Customer Sales & Support Coordinator

We are seeking a highly motivated and experienced Digital Marketing Team Leader to spearhead our digital marketing efforts and manage our team. This is a hands-on leadership role requiring a deep understanding of various digital marketing disciplines and a proven track record of successfully working with US-based clients. The ideal candidate will be responsible for strategizing, implementing, and optimizing digital marketing campaigns across content, SEO, social media, email, and Google advertising.

Responsibilities:

1. Strategy Development & Execution

• Develop and implement comprehensive digital marketing strategies aligned with overall business goals, with a specific focus on the US market.
• Manage and optimize social media presence across relevant platforms.

1. Content Creation & Management

• Oversee the creation of high-quality, engaging content across various digital channels. This may involve personally contributing to content creation as needed.

1. Email Marketing

• Develop and execute effective email marketing campaigns, including list segmentation, content creation, automation, and performance analysis.

1. Social Media Marketing

• Define and implement social media strategies across relevant platforms to enhance brand awareness, engagement, and lead generation, with a keen understanding of US social media trends.

1. Search Engine Optimization (SEO)

• Drive organic traffic growth through on-page and off-page optimization strategies, keyword research, content optimization, and performance monitoring.

1. Google Paid Advertising

• Manage and optimize Google Ads campaigns, including search, display, and potentially video advertising, to achieve defined ROI targets within the US market.

1. Team Leadership & Management:

• Lead, mentor, and inspire a team of digital marketing professionals, fostering a collaborative and high-performance environment. This includes setting clear objectives, providing regular feedback, and supporting their professional growth.
• Identify training needs and facilitate professional development opportunities.

1. US Client Engagement:

• Understand US market trends and tailor strategies accordingly.
• Build and maintain strong, long-lasting client relationships.

1. Collaboration: Work closely with other departments to ensure alignment and maximize the impact of digital marketing initiatives.
2. Staying Updated: Keep abreast of the latest digital marketing trends, technologies, and best practices, particularly within the US market.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 5+ years of proven experience in digital marketing, with a significant portion focused on the US market.
• Demonstrable experience in leading and managing a digital marketing team.
• Hands-on expertise in content creation, email marketing platforms, social media management, SEO tools and techniques, and Google Ads.
• Excellent analytical skills and proficiency in using web analytics tools (e.g., Google Analytics).
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to develop and execute successful digital marketing strategies.
• Strong analytical and problem-solving skills with a data-driven approach.

Preferred Qualifications:

• Master’s degree in Marketing or a related field.
• Experience with specific marketing automation platforms (e.g., HubSpot, Marketo).
• Familiarity with CRM systems.
• Certifications in Google Ads and/or other relevant digital marketing areas.

Technical Requirements:

• Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum)
• Screen: 14 inches, Full HD (1920×1080)
• Internet Speed: 100 Mbps or higher

About ARDEM

ARDEM is a leading Business Process Outsourcing and Business Process Automation service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

Dear Applicants,

We are looking for a spontaneous Business Development Manager with minimum 5 year of experience who is passionate about technology to oversee our brand’s presence. You should be able to approach and acquire new clients. Besides, you should also be able to maintain long-term business relations with the existing clients. 

Job Description

We are currently seeking a dynamic and results-oriented business Development Executive to join our company. As the business Development manager, you will be responsible for driving sales growth and expanding our customer base in the cybersecurity industry.

Responsibilities

• Pitch to a variety of stakeholders – Advisory Board Members, CEO, CTO, IT Managers, Information Security Heads, CISO.
• Develop and execute sales strategies to achieve company targets and objectives.
• Identify and engage with potential clients, including business owners, managers, and decision-makers, to understand their cybersecurity needs and present our solutions.
• Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Lead the entire sales process, from prospecting and lead generation to contract negotiation and closing deals.
• Collaborate with cross-functional teams, including cybersecurity professionals and technical experts, to develop and deliver compelling sales presentations and proposals.
• Stay up-to-date with industry trends, competitor activities, and emerging technologies in the cybersecurity space.
• Track sales activities, pipeline, and performance metrics, providing regular reports to the management team.
• Continuously improve sales processes and identify opportunities for business growth.
• Represent the company at industry conferences, trade shows, and networking events to showcase our services and establish new business relationships.

Candidate Skills

• Proven track record of achieving sales targets and driving revenue growth in the 
• cybersecurity or IT industry.
• Strong understanding of cybersecurity principles and trends, with the ability to effectively communicate technical concepts to non-technical clients.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing new business opportunities.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Prior experience in selling cybersecurity training and services is highly desirable.
• Bachelor’s degree in business, marketing, or a related field is preferred.

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Lead a high-performing sales team, shaping strategies, and driving revenue growth.
• Represent cutting-edge IT products and solutions, staying at the forefront of industry 
• trends.
• Opportunities for career advancement within the organization as you demonstrate success.
• Opportunities to build a strong professional network in the IT industry through Conferences, events, and meetings.

Position:-Salesforce Developer -LWC

Responsibilities:

* Design and develop Salesforce Lightning Web Components (LWC) to create intuitive user interfaces and enhance user experience.

* Collaborate with business analysts and stakeholders to gather and understand requirements, translating them into technical specifications and efficient LWC solutions.

* Customize and extend Salesforce functionality using Apex, Visualforce, and LWC to meet specific business requirements.

* Integrate Salesforce with external systems and third-party applications as needed.

* Optimize LWC code for performance, ensuring smooth and responsive user interactions.

* Participate in code reviews and provide constructive feedback to maintain code quality and adherence to best practices.

We are looking for LAMP-Stack developers. Someone with a minimum of 3 years of experience.
Must have:

• Strong verbal and written communication skills, analytical skills and the ability to learn quickly
• Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
• Proven experience of working on/with Composer,  PHP7, CodeIgniter, MySQL.
• Experience with creating and consuming APIs.
• Knowledge of wordpress, Python, Elasticsearch, Redis, RabbitMQ, Cloudflare would be a HUGE PLUS.
• Any other experience with languages like NODE will be appreciated (but must NOT be your primary skill)

The Job responsibilities would include:

• Create new features to existing web apps.
• Maintain & enhance current features based on requirements.

You must have the ability to work independently once you are made familiar with the code/project. We need someone who can make good logical decisions without compromising the quality of code. 

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

As a senior software engineer, you will work on our python based ORM and applications that scales to handle millions of transactions every hour. This is mission critical software and your primary focus will be building robust and scalable solutions that are easy to maintain.

In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important.

What You’ll Do:

• Own definition and implementation of API interfaces (REST and GraphQL). We take pride in our 100% open API with over 600 endpoints.
• Implement simple solutions to complex business logic that enables our merchants to manage financials, orders and shipments across millions of transactions.
• Build reusable components and packages for future use.
• Translate specs and user stories into reviewable, test covered patches.
• Peer review code and refactor existing code.
• Integrate with our eCommerce partners (Shopify, BigCommerce, Amazon), shipping partners (UPS, USPS, FedEx, DHL) and EDI.
• Manage Kubernetes and Docker based global deployment of our infrastructure.

Requirements We’re Looking for Someone With:

• Experience working with ORMs like SQLAlchemy or Django (2-3 years)
• Experience with SQL and databases (Postgres preferred)
• Experience in developing large server side applications and microservices
• Ability to create high quality code
• Experience with python testing tools (pytest) and test automation
• Familiarity with code versioning tools like GIT
• Strong sense of ownership and leadership quality
• Experienced in the tools of our web stack- Python, Celery, Postgres, Redis, RabbitMQ

Nice to Haves:

• Prior experience at a growth stage Internet/Software company
• Experience with ReactJS, Google Cloud, Heroku
• Cloud deployment and scaling experience