Tech Support Engineer

Position Summary:

As a CRM ETL Developer, you will be responsible for the analysis, transformation, and integration of data from legacy and external systems into CRM application. This includes developing ETL/ELT workflows, ensuring data quality through cleansing and survivorship rules, and supporting daily production loads. You will work in an Agile environment and play a vital role in building scalable, high-quality data integration solutions.

Key Responsibilities:

• Analyze data from legacy and external systems; develop ETL/ELT pipelines to ingest and process data.
• Cleanse, transform, and apply survivorship rules before loading into the CRM platform.
• Monitor, support, and troubleshoot production data loads (Tier 1 & Tier 2 support).
• Contribute to solution design, development, integration, and scaling of new/existing systems.
• Promote and implement best practices in data integration, performance tuning, and Agile development.
• Lead or support design reviews, technical documentation, and mentoring of junior developers.
• Collaborate with business analysts, QA, and cross-functional teams to resolve defects and clarify requirements.
• Deliver working solutions via quick POCs or prototypes for business scenarios.

Technical Skills:

• ETL/ELT Tools: 5+ years of hands-on experience in ETL processes using Siebel EIM.
• Programming & Databases: Strong SQL & PL/SQL development; experience with Oracle and/or SQL Server.
• Data Integration: Proven experience in integrating disparate data systems.
• Data Modelling: Good understanding of relational, dimensional modelling, and data warehousing concepts.
• Performance Tuning: Skilled in application and SQL query performance optimization.
• CRM Systems: Familiarity with Siebel CRM, Siebel Data Model, and Oracle SOA Suite is a plus.
• DevOps & Agile: Strong knowledge of DevOps pipelines and Agile methodologies.
• Documentation: Ability to write clear technical design documents and test cases.

Soft Skills & Attributes:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience working with cross-functional, globally distributed teams.
• Proactive mindset and eagerness to learn new technologies.
• Detail-oriented with a focus on reliability and accuracy.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience in Tier 1 & Tier 2 application support roles.
• Exposure to real-time data integration systems is an advantage.

Job Title: Client Success Executive (FEMALE)

Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.

Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.

Requirements:

· 0-1 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.

Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off

Roles & Responsibilities:

- Manage multiple software development projects simultaneously.

- Define project scope, goals and deliverables.

- Plan and schedule project timelines.

- Coordinate internal resources and third parties/vendors.

- Measure project performance and report to management.

- Identify and manage project risks.

- Ensure resource availability and allocation.

- Ensure adherence to project delivery schedules.

Job Role: Angular Developer

Location: Bangalore/ Noida

Job description:- 

• Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
• Strong knowledge of JS Fundamentals.
• Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
• Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
• Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
• Gather requirements by interacting directly with the end-users.
• Research on open source framework/technology required for developing the feature/application.

About the role:

• Department - Business Development
• Type of work - Full-time
• Location - Central Delhi (Onsite)
• Working days - 6 days a week

Your Responsibilities:

• Initiating telephonic conversations with candidates interested in Outscal’s programs
• Building solid relationships with potential customers in the pipeline.
• Determining the persona and providing solutions based on the pain points of the potential customers.
• Coordinating both pre-sales and post-sales follow-ups.

Must Haves:

• 0 to 1 year of full-time sales experience (ed-tech sales would be an added advantage) .
• Ability to work efficiently under high-pressure situations
• Familiarity with tech lingo.
• Solid English communication (both written and verbal)

Good to have:

• Street smart (gives equal weightage to hard work and smart work).
• Self-learning and self-initiating attitude with attention to detail.
• Fluency with excel/google sheets or related software.
• Ability to communicate complex products in the simplest of terms with relevant examples

Compensation & Benefits

This role comes with the following:

✔️ Competitive salary

✔️ Uncapped Incentives

Apply here - https://airtable.com/appBEBz0xf345jF0R/shrrxfzI2qPAIls1f

Job Overview:

As a Lead ETL Developer for a very large client of Paradigm, you are in charge of design and creation of data warehouse related functions such as, extraction, transformation and loading of data and expected to have specialized working knowledge in Cloud platforms especially Snowflake. In this role, you’ll be part of Paradigm’s Digital Solutions group, where we are looking for someone with the technical expertise to build and maintain sustainable ETL Solutions around data modeling and data profiling to support identified needs and expectations from the client.

Delivery Responsibilities

• Lead the technical planning, architecture, estimation, develop, and testing of ETL solutions
• Knowledge and experience in most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures, and SaaS-based applications; Experience developing ETL-based Cloud PaaS and SaaS solutions.
• Create Data models that are aligned with clients requirements.
• Design, Develop and support ETL mapping, strong SQL skills with experience in developing ETL specifications
• Create ELT pipeline, Data Model Updates, & Orchestration using DBT / Streams/ Tasks / Astronomer & Testing
• Focus on ETL aspects including performance, scalability, reliability, monitoring, and other operational concerns of data warehouse solutions
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate end to end ETL solutions
• Experience gathering requirements and defining the strategy for 3rd party data ingestion methodologies such as SAP Hana, and Oracle
• Understanding and experience on most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures and SaaS-based applications; Experience designing ETL based Cloud PaaS and SaaS solutions.

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Python, Teradata, MYSQL, SQL Server, RDBMS, Apache Airflow, AWS S3, AWS Datalake, Unix scripting, AWS Cloud Formation, DevOps, GitHub
• Demonstrate best practices in implementing Airflow orchestration best practices such as creating DAG’s, and hands on knowledge in Python libraries including Pandas, Numpy, Boto3, Dataframe, connectors to different databases, APIs
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• Develop virtual warehouses using Snowflake for data-sharing needs for both internal and external customers.
• Create Snowflake data-sharing capabilities that will create a marketplace for sharing files, datasets, and other types of data in real-time and batch frequencies
• At least 8+ years’ experience in ETL/Data Development experience
• Working knowledge of Fact / Dimensional data models and AWS Cloud
• Strong Experience in creating Technical design documents, source-to-target mapping, Test cases/resultsd.
• Understand the security requirements and apply RBAC, PBAC, ABAC policies on the data.
• Build data pipelines in Snowflake leveraging Data Lake (S3/Blob), Stages, Streams, Tasks, Snowpipe, Time travel, and other critical capabilities within Snowflake
• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity
• Demonstrable experience of driving meaningful improvements in business value through data management and strategy
• Must have a positive, collaborative leadership style with colleague and customer first attitude
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Experience with Azure Cloud, DevOps implementation
• Ability to work as a collaborative team, mentoring and training the junior team members
• Position requires expert knowledge across multiple platforms, data ingestion patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 8+ years relevant experience or equivalent.

PlanetWise aims to provide a comprehensive carbon management solutions and related

consultancy services. Our perspective is global with an integrated approach to address

environmental, social and economic issues.

Headquartered in Singapore, we offer our clients a vital competitive edge by combining

in-depth industry expertise with the know how to convert solutions into actions. We help

our clients to establish a system to measure carbon footprint of end-to-end supply chain.

Having established the carbon footprint baseline, we assist organisations in identifying

opportunities, potentials and develop actionable roadmap to achieve sustainability targets

across Scopes 1 to 3

We help our clients to manage their carbon handprint by identifying opportunities to

create positive impact on environment and set high confidence target towards carbon

neutrality.

As a Business Development Intern, you will collaborate closely with product development

team to identify and explore growth opportunities, assist in market research and analysis,

and contribute to the development of strategies to drive business growth. This internship

offers an opportunity to collaborate with sales team across different Business units and

developing business development skills and gaining market insights and strategic planning.

Qualification : MBA _2023 / 2024 Batches

Work Location : Bangalore (NO work from Home)

Stipend : 15,000 /- per month

Duration : 6 months.

About Hop:

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 1-2 years of experience in backend development.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Has good code reviewing skills for conformance.
• Has good software testing skills and good code writing skills.

Technical Skills

• Exposure with back-end programming languages with hands on JAVA, Node JS etc along with Spring framework.
• Database administration and management of a hosting environment such as AWS.
• Sound understanding of relational and non-relational DB systems such as MySQL, Post-gres, MongoDB etc.
• Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
• Experience with building and maintaining microservices.
• Experience with building and integrating the core system with external APIS.
• Good to have: Domain knowledge in the BFSI tech stack.
• Has handled scalability and worked on backend security protocols.
• Has worked on both mobile and web development.
• Has experience and inclination to work on architectural design and review.

Day-to-Day Responsibilities 

1. Contribute in all phases of the software development life cycle.
2. Partake in software and architectural development activities.
3. Conduct software analysis, programming, unit-testing and debugging.
4. Transforming requirements into functional modules.
5. Recommend changes to improve established application processes.
6. Work quickly with a clear bias towards actions and continuous development.
7. Participate in regular code reviews of peers and be open to pairing when necessary.

Aakash Educational Services Limited (AESL) is a leading educational institution in India that provides comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.  The “Aakash” brand is associated with quality test preparation and a proven student selection track record in various medical and engineering entrance examinations

• Building and supporting backend and frontend development of websites and application projects
• Producing appropriate and effective technical solutions
• Working with a wider, distributed technology and project management teams to meet deadlines and maintain a high standard of code quality
• Understanding, defining, and communicating functional and non-functional requirements
• Working with our technical directors and project managers to define, scope, and estimate projects and features
• Working with QA teams to address bugs and ensure our work output is of the best quality

• Excellent written and verbal English communication
• Full exposure to both backend and frontend development on Drupal platforms
• A strong and demonstrable background working with Drupal, especially 8/9
• Experience building custom integrations, services, and modules within Drupal as well as integrating with APIs
• Strong in Data Structure and Algorithm
• Experience with Drupal templating using HTML5, CSS (SCSS is a bonus), and JavaScript and also the Twig templating engine
• Competent with MySQL and optimising query and table performance within a Drupal platform
• Working with cloud platforms like AWS
• BE/B.Tech/MCA with 4+ years of experience in Drupal implementation
• Strong experience in CI/CD processes (Jenkins, pipelines etc.)
• Should have a good understanding of OOPs concept and Design Patterns like
• Good Understanding of workflows