
We are looking for an Integration Engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations.
You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues. Eventually you should be able to automate common issues and development of solutions.
You’ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you’re looking to work in an open, collaborative environment side-by-side with our development engineers to help customers and shape future product design, we can’t wait to hear from you!
Responsibilities
- Understand and explain APIs to clients.
- Help clients integrate OneFin APIs.
- Research and identify solutions to issues during integration.
- Escalate unresolved issues to appropriate internal teams (e.g. software developers).
- Become a product expert for clients.
- Configure OneFin system for customized usage by clients.
- Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
- Automate solution of common issues using Python.
- Help live clients resolve issues and coordinate with the development team for issue resolution.
Requirements
- BS/B.Tech. in Computer Science, Engineering, or equivalent.
- Strong verbal and written communication skills.
- Experience in writing code in Python.
- Understanding of web based systems.
- Proficient in understanding and writing JSON.
- Experience in SQL databases.
- Experience working with REST APIs.
- Excellent analytical skills, passion for pinning down technical issues, and solving problems.
- Enjoys a fast-paced startup environment.

About OneFin
About
OneFin is a technology credit platform - we are building the operating system for financial services. We have built modular, plug-and-play APIs to help our partners (like NBFCs, financial institutions, fintech's, startups etc.) underwrite and collect loans from end customers. In a highly credit underserved country with rapidly increasing smartphone adoption, we are enabling any company to become a fintech company through our suite of APIs and regulatory layer, and helping build customised financial products for "Middle India" and its 360 million customers - for consumption based use cases, upskilling / education financing, medical financing, etc.
Connect with the team
Company social profiles
Similar jobs
Job role: Systems Engineer (L2)
Location: Remote/Bengaluru
Experience: 3-6 years
About the Role:
We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.
Key Responsibilities:
— Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.
— Manage and optimize networking components — routers, switches, firewalls, load balancers.
— Handle incident response — monitor systems, identify issues, resolve production problems.
— Implement DevOps best practices — CI/CD pipelines, automation, containerization.
— Collaborate with backend and product teams on system architecture.
— Performance tuning — ensure high availability and reliability of platform.
— Security management — implement security protocols and compliance standards.
Required Skills:
Technical:
- Linux/Unix administration — strong fundamentals
- Networking — TCP/IP, DNS, BGP, VoIP protocols
- Cloud platforms — AWS/GCP/Azure — minimum 2 years
- DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
- Monitoring tools — Grafana, Prometheus, Kibana, Datadog
- Scripting — Python, Bash, Shell
- Databases — MySQL, PostgreSQL, Redis
Soft skills:
- Strong problem-solving under pressure
- Good communication — English written and verbal
- Team player — collaborative mindset
Good to Have:
- Experience in telecom/CPaaS/cloud communications industry
- Knowledge of VoIP, SIP, RTP protocols
- AI/ML operations experience
- CCNA/AWS certifications
Must Have Skills:
- Solid Knowledge on DWH, ETL and Big Data Concepts
- Excellent SQL Skills (With knowledge of SQL Analytics Functions)
- Working Experience on any ETL tool i.e. SSIS / Informatica
- Working Experience on any Azure or AWS Big Data Tools.
- Experience on Implementing Data Jobs (Batch / Real time Streaming)
- Excellent written and verbal communication skills in English, Self-motivated with strong sense of ownership and Ready to learn new tools and technologies
Preferred Skills:
- Experience on Py-Spark / Spark SQL
- AWS Data Tools (AWS Glue, AWS Athena)
- Azure Data Tools (Azure Databricks, Azure Data Factory)
Other Skills:
- Knowledge about Azure Blob, Azure File Storage, AWS S3, Elastic Search / Redis Search
- Knowledge on domain/function (across pricing, promotions and assortment).
- Implementation Experience on Schema and Data Validator framework (Python / Java / SQL),
- Knowledge on DQS and MDM.
Key Responsibilities:
- Independently work on ETL / DWH / Big data Projects
- Gather and process raw data at scale.
- Design and develop data applications using selected tools and frameworks as required and requested.
- Read, extract, transform, stage and load data to selected tools and frameworks as required and requested.
- Perform tasks such as writing scripts, web scraping, calling APIs, write SQL queries, etc.
- Work closely with the engineering team to integrate your work into our production systems.
- Process unstructured data into a form suitable for analysis.
- Analyse processed data.
- Support business decisions with ad hoc analysis as needed.
- Monitoring data performance and modifying infrastructure as needed.
Responsibility: Smart Resource, having excellent communication skills
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 10-15 years in clinical work and / or mental health training
· Qualification: Education in Mental Health
· Experience in Clinical Practice / Research
· Exposure to mental health training and created content or training on Mental Health for Adult
· Experience of having previously worked in organized group is desirable
If you are the kind of person who wants to build content & communication layer around SaaS products that impact millions of users, has a passion for making wordplay work for you and wants to own the content layer in an early stage company, this is the place for you. If you make the cut, we guarantee that you will be given complete autonomy and the right team to hit your metrics.
Responsibilities
- Strategise, develop, and implement content initiatives to educate and grow our beauty professional community.
- Collaborating with team leaders to develop and implement a customer-centric and appealing content strategy.
- To work with the growth team and learn how to increase an audience in a sustainable way.
- Keeping an eye on changing beauty industry trends to ensure that content is topical and relevant.
- Work with our product and technical teams to raise awareness of and adoption of new product features.
- Control all aspects of campaign optimization, troubleshooting, and reporting, with a focus on scalability and efficiency.
- Use analytics to show the clear impact of all efforts.
- By combining internal and external learnings, create and record best practises and playbooks.
Skills/Experiences:
- 1-2 years of experience in building and engaging a community for a tech startup or business
- Experience in playing an influencer role on social media would be highly preferred
- Demonstrated track record of delivering high-impact solutions in collaborative teams, particularly with designers
- Proven track record of creating high impact outcomes
- Self-starter, comfortable operating in a fast-paced, ever-changing environment.
- Experience in problem solving and tackling problems with a creative mindset.
• Proficiency in C# • Experience using .NET Core and .NET framework 4.5+ an added advantage • Experience in developing ASP.NET Core MVC applications • Should be familiar with using APIs (REST/SOAP).
• Senior knowledge of ADO.NET
• Proficient knowledge of MSSQL
• Database design including indexes and data integrity
• implementing enterprise application patterns
• Understanding of HTML, JS, and CSS
• Should Test and Debug various .NET Applications.
• Should have troubleshooting Skills.
• Strong communication skills. Roles & Responsibilities
• We are looking for an ASP.NET MVC developer that will be able to develop and support existing applications.
• The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns.
• Your primary responsibilities will be to design and develop these applications. Therefore, its essential that you are skilled at problem-solving, solution design, and high-quality coding.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Aligning with the sales and growth objectives of the organisation and then driving the inbound lead generation, relationship building and conversion.
- Monitoring the incoming leads, understand the requirements and sending them an appropriate first response
- Connecting with the leads on phone / whatsapp, building a relationship, gathering more detailed requirements and sharing details about the organisation and the best suited products
- Maintaining a record of all leads and categorising them basis the stage of conversion
- Apart from our website, gathering leads from other inbound platforms like IndiaMart
- Creating proposals and quotations, and driving end to end sales process over phone/ email.
- Following up and engaging with the leads, checking with them for any questions or further information and provide them with the same
- Supporting all current customers, users and using the support conversations to drive more app downloads and more possible customers and get maximum sharing and business value from them. Every support call to be leveraged for business value.
- Executing all email, bulk message and tele calling campaigns for sales
- Innovating new ways of connecting with probable customers through digital/ telephonic means.
- Closing the leads and generating revenue as per monthly, quarterly and annual targets
- Answering all enquiries and tele support calls that come from users and customers
- Smartly using every conversation to pitch new products or getting the users to give us reviews/ feedback and sharing our app/ solutions
- Ensuring every enquiry is driven with maximum value and satisfaction, and ensuring every lead is closed with maximum sales output
- Graduate / Post Graduate with a Proven inbound sales and support experience of at least 2-4 years
- Aggressively growth oriented - both professional and personal. Must be very entrepreneurial in nature
- Demonstrated ability and work to gather requirements from the inbound leads, send them an appropriate response, engage with them, maintain their record, send them proposals and close the leads for actual business outcomes
- Excellent communication and storytelling skills in English - both written and oral
- Should be well versed with inbound and digital sales strategies
- Should have skills to execute Email, Telephonic and Chat based sales & support most effectively
The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Designing wireframes and screening designs using Adobe Photoshop, Illustrator, and XD
- Integrating third-party APIs
- Handling integration of user-facing elements developed by front-end developers with server-side logic
- Working on the implementation of security, data protection, and data storage solution
- Working on performance tuning, improvement, balancing, usability, automation
Desired Candidate Profile
What you need to have:- Graduation or Diploma in Computers
- Good knowledge of PHP,HTML, CSS, Bootstrap, JavaScript, JQuery
- Knowledge of RDBMS
- Banking/ NBFC/ Financial Institution background will be a plus
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Ability to work well in a team setting
- Good Analytical and Communication skills.
- Strong proficiency with JavaScript - Knowledge of Nodejs and frameworks available for it such as Express, etc.
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages such as Jade, EJS, etc.
- Good understanding of server-side CSS pre-processors such as SCSS, Stylus, Less, etc.
- User authentication and authorization between multiple systems, servers, and environments - Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests - Proficient understanding of code versioning tools, such as Git
What will be your role as Sales Rockstar at Hevo?
We are looking for an experienced Inside Sales professional to join our sales team. This is an opportunity for you to be a key part of building a successful business:
- Manage End-to-End Sales process (Inbound Leads to Closure) for North American markets
- Deliver quality and tailored demonstrations to prospects based on the use cases
- Understand customer goals, plans, challenges, timeline, budget, authority
- Meet or exceed your defined sales activity and revenue quota
- Collaborate with cross-functional teams for timely resolution of prospect's queries
- Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices
What are we looking for?
- 1 to 5 years of experience in End-to-End Sales/Business Development in SaaS/IT Product/IT Services organization in North American markets
- Prior or current experience in managing end to end sales lifecycle i.e. Inbound Lead to Closure
- Must have prior experience of managing sales/business development North American market
- MBA (Sales and Marketing) or B.Tech in Computer Science / Information Technology (Preferred)











