Tech Support Engineer

Tech Support Engineer at OneFin · Bengaluru (Bangalore) · 0 - 3 years · ₹4L - ₹5L / yr · Profitable · Posted 26 Aug 2021

Tech Support Engineer

at OneFin

Posted by Abhash Anand

0 - 3 yrs

₹4L - ₹5L / yr

Bengaluru (Bangalore)

Skills

Python

Tech Support

Communication Skills

We are looking for an Integration Engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations.

You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues. Eventually you should be able to automate common issues and development of solutions.

You’ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you’re looking to work in an open, collaborative environment side-by-side with our development engineers to help customers and shape future product design, we can’t wait to hear from you!

Responsibilities

Understand and explain APIs to clients.
Help clients integrate OneFin APIs.
Research and identify solutions to issues during integration.
Escalate unresolved issues to appropriate internal teams (e.g. software developers).
Become a product expert for clients.
Configure OneFin system for customized usage by clients.
Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
Automate solution of common issues using Python.
Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements

BS/B.Tech. in Computer Science, Engineering, or equivalent.
Strong verbal and written communication skills.
Experience in writing code in Python.
Understanding of web based systems.
Proficient in understanding and writing JSON.
Experience in SQL databases.
Experience working with REST APIs.

Excellent analytical skills, passion for pinning down technical issues, and solving problems.
Enjoys a fast-paced startup environment.

We are looking for an Integration Engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations.

Responsibilities

Understand and explain APIs to clients.
Help clients integrate OneFin APIs.
Research and identify solutions to issues during integration.
Escalate unresolved issues to appropriate internal teams (e.g. software developers).
Become a product expert for clients.
Configure OneFin system for customized usage by clients.
Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
Automate solution of common issues using Python.
Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements

BS/B.Tech. in Computer Science, Engineering, or equivalent.
Strong verbal and written communication skills.
Experience in writing code in Python.
Understanding of web based systems.
Proficient in understanding and writing JSON.
Experience in SQL databases.
Experience working with REST APIs.

Excellent analytical skills, passion for pinning down technical issues, and solving problems.
Enjoys a fast-paced startup environment.

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About OneFin

Founded :

2017

Type :

Product

Size :

20-100

Stage :

Profitable

About

OneFin is a technology credit platform - we are building the operating system for financial services. We have built modular, plug-and-play APIs to help our partners (like NBFCs, financial institutions, fintech's, startups etc.) underwrite and collect loans from end customers. In a highly credit underserved country with rapidly increasing smartphone adoption, we are enabling any company to become a fintech company through our suite of APIs and regulatory layer, and helping build customised financial products for "Middle India" and its 360 million customers - for consumption based use cases, upskilling / education financing, medical financing, etc.

Abhash Anand

Anurag Kumar

Balasubramaniyan B

Burhanuddin Abbas

Dinesh Gupta

Sahil Thomas

Company social profiles

N/A

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Posted by Shona Shaju

Bengaluru (Bangalore)

0 - 2 yrs

₹4L - ₹5L / yr

Python

SQL

API

MS-Excel

We are looking for an integration engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations. You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients, and providing ongoing help to them to resolve any issues.

Application form: https://forms.gle/KbbeXxqhwpwnCzcDA

Responsibilities

Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
Escalate unresolved issues to appropriate internal teams (e.g., software developers).
Become a product expert for clients.
Configure the OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides, etc.
Automate the solution of common issues using Python.
Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements and Qualifications:

BS/B.Tech. in Computer Science, Engineering, or an equivalent.
Strong verbal and written communication skills.
Experience in writing code in Python.
Understanding web-based systems.
Proficient in understanding and writing JSON.
Experience in SQL databases.
Experience working with REST APIs.
Excellent analytical skills, passion for pinning down technical issues, and solving problems.
Enjoys a fast-paced startup environment.

Application form: https://forms.gle/KbbeXxqhwpwnCzcDA

Responsibilities

Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
Escalate unresolved issues to appropriate internal teams (e.g., software developers).
Become a product expert for clients.
Configure the OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides, etc.
Automate the solution of common issues using Python.
Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements and Qualifications:

BS/B.Tech. in Computer Science, Engineering, or an equivalent.
Strong verbal and written communication skills.
Experience in writing code in Python.
Understanding web-based systems.
Proficient in understanding and writing JSON.
Experience in SQL databases.
Experience working with REST APIs.
Excellent analytical skills, passion for pinning down technical issues, and solving problems.
Enjoys a fast-paced startup environment.