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Tech Support Engineer
Leading IT MNC Company
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Tech Support Engineer

at Leading IT MNC Company

0 - 1 yrs
₹3L - ₹4L / yr (ESOP available)
Ahmedabad
Skills
skill iconJava
SQL
Tech Support
Communication Skills
MySQL

Job Functions / Responsibilities:

  • Find technical resolutions on issues or queries related to unknown or new scenarios
  • Meet cases resolution SLA"s
  • Manage relationships with clients
  • Work with cross-functional teams as and when required
  • Keep up to date with all eCW products and their enhancements
  • Maintain excellent customer satisfaction level
  • Other duties as assigned

Requirements: 

  • Proficient with relational databases (MySql, MsSql)
  • Knowledge / Experience with Java or C++ (OOPs Concepts)
  • Experience with Internet Protocols, HTTP / HTTPs
  • Default ports for HTTP / FTP / MYSQL etc
  • Experience with Web Application Server(s)
  • Understanding of 3 -Tier / N-Tier Architecture
  • Knowledge of SQL Server 
  • Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities: 

  • Telephone etiquette
  • Fluency in English Communication.
  • Ability to balance multiple priorities
  • Strong analytical and problem-solving skills
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI.  We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

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Kanerika has won several awards over the years, including:

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Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

 

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Technical Skills

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  • ·      ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript 
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  •     iv.           Employee Referral Bonus: Rewards employees for referring qualified candidates.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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