Senior Engineer- IT support Mac equipment

at Reputed MNC client of people first consultant

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Chennai
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3 - 6 yrs
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₹1L - ₹7L / yr
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Full time
Skills
JAMF Casper Suite
OS X
MDM
Tech Support
SQL server
Designation: Senior Engineer-IT support Mac equipment
Experience: 3-6 years
Location: Chennai

Roles & Responsibilities

 

· Providing IT support for all Mac equipment including system, application, and server issues.

· Providing technical advice and troubleshooting for end users

 · Experience in Enterprise Apple support like ABM, VPP,ACE and MDM

· Excellent OSX desktop and server support skills

· Experiencing supporting OS X desktop and server across a range of versions

· Strong experience with using and administrating JAMF

· Package Deployment, Image upgrade. Security patches &DEP

· Hands on experience with JAMF tools like Recon , Composure , remote and Admin

· Endpoint hardening via JAMF and self service management.

· Experience using terminal commands and scripts

· Great customer relationship skills

· Good written & verbal communication skills

· Being flexible and customer solution focused

· Experience in various application outlook , AD and Teams.

· Cloud knowledge

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