Position: Technical Support Engineer
We are looking for a Strong Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound calls and chat from the customer base and addressing customer Technical issues and concerns. Someone who will help build a Support team for our product build for the Education sector called Academia.
Key Responsibilities
The individual role that you’ll play in our team:
● Deal directly with customers, and respond promptly to customer inquiries
● Handle issues by providing the appropriate Root cause of the issue
● Diagnose, troubleshoot, and resolve issues by asking customers about the issues they
are facing in a detailed fashion so that they understand the nub of the problems.
● Interacting with the customer to understand the issue.
● Get the triaging steps or reproduction steps
● Try and reproduce the issue on the h/w devices provided to you
● Extract and Analyse the Android app and Backend logs
● Provide the resolution shared by the engineering team to the customer.
● Work with the consulting team in understanding customer use cases and assist
accordingly
● Resolving all technical related issues, suggesting the best solution and practices to
avoid a future issue.
● Deploying software updates to the client machines and channelizing updates
Technical Skills:
Must Haves
● Knowledge on SAAS product support which has a cloud console and a mobile app -
preferably Android
● Worked with SQL, ELK or other log collection and analysing tools.
● Resourceful in understanding fundamental network, information security, IT
communication, troubleshooting, debugging and maintenance in multi-platform
environments.
Nice To Have
● Shell Scripting
● Technical troubleshooting involving monitoring web-app performance, crash analysis
etc
● Should have basic experience in writing product manuals or feature manuals.
● Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows &
Mac) can be an added advantage.
Skills
● Must possess strong communication skills in English, both written and verbal
● Working experience with Partners & Customers, Voice and Remote support
● Quick learner and versatile.
● Flexible to work in different shifts
● Excellent Email communication is a must.
● Strong ownership
● An excellent problem solver with strong analytical skills
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion is a one-stop solution, focused on managing corporate-liable & dedicated
devices, tablet-based interactive kiosks, rugged devices, mobile point of sale (mPOS) and
digital signages. Our Unified Device Management dashboard is intuitive and easy to use.
It allows you to manage all your devices, apps, and content from one place.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS
devices from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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- Strong interest in social media trends and digital content
- Comfortable handling on-ground shoots in Bangalore
- Basic knowledge of video editing tools
- Creative mindset with good communication skills
- Ability to work in a fast-paced startup environment
Good to Have
- Experience managing Instagram or YouTube pages
- Basic graphic design skills (Canva, Photoshop, etc.)
- Understanding of influencer/creator ecosystem
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What You’ll Gain
- Hands-on experience in a fast-growing digital entertainment platform
- Exposure to creator marketing & live social ecosystem
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If you love being behind the camera, spotting trends before they go viral, and creating content that grabs attention — we’d love to meet you!
🌟 We’re Hiring – Corporate Sales & Business Development Associate 🌟
📍 Location: Pune or Bangalore
🗓️ 6 days working
🎓 Qualification: BBA / MBA (Freshers welcome!)
📌 Department: Sales & Business Development
Are you looking to kickstart your career in Corporate Sales & Business Development?
We are seeking energetic and driven individuals who can connect with corporate stakeholders, generate leads, and promote our offerings like corporate catering, lunch box subscriptions, high tea packages, group bookings, and gift cards.
💼 Your Responsibilities:
✔️ Research & generate corporate leads across Pune / Bangalore
✔️ Reach out to HR/Admin Managers, Event Companies & decision-makers
✔️ Pitch & present customized F&B solutions
✔️ Build client pipelines, proposals, and close deals
✨ Skills We Value:
- Strong communication & negotiation abilities
- Prospecting & networking skills (cold calling, LinkedIn outreach, events)
- Presentation & proposal development
- Time management & CRM knowledge (Zoho/HubSpot/Excel)
🚀 Why Join Us?
- Hands-on exposure to B2B sales in the F&B industry
- Opportunity to build corporate networks in Pune & Bangalore
- Dynamic and growth-driven role with real impact
📩 Interested? Apply now
- Location - Andheri, Mumbai
- Bachelor’s degree in human resources.
- Minimum 3- 5 years of relevant experience in human resources.
- Additional training/certification in Payroll Management – may be advantageous.
- Full understanding of HR functions and best practices.
- Well-versed with HRMS
- Onboarding and Exit formalities
- Well-versed with entire Payroll Cycle
- HR documentation
- Employee grievances
- Prepare and maintain employee master (MIS) (Good with excel)
- Good with drafting letters and policies
- Work from office
- 10 am to 7 pm (Mon to Sat)
Key Responsibilities:
- Excellent verbal & written communication skills.
- Manage Voice/Non voice Process- Payment, Refunds etc.
- Ensures metrics, monitor process, provide regular coaching & mentoring to team.
- Knowledge of payments and fintech.
- Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
- Providing information about a product or service.
Desired Candidate Profile:
- Excellent verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
Education- Any Graduate
About Us:
At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor-intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, and Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges while delivering jobs better, faster, cheaper and safer.
We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!
Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture.
Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee.
The Role
The Solution Consultant’s primary responsibility is to engage with our customer's leaders in plant maintenance to provide consulting on value improvement cases, maturity assessments, process improvement, and mobility best practices engagements. Our SCs engage with clients by leading the solution design process, driving the adoption of Innovapptive's connected worker solutions using cloud-based SaaS offerings and mobility solutions.
As a solution consultant, you are responsible to Identify solution needs and user stories and design approaches for the Field workforce to enable KPI improvements such as:
- Efficient and enabled plant maintenance execution
- Expedited and on-time execution of maintenance work
- Compliance with regulatory and industry requirements
The SC will lead all solution design activities and documentation for the implementation of a Plant Maintenance mobile solution. They will understand plant maintenance processes and the challenges companies and their front-end workers face today. They can advise customers on best practices and marry their business processes to an adoptable solution design that leverages Innovapptive’s mobile solutions. Senior Solution Consultants are key internal advisors on product capabilities and product enhancement opportunities based on their understanding of customer requirements and business processes.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications:
How You Will Make an Impact:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Understand our customer’s Maintenance & Repair Operations, Plant Maintenance processes, and Asset Management integration touchpoints, and map them to our mobile solution (Oil & Gas, Chemicals, Utilities and Discrete Manufacturing Industries)
- Communicate to our customers’ leaders the business benefits and ROI (Return on Investment) in deploying our products
- Guide customers to solutions that maximize process digitization improvements and adoption
- Execute to-be process solution designs that leverage product capabilities to maximize adoption and enhance the end-user experience
- Provide best practice solutions, evaluate and document effective solution alternatives to the business problems if the current product feature does not meet the customer requirements
- Ability to work in a fast-paced environment and manage multiple tasks and projects
- Mentor and advise the Development and Implementation Teams to build technical designs and configure applications
What You Bring to the Team:
- Extensive knowledge of business processes in Plant Maintenance Processes, Standard functionality – Work Order Planning & Scheduling, Notifications, Work Order Execution and Processing, Measuring Points, Functional Locations,, and Form Execution and Submission
- Bachelor’s Degree with at least 6-10 years of hands-on functional solution design experience including requirement gathering, prioritization, documentation and consulting in the areas of SAP PM and EAM (SAP or 3rd party applications that integrate with SAP)
- Preferred Experience: have at least 3 full cycle implementation experiences or equivalent experience
- Excellent analytical and problem-solving skills. Ability to leverage knowledge to design and develop solutions that improve productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies
- Self-motivated and capable of working with minimal supervision. Ability to work independently and as part of multiple teams
- Excellent problem-solving skills and team player
- Leading teams and coordinating project activities is a huge plus
- Able to learn new technical skills easily
- Good verbal and written communication skills
- Detail-oriented and diligent
- Entrepreneurial by nature with a strong sense of ownership
- Ethical Conduct
- Excellent Organizational Skills
- Experience configuring the basic system for various modules of plant maintenance, custom solutions involving complex process design, interfaces, reporting, code evaluation to cross-process integration, and collaborative and seamless solutions is preferred
What We Offer:
- A positive, open, and highly-innovative environment and team
- Entrepreneurial spirit with unlimited opportunity to grow
- Opportunity to work with leading global brands on exciting and impactful projects
- Competitive Base Pay
- Best of plan on Vacation & Paid Time Off.
- Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws
- Paid Maternity and Paternity leave
- Bi-annual reviews to ensure transparency and promote a high-performance culture
- OKR Driven Performance Development Environment
- Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,)
- A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music
Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
Python
R Programming
Data Science
Data Analytics Job Title:- Assistant Manager - Business Analytics
Age: Max. 35years.
Working Days:- 6 days a week
Location:- Ahmedabad, Gujarat
Monthly CTC:- Salary will commensurate with experience.
Educational Qualification:- The candidate should have bachelor’s degree in
IT/Engineering from any recognized university..
Experience:- 2+ years of work experience in AI/ML/business analytics with Institute of
repute or corporate.
Required Technical Skills:-
A fair bit of understanding of Business Analytics, Data Science, Visualization/Big Data
etc.
Basic knowledge of different analytical tools such as R Programming, Python etc.
Hands on experience in Moodle Development (desirable).
Good knowledge in customizing Moodle functionalities and developing custom themes
for Moodle (desirable).
An analytical mind-set who enjoy helping participants solving problems and turning data
into useful actionable information
Key Responsibilities include:-
Understand the tools and technologies specific to e-learning and blended learning
development and delivery.
Provide academic as well as technical assistance to the faculty members teaching the
analytics courses.
Working closely with the Instructors and assisting them in programming, coding, testing
etc.
Preparing the lab study material in coordination with the Instructors and assisting
students in programming lab and solving their doubts.
Works on assignments dealing with the routine and daily operation, use, and
configuration of the Learning Management System (LMS).
Administers learning technology platforms including the creation of courses,
certifications and other e-learning programs on the platforms.
Responsible to provide support within the eLearning department, provide technical
support to our external clients, and administrate the Learning Management System.
Creates user groups and assigns content and assessments to the right target audience,
runs reports and creates learning evens in the LMS system.
Performs regular maintenance of LMS database, including adding or removing courses.
Uploads, tests, deploys and maintains all training materials/learning assets hosted in the
LMS.
Ability to Multi-task.
Ability to demonstrate accuracy on detailed oriented and repetitive job assignments.
Responsible and reliable
React.js
Redux/Flux
JavascriptRole & Responsibilities
We are a workplace thriving on young energy, on mentorship, craziness, drive and commitment to making a difference. This is what we could open for you!
We are looking for an experienced and accomplished Frontend Developer (ReactJS). The role will suit a natural problem solver. The core role will be in a technical leadership capacity.
Primary Responsibilities
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React concepts.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Ideal Candidate:
- In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
- Must have minimum 1.5 years of experience in React JS.
- Knowledge in Web services, Web API, REST services, HTML, CSS3
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Excellent problem-solving ability and desire to learn new technologies and platforms.
- Experience with user interface design.
- Experience with browser-based debugging and performance testing software.
- Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout development life cycle
- Good teamwork.
- Excellent troubleshooting skills.
- Good project management skills.
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Working Mode: Only Office
Job Location : Bangalore
Interview Process
First Round – Telephonic Discussion
Second Round – Zoom Call
Javascript
HTML/CSS
jQuery
BootstrapHTML/CSS
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon