Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Product: CallHippo.
URL: https://callhippo.com/" target="_blank">https://callhippo.com/
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 0.6-3 years
The Job Description for Customer Support Executive:-
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software
About Appitsimple infotek Pvt. Ltd.
About
AppitSimple Infotek is a product-based information technology company that has, for many years, been working to change and simplify how organizations perform their operations. CallHippo and SoftwareSuggest, the company's ground-breaking platform and product are primarily responsible for the company's widespread recognition. An online resource for selecting the best business software and service partners offers users access to evaluations written by actual customers, in-depth analyses of the software, free consultations, and free trials of the program. For businesses of any kind looking for software and services tailored to their particular sector, this one-stop shop is the place to go.
Over 800 different software categories and over 49 different service categories are currently available on SoftwareSuggest as options for businesses to choose from. In addition to this, it allows businesses to analyze the qualities of a variety of software and service providers so that they may make the most informed purchasing decision possible.
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Business Operations and CRM Implementation Analyst
We are looking for a Business Operations and CRM Implementation Analyst with a strong focus on process improvement, operational efficiency, and compliance. This role requires implementing a CRM system that reflects our client journey and meets our operational standards. The ideal candidate should excel in analyzing and understanding business requirements, optimizing workflows, and ensuring compliance in all operations, particularly in visa processing.
Key Responsibilities:
- CRM System Implementation:
- Implement a CRM system based on an operational diagram of the client journey, customizing it to fit our specific business needs.
- Ensure seamless integration of the CRM system with existing business processes, enhancing data flow and client interaction.
- Process Improvement and Efficiency:
- Continuously analyze and improve business processes to increase operational efficiency.
- Implement strategies to optimize workflows, reduce redundancies, and enhance productivity.
- Compliance Assurance:
- Ensure all operations, especially those related to visa processing, adhere to relevant laws, regulations, and standards.
- Regularly review and update processes to maintain compliance and address any regulatory changes.
- Business Requirement Analysis:
- Conduct in-depth requirement analyses to capture and understand complex business needs.
- Translate these requirements into functional solutions, bridging the gap between business objectives and technical capabilities.
- Documentation and Automation:
- Create and maintain detailed SOPs for various visa processes, introducing automation to streamline operations.
- Identify opportunities for process automation and implement technological solutions to enhance efficiency.
- Strategic Business Operations:
- Provide insights into business operations and strategies, identifying areas for improvement.
- Analyze operational data to track performance and inform decision-making.
Qualifications:
- Extensive experience in business analysis, with expertise in CRM implementation and business operations.
- Demonstrated ability in process optimization, efficiency enhancement, and ensuring compliance in business operations.
- Strong knowledge of CRM platforms, process documentation, and automation technologies.
- Excellent communication skills and the ability to conduct thorough requirement analyses.
- A strategic thinker with an analytical approach to problem-solving.
Preferred:
- Background in visa processing or a similar regulatory environment.
- Relevant certifications in CRM systems, business analysis, or process improvement methodologies.
Application Process:
Candidates are encouraged to apply by submitting a resume and a cover letter detailing their experience in process improvement, CRM implementation, and ensuring operational compliance.
As an IT Product Sales Person at UTS, you will play a pivotal role in driving the growth of our IT product sales within the Chennai region. You will be responsible for identifying and targeting potential clients, understanding their IT requirements, and presenting them with tailored solutions from our product portfolio. Your role will involve building and nurturing client relationships, collaborating with the sales team, and contributing to the achievement of revenue targets.
About us
ob Description
We are seeking candidates who can have a great conversation with Window/*nix kernel in C/C++ or Rust. The candidate will work with eBPF and Windows/Linux Kernel. The candidate will work closely with the Computation Engineer to port the ML layer into the kernel module.
Requirements
- C/C++ is a must. Rust knowledge is a huge plus.
- Good exposure to debugging (more than just `!analyze -v`). We suck at debugging here, so can use your help!
- Great version control (Git) hygiene and familiarity with CI/CD. Test- and issue-driven development (that's our new term).
- Candidate should prioritize documentation to meeting (can't emphasize enough). Who has time to talk and listen (and forget) when one can write and read? During the interview, we may ask you how to organize your notes, references, and knowledge.
- Familiarity with scripting languages such as Python/Powershell/bash is appreciated. Python is used a scripting language everywhere in our stack.
- If you don't know Java, that's +1 ;-p (just kidding).
Regards
Team Merito
The Senior Software development engineer core responsibilities include technically leading a
small team of software development engineers along with writing code in a highly modular,
scalable, maintainable, unit tested platform. You will be working in a fast-paced, agile, dynamic
work environment that has an immediate business impact.
MUST HAVE
● You have 5-7 years of relevant Industry experience.
● You have experience in technically leading a small team of highly motivated engineers,
in guiding them in understanding of requirements, in architecture/design (high level/low
level) of the applications, in best coding and QA practices, in reviewing their software
artefacts.
● You are a rockstar programmer/coder - should be able to convert requirements/design
into code fluently.
● You have a strong concept in design principles, patterns.
● You have good experience in Linux OS.
● You have a solid foundation in computer science, with strong competencies in data
structures, algorithms and software design.
● Have a penchant for solving complex and interesting problems.
● Worked in startups like environment with high levels of ownership and commitment.
● BTech, MTech or PhD in Computer Science or related Technical Discipline - preferably
from premier Engineering colleges.
● Good skills to write unit & integration tests with reasonable coverage of code &
interfaces.
NICE TO HAVE
● Knowledge of databases, Cloud, preferably AWS
● Experience in Python, Python frameworks and libraries, and NodeJS.
One of our US based client is looking for a Devops professional who can handle Technical as well as Trainings for them in US.
If you are hired, you will be sent to US for the working from there. Training & Technical work ratio will be 70% & 30% respectively.
Company Will sponsor for US Visa.
If you are an Experienced Devops professional and also given professional trainings then feel free to connect with us for more.
Implement integrations requested by customers
Deploy updates and fixes
Provide Level 2 technical support
Build tools to reduce occurrences of errors and improve customer experience
Develop software to integrate with internal back-end systems
Perform root cause analysis for production errors
Investigate and resolve technical issues
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance
Multiple Clouds [AWS/Azure/GCP] hands on experience
Good Experience on Docker implementation at scale.
Kubernets implementation and orchestration.
- Identify and sign up with influencers in the digital platforms to increase brand reach through content
- content planning, strategy to improve brand engagement in the social media
- tie-up with brands ( co-branding) for amplifying brand reach and building ROI ( generate leads)
- work closely with the PR agency to monitor and enhance the brand engagement in the print/ digital platforms through paid and organic methods
- Handling AB LinkedIn page to run engaging write up, videos, tech talk, industry snippets to develop and build a business audience in LinkedIn
- Outstanding project management skills
- Strong analytical ability – analyze data, develop insight
What you would be expected to do:
- Gather, prioritize and refine requirements while keeping team members well informed
- Create Use Cases, Flow Charts, Mock Screens, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements
- Rolling out of new products/apps/automations and resolving stakeholder queries/issues
- Automate business processes using tools like Zapier/Google Scripts, other automation tools
- Collaborate with cross-functional groups and assist in the entire product lifecycle from design to development to launch
- Responsible for testing of applications/solutions/web panels at various stages of the lifecycle
- Working with the development team/or independently on integrations (using 3rd party tools to create mobile applications)
- Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania
You might be a strong candidate if you:
- The ability to structure and analyze ambiguous problems
- The ability to communicate ideas clearly through workflows, feature descriptions etc.
- Proactive and willingness to get hands dirty
- Attention to detail
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy
- 4+ years of professional development experience in an agile software engineering role
- Strong development skills in Java or Groovy
- Experience with Jenkins, bamboo and CI/CD environments
- Familiarity with Guice or similar dependency injection frameworks
- Familiarity with relational database technology
- Familiarity with document store database technology such as ElasticSearch or Cassandra
- Experience with design and testing of RESTful APIs
- Familiarity with cross platform development on Linux, OSX and Windows
- Strong understanding of Git version control system
- Knowledge of JavaScript (Node.js)
- Familiarity with Amazon Web Services (AWS)
- Familiarity with Docker / Kubernetes
- Experience with continuous integration and build systems such as Jenkins or Bamboo
- Experience with Jira or other project management, issue-tracking or bug-tracking tools
- Should have knowledge of RDBMS
- Familiarity with Node.js, Kotlin, Kafka, DynamoDB
- Previous experience with SaaS or cloud development, Micro-services
Working with internal delivery leads to devising go to market strategies, plan, and execute them with
a team of passionate individuals.
Required Skills/Experience
● Creating a go-to-market strategy and execution of strategy Experience spearheading the
entire portfolio of Digital Marketing for Demand generation & Client engagement on social
channels and analytics
● Implementing creative methods of visitor engagement leveraging content from including
hosting webinars for a global audience
● Marketing automation tools for digital lead nurturing and Email Marketing Experience on
Content generation with lead generation in mind - product material & marketing collaterals
including website copy, microsites, landing pages, whitepapers, case studies and Landing
page optimization.
● Handling Advisory and Analyst relations related to testing vendors and handling Media & PR
Relations and overseeing the PR content
● Ability to support Account-Based Marketing including Buyer Persona & Customer
● Profile Mapping in pursuit of larger deals Conducting Software Testing meetups & thought
leadership
● Responsible for identifying & applying for speaker slots in top conferences, coordinating with
event organizers, backend event sponsorship planning. Responsible for maximizing Event
marketing ROI.
● Experience in
○ The marketing or a non marketing function in an IT organization
○ In the marketing function of any Non IT organization
● Self-driven with exceptional Marketing & Branding acumen
Education
B. Tech with MBA from IIM (full time)