Senior Engineer- IT support Mac equipment

Reputed MNC client of people first consultant

Senior Engineer- IT support Mac equipment

Senior Engineer- IT support Mac equipment at Reputed MNC client of people first consultant · Chennai · 3 - 6 years · ₹1L - ₹7L / yr · Posted 25 Jan 2022

Senior Engineer- IT support Mac equipment

at Reputed MNC client of people first consultant

Agency job

via People First Consultants

3 - 6 yrs

₹1L - ₹7L / yr

Chennai

Skills

JAMF Casper Suite

OS X

MDM

Tech Support

SQL server

Designation: Senior Engineer-IT support Mac equipment
Experience: 3-6 years
Location: Chennai

Roles & Responsibilities

· Providing IT support for all Mac equipment including system, application, and server issues.

· Providing technical advice and troubleshooting for end users

· Experience in Enterprise Apple support like ABM, VPP,ACE and MDM

· Excellent OSX desktop and server support skills

· Experiencing supporting OS X desktop and server across a range of versions

· Strong experience with using and administrating JAMF

· Package Deployment, Image upgrade. Security patches &DEP

· Hands on experience with JAMF tools like Recon , Composure , remote and Admin

· Endpoint hardening via JAMF and self service management.

· Experience using terminal commands and scripts

· Great customer relationship skills

· Good written & verbal communication skills

· Being flexible and customer solution focused

· Experience in various application outlook , AD and Teams.

· Cloud knowledge

Designation: Senior Engineer-IT support Mac equipment
Experience: 3-6 years
Location: Chennai

Roles & Responsibilities

· Providing IT support for all Mac equipment including system, application, and server issues.

· Providing technical advice and troubleshooting for end users

· Experience in Enterprise Apple support like ABM, VPP,ACE and MDM

· Excellent OSX desktop and server support skills

· Experiencing supporting OS X desktop and server across a range of versions

· Strong experience with using and administrating JAMF

· Package Deployment, Image upgrade. Security patches &DEP

· Hands on experience with JAMF tools like Recon , Composure , remote and Admin

· Endpoint hardening via JAMF and self service management.

· Experience using terminal commands and scripts

· Great customer relationship skills

· Good written & verbal communication skills

· Being flexible and customer solution focused

· Experience in various application outlook , AD and Teams.

· Cloud knowledge

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What do we want from you ? (Our Expectations) :

Zero to 2 years experience in Linux Operating System.
Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

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Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
Proactively monitoring system performance and capacity planning.
Providing technical support to customers for Applications, Operating systems, and networking.
Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
Fault finding, analysis and logging information for reporting of performance exceptions.
Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
You should possess excellent communication skills .
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