Tech Support Engineer

About the role

Are you an experienced executive assistant looking to take your career to the next level? SuperHuman Race is looking for a creative, organized, and motivated executive assistant to join our team. As the executive assistant to the MD, you'll have the opportunity to work closely with one of the industry's most influential executives and help shape the future of the company.

Key responsibilities:

1. Manage the MD's daily calendar proactively and respond to emails and calls on behalf of the MD

2. Assist the MD in creating presentations and communication materials including email, business documents, presentations, social media, and speeches

3. Lead special projects assigned by the MD

4. Support the MD in building relationships with internal and external stakeholders

5. Provide administrative support to coordinate & communicate with internal & external business partners for preparing & filing documents, updating contact lists, & providing business development support

6. Manage travel arrangements & provide onsite assistance at meetings

7. Coordinate flights, accommodation & transportation arrangements

8. Provide detailed & accurate travel itineraries

9. Ensure meeting resources (agenda, presentation decks, conference room size, technology needs, catering, etc.) are anticipated & provided for

10. Confirm meeting agenda & meeting owner to ensure success

11. Prepare monthly expense reports & reconcile monthly statements

12. Manage the MD's budget & provide timely reporting & analysis

13. Oversee daily tag-ups in collaboration with senior leaders at SHR

14. Draft content for review or review existing content for tone, clarity, and grammatical accuracy

15. Leverage the MD's time & impact by managing relationships and projects outside of SuperHuman Race, particularly related to government ministries, multilateral organizations like the UN, boards, social forums, and community engagement

16. Coordinate with the MD's personal contacts and align the MD's personal commitments to ensure minimum confusion, overlap, and a maximum output of time

17. Run small local errands, if and as required

18. Accompany the MD for official and/or personal commitments, and follow up on any items that require collaboration with others to ensure the timely completion of commitments

19. Plan parties/events & act as the main point of contact within these functions

Skill(s) required

Effective Communication | English Proficiency (Spoken) | English Proficiency (Written) | MS-Office | Parallel Thinking | Project Management | Time Management

Who can apply

1. Unquestioned commitment to confidentiality and integrity in personal and professional activities

2. Highly motivated with the ability to function well in a fast-paced environment with continued growth and development

3. Flexibility to respond to time-sensitive needs on nights and weekends

4. Excellent oral and written communications skills, able to interact with external partners, and clients and project a professional, capable image in action and appearance

5. Able to manage heavy workloads and projects, many on a time-sensitive basis, as well as interacting with tight-knit teams of professionals

6. Skill in juggling multiple projects, requests, and tasks at any given time

Job Purpose and Impact

The Engineer Consultant, will join the Global Supply Chain team within the Digital Technology and Data function (also known as IT). As a Software Engineer you will provide best practice solutions to architect, design and develop new and existing digital solutions for the organization's digital portfolio. In this role, you will discover and deliver innovative solutions to complex and varied problems to enable the company's digital future. You will bring clarity to ambiguous scenarios and apply specialized, in depth, and broad knowledge of architectural, engineering and security practices to ensure your solutions are scalable, resilient and robust and will share knowledge on modern best practices and technologies to the shared engineering community.

Key Accountabilities

• Apply innovative and advanced software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.
• Lead peer code review sessions to review code, coach peers and ensure code quality.
• Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.
• Establish and incorporate the company's engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.
• Lead demonstration and continuous feedback sessions to improve development and help drive the long term vision.
• Build innovation in the engineering community by maintaining and sharing relevant technical approaches and modern skills.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Support critical supply chain applications on a rotational on-call basis as/if needed.
• Other duties as assigned.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Minimum of four years of related work experience.

Preferred Qualifications

• Experience building Supply Chain applications and implementing Supply Chain software packages (SaaS/PaaS).
• Proven experience in automating pipelines for continuous integration, testing, delivery and security.
• Proven experience in architecting applications, databases, services or integrations.
• Experience with C3.ai and or/ o9 solutions.
• Proven ability to quickly learn new languages and platforms.

Preferring candidates from Ahmedabad / Bangalore specifically!

Thence is searching for a highly skilled and motivated individual who is enterprising and eager to make a significant impact in the service space by enabling exceptional products. The ideal candidate should have a robust technical background, outstanding leadership skills, and a proven track record of managing complex technical projects. Moreover, this role includes consideration for a Partner role after completing one year with Thence, accompanied by sizeable equity.

Reporting directly to the COO, you will have the opportunity to shape the direction of the company's growth by delivering digital products to clients across various verticals like healthcare, hospitality, manufacturing, etc.

If you are a motivated individual with a passion for driving business growth and creating lasting client partnerships, we encourage you to apply for this exciting opportunity to join our dynamic team at Thence.

Duties & Responsibilities

• Developing digital products, applications and minimum viable product (MVP), including defining the overall architecture and system design to meet business requirements.
• Enabling our client to select the appropriate technology stack, considering factors such as scalability, performance, security and maintainability.
• Designing and configuring the infrastructure to support the software application.
• Choosing the development toolkit, frameworks and libraries best suited based on business and project's needs.
• Crafting and executing database designs, ensuring data integrity, performance and scalability.
• Enhancing and optimising application architecture to improve efficiency, reliability, and scalability.
• Ensuring application scalability to handle increased user loads and data volumes effectively.
• Upholding quality assurance standards through code reviews, testing and continuous integration practices.
• Ensuring IP security by implementing robust authentication, authorisation and encryption mechanisms.
• Exploring and integrating new technologies to enhance the software's capabilities and keep it up-to-date with industry trends.
• Developing the startup's strategic resource allocation plan, including budgeting for technology investments and staffing needs.
• Ensuring efficient utilisation of technologies by optimising resource allocation and minimising waste.
• Assessing and integrating new systems and infrastructure to support the evolving needs of the organization.
• Deliver digital products to clients across various verticals, including healthcare, Fintech, hospitality, manufacturing, etc.
• Building, attracting and mentoring talented developers to foster a culture of learning, innovation and collaboration within the team.
• Collaborating closely with the sales team to ensure effective communication and strategic positioning of technology solutions, while continuously refining sales pitch strategies based on feedback and market trends to maximize success rates and drive revenue growth.
• Defining, managing and evaluating team members based on goals and performance metrics, providing status updates to the leadership team on a bi-weekly basis.
• Identifying process gaps and development inefficiencies within the organisation and defining and driving Standard Operating Procedures (SOPs) to address these gaps effectively.
• Generate business opportunities from existing clients and collaborate with the business team to convert new business.
• Work towards achieving annual and quarterly revenue targets.

Skills Required

• Strong business acumen, with the ability to make strategic decisions and take ownership of account growth, revenue and outcomes.
• Strong technical background with experience in managing complex technical projects encompassing diverse realms such as Web, Mobile, Applications (Apps), Augmented Reality/Virtual Reality (AR/VR), Artificial Intelligence (AI), and Machine Learning (ML).
• Extensive experience in establishing and refining processes and Standard Operating Procedures (SOPs) aimed at measuring and enhancing the quality and efficiency of development capabilities. This includes implementing frameworks to assess performance metrics, optimise workflows and drive continuous improvement across the development lifecycle.
• Excellent leadership skills and the ability to inspire and motivate teams.
• Proven track record of driving business growth and creating lasting client partnerships.
• Enterprising and adept at handling clients effectively.

Qualifications

The ideal candidate will be an inspiring and confident team player with:

• Bachelor's or Master's degree in Computer Science, Engineering or related field and/or significant relevant work experience
• Minimum of 4+ years of proven agency experience in software development projects.
• Experience in leading a team of highly skilled developers, engineers, and testers
• working on multiple client projects
• Experience managing products and projects, and delivering large scale technical solutions on time and on budget
• Excellent communication, interpersonal, and negotiation skills, with a track record of managing stakeholder expectations effectively.
• Familiarity with Agile methodologies and project management tools
• Experience with cloud-based technologies and infrastructure, microservices, and serverless architecture

Additional Opportunities:

After completing one year with Thence, high-performing individuals will be considered for a Partner role, with the potential for substantial equity ownership in the company.

About Company
Our client is a well-funded construction Tech Start-up by a renowned group.

Responsibilities
- Gather intelligence from key business leaders about needs and future growth
- Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
- Assume responsibility for project tasks and ensure they are completed in a timely fashion
- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
- Compile and distribute reports on application development and deployment
- Design and execute A/B testing procedures to extract data from test runs
- Evaluate and conclude data related to customer behavior
- Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements :
- Bachelor's Degree in Software Development, Computer Engineering, Project Management or a related field
- 3+ years experience in technology development and deployment

• Process driven software development has been essential to the growth of Dess and this exciting position is looking for a dynamic professional to further build and develop the software development processes and performance.
• Senior Software Engineer needs to be a self-motivated performer with high levels of ethics, trustworthiness and attention to detail. An ideal candidate would have rich experience in design,development and documentation from initial design through production. The position will require the candidate to perform in a fast paced environment

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#,
• ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

3+ yrs of exp develp'g in PHP and open source language, knowledge in MySQL, JQuery, Javascript, and other popular& widely used server technologies like Drupal, WordPress, Joomla used to implement php web applications. Knowledge of UNIX & Web Hosting.

Role IT Project Lead

Industry Type IT Services & Consulting

Functional Area Project & Program Management

Role Category Technology / IT
Location:Hyderabad

• 3 to 6 years of experience as a Salesforce Developer.
• Extensive experience in developing Lightning Components (SLDS as well as custom)
• Experience in Lightning Web Components must
• Aura component
• Good functional understanding of Sales and Service Cloud
• Hands-on experience in point and click features such as Workflows, Approval Process, Validation Rules, Data Migration, Data Loader
• Should have one additional skill along with the custom development
• Good understanding of scenarios to use Process Builder, Visual Workflow, Lightning App Builder, etc.
• Apex, Apex data loader, Apex Classes, Apex Triggers and declarative platform-tools
• Ability to take client calls independently and clearly articulate and discuss project status and requirements regarding the project.
• Open to travel abroad for short term / long term assignments
• Good knowledge of APIs/integration preferred
• Preferred Certification (Platform Developer I App Builder | Admin 201 )

• Provide objective guidance without personal or political considerations.
• Pitching ideas for projects based on gaps in the market and technological advancements.
• Rolling out fixes and upgrades to software, as needed.
• Securing software to prevent security breaches and other vulnerabilities.
• Setting up a continuous build environment to speed up software development and deployment process.
• Architecting overall, comprehensive, and efficient practices.
• Guiding developers and operation teams in case of an issue.
• Monitoring, reviewing, and managing technical operations.

Requirements:

• Degree in Computer Science, Information Systems, or related field.
• Previous experience working on a 24x7 cloud or SaaS operation team.
• Spring Boot Java 8, Spring Core, Spring Boot, Spring MVC, Swagger, Tomcat 8, Maven, Jenkins, SVN, GIT, Postman/Newman, RESTful Services, Containers.
• Experience with infrastructure management and monitoring.
• Proven in developing, implementing, and providing solutions to the given problem in all Java technologies.
• Proficient in stitch-together end-to-end application starting from front-end web development, back-end development, middleware integration, and persisting data in no SQL or DBMS databases.
• Ability to work independently and as part of a team.