11+ Tech Support Jobs in Ahmedabad | Tech Support Job openings in Ahmedabad

Job Functions / Responsibilities:

• Find technical resolutions on issues or queries related to unknown or new scenarios
• Meet cases resolution SLA"s
• Manage relationships with clients
• Work with cross-functional teams as and when required
• Keep up to date with all eCW products and their enhancements
• Maintain excellent customer satisfaction level
• Other duties as assigned

Requirements: 

• Proficient with relational databases (MySql, MsSql)
• Knowledge / Experience with Java or C++ (OOPs Concepts)
• Experience with Internet Protocols, HTTP / HTTPs
• Default ports for HTTP / FTP / MYSQL etc
• Experience with Web Application Server(s)
• Understanding of 3 -Tier / N-Tier Architecture
• Knowledge of SQL Server 
• Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities: 

• Telephone etiquette
• Fluency in English Communication.
• Ability to balance multiple priorities
• Strong analytical and problem-solving skills

About the Company

I Vision Infotech is a leading IT company in India, delivering innovative and cost-effective Web and Mobile solutions since 2011. We serve global clients across the USA, UK, Australia, Malaysia, and Canada with expertise in Web Development, E-commerce, Mobile App Development, and Artificial Intelligence solutions.

Role: Python & Django AI/ML Developer

Location: Onsite

Job Type: Full-time

Experience: Minimum 1 Year

Key Responsibilities

• Develop, test, and maintain web applications using Python & Django.
• Build and integrate AI/ML models into real-time applications.
• Work with Django REST Framework (DRF) for API development.
• Perform data preprocessing, feature engineering, model training, and evaluation.
• Deploy ML models into production and monitor their performance.
• Write clean, scalable, and reusable code following best practices.
• Collaborate with frontend/mobile developers, designers, and other team members.
• Research and implement new techniques in AI/ML for business solutions.

Required Skills

• Minimum 1 year of hands-on experience in Python & Django.
• Strong knowledge of Django ORM, REST APIs, and MVC architecture.
• Good understanding of Machine Learning algorithms (Regression, Classification, NLP, Clustering).
• Experience with AI/ML frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Familiarity with Pandas, NumPy, Matplotlib, Seaborn for data handling & visualization.
• Basic understanding of SQL/NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Knowledge of Git/GitHub, Docker, or cloud platforms is a plus.

Qualifications

• Bachelor’s degree in Computer Science, IT, Data Science, or related field.
• 1+ year professional experience in Python, Django & AI/ML projects.

Perks & Benefits

• Exposure to real-world AI/ML projects.
• Learning & growth opportunities in latest tech stacks.
• Flexible work environment.
• Performance-based appraisals and incentives.

We are seeking a skilled Next.js Developer with a minimum of 1 year of experience to join our growing team. As a Next.js Developer at Redlio Designs, you will have the opportunity to work on exciting projects for a diverse range of clients, collaborating with a talented team of designers, developers, and project managers.

Responsibilities:

- Develop high-quality, responsive web applications using Next.js framework

- Collaborate with designers to implement user-friendly interfaces

- Optimize application performance and ensure scalability

- Integrate front-end components with back-end services

- Write clean, maintainable code and adhere to coding standards

- Troubleshoot and debug issues to ensure smooth functionality

- Stay up-to-date with industry trends and best practices

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field

- Minimum of 1 year of experience working with Next.js framework

- Strong proficiency in JavaScript/TypeScript, HTML5, and CSS3

- Experience with React.js and Redux for state management

- Familiarity with RESTful APIs and GraphQL

- Knowledge of version control systems such as Git

- Excellent problem-solving and communication skills

- Ability to work effectively both independently and as part of a team

Nice to Have:

- Experience with server-side rendering (SSR) and static site generation (SSG)

- Familiarity with agile development methodologies

- Knowledge of SEO best practices

- Experience with testing frameworks such as Jest

- Contributions to open-source projects or a strong GitHub profile

Perks and Benefits:

- Competitive salary based on experience

- Collaborative and inclusive work environment

- Regular team outings and social events

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

• Your Role and Responsibilities

1. Your main job involves creating new features on the visible parts of a website using React.js.
2. You'll be building reusable components that can be used again in the future, saving time and effort.
3. Designs for the website will be given to you, and you'll convert them into actual working and visually appealing website elements.
4. You'll ensure that the website works smoothly on various devices like phones, tablets, and computers.

• Skills and Traits We're Seeking

1. You have a strong understanding of React.js and its workings.
2. You're skilled in a JavaScript
3. Experience with common React.js workflows like Flux or Redux is important.
4. You're familiar with RESTful APIs.
5. Knowledge of modern security measures like JSON Web Token is important.
6. You're comfortable using tools that streamline the process of building website elements, such as Babel, Webpack, and NPM.
7. Translating business requirements into technical plans for the website comes naturally to you.
8. You've used version control tools like Git or SVN to manage and track changes in code.

• Expected Experience

1. You should have accumulated 2 to 4 years of relevant experience in this field.

Program Lead 

Gujarat (Ahmedabad) 

Company Profile:  pinBox is the only global social enterprise committed exclusively to digital micro-pension inclusion for self-employed women and youth. We use our proprietary pensionTech platform, the unique pinBox model and field-tested retirement literacy tools to make access to pensions, savings and insurance easy and simple for non-salaried informal sector workers. pinBox is working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders across Asia and Africa on digital micro-pension and social security inclusion. In India, pinBox is working with top financial institutions and credible outreach partners to help deliver mainstream financial services to underserved citizens. Friends of Women’s World Banking (FWWB) is a Gujarat-headquartered non-profit Society that provides financial and capacity building support and services to organizations promoting livelihoods, self-reliance and financial inclusion among low-income women. FWWB works with a network of over 200 MFIs, cooperatives and producer collectives that reach over 18 million low-income individuals across 12 states. pinBox and FWWB are jointly launching a digital micro-pension and retirement literacy solution for the 18 million women being serviced by FWWB partners. A dedicated project management team will promote the solution to FWWB partners through ongoing consultative meetings and field-visits. This team will be based at the FWWB offices at Ahmedabad (Gujarat) and provide necessary technical assistance, digital solutions, training and expert advice to FWWB partners to encourage and enable them to in turn deliver the digital micro-pension solution, along with financial literacy, to their clients/ members. pinBox is looking for a self-motivated, driven, and hands-on individual to develop and own short and long-term strategies and goals for the pinBox-FWWB partnership as well as for other pinBox initiatives in Gujarat. This is a senior role that requires proactive interactions with a range of internal and external stakeholders, often managing several moving project parts simultaneously. The Program Lead for Gujarat will be responsible for planning, overseeing and leading the pinBox-FWWB Project from ideation through to completion. She/he will also lead B2B2C partnerships with other Gujarat-based cooperatives and milk unions, as well as with federated self-help groups, producer companies, social enterprises and the State Government on expanding pension and social protection solutions to the self-employed. 

Responsibilities:

 1. Work closely with FWWB to proactively promote the digital micro-pension and social security solution to its partners, and to other aggregators including cooperatives in Gujarat and the State Government;

 2. Formalizing, upscaling and managing all B2B2C partnerships with FWWB and in Gujarat more generally;

 3. Implementation coordination and monitoring and providing necessary ongoing training, capacity building and IEC support and advice to partners to minimize the gap between intent and outcomes. 

4. Achieving optimum impact at scale in terms of voluntary participation and regular retirement savings by self-employed women and youth who choose to save for their old age and other lifecycle needs. 

 5. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy. You will provide partners with MIS and data using pinBox MIS dashboards to keep them updated and informed regarding outcomes.

 6. In consultation with the pinBox operations and customer protection teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members. 7. Periodically conduct or facilitate FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy pinBox, FWWB and partner management that scheme implementation and efforts are in line with stated goals of mass-scale pension and social security inclusion. 8. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale. 

The ideal candidate 

1. A person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch.

 2. Has 4-6 years’ experience in the areas of digital financial inclusion. Familiarity with the fintech and technology apps ecosystem will be an advantage. 

 3. IRMA graduates with project and process management experience in digital finance and prior experience with women-focused inclusion efforts will be preferred. 

4. Proficiency in Gujarati (both written and oral) is mandatory