sagarsoft (india) ltd
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PythonDear Aspirant,
We do have an urgent opening with Sagarsoft for the Application Support Analyst role.
Job Title/Role: Application Support Analyst
Job Location: Hyderabad- Remote
Client : Point72 -https://point72.com
Role: Permanent Role
Notice Period: Immediate to 15 days
Open Positions: 2
Shift: US Shifts (Complete Night Shifts)
Working Hours:
- Shift Rotation: Every 3 months
- Shifts:
- Evening Shift: 7:00 PM to 5:00 AM IST
- Night Shift: 9:30 PM to 7:30 AM IST/''
About us: Sagarsoft is a BSE listed Digital engineering services company dedicamted to assisting global enterprises with digital transformation and technology modernization.
Overview: Join our dynamic US support team as an Application Support Specialist. You’ll play a key role in providing top-notch support for our applications, ensuring smooth operations across our middle, and back office systems.
Key Responsibilities:
- Collaborate with the global support team in Connecticut to deliver seamless support across different time zones.
- Work closely with Project Managers, Traders, and Analysts to quickly resolve issues and identify areas for improvement.
- Assist in the rollout and setup of new products, providing training and support to end-users.
- Offer 2nd and 3rd line support for various office systems and market data.
- Coordinate with external vendor support teams to address technical issues and implement enhancements.
- Support Development and QA teams throughout project lifecycles, from gathering requirements to deployment.
- Participate in planning and executing PC releases and related deployment activities.
- Set up and monitor automated jobs using a central scheduler (e.g., Active Batch).
- Utilize ticket, issue, and change management systems effectively.
Requirements:
- Passion for providing an outstanding client experience.
- Excellent written and verbal communication skills.
- Confident and friendly phone presence.
- Strong troubleshooting and problem-solving abilities.
- Willingness to share knowledge and suggest improvements.
- Team player who remains calm under pressure.
- Availability for off-hours on-call support.
- Flexibility and adaptability in a fast-paced, evolving environment.
Desired Skills:
- 4 to 6+ years of experience in an Application Support role.
- Experience in automating repetitive tasks.
- Understanding of trading phases and asset types.
- Familiarity with Windows, MS Office, and common business applications.
- Experience with Windows 2003 and 2008 clustering.
Mandatory Skills:
- Experience in investment banking.
- Strong communication and interpersonal skills.
- Proficient in SQL and comfortable working with SQL Server.
- Strong Python or similar programming skills, with a focus on automation.
- Basic UNIX scripting experience is a plus.
- Familiarity with scripting languages (e.g., PowerShell, VB Script, batch).
- Experience with scheduling software (e.g., Autosys, Active Batch)
If you find the skillset suitable, Please let us know the following details.
- Reason for Change:
- Offers in hand?:
- Total exp:
- Relevant exp in Application Support :
- Experience in Python:
- Experience in Automation:
- Experience in SQL:
- Experience in Investment banking:
- Current CTC:
- Expected CTC:
- Notice period (kindly mention the days negotiable, if any):
- Current location:
- Preferred location:
- LinkedIn:
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Java
Spring BootRequired Skills and Experience:
Proficient in Java (Java 8 and above), with a strong understanding of object-oriented programming.
Knowledge in the trading domain, including familiarity with trading systems and protocols.
Strong skills in SQL and PL/SQL for database management and query optimization.
Hands-on experience with Linux and Windows operating systems for application deployment and maintenance.
Proficiency in scripting languages (e.g., Bash, PowerShell, or similar).
Knowledge of Python programming for auxiliary development and analytics tasks.
Familiarity with multithreading, concurrency, and low-latency application development.
Experience with CI/CD pipelines, version control systems (e.g., Git), and deployment workflows.
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About the company
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
- Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
- Link technical contributions directly to business impact, helping the team and stakeholders align.
- Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
- Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
- Strong experience with code reviews and quality assurance practices.
- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
- Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
- Strengths in stakeholder management and navigating complex scenarios.
- Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.
Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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