Executive - Customer Support/Telecalling - Voice Process - BPO

What we are looking for:

We are looking for a motivated AI Developer with 1–3 years of experience to join our team and build cutting-edge applications powered by Large Language Models (LLMs). You will work on designing, developing, and optimizing intelligent systems using modern AI frameworks and tools.

Responsibilities:

• Design and develop applications leveraging Large Language Models (LLMs)
• Build and optimize RAG (Retrieval-Augmented Generation) pipelines
• Work with frameworks like LangChain, LangGraph, or similar LLM orchestration tools
• Integrate and manage vector databases (e.g., Pinecone, Weaviate, Qdrant, FAISS)
• Implement prompt engineering strategies and improve model responses
• Develop scalable and efficient AI system architectures
• Monitor, debug, and optimize LLM applications using observability tools (e.g., Langfuse or similar)
• Collaborate with backend and product teams to integrate AI features into production systems
• Stay updated with the latest advancements in AI/LLM ecosystem

Skills:

• 1–3 years of hands-on experience in AI/ML or backend development with AI exposure
• Strong understanding of LLMs and generative AI concepts
• Experience with LangChain, LangGraph, or similar frameworks
• Practical experience with RAG architectures and pipelines
• Hands-on experience with vector databases (e.g., Pinecone, Qdrant, Weaviate, FAISS)
• Familiarity with observability tools like Langfuse, Helicone, or similar
• Proficiency in Python (preferred) or Node.js
• Experience working with APIs (OpenAI, Anthropic, etc.)
• Understanding of embeddings, chunking, and retrieval strategies
• Good problem-solving and debugging skills

Experience:

• 1-3 years of experience in AI application development

Remuneration: Industry Standard basis experience

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimised for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analysing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelors degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills :

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analysing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

We’re looking for a Mobile Engineer(SDE2 &SDE3) with strong iOS expertise to build and scale high-performance, consumer-facing mobile applications at Snabbit

🔹 Must Have:

3–8 years of mobile development experience

Strong hands-on experience in iOS (Swift)

iOS + Flutter preferred combination

If not Flutter, React Native + Swift is also good

Solid understanding of mobile architecture (MVC/MVVM), API integration & performance optimization

Experience shipping apps to the App Store

🔹 What You’ll Do:

What You’ll Do:

Take end-to-end ownership of features and releases

Build and scale customer-facing mobile applications

Collaborate closely with backend, product & design teams

Drive performance, reliability & code quality

Contribute to architectural decisions and continuous improvements

📍 Location: Bangalore (Work from Office)

⏳ Preference will be given to immediate joiners >15> 30 days notice period for a fast-track process.

About the firm:

Sustainability lies at the core of Stantech AI, our vision is to empower organisations to derive actionable insights: effectuating a smarter way of working. We operate on the premise that each firm is unique and as such requires its own idiosyncratic solutions. Putting this principle into practice, we deliver tailor made solutions to digitalise, optimise, and strategise fundamental processes underpinning the client organisations. For more information, please refer to our website: www.stantech.ai.

Position Overview

We are seeking a skilled React Native Mobile Developer with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate will have a strong design sense and proven expertise in developing scalable, high-performance mobile applications—especially in the enterprise domain (e.g., sales team apps, sales CRM, purchase modules, and similar solutions). You will work closely with our cross-functional teams to translate requirements into compelling features and ensure seamless user experiences.

Key Responsibilities:

· Design & Development: Build and maintain robust, efficient, and scalable mobile applications using React Native for both iOS and Android platforms.

· Collaboration: Work with cross-functional teams (Product, Design, QA, etc.) to identify user needs and incorporate feedback effectively.

· Code Quality: Write clean, maintainable, and well-documented code. Follow best coding practices and maintain compliance with organizational guidelines.

· Performance Optimization: Optimize app performance for speed and responsiveness; troubleshoot and debug to maintain smooth user experiences.

· Integration: Collaborate with backend teams to integrate RESTful APIs and other third-party services into mobile applications.

· Continuous Improvement: Stay updated with the latest industry trends and best practices in mobile development, ensuring the continuous improvement of apps.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Proven experience as a React Native Developer with a strong portfolio of released applications on the App store or the Android market.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

• Knowledge of mobile app development life cycle, and experience with performance and memory tuning tools.

• Strong understanding of handling various mobile device capabilities such as GPS, battery optimization, and data connectivity toggles (e.g., airplane mode).

• Familiarity with cloud message APIs and push notifications.

Financial Package:

• Rs. 10-20 Lakhs per annum, contingent on work experience.

Industry

· Perl as a Developer.

· Python

· Strong knowledge of MS SQL Server (or any database like Sybase/Oracle/MySQL etc),

· Good understanding of RHEL Linux,

· Good understanding and hands-on with HTML and web technologies.

Secondary Skills (Good to have)

DevOps, Ansible, Git/S

This requirement is for FENFEO Automation Private Limited which is into futuristic automobile technology. The incumbent supports the IT division in developing/maintaining  software tool that integrates the power source, mobile app and web application. He will be part of a team of 4 to 5 software developers to start with.

Basic Requirements:

* Bachelors/Masters in an accredited Engineering/Technology curriculum. BCA/MCA candidate are also considered.

* Must be Self-initiating, Good communication, Interpersonal and Organizational skills.

* Technical Skill Set:       Java, Angular, MySQL, RESTful API development.

* Total Experience:          2 to 3 years of Relevant experience.

* Job Location:                 Post Pandemic, the work location will be Chennai.

* CTC:                                 Rs. 5,00,000/- to Rs. 6,00,000/- per year.

 Optimize website content, structure, and performance.

- Conduct keyword research and implement on/off-page SEO.

- Manage and optimize PPC campaigns on platforms like Google Ads.

- Create, schedule, and manage engaging social media content.

- Monitor, measure, and analyze digital marketing performance using tools like Google Analytics.

- Keep up-to-date with industry trends and best practices.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 6 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

• Translating designs and wireframes into high quality code
• Designing and maintaining high performance, reusable, and reliable Java code
• Ensuring the best possible performance and quality of the application
• Identifying and fixing bugs
• Helping maintain code quality and automatization

Desired Candidate Profile