Tech Support Engineer

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me on my LinkedIn

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

🚀 Hiring: MERN Stack Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

About the Role:

We’re looking for a skilled MERN Stack Developer to build and maintain modern web applications using MongoDB, Express.js, React.js, and Node.js.

Responsibilities:

• Develop and maintain full-stack web apps.
• Build reusable React components and REST APIs.
• Work with databases (MongoDB) and cloud deployment.
• Collaborate with cross-functional teams.

Requirements:

• 2–5 years of experience in MERN stack.
• Strong in JavaScript, React, Node, Express, MongoDB.
• Good understanding of RESTful APIs and Git.
• Bonus: AWS/DevOps/Next.js/TypeScript.

Job Description:

As a Machine Learning Engineer, you will:

• Operationalize AI models for production, ensuring they are scalable, robust, and efficient.
• Work closely with data scientists to optimize machine learning model performance.
• Utilize Docker and Kubernetes for the deployment and management of AI models in a production environment.
• Collaborate with cross-functional teams to integrate AI models into products and services.

Responsibilities:

• Develop and deploy scalable machine learning models into production environments.
• Optimize models for performance and scalability.
• Implement continuous integration and deployment (CI/CD) pipelines for machine learning projects.
• Monitor and maintain model performance in production.

Key Performance Indicators (KPI) For Role:

• Success in deploying scalable and efficient AI models into production.
• Improvement in model performance and scalability post-deployment.
• Efficiency in model deployment and maintenance processes.
• Positive feedback from team members and stakeholders on AI model integration and performance.
• Adherence to best practices in machine learning engineering and deployment.

Prior Experience Required:

• 2-4 years of experience in machine learning or data science, with a focus on deploying machine learning models into production.
• Proficient in Python and familiar with data science libraries and frameworks (e.g., TensorFlow, PyTorch).
• Experience with Docker and Kubernetes for containerization and orchestration of machine learning models.
• Demonstrated ability to optimize machine learning models for performance and scalability.
• Familiarity with machine learning lifecycle management tools and practices.
• Experience in developing and maintaining scalable and robust AI systems.
• Knowledge of best practices in AI model testing, versioning, and deployment.
• Strong understanding of data preprocessing, feature engineering, and model evaluation metrics.

Employer:

RaptorX.ai

Location:

Hyderabad

Collaboration:

The role requires collaboration with data engineers, software developers, and product managers to ensure the seamless integration of AI models into products and services.

Salary:

Competitive, based on experience.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills Required:

• Strong analytical and problem-solving skills.
• Proficiency in code versioning tools, such as Git.
• Ability to work in a fast-paced and evolving environment.
• Excellent teamwork and communication skills.
• Familiarity with agile development methodologies.
• Understanding of cloud computing services (AWS, Azure, GCP) and their use in deploying machine learning models is a plus.

Other Requirements:

• Proven track record of successfully deploying machine learning models into production.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A portfolio showcasing successful AI/ML projects.

Founders and Leadership

RaptorX is led by seasoned founders with deep expertise in security, AI, and enterprise solutions. Our leadership team has held senior positions at global tech giants like Microsoft, Palo Alto Networks, Akamai, and Zscaler, solving critical problems at scale.

We bring not just technical excellence, but also a relentless passion for innovation and impact.

The Market Opportunity

Fraud costs the global economy trillions of dollars annually, and traditional fraud detection methods simply can't keep up. The demand for intelligent, adaptive solutions like RaptorX is massive and growing exponentially across industries like:

• Fintech and Banking
• E-commerce
• Payments

This is your chance to work on a product that addresses a multi-billion-dollar market with huge growth potential.

The Tech Space at RaptorX

We are solving large-scale, real-world problems using modern technologies, offering specialized growth paths for every tech role.

Why You Should Join Us

1. Opportunity to Grow: As an early-stage startup, every contribution you make will have a direct impact on the company’s growth and success. You’ll wear multiple hats, learn fast, and grow exponentially.
2. Innovate Every Day: Solve complex, unsolved problems using the latest in AI, Graph Databases, and advanced analytics.
3. Collaborate with the Best: Work alongside some of the brightest minds in the industry. Learn from leaders who have built and scaled successful products globally.
4. Make an Impact: Help businesses reduce losses, secure customers, and prevent fraud globally. Your work will create a tangible difference.

About the job

Position: Copywriters

Location: Marol Naka, Andheri East, Mumbai

Working days: Monday, Tuesday, Thursday= WFO

Wednesday, Friday= WFH

Role & Responsibilities:

• Understanding client's core product or service, the target audience & market, the problem that the product or service intends to solve
• Campaign planning on a month to month basis that go with client’s business objectives
• Coming up with ideas that are forward-thinking and in-line with current media trends & client’s personality & business objectives
• Demonstrate a clear understanding of campaign objectives and devise creative communication strategies to achieve them
• Should possess impeccable writing & visualization skills, should be able to give creative ideas for brands
• should be experienced at content writing (long form content such as blogs, website content etc.) and should have a basic understanding of making reels
• Offer creative ideas and encourage others to share their ideas
• Edit and fact-check pieces of content generated by colleagues and offer feedback when necessary    
• Push clients towards fresh, exciting ideas

Requirements:

• Bachelor's degree or equivalent
• Excellent verbal and written communication skills
• Familiarity with AI-based tools would be a bonus
• Proficiency in Microsoft Office and Google Suite
• Ability to work in a team environment
• Confidence in building a rapport with clients and nurturing good working relationships

ABOUT US:

We’re a boutique digital marketing company & agency in Mumbai offering integrated digital marketing services.

We’ve worked with 300+ startups & established brands since 2015, and the rich experience from the hundreds of social media campaigns, thousands of keywords ranked on the first page of Google, plentiful of motion & static content produced, millions of sessions recorded, crores of media money spent & revenues generated for them – have strengthened us a new age digital marketing agency.

Website: https://www.digichefs.com/

Linkedin: https://www.linkedin.com/company/digichefs/

Job Summary:

We are seeking a detail-oriented and experienced Accountant to manage financial transactions, prepare financial reports, and ensure compliance with accounting regulations. The ideal candidate should have a strong understanding of accounting principles, taxation, and financial analysis.

Key Responsibilities:

• Prepare and maintain financial records, including ledgers, balance sheets, and profit & loss statements.
• Reconcile bank statements and ensure accuracy in financial transactions.
• Manage accounts payable and receivable, ensuring timely payments and collections.
• Assist in budgeting, forecasting, and financial planning activities.
• Prepare and file GST, TDS, and other statutory tax returns.
• Conduct internal audits and ensure compliance with accounting standards and company policies.
• Liaise with external auditors and assist in financial audits.
• Handle payroll processing and ensure compliance with labor laws and tax regulations.
• Provide financial insights and reports to support management decision-making.

Create and optimize ad campaigns and paid search landing pages. Analyze and optimize ad campaigns to increase return on investment (ROI) Use Google Ads to drive a variety of online marketing campaigns. Analyze and optimize pay-per-click (PPC) campaigns to increase ROI. Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.

Work strategically - carrying out necessary planning in order to implement operational changes.

Have a good understanding of Google & meta ads, and also they be able to advise others about them.

• Product Manager leads multiple inter-dependent work-streams, each with massive business potential and scale, immediately:
• Complete end-to-end product design for web-based Ed-Tech Platform with blockbuster in-market results as we go from MVP to scaled product.
• Lead complexity of creating a platform that should be absolutely delightful for kids 6-14 while delivering perceived academic value to parents.
• Have a global aesthetic—the product will expand globally in 3 months time and aesthetic should transcend cultural boundaries to deliver a true global experience.
• Have strong detail orientation—the product will have inter-dependent flows on both front-end as well as teacher/admin/ops back-end.

• 7-10 years of experience with at least 6 years of experience as a Product Manager
• Scaled consumer product experience
• Building a product from scratch and grown to 2x or 3x.
• Good to have candidates from IIT/NIT/BITS Pilani and Top colleges

• Work with clients and end-users to gather, understand, and define business requirements
• Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
• In this role, the analyst is expected to have exemplary communication and documentation skills.
• Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge