Tech Support Engineer

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 5–8 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verifcation Specialists profile
• Mandatory (Experience 1) – Must have 4+ years of experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Must have 2+ years of experience of handling team
• Mandatory (Experience 3) – Must have Strong understanding (Subject matter expert) of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 6) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
• Manadatory (Skills) - Good communication skills
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Roles & Responsibilities:

Job Description:

• Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
  
  Responsibilities:
  
  
• An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
• Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
• Generate incremental revenue from the existing customers by up-selling additional products and services
• Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
• Maintain exceptional level of service quality through CSAT(Customer satisfaction)
• Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
• Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
  
  

Requirements:

• Graduation is a must for this role

• Should have excellent communication and presentation skills

• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions

• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales

• Should have the skills to engage a customer and seek more areas of revenue

realization(value selling Vs. Transaction selling)

• Preferred experience in North American sales/support process and understanding the nuances of selling in this region

• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time

• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus

• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired

• Should be willing to work in all Geos: NA, APAC and EMEA

• Should have a minimum typing speed of 40 words per minute for Chat

Position: Software Development Engineer - 2

Location: Bangalore/Remote

Role Overview

We are looking for a Software Development Engineer - 2 with 4-6 years of experience who is passionate about writing clean, scalable code and enjoys solving complex backend challenges. As part of the engineering team, you’ll work on designing, developing, and maintaining backend services, primarily in Python, with exposure to other backend technologies like Node.js and Go. You'll contribute to our microservices architecture, APIs, and cloud-native solutions, ensuring security and performance at scale.

Responsibilities

• Write, test, and maintain scalable and efficient backend code in Python (FastAPI or similar frameworks).
• Collaborate with cross-functional teams to design and implement APIs and microservices.
• Ensure code quality by writing and reviewing test cases, and conducting code reviews.
• Handle bug fixing and troubleshooting for backend systems as needed.
• Build and optimize backend systems to positively impact business outcomes.
• Design and implement cloud-native solutions with a focus on performance and security.
• Monitor system health and continuously improve performance and reliability.
• Contribute to process and code improvements, focusing on best practices.

Must-Have Technical Skills

• 4-6 years of experience working with Python (preferably FastAPI or other frameworks).
• Strong understanding of OOP principles and best coding practices.
• Experience in designing and releasing production APIs.
• Proficiency in RDBMS and NoSQL databases.
• Familiarity with microservices and event-driven architecture.
• Experience in cloud-native application development (SaaS).
• Knowledge of cloud services such as GCS, AWS, or Azure.
• Strong focus on security in design and coding practices.

Good-to-Have Skills

• Experience in building and maintaining CI/CD pipelines.
• Hands-on experience with NoSQL DBs.
• Exposure to working in a cloud environment and familiarity with infrastructure management.
• Aggressive problem diagnosis and creative problem-solving skills.
• Excellent communication skills for collaborating with global teams.

About Us 

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. 

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Why should this job excite you?

• Flat-hierarchy, performance-driven culture 
• Rapid growth and learning opportunities
• Comprehensive medical insurance coverage 
• A high-performing action-oriented team 
• Competitive package, benefits and employee-friendly work culture

Note: Due to a high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

Job Description:

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have a minimum of 6 years of experience in Salesforce development, with strong expertise in Salesforce Configuration, Customization, and CPQ tools (Conga CPQ and Salesforce CPQ).

Key Responsibilities:

• Design, develop, and implement solutions within Salesforce, ensuring high-quality and scalable configurations and customizations.
• Work with Conga CPQ / Salesforce CPQ to design and optimize pricing, quoting, and billing solutions.
• Customize Salesforce using Apex, Lightning Web Components (LWC), and Batches to meet business requirements.
• Implement security best practices with Apex Security and ensure adherence to coding standards.
• Collaborate with cross-functional teams to define system requirements and ensure seamless integrations.
• Utilize DevOps tools such as GitHub for version control and CI/CD pipeline management.

Required Skills & Qualifications:

• Minimum of 6 years of experience as a Salesforce Developer.
• Hands-on experience with Salesforce CPQ (Conga CPQ + Salesforce CPQ).
• Strong knowledge of Salesforce Configuration and Customization (Apex, LWC, Batches).
• Expertise in Apex Security to maintain secure and efficient code.
• Familiarity with DevOps tools like GitHub, CI/CD processes, and version control.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills in a team environment.

If you are passionate about Salesforce development and enjoy working on scalable and innovative solutions, we would love to hear from you!

JOB RESPONSIBILITIES

• Drive, design, build and deliver end-to-end solutions using Agile and User Centered Design processes.
• Build a distributed system based on SOLID design principles, concurrency, and distributed data.
• Demonstrate experience  writing enterprise software applications for high frequency and low latency environments.
• Hit the ground running with a typical Java ecosystem (Spring & its sub-projects, dependency injection, maven, hibernate, etc.)
• Maintain quality, modularity and ensure responsiveness of applications.
• Be able to pick up new technologies along their whole development stack including non-java ecosystems.  
• Collaborate with the rest of the engineering team to design to launch new features.
• Collaborate with cross-functional teams to define, design.
• Work with third-party data-sources and APIs.
• Unit-test code for robustness.
• Work on bug fixing and improving application performance
• Maintain code integrity and organisation.
• Help maintain code quality, organisation, and automation.
• Build a culture of continuous learning and improvement.
• Have a desire to collaborate to share and learn from your colleagues.

JOB REQUIREMENTS

• Extensive experience and deep understanding in Java 8, including multithreading, data-structures and algorithms.
• Strong understanding of distributed architecture concepts, Design patterns, SOLID principles, 

SOA, Microservices, Cloud hosting solutions (preferably AWS).

• Good experience in developing REST API and Json, in Java backend applications.
• Hands on experience with SQL, NoSQL concepts.
• Test driven development, including unit test cases using any test framework (JUnit, spring-test, MockMvc), and end-to end testing.
• Excellence in writing and maintaining clear end-user documentation including API specifications, patterns, best practices, and data definitions, including Swagger.
• Good knowledge of GIT.
• Familiarity with continuous integration and build automation tools like Jenkins pipelines for Continuous Integration (CI)/ Continuous Delivery (CD), maven/Gradle
• Experience with Agile software development (e.g., SCRUM or KANBAN) and/ or User Centered design process.
• Experience in working with Angular 6+/ReactJS 16+ & Redux, JSP, HTML5, CSS3, jQuery and Javascript will be a plus.

JOB DESCRIPTION 

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

RESPONSIBILITIES 

• Expert in Python with knowledge of Python best practices (PEP8) 
• Strong knowledge of python web frameworks such as Django, Flask • Strong knowledge of building RESTful APIs using Django Rest Framework • Good Understanding of Django ORM Libraries 
• Able to integrate multiple data sources and databases into one system • Strong experience on Linux 
• Solid database skills in a relational database (i.e. PostgresSQL,MYSql) • Able to create database schemas that represent and support business processes • Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Experience deploying on AWS is desirable 
• Experience with Docker,Test Drive Development will be a plus 
• Excellent interpersonal, leadership, influence and communication skills • Experience in designing scalable micro-services is desirable 

QUALIFICATIONS 

• 1-3 years of experience as a backend developer 
• At least one product build and published 
• SKILLS Contribute in all phases of the development lifecycle 
• Write well designed, testable, efficient code 
• Work well under pressure and meet deadlines without sacrificing quality • Work with distributed development teams