Cutshort logo
PurpleRain logo
Technical Support
Technical Support
PurpleRain's logo

Technical Support

Nivetha G's profile picture
Posted by Nivetha G
1 - 3 yrs
₹2L - ₹3L / yr
Remote, Bengaluru (Bangalore)
Skills
Customer Support
Tech Support
Troubleshooting
Remote access
VPN
Phone support
Remote support
Product support
-Front line support via live chat, tickets, and telephone. -Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product -Performs miscellaneous job-related duties as assigned by the supervisors and management. -Provide customer support and technical support for various products -Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency -Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying the customer's understanding of information and answer. -Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. -Improves quality service by recommending improved processes; -identifying new product and service applications.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About PurpleRain

Founded :
2015
Type :
Product
Size :
100-500
Stage :
Bootstrapped
About
PurpleRain is a Data-driven SaaS Product startup
Read more
Connect with the team
Profile picture
Reena K
Profile picture
Yitzhak Vini Singh
Profile picture
Sai Peruri
Profile picture
Nivetha G
Company social profiles
bloglinkedinfacebook

Similar jobs

Robust Startup focused on female well being
Robust Startup focused on female well being
Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
2 - 5 yrs
₹28L - ₹30L / yr
skill iconReact Native
skill iconiOS App Development
skill iconAndroid Development
skill iconFlutter
skill iconSwift
+1 more
Responsibilities
- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
Requirements
- Deep expertise of the iOS and Android ecosystems.
- Hands on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful applications.
- [Optional, but desired] Experience with video streaming and Real Time Communication
technologies
Read more
Crelio Health
at Crelio Health
1 video
8 recruiters
RUTUJA DANDNAIK
Posted by RUTUJA DANDNAIK
Pune
3 - 8 yrs
Best in industry
Project implementation
Project planning
Project development

CrelioHealth builds applications for Medical Diagnostic Labs, helping them be more productive. Healthcare providers today use technology only where it is necessary, and most things still happen on paper records. Crelio is determined to change that. We believe great software which is well implemented can help customers (Diagnostic Labs) be more productive and drive up their profitability.

We are looking for an Project manager, who can drive implementation of our software products to help customer realize full potential and value of our products.


Responsibilities

  • Drive implementation projects for Crelio Products from Onboarding to Success
  • Create project implementation plans for customers of different sizes
  • Identify key milestones for projects, and drive implementation with on-site & back-end teams
  • Keep customers & internal stakeholders informed during the course of implementation for any risks or contingencies
  • Identify risks before & during implementation and create contingency plans for the same.
  • Maintain visibility on implementation progress for customers with weekly & monthly updates
  • Review time & cost analysis on on-going projects
  • Manage customer requests for changes or expectations from customers keeping internal & external stakeholders informed about the same


Job Requirements

  • Prior experience in software implementation for 3 years or more
  • PMP certification or other project management certification would be preferred
  • Great communication & negotiation skills
  • Decent knowledge about gather business requirements
  • Great at planning things, from task lists to implementation progress reports
  • People managing skills to get things done from multiple internal & external stakeholders
  • Comfortable to work off hours if customer demands it (expect fair compensation for the same)
  • Strong minded & clear achieving milestones & implementation targets
Read more
Bengaluru (Bangalore)
5 - 8 yrs
Best in industry
skill iconGo Programming (Golang)
skill iconPython
skill iconJava

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5, Inc. is seeking a Software Engineer III with experience in building highly available and highly scalable services on public cloud like AWS, Azure and GCP. In this role you will help develop networking and security technologies as a service (SaaS) to solve customers’ multi-cloud problem. You will be part of Cloud Orchestration team working on F5 Distributed Cloud platform.

 

Primary Responsibilities 

  • Design and development of highly available and highly scalable services using public cloud and F5 Distributed Cloud services.

  • Understand product requirements related to multi-cloud and propose solutions.

  • Follow software development lifecycle for feature development i.e., design, develop, test and support the features

  • Creating prototypes to validate use cases and get feedback from product team and architects.

  • Work cohesively with geographically distributed team

 

Knowledge, Skills and Abilities

  • Experience in designing and implementing solutions for services in public cloud

  • Experience in developing software in a SaaS environment

  • Extensive hands-on experience in using Infrastructure as code (IsC) tools like terraform (preferred), cloud formation etc

  • Extensive hands-on experience in programming languages such as Golang(preferred), python, Java, Rust

  • Solid understanding of AWS VPC Networking Services like Transit Gateway, Virtual Private Gateway, Direct Connect, Gateway Load balancer, Private link etc.

  • Solid understanding of Azure Networking Services like Virtual Network (Vnet), Express route, Azure load balancers etc

  • Solid understanding of GCP networking services

  • Good understanding and experience in L2 to L7 networking protocols including but not limited to Ethernet, TCP/IP, VLAN, BGP, HTTP

  • Good understanding of container technologies such as Docker, Kubernetes etc.,

  • Working knowledge of CI/CD tools like GitLab, Argo

  • Ability to implement all phases of a development cycle for a software product from understanding requirements, going through design, development and deploy phases

  • Self-motivated and willing to delve into new areas and take on new challenges in a proactive manner

  • Excellent written and verbal communication skills.

 

Qualifications

  • Minimum of 5 years of related experience with a Bachelor's degree in Computer Science/related field 

Read more
Sigma Infosolutions
at Sigma Infosolutions
11 recruiters
Tirtha Chovatia
Posted by Tirtha Chovatia
Bengaluru (Bangalore), Ahmedabad, Indore, Jodhpur
2 - 5 yrs
₹8L - ₹15L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
skill iconAngularJS (1.x)
skill iconNodeJS (Node.js)
skill iconReact.js
We are looking for a RoR front-end developer with 2-8yrs of experience.
Expertise in Angular JS, Node JS, React JS.

Read more
Smart Software Solution
Afrin HR
Posted by Afrin HR
Nagpur
2 - 4 yrs
₹3L - ₹4L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
jQuery UI
+1 more

Hello Connections,

 

Hiring #reactjsdeveloper Aggressively, people who can join us immediately!!

 

Company: Smart Software Solutions

Experience: 3+years in React Native/ React JS

Qualification: Graduate in Computer Science

Location: Nagpur only

 

Technology Stack:

Front-End (Mobile):-

React Native, Redux Toolkit, React-Navigation Fire-Base, Axios, Material UI and some UI Libraries

 

Front-end (Web):-

React JS, Redux, Material UI, StoryBook, Axios, Webhook etc.

 

Testing Frameworks:- Unit test, enzyme, jest

 

ORM Frameworks:- Entity Framework

 

Web-Scripting:-

HTML, CSS, XML, DTD, JavaScript, JQuery, Ajax, and BootStrap

 

Databases:- Oracle, My SQL, MongoDB

Experience with user-interface design

Experience with browser-based debugging and performance testing software

 

Interested candidates provide details below:-

Current Location:

Notice Period:

Current Salary:

Expected Salary:

Read more
Parasme software  Technology
Ashish Sharma
Posted by Ashish Sharma
Jaipur
1 - 3 yrs
₹3L - ₹5L / yr
skill iconReact Native
Firebase

Simultaneously develop app and target for both Android and iOS using third party SDKs and APIs

Required – React Native, Firebase Integration, Third Party SDK integrations

 

Read more
Aarms Solutions on
at Aarms Solutions on
2 recruiters
Gowdhaman Margabandu
Posted by Gowdhaman Margabandu
Remote, Bengaluru (Bangalore)
2 - 5 yrs
₹8L - ₹14L / yr
skill iconReact.js
skill iconJavascript
skill iconAngularJS (1.x)
skill iconAmazon Web Services (AWS)
skill iconPHP
+4 more
Backend development, algorithms, APIs, webapp and AWS support for our deeptech products in Food and Education.
Read more
Aikon Labs Private Limited
at Aikon Labs Private Limited
1 video
7 recruiters
Sachin Dhus
Posted by Sachin Dhus
Pune
2 - 6 yrs
₹3L - ₹8L / yr
skill iconJava
Liferay
RESTful APIs
Design patterns
Database Design
Do you have a passion to be a part of an innovative startup? Here’s an opportunity for you - become an active member of our core platform development team.
Main Duties
Contribute in all phases of the development lifecycle
Write well designed, testable, efficient code
Ensure designs are in compliance with specifications
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Prepare and produce releases of software components

Role & Relationships
We consider ourselves a team & you will be a valuable part of it. You could be reporting to a Senior member or directly to our Founder, CEO
Educational Qualifications
We don’t discriminate. As long as you have the required skill set & the right attitude
Experience
Upto 6 years of experience, preferably working on Java. Freshers are welcome too!
Skills
Good
Strong understanding of Core Java , Servlet, JSP
Knowledge of RDBMS (MySQL, Oracle, SQL Server), NoSQL
Knowledge of RESTful Web Services, XML, JSON
Good team player

Even better
Familiarity with the software development lifecycle
Strong Full stack developer development background with frontend and backend web applications
Competencies
An aptitude to solve problems & learn something new
Highly self-motivated
Analytical frame of mind
Ability to work in fast-paced, dynamic environment

Location
Currently in Pune
Remuneration
Once we meet, we shall make an offer depending on how good a fit you are & the experience you already have
About us
Aikon Labs Pvt Ltd is a start-up focused on Realizing Ideas. One such idea is iEngage.io, our Intelligent Engagement Platform. We leverage Augmented Intelligence, a combination of machine-driven insights & human understanding, to serve a timely response to every interaction from the people you care about.
Get in touch
Read more
Fernlink Technologies Pvt Ltd
Jayaraj Esvar
Posted by Jayaraj Esvar
Bengaluru (Bangalore), Coimbatore
2 - 3 yrs
₹2L - ₹-6L / yr
Spring
skill iconJava
Multithreading
Maven
JUnit
We are looking for good Java Developers, for our IOT platform. Those who are looking for a Change please drop in your profiles at www.fernlink.com
Read more
Phonon Communications Pvt Ltd
at Phonon Communications Pvt Ltd
1 video
5 recruiters
Pooja Makhija
Posted by Pooja Makhija
Vadodara, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹8L / yr
skill iconPHP
Voice processing
AWS CloudFormation
Cloud Computing
Are you hands-on experienced on systems such as Asterisk, FreePBX, Free Switch, Vicidial, FreePBX- Do the words AGI, IVR and VoIP make sense to you and can you dot the lines between them- Do you enjoy taking Telecom-to-the-Cloud with applications that scale like crazy- If you are excited with the idea of hosted telephony technology and the impact it can have, this is the job for you and that's what you'll be doing. This is a very responsible role for our hosted telephony technology services team. You will be handling Telecom Software & Databases. Job Responsibilities : - Installing, configuring, optimising and maintaining telecom application infrastructure including Asterisk, FreePBX, Vicidial boxes. - Scripting IVR applications using Asterisk-Java, AGI and proprietory IVR tools. - Write quality and maintainable telecom software code in Asterisk, Java, PHP and Python with extensive test coverage in a fast paced professional software engineering environment. - Creating webRTC applications including maintaining STUN / TURN servers and writing applications using webRTC. - Solution design for solving customer problems, troubleshooting customer issues and proactively tracking system performance. - Application design, testing, deployment and maintenance of voice applications and associated billing and rating systems, web configuration and reporting interfaces. Education: Diploma or UG -, B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication PG - M.Tech - Any Specialization, Computers, Electronics/Telecommunication, MCA - Computers Doctorate - Doctorate Not Required 2-4 years- experience in one or both of Asterisk (AGI, PHP is essential) or webRTC - Excellent knowledge of telecom and computing fundamentals, scripting in PHP and AGI. - Hands on knowledge of working on telecom software VoIP, Telephony IVR, Asterisk, WebRTC, FreePBX, Free Switch, Vicidial etc. - Should be passionate, persistent & creative. Knowledge of Advanced Java is a plus. - Knowing interesting software details such as TCP/IP ports, SIP session management, how telecom apps work, how SQL replication works will be a plus. Company Profile : About Phonon Communications Private Limited Phonon.in provides telephonic contact automation services to leading enterprises of India. Phonon.in has been recently declared as a Deloitte Technology Fast 50 India Winner for 2016. Phonon.in was recognized by CIOReview magazine as one of the most promising Unified Communications Company of India in February, 2016 and Red Herring Top 100 Asia 2016 Winner! Our Products & Services are designed to help enterprises to bring efficiency and effectiveness in customer interaction processes. Phonon provides enterprise and telco grade solutions that leverage the ubiquity of the Telecom Network technology and permit your end-customer transactions at the customers- convenient time and place. True to our moto #ReadyFor2020, Phonon Communications has developed futuristic solutions for Customer interaction automation using Advance artificial intelligence and state-of-the-art Natural language processing. Our Clientele: Users of our services in the banking & financial sectors include Citibank, HDFC Bank, Axis Bank, Yes Bank, American Express, Aditya Birla Finance, HDFC Life Insurance Co, Abu Dhabi Commercial Bank, IDBI Federal Life Insurance. Our other customers include Indigo, GoAir, AirPegasus, Air Carnival, Air India, Yatra.com, Cleartrip.com, Goomo.com, SOTC, Mumbai International Airport, ITC Hotels and TradeIndia.com. For more details please visit our Industries link at: https://www.phonon.in/portal/industries/. Phonon's flight status bot is available on Facebook at www.facebook.com/trixie22north/ and on Twitter handle @22n_phonon or page at www.twitter.com/22N_phonon
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos