11+ Tech Support Jobs in Indore | Tech Support Job openings in Indore

Responsibilities

• The ERP Implementation Professional will work closely with ERP team members as well as end

users to provide functional support and training of business processes enabled by Manufacturing ERP in the respective modules.

• ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.

• Provide ERP support by resolving customer queries via phone, email, remotely or at client-side

location.

• Responsible to communicate with Customer ERP core team, implementation team, Technical

consultant and his Manager.

• To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training

• To configure, deploy and manage the ERP system and the backend database system

• Extensively travel to client end for software implementation and training purpose.

Job Title: MIS Executive

Job Type - Full Time

Location – Indore

Summary/Objective:

The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

Key Responsibilities:

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best practices in data management and reporting.

Qualifications/Requirements:

Education:

·        Bachelor's degree in any field.

Experience:

·        Minimum 6 Months - 1 year of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

Required Skills:

·        Skilled in product costing analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

Job Title: Marketing Executive – International Outbound Calling (IT Services)

Job Type: Full Time

Location: Indore

Shift: Night Shift (US & Canada Timings)

Summary / Objective:

We are looking for a dynamic and results-driven Marketing Executive to handle outbound calls to US and Canadian customers for promoting our IT services, including website development and digital solutions. The ideal candidate should have strong communication skills, international calling experience, and a passion for lead generation and client engagement.

Responsibilities / Duties:

• Make outbound calls to potential customers in the US and Canada to promote IT services and website development solutions.

• Identify client requirements and present suitable web and IT solutions.

• Generate and qualify leads for the sales team.

• Build and maintain strong relationships with international prospects and clients.

• Follow up on leads via calls and emails to convert opportunities.

• Maintain accurate records of calls, leads, and client interactions in CRM systems.

• Collaborate with sales and technical teams to ensure smooth handover of qualified leads.

• Achieve daily and monthly targets for calls, lead generation, and conversions.

• Provide regular reports on calling activities and performance metrics.

Qualifications / Requirements:

Education:

• Graduate in any discipline.

Experience:

• Minimum 1 year of experience in outbound calling, international sales, marketing, or lead generation.

• Experience in IT services / website development sales will be an added advantage.

Skills:

• Excellent verbal and written communication skills in English.

• Confident and professional communication with US & Canadian customers.

• Strong persuasion and negotiation skills.

• Familiarity with CRM tools and MS Office.

• Target-driven, self-motivated, and result-oriented mindset.

• Ability to work in night shifts.

Hiring CodeIgniter MVC(php) developer.

Job Location : Indore ( only work from Office)

Experience needed : minimum 6 months needed

******

1) CodeIgniter developer must have expertise in database, web services ( rest api), admin panel and all kinds of backend work.

2) Must have expertise in making RESTful json api, oops concept, JOIN, Array.

3) Must have done some fully dynamic backend website.

4) Can work individually or in a team , immediate joiner will be preferred as we are looking on urgent basis 2 developer

5) Any other technology knowledge will be plus

*****

• Develop and implement sales strategies for IT staff augmentation and consulting services.
• Identify and engage with potential clients, including IT firms, enterprises, and startups.
• Build and maintain long-term client relationships with hiring managers, procurement teams
• Understand client requirements for contract, contract-to-hire, and full-time IT staffing.
• Work closely with the recruitment team to ensure the timely delivery of qualified IT professionals.
• Negotiate contracts, pricing, and service agreements in line with business goals.
• Monitor market trends, competitor activities, and emerging IT staffing needs.
• Maintain an up-to-date sales pipeline, providing reports on revenue forecasts and client engagement.

 Develops digital marketing strategies by studying economic indicators,

tracking changes in supply and demand, identifying customers and their

current and future needs, and monitoring competition.

 Plans and executes all web, SEO/SEM, database marketing, email, social

media, and display advertising campaigns.

 Designs, builds, and maintains our social media presence.

 Contributes to marketing effectiveness by identifying short-term and long-

range issues that must be addressed.

Strong problem-solving capabilities and able to independently think through a challenge.

Demonstrated ability to learn new technology quickly

Every project can be different, and there may not be a “template” to work off of. Need someone who can be resourceful and has a “figure it out” attitude

2+ years of experience in Salesforce or other development

BS/MS in Computer Science, Engineering, or related years of experience and technical skills

Salesforce certifications preferred, e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II

Experience in Salesforce CRM app development with strong expertise in Sales Cloud, Service Cloud, and / or Force.com at an enterprise level

Experience with SFDC Administrative tasks like creating Profiles, Roles, User Security Models, Page Layouts, Email Services, Dashboards, Tasks, and Events

Experience with Lightning Components, Design System, APEX Classes, Process Builder, Triggers, Visualforce, Approval Processes, Aura, and Flow

Verify and validate complete end-to-end testing with the business and client/carrier

Expert knowledge of Object-Oriented programming

Experience with database design concepts and use of SOQL, SOSL, and SQL

Experience with Salesforce API and Web Services (REST/SOAP/Bulk)

Experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools

Utilize strong written and oral communication skills to regularly update stakeholders on project status, e.g. project phase, issues/roadblocks, go-live dates, etc.

• Good understanding and experience of HTML / CSS / JavaScript.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop, Worker Threads, etc).
• Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
• Expertise in Web Services / REST APIs will be beneficial.
• Proficiency in Linux and deployment on Linux are valuable.
• Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle DB transactions is a necessity.
• Experience with Angular JS / React JS will be an added advantage.
• Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
• Knowledge of AWS services like S3, EC2 will be helpful.
• Understanding of Agile and CI/CD will be of value.

Job description:

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.