Customer Support Executive

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.

If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role & Responsibilities

As an SEO Executive, your responsibility involves improving overall website traffic, search engine rankings, website performance, and conversion rates using the provided tools and resources. You will collaborate closely with designers, developers, and content writers to implement required on-page, technical, and content-related changes.

Your responsibilities will also include:

• Conducting comprehensive SEO audits and identifying technical, on-page, and off-page improvement areas
• Monitoring website health, crawlability, indexing, and performance issues
• Executing and optimizing on-page SEO strategies to improve rankings and conversions
• Performing keyword research and competitor analysis to support SEO strategy
• Managing link-building activities, including outreach and relationship building
• Tracking SEO performance, traffic trends, and rankings on a regular basis
• Preparing and presenting detailed SEO reports with clear insights and recommendations
• Staying updated with search engine algorithm changes and evolving SEO trends
• Working proactively to improve organic visibility and long-term search performance

Requirements

• Strong knowledge of SEO best practices
• Solid technical SEO understanding with the ability to identify issues and provide recommendations
• Experience in on-page SEO optimization to improve traffic and conversion rates
• Ability to prepare detailed website audit reports using tools like Ahrefs and SEMrush
• Skill in finding high-quality websites across multiple niches for link building
• Proficiency in writing outreach emails
• Experience in keyword research using SEO tools
• Ability to measure results and generate reports using tools like SEMrush and Google Analytics
• Strong coordination skills to work with content writers for SEO-friendly content creation
• Ability to update and refine SEO strategies based on changing trends
• Excellent verbal and written communication skills

💻 Position: Recruitment Specialist

📍Location: Jhandewala, Delhi

🗓️ Working Days: Monday- Friday (WFO), Saturday- (WFH)

⏰ Work Timings: 10am -7pm

📌 Experience Required: 1+ years

🤝 About Us : PinnacleU HR is a modern recruitment startup connecting startups and job seekers across diverse sectors like SaaS, EdTech, Fintech, AI, and more.

💸 Salary: Upto 5.5 LPA

Key Responsibilities :

• Develop and implement talent acquisition strategies aligned with company objectives.
• Collaborate with department heads and hiring managers to understand workforce needs and refine job descriptions.
• Monitor and optimize the end-to-end recruitment process to improve candidate experience and time-to-hire metrics.
• Set performance targets, track KPIs, and generate regular recruitment reports.
• Train and upskill recruitment staff on best practices, tools, and technologies.
• Ensure all hiring practices are compliant with company policies and employment laws.
• Build and maintain a strong talent pipeline through proactive sourcing strategies.
• Partner with external vendors, job boards, and recruitment agencies when necessary.
• Stay updated on industry trends and best practices in talent acquisition.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1+ years of experience in recruitment.
• Proven ability to lead and develop recruitment teams.
• Strong knowledge of sourcing techniques, ATS platforms, and hiring metrics.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Strategic mindset with strong problem-solving capabilities

Job Role: HRBP-Operations

Location: HSR Layout; Bangalore

Employment Type:  Permanent & Full time

Years of Experience: 5 years & above

Salary: As per industry Standard.

About the Role:

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our Business Operations team. The ideal candidate will have a well-rounded background in HR operations, payroll management, and a deep understanding of labor and statutory compliance. As an HRBP, you will play a key role in aligning business objectives with HR strategies, providing operational support, and ensuring compliance with all relevant laws and regulations.

Key Responsibilities:

• Manager HR Operations: Lead HR operations within the Business Operations team, ensuring smooth day-to-day HR processes, such as employee lifecycle management (onboarding, offboarding, background verification (BGV), administrative requirements).
• Training & Induction/Orientation: Lead the planning and execution of onboarding, induction, and orientation programs for new employees. Ensure smooth integration into the organization by providing a comprehensive introduction to company culture, policies, and key functions. Collaborate with managers to identify training needs, and design or facilitate relevant learning programs to enhance employee performance and development.
• Payroll Management: Oversee and manage payroll processes, ensuring accuracy and timely disbursement. Handle any payroll-related queries and work closely with the finance team.
• Labor Compliance & Statutory Compliance: Ensure the organization adheres to all labor laws, including statutory compliance requirements. Monitor changes in local, state, and national labor regulations and ensure the business remains compliant.
• Employee Relations: Act as the first point of contact for managers and employees, addressing any HR issues, conflicts, or concerns.
• Strategic HR Support: Partner with leadership to identify HR needs and implement tailored solutions that support business goals. Provide guidance on performance management, talent development, and workforce planning.
• HR Analytics & Reporting: Utilize HR data analytics to generate insights and support data-driven decision-making. Maintain dashboards to track employee trends, monitor HR metrics, and continuously improve HR processes through actionable data. Provide regular reports to leadership for strategic planning and operational efficiency.

Skills and Experience:

• Proven experience in HR operations, payroll management, and HR compliance, preferably in business operations
• In-depth knowledge of labor laws, statutory compliance, and regulatory frameworks.
• Strong understanding of HR best practices, policies, and employee relations.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Strong problem-solving and conflict resolution abilities.
• Ability to adapt to a fast-paced, evolving business environment.
• Prior experience in business partner roles or similar HRBP positions is a plus.
• Knowledge of HRIS systems and payroll software is desirable.

Qualification:

• Bachelor's Degree (Master’s degree preferred)
• HR Certification / HR Specialization preferred

About us

At Lucidity, we are a year and a half old company and we work on helping large enterprises manage their cloud storage platform. 

Our founders bring with them more than a decade of experience working with top tech Gaints in the world, building and selling large tech products from zero to one. We are seeing a lot of early traction and expanding aggresively.

We are a B2B product based startup building the next generation of storage orchestration system for cloud. We are hiring agressively across multiple roles and looking for passionate engineers to join a very young and energetic team at Lucidity.

What you'll do

Technology is at the heart of our organization. As part of the tech team you will

• Understand product requirements and brainstorm ways to address them.
• Build features from scratch and have complete ownership for it.
• Deliver efficient, reliable, scalable code with high automated test coverage.
• Contribute to team decisions in the overall architecture and practices of the company.

What you'll need

Must haves

• At least 1 year experience in a product based company.
• Experience working with distributed environments.
• Comfortable with at least one Object Oriented Programming language.
• Hands on with AWS or at least one other public cloud.

Good to have

• Experience handling highly scalable systems.
• Experience with at least one among C++, Java.
• Experience with docker and Kubernetes.
• Experience with Linux file systems.

Additional

• B Tech/M Tech in Computer Science or equivalent from a reputed college.
• Good problem solving skills.
• Deeply technical with a track record of successful delivery.

Why us
We're hiring a set of highly skilled, enthusiastic and passionate people who thrive in a high growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do.

Requirements:

 Good Communication and client engagement skills.

 Experience in developing custom, responsive UI using Visual Force Pages, Visual

Force Components along with Controllers and JavaScript/jQuery/Bootstrap.

 Thorough understanding on the Life Cycle of Development including Salesforce

Deployment/Packaging effectively using Metadata API, Changeset and Ant.

 Expertise in using REST API's, SOAP Web services, SOQL, SOSL.

 Experience in Process Automation, Security configuration, Data Model creation,

Reports and Dashboards creation, Communities and Force.com Sites, Single Sign On.

 End-to-End functional awareness of Sales Cloud or Service Cloud.

 Knowledge of Development/Coding standards and best Practices in VF/Apex and

governor limits.

 Basic Knowledge of Lightning Framework and Lightning Design System are

preferred.

 Should be experienced in translating functional requirements and business rules into

technology solutions.

Responsibilities:

 Get to the heart of customer issues, diagnose problem areas.,

 Design innovative solutions and facilitate deployment resulting in client delight.,

 Should have ability to manage projects independently

Salesforce Certifications (Any One) (Will be preferred):

 PD1

 CPQ

 Pardot

 Admin

Education Background:

 Bachelor’s degree or higher qualification.

At Kyt, we are building an online-first, global academy focused on extracurricular learning for kids. Our mission is to ensure that every kid around the world gets access to holistic education while being able to learn using content, tools and technologies that teaches them concepts - some even better than offline. Bringing in technology as a differentiator to teach kids concepts and help them practice is key to our product development path.

• Experience of 6+ years across product based companies 

• Should have worked on building B2C products. Having experience in building edtech products would be a major plus.
• Should be an  avid programmer with great problem solving skills.
• Should have a great grasp over NodeJs/Typescript/ AWS microservices
• Should  have experience in building scalable server-side systems. Should have significant experience in cloud infrastructure and designing databases.
• Should have knowledge of software architecture, system thinking and design patterns.