Executive - Customer Support/Telecalling - Voice Process - BPO

• Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis. 

• Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc. 

• Receiving calls, taking messages, screening & prioritizing calls & mails. 

• Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director. 

• Preparing, editing & compiling agendas, minutes, correspondences & presentations. 

• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner. 

• Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director. 

• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines. 

• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans. 

• Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director. 

• Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office. 

• Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same. 

• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner. 

• Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director. 

• Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time. 

• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines. 

• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans. 

Greetings!

We are hiring candidates for the role "Web Application Developer" in one of the top manufacturing MNC's.

Required Skill Set: (Angular, Angular JS) and Dot Net Core.

1. Experience in working with both manual and tag management analytics implantations and common troubleshooting tools, including Developer Tools, Tag Assistant, or GA Debug
2. Experience with analytics strategies across multiple sites and apps, diverse platforms, and high-traffic sites preferred.
3. Knowledge of general Web best practices in SEM, SEO, and UX
4. Knowledge of Web markup and front-end Web development in HTML5, CSS3, or JavaScript
5. Ability to communicate with developers in a meaningful way.
6. Have the technical and communication skills to clearly communicate the processes and tasks to make full use of tag management and tags.

Hi

About the Co.-

Our Client aims to be the country’s first food platform that brings together digital-first brands, experiences and retail destinations that will influence and shape the narrative around food amongst India’s most discerning consumers.

The company's first brand, was launched earlier this year. Best known for its namesake restaurant in Mumbai, It now offers a range of fresh and packaged food products and FMCG range available through multiple digital platforms, marketplaces, its own D2C platform and leading modern trade and gourmet stores in India.

What you’ll be doing?

• Design and develop new, engaging, fast, end-to-end product experiences led by a content to commerce approach for our consumers as part of India’s biggest venture in the omnichannel gourmet food space.

• Work closely with your's and other engineering teams (SAP, PoS, OMS etc) with a keen eye towards scalable architecture to design and implement new 0 to 1 integrations with an appetite to quickly scale from 1 to n across products.

• Work cross-functionally across multiple teams to drive buy-in on new product experiences and engineering frameworks.

• Recruit and build an entirely new engineering team and move fast in converting new ideas to product collaborating with Product, Design, Leadership and other functions, while maintaining high product quality and reliability.

• Complete responsibility for leading a team of application and front-end / Back-end engineers to drive product experiences in full-stack product development, while relentlessly improving performance, scalability, and maintainability.

• Staying ahead of the curve by lending a stable structure to the teams and products while bringing operational excellence as products mature.

• Coaching, mentoring managers and Architects in the team. Good team management skills with ability to multitask, strong problem solving and analytical skills.

What you’ll bring?

• 9+ years of overall experience with 5+ years of digital engineering management experience, managing a diverse set of candidates (frontend, backend, mobile), across various technologies.

• Experience building high performance websites and mobile apps with scalable architecture. Experience in building headless magento preferred.

• Ability to bring in software engineering life cycle best practices - meaningful and deeply-rooted opinions about testing, security and code quality, ability to make sound quality/speed trade-offs.

• Exceptional technical skills with significant experience building and operating critical high-scale systems with a hands on approach to lead from the front.

• Ability to think and analyse both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services.

• Exceptional design and architectural skills.

• Expertise and interest in growing teams- interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.

• Great management and team development skills: ability to set roadmap and goals for a team and every one of its members, delegate intelligently, mentor engineers, deliver frequent and honest feedback, help team members grow in their careers, and deliver results.

• Passionate, entrepreneurial, technically hands-on with a love for 0 to 1 and delivering premium experiences for our customers.

Why work with us?

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

• You will work with a solid set of people from diverse backgrounds.

• You will independently lead projects and have ownership of your deliverables.

• You will be pushed out of your comfort zone and watch your learning curve spike

Regards

Team Merito

At Prolifics, we are currently implementing multiple solutions on Tosca Automation and we are looking to hire talented Tosca Engineer for our development center in India. This position would be based out of location and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!

Role & Responsibilities-

Job Title: Tosca Engineer

Primary skills: TOSCA

Location: HYD

Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc

• VB scripting related triaging which is used by TOSCA
• Hands on experience related to TOSCA connection with other Applications
• Hands on exp of desktop applications automations using TOSCA.
• AS1, AS2, certifications in Tosca.

Responsibilities:

• Develop sales opportunities by researching and identifying potential accounts & understanding customers' needs.
• Making outbound calls/communications to potential customers, and source new sales opportunities through inbound leads.
• Use outbound channels like LinkedIn to identify key decision makers.
• Route qualified opportunities to the sales team for further development and closure.
• Research accounts, identify key players and generate interest.
• Creating, maintain and expand the database of prospects.
• Team with channel partners to build opportunities pipeline.
• Perform effective online presentations to prospects.
• Keeping all the sales & marketing collateral ready & up-to-date.
• Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and radiate sales from within client base.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Create and deliver qualified opportunities to other team members.
• Assist in creating RFP responses to potential clients.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Appropriately communicate brand identity and corporate position.

Requirements:

• 2+ years of inside sales experience.
• Bachelor's degree or equivalent, Preferably with MBA.
• Track record of over-achieving quota.
• Proficient with corporate productivity and web presentation tools.
• Experience working with Salesforce.com or similar CRM.
• Proficient in Microsoft Office.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise, and manage time effectively.