Customer Sales & Support Coordinator

Must have experience in Java

Must have experience in Spark

Must have experience in ETL coding

Strong expertise in coding

Develop detailed project plans, timelines, and resource allocation.

Lead cross-functional teams in project execution.

Ensure project milestones and objectives are met within the specified timeframe.

Conduct regular project status meetings, updating stakeholders on progress, risks, and changes.

Work closely with business leaders, IT teams, regulatory authorities, and external vendors.

Communicate effectively with stakeholders to align on project goals and expectations.

Manage expectations and ensure transparent reporting on project health, issues, and risks.

Ensure all IT projects comply with pharmaceutical regulatory standards such as GxP, 21 CFR Part 11, and other relevant industry guidelines.

Collaborate with quality assurance and regulatory teams to ensure proper documentation and validation processes are followed.

Identify potential project risks and develop mitigation strategies.

Track and resolve project issues in a timely manner.

Escalate significant risks and issues to senior management when necessary.

Oversee the implementation of IT systems, including ERP, CRM, LIMS, and other specialized pharma systems.

Collaborate with technical teams to ensure seamless integration and compliance with pharma operations.

Lead and motivate a team of IT professionals, business analysts, and technical specialists.

Foster a collaborative environment, ensuring cross-functional communication and teamwork.

Provide guidance and mentoring to team members to support their professional growth.

Eligibility:

Bachelor’s degree in computer science, Information Technology, Business Administration, or related field. Master’s degree is a plus.

3+ years of experience in IT project management, preferably in the pharmaceutical industry.

Strong knowledge of pharmaceutical regulations (e.g., GxP, 21 CFR Part 11).

Experience managing ERP, CRM, LIMS, or other pharma-specific IT systems.

Strong leadership, communication, and organizational skills.

Ability to manage multiple projects and stakeholders simultaneously.

Ability to work in a fast-paced, regulated environment with strict compliance requirements.

Job Type: Full-time

Pay: ₹70000-75000 pm

Company: Delente Technologies

Location: Mumbai (On-site)

Compensation: ₹6.0 – ₹9.6 LPA (Based on experience)

Work Schedule: 5 Days a week (Monday – Friday)

Employment Type: Full-Time

About the Role

We are looking for a high-energy, result-oriented Media Sales professional to join our team in Mumbai. You will be responsible for driving revenue growth by selling advertising solutions across our media platforms. This is a "hunter" role that requires a mix of strategic planning, relentless prospecting, and deep relationship management within the Mumbai advertising ecosystem.

Key Responsibilities

• Revenue Generation: Consistently meet and exceed monthly and quarterly sales targets through the sale of ad space and integrated media campaigns.
• Strategic Account Planning: Identify high-potential industries and brands; develop tailored media proposals that align with their marketing objectives.
• Client Relationship Management: Build and maintain a robust pipeline of clients (Direct Brands & Agencies), ensuring high retention and year-on-year growth.
• Market Prospecting: Actively "hunt" for new business opportunities through cold calling, networking, and industry events in the Mumbai region.
• Internal Collaboration: Work closely with the Marketing and Creative teams to ensure client campaigns are executed flawlessly and deliver the promised ROI.
• Performance Tracking: Prepare regular reports on sales activities, pipeline status, and market trends to the leadership team.
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Must-Have Skills & Qualifications

• Mumbai Market Exposure: A proven track record and an existing network within Mumbai-based advertising agencies and corporate marketing heads.
• Industry Knowledge: Deep understanding of the media landscape (Digital, OOH, or Print) and advertising metrics (CPM, CTR, ROAS).
• Negotiation Excellence: Ability to navigate complex sales cycles and close high-value deals with senior stakeholders.
• Communication: Exceptional verbal and written communication skills in English and Hindi.

Preferred Qualifications

• 1–6 years of experience in Media Sales or Ad-Sales.
• Bachelor’s degree in Marketing, Business, or a related field (MBA is a plus).
• A "can-do" attitude with the resilience to thrive in a target-driven environment.

Why Join Delente Technologies?

• Competitive Pay: A healthy
• Work-Life Balance: 5-day work week in a fast-paced but supportive culture.
• Growth Path: Opportunity to lead regional sales initiatives as we scale.

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

• Essentail Skills:
• Docker
• Jenkins
• Python dependency management using conda and pip

• Base Linux System Commands, Scripting
• Docker Container Build & Testing
• Common knowledge of minimizing container size and layers
• Inspecting containers for un-used / underutilized systems
• Multiple Linux OS support for virtual system

• Has experience as a user of jupyter / jupyter lab to test and fix usability issues in workbenches
• Templating out various configurations for different use cases (we use Python Jinja2 but are open to other languages / libraries)
• Jenkins PIpeline
• Github API Understanding to trigger builds, tags, releases
• Artifactory Experience
• Nice to have: Kubernetes, ArgoCD, other deployment automation tool sets (DevOps)

Company Name: Bharat Software Solutions

Location: Delhi

Descriptions: There is an opening for a post PHP Developer. The candidate must have a minimum experience of 2 years.

Required Skills:  Core PHP, Jquery, Ajax, HTML, CSS, MYSQL, and Codeigniter.

• Test current products and identifying deficiencies
• Suggest solutions to identified product problems 
• Investigate product quality in order to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution
• Identify quality assurance process bottleneck and suggest actions for improvement 
• Oversee continuous improvement projects 
• Collect quality data 
• Identify key KPIs for product quality

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• SAAS Experience is a plus

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git)