Cutshort logo
Tenmiles logo
Tech Support Engineer
Tech Support Engineer
Tenmiles's logo

Tech Support Engineer

Sharon Samuel's profile picture
Posted by Sharon Samuel
1 - 3 yrs
₹3L - ₹6L / yr
Chennai
Skills
Tech Support
Customer Success
Customer Relationship Management (CRM)
We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support. Responsibilities Own and drive resolution to customer requests for product specific workflow and how-to questions Interact with customers and determine knowledge gaps within HappyFox knowledge base Participate in continuous product training to drive improvement in support quality Edit, post and take responsibility for the quality of knowledge base articles Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement Take ownership of support tickets, adhering to SLAs and resolution time commitments Requirements Proven work experience and passion to work in customer support for a technology based B2B organisation Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen Knowledge and familiarity with social media platforms Ability to manage ticket priorities based on urgency and customer profile Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up Outstanding verbal and written communication Excellent organisational and follow-up skills; project management skill is preferred Prior experience working with a SaaS based technology product (optional) Worked for a bootstrapped high growth startup (optional)
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Tenmiles

Founded :
2000
Type :
Product
Size :
100-500
Stage :
Bootstrapped
About
Tenmiles Technologies is a leading software product company based out of Chennai, India. It is a home to products like HappyFox, Helpdeskpliot and Doattend.
Read more
Connect with the team
Profile picture
Sharon Samuel
Company social profiles
bloglinkedintwitterfacebook

Similar jobs

Ujjain
1 - 3 yrs
₹1L - ₹3L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
RxJava
Need android app developer for my application development which have good working in native app development 
Read more
Careator Technologies Pvt Ltd
Saravana Kumaran
Posted by Saravana Kumaran
Remote, Bengaluru (Bangalore)
4 - 12 yrs
₹6L - ₹12L / yr
JDA
abpp
ABPP
TMS
JDA TMS
- 4 to 12 years of experience in JDA ABPP
- Good in Customization and integration
 - Implementation is preferred
Read more
Saras Analytics Private Limited
Bhavani Thanga
Posted by Bhavani Thanga
Hyderabad
2 - 4 yrs
₹6L - ₹14L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconAngular (2+)
Designation: Software Engineer – I
Role: Backend Engineer

About Saras Analytics:
 
We are a passionate group of engineers, analysts, data scientists, and domain experts building products to accelerate the adoption of data as a strategic asset. Our Products: Daton is our flagship ETL platform built for analysts and developers. Daton is an automated data engineers that replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton empowers analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.  
 
Job Summary:
We are looking for a Software Engineer with exceptional skills in data structures, algorithms, core java, and distributed systems. If you are someone who is a creative thinker, deliver on aggressive timelines, have the hunger for growth, don't like giving excuses, contribute to product features, be hands-on and deliver a world-class product, then we want to hear from you. Our backend services are written in Kotlin and CDI, our front-end in Angular. We are looking for experienced software engineers to work on Daton with proficiency in Kotlin, Java, CDI SQL, NoSQL and REST APIs. This role is a strategic role for our company, and it provides a great opportunity for a driven developer to build a product from the ground up and to be a critical part of our growth.
 
Responsibilities:
  • You are a great teammate with proven capabilities working on SaaS product and a passion for writing exception code.
  • You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.
  • Has good analytical and problem-solving skills and is able to break down a solution into smaller units of work and produce a solution roadmap.
  • Has written high quality, well-tested shared components that can be leveraged by multiple systems. Can step into specific projects to supply additional management, coding and engineering capacity as needed.
  • Has expert knowledge in distributes systems and high-volume transactions.
  • Understand the product mission, goals, and tasks and execute with the team to achieve them.
  • Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.
  • Improve the quality of our front-end code and our overall front-end user experience.
  • Takes requirements (business features, technical debts and internal enhancements) and designs resilient solutions. 
 

Requirements

  • 1+ years of hands-on experience in Java/Kotlin.
  • Demonstrable understanding of Design Patterns.
  • Experience in Context & Dependency Injection or Spring framework, Hibernate/JPA.
  • Experience in RESTful/SOAP web services in integrating with 3rd Party API Integrations.
  • Proficient in SQL (PostgreSQL) and NoSQL databases.
  • Experience in multi-threading and concurrency is a plus Experience in JMS messaging using Apache Zookeeper and Kafka is a plus.
  • Experience in Angular is a plus. Knowledge of modern CI/CD environments: Git, Gradle, GitLab Familiarity with tools like Postman, SOAPUI, IntelliJ
Eligibility:
  • Willing to learn our tech-stack (Kotlin | CDI | Angular).
  • Develop API integrations using RESTful/SOAP web services.
  • Significant technical academic course work or equivalent work experience
  • Excellent communication and interpersonal skills.
  • Knowledge on cloud infrastructure is a plus.
Read more
Silverlabs India Private Limited
Ruchi  Sharma
Posted by Ruchi Sharma
Hyderabad
1 - 4 yrs
₹5L - ₹20L / yr
skill iconAngular (2+)
At Rizzle, we are building the World's #1 Short Videos Series Platform and are working towards building a team
that is deeply motivated to make that happen. Rizzle is a community for people to talk, react, perform, or create a
new show. Talk about life, relationships, ideas big and small, anything at all - Rizzle is the short video platform
you've been waiting for!
We're passionate about connecting people in interactive ways, the way life should be. We're obsessed about building positive communities and providing people the right tools to keep interactions positive and are dual-
homed in San Francisco and Hyderabad (India).

Responsibilities:
• Take up new products, features, interfaces and experiences across multiple platforms
centered towards content creation and navigation
• Collaborate with fellow designers, developers and other stakeholders to come up with an amazing
product that is feasible, viable and delightful
• Build and ship mockups, flows, spec, prototypes and proper handoff to developers along with
providing constant feedback
• Come up with your own findings, pain points, challenges and use design to solve them and find a
way to include growth-driven design ethically
Requirements:
• You are efficient in using popular design tools
• You are well versed in design thinking and their processes including research, wireframing,
prototyping and testing
• You have the ability to take care of end-to-end execution from research to testing

Why choose Us?
• Enjoy a start-up culture where you learn and grow along with the organization. We know when to
work hard and play hard!
• We value your time-off, so we have an unlimited leaves policy
• We also keep you covered in terms of a health insurance
• You wear what you are most comfortable in (Yes! You heard it right); lunch is on us (Everyday!)
and you also enjoy the liberty to choose your working hours
Join us if you want to work with a flat and collaborative team and contribute to learnings of the team. We
want to learn from you too!

What you can expect in the interview process:
• Initial screening with HR
• Technical Interview
• Assignment
• Technical Interview with the Hiring Manager
• HR Discussion
Read more
Whitesnow Software Consultancy Pune
Rohan Navale
Posted by Rohan Navale
Pune
1 - 3 yrs
₹3L - ₹6L / yr
skill iconPHP
skill iconLaravel
skill iconJavascript
TypeScript
Jade
+3 more

Joining: Immediate Joining

No of Vacancy: 1

Designation: PHP Laravel Full-stack Developer

Location- Pune, Maharashtra.

Requirements:

  • 1-2 years of experience in related field preferred
  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Key Skills

  • Extensive experience working in PHP.
  • Experience with Laravel framework
  • Should have a working knowledge of MySQL.
  • Experience with Javascript, typescript.
  • Must have knowledge of Java frameworks like ViewJS, AngularJS.
  • Knowledge of JADE, Pug template.
  • Strong debugging skills.
  • Strong problem-solving skills.
  • Ability to understand and make changes to existing code.
Read more
Abu Dhabi, Dubai
6 - 12 yrs
₹18L - ₹25L / yr
PySpark
Big Data
Spark
Data Warehouse (DWH)
SQL
+2 more
Must-Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skill
 
 
Technology Skills (Good to Have):
  • Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
  • Experience in migrating on-premise data warehouses to data platforms on AZURE cloud. 
  • Designing and implementing data engineering, ingestion, and transformation functions
  • Azure Synapse or Azure SQL data warehouse
  • Spark on Azure is available in HD insights and data bricks
Read more
pitcs
at pitcs
2 recruiters
Sindhu M
Posted by Sindhu M
Chikkaballapur
1 - 3 yrs
₹2L - ₹3L / yr
Sales
Field Sales
Field marketing
Business Development
B2B Marketing
• Installation of App to Hotels, Retail shops and Restaurants
• Should Collect fruits and vegetables orders from Hotels, Retail shops and Restaurant
• As a Sales Executive you will pitch about Company to customers and make them join Company platform.
• Sales Executive will ensure correct on boarding of customer.
• Manage customer relationship and solve customer queries on field visits.
• As a Sales Executive you will pitch about Company to customers and make them join Company platform
• Collection of order from clients
• Have a Rapport with client
• Increase of sales from existing clients and searching of new clients
Read more
Velan IT Solutions Pvt Ltd
Navaneeth Kumar
Posted by Navaneeth Kumar
Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹3L / yr
Customer Service
Communication Skills
Customer Support
Executive support
Voice processing

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

 

Requirements:

  • Graduate (Any Discipline)
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • Excellent English - Verbal & Written (Highly Professional English)
  • Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
Read more
Artificial Learning Systems is a Deep Learning company
Artificial Learning Systems is a Deep Learning company
Agency job
Kolkata
3 - 7 yrs
₹3L - ₹15L / yr
skill iconPython
skill iconDjango
RabbitMQ
Algorithms
skill iconC
+4 more
Candidate Profile: The ideal candidate will be passionate about this role which involves deep knowledge of both the application and the product, and he/she will also believe that automation is key to operating large-scale systems. He/She should have created and led an application development from scratch. Should have good scaling experience of DB. Education: BE/B.Tech. from reputed College Technical skills required: • 5+ years’ experience as a backend web developer in Python • Software design skills in product development • Strong understanding of the 3 key areas of web application architecture server backend, frontend presentation (HTML, CSS) and interactive web (JavaScript and jQuery) • Proficiency in a modern open-source NoSQL database, preferably Cassandra • Proficient in HTTP protocol, REST APIs, JSON • Ability to do database design and modeling • Experience with Flask (Must have) Django (Good to have) • Experience with Gunicorn, Celery, RabbitMQ • Experience in AWS
Read more
Akeed
at Akeed
2 recruiters
Darshan Puranik
Posted by Darshan Puranik
Muscat, Oman
3 - 7 yrs
₹12L - ₹18L / yr
skill iconAndroid Development
skill iconJava
Object Oriented Programming (OOPs)
We are looking for a mid level experienced Android developer to join our existing team. We've already built app we're looking for an experienced developer to complete our team and help us to take our app to the next level. We are looking for a passionate Android developer who is looking to pursue their career in a rich learning environment. The successful candidate will be given full support to introduce any new initiatives they are passionate about to help company’ growth. You will also have the opportunity to build new products from scratch. Build delightful user experiences with beautiful UI, engaging animations, and optimal performance Work with the team to write new features and UI in existing Android app Design and build an awesome UI/UX for Android apps - Write high-quality Android and Java Contribute to our quality processes by writing automated unit and integration tests for use in continuous integration Technical Requirements: Knowledge of: Designing and developing applications for Android using Java Clear OOP concepts Sound skills with Android SDK, Memory Management & Caching. Analytical mindset to define problems, we believe that defining a problem actually means problem 90% solved. Experience on third-party libraries, Location & Maps API. Source code repository knowledge. Bitbucket (GIT) is a plus. Material Design, mobile architectures, adaptive auto layouts Build & publish to Play Store, exposure to crash reporting Interface to clients in need-based scenarios Several apps already listed in the app store Experience writing apps that consume RESTful services An understanding of Object Oriented Design, MVC, and web architecture Understanding of web architecture and communication Knowledge of SQL Experience writing apps for On-demand delivery is a huge plus.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos