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Tech Support Engineer

Manish Nath's profile picture
Posted by Manish Nath
3 - 7 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida
Skills
Tech Support
Customer Relationship Management (CRM)
Customer Success
Is considered an expert in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large solutions. Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling. Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit. Understands the role of IT within area of specialization and how company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities Account planning and accurate account revenue forecasting skills. Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities. Cultivates & maintains positive relationships with customers to ensure account retention & growth, and position company as the preferred vendor for meeting all business needs
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Creative Appography Research Labs Pvt. Ltd.

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We are passionate technologists. We provide software delivery, pioneering tools and consulting for organizations with ambitious missions.
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Similar jobs (10)

Bengaluru (Bangalore), Gurugram
4 - 8 yrs
₹4L - ₹16L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Blockchain
+3 more

Job Title : QA Automation Lead Engineer – Network Security & Blockchain/Web3.js

Location : Gurgaon & Bangalore, India (On-site)

Job Type : Full-time

Working Days : 6 Days (Monday to Saturday)


Role Overview :

As a QA Automation Lead Engineer – Network Security & Blockchain/Web3.js, you will define and implement advanced quality assurance and security testing strategies tailored for Blockchain applications. This role involves leading a team, collaborating with cross-functional teams, and ensuring the highest quality and security standards.


Key Responsibilities:

  • Leadership: Mentor QA Engineers and develop QA and security testing strategies.
  • Security Assurance: Conduct vulnerability assessments, penetration tests, and automate testing for improved coverage.
  • Collaboration: Align QA activities with project goals and ensure compliance with standards like GDPR and ISO 27001.
  • Continuous Improvement: Analyze QA metrics and stay updated on Blockchain and cybersecurity advancements.

Required Skills:

  • Technical Skills: Expertise in Network Security, QA methodologies, automation tools (e.g., Selenium, Appium), and scripting languages like Python or Java.
  • Compliance: Familiarity with OWASP, ISO 27001, and regulatory standards.
  • Leadership: Proven experience in leading QA teams and managing testing for Blockchain/Web3 applications.

Preferred Skills:

  • Penetration testing tools (e.g., Burp Suite, OWASP ZAP).
  • Experience with CI/CD tools like Jenkins and GitLab CI.
  • Certifications such as CEH, ISTQB, or Blockchain-related credentials are a plus.

Experience:

  • 5+ Years in QA, with a focus on Network Security and Blockchain/Web3.
  • Hands-on experience in testing Blockchain platforms and distributed applications.

Educational Requirements:

  • Bachelor’s degree in Computer Science, IT, or a related field.
Read more
Baxture Technologies
Pune
2 - 10 yrs
₹4L - ₹15L / yr
Sales
Inside Sales
IT service management
Lead Generation
Outreach

Company Overview:

Baxture Technologies is a fast-growing IT solutions provider specializing in modern web, mobile, and cloud-based applications. With development centers in Pune and global presence in Austin and Kashmir, we build scalable, high-performing digital solutions for clients across industries. We foster an environment of innovation, collaboration, and continuous learning.

About the Role:

We are seeking an experienced and performance-driven IT Sales Professional to lead our IT Services business targeting the US market. The role requires a strategic thinker with proven success in building client relationships, managing high-value deals, and achieving consistent sales growth.

Key Responsibilities:

  • Drive the entire sales cycle — from lead generation to deal closure.
  • Build and maintain long-term client relationships with international customers.
  • Understand client requirements and align customized IT service solutions.
  • Develop and execute sales strategies to meet and exceed revenue targets.
  • Mentor and guide a team of sales professionals to achieve team goals.
  • Collaborate with internal teams to ensure smooth project delivery.
  • Manage client communication, proposals, quotations, and negotiations.
  • Keep track of leads and opportunities using CRM tools for accurate forecasting.
  • Stay informed about industry trends, Web and Mobile technologies, and competitive landscape.

Required Skills & Qualifications:

  • Minimum 2+ years of experience in IT Sales or Business Development.
  • Strong exposure to US IT services market (mandatory).
  • Proven track record of client acquisition and revenue generation.
  • Excellent communication, negotiation, and presentation skills.
  • Hands-on experience with CRM and sales automation tools.
  • Ability to lead and motivate a small team effectively.
  • Familiarity with bidding platforms like Upwork or Clutch is advantageous.

Why Join Us:

  • Fast-growing IT services organization with a global presence.
  • Opportunity to lead international sales initiatives.
  • Competitive salary structure with attractive incentives.
  • Work with cutting-edge technologies and an energetic team.

 Your Role Will Include:

  • Owning the entire IT sales process, from prospecting to closure.
  • Building long-term partnerships with clients across the US.
  • Managing and mentoring a team of driven sales executives.
  • Preparing customized proposals and conducting client presentations.
  • Collaborating with delivery and technical teams to ensure client satisfaction.
  • Staying ahead of trends in Web and Mobile app development to meet client needs.

What You Bring:

  • 5+ years in IT Sales / Business Development with proven US market exposure.
  • Strong communication, negotiation, and leadership skills.
  • Experience in handling end-to-end client engagement.
  • Proficiency in CRM tools and lead management systems.
  • Hands-on experience in preparing technical proposals and quotations.
  • Prior exposure to bidding or freelancing platforms is a plus.


Read more
Moody's
Moody's
Agency job
via Randstad India by Shreya Chaudhary
Gurugram
1 - 4 yrs
₹3L - ₹4.5L / yr
Debt restructuring
Amount collection
Accounts receivable
amaount collection
About Company – 
 
Company Name - Moody's Shared Services (MNC Group)
 
Website -  https://www.moodys.com/Pages/contactus.aspx
 
About Company – 
Moody's Shared Services India (Moody's, is an American business and financial services company)
Moody's Shared Services India is a subsidiary of Moody's Corporation (NYSE: MCO), a provider of quantitative credit analysis tools, economic research and data services, and software for structured finance analytics. Moody's independence and integrity have earned the trust of capital market participants worldwide. Moody's Shared Services India supports Moody's operation areas and management through the provision of financial and management accounting services, general management office and international business support. Additional information about Moody's Corp is available at www.moodys.com


About Role – 
Qualification - Graduate
Designation - Collection Executive
Job Location - Gurgaon (Phase II, Udyog Vihar, Gurgaon 122015, Haryana)
Salary – 4.50 LPA CTC
Job Tenure – 6 Months Only
Job Role – Randstad Payroll (Offrole)
Interview Process – Virtual Interview
 
Responsibilities:
·         Collect payments from an allocated portfolio of clients utilizing phone and email.
·         Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed.
·         Collect Withholding Tax Certificates to close out the partially open invoices
·         Send Dunning letters
·         Investigate all credit items from the assigned portfolio and submit to the relevant department
·         Maintain accurate records in internal collections system of all communication with clients
.  Know Creadit control collection /revenue  collection/ account receivables.
·         Support internal adjustment process
·         Attend regular meetings with line manager to discuss assigned portfolio.
·         Escalate difficult collections to line manager

Location- Gurgaon
Read more
Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Pune
1 - 2 yrs
₹4L - ₹6L / yr
Data engineering
PowerBI

Strong Data engineer profile

Mandatory (Experience 1): Must have 6 months+ of hands-on Data Engineering experience.

Mandatory (Experience 2): Must have end-to-end experience in building & maintaining ETL/ELT pipelines (not just BI/reporting).

Mandatory (Technical): Must have strong SQL capability

Preferred

Preferred (Experience): Worked on Call center data

Job Specific Criteria

CV Attachment is mandatory

Have you used Databricks or any notebook environment?

Have you worked on ETL/ELT workflow?

We have an alternate Saturdays working. Are you comfortable to WFH on 1st and 4th Saturday?

Read more
Starmark Software
at Starmark Software
1 recruiter
anusha manohara
Posted by anusha manohara
Bengaluru (Bangalore)
1 - 6 yrs
₹2.5L - ₹5L / yr
Communication Skills

Executive - AR:-


 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 


• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 


• Should be a team player and collaborate in solving the issues and problems. 


Roles & Responsibilities: 


• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 


• Willingness to work in the night shift 


• Meet Compliance requirements like HIPPA etc. 


• Meet QMS and ISMS requirements 


• Meet productivity and quality standards.



Sr. Executive - AR:-


• Above average calling, spoken and written English skills, high medical billing knowledge 


• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 


• Should be a team player and collaborate in solving the issues 


Roles & Responsibilities: 


• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 


• Mentor and guide team members 


• Willing to work in Night shifts 


• Ensure required quality standards.




Analyst - AR:-


• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 


• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 


Roles & Responsibilities: 


• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 


• Ensure required quality standards. 


• Clear the rejections 


• Check whether the response is received in a timely manner 


• Check process dashboard on time; if any rejection found 


• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 


• Work on the denial bucket claims 


• Resolve the denied claims 



Sr. Analyst - AR:-


 

• Capable of handling minimum team of 5-10 


• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 


• Should be able to mentor the team members 


• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 


• Exceed individual productivity and quality standards as per org policy. 


• Assist team to achieve the minimum productivity and quality benchmark. 


• Should be a team player and collaborate in solving the issues and problems. 


Roles & Responsibilities: 


• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 


• Ensure required quality standards. 


• Clear the rejections 


• Check whether the response is received in a timely manner 


• Check process dashboard on time; if any rejection found 


• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 


• Work on the denial bucket claims 


• Review EOB, post the denials and take appropriate action on the denials. 


• Resolve the denied claims.

Read more
Leading IT MNC
Leading IT MNC
Agency job
Chennai, Bengaluru (Bangalore), Hyderabad, Mumbai, Pune, Kolkata, Delhi, Noida, Gurugram
7 - 24 yrs
₹5L - ₹26L / yr
Cisco AMP
Endpoint Security
Privilege Management
Cyber Security
End-user computing

Responsibilities:

 

·         Supports the security of next generation endpoint technology (Windows and Mac).

·         Assists with coordination and implementation of efforts with various IT teams to ensure solutions are fully tested and deployed enterprise wide.

·         Designs, builds, tests, secures, and documents endpoint security standards.

·         Participates on project teams as a resource representing Endpoint Engineering.

·         Manage an Engineering Team and provide support for users with more advanced security software issues with the highest service quality and customer satisfaction.

·         Ensures OS, security, and application lifecycle updates are consistently deployed on defined schedule.

·         Leverages/Consolidate SCCM Intune, and other data sources to build executive reports to measure compliance and provide dashboard and metrics to leadership.

·         Analyse security product issues and create workarounds along with self-healing automation for silent remediations.

·         Works closely with the Security Operations team to improve workflow and tool usage workflow for enhanced monitoring and response capabilities.

·         Evaluates risk, address security issues, facilitate and execute remediation activities across the organization.

·         Patriate in  security assessment and validation of new technologies and major security changes.

·         Review security configurations and compliance on all endpoints technologies as well as assists with audits.

·         On-call for endpoint security incidents response and operational functions including triage, escalation, post-mortem, and remediation.

·         Uses data and operational metrics to analyse project and task results. Creates reports and charts to track progress and measures trends in the environment. Leverages data and reporting tools to make data-driven decisions about projects and tasks.

·         Engages with other IT support teams including Network Engineering, Enterprise Infrastructure, Service Desk, IT Security, and Technical Services to ensure a consistent approach for organizational support across the Enterprise.

·         Frontend new product POC and work closely with various stake holder including OEM.

·         Performs other duties and projects as assigned.

Requirements:

 

·         Strong analytical, troubleshooting, and problem-solving skills.

·         Strong technical understanding of Endpoint Security in End User Computing.

·         Effective organizational and time management skills.

·         Effective team management skills.

·         Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with the international regulations and laws as they pertain to this position (Endpoint Security).

·         Strong understanding of past, current, and emerging malware and security exploits.

·         Minimum of fifteen (15) + years of comprehensive IT experience working with multiple operating systems, such as Windows desktop and server, Mac, Linux, etc.

·         Minimum of five (5) + years of with Cisco AMP or equivalent EDR/EPP/MDR/XDR tools.

·         Minimum of five (5) + years of with PMC or equivalent Endpoint Privilege Management tools.

·         Knowledge in Zero Trust Security framework.

·         Expert knowledge EPP, EDR, XDR, MDR, Privilege Management Active Directory, including Group Policy, DNS and organization unit design best practices.

·         Knowledge of SCCM, Azure Active Directory, and Intune.

·         Deep understanding of the Windows registry, Windows and macOS permissions, macOS preferences, and drivers and software required to build baseline images.

·         Knowledge of  Mobile device management using Intune, JAMF.

·         Report writing expertise using Database Tools.

·         Advanced skills in creating SOP, SOW and Presentation decks using Microsoft Office applications including but not limited to Visio, Word, Excel, PowerPoint, and Outlook.

·         Exceptional verbal, written and interpersonal communication skills.

·         Ability to troubleshoot complex LAN/WAN issues related to connectivity, security, and physical location.

·         Ability to deliver stable and high-quality working solutions under deadlines in a fast-paced and dynamic environment.

·         Ability to make decisions that have significant impact on the enterprise.

·         Ability to manage ambiguity, operate effectively when things are not certain, or the way forward is not clear.

·         Ability to provide consultation and expert advice to management.

·         Ability to discuss emerging technologies such as cloud endpoint management.

·         Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.

·         Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.

·         Knowledge in securing/supporting/administering a virtual desktop environment running on VMware vSphere and Azure Virtual Desktop.

·         Experience creating deployment test plans, test cases, managing deployment groups, and soliciting feedback from pilot users. General understanding of software development, agile, CI/CD required.

·         Bachelor’s Degree in engineering or Cyber security  preferred and a minimum of five (5) + years’ experience with security engineering.

 

 

 


Read more
Rejolut
at Rejolut
1 video
2 recruiters
Sharyu Waghmare
Posted by Sharyu Waghmare
Remote, Navi Mumbai, Mumbai, NCR (Delhi | Gurgaon | Noida), Hyderabad, Chennai, Lucknow, Indore, Kolkata
0 - 7 yrs
₹3L - ₹15L / yr
Blockchain
Ethereum
Hyperledger
Smart Contracts
DAPP (Decentralized Applications)
+4 more

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library/networks at God Speed
-Able to come with optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open source code

-Research, design, develop, and test blockchain technologies
-Brainstorm and help evaluate applications for new tools and technologies as they continually evolve
-Maintain and extend current client- and server-side applications responsible for integration and business logic


Desired Candidate Profile:-

  • Setting up and configuring Full node clients for various Blockchains.
  • In Depth understanding of atleast two blockchain network like Ethereum, Hedera Hashgraph, Tezos, Hyperledger, BlockApps, Algorand, Corda etc
  • Working closely with DevOps to make blockchain infrastructure robust and scalable.
  • Designing and writing well-structured APIs in Node.js to connect to Blockchain infrastructure.
  • Develop and manage various applications to integrate Blockchain infrastructure into the main product.
  • Staying up to date with new developments and news in integrated chains, like forks, main net launches, migration.
  • Documenting architecture and guidelines.
  • Always being on the lookout to enhance technology, by finding and making new tools, utilities, and libraries.
  • Managing and enhancing a cutting edge tech stack, comprising of Node.js, ES2016/17 (Javascript), AWS, MongoDB, SQL
  • Cross-team contribution whenever required.
  • Familiarity with basic cryptography
  • Familiarity with P2P networks



Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places



How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

Read more
Research Analyst for HNI clients best Broking fir
Research Analyst for HNI clients best Broking fir
Agency job
via Armour Corp by priyanka Toraskar
Remote, Mumbai
5 - 15 yrs
₹20L - ₹40L / yr
Market Research
Midcap
Researcher

Job Purpose


  • Conducting in-depth research by interacting with industry experts, company management and government officials to garner a greater understanding of the Multi-Cap sector.
  • The broader purpose is to generate money-making research ideas/products for fund manager client
  • Converting the understanding of the sector into quantitative elements through financial models and valuations
  • Facilitate engagement for the sales team with clients. 
  • Provide relevant research material/coverage for the sector to the sales/sales trading team to facilitate client interaction
  • Interacting with clients such as Professional Investors, Prop Funds and Money Managers to bring in greater mileage and hence drive business through brokerage for the organization
  • Providing coverage for 15 to 20 key stocks in the sector 
  • Targets include 
    • 1 idea-generating report per month
    • 20-30 client calls/meetings per month.
    • 4-5 corporate access event per quarter 



Managerial Responsibilities







  • Attract and retain talent within the team
  • Scale-up research capabilities of the associates to take ownership of products/client relationships
  • Mentoring the associates towards improving overall relevance and quality of research



Functional Responsibilities



























  • Build a corporate image as a trusted equities house/partner for the companies under coverage and key individuals in client organizations
  • Writing periodic research reports that help give clients a perspective  on the coverage sector
  • Meeting corporate and industry experts to enhance the relationship and build expertise
  • Communicating effectively, both in written and oral form –forecasts and views on the sector 
  • Interacting with external and internal clients and facilitating their decision making
  • Come out with timely actionable ideas to generate revenues for the firm
  • Facilitating interaction of corporate / industry experts with clients
  • Ensuring that financial models are precise and robust to capture the various nuances and complexities of the sector dynamics
  • Providing actionable ideas on stocks under coverage, given a certain change in the business environment
  • Providing actionable ideas on stocks under coverage, given a certain change in the business environment



Behavioural Skills







  • Excellent interpersonal skills
  • Excellent communication and report writing skills
  • Ability to communicate and interact with very senior level industry/government officials
  • Ability to work under stressful and  tight timeline situations 
  • Ability to work under stressful and  tight timeline situations



Sales  Team

  • To communicate and provide key points of actionable stock ideas or the developments that impact the sector/stock 
  • Educate them on new research products and leveraging their relationship to reach out to clients

Research Team 

  • Discuss the rationale for the recommendations 

Other LOB / SBU

  • Conduct SWOT on the target mandate which includes revenue model and business model analysis

Editorial / DTP Teams

  • Coordination for quick and efficient release of research reports

Compliance / Risk

  • From a regulatory perspective

External

Clients

  • Regular interaction with clients to help them make informed decisions – Communicate investment ideas, generate Alpha
  • Most clients do not read published research. Hence communicating with clients is highly essential.

Media 

  • Provide a perspective on a stock/sector 

Fund Managers

  • To get a better understanding of the sector/stock
  • Providing relevant corporate access and update corporate on investor requirements

Corporates

  • Regulators, industry associations to gather sector knowledge
Read more
PAGO Analytics India Pvt Ltd
Vijay Cheripally
Posted by Vijay Cheripally
Hyderabad
3 - 5 yrs
₹6L - ₹9L / yr
Blockchain
Smart Contracts
Ethereum
Bitcoin
Solidity
Role: Blockchain Developer
Work Location: Hyderabad - Begumpet
Exp: 3 - 5 Years
Notice Period: 0 -15 Days

Roles & Responsibilites:

1. Understand client requirements of building Ethereum, Bitcoin, Tron, or others.
2. Write smart contracts with a strong focus on security aspects
3. Create token and Write unit test cases for the smart contracts to ensure code coverage.
4. Must have experience and knowledge of writing Solidity-based smart contracts for Ethereum Blockchain.
5. Experience in development tools for Ethereum & Tron (testrpc, ganache, geth, Web3, Truffle, MetaMask, eth_lightwallet, Trust Wallet etc.)
Read more
AlWrite Consulting
at AlWrite Consulting
1 recruiter
Pooja Srivastava
Posted by Pooja Srivastava
Mumbai
0 - 1 yrs
₹0L - ₹3L / yr
Blogging
Content Marketing
Content Writing
Creative Writing
Alwrite Consulting is looking for a full-time content writer for Mumbai. The writer would be responsible for developing content strategies and creating high-quality content for websites, blogs, and companies. Job Profile: Conduct web research to come up with ideas for developing content strategies Coordinate with researchers, interviewers, clients and partners to gather content requirement Developing content strategies and planning deliveries Creating high-quality content as per requirements Proofreading and Editing content to produce error free write-ups Skills required: Very good command over English is must Knowledge of SEO is desired Ability to coordinate and communicate with different people Comfort with data-driven approach to content creation Ability to handle complex technical and management subjects A penchant for learning new formats, styles, and subjects Should understand technology and business topics Knowledge of WordPress would be an added advantage We are looking for people with a minimum of 1 year of experience in writing for websites, blogs, or businesses. Freelance experience would also be considered provided you are able to show us some testimonials from your client. But the position is in-house so even if you are a freelancer, please apply only when you are open for a full-time position. Our position is urgent and we require a candidate to join us by 12th December 2016. We are looking for a candidate who is open to learning, has the enthusiasm to try new things, carry a professional attitude, and is committed towards goals. We do not want you to wear formal dresses but we definitely want you to wear formal thinking hats while writing. Although a creative profile, this position requires you to produce a highly professional content for various businesses. Professionalism and respect for timelines is must.
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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