11+ Tech Support Jobs in Indore | Tech Support Job openings in Indore

Responsibilities

• The ERP Implementation Professional will work closely with ERP team members as well as end

users to provide functional support and training of business processes enabled by Manufacturing ERP in the respective modules.

• ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.

• Provide ERP support by resolving customer queries via phone, email, remotely or at client-side

location.

• Responsible to communicate with Customer ERP core team, implementation team, Technical

consultant and his Manager.

• To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training

• To configure, deploy and manage the ERP system and the backend database system

• Extensively travel to client end for software implementation and training purpose.

Key Responsibilities

• Design and implement AI-powered automation workflows.
• Integrate AI models, APIs, and third-party applications.
• Develop chatbots, AI agents, and automated business processes.
• Automate repetitive tasks using tools like Python, Make, Zapier, n8n, or similar platforms.
• Optimize workflows for performance, scalability, and reliability.
• Monitor, troubleshoot, and improve automation systems.
• Collaborate with cross-functional teams to identify automation opportunities.

Required Skills

• 2+ years of experience in AI Automation or Software Development.
• Strong knowledge of Python and API integrations.
• Experience with automation platforms such as n8n, Make, Zapier, or Power Automate.
• Understanding of LLMs, Generative AI, and AI agent frameworks.
• Experience working with databases, REST APIs, and cloud services.
• Strong problem-solving and analytical skills.

Preferred Skills

• Experience with OpenAI, LangChain, CrewAI, AutoGen, or similar frameworks.
• Knowledge of Docker, Git, and CI/CD pipelines.
• Familiarity with vector databases and RAG architectures.

Why Join Us?

• Work on cutting-edge AI technologies.
• Opportunity to build impactful automation solutions.
• Collaborative and innovative work environment.

Key Responsibilities :

- Design, develop, and maintain Java-based applications using Java SE/EE.

- Implement, test, and deploy microservices and RESTful APIs using Spring Boot and related technologies.

- Develop efficient and scalable solutions by writing clean, maintainable, and optimized code.

- Collaborate with cross-functional teams to understand business requirements and provide technical solutions.

- Write and execute unit tests using JUnit to ensure code quality and functionality.

- Perform code reviews to ensure adherence to best practices and coding standards.

- Troubleshoot, debug, and optimize code for performance and scalability.

- Stay up to date with the latest Java technologies and development best practices.

Required Skills and Qualifications :

- Bachelor's degree in Computer Science, Engineering, or a related field.

- Years of experience in Java development (Java SE/EE, Spring, Hibernate).

- Strong experience with JUnit and test-driven development (TDD).

- Proficient in building microservices using Spring Boot and RESTful APIs.

- Experience with version control tools like Git.

- Familiarity with build tools such as Maven or Gradle.

- Strong understanding of object-oriented programming (OOP) principles.

- Familiarity with databases (SQL/NoSQL) and ORM frameworks (e.g., Hibernate).

- Experience with cloud platforms like AWS (preferably).

- Strong problem-solving skills and the ability to work in a collaborative environment.

Preferred Skills :

- Experience with continuous integration/continuous deployment (CI/CD) tools.

- Knowledge of containerization technologies like Docker.

- Familiarity with Agile methodologies and Scrum framework.

- Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus.

• Building user-friendly IOS and Android apps on React Native Platfrom.
• proficient in Coding debugging.
• Collaborate with cross - functional terms to define and design new features .
• Work on bug fixing and improving applications performance.
• Hands on experience in optimizing code for application performance.
• Ability to deliver projects on time by satisfying clients needs .
• Wiriting modular , resuable, maintainable , well documented and fully tested code.

• Good understanding and experience of HTML / CSS / Javascript / Webpack / Bootstrap.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Expertise with Web Services / REST APIs.
• Proficiency in Linux and deployment on Linux.
• Familiarity with Redux Thunk / Redux Saga will be an added advantage.
• Skillful experience in Node JS / Express / MongoDB will be a plus.
• Understanding of mobile cross-platform frameworks like React Native.
• Knowledge of AWS services like S3, EC2 would be valuable.

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers