Cutshort logo
BlueCloud logo
Tech Support Engineer
Tech Support Engineer
BlueCloud's logo

Tech Support Engineer

Gunjan G's profile picture
Posted by Gunjan G
1 - 3 yrs
₹3L - ₹6L / yr
Pune
Skills
Tech Support
Relational Database (RDBMS)
skill iconMongoDB
skill iconRedis
NewRelic
AppDynamics
Zendesk
JIRA
skill iconPython
skill iconNodeJS (Node.js)

Job Brief

 

Role and Responsibilities:

 

  • Provide technical assistance to the customers by performing the following duties:
  • Take control of and resolve complex technical and escalated customer problems
  • Should have excellent communication & troubleshooting skills.
  • Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
  • Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
  • Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
  • Perform routine maintenance of internal services as and when required.
  • Ability to analyze, research, and solve technical and unique problems.
  • Good in computer science fundamentals.
  • Creative, independent, self-motivated, and willing to learn new technologies.
  • Prepare accurate and timely reports.

 

Skill and Requirements:

 

  • Good understanding of QA methodologies and processes.
  • Good command of Linux CLI tools - including system administration, data analysis and munging.
  • Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
  • Proficiency in at least one scripting language python, node, etc.
  • Have prior experience in testing back-end systems that involve interaction with multiple restful services.
  • Must be able to think proactively; excellent follow-through and attention to detail.
  • Knowledge of distributed applications/service-oriented applications is a plus.

 

Good to have:

 

  • Knowledge of Kibana/ElasticSearch
  • Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
  • Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
  • Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

 

Required Experience and qualifications:

 

  • Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
  • Ability to work independently and efficiently to meet deadlines and SLAs.
  • Ability to promptly answer & support-related tickets, chats, emails and phone calls.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About BlueCloud

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.

At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.

For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.

Read more

Connect with the team

Profile picture
Samyaka Lokhande

Company social profiles

linkedin

Similar jobs

AiSensy
at AiSensy
2 candid answers
1 video
Divyanshu Kumar
Posted by Divyanshu Kumar
Gurugram
5 - 10 yrs
₹15L - ₹30L / yr
skill iconFlutter
DART
skill iconSwift
skill iconNodeJS (Node.js)
version control
+1 more

About AiSensy


AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.


  • Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
  • 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
  • Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
  • High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
  • Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors



Key Responsibilities

  • Develop, maintain, and enhance mobile applications using Flutter.
  • Collaborate with designers and backend developers to implement scalable and well-architected solutions.
  • Create custom UI components, animations, and transitions to enhance user experience.
  • Optimize mobile applications for maximum performance, speed, and scalability.
  • Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
  • Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
  • Implement push notifications, third-party integrations, and RESTful API integrations.
  • Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
  • Contribute to project planning, including timelines, sprint planning, and task allocation.


Qualifications


  • 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
  • Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
  • Proficient in Flutter, Dart, and mobile development frameworks.
  • Solid understanding of the full mobile development lifecycle, including publishing to app stores.
  • Experience with RESTful APIs, third-party libraries, and integration of push notifications.
  • Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
  • Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
  • Knowledge of both iOS and Android platform guidelines for design and development.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent communication and time management skills.
  • Experience with Firebase, GraphQL, or similar backend services.
  • Familiarity with native iOS/Android code for advanced customizations in Flutter.


Read more
Delhi
1 - 4 yrs
₹3.6L - ₹6L / yr
skill iconReact Native
skill iconDjango
RESTful APIs
skill iconAndroid Development
skill iconiOS App Development
+2 more

Key Responsibilities


Developing new features and user interfaces from wireframe models.

Ensuring the best performance and user experience of the application.

Fixing bugs and performance problems.

Writing clean, readable, and testable code.

Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.


Key Skills

1. Extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s).

2. Deep knowledge of mobile platforms on which the app runs, e.g., Android, iOS etc.

3. Proficient in HTML, CSS, Javascript, React, React Native, Node whichever language you use in the app.

4. Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc. depending on the libraries you use to test

5. Familiarity with RESTful APIs and mobile libraries for networking.

6. Familiarity with the JSON format.

7. Experience with profiling and debugging mobile applications.

8. Strong knowledge of architectural patterns—MVP, MVC, MVVM, and Clean Architecture—and the ability to choose the best solution for the app.

9. Familiarity with Git and Github.

10. Familiarity with push notifications.

11. Understanding mobile app design guidelines on each platform and being aware of their differences.

Read more
Mailstone indigo, 502, Ring Rd, near Udhana Darwaja,Surat, Gujarat 395002
1 - 2 yrs
₹1L - ₹2L / yr
Communication Skills

Location: Surat, India

Only for Female And should have fluence english

Position Type: Full-Time


Company Overview:

Votiko is a dynamic and growing company based in Surat. We are committed to fostering a positive and inclusive work environment that empowers our employees to achieve their full potential. We are seeking an experienced and dedicated HR Specialist to join our team and contribute to our continued success.

Responsibilities:

  • Manage end-to-end recruitment process, including sourcing, screening, interviewing, and hiring candidates across various positions.
  • Coordinate new employee onboarding, orientation, and training programs to ensure a smooth integration into the company.
  • Administer HR policies and procedures, ensuring compliance with local labour laws and regulations.
  • Monitor and track attendance, leave, and other time-related matters to ensure accurate payroll processing.
  • Stay updated with industry trends and best practices to ensure the company's HR practices remain competitive and effective.

Qualifications:

  • Bachelor's degree in Human Resources Management, Business Administration, or related field.
  • Experience in HR roles, with a strong understanding of HR functions, processes, and best practices.
  • Knowledge of local labor laws, regulations, and compliance requirements is essential.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in using HRIS and MS Office Suite.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Demonstrated problem-solving abilities and a proactive approach to addressing HR challenges.
  • High level of confidentiality and ethical standards.

Benefits:

  • Competitive salary package
  • Professional development opportunities
  • Friendly and supportive work environment

If you're interested in joining our dynamic team as an HR Specialist, application.

Salary: 15,000-20000

Working Days- Monday to Saturday 




Read more
MeetMo
Divyatha shetty
Posted by Divyatha shetty
Bengaluru (Bangalore)
2 - 3 yrs
₹10L - ₹14L / yr
ThreeJs (Three.js)
skill iconNextJs (Next.js)
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
+3 more
Responsibilities
  • Use markup languages like HTML to create user-friendly web pages
  • Maintain and improve the website
  • Optimize applications for maximum speed
  • Design mobile-based features
  • Collaborate with back-end developers and web designers to improve the usability
  • Get feedback from, and build solutions for, users and customers
  • Write functional requirement documents and guides
  • Create quality mockups and prototypes
  • Help back-end developers with coding and troubleshooting
  • Ensure high-quality graphic standards and brand consistency
  • Stay up-to-date on emerging technologies
Requirements and skills
  • Proven at least 2 to 3 years of work experience as a Front-end developer
  • Hands-on experience with markup languages
  • Experience with JavaScript,Next.Js and ThreeJS is a must
  • Familiarity with browser testing and debugging
  • In-depth understanding of the entire web development process (design, development and deployment)
  • Excellent analytical and multitasking skills
  • Engineering graduates are preferred. 
Read more
Macegroup Ltd
Michelle Haffer
Posted by Michelle Haffer
Remote only
1 - 5 yrs
$50K - $85K / yr
International experience
Marketing
Macegroup Ltd is a UK construction company that specializes in the design and building solutions for exclusive clients in prime areas of the United Kingdom. We are located at 155 Moorgate, London EC2M 6XB, United Kingdom. We are working with partners in both the public and private sectors. We are looking to hire qualified engineers, managers and project managers that can work remotely and contribute to the growth of the company.
Read more
HDFC
HDFC
Agency job
via I Learn Future by Nisha CS
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹4.5L / yr
Field Sales
Sales
Business Development
Communication Skills
Organizational effectiveness
It is a field job. You will have to travel within the assigned geography to meet customers assigned
to you for sales and service delivery.
You will be evaluated on your ability to meet the business targets (Top line, Persistency, Product
mix) by working on assigned calls.
HDFC Life believes in technology driven sales and you will learn new technology/Mobility
enhancements, to comply with the Sales Management Process.
As a business professional you will be uphold organizational values in every action and ensure
business ethics and integrity. You are expected to be compliant to regulatory and statutory
regulations
Read more
Huron Consulting Group
at Huron Consulting Group
6 recruiters
Aditya Wadhera
Posted by Aditya Wadhera
Bengaluru (Bangalore)
4 - 10 yrs
₹4L - ₹20L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+6 more

The Position Summary

In this role, you will work with Huron and client team members throughout the entire implementation lifecycle, including planning, configuration, design, build, testing, training, change management, go-live, and post-production support.  The Consulting Associate will be responsible for all aspects of Oracle EPM Cloud system implementation including requirement gathering, application design, application configuration, and implementation.

 

Must have skill: Require

Java: Core Java, Spring Framework, RESTful API

Front End: Angular, React js

Database: Oracle, PL/SQL

Application Server: WebLogic

 

**Should be Aware of**

CI/CD pipeline

 

Good to have the Testing Tools knowledge

Sonarqube, Junit, Mockito

Interested kindly share cv at adityawadhera(dot)cw@ hcg(dot)com

 

Read more
Genius placement service
Sahista Chauhan
Posted by Sahista Chauhan
Ahmedabad
1 - 4 yrs
₹2L - ₹5L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
PHP/Laravel Developer:
Position Vacant: 3 [1 Senior(2-3 yrs experience) and 2 Junior (upto 1year)]
Job Location: Ahmedabad
Experience: 1 to 3 years
Qualification:Graduate (Preferable BE/ BTech/ ME/ MTech/ MCA/ BCA/ MSc)
Job Description
We are looking for a motivated PHP / Laravel developer to come join our agile team of professionals.
If you are passionate about technology, constantly seeking to learn and improve skillset,then you
are the type of person we are looking for!
We are offering superb career growth opportunities, great compensation and benefits.
Responsibilities
● Develop,record and maintain cutting edge web-based PHP applications on portal plus
premium service platforms
● Build innovative,state-of-the-art applications and collaborate with the User Experience (UX)
team
● Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
● Prepare and maintain all applications utilizing standard development tools
● Utilize backend data services and contribute to increase existing data services API
● Lead the entire web application development life cycle rightfrom conceptstage to delivery
and post launch support
● Convey effectively with all task progress, evaluations,suggestions,schedules along with
technical and process issues
● Documentthe development process, architecture, and standard components
● Coordinate with co-developers and keeps project manager well informed of the status of
development effort and serves asliaison between developmentstaff and project manager
● Keep abreast of new trends and best practices in web development
Skills
● Strong knowledge of PHP web frameworks(such as Laravel, Yii, etc depending on your
technology stack)
● Understanding the fully synchronous behavior of PHP
● Understanding of MVC design patterns
● Basic understanding of front-end technologies,such as JavaScript, HTML5, and CSS3
● Knowledge of object oriented PHP programming
● Understanding accessibility and security compliance (Depending on the specific project)
● Strong knowledge of the common PHP or web server exploits and theirsolutions
Understanding fundamental design principles behind a scalable application
● User authentication and authorization between multiple systems,servers, and environments
● Integration of multiple data sources and databasesinto one system
● Familiarity with limitations of PHP as a platform and its workarounds
● Creating database schemasthatrepresent and support business processes
● Familiarity with SQL/NoSQL databases and their declarative query languages
● Proficient understanding of code versioning tools,such as Git
Read more
Vayana
at Vayana
1 recruiter
Manish Balani
Posted by Manish Balani
Remote only
4 - 10 yrs
₹3L - ₹7L / yr
Tally Developer
TDL
Tally
Agile/Scrum
Software Development
Vayana Network (India's largest GSP and Supply Chain Financing Network) is hiring for a Full Time Tally TCP (TDL) Developer (Senior Software Developer/Engineer).
Someone who has hands on experience in creating Tally TCPs and Knowledge of TDL (Tally Definition Language)
 
Someone who has worked in a similar role with a GSP or ASP (GST, E-way bill and E-invoicing Software Providers) will be preferred.
 
This is a remote position (work from home) and hence anyone from any part of India can apply.
 
 
Job Description :-
We are looking for Senior Tally Developer to integrate our platform with Tally.
 
Job responsibilities will be cross-functional - ranging from "clean" coding to architectural changes to client interactions. Over a period of time you're expected to challenge the existing tech stack and add your baby components to it. A person should be a team player, should have an eye for detail and problem solving skills.
 
Qualifications
Requirements:
● 4+ Years of experience as a Tally Developer
● Insightful knowledge in building TDLs for Tally
● Familiarity with Agile development methodologies.
● Do high level technical design with guidance, functional modeling, break-down of module by thinking platforms and re-use.
● Sense of ownership and attention to details.
Read more
Interview Mocha is a leading SaaS company
Interview Mocha is a leading SaaS company
Agency job
via Ton80 Talents by Gaurang Mahajan
Pune
1 - 3 yrs
₹2L - ₹6L / yr
Content Marketing
Blogging
Digital Marketing
As a Blogger/Content Marketer for Interview Mocha, you will be a part of Inbound Lead Generation Team. Your primary responsibility would be to grow company’s online presence by creating a range of insightful and compelling content that captures our reader’s interest The content that you will create for our targeted audience will range from in-depth blog posts, guest posts, social media posts, relevant images, info graphics, quora answers, presentations, and videos etc.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos