeline 
• Integrate different security measures and pipelines with the SIEM tool
• Conducting routine VAPT using manual and automated workflows, generating and maintaining the report for the same
• Introduce and Implement best practices across teams for a great security posture in the org

You should have

• Curiosity for on-the-job learning and experimenting with new technologies and ideas
• A strong background in Linux environment
• Proven experience in Architecting networks with security first implementation
• Experience with VAPT tooling for Networks and Applications is required 
• Strong experience in Cloud technologies, multi-cloud environments, and best practices in Cloud 
• Experience with at least one scripting language (Ruby/Python/Groovy)
• Experience in Terraform is highly desirable but not mandatory
• Some experience with Kubernetes, and Docker is required 
• Understanding Java web applications and monitoring them for security vulnerabilities would be a plus 
• Any other DevSecOps-related experience will be considered

URGENT REQUIREMENT graphic designer FOR LEADING pharmaCEUTICAL COMPANY

Job Description:

• Candidate must have knowledge of Corel draw, Photoshop & Illustrator
• Product designs & brochures,3D box designer, flyers
• Handles rejection
• Pharma background designer

Candidate Profile:

• Candidate should be a Graduate preferably with hands on 3-5 years’ experience in Pharma Industries
• Should have excellent command in Computer Skills
• Work well under pressure
• Innovative thinker & Ability to learn fast
• Can be work independently
• Excellent communication skill
• Time and resource management skills

Additional Information:

Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.