BD SOFTWARE DISTRIBUTION PVT LTD
https://bdsoft.in/Jobs at BD SOFTWARE DISTRIBUTION PVT LTD
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Position: Technical Presales Manager
Job type: Full-time/ Permanent
Total Experience: Minimum 4-5 Years
- Maintain, drive, supervise and implement robust technical standards, systems and processes
- Influence technology strategies and decisions with a high level of expertise and knowledge
- Provide direction and support to ensure compliance with relevant legislative specifications and standards
- Lead a team of staff developing products, and addressing training needs when necessary
- Coordinate the regular testing of products to address faults, and provide evaluations to improve them
- Act as a key contact with customers who have technical issues
- Experience in handling technical support Team
- handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in general shift.
REQUIRED SKILLS :
- Good communication skills, both written and verbal
- Self-motivated with the ability to work under pressure and own initiative
- Problem-solving skills, analytical skills and the ability to make decisions quickly
- Organisational and team leader skills
- Knowledge of process improvement and validation
- Knowledge of regulatory standards relevant to your industry
- The ability to investigate and identify trends
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Good Knowledge of Antivirus, Endpoint security, DLP, MDM, and Remote technologies.
- Should be capable to handle a team of L1 engineers.
- Prepare documents on technical knowledge.
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About DBAUX
DBAUX provides the next generation cyber security and mobile products for the large Enterprise, Government and Critical Infrastructure Security markets and is seen as one of the most trusted products in this segment. DBAUX has expanded its portfolio to cover a spread of niche Product R&D Services and is considered as one of the leaders in Performance & Scale, Big Data Consulting and Customized OS
development among others.
If you would like to know more about us, please visit our website: www.dbaux.com
You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.
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