Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Product: CallHippo.
URL: https://callhippo.com/" target="_blank">https://callhippo.com/
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 0.6-3 years
The Job Description for Customer Support Executive:-
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software

About Appitsimple infotek Pvt. Ltd.
About
AppitSimple Infotek is a product-based information technology company that has, for many years, been working to change and simplify how organizations perform their operations. CallHippo and SoftwareSuggest, the company's ground-breaking platform and product are primarily responsible for the company's widespread recognition. An online resource for selecting the best business software and service partners offers users access to evaluations written by actual customers, in-depth analyses of the software, free consultations, and free trials of the program. For businesses of any kind looking for software and services tailored to their particular sector, this one-stop shop is the place to go.
Over 800 different software categories and over 49 different service categories are currently available on SoftwareSuggest as options for businesses to choose from. In addition to this, it allows businesses to analyze the qualities of a variety of software and service providers so that they may make the most informed purchasing decision possible.
Connect with the team
Company social profiles
Similar jobs
Position: Travel Sales Consultant
Location: Saket, New Delhi
Experience: 1 - 2 years (Freshers can also apply)
Minimum Educational Qualification: Graduation
Employment Type: Full-time
Responsibilities And Duties
Connect with our prospective clients both over the phone, email, and chat.
Ask the right questions to ascertain the needs of each unique traveler
Recommend and sell the right trip to the client based on their needs including any extra services that may enhance their experience.
Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates.
Act at all times with the purpose of providing a life-changing experience
Things you will need to bring to begin your adventure with us:
Sales skills - You'll have that edge when it comes to sales and understanding how to provide amazing customer service. You'll be target-driven, and up for any challenge.
Travel experience - You'll be a globe trotter who has an incurable case of the travel bug.
Academic achievements - You'll have been a high flyer with academic accomplishments.
Career ambition - You'll love the thought of a challenging career that can take you places.
Benefits:
Unlimited Earnings - You'll work on a fixed base salary plus uncapped commission; the more you sell, the more you'll earn! First-year average earnings are around 1 Million with potential for year-upon-year growth as you build your client base.
Training and development at our own in-house Learning Centre - We will provide you with all the tools you need to get up and running, as well as ongoing training to further develop your skills and knowledge.
Career development and advancement opportunities.
Unbeatable company culture.
Key Responsibilities:
- Customer Outreach & Relationship Management:
- Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
- Assist customers with inquiries related to trading, investment products, depository services, etc.
- Provide timely updates and information to clients about the stock market and their portfolio.
- Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.
- Product Information and Advisory:
- Explain different financial products, including equity, commodities, mutual funds, and more.
- Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.
- Lead Generation:
- Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
- Maintain an accurate database of clients and prospects.
- Sales Support:
- Assist in the execution of sales campaigns, including promotions and offers.
- Track client interactions, sales activities, and report progress regularly.
- Problem Resolution:
- Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
- Ensure timely resolution to enhance customer satisfaction and trust.
- Compliance and Reporting:
- Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
- Maintain detailed records of interactions and sales activities.
Requirements:
- Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
- Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).


Requirements:
- Practical experience with AngularJS/Angular/ReactJs, etc.
- Practical experience with server side technologies like Django, Ruby on Rails, etc is a plus.
You must be:
- A quick, analytical thinker
- Someone who wants to learn how to write quality code
What you will be doing:
- A lot of heavy JS changes for improving the user experience.
- Help build out the front-end completely once all the information from the backend has been dumped to a template.
Roles and Responsibilities:
Install and maintain the performance of database servers.
Develop processes for optimizing database security.
Set and maintain database standards.
Manage database access.
Performance tuning of database systems.
Install, upgrade, and manage database applications.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create and manage database reports, visualizations, and dashboards.
Create automation for repeating database tasks.
Be available for on-call support as needed.
Skills Required:
Strong command of MySQL server tools
Advanced knowledge of database security, backup and recovery, and performance monitoring standards.
Understanding of relational and dimensional data modeling
PowerShell and Unix shell scripting skills
Familiarity with SSAS, SSIS, SSRS
Strong mathematical and statistical knowledge
Excellent written and verbal communication skills
Impeccable attention to detail
Education and Experience Requirements:
Bachelors degree in computer science or a related field.
MCSE/MCSA certifications preferred
Experience with Linux and Windows Server environments
Extensive experience with database technologies (MySQL, MS SQL, PostgreSQL Oracle, MongoDB)
Experience with cloud services (AWS, Microsoft Azure) a plus
Benefits:
5 Days working
Paid Leaves
Healthy work environment
Rewards and Appreciation
Culture of continuous improvement
Employees engagement activities and work life balance


• Involved in code development and implementing database changes and design pattern.
• Good code reviews and code debugging skills.
• Design, Development, Programming, Maintaining and customizing solutions to meet customer’s specific needs.
• Product Development is added advantage.

responsibilities
- Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
- Perform product analysis and development tasks of an increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for AngularJS projects.
- Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center.
- Ensuring high performance
requirements
- Strong expertise with HTML, CSS, and writicross-browser-compatibleble code.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
- Familiar with testing frameworks (Ex. Jasmine)
- Test runner framework (Ex. Karma)
- Hand on and implements complex AngularJS applications, directives, controllers, services
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Skills
strong communication and presentation skills
- the ability to influence and negotiate with others
- commercial awareness
- the ability to think creatively and strategically
- organisational skills
- self-motivation and the ability to be motivated by targets
- resilience
- basic IT skills.
-
- Manage a team of highly skilled security engineers
- Responsible for the security of all Ola applications.
- Enforce Security in SDLC, and ensure any identified vulnerabilities are fixed before a feature goes to production.
- Participate in the design review discussions to identify any security loophole, and recommend a secure design solution.
- Partner with engineering leaders across the company to help them prioritize security issues in their products.
- Run the Ola’s Bug Bounty program effectively.
- Develop a roadmap for future work to enhance security, derive a project plan, and ensure the completion of the project within the timelines.
- Mentor the team members and work towards their career growth.
Minimum Qualifications
- 7+ years of work experience in security engineering, including 2+ years of proven hands-on technical management experience of security engineers.
- Experience recruiting and managing technical teams, including performance management.
- Technical experience across security disciplines – web/mobile app security, infrastructure security, security operations center.
- Experience building relationships with stakeholders and business leaders.
- Must have Coding experience at least in one language.
- Knowledge of standards like PCI-DSS, ISO27001, GDPR etc.
BS/MS in Computer Science or equivalent experience
- Minimum of 12 years of Experience with Informatica ETL, Database technologies.
- Experience with Azure database technologies including Azure SQL Server, Azure Data Lake Exposure to Change data capture technology Lead and guide development of an Informatica based ETL architecture.
- Develop solution in highly demanding environment and provide hands on guidance to other team members.
- Head complex ETL requirements and design.
- Implement an Informatica based ETL solution fulfilling stringent performance requirements.
- Collaborate with product development teams and senior designers to develop architectural requirements for the requirements.
- Assess requirements for completeness and accuracy.
- Determine if requirements are actionable for ETL team.
- Conduct impact assessment and determine size of effort based on requirements.
- Develop full SDLC project plans to implement ETL solution and identify resource requirements.
- Perform as active, leading role in shaping and enhancing overall ETL Informatica architecture and Identify, recommend and implement ETL process and architecture improvements.
- Assist and verify design of solution and production of all design phase deliverables.
- Manage build phase and quality assure code to ensure fulfilling requirements and adhering to ETL architecture

