Cutshort logo
Tenmiles logo
Tech Support Engineer
Tech Support Engineer
Tenmiles's logo

Tech Support Engineer

Sharon Samuel's profile picture
Posted by Sharon Samuel
1 - 3 yrs
₹3L - ₹6L / yr
Chennai
Skills
Tech Support
Customer Success
Customer Relationship Management (CRM)
We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support. Responsibilities Own and drive resolution to customer requests for product specific workflow and how-to questions Interact with customers and determine knowledge gaps within HappyFox knowledge base Participate in continuous product training to drive improvement in support quality Edit, post and take responsibility for the quality of knowledge base articles Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement Take ownership of support tickets, adhering to SLAs and resolution time commitments Requirements Proven work experience and passion to work in customer support for a technology based B2B organisation Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen Knowledge and familiarity with social media platforms Ability to manage ticket priorities based on urgency and customer profile Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up Outstanding verbal and written communication Excellent organisational and follow-up skills; project management skill is preferred Prior experience working with a SaaS based technology product (optional) Worked for a bootstrapped high growth startup (optional)
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Tenmiles

Founded :
2000
Type :
Product
Size :
100-500
Stage :
Bootstrapped
About
Tenmiles Technologies is a leading software product company based out of Chennai, India. It is a home to products like HappyFox, Helpdeskpliot and Doattend.
Read more
Connect with the team
Profile picture
Sharon Samuel
Company social profiles
bloglinkedintwitterfacebook

Similar jobs

Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Hisar, Panipat
0 - 2 yrs
₹3L - ₹5L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+3 more

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting


Role Description


This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

  • Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
  • Customer Service and Communication skills
  • Strong attention to detail and problem-solving abilities
  • Ability to work efficiently in a team environment
  • Experience in process improvement is a plus
  • Bachelor's degree in Business Administration or related field


Read more
Urbanrise
Kranthi Yanagudda
Posted by Kranthi Yanagudda
Chennai
15 - 20 yrs
₹15L - ₹20L / yr
Sales training

Job Title: DGM / GM- Sales Training

Company: Urbanrise (www.urbanrise.in)

Location: Chennai

Job Type: Full-Time

Experience: Min. 15 -20 years

Reports to: VP Sales and Executive Director – Sales & Marketing

Education: MBA from a reputed institute

Responsibilities:

•         Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.

•         Preparing training calendar for the year.

•         Focus on sales Conversations, use process-oriented approach that can increase sales.

•         Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.

•         Plan and execute month on month training program to the sales team.

•         Lead a team of trainers and manage training effectiveness for each location.

•         Design the training content, training mode and execute all the training programs.

•         Provide on job training to the frontline sales/CRM team as and when required.

•         Measure the training effectiveness and organize trainings on the sales training provided.

•         Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.

•         The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.

Desirable Skills and Qualifications:

•         15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.

•         Experience in consultative sales will be an added advantage.

•         Should have managed large scale / multi locational training as a function

•         Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.

•         Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.

About Urbanrise:

Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.

Website: www.urbanrise.in

Read more
Expand My Business
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
1 - 5 yrs
₹5L - ₹11L / yr
Advertising
Marketing & Communication
Client Servicing

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on time and on budget.

RESPONSIBILITIES:

  • Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral, and other marketing communications
  • Write creative briefs/work orders for projects and run project/creative kick-off meetings
  • Manage creative development of multiple projects with many versions
  • Assist with strategy development
  • Assist in creating presentations, POVs, test planning, etc.
  • Develop strong, trusting relationships with internal teams and clients
  • Ensure flawless execution of projects
  • Coordinate with the print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project
  • Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the Partner agency
  • Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
  • Manages project estimates to ensure projects stay on budget. Assist Partner agency with accruals or budget reporting as needed
  • Involved in project-level strategy planning/development
  • Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
  • Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
  • Writes presentations, POVs, test plans, and recommendations for projects
  • Presents creative ideas to clients
  • Understand fast past nature of business and positively respond to last-minute client requests
  • Sufficient presence to be respected by clients and internally

Required Skills

  • University degree (ideally in marketing/business studies)
  • Ideally 1-2 years of experience in an agency environment in a client service role
  • Proficient in Word, PowerPoint, and Excel
  • Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
  • Ability to transfer knowledge from project-to-project
  • Well organized
  • Shows initiative and desire to learn
  • Handles assigned work requests in an efficient, timely manner
  • Has strong client relationship experience
  • Can successfully complete projects without assistance
  • Understanding of KPIs and analytics
  • Highly developed interpersonal and communication skills
  • Use sound and logical judgment
  • Displays strong problem-solving skills
  • Strong client service orientation
  • Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

Read more
Concretio Apps
at Concretio Apps
2 recruiters
kanika bhatt
Posted by kanika bhatt
Remote only
3 - 8 yrs
₹5L - ₹25L / yr
Salesforce
Salesforce development
Salesforce Apex
LWC
Salesforce Lightning

Position - Senior Salesforce Consultant

Experience - 3+ years

Location - Gurgaon / Jaipur / Remote


Concretio was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row) and Anjana Gupta, with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP / .NET) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get a training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more.


Job Responsibilities


● Developing applications for the Salesforce.com platform.

● Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML.

● Coding APEX and custom applications for Salesforce instances.

● Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations.

● Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise.

● Code, configure, unit test and create supporting documentation for application development tasks.

● Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON) Soft Skills Checklist

● Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must.

● Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business-user, understanding their pain points, and delivering a solution is key to project success here.

● Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. Tech Skills Checklist


● Strong Salesforce basics i.e. Configuration/Clicks concepts.

● Apex, Visualforce/Lightning(Aura/LWC).

● Excellent programming skills with a good understanding of OOPS.

● Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).

● Knowledge of core HTML, CSS and Javascript concepts.

● Experience of Chrome Extensions/Apps, Electronjs or NativeScript (nice to have). Cultural Alignment Checklist

● The educational part doesn't matter much

. ● CODING: Know, love and be comfortable in it.

● OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapt to this pace of change in Salesforce and tech

● We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same.

● Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and expectations will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show.

● Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverable, and communication is something we expect and continuously work to improve on a day to day basis.

● Strong Communication Skills: It's actually a MUST have for your experience level. Nice to have

● Salesforce Communities (Classic and using Communities). ● Taking ideas to AppExchange (OEM, Security Review). ● Developing SPA (Single Page Applications) in Salesforce.

● Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).

● Hands-on experience of Cordova, Ionic, and Hybrid mobile development.

● How OAuth, SOAP, SAML, and other integration patterns work.

● NoSQL and how modern database systems work.

● Classic DBMS MySQL, Postgres etc.

● AWS, Google or Microsoft cloud experience

Read more
White Inc
nishita shah
Posted by nishita shah
Bengaluru (Bangalore)
1 - 2 yrs
₹4L - ₹6L / yr
Content Writing
Social Media Marketing (SMM)
Email Marketing
Content Strategy
Tactical Planning

ABOUT US

White.Inc is a house of digitally native brands (DNBs) that is creating Instagram-first DTC brands across verticals like Cookware, Houseplants, Drinkware, Apple Gear and Luggage. We believe that to lead a better life in today's ever-changing world, we need products that are constantly evolving and contribute to our busy lives. To bring to life such category-disrupting brands, we have partnered with the world’s leading product design company to create products that are crave-worthy and address the needs of a new generation of Indian consumers.
Started by people with a decade+ experience in the e-commerce and D2C sectors, the founders have developed 2000+ products across multiple categories and scaled global brands in India such as RhinoShield & PopSockets. Leveraging on their expertise in driving growth, product development, supply chain, technology and access to global markets, White Inc is poised to deliver products that inspire and excite our consumer base.
We are rapidly growing and looking for someone as excited as us to be a part of this growth journey. If you love start ups, a fast-paced environment with lots of action and the opportunity to create India's new-gen disruptive brands, then click away and get set to propel your career to greater heights.
We are looking for a junior copywriter with working experience creating content across a range of channels to join our in-house marketing team.


THE ROLE

We are looking for a Junior Copywriter with excellent writing and research skills to develop memorable and stand-alone copy. As part of this role, you will create content across several channels including social media, websites, landing pages and performance content as well as be a part of brainstorming sessions to develop brand campaign ideas. We are looking for a candidate who is a team player, can think innovatively and has a flair for creative copywriting and ideation.


RESPONSIBILITIES

• Write compelling content across various platforms including engaging social media posts, click-worthy email campaigns, website copy, etc.

• Collaborate with internal stakeholders to interpret project briefs and develop relevant concepts into content.

• Ideate for and contribute towards a content strategy for marketing and tactical campaigns.

• Conduct in-depth research to write copy specific to our target audience.

• Emulate and hone brand persona in all the content and creatives.

• Proofread all content before it is sent across to the senior copywriter for further review.

• Respond to and consolidate multiple edits and points of feedback into your work.


QUALIFICATIONS

• Minimum 1-year experience as a copywriter.

• Candidates from agency backgrounds are a must.

• A passion for writing and the willingness to learn from other creative professionals.

• Strong research skills that ensure all copy is correct and accurate.

Read more
Isupply
Abdulla Zulqarnain
Posted by Abdulla Zulqarnain
Remote only
2 - 5 yrs
₹4L - ₹6L / yr
skill iconNodeJS (Node.js)
skill iconExpress
MySQL

THIS IS PART-TIME JOB (4hr/day)

Who Are We:

we are a marketplace where small & mid Cafe and Restaurant owners can connect with a wide range of suppliers through our platform.

 

To simplify, a coffee shop owner can order from multiple suppliers using our system and receive orders with one delivery.

 

Why US:

- Grow with your best companions

- Flexible working hours

- Competitive compensation and benefits

 

We have 2 backend-projects

- Orders

- Agents

 

Skills Required:

- 2+ years of experience in Nodejs development

- proactive and an independent problem solver

 

Responsibilities:

- You will write reusable, testable, and efficient code

- Clean our code

- You will look to optimise applications for performance and scalability

- Deployment of Apps

- collaborate with the Team

 

Good to have

- Angular.js experience

- DevOps experience

 

We will extend the contract based on your performance.

Read more
Pocket52
at Pocket52
4 recruiters
Nitesh Salvi
Posted by Nitesh Salvi
Bengaluru (Bangalore)
2 - 5 yrs
₹10L - ₹12L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
SDK

Android Developer:

Our Android stack includes Java and libGDX, the code base is designed using Clean Architecture.  It is a multi module application and supports both 'application' and 'library' project mode.

 

EXPECTATIONS:

● Writing efficient android code in Java and Kotlin following Clean Architecture guidelines

● Tracing, benchmarking and profiling android java code

● Familiarity with popular android libraries/methods like Dagger2, RxJava2, OkHTTP.

● Familiarity with latest android platform changes.

RESPONSIBILITIES:

● Work closely with our product and design teams to customize the Poker experience across our  vendor platforms.

● Prototype new and redesign features

● Strong coding abilities and experience with Kotlin, Java and Android SDK

● A focus on UI design principles, hardware acceleration and making games work intuitively

● Contribute best-in-class programming skills to develop highly innovative, consumer-facing

mobile products.

 

MINIMUM QUALIFICATIONS

● Experience of building Android applications/Games in Java or Kotlin using Android SDK (Kotlin preferred)

● Good knowledge of Kotlin, Dagger2 and RxJava2 is a great plus

● Strong understanding of object-oriented software development

● Understanding of large and complex code bases, including API design techniques to help keep them clean and maintainable.

● Programming experience using any game engine (libGDX preferred)

● Knowledge of multithreading and memory management specific to mobile devices and caching mechanisms

Read more
The next Unicorn
The next Unicorn
Agency job
via Etaash Consultants by Harsitha Anandkumar
Bengaluru (Bangalore)
3 - 10 yrs
₹10L - ₹15L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS
RESTful APIs
skill iconRedux/Flux
+2 more

DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogs (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram, etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5 M e-commerce stores built by Indian small businesses and growing at a crazy rate.  

We are looking for Frontend developers to join our team. 

DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.

RESPONSIBILITIES

  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Familiarity with RESTful APIs and sockets
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with code versioning tools
  • Experience with PWAs and React Native is a huge plus
Read more
Think learn Pvt-ltd Byjus
at Think learn Pvt-ltd Byjus
24 recruiters
Joydeep Mondal
Posted by Joydeep Mondal
India, Bengaluru (Bangalore)
0 - 12 yrs
₹5L - ₹10L / yr
Business Development
Sales
Effective communication
Communication Skills
Telesales
+2 more

Business Development Associate (BDA)

 

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Business Development Associate - Direct Sales (On-Field Profile) 

  • Sector: Sales 
  • Locations: Across India
  • Working Days:5 days work week (Saturday and Sunday Mandatory working) 
  • CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
  • Rs. 5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
     

Business Development Associate - Inside Sales (Office Profile)

  • Sector: Sales 
  • Location: Bangalore, India
  • Working Days: 5 days work week (Saturday and Sunday Mandatory working)
  • CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
  • Rs.5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months 

Good to have:
  • Highly effective communication
  • Strong conviction
  • High energy and enthusiasm
  • Prior experience in sales and business development is an add-on
  • Good grasp of school curriculum and learning

 

Read more
RMgX
at RMgX
1 recruiter
Supriya Tripathi
Posted by Supriya Tripathi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹5L - ₹6L / yr
User Experience (UX) Design
Visual Designing
User Interface (UI) Design
Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description Test Description
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos