Cutshort logo
Tenmiles logo
Tech Support Engineer
Tech Support Engineer
Tenmiles's logo

Tech Support Engineer

Sharon Samuel's profile picture
Posted by Sharon Samuel
1 - 3 yrs
₹3L - ₹6L / yr
Chennai
Skills
Tech Support
Customer Success
Customer Relationship Management (CRM)
We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support. Responsibilities Own and drive resolution to customer requests for product specific workflow and how-to questions Interact with customers and determine knowledge gaps within HappyFox knowledge base Participate in continuous product training to drive improvement in support quality Edit, post and take responsibility for the quality of knowledge base articles Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement Take ownership of support tickets, adhering to SLAs and resolution time commitments Requirements Proven work experience and passion to work in customer support for a technology based B2B organisation Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen Knowledge and familiarity with social media platforms Ability to manage ticket priorities based on urgency and customer profile Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up Outstanding verbal and written communication Excellent organisational and follow-up skills; project management skill is preferred Prior experience working with a SaaS based technology product (optional) Worked for a bootstrapped high growth startup (optional)
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Tenmiles

Founded :
2000
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Tenmiles Technologies is a leading software product company based out of Chennai, India. It is a home to products like HappyFox, Helpdeskpliot and Doattend.
Read more

Connect with the team

Profile picture
Sharon Samuel

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

NeoGenCode Technologies Pvt Ltd
Ritika Verma
Posted by Ritika Verma
Bengaluru (Bangalore)
6 - 10 yrs
₹10L - ₹17L / yr
OLTP
OLAP
Data modeling

Required Skills:


● 6+ years of experience with hybrid data environments that leverage both distributed and relational database technologies to support analytics services (Oracle, IMB DB2, GCP)

● Solid understanding of data warehousing principles, architecture, and its implementation in complex environments.

● Good experience in OLTP and OLAP systems

● Excellent Data Analysis skills

● Good understanding of one or more ETL tools and data ingestion frameworks.

● Experience as a designer of complex Dimensional data models for analytics services

● Experience with various testing methodologies and user acceptance testing.

● Experience on one or more cloud platforms (e.g. AWS, Azure, GCP) ● Understanding of Data Quality and Data Governance

● Understanding of Industry Data Models

● Experience in leading the large teams

● Experience with processing large datasets from multiple sources.

● Ability to operate effectively and independently in a dynamic, fluid environment.

● Good understanding of agile methodology

● Strong verbal and written communications skills with experience in relating complex concepts to non-technical users.

● Demonstrated ability to exchange ideas and convey complex information clearly and concisely

● Proven ability to lead and drive projects and assignments to completion

● Exposure to Data Modeling Tools

○ ERwin ○ Power Designer ○ Business Glossary ○ ER/Studio ○ Enterprise Architect, ○ MagicDraw

Read more
InstaWeb Labs Pvt Ltd
at InstaWeb Labs Pvt Ltd
2 recruiters
Darshit Raut
Posted by Darshit Raut
Mumbai, Malad
0 - 2 yrs
₹2L - ₹4L / yr
Manual testing
Software Testing (QA)
skill iconAndroid Testing
Systems Development Life Cycle (SDLC)
STLC
+2 more

Manual Tester (QA) (Full-Time)

Malad, Mumbai, Mindspace | Work from Office


We’re hiring a Manual Tester at Websites.co.in, an app that helps small businesses create their website in just 2 minutes.


Your role

– Test web and mobile applications end to end, across devices and browsers

– Create test cases, test scenarios, and test reports

– Perform functional, regression, UI and usability testing

– Identify, document, and track bugs with clear reproduction steps

– Verify fixes and validate releases before go-live

– Collaborate with developers and product to improve quality and user experience

– Validate API responses using Postman, where required


What we expect

– Strong understanding of SDLC and STLC, and the defect lifecycle

– Ability to write clear, structured test cases and bug reports

– Experience testing web or mobile applications, or both

– Familiarity with bug tracking tools such as Jira or Trello

– Attention to detail, structured thinking, and ownership mindset

– 0–2 years of manual testing experience


Nice to have

– Basic API testing with Postman, basic SQL for validation

Read more
Matellio India Private Limited
Harpreet Kaur
Posted by Harpreet Kaur
Remote only
6 - 14 yrs
₹10L - ₹15L / yr
Appium
Cucumber
Selenium Web driver
skill iconJava
Software Testing (QA)
+4 more

We are hiring for Mobile Automation Test Engineer.


Responsibilities

  • Design, develop, and maintain automated test scripts using Selenium, Appium, Cucumber, and other testing tools and frameworks.
  • Collaborate with developers and quality assurance engineers to identify test cases and prioritize them for automation.
  • Execute automated test scripts and analyze test results to identify defects and areas for improvement.
  • Maintain and enhance the automation framework to ensure that it meets project needs and remains efficient and effective over time.
  • Develop and maintain test plans and test cases to ensure comprehensive test coverage.
  • Participate in code reviews and provide feedback on code quality and testability.
  • Create and maintain test data and test environments to support automated testing.
  • Provide feedback to development teams on software quality and testability.
  • Create and maintain documentation for automated testing processes and procedures.
  • Create custom automation frameworks to meet the specific needs of the project.
  • Design and develop custom libraries and APIs to support automation testing.
  • Integrate third-party tools and frameworks as needed to support automation testing.

Requirements:

  • Bachelor's degree in Computer Science, Computer Engineering, or related field.
  • 6+ years of experience in IT Services and 3+ years in automation testing.
  • Expertise in the programming language Java.
  • Should have strong experience in Selenium & Cucumber framework.
  • Should have a good amount of experience working with Mobile Application testing using Appium
  • Excellent analytical and problem-solving skills.
  • Good communication skills and ability to work in a team environment.
  • Familiarity with Agile methodologies.
  • Ability to prioritize and manage multiple tasks and projects simultaneously.
  • Experience with version control systems such as Git.
  • Familiarity with Windows and Linux environments


Read more
Micron
Micron
Agency job
via GLOBAL TALENT EXC by Shriya Malpani
Hyderabad
10 - 20 yrs
₹5L - ₹10L / yr
RTL
Full chip

Responsibilities will include, but are not limited to:


  • Contribute to new Memory based product opportunities by assisting with the overall design, layout, and optimization of Memory/Logic circuits
  • Responsible to translate system-level specs onto the circuit block-level performance spec, circuit architecture, design and development
  • Perform verification processes with modeling and simulation using industry-standard simulators
  • Document and review final results
  • Chip in to cross-group communication to work towards standardization and group success
  • Actively solicit guidance from Standards, CAD, modeling, and verification groups to ensure the design quality

Successful candidates for this position will have:


  • A Bachelor's or Master's degree (Preferred) in Electrical Engineering, Computer Engineering, or related discipline
  • Proven knowledge of CMOS Circuit Design
  • Experience in RTL design, design synthesis, static timing analysis, and automated layout techniques
  • Hands-on experience with Verilog modeling and simulation tools
  • Knowledge of state machine logic/design verification techniques
  • Excellent problem-solving and analytical skills
  • Experience with a scripting language (Python, Tcl, Perl, etc)


Read more
Remote only
0 - 5 yrs
₹3L - ₹5L / yr
Online advertising
Affiliate marketing
Social Media Marketing (SMM)
Digital Marketing

We are hiring online promotion executives to join our dynamic and growing team. As an online promotion executive, you will be responsible for:


- Creating and posting engaging content on various social media platforms to promote our products and services.

- Generating leads and converting them into sales through email, phone, or chat.

- Building and maintaining relationships with existing and potential customers.

- Providing feedback and suggestions to improve our online presence and reputation.

- Working remotely from anywhere in the world with a stable internet connection and a laptop or smartphone.


We offer a competitive salary package based on your experience and performance. You will also enjoy flexible working hours, training and support, and opportunities for career advancement.


But hurry up, we have limited vacancies available and they are filling up fast! If you are interested in this amazing opportunity, please send your resume and a cover letter. Don't miss this chance to join our online promotion team and start earning from home!

Read more
CloudAngle
Deepika DeepthiKollu
Posted by Deepika DeepthiKollu
Hyderabad
3 - 8 yrs
₹4L - ₹6L / yr
Adobe
Adobe Photoshop
skill iconAdobe Illustrator
Adobe Premiere Pro
skill iconAdobe XD
+3 more

As an experienced UI/UX professional, what really excites you is designing to solve user needs - thoroughly understanding the problem and user pains and translating that into simple and elegant solutions.

 

In this role you will:

  • Ensure User Empathy team-wide designing and evolving products and solutions
  • Define and use a representative modern style for all product UI/UX.
  • Create compelling solutions that move the company forward by delivering high user satisfaction
  • Define goals aligned with product requirements, business needs, and customer Research and can set direction for design team based on these goals
  • Create user flow diagrams outlining optimized “happy path”, secondary use cases and edge cases
  • Create Detailed wireframes for user flows (from lo-fi to hi-fi as you progress through the process) and go through rounds of A/B testing
  • Design mid to high-fidelity prototypes for testing
  • Collaborate with the product managers and the developers in Agile development teams What You'll Need
  • Curiosity and an inclination to solve complex user and design problems
  • Experience on advanced technology applications
  • Nice to have experience on MS Teams application design
  • Experience working from conception to validation of major product features, leveraging a variety of UX methods to inform your approach Qualifications
  • 3+ years of experience in product design or a combination of education and experience in this field
  • 3+ years working directly with design systems in both web and mobile system design
  • 2+ years of Advanced knowledge on Figma/Adobe XD/Sketch/Azure RP/Illustrator/Photoshop
  • Experience with modern UI standards (accessibility, responsive design, animation, performance)
  • Excellent communication, collaboration and problem-solving skills
  • Familiarity with accessibility standards and inclusive design practices.
  • Experience working with GSuite/Jira/Confluence
  • A portfolio of strong interaction design, design systems, and product design work
Read more
Our client is not just a technology company.
Our client is not just a technology company.
Agency job
via Spectrum HR Consultants by Asha Malhotra
Remote only
3 - 5 yrs
₹10L - ₹15L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconjQuery
skill iconAngularJS (1.x)
+3 more
Graduate with 2 - 5 years of experience in JavaScript development.
• Should understand design patterns and its implementation over JavaScript
• Must know a front-end JS framework like, React.js + Redux
• Must know functional programming paradigm & JQuery.
• Should understand OO concepts and write OO JavaScript.
• Should be able to Architect the structure of a heterogeneous application. For example, an application
• consisting of Server side script on Node.js plugged with any NoSQL (e.g MongoDB) OR Relational
• Database and frontend in React.js, Angular.js.
• Experience optimizing browser loading and rendering
• Hands on experience in HTML5, CSS3.
• Experience in handling project, with agile methodology
• Should know one of Task Runner(bundling) tool like Webpack, Gulp.
• Notice Period - 0 to 15 days only
Read more
A2Tech Consultants
at A2Tech Consultants
3 recruiters
Dhaval B
Posted by Dhaval B
Mumbai, Navi Mumbai, Ahmedabad
5 - 15 yrs
₹15L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconNextJs (Next.js)
skill iconJavascript
Fullstack Developer
Agile testing
+4 more

Roles , Responsibilities& Skills  :-

  • Proficiency in js, deep knowledge of SQL and NoSQL databases.
  • Knowledge of ElasticSearch is a plus.
  • Design, build and maintain high performance, reusable system applying best Engineering practices.
  • Experience in building and consuming REST API.
  • Work with Agile methodology
  • Go getter attitude with delivery mindset.
  • Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
  • Team player
  • Ability to multi-task and work in fast paced environment
  • Quality focus.

UI experience

  • Angular Version 7+ or React experience
  • Knowledge of CSS/design frameworks
  • Ability to coordinate and implement UX designs.
Read more
NewsBytes
at NewsBytes
3 recruiters
Sumedh Chaudhry
Posted by Sumedh Chaudhry
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 7 yrs
₹6L - ₹12L / yr
skill iconPHP
Data Structures
Algorithms
skill iconAmazon Web Services (AWS)
Design patterns
+3 more

NewsBytes is India's only multi-lingual digital media company with the capability to produce content via an AI-based engine.
We are looking to hire a back-end developer who is proficient in PHP.

  • Minimum of 2 years of experience
  • Knowledge of PHP and Laravel Framework is a plus
  • Basic understanding of CSS, JS, and HTML5
  • The familiarity of Linux Environment is a plus
  • Sound knowledge of design patterns and algorithms
Read more
LeadSquared
at LeadSquared
8 recruiters
Trisha Arya
Posted by Trisha Arya
Bengaluru (Bangalore)
7 - 15 yrs
₹5L - ₹38L / yr
Integration
Customer Relationship Management (CRM)
API
skill iconPython
skill iconNodeJS (Node.js)
+2 more

Senior Manager – LeadSquared Apps Marketplace

LeadSquared is one of the top cloud-based sales execution SaaS platforms. The platform is used by over 40,000 users across 25 countries to grow their businesses. The business is growing well across multiple geographies in financial services, healthcare, education and other consumer services. 

Apps Marketplace

To serve multiple industries and geographies, it is critical to have a strong integration and product extension strategy to meet specific customer needs. That is where our apps marketplace comes in, which currently has about 30 apps solving various micro-integration or functionality extension needs. With the kind of growth we are seeing, we need to build many more apps, and more importantly bring in partners who can seamlessly build and integrate their apps in our marketplace.

The Role

We are looking for an energetic and passionate individual to lead our Apps Marketplace effort:

  • Build a team and drive the effort of building and maintaining strategic apps (ones which need to be inhouse) such as cloud telephony integration, SMS, email integration and Google/Facebook ads.
  • Work with our platform group to ensure the apps marketplace framework is partner ready, and it is easy to add new apps
  • Educate and collaborate with potential dev partners so they can contribute to LeadSquared apps marketplace

 

Key Requirements

The ideal candidate would have experience of designing, building, testing and releasing several cloud-based business applications, end-to-end.  Experience of leading small teams, strong sense of ownership, working collaboratively with different teams and expertise in setting up strong engineering process are critical.  Other requirements include:

  • 6+ full-stack experience in building cloud-based web applications using any of .NET/Java/Python/PHP/Node.js. Some experience in C# and ASP.NET important
  • Solid understanding of architecture, design, development, test and release of web applications, REST APIs and application integrations
  • Experience in working on AWS with good understanding of various managed services
  • Proven experience of project planning, estimation and execution
  • Strong knowledge of build and release process
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos