Tech Support Engineer

We are looking for a confident and energetic sales executive who can actively promote and sell our PTE and IELTS preparation programs to students.

The ideal candidate should be an extrovert, have strong ownership, excellent English communication skills, and the ability to follow up with leads consistently.

Key Responsibilities:

• Counsel students about PTE and IELTS preparation programs

• Convert inquiries into enrollments through calls, messages, and in-person follow-ups

• Explain course details, pricing, schedules, and benefits clearly

• Maintain proper lead records and update reports on time

• Follow up with students regularly until closure

• Coordinate with the internal team for student onboarding and class updates

• Meet daily, weekly, and monthly sales targets

Requirements:

• Excellent spoken and written English communication

• Confident, extroverted, and comfortable speaking with students

• Strong ownership and ability to work with minimal supervision

• Timely reporting and proper follow-up discipline

• Prior experience in education sales, PTE/IELTS counseling, or student recruitment is preferred

• Good convincing, negotiation, and relationship-building skills

• Basic knowledge of PTE/IELTS will be an added advantage

Ideal Personality:

Someone who is energetic, proactive, target-driven, and genuinely enjoys talking to students and helping them choose the right preparation path.

WHY JOIN QRATA

• Work with the best: Learn from leaders who have built Qrata from the ground up. Work with down-to-earth, highly experienced, and insanely ambitious colleagues.
• As the business grows, you grow: We want Qrata to be built from within. We look at you as a business leader with the potential to make an impact in the talent space for the Indian startup.
• Great Culture and Work life Balance: Wins are celebrated: We have clear and frequent processes in place for recognizing the achievements of their employees. Leadership and management style that encourages teamwork, frequent engagement, fun activities and transparent communication which is vital to creating a positive feeling in the workplace.

WHAT WE DO AND WHO WE ARE

• We started Qrata in 2016. We are a 40+ person team based out of Mumbai and Bangalore.
• We have our own platform and framework that includes pre vetting talent for accelerated hiring as well as building a composite talent profile including community references to create predictable hiring outcomes/structured learning for our talent community.
• We are building an ecosystem that connects untapped talent in India irrespective of location to realize their full potential through careers in the fastest growing start-ups around the globe from India.

WHAT WILL BE YOUR MISSION AT QRATA?

This staff member will join our diverse and passionate team, whose primary role is to ensure the digital traction needed to fuel our organization, build fierce momentum around our product through creative and effective branding, and build win-win partnerships with multiple aligned organizations. Within this team, the Content and Marketing Partner will primarily own the Communications and Digital Marketing work, while also collaborating actively on other team projects. We are looking for a passionate storyteller who can identify, curate, and amplify our impact, through stories and statistics, across various mediums.

WHAT ARE YOU GOING TO DO AT QRATA?

• Design approaches to establish and amplify Qrata’s brand presence on social channels
• Develop metrics to measure the Content and Marketing team’s reach and depth of impact
• Collaborate with design and writing teams to produce high quality content
• Provide engaging text, image and video content for social media accounts
• Be the voice between Qrata & the community, able to relay Qrata’s POV forward as well as collect actionable information from the community (+ social listening) for the organization
• Establish meaningful relationships across our communities; leverage selected influencers within the community or community leaders to trigger conversations
• Edit, proofread, and improve the content.
• Optimize content considering SEO and Google Analytics.
• Analyze web traffic metrics.
• Ensure a strong web presence on various channels.
• Generate ideas to increase customer engagement from 0 - 100. 
• Drive growth in our talent community via our product.
• Respond to comments and client queries in a timely manner

MUST HAVE’S

• Bachelor's degree in Media or Communications or Journalism or Humanities, or a related field.
• Project management skills and attention to detail
• Excellent communication and writing skills in English
• Proficiency in LinkedIn,Instagram, and other social media platforms.

GOOD TO HAVE’S

• 1-2 years of relevant experience in startups or Media Houses(Digital)
• Previous experience working in early stage start-ups.

LOCATION

402 Pharma Search House, -, BG Kher Rd, Vasi Naka, Siddharth Nagar, Worli, Mumbai, Maharashtra 400018

* Candidates must have Real Estate Knowledge,

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Should have a minimum experience of 2 to 7 years in CRM and managing teams.

* handled Real Estate CRM.

Preferred candidate profile

* Candidate must have Real Estate Knowledge with min 2 - 4 years of experience.

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Collections, preparation documentation, Bank docs.

Provide information of Products / Services / Offers to customers.

Handling inbound calls & outbound calls

Understand customer need

Solve customers query over the phone