Cutshort logo
Appitsimple infotek Pvt. Ltd. logo
Customer Support Executive
Appitsimple infotek Pvt. Ltd.'s logo

Customer Support Executive

Kiran Guwalani's profile picture
Posted by Kiran Guwalani
0.6 - 4 yrs
₹1L - ₹4L / yr
Remote only
Skills
Customer Support
Troubleshooting
Tech Support
Live chat
chat process
international calling

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

 

 

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

 

 

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

 

 

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

 

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

 

Experience- 0.6-3 years

 

The Job Description for Customer Support Executive:-

 

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

 

Requirements

 

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Appitsimple infotek Pvt. Ltd.

Founded :
2014
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

AppitSimple Infotek is a product-based information technology company that has, for many years, been working to change and simplify how organizations perform their operations. CallHippo and SoftwareSuggest, the company's ground-breaking platform and product are primarily responsible for the company's widespread recognition. An online resource for selecting the best business software and service partners offers users access to evaluations written by actual customers, in-depth analyses of the software, free consultations, and free trials of the program. For businesses of any kind looking for software and services tailored to their particular sector, this one-stop shop is the place to go.


Over 800 different software categories and over 49 different service categories are currently available on SoftwareSuggest as options for businesses to choose from. In addition to this, it allows businesses to analyze the qualities of a variety of software and service providers so that they may make the most informed purchasing decision possible.

Read more

Connect with the team

Profile picture
Ankit Dudhwewala
Profile picture
Dharmik Upadhyay
Profile picture
Sukanya K
Profile picture
Kiran Guwalani

Company social profiles

N/A

Similar jobs

Absoft IT Solutions Pvt Ltd
Absoft ITSolutions
Posted by Absoft ITSolutions
Gurugram
1 - 3 yrs
₹4L - ₹8L / yr
Zoho Creator
deluge
zoho books
Zoho CRM
Zoho Desk
+1 more

We seek a highly experienced and skilled Zoho Developer to join our dynamic team. As a Senior Zoho Consultant, you will play a key role in implementing, customizing, and integrating Zoho solutions for our clients. Your expertise will help clients streamline their processes, improve efficiency, and leverage the full potential of Zoho's suite of applications

Read more
A leading global school based out of Pune
A leading global school based out of Pune
Agency job
via Merito by Jinita Sumaria
Pune
15 - 20 yrs
Best in industry
HR management
Human Resources (HR)
Recruitment/Talent Acquisition
Employee Engagement
Performance management
+2 more

About Company

Our client is a leading global co-educational day and boarding school for ages 2-18 having it’s first campus in India based out of Pune. The school will follow the English National Curriculum and IGCSEs with students progressing to the IB Diploma Programme offering unparalleled excellence in sports, music, and the arts.


Roles & responsibilities:

Establish the Human Resource department for the central office as well as the school

• Manages all HR functions including talent acquisition, performance management, employee relations, benefits, and compensation

• Develops and maintains the school’s employee policies and procedures, employee handbook and employee forms

• Manages the recruitment process including posting, recruiting, interviewing, and hiring for open positions

• Supports the Leadership Team in the recruitment of Expat faculty and staff

• Prepares and maintains accurate job descriptions and oversees the employee onboarding, orientation, exit processes and document completion

• Advises and consults with Head of School and relevant leadership team members to resolve and/or diffuse employee issues, oversees and directly engages in the resolution of delicate employee matters and seeks at all times to protect the School’s best interest

• Monitors and submits insurance claims related to worker’s compensation

• Develops, implements and maintains effective compliance with Employment and Labor Laws and Regulations

• Maintains employee records and files

• Oversees VISA, relocation, logistics and administration for Expat faculty and staff 

• Leads Annual Performance Management process for faculty and staff

• Leads professional development initiatives for faculty and staff

• Supervises HR Manager whose key responsibilities will be supporting the HR Team, administering payroll, benefits, relocation and logistics for expats, managing the school’s email account, vacation tracking

• Liaison with International educational authorities for Expat appointments 

• Strong executive coaching skills with a focus on leading through change

• Effective consulting skills covering the full range of HR disciplines

• While the above includes a description of the essential functions of the position, other duties may be assigned.


Requirements:

• Graduate/Postgraduate MBA-HR

• Work experience for an International School

• 15 – 20 years and above of relevant experience

• Excellent verbal and written fluency in English and Hindi.

• Related working experience as Executive Assistant in other international schools or companies is preferred.

• Good communication and coordination skills. 

• Good organisation skills.

• Proficiency in Microsoft 365 (Word, Excel, Outlook, Sharepoint, OneNote, etc)

• Kind, pleasant and effective communicator, willing to serve people at all levels in the organization

• Working knowledge of human resource principles, procedures and practices

• Ability to effectively deal with multiple priorities, functions and activities

• Well-developed business ethics and the ability to maintain a high level of discretion

• Knowledge of Indian, Expat and state employment laws and regulations 

• Knowledge of business and payroll software, including Microsoft Word, Excel and PowerPoint. Knowledge of working on HR ERP would be preferred

• Proficient in the use and application of a range of psychometrics in assessment, selection and development environments

• Excellent verbal and written communication skills with an emphasis on confidentiality, tact and diplomacy

• Knowledge & Experience of Expat appointments 

• Experience of working with an International school will be preferred 


Read more
Salus Technologies PvtLtd
Mrunal Gaikwad
Posted by Mrunal Gaikwad
Pune
2 - 4 yrs
₹1L - ₹15L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+8 more

JD-

• Experience in C# ASP.NET + MVC + Entity Framework development

• Experience in JavaScript and jQuery

• Experience in Web Services and third party API Integrations

• Experience in SQL Server databases

Responsibilities

• Design, code, test, and manage various applications

• Collaborate with the engineering team and product team

• Follow outlined standards of quality related to code and systems

• Deploy tested code to the production environment

Read more
Next gen Customer engagement mar-tech saas
Next gen Customer engagement mar-tech saas
Agency job
via Unnati by Veena Salian
Noida
6 - 8 yrs
₹12L - ₹15L / yr
Sales
Business Development
Lead Generation
SaaS
Customer Relationship Management (CRM)

Our client works as a marketing platform for news publications that helps businesses engage their readers using push notifications. They help their clients to engage their users with relevant conversations across channels through products such as web push notifications, mobile app notifications and messenger notifications. Their main focus is on editors and audience managers to help them with relevant features to drive audience loyalty.

 

Headquartered in Bellevue, Washington, our client was founded in 2016 by an IIT, Bombay graduate. With regards to recognition, they have won NASSCOM Emerge 50 Awards 2020.

 

As a Sales Lead - India, you will be responsible for driving the planning and implementation of the company's sales strategy among the online media publishers in India.


What you will do:

  • Managing a sales funnel and outreach to the publishers, which would include cold outreach as well as inbound leads driven by marketing
  • Driving sales opportunities in India among the large enterprise and mid size publishers and also creating new opportunities with existing customers
  • Working with cross-functional teams like Account Management, Marketing, Research, and Product Teams to achieve your annual targets
  • Creating quarterly strategic and tactical sales plan for the region to achieve aggressive targets and expanding our customer base along with the Business Lead
  • Building and managing strong pipeline of prospective customers and providing accurate sales forecast
  • Driving key sales strategy components
  • Owning and managing end to end sales cycle from lead prospecting to closure
  • Educating the customers on the company's value proposition
  • Identifying and closing sales opportunities in your designated territory
  • Developing new relationships within the publisher ecosystem so as to build a pipeline of potential customers
  • Managing your pipeline through CRM Solution used in the organization
  • Coordinating with marketing, account management, & product team for customer connects & other initiatives
  • Ensuring feedback flow in the system to various teams from the customer
  • Creating proposals as per client needs
  • Selling the platform to meet the monthly and quarterly targets
  • Ensuring 100% discipline to CRM and reporting

 

Desired Candidate Profile

What you need to have:

  • Master’s degree in Business Administration or similar field
  • 6+ years of overall experience must include minimum of 4+ years of experience in selling to news media publishers
  • Selling experience in SaaS or Ad tech products to large media publishers in India
  • A good understanding of the Indian Digital Publisher ecosystem and must have experience of working with them
  • Good communication skills both verbal and written, with a strong consultative selling approach
  • Ability to make cold calls and demonstrate the product in face to face meetings or over a call
  • Experience in creating own leads pipeline in previous role
  • Experience of talking to CXOs and ability to strike a conversation
  • Sound Understanding of the Digital industry – Trends, Up-coming Technology changes
  • A track record of working effectively across different internal departments    

 

 

Read more
Hiring for one of the MNC for Mumbai location
Hiring for one of the MNC for Mumbai location
Agency job
via Natalie Consultants by Rahul Kumar
Mumbai, Navi Mumbai
8 - 14 yrs
₹20L - ₹30L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Microservices
+7 more

Collaborate with clients and internal teams to develop appropriate solutions

• Brainstorm with team members and prove the ability to think on the fly.

Requirements

• Core Java

• Spring Boot, Spring Rest, Spring Data

• Testing framework - Junit, Mockito

• Experience in deploying applications on one of public cloud preferably Microsoft Azure. (Other

- AWS or Google Cloud)

• Experience in one of messaging platform preferably Kafka (Other - Rabbitmq or Active MQ)

• Docker

• Kubernetes

• Others – Linux, Git, Maven, CI/CD pipeline

• Experience in working with Agile teams

Good To Have

• Git (6+ years of experience)

• Develop test cases, conduct SIT, load test, and tune the performance of systems to meet

acceptance criteria.

• Perform and manage stages of the SCRUM and participate in the systems review with Project

Lead/Manager.

• Experience in the development of cloud-native applications is an added advantage.

• Experience working in Agile teams

What We Offer

• National and International Business Trips (if there is an opportunity)

• Culture of Knowledge Sharing and Training

• Modern & lively working environment

• Opportunity to write books, participate in conferences

• International assignment

Read more
pepper square
at pepper square
1 video
1 recruiter
Daria Persell
Posted by Daria Persell
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹10L / yr
Responsive Design
Communication Skills

Our UX design consulting experts map your vision along with end-users expectations to create an engaging experience. Pepper Square’s proven processes and standards reduce the clutter and bring fluidity to the design with a seamless UI development. 

 
Read more
The company is an online B2B2C & B2C insurance provider
The company is an online B2B2C & B2C insurance provider
Agency job
via Benchkart Services by Kuldeep Pandey
Gurugram
4 - 10 yrs
₹6L - ₹24L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS

Kindly do not apply if you have less than 4 Yrs of Experience in Python

 

Position(6 Months Contract in Gurugram, India) :

Sr. Frontend Engineer

 

Experience:

4+ years of relevant exp

 

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

 

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

 

Key Competencies:

  • A strong technical solutioning sense.
  • Excellent experience in writing code using the following technologies: Angular JS
  • Understand end-user requirements, formulate use cases and come up with effective solutions.
  • Strong problem-solving, data structures, and algorithm design skills.
  • Good understanding of REST APIs and web technologies in general.
  • Ability to build a feature from scratch & drive it to completion.
  • A willingness to learn and choose new technologies with a strong justification for the choices made.

 

Roles/Responsibilities:

  • Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
  • Help develop best practices for future development.
  • Thinks and implements in the right way instead of cutting corners.
  •  
  • Integrate user-facing elements into applications, test & debug programs
  • Own the delivery of an entire piece of a system or application.
  • Use technical knowledge and creative thinking to provide the most innovative solutions.
  • Optimizing the performance of the components and keeping up to date with the latest industry trends
  • Doing effective peer reviews where your peers learn from you every time.
  • Be a great team player

 

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com

Read more
Global SaaS product built to help revenue teams. (TP1)
Global SaaS product built to help revenue teams. (TP1)
Agency job
via Multi Recruit by Kavitha S
Bengaluru (Bangalore)
1 - 5 yrs
₹30L - ₹40L / yr
Spark
Data Engineer
Airflow
SQL
No SQL
+1 more
  • 3-6 years of relevant work experience in a Data Engineering role.
  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
  • Experience building and optimizing data pipelines, architectures, and data sets.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
  • Strong analytic skills related to working with unstructured datasets.
  • A good understanding of Airflow, Spark, NoSQL databases, Kafka is nice to have.
  • Premium Institute Candidates only
Read more
Product MNC
Product MNC
Agency job
via Kavayah People Consulting by Kavita Singh
Pune
5 - 10 yrs
₹20L - ₹30L / yr
User Experience (UX) Design
UX Designer
User Interface (UI) Design
skill iconHTML/CSS
Wireframing
+2 more

What You’ll Do

  • Actively practice and evangelize customer-centric design thinking.
  • Deeply understand business goals, distill them into design problems, and come up with elegant solutions.
  • Own and drive the end-to-end process for solving UI/UX design problems: ideate, conceptualize, design, test and refine.
  • Use quantitative data and qualitative feedback to inform the design decisions iteratively.
  • Collaborate with cross-functional teams of product managers, software engineers, customer success managers, and marketeers to design intuitive and engaging user .
  • Create user scenarios, user journey workflows, wireframes, UI designs and interactive prototypes throughout software product development lifecycle.
  • Deliver hi-fidelity design mockups and assets ready for software frontend development.

What We’re Looking For 

  • 5+ years of hands-on UI/UX design experience in Web and mobile responsive apps.
  • A strong design portfolio showcasing your problem solving skill and high design caliber.
  • Fluency in contemporary design aesthetics, paradigms, and tools.
  • You are creative, detail-oriented, and methodical with a passion for user-centered design.
  • You are self-motivated with a go-getter attitude who can work independently and thrive in a fast-paced, result-oriented work environment.
  • You are a self-aware and humble team player who is a great partner to work with for cross-functional teams.
  • You are an excellent storyteller and communicator.

Nice to Have

  • A bachelor’s or master’s degree in design or a certification in UI/UX design or HCI from a renowned design institute.
  • Design experience in the food or e-commerce industry.
  • Familiarity with accessibility in design or designing for ADA compliance.
Read more
Rang De
at Rang De
3 recruiters
Shalitha Hegde
Posted by Shalitha Hegde
Bengaluru (Bangalore)
4 - 7 yrs
₹8L - ₹14L / yr
Web Analytic
Digital Marketing
Facebook Marketing
Google Adwords
skill iconGoogle Analytics
+3 more
ang De is a pioneering social initiative which provides cost-effective credit to low income households in India. Job brief If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels. Responsibilities • Planning o Assist in planning the digital marketing calendar for the year o Brainstorm strategies for growth of the brand’s online presence o Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate • Digital Marketing activities o Lead execution of all web, SEO, SEM, database, email, influencer, content, social media and display marketing campaigns o Design, build and maintain our social media presence o Identify trends and insights, and optimize spend and performance based on insights o Plan, execute, and measure experiments and conversion tests • Website management & improvements o Maintain the current website and regularly review it for improvements o Track website metrics and report key values periodically o Collaborate with internal teams to create landing pages and optimize user experience o Identify conversion points and optimize user funnels • Others o Collaborate with agencies and other vendors / partners (if any) Requirements • Superior communication skills • Proven working experience in Digital Marketing • Knowledge of all relevant digital marketing tools • Candidates who can code using HTML / CSS / Bootstrap preferred • Creative ideation capabilities • Up-to-date with the latest trends and best practices in online marketing and measurement What you will need to succeed • Be passionate about communication; more importantly you realize the power of communication in building relationships and trust • Have the ability to think on your feet and work in a dynamic work environment
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos