Tech Support Engineer

• A candidate must have in-depth knowledge of Laravel and Illuminate.
• Must have an understanding of Relationships & Eloquent.
• Should have proven experience to use Laravel in any of the projects either on the job or during the academics.
• Should have developed minimum 3 to 4 projects during the work experience.
• Basic Knowledge of creating REST API in Laravel.
• Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
• Ability to understand security compliance of PHP
• An implication of OOP is must, hence in-depth understanding is necessary.

• ​Knowledge of Cloud-Server.
• Knowledge of CI/CD.
• Knowledge advance Front-End Technologies.
• Basic knowledge of NodeJS.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy
• Trending Technology Development
• Career Development Programs.
• Reskilling Programs.
• Comapny Sponsored National & International Certification Courses.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Write “clean”, well-designed code
• Design overall architecture of the web application and maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team and work on code versioning tools such as GIT.
• Carry out risk analysis of introducing new technology for development and infrastructure to ensure security and ultimate goal.
• Maintaining existing codebase, to include troubleshooting bugs and adding new features.
• Understanding and implementation of security and data protection.
• Documenting application changes and developing updates.
• Develop the quality product using best practices of Laravel.

What You will do 

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on world-class software products using the latest cutting edge technologies and platforms.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...

● Server-side development experience mainly in JAVA.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

● Experience in working with cross-border, distributed teams is a must.

Nice to have Qualifications 

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with large-scale enterprise systems

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

Must-Have Technology Skills:

• OOP Concept, Java 8+, Spring Boot, API development, Agile Scrum knowledge, Strong Databases design concepts of RDBMS, and capable of writing and optimizing complex queries.
  Good understanding of any Database tool e.g. Postgres, MySQL, etc.,
• DevOps basic knowledge e.g. implementation of logging in the code, Application Performance Management.
• Basic API & Application security, and Basics of tuning application performance.
• Basic Understanding of DevOps concepts e.g. CI & CD, Deployment lifecycle, Basic understanding of unit testing concepts e.g. TDD (test-driven development).
• A basic understanding of Microservices patterns
• A basic understanding of Java scripting.
• Good understanding of UI Frameworks like Angular 8+

Must-Have Soft Skills:

• Verbal & Written English communication, Good Problem-solving skills,
• Good Planning skills,
• Team Player,
• Good leadership skills
• Good written and verbal communication

Job Description

• Good experience as a full-stack developer in DB-centric applications and should be able to write and optimize complex database queries
• Requirement gathering & understanding, effort estimation, technical design, project planning, and monitoring in an Agile environment.
• Work proactively & independently to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks.
• Providing expertise in technical analysis and solving technical issues during project delivery.
• Customer interfacing - understand customer requirements, and propose technical solutions.
• Full Software Development Lifecycle (Agile).
• Code reviews, test case reviews and ensure code developed meets the requirements.
• Component Design/ Coding/ Unit Testing/ Debugging / Test Driven Development / Continuous Integration.
• Carry out adaptive changes necessitated by changes in Business Requirements and Technology

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

1. Inside Sales

2. Cold calling

3. Tele calling

4. Explaining about the project to the prospective customers

5. Arranging for the Site Visits

6. Coordinating with Sales and Marketing team

7. Maintaining the customer database

Immediate Joiners with excellent communication skills.( English, Kannada and Hindi)

Title: MEAN Stack Developer

B-Arm Medical Technologies, A Well-capitalized start-up is looking for extremely talented MEAN Stack Developers to help pioneer commerce on the Internet with primary focus on Health / MedTech. You must have experience designing and building large and complex (yet maintainable) systems, and you should be able to do so in about one-third the time that most competent people think possible. You should have a BE, ME / MS, or PhD in Computer Science or the equivalent.  Top-notch communication skills with excellent team working capabilities are essential.

You can Expect Flexible Work environment like WFH/ Hybrid environment and a team of talented, motivated, intense, and interesting co-workers.

Your compensation will include best pay in the industry with meaningful equity equivalent ownership like Stock Options.

Technical Requirements: 

• Strong expertise in Node JS, hands-on working skills in MEAN stack and good understanding of closures.
• Strong experience in client-side JavaScript MVC frameworks - Angular JS, Knockout JS.
• Exposure to cloud hosting of backend such as on AWS or Azure
• Hands-on experience of HTML5 and CSS3.
• Expert knowledge of server-side JavaScript (node.js), should be able to handle & deploy code with HTTP servers (Apache or Nginx). Strong experience in writing Object Oriented JavaScript.
• Knowledge in handling SSJSi (server-side JavaScript injection) attack.
• Proficient in data bases (MongoDB/ MySQL/ NoSQL), developing database schemas supporting business processes
• Should be well versed in developing and deploying RESTful APIs, third-party APIs, integrating payment gateways, error handling, and data protection
• Must have at least 2 years of experience in MVC Framework
• Experienced in developing E-Commerce/consumer internet technologies, Content management Systems
• Participate in all stages of development cycle from requirement gathering, analysis, design, test, integration, UI/UX, to post deployment support & enhancements.
• Should have Knowledge to contribute for bug fixing and patches to other node/JavaScript projects.
• Should have worked in an Agile environment.

Key Skills and Competencies:

• Excellent analytical, mathematics & problem-solving skills
• Ability to take initiative, code from scratch and produce desired results.
• Effective verbal and written communication skills.
• Ability to handle multiple tasks with attention to detail and futuristic thinking approach.

Min. Experience: 3-5 years Minimum (or) if you are able to perform tasks that a 3+ years experienced professional would do then you are more than welcome to apply for this position.

No. of Positions: 5