
Job Brief
Role and Responsibilities:
- Provide technical assistance to the customers by performing the following duties:
- Take control of and resolve complex technical and escalated customer problems
- Should have excellent communication & troubleshooting skills.
- Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
- Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
- Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
- Perform routine maintenance of internal services as and when required.
- Ability to analyze, research, and solve technical and unique problems.
- Good in computer science fundamentals.
- Creative, independent, self-motivated, and willing to learn new technologies.
- Prepare accurate and timely reports.
Skill and Requirements:
- Good understanding of QA methodologies and processes.
- Good command of Linux CLI tools - including system administration, data analysis and munging.
- Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
- Proficiency in at least one scripting language python, node, etc.
- Have prior experience in testing back-end systems that involve interaction with multiple restful services.
- Must be able to think proactively; excellent follow-through and attention to detail.
- Knowledge of distributed applications/service-oriented applications is a plus.
Good to have:
- Knowledge of Kibana/ElasticSearch
- Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
- Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
- Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.
Required Experience and qualifications:
- Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
- Ability to work independently and efficiently to meet deadlines and SLAs.
- Ability to promptly answer & support-related tickets, chats, emails and phone calls.

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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We're Hiring: Machine Learning & Data Science Engineer
Location: Gurugram / Bengaluru (Full-time, In-Office)
Salary: Up to ₹2.5 Cr
Preferred Qualifications: PhDs, Tier-1 Grads (IITs, IISc, top global universities)
Join a stealth, VC-backed startup operating across the US, India, and EU, shaping the future of AI-driven Observability utilizing LLMs, Generative AI, and cutting-edge ML technologies. Collaborate with visionary founders experienced in scaling billion-dollar products.
🔍 What You’ll Do:
- Develop advanced time series models for anomaly detection & forecasting
- Create LLM-powered Root Cause Analysis systems employing causal inference & ML techniques
- Innovate using LLMs for enhanced time series comprehension
- Build real-time ML pipelines & scalable MLOps workflows
- Utilize Bayesian methods, causality, counterfactuals, and agent evaluation frameworks
- Handle extensive datasets in Python (TensorFlow, PyTorch, Scikit-Learn, Statsmodels, etc.)
✅ What We’re Looking For:
- Minimum 5 years of experience in ML, time series, and causal analytics
- Proficiency in Python & the ML ecosystem
- In-depth understanding of causal inference, Bayesian statistics, LLMs
- Background in ML Ops, scalable systems, and production deployment
- Additional expertise in Observability, AI agents, or LLM Ops is a plus
💡 Why Join:
- Contribute to building a groundbreaking product from inception
- Tackle real-world impactful challenges alongside a top-tier team
- Engage in a culture that prioritizes ownership, agility, and creativity
Apply here: https://whitetable.ai/form/machine-learning-data-science-engineer-dc784b
Office Assistant:
- Back office administration and support personnel
- Good organizational skills
- These tasks may include, proofreading, providing support service to the team, data entry
- Multitasking & Clerical work
• Interacting with assigned leads/clients to understand their property requirement in detail via Phone
• Fix up an Face to Face meeting for better understanding of client requirement and To advise suitable options
• Maintain and develop relationships with new & existing customers in person and via telephone calls,chat and emails
• Lineup site inspection/visits for shortlisted/suitable options as advised on Face to Face meeting
• Maintain good relationship with Developer employees to ensure the client get the proper info like Features,Specifications,Pricing and Availability at the time of site visit
• Should have quality to engage and build strong relationship with customers from the enquiry to property registration
• Get updated about exciting & upcoming projects,industry developments,schemes,govt.subsidies,housing loan benefits for home buyers
• Prepare and Maintain on Daily, Weekly and Monthly reports in the shared formats
• Achieving Sales targets and Adhere organisation policies religiously
• Maintains quality service for clients and Developers by establishing and enforcing organization standards
• Identify new projects/inventory to add on exciting inventory
• Contributes to team effort by accomplishing related results as needed
- Good understanding of UI technologies like PHP JQuery JavaScript HTML 5 CSS Pearl Curl
- Good understanding of backend technologies like Java EE Servlets JSP Tag libraries and JSTL skills combined with a good understanding of Enterprise Java frameworks such as Spring and Hibernate
- Preferred Knowledge in Day CQ foundational concepts including the CRX repository the CQ platform the use of core frameworks such as Apache Sling and Apache Felix a solid understanding of all Day CQ building blocks including templates components dialogs widgets etc and the CQ development and deployment process
- Maintain and build solutions on top of the AEM Scene 7 DAM and SoCo modules
- Create and integrate content-driven applications on top of the CQ core platform and integrate with other systems
What is the role?
You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on the core backend and ensure it meets the performance benchmarks.
- API and Integrations.
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
- Work on the front end with ReactJS is a plus point.
What are we looking for?
- An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
- A subset of the below skills should be fine as long as you are good.🙂
- OAuth, API Integrations.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka
- Backend exposure – good knowledge of building and integrating APIs
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture.
- Excellent knowledge and understanding skills on OAuth.
- Should have sound working experience with relational and columnar DB.
- Should be innovative and communicative in approach.
- Will be responsible for functional/technical track of a project.
Who will you work with?
You will closely work with the engineering team and support the Product Team of Compass.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Strong experience with databases such as Redis, Elasticserach Storage, SQL, NoSQL
Strong hands-on experience with Elastisearch
Experience in Flask web framework
Experience in Flask web framework
Experience in Micro services development and Agile Development approach
Experience with project management and workflow tools such as Jira and Confluence.
Strong knowledge and experience of DevOps lifecycle
Experience with open-source technologies and cloud services.
Experience in reviewing source code.
Track record of delivering applications in cloud-based infrastructure and in an agile environment
Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Working on both front-end and back-end programming, relevant frameworks, and third-party libraries
- Building reusable code and libraries for future use.
- Participating in DevOps.
- Owning & building new modules/features end-to-end independently.
- Collaborating with other team members and stakeholders.
- Working in an agile environment to rapidly build high quality and robust features.
- Proactively discovering, evaluating, and implementing new technologies to improve development efficiency.
What you need to have:
- Master in Node.js and frameworks available for it.
- Hands-on with anyone (Angular / React / Vue) frontend framework. Hands-on with Vue will be a big plus.
- Experience with modern JS toolchains such as Webpack, Grunt, Bower, and Yeoman.
- Hands-on experience with AWS & DevOps.
- Good understanding of SQL & No-SQL Databases.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Open Source and DevOps enthusiast.
- Comfortable with Test Driven Development.
- Can learn and adapt fast, as well as identifying and solving problems.
- Understanding of Git, SPA, PWA, Docker.
- You should also be a team player.
Job Description:
We are looking for a Java developer responsible for developing Web applications using Core Java and JDBC. Your primary responsibility will be to quickly learn to design and develop applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.
- Excellent knowledge of object-oriented programming.
- Well-versed in Core Java (1.7 and above preferable, with knowledge of new features like Executor framework, Generics, etc.).
- Excellent experience of collections, HashMap, concurrency packages, Exception Handling and Array List, sorting algorithm.
- Strong knowledge and understanding of real-time, low-latency multi-threaded server-side java code.
- Familiar with various design and architectural patterns.
- Skill for writing reusable Java libraries.
- Knack for writing clean, readable Java code.
- Experience with both external and embedded databases.
- Understanding fundamental design principles behind a scalable application.
- Basic understanding of the class loading mechanism in Java.
- Creating database schemas that represent and support business processes.
- Should possess good communication skills (both oral and written).
- Must be completely hands-on and an individual contributor and a self-starter.
- Must be able to complete assignments (suitable to his/her experience) with minimal assistance.
- Very good at Analytical and Logical skills.
- Solid understanding of the web development lifecycle.
- Ability to learn quickly and deliver software on time.
If you are looking forward for this opportunity, kindly apply with us with below asked details:
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