Customer Support Executive

Experience - 6+ Years

Location- Gurugram/Bangalore

Job Description:

We are seeking an experienced QA Automation Engineer with knowledge in the finance domain to join our team. The ideal candidate will combine strong technical testing expertise with an understanding of financial systems and processes. You will be responsible for designing and implementing automation frameworks to ensure the quality, reliability, and compliance of our financial applications across trading, risk management, payments, and reporting systems.

Key Responsibilities:

• Design, develop and maintain robust test automation frameworks for financial Applications
• Create detailed test plans, test cases, and test scripts based on business requirements and user stories
• Execute functional, regression, integration, and API testing with a focus on financial data integrity
• Validate complex financial calculations, transaction processing, and reporting functionalities
• Collaborate with Business Analysts and development teams to understand requirements and ensure complete test coverage
• Implement automated testing solutions within CI/CD pipelines for continuous delivery
• Perform data validation testing against financial databases and data warehouses Identify, document, and track defects through resolution using defect management tools
• Verify compliance with financial regulations and industry standards
• Generate test metrics and reports to provide insights into application quality and testing progress
• Participate in performance and security testing of financial systems

Technical & Domain Skills Required:

• Strong knowledge of software testing methodologies, processes, and best practices
• Proficiency in automation tools and frameworks (Selenium, Cypress, Cucumber, TestNG, JUnit, etc.)
• Experience with API testing using tools like Postman, SoapUI
• Working knowledge of SQL and experience with database testing
• Familiarity with version control systems (Git) and CI/CD tools (Jenkins, TeamCity, Azure DevOps)
• Scripting/programming skills in at least one language such as Java, Python, or JavaScript
• Understanding of financial concepts, workflows, and terminology
• Experience testing financial systems in areas such as banking, payments, trading, risk management, or reporting
• Knowledge of financial messaging standards and protocols is a plus
• Experience with performance testing tools (JMeter, LoadRunner) and security testing concepts

Qualifications:

• Bachelor's or master's degree in computer science, IT, or related field
• 5+ years of experience in software quality assurance with at least 3 years focused on test automation
• Prior experience working in financial services sector (banking, capital markets, wealth management, etc.)
• ISTQB certification or equivalent QA certifications preferred
• Knowledge of Agile and DevOps methodologies
• Financial domain certifications or knowledge is a plus

Soft Skills:

• Strong analytical and problem-solving abilities
• Excellent attention to detail and quality-oriented mindset
• Effective communication skills to collaborate with cross-functional teams
• Ability to understand and translate complex financial requirements into test scenarios
• Self-motivated with the ability to work independently and as part of a team
• Adaptability to changing priorities in a fast-paced environment

If you have strong QA automation skills and experience testing financial applications, we'd love to hear from you! You will play a crucial role in ensuring the quality and reliability of our financial systems

About the Role:

We are looking for a highly motivated and detail-oriented Campaign Management Associate to join our dynamic marketing team in Ahmedabad. In this role, you will be responsible for planning, executing, and analyzing data-driven marketing campaigns that elevate our brand visibility and drive meaningful customer engagement.

If you are passionate about performance marketing and love leveraging data to deliver results, this is the perfect opportunity for you. We value self-driven professionals who take ownership and thrive in a collaborative, fast-paced environment.

Key Responsibilities:

• Manage and optimize campaigns across Facebook Ads Manager and Google Search, Display, and Video Ads.
• Plan, develop, and execute high-performing paid advertising campaigns.
• Handle large campaign budgets for brands generating up to $2 million in annual revenue.
• Utilize analytics to develop actionable insights and strategic recommendations.
• Conduct marketing research and apply consumer psychology principles to campaigns.
• Collaborate effectively with cross-functional teams and communicate results clearly.
• Prioritize and manage multiple projects independently while maintaining accuracy and attention to detail.

What We’re Looking For:

• Strong analytical mindset with a consumer-first approach.
• Excellent communication and collaboration skills.
• Proven ability to self-manage and deliver within deadlines.
• A passion for data-driven marketing and continuous learning.
• Precision, thoroughness, and a high attention to detail.

Perks:

• Exposure to global brands and large-scale campaign management.
• Supportive and growth-oriented work culture.
• 5 Days working
• Flexible working hours
• Mediclaim working hours
• Maternity Leave benefits
• Paternity Leave benefits
• Birthday Leave benefits
• Yearly Performance Incentives
• Bereavement Leave 

Position: Dot Net Developer

Job Title: Junior Software Engineer

Experience: 1 to 2 Years

Key Skills:

• Programming Languages: C# or VB.NET
• Server-Side Technologies: ASP.NET / MVC
• Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
• Database: SQL Server

Knowledge on below concepts/technologies is an added advantage

            - Cloud Platforms: Azure / Google

            - NodeJS, Mongo DB

            - Redis, RabitMQ, MQTT, Kafka

            - Concept of Continuous Integration / Continuous Deployment

Key Deliverables: Writing codes as per the requirement.

● 2+ years of experience in Automation testing.

● Passionate about QA and breaking software systems.

● Knowledge of Software Testing concepts and methodology

● Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side

Programming and Database)

● Good programming skills (Java / Ruby / Python / JavaScript)

● Object Oriented Programming concepts

● Knowledge of Test Automation approaches and frameworks

● Good Hands-on experience in UI and API Automation

● Understanding of Performance and Security Testing

● Knowledge on any of performance Testing Tools (Jmeter / Loadrunner / Gatling )

● Understanding of Continuous Integration and Continuous Deployment

● Knowledge on any of Continuous integration tools (Jenkins / Travis/ Teamcity)

● Good Analytical and Problem-Solving Skills

● Good verbal and written communication skills

Roles and Responsibilities

• Develop and execute automation scripts for newly developed features. Modify existing framework to augment feature testing needs.
• Continuously monitor automation test results and ensure no random test failures in automation.
• Identify the cross-browser / platform impacts during the planning phase and ensure high test coverage.
• Identify quality assurance process gaps and suggest actions for improvement.
• Ensures Zero defect leakages.
• Contribute Non-functional Testing aspects - Performance, Security, and Translation.
• Work closely with the Development team and ensure code is delivered with high code coverage.
• Contribute to continuous Integration and Continuous Deployment.

• As a Content Writer, the candidate will work on devising strategies for content creation to create one of the largest doubts solving platform
• Identify areas to improve, define metrics to measure and monitor content creation activities and build end-to-end reporting solutions which help leaders
• keep a close on content creation, along with using project management tools, essential documentation, and necessary reporting
• The candidate will also work closely with internal business teams to extract or mine information from our existing content systems to create new mappings to further improve content consumption on the platform
• The candidate will also work on designing creative teaching methodologies and strategic interventions to personalize the experience of learning while focusing on efficient outcomes
• The candidate will work on creating Guidelines and set processes for zero- error content creation, and setting QA/review processes
• Planning and managing creative content production pipeline using project management tools, essential documentation and necessary reporting