Customer Support Executive

Roles and Responsibilities:

1. Support Cybersecurity Assessments:

o Assist in conducting cybersecurity governance risk assessments for

applications.

o Help in the preparation and review of the Cybersecurity Governance

Assessment Questionnaire (CGAQ).

o Ensure all necessary information is collected and documented accurately.

o Provide guidance and support to ensure understanding and compliance with

cybersecurity requirements.

2. Issue and Exception Management:

o Track and follow up on issues and exceptions identified during assessments.

o Ensure timely closure of findings from assessments and audits.

o Document and report the status of issues and exceptions to relevant

stakeholders.

3. Documentation and Reporting:

o Assist in maintaining accurate records of assessments, issues, and exceptions.

o Maintain contact with with IT and Business to ensure customer satisfaction

Position: AWS Data Engineer

Experience: 5 to 7 Years

Location: Bengaluru, Pune, Chennai, Mumbai, Gurugram

Work Mode: Hybrid (3 days work from office per week)

Employment Type: Full-time

About the Role:

We are seeking a highly skilled and motivated AWS Data Engineer with 5–7 years of experience in building and optimizing data pipelines, architectures, and data sets. The ideal candidate will have strong experience with AWS services including Glue, Athena, Redshift, Lambda, DMS, RDS, and CloudFormation. You will be responsible for managing the full data lifecycle from ingestion to transformation and storage, ensuring efficiency and performance.

Key Responsibilities:

• Design, develop, and optimize scalable ETL pipelines using AWS Glue, Python/PySpark, and SQL.
• Work extensively with AWS services such as Glue, Athena, Lambda, DMS, RDS, Redshift, CloudFormation, and other serverless technologies.
• Implement and manage data lake and warehouse solutions using AWS Redshift and S3.
• Optimize data models and storage for cost-efficiency and performance.
• Write advanced SQL queries to support complex data analysis and reporting requirements.
• Collaborate with stakeholders to understand data requirements and translate them into scalable solutions.
• Ensure high data quality and integrity across platforms and processes.
• Implement CI/CD pipelines and best practices for infrastructure as code using CloudFormation or similar tools.

Required Skills & Experience:

• Strong hands-on experience with Python or PySpark for data processing.
• Deep knowledge of AWS Glue, Athena, Lambda, Redshift, RDS, DMS, and CloudFormation.
• Proficiency in writing complex SQL queries and optimizing them for performance.
• Familiarity with serverless architectures and AWS best practices.
• Experience in designing and maintaining robust data architectures and data lakes.
• Ability to troubleshoot and resolve data pipeline issues efficiently.
• Strong communication and stakeholder management skills.

We are looking "ERP Functional Consultant" for Reputed Client @ Permanent Role.

Experience: 2-6 Yr

• Analyze business processes and provide solutions using ERP systems. 

• Gather customer requirements and conduct gap analysis. 

• Any ERP package implementation experience and understanding of business processes. 

• Perform system configuration, installation, data migration and testing. 

• Provide user training and support. 

• Coordinate with Technical Team on solution design, programming and validation. 

• Has a good understanding of business application concepts and terminologies. 

• Has ability to take ownership, accountability and initiative. 

• Has excellent problem solving skills. 

• Effective time management skills. 

• Willing to travel will be an added advantage. 

• Should have good communication in Hindi,English

Job Title: Odoo Developer

Job Summary:

We are seeking an experienced Odoo Developer to join our dynamic team. The ideal candidate will be responsible for customizing, developing, and implementing Odoo ERP solutions. You will work closely with clients to understand their business needs and create tailored solutions to enhance business processes and improve efficiency.

Key Responsibilities:

• Odoo Customization & Development: Customize and develop Odoo modules based on client requirements.
• Module Creation: Design, implement, and maintain custom Odoo modules for various business functions (e.g., sales, inventory, accounting).
• Integration: Integrate Odoo with third-party applications and external systems through APIs.
• Database Management: Manage and optimize PostgreSQL databases associated with Odoo.
• Bug Fixing & Troubleshooting: Identify, diagnose, and resolve issues in Odoo systems to ensure smooth operations.
• Odoo Upgrades: Perform Odoo version upgrades and ensure compatibility of modules across different versions.
• User Support: Provide technical support to users and assist in troubleshooting issues.
• Documentation: Maintain proper documentation of all customizations and development work.
• Collaboration: Work closely with project managers, business analysts, and clients to deliver the best solutions.

Skills & Qualifications:

• Strong proficiency in Python and experience with the Odoo framework.
• Experience in developing and customizing Odoo modules and reports (Qweb).
• Solid understanding of SQL, PostgreSQL, and database management.
• Knowledge of JavaScript, XML, HTML, and CSS for front-end customization.
• Familiarity with API integration and third-party system integration.
• Strong problem-solving and debugging skills.
• Experience with version control systems like Git.
• Ability to work on multiple projects and meet deadlines in a fast-paced environment.
• Good communication skills and ability to collaborate with clients and team members.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Preferred Skills:

• Experience in Odoo eCommerce and Odoo Studio.
• Knowledge of project management methodologies (e.g., Agile).
• Familiarity with Odoo security best practices and performance optimization.

Why Join Us?

• Opportunity to work on exciting Odoo projects across different industries.
• Collaborative and supportive work environment.
• Competitive salary and benefits.

Job Description

• Advising Clients for Commodities and Currency products.
• Calling existing clients for Commodity.
• Passing on research calls and engaging clients to trade

Qualification:

• Min Graduate (Candidate with MBA Degree or candidate with higher study plan should not apply)
• Ready to work in shifts
• Morning Shift- 8.30-5.30pm
• Evening shift -3pm to 12 am
• (Night travelling Allowance will be seperate

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Job Description:

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

    Responsibilities:-

• Own the product development from scratch.
• Architect scalable, distributed and large-scale web and mobile solutions from scratch.
• Code for fresh development and to troubleshoot and resolve issues.
• Writing reusable, testable, and efficient code.
• Creating database schemas that represent and support business processes.
• Design and implementation of low-latency, high-availability, and performant applications.
• Able to learn & implement new technology/framework/library at God Speed.
• Customer-focused, react well to changes, work with teams and be able to multitask.
• Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development. 

   Desired Candidate Profile:-

• A Bachelor's degree in Computer Science or related field(or combined with related experience)
• Strong Expertise in Node.js/Javascript
• Hands-on experience in writing Node.js applications
• Deep knowledge of Restful APIs, Web Services, command-line programs and solid design principles.
• Knowledge of Node.js and frameworks like Express.js,Sails.js,StrongLoop, Meteor,Loopback.js, etc
• Knowledge of SQL and NoSQL database(MongoDB)
• Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
• Well versed with front-end technologies - HTML5, and CSS3, AWS, GCP, Azure, Good hold on CLI command, OS
• Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.
• Implementing automated testing platforms and unit tests.
• Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
• Good communication and interpersonal skills.

We are looking for a web developer who is expertise in current Internet standards, including web browsers and browser specifications. expertise in creating websites / designs which are in sync with multi-platforms & screen specs. Hands-on experience with Photoshop, Corel Draw, Illustrator, Flash, Dream Weaver, jquery, JavaScript, CSS3, HTML5. Experience and understanding of site architecture, user experience, color theory and color management on the web, proper file formats, compression methods and techniques, etc. Excellent team player with a flexible, collaborative approach.

Responsibilities.

• Creating websites/a website using standard HTML/CSS practices.
• Working closely with web designers and programmers to produce the website.
• Constant communication with other colleagues in the business to develop and deploy their content - and ensuring there is a clear establishment of what can be created within what timeframe.
• Researching different software programs, and maintaining software documentation.
• Implement contingency plans in case the website goes down.
• Maintaining and expanding/enhancing the website once built.
• Managing a team might also be part of the job role.

Requirements

We are looking for an HTML developer who can write very good HTML and CSS. Below are the required skills:

• Mobile responsiveness
• ReactJS is plus
• Faster coder and Learner
• Code Alignment
• Adoption of new tech
• Tailwind CSS
• Bootstrap Framework

Position: BDE- IT Hardware Sales

Qualification: BE, MBA- Marketing 
Good knowledge of IT Hardware Sales and can deal in Laptop, Desktop, CCTV, Printer, etc.
Experience: 1-3 year
Salary: 18k to 25k pm
Location: Bhopal
Skills: IT Skills, Communication (Hindi/English)
Visit us: www.daffodilglobal.com

Job Type: Full-time

Salary: ₹18,000.00 to ₹25,000.00 /month