11+ Tech Support Jobs in Ahmedabad | Tech Support Job openings in Ahmedabad

Job Functions / Responsibilities:

• Find technical resolutions on issues or queries related to unknown or new scenarios
• Meet cases resolution SLA"s
• Manage relationships with clients
• Work with cross-functional teams as and when required
• Keep up to date with all eCW products and their enhancements
• Maintain excellent customer satisfaction level
• Other duties as assigned

Requirements: 

• Proficient with relational databases (MySql, MsSql)
• Knowledge / Experience with Java or C++ (OOPs Concepts)
• Experience with Internet Protocols, HTTP / HTTPs
• Default ports for HTTP / FTP / MYSQL etc
• Experience with Web Application Server(s)
• Understanding of 3 -Tier / N-Tier Architecture
• Knowledge of SQL Server 
• Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities: 

• Telephone etiquette
• Fluency in English Communication.
• Ability to balance multiple priorities
• Strong analytical and problem-solving skills

Job Description :

• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.

Note : Night Shift 
           Time : 6:30PM - 4:30AM
        
            Fluent english is must

We are hiring Magento Architect.

Experience - 10 - 15 years

Location - Ahmedabad, Gujarat. 

5 Days working

Should  have Good command in English.

Responsibilities:

•  Minimum 5 to 7 years of experience in Magento Development
•  Proficient in PHP/MySql
•  Experience on Magento Enterprise & Magento 2.0
•  Familiar with technologies including XML, web services, JQuery
•  To develop high-end web applications
•  To research and implement new technologies
•  Working knowledge of shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites
•  Should have excellent database design and implementation skills
•  Experience in API Integration with 3rd party ERP systems, 3rd party services
•  Should have technical bent of mind
•  Should have problem-solving, prioritizing tasks, multi-tasking abilities
•  Should be able to understand and handle tasks independently
•  Ability to work to deadlines & as a team member

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using right methods/tools
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Keep records of customer interactions
• Making calls on Decline Users and understanding the reason behind it
• Converting of Decline users to business.
• Generating leads for the business via online or offline mode
• Making more people aware about the product
• Reaching out to customers and make them Register and avail the loan.
• Expanding the business by Marketing and Branding
• Making 200 + connected calls everyday

• Job Title:- Microsoft Tech Lead
• Location:- CG Road, Ahmedabad(Mobile and flexible), WFH is available, sometime you have to come attend business meetings
• Education:- No bar in Education
• Desired Skills:- ASP.Net, C#, Database Design, MySQL, MSSQL, Bootstrap, SQL Server
• Experience: - 05 yrs. to 06 yrs.
• Number of Vacancy:- 01
• Job Timing:- Flexible Time
• Interview Process: - 2 round, First round is Telephonic, Second round is face to face only.

Job Description

Responsibilities:-

• Plan, lead and deliver the software development cycle.
• Lead technical team and solve their day to day issues.
• The successful candidate would lead a team of 6-10 developers.
• Handle ongoing projects as well as new projects.
• Guide or mentor new team members and existing members.

Skills Requirement

• Experience in Microsoft ASP, C#, SQL server, MS SQL, Bootstrap, database design and github.

Who can Apply

• Education : No bar
• Experience : Good to have: BFSI domain and professional certification