Cutshort logo
Appitsimple infotek Pvt. Ltd. logo
Customer Support Executive
Appitsimple infotek Pvt. Ltd.'s logo

Customer Support Executive

Kiran Guwalani's profile picture
Posted by Kiran Guwalani
0.6 - 4 yrs
₹1L - ₹4L / yr
Remote only
Skills
Customer Support
Troubleshooting
Tech Support
Live chat
chat process
international calling

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

 

 

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

 

 

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

 

 

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

 

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

 

Experience- 0.6-3 years

 

The Job Description for Customer Support Executive:-

 

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

 

Requirements

 

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Appitsimple infotek Pvt. Ltd.

Founded :
2014
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

AppitSimple Infotek is a product-based information technology company that has, for many years, been working to change and simplify how organizations perform their operations. CallHippo and SoftwareSuggest, the company's ground-breaking platform and product are primarily responsible for the company's widespread recognition. An online resource for selecting the best business software and service partners offers users access to evaluations written by actual customers, in-depth analyses of the software, free consultations, and free trials of the program. For businesses of any kind looking for software and services tailored to their particular sector, this one-stop shop is the place to go.


Over 800 different software categories and over 49 different service categories are currently available on SoftwareSuggest as options for businesses to choose from. In addition to this, it allows businesses to analyze the qualities of a variety of software and service providers so that they may make the most informed purchasing decision possible.

Read more

Connect with the team

Profile picture
Ankit Dudhwewala
Profile picture
Dharmik Upadhyay
Profile picture
Sukanya K
Profile picture
Kiran Guwalani

Company social profiles

N/A

Similar jobs

Vintronics Consulting
Bengaluru (Bangalore), Chennai
5 - 10 yrs
₹10L - ₹28L / yr
skill iconC
skill iconC++
skill iconPython
skill iconJava
Linux kernel
+1 more

Job Title: Senior Linux Kernel Engineer

Experience: 5–10 Years

Location: Bangalore / Chennai

Domain: Enterprise Linux / Kernel Development


Job Summary

We are seeking a highly skilled Senior Linux Kernel Engineer with deep expertise in kernel development, debugging, and performance optimization. The role involves working on enterprise-grade Linux distributions, kernel lifecycle management, security patching, and low-level hardware integration.


Key Responsibilities

1. Kernel Lifecycle & Maintenance

  • Lead kernel upgrade strategies (e.g., LTS migrations such as 5.15 → 6.x) while ensuring stability and compatibility.
  • Perform patch porting across kernel versions, resolving API and dependency conflicts.
  • Track and mitigate security vulnerabilities by monitoring CVEs and upstream sources (e.g., LKML).
  • Backport critical fixes to production kernels without impacting system stability.

2. Debugging & System Stability

  • Act as an escalation point for kernel panics and system crashes.
  • Perform post-mortem analysis using kdump, crash, and gdb.
  • Debug early boot issues (UEFI, initramfs, kernel initialization).
  • Conduct performance analysis using eBPF, ftrace, and perf to optimize system behavior.

3. Driver Development & Hardware Integration

  • Design, develop, and maintain device drivers (network, storage, GPU, or character devices).
  • Work closely with hardware through DMA, interrupts (MSI-X), and register-level programming.
  • Maintain out-of-tree drivers using DKMS or similar frameworks.
  • Ensure compatibility of drivers across kernel updates.


Required Technical Skills

  • Programming: Strong expertise in C (mandatory) and C++
  • Kernel Internals: Deep understanding of:
  • Virtual File System (VFS)
  • Memory Management (MMU, Paging)
  • Process Scheduler
  • Linux Networking Stack
  • Debugging Tools:
  • kdump, crash, gdb
  • kprobes, trace-cmd, ftrace
  • perf, valgrind
  • Hardware debugging tools (JTAG, Serial Console)
  • Build Systems:
  • Kbuild, Makefiles
  • Kernel packaging (RPM/Debian)
  • Security:
  • Experience with CVE patching and backporting
  • Knowledge of SELinux/AppArmor
  • Kernel hardening (FIPS, KSPP)


Preferred Skills

  • Experience contributing to open-source kernel projects
  • Familiarity with Linux Kernel Mailing List (LKML) workflows
  • Exposure to enterprise Linux distributions (RHEL, Ubuntu, SUSE)
  • Experience with performance tuning and system optimization at scale



1. Core Programming (C Language)

  • Must have strong hands-on experience in C programming
  • Comfortable with pointers, memory management, and low-level concepts

2. Kernel Internals Expertise

  • Should have worked in at least one subsystem:
  • VFS / File Systems
  • Memory Management
  • Scheduler / Networking

3. Debugging & Crash Analysis

  • Experience handling kernel panics
  • Hands-on with vmcore analysis tools

4. Security & Patching

  • Understanding of CVE fixes and backporting

5. Driver Development

  • Experience in writing or maintaining device drivers

6. Performance & Advanced Debugging

  • Exposure to eBPF, ftrace, perf

7. Hardware-Level Understanding

  • Knowledge of DMA, interrupts, hardware interaction

Soft Skills

  • Strong analytical and problem-solving abilities
  • Excellent communication skills
  • Ability to work independently and in collaborative environments
  • Quick learner with adaptability to new technologies


Read more
Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹6L / yr
GST
TDS
Accounting

Bachelor’s degree in Accounting, Commerce, or Finance.


1–2years of accounting experience (internship experience can be considered for freshers).


Proficiency in MS Excel and accounting software (Tally, Zoho Books, QuickBooks, or similar).


Basic knowledge of GST, TDS, and statutory compliance. Strong numerical and analytical skills.


Excellent communication and organizational skills.


High attention to detail and ability to meet deadlines.


Ability to work in a fast-paced startup environment and adapt to evolving processes.

Read more
Fatakpay
at Fatakpay
2 recruiters
Ajit Kumar
Posted by Ajit Kumar
Mumbai
2 - 5 yrs
₹8L - ₹15L / yr
skill iconPython
Risk analysis
credit card

Job Title: Credit Risk Analyst

Company: FatakPay FinTech

Location: Mumbai, India

Salary Range: INR 8 - 15 Lakhs per annum

Job Description:

FatakPay, a leading player in the fintech sector, is seeking a dynamic and skilled Credit Risk Analyst to join our team in Mumbai. This position is tailored for professionals who are passionate about leveraging technology to enhance financial services. If you have a strong background in engineering and a keen eye for risk management, we invite you to be a part of our innovative journey.

Key Responsibilities:

  • Conduct thorough risk assessments by analyzing borrowers' financial data, including financial statements, credit scores, and income details.
  • Develop and refine predictive models using advanced statistical methods to forecast loan defaults and assess creditworthiness.
  • Collaborate in the formulation and execution of credit policies and risk management strategies, ensuring compliance with regulatory standards.
  • Monitor and analyze the performance of loan portfolios, identifying trends, risks, and opportunities for improvement.
  • Stay updated with financial regulations and standards, ensuring all risk assessment processes are in compliance.
  • Prepare comprehensive reports on credit risk analyses and present findings to senior management.
  • Work closely with underwriting, finance, and sales teams to provide critical input influencing lending decisions.
  • Analyze market trends and economic conditions, adjusting risk assessment models and strategies accordingly.
  • Utilize cutting-edge financial technologies for more efficient and accurate data analysis.
  • Engage in continual learning to stay abreast of new tools, techniques, and best practices in credit risk management.

Qualifications:

  • Minimum qualification: B.Tech or Engineering degree from a reputed institution.
  • 2-4 years of experience in credit risk analysis, preferably in a fintech environment.
  • Proficiency in data analysis, statistical modeling, and machine learning techniques.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, with the ability to present complex data insights clearly.
  • A proactive approach to work in a fast-paced, technology-driven environment.
  • Up-to-date knowledge of financial regulations and compliance standards.


We look forward to discovering how your expertise and innovative ideas can contribute to the growth and success of FatakPay. Join us in redefining the future of fintech!




Read more
Syphnosys Technology Pvt Ltd
Mira Sidhdhapara
Posted by Mira Sidhdhapara
Surat
0 - 1 yrs
₹1L - ₹1L / yr
Graphic Designing
Adobe Creative Suite
Adobe Photoshop
  • Planning concepts by studying relevant information and materials.
  • Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
  • Preparing finished art by operating necessary equipment and software.
  • Contributing to team efforts by accomplishing tasks as needed.
  • Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

Reviewing final layouts and suggesting improvements when necessary

Read more
Thane
1 - 2.5 yrs
₹3L - ₹3.6L / yr
skill iconPHP
MySQL
skill iconLaravel

Roles and Responsibilities

1. Hands on experience in PHP frameworks Laravel

2. Experience in development of PHP based web applications, in Laravel PHP, Web Services (Json), MySQL. - Thorough understanding of OOPs concepts (Data Abstraction, Encapsulation, Inheritance, Polymorphism)

3. In-depth understanding of front-end technologies, such as HTML5, CSS3 and JavaScript.

4. Ability to understand project specification/requirements, coding, implementation and debugging.

5. Zeal to take up challenges provides innovative solutions, think out of the box and open to learning.

6. Able to handle multiple projects simultaneously.

7. Proficient understanding of code versioning tools, such as Git / SVN / BIT BUCKET .

Desired Candidate Profile

1. Minimum 2 years of experience in PHP Laravel Framework

2. Experience with MySQL and REST API.

3. Proficient knowledge in Javascript, JQuery, Angular 2.0

Role: Web Developer

Industry Type: IT-Software, Software Services

Functional Area: IT Software - Application Programming, Maintenance

Employment Type: Full Time, Permanent

Role Category: Programming & Design

Education:

UG :Any Graduate in Any Specialization

Read more
product company
product company
Agency job
via Getinz by Ishwarya RB
Remote only
3 - 7 yrs
₹10L - ₹15L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconAmazon Web Services (AWS)
Microsoft Windows Azure
+1 more
-B.Tech/B.E(Computer Science/Information Technology) or relevant field experience
-3+ Years of Experience in Software Development
-Strong software engineering knowledge and experience
-Strong in Python
-Experience in maintaining large scale application
-Knowledge of Docker/Kubernetes
-Proficiency in Cloud(AWS/Azure/GCP)
-Knowledge in Big Data/DevOps/MLOps
Read more
Client is an Artificial Intelligence based firm.
Client is an Artificial Intelligence based firm.
Agency job
via Recruitmentownn by Sapana Agarwal
Mumbai
2 - 5 yrs
₹5L - ₹10L / yr
Technical Recruiter
Technical Recruitment
IT Recruitment
IT Recruiter
Recruitment/Talent Acquisition
+1 more
TECHNICAL RECRUITER

Responsibilities will include sourcing, screening and providing a shortlist of qualified candidates for various technical roles Everything you do will be to promote brand reduce time-to-hire and ensure we attract & retain the best professionals.
JD -
• Internalize roles to craft a precise job description, in line with company vision, to attract the best talent
• Engage & nurture candidates to build a robust pipeline by sourcing from various top platforms internal referrals etc
• Drive relationship building with key tech & management campuses
• Effectively screen candidates for technical competencies and job ft via phone screening
• Work with cross functional teams as owner of the recruitment process
• Consult with management to draft a clear candidate scorecard as per desired attributes
• Share offer letters and onboard new hires
• Maintain and update all internal tools including ATS
• Use data for better decision making with aim to reduce time-to-hire
• Bring your thinking, strategies, and ideas to advance our company's values unique culture and vision for the future

Requirement-
• 2 to 5 year of technical recruitment experience in India
• BE or Tech or equivalent from a reputed institution, MBA is a plus
• Strong academic record with at least 70% or equivalent in undergraduate/postgraduate is a must
• Ability to understand technical roles and explain job requirements to potential candidates
• A track record of completing end-to-end recruitment cycle
• A trained eye for scanning the best talent pool from their resumes
• Proven history of using innovative ways to communicate with passive candidates
• Expertise in sourcing from various top rated sourcing platforms and working with ATS
• Self-motivated, detail oriented and proactive in seeking solutions
• High level of empathy with outstanding verbal & written communication skills
• Evidence that you are a Top Performer in your current organization
• A sharp focus on your goals and a belief that your daily, weekly and monthly activities will help you achieve them.
Read more
US based IT Product Company in Finance Domain
US based IT Product Company in Finance Domain
Agency job
via Confidenthire by Aprajeeta Sinha
Mumbai
5 - 7 yrs
₹12L - ₹18L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
RESTful APIs
skill iconHTML/CSS
The candidate will work closely with the Engineering team and bridge the gap between graphical design and technical implementation.

Responsibilities :

- Develop the webapp and landing portals which are user-facing features.

- Ensure the technical feasibility of UI/UX design.

- Build reusable code and libraries for future use.

- Optimize application for maximum speed and scalability.


Minimum Qualifications :

- 6+ years of JavaScript and professional web development experience

- Solid understanding of HTML5, LESS/CSS3, JQuery & Bootstrap

- Expert understanding of JavaScript fundamentals.

- Experience with JavaScript frameworks (i.e. React + Redux)

- General knowledge of both front-end and back-end technologies

- Experience with Datatables or similar excel-like libraries.

- Experience of REST or GraphQL

- Experience using token-based security, such as OAUTH or JWT.

- Must have knowledge of cross-browser development.

- Experience on a green-field project, designing and building an online platform

- Basic knowledge of UX principles.
Read more
UK Electro Mech Systems
Gaurav Kothari
Posted by Gaurav Kothari
Mumbai
1 - 2 yrs
₹2L - ₹4L / yr
Electronics
Power Electronics
Software Development
PCB Soldering of Both SMD and through hole components
Read more
Willow
at Willow
4 recruiters
Lokanath Reddy
Posted by Lokanath Reddy
Bengaluru (Bangalore)
3 - 7 yrs
₹6L - ₹14L / yr
skill iconPHP
skill iconPython
skill iconNodeJS (Node.js)
MEAN stack
skill iconPostgreSQL
+3 more
Our company works on world’s most cutting-edge software products, and we want you to be a part of our team. We are currently in search of an experienced Software Developer to create and maintain software. The successful candidate will also help to develop critical products, and offer excellent technical support. This is a fantastic opportunity to engage in a positive and creative work environment that offers excellent benefits and flexible schedules.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos