Tech Support Engineer

Job Title : GxP Manual Functional Tester

Experience Required : 5.5 to 7 years

Work Mode : Hybrid

Location : PAN India (excluding Salem, Coimbatore, and Gandhinagar)

Notice Period : Immediate joiners preferred

Job Description :

We are looking for a skilled GxP Manual Functional Tester with strong experience in manual testing within GxP-compliant environments.

The ideal candidate will have a solid understanding of the software testing lifecycle and hands-on experience in Functional, FIT, and UAT testing. You will work closely with cross-functional teams, including business, development, and regulatory stakeholders, in an Agile setup.

Mandatory Skills : Manual Testing, GxP Compliance, STLC, FIT & UAT Test Design, Agile Testing, Jira, Defect Management, and Test Documentation.

Key Responsibilities :

• Perform manual testing in GxP-regulated environments ensuring compliance with regulatory standards.
• Design and execute Functional Integration Testing (FIT) test cases.
• Prepare and perform User Acceptance Testing (UAT) test scenarios.
• Participate in Agile incremental testing cycles.
• Track, report, and manage defects using Jira or similar test management tools.
• Collaborate with development, QA, regulatory, and business teams to ensure effective communication and accurate documentation.
• Maintain detailed testing documentation and contribute to continuous test process improvements.

Required Skills :

• Minimum 4+ Years of experience in manual testing in GxP-compliant environments.
• Strong knowledge of STLC, SDLC, and Agile methodologies.
• Hands-on experience in FIT test case design and execution.
• Expertise in UAT test design and coordination.
• Experience with test management tools such as Jira.
• Excellent communication and documentation skills.
• Strong defect management capabilities.

Note :

• This is a hybrid role; candidates must be willing to work from a Capgemini office as required.
• Remote-only profiles will not be considered.
• Locations not accepted: Salem, Coimbatore, Gandhinagar.

Role Overview:

Zolvit is looking for a highly skilled and self-driven Lead Machine Learning Engineer / Lead Data Scientist to lead the design and development of scalable, production-grade ML systems. This role is ideal for someone who thrives on solving complex problems using data, is deeply passionate about machine learning, and has a strong understanding of both classical techniques and modern AI systems like Large Language Models (LLMs).

You will work closely with engineering, product, and business teams to identify impactful ML use cases, build data pipelines, design training workflows, and ensure the deployment of robust, high-performance models at scale.

Key Responsibilities:

● Design and implement scalable ML systems, from experimentation to deployment.

● Build and maintain end-to-end data pipelines for data ingestion, preprocessing, feature engineering, and monitoring.

● Lead the development and deployment of ML models across a variety of use cases — including classical ML and LLM-based applications like summarization, classification, document understanding, and more.

● Define model training and evaluation pipelines, ensuring reproducibility and performance tracking.

● Apply statistical methods to interpret data, validate assumptions, and inform modeling decisions.

● Collaborate cross-functionally with engineers, data analysts, and product managers to solve high-impact business problems using ML.

● Ensure proper MLOps practices are in place for model versioning, monitoring, retraining, and performance management.

● Keep up-to-date with the latest advancements in AI/ML, and actively evaluate and incorporate LLM capabilities and frameworks into solutions.

● Mentor junior ML engineers and data scientists, and help scale the ML function across the organization.

Required Qualifications:

● 7+ years of hands-on experience in ML/AI, building real-world ML systems at scale.

● Proven experience with classical ML algorithms (e.g., regression, classification,

clustering, ensemble models).

● Deep expertise in modern LLM frameworks (e.g., OpenAI, HuggingFace, LangChain)

and their integration into production workflows.

● Strong experience with Python, and frameworks such as Scikit-learn, TensorFlow,

PyTorch, or equivalent.

● Solid background in statistics and the ability to apply statistical thinking to real-world

problems.

● Experience with data engineering tools and platforms (e.g., Spark, Airflow, SQL,

Pandas, AWS Glue, etc.).

● Familiarity with cloud services (AWS preferred) and containerization tools (Docker,

Kubernetes) is a plus.

● Strong communication and leadership skills, with experience mentoring and guiding

junior team members.

● Self-starter attitude with a bias for action and ability to thrive in fast-paced environments.

● Master’s degree in Machine Learning, Artificial Intelligence, Statistics, or a related

field is preferred.

Preferred Qualifications:

● Experience deploying ML systems in microservices or event-driven architectures.

● Hands-on experience with vector databases, embeddings, and retrieval-augmented

generation (RAG) systems.

● Understanding of Responsible AI principles and practices.

Why Join Us?

● Lead the ML charter in a mission-driven company solving real-world challenges.

● Work on cutting-edge LLM use cases and platformize ML capabilities for scale.

● Collaborate with a passionate and technically strong team in a high-impact environment.

● Competitive compensation, flexible working model, and ample growth opportunities.

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

**Job Title: Content Writer (Technical Focus)**

**Job Description:**

We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.

**Responsibilities:**

1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.

2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.

3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.

4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.

5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.

6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.

7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.

**Requirements:**

1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.

2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.

3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.

4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.

5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.

7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.

**Education:**

Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.

**Preferred Qualifications:**

- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.

- Knowledge of HTML, CSS, and basic web design principles.

- Experience with Agile development methodologies.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Flexible work hours

- Professional development opportunities

- Dynamic and collaborative work environment

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!

You’ll be our: Interaction Design Manager

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be aligned with: Customer Experience Lead

You’ll be the member of: Customer Experience Team

What you’ll do :

As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences

You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys

You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company

Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team

Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design

Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution

Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle

Here’s what we are looking for:

6-9 years in Interaction Design, with an emphasis on digital product design

Experienced in managing design team and comes with a deep understanding of design methodology and the creative process

Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams

Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams

Must be driven by outcomes and committed to continuous learning

Experience in working with rapid-growth companies or startups is an added advantage

What you'll bring :

Degree in design from Tier 1 Design schools would be preferred but is not a mandate

6-9 years of relevant experience

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

* Translate designs and wireframes into high quality code.

* Design, build, and maintain high performance, reusable, and reliable Java code.

* Ensure the best possible performance, quality, and responsiveness of the application

* Identify and correct bottlenecks and fix bugs.

* Help maintain code quality, organization, and automatization

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Ability to design applications around natural user interfaces, such as “touch”

- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

- Knowledge of the open-source Android ecosystem and the libraries available for common tasks

- Ability to understand business requirements and translate them into technical requirements

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Understanding of Google’s Android design principles and interface guidelines

- Proficient understanding of code versioning tools, such as Git

- Familiarity with continuous integration