Cutshort logo
BlueCloud logo
Tech Support Engineer
Tech Support Engineer
BlueCloud's logo

Tech Support Engineer

Gunjan G's profile picture
Posted by Gunjan G
1 - 3 yrs
₹3L - ₹6L / yr
Pune
Skills
Tech Support
Relational Database (RDBMS)
skill iconMongoDB
skill iconRedis
NewRelic
AppDynamics
Zendesk
JIRA
skill iconPython
skill iconNodeJS (Node.js)

Job Brief

 

Role and Responsibilities:

 

  • Provide technical assistance to the customers by performing the following duties:
  • Take control of and resolve complex technical and escalated customer problems
  • Should have excellent communication & troubleshooting skills.
  • Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
  • Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
  • Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
  • Perform routine maintenance of internal services as and when required.
  • Ability to analyze, research, and solve technical and unique problems.
  • Good in computer science fundamentals.
  • Creative, independent, self-motivated, and willing to learn new technologies.
  • Prepare accurate and timely reports.

 

Skill and Requirements:

 

  • Good understanding of QA methodologies and processes.
  • Good command of Linux CLI tools - including system administration, data analysis and munging.
  • Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
  • Proficiency in at least one scripting language python, node, etc.
  • Have prior experience in testing back-end systems that involve interaction with multiple restful services.
  • Must be able to think proactively; excellent follow-through and attention to detail.
  • Knowledge of distributed applications/service-oriented applications is a plus.

 

Good to have:

 

  • Knowledge of Kibana/ElasticSearch
  • Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
  • Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
  • Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

 

Required Experience and qualifications:

 

  • Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
  • Ability to work independently and efficiently to meet deadlines and SLAs.
  • Ability to promptly answer & support-related tickets, chats, emails and phone calls.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About BlueCloud

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.

At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.

For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.

Read more

Connect with the team

Profile picture
Samyaka Lokhande

Company social profiles

linkedin

Similar jobs

Tamashalive
at Tamashalive
1 candid answer
Naga Madhuri
Posted by Naga Madhuri
Bengaluru (Bangalore)
0 - 1 yrs
₹4L - ₹4L / yr
Content Writing
Content Strategy
Social media management

We are looking for a Content Creator Intern who can ideate, shoot, and edit engaging social media content. If you understand trends, love creating reels, and are comfortable managing shoots — this role is for you.

You will work closely with the marketing and creator team to produce high-impact content for Instagram, YouTube Shorts, and other platforms.

Key Responsibilities

  • Plan and execute engaging short-form video content (Reels, Shorts, BTS)

  • Shoot videos (mobile & basic camera handling) for social media campaigns

  • Assist in scripting, storyboarding, and content ideation

  • Edit videos using tools like CapCut, VN, InShot, or Adobe Premiere Pro

  • Coordinate with creators and internal teams during shoots

  • Stay updated with viral trends and adapt them to Tamasha.live’s brand voice

  • Support content calendar planning and execution

Requirements

  • Pursuing or recently completed a degree in Media, Marketing, Mass Communication, or related field

  • Strong interest in social media trends and digital content

  • Comfortable handling on-ground shoots in Bangalore

  • Basic knowledge of video editing tools

  • Creative mindset with good communication skills

  • Ability to work in a fast-paced startup environment

Good to Have

  • Experience managing Instagram or YouTube pages

  • Basic graphic design skills (Canva, Photoshop, etc.)

  • Understanding of influencer/creator ecosystem

  • Portfolio of reels or short-form videos

What You’ll Gain

  • Hands-on experience in a fast-growing digital entertainment platform

  • Exposure to creator marketing & live social ecosystem

  • Real-time campaign execution experience

  • Strong portfolio-building opportunities

If you love being behind the camera, spotting trends before they go viral, and creating content that grabs attention — we’d love to meet you!


Read more
Resources Valley
at Resources Valley
1 recruiter
Manind Gupta
Posted by Manind Gupta
Jaipur
3 - 7 yrs
₹6L - ₹16L / yr
PowerBI


Key Responsibilities:

Design, develop, and maintain interactive dashboards and reports using Power BI and Looker.

Write and optimize DAX queries to support complex business logic and calculations.

Collaborate with data engineers, analysts, and business stakeholders to understand reporting needs and translate them into technical solutions.

Ensure data accuracy, consistency, and performance across BI solutions.

Perform data analysis and validation to support business initiatives.

Automate and streamline reporting processes for efficiency and scalability.

Stay updated with the latest BI tools, trends, and best practices.


Required Skills & Qualifications:

Minimum 5 years of experience in BI development and data analytics.

Strong proficiency in Power BI, including DAX and Power Query.

Hands-on experience with Looker and LookML.

Solid understanding of data modeling, ETL processes, and SQL.

Ability to work with large datasets and optimize performance.

Excellent problem-solving and communication skills.

Bachelordegree in Computer Science, Information Systems, or a related field.

Read more
Softlink Global Pvt. Ltd.
Samrrudhi A
Posted by Samrrudhi A
Mumbai
0 - 3 yrs
₹4.5L - ₹5.5L / yr
skill iconC#
skill icon.NET
skill iconAngular (2+)

Job Title: Full Stack Developer (0 to 3 years work experience) Reports to: Team Lead – Development Team


Company Overview: Softlink Global is a leading IT software company specializing in digitalizing logistics and freight forwarding operations. With a strong global presence across 50+ countries, our innovative, cutting edge ERP solutions empower businesses to streamline and optimize complex operations, enhance efficiency, and drive profitability for global clients. We operate from offices in Singapore, the USA, and the Philippines, and across major cities in India, including Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad.


Position Overview: We are looking for a Full Stack Developer (0–3 years) who can go beyond code to understand and solve real business problems. This role requires someone who is equally comfortable writing efficient, scalable software and articulating complex ideas clearly to both technical and non-technical stakeholders. A successful candidate will combine solid development skills with logical reasoning, solution-oriented thinking, and the ability to collaborate effectively across teams.


Job Description:


1. Application Development:

  • Assist in developing and maintaining web applications using C#, ASP.NET, MVC, and MS SQL.
  • Support the frontend development using React and JavaScript to deliver clean and responsive interfaces.
  • Translate basic business requirements into functional code under guidance from senior developers.

2. Database Management:

  • Write and test SQL queries to support application features.
  • Understand relational database design and learn performance optimization techniques.

3. Collaboration & Teamwork:

  • Collaborate with team members, including developers, QA, product managers, and designers to deliver features on time.
  • Participate in sprint planning and team discussions to gain exposure to agile methodologies.

4. Code Quality & Debugging:

  • Follow standard coding practices, version control protocols, and internal documentation norms.
  • Learn to identify and fix bugs with mentorship from senior team members engineering processes.

5. Learning & Growth:

  • Stay updated with relevant technologies and frameworks to continuously improve your development skills.
  • Show curiosity and initiative in learning best practices, tools, and design patterns.


Ideal Candidate Requirements:

  • Bachelor’s degree in Computer Science, IT, or a related field
  • 0 to 3 years of hands-on experience in software development using any of the following: C#, ASP.NET, React, JavaScript, SQL
  • Strong interest in building full-stack applications and working in a product-driven environment
  • Logical reasoning and a proactive attitude toward learning and problem-solving
  • Basic understanding of object-oriented programming, web technologies, and databases
  • Good communication skills and a willingness to learn from peers and mentor
Read more
JNJ TECHNOLOGY AND SERVICES
Remote only
3 - 5 yrs
₹4.2L - ₹7.8L / yr
Team leadership
Sales and operations planning
Sales
B2B Marketing


A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:


Job Title: Sales Team Leader

Location: Work From Home

Job Type: Full-Time


Reports to: Sales Manager / Director of Sales

Job Summary:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.


Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.


Qualifications:


Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.

Read more
A Fintech Company
A Fintech Company
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
4 - 9 yrs
₹10L - ₹15L / yr
Finance
Accounting

Responsibilities;

● Analyze financial data related to loan requests.

● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

● Record loan denials and specific basis for declining application.

● Monitor and report noncompliance with loan covenants.

● Maintain client relationships and provide superior customer service.

● Assist with technical underwriting issues and questions.

● Review loan documentation and vendor reports to identify signs of fraudulent activity.

● Develop and implement underwriting policies and procedures

Read more
An Ed-Tech company based in Bangalore
An Ed-Tech company based in Bangalore
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
3 - 10 yrs
₹23L - ₹45L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconSwift
TypeScript

Full stack engineer 

Purpose 

All kids have extraordinary talent & creativity, and our mission in the world is to help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. 

We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices. 

Team 

We are a team that is maniacally customer obsessed & building products that consumers love. 

The plumber in chief was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region. He was also instrumental in taking Cleartrip global 8 countries) & create global high quality products in an increasingly flat world. 

We want to recreate the magic, and build the same customer obsession & product culture here. 

Full stack engineer 

About the role 

Engineer new products and features, improve existing products and features. Help improve performance and reliability, or polish existing features. What are we looking for? 

3+ years working as a backend or full stack developer. 

Bachelor/Masters of engineering.

Better - Full stack engineer 1 

You're proficient with any part of our technology stack: React/Swift, TypeScript, Node.js, and Postgres. 

We are location agnostic, but in the same time zone India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space. 

You are not fixated about any one programming language & can learn new tech as needed. 

You are somebody who shares the same ethos. 

Bonus 

You have expertise in video or audio engineering skills. 

You contribute to open source projects. 

You've an interest in education & kids. 

You have interests outside of technology, such as in art, music or any performing art. 

What is our interview process? 

An initial 30 min call to understand each other at a high level. 

Work on a case study or assignment over the period of 2 weeks to ensure a good match. We care about effort & quality, and are happy to compensate fairly for the work put in) 

Read more
I-PAC (Indian Political Action Committee)
Hyderabad
1 - 5 yrs
₹8L - ₹16L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava
+1 more
As an iOS app developer, you will be developing reliable, scalable and high-performance iOS apps.

This includes developing apps, which will help I-PAC carryout strategic operations, both within the organisation and for the campaigns.

This job includes designing app architecture, implementing iOS best practices, coordinating with backend and product teams. The job also requires working efficiently in a fast-paced, agile and challenging environment and provide regular updates of the progress made.

Job Responsibilities :

- Translate designs and wireframes into high-quality code from day one

- Write and maintain high performance, reusable, and reliable Swift/Objective C code

- Quickly learn and apply new iOS development methods and be updated with trends to maximize development efficiency.

- Communicate well and collaborate with backend, design and campaign teams

- Improve the quality standard of the apps

- Innovate to increase the desirability of apps/help in I-PAC campaigns

Minimum Qualifications :

- A Bachelor degree (preferably in computer science or a related field)

- 1+ year of experience in iOS app development field.

- Strong OO design and programming skills in Swift/Objective C.

- Hands-on experience with the Xcode5 and above, JSON and REST APIs.

- Understanding of delegates, constraints, basic UI elements and application life cycle

Preferred Qualifications:

- Experience in using APIs and third-party libraries (Alamofire, AFNetworking, Maps)

- Experience in implementing MVP/MVVM architecture

- Experience with Storyboards, Pickers, View Transitions and Scroll View

- Working knowledge of design patterns like Builder, Singleton, Adapter pattern etc.

- Experience in writing test cases

- Knowledge of using Git, Git branches and Github to manage codebases

- Knowledge of different analytics tools to analyse app data

Location: Hyderabad (Shall be open to travel as per business requirement)

We are looking for professionals who can preferably join within 30 days from the day of selection
Read more
Casey Foods
at Casey Foods
7 recruiters
HR Coordinator
Posted by HR Coordinator
Remote, Balangir
4 - 7 yrs
₹2L - ₹3L / yr
Sales
Problem solving
Team leadership
  • Manage sales operations in assigned district to achieve revenue goals.
  • Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
  • Identify skill gaps and conduct trainings to sales team.
  • Work with team to implement new sales techniques to obtain profits.
  • Assist in employee recruitment, promotion, retention and termination activities.
  • Conduct employee performance evaluation and provide feedback for improvements.
  • Contact potential customers and identify new business opportunities.
  • Stay abreast with customer needs, market trends and competitors.
  • Maintain clear and complete sales reports for management review.
  • Build strong relationships with customers for business growth.
  • Analyze sales performances and recommend improvements.
  • Ensure that sales team follows company policies and procedures at all times.
  • Develop promotional programs to increase sales and revenue.
  • Plan and coordinate sales activities for assigned projects.
Provide outstanding services and ensure customer satisfaction.
Read more
OpexAI
at OpexAI
1 recruiter
Jasmine Shaik
Posted by Jasmine Shaik
Hyderabad
0 - 1 yrs
₹0L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Employee Engagement
Training and Development
Performance Evaluation
+2 more
Required Skills: Must have excellent communication skills and Negotiation skills Should have fair knowledge in Excel & Microsoft suite. Must be a good networker and to be able best leverage Professional and social networking sites for Recruitment. Should be a Smart and Aggressive individual with a 'can do' attitude. Willing to work under pressure Interested candidates can sends resumes to [email protected].
Read more
SA Technologies Inc.
at SA Technologies Inc.
2 recruiters
Namrata Gaikwad
Posted by Namrata Gaikwad
Pune
1 - 2 yrs
₹1L - ₹2L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Outbound Recruitment
Hello SA Technologies looking for IT Recruiter with 1+ years of experience into recruitment. Who can join immediately.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos