Tech Support Engineer

Job Description:

The Application Developer primary objective are responsible for designing, creating, and maintaining Integration Solution using OIC to streamline the business process and enhance efficiency.

 Main Role (Overall Accountability):

·        Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·        Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·        Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·        Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·        Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·        Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·        Develop and maintain documentation for integration processes, interfaces and configurations.

·        Perform Code reviews .

·        Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

Skills and Abilities:

·        Proven experience in designing, developing, and implementing integration solutions using OIC

·        Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·        Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·        Strong Knowledge in OIC API Integration.

·        strong understanding on SOAP based services and Rest bases services.

·        Strong development skills in JAVA

·        Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·        Strong Knowledge in OIC GEN2 and GEN3

Note: One technical round has to be taken F2F from either of the Wissen office.

INDIA MART [ Auto - buyleads ] / GOOGLE MY BUSINEES [ Auto inquiry ] / SOCIAL MEDIA [ Auto inquiry ] / EXCISTING REF [ Auto inquiry ]                    [ LEADS->CALLS -> QUOTATIONS -> FILING -> FOLLOW UP -> ORDERS -> PAYMENT -> AFTER SALES -> REVIEWS ]  All the follow ups related to sales should be in updated in drive Immediate basis.

About Us:

We are an innovative tech company focusing on cutting-edge AI projects. Our mission is to create impactful AI solutions that transform industries and enhance user experiences. We are looking for a skilled Python Developer to join our dynamic team and contribute to the development of AI-powered applications.

Responsibilities:

Develop, test, and deploy scalable AI and machine learning models using Python.

Collaborate with data scientists and AI engineers to integrate models into production systems.

Write efficient, reusable, and scalable code for AI applications and pipelines.

Optimize existing Python codebases for performance and scalability.

Design and implement APIs and microservices to support AI-driven features.

Debug and resolve issues in AI systems and pipelines.

Stay updated with the latest advancements in AI and Python development trends.

1. Develop plans and strategies for developing business and achieving the company's sales goals
2. Manage operations and resources to deliver profitable growth
3. Define sales processes that drive desired sales outcomes and identify improvements where and when required
4. Operate the assigned sales territory/market segment to meet sales & service requirements and expectations within the budgeted norms
5. To establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services
6. To plan and oversee the execution of local area promotional activities in both sales and service
7. To devise strategies for effective and real-time market intelligence to stay ahead of competition
8. To come out with innovative and cost-effective marketing ideas to stay always on top
9. Provide detailed and accurate sales forecasting
10. Compile information and data related to customer and prospect interactions
11. Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
12. Oversee the assigned sales department to ensure proper maintenance of all sales systems and functions
13. To strictly adhere to systems, procedures, credit policies, and discount structures laid by the company from time to time
14. Ensure proper sales documentation
15. Create a culture of success and ongoing business and goal achievement
16. Manage the use of budgets
17. To keep the outstanding amount in check
18. Define optimal sales force structure
19. Manage customer expectations and contribute to a high level of customer satisfaction
20. Manage key customer relationships and participate in closing strategic opportunities
21. Travel- for in-person meetings with customers and partners and to develop key relationships 

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

• 2+ years of experience in Front React Native development
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• A knack for writing clean, readable React-Native code
• Solid understanding of object-oriented programming
• Understanding Agile Development and Scrum practices
• Familiarity with version control Git (Github or Gitlab)

Responsibilities:

As a Business Development Manager working under the FMCG segment must perform the following responsibilities

. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.

. Observe all the stock reports, product orders, re-order etc.

.Finding and developing new markets and improving sales.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, excel, and PowerPoint.

.Minimum age should be 27.

We are looking for experienced and entrepreneurial product leaders with a “co-founder” mindset,to help build and scale a world-class product organization in Bangalore. If you are excited about fintech, zero to one products, working with and learning from a phenomenal team of product,engineering, research, design, operations, and business leaders, this is the role for you.


KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Ideal product manager will be passionate and will deliver an unparalleled customer and user experience
- The product manager would stand for customers and identify key insights from customer research, interviews, surveys etc.
- The product manager will create a strategy and bottom up roadmap with ruthless prioritization to lead an area end to end within the product org
- The product manager will hustle and do whatever it takes to get things done

- Ship fast without sacrificing quality (MVP driven approach); then leverage data and feedback for iterations
- The product manager will own the go to market of the product, will measure the impact of the various products that are launched

- Align key stakeholders on the problem, solution, setting expectation and communicate effectively

- Must be an innovative, strategic thinker and must be able to work in a fast-paced dynamic environment with changing priorities

PROFESSIONAL EXPERIENCE/ QUALIFICATIONS
The ideal candidate profile will be:
- Overall experience of 5+ yrs with at least 3+ yrs in product management in a tech-led company (consumer internet space is preferred)
- Exceptional problem-solving skills based on first principles thinking 

- Have solved complex & ambiguous problem at scale to create significant impact
- Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of a product.
- Proven ability to deliver first class customer experiences with a deep understanding of UX best practices.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
- Ability to scale a product post launch and drive adoption, track metrics and plan next steps

Job Purpose: This Job Position usually administers to recover the payments from the defaulter clients within the stipulated period of time to maintain the cash flow of the company.

Industry- Heavy Machinery, Industrial Equipment, Construction, engineering, cement, metals

Primary Responsibilities:

• Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, for recovery.

• Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.

• Obtain background information on all accounts assigned to the Recovery Team and especially customer information etc…

• Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.

• Ensure accounts assigned to them are fully recovered.

• Prompt identification of unauthorized balances and follow up with clients on early warning and remedial action on the same.

• Daily call memo and progress report on negotiations with debtors in respect of repayment of indebtedness.

• Negotiations/meetings with customers who want payment work out options such as refinancing, rescheduling and restructuring
• Should have two-wheeler.

Skills & Knowledge:
-Relevant Experience 1 - 2 years experience in recovery or collection
-Proficient in MS Office(Excel Knowledge is Mandatory)
-Good Communication skills in Marathi, Hindi,& English
-Self Motivated & Go-getter

Employment Type: Full Time, Permanent

Education-

HSC/B.com/BBA/BA (any)

Location- Warje, Pune

Job Type: Full-time

Salary: ₹15,000.00 - ₹20,000.00 per month