International Non Voice Process

We are looking to hire a UX Designer with 5–6 years of experience with a UX and UI design skillset, specifically within the financial services domain. Below are our key requirements for this role:

1. Proven experience in the NBFC or fintech sector
2. Strong understanding of financial workflows, dashboard design, and data visualization
3. Hands-on experience designing user journeys and interfaces for transactional platforms, lending products, or investment dashboards
4. Ability to translate complex financial processes into intuitive user experiences
5. Familiarity with compliance-driven design considerations in BFSI environments
6. Proficient in design tools like Figma, Sketch, or Adobe XD
7. Collaborative mindset and ability to work closely with product, business, and engineering teams

• Come up with UI and UX strategies based on our target goals.
• Create and maintain digital assets, such as interface design files, wireframes, and interactive mockups using ( design and prototyping tools: e.g., Sketch and InVision).
• Design, build and maintain highly reusable JavaScript, HTML, and CSS code.

Product Development Engineer is responsible for front end development of modules of enliven CEM. 

The engineer is responsible for end to end delivery of specific components in the module and integrate them with existing modules 

ROLES AND RESPONSIBILITIES: 

• Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS. 

• Able to generate LLD documents. 

• Ability to write Quality code with minimum defects. 

• Unit Test and following the coding standards. 

PREFERRED QUALIFICATION AND SKILLS: 

• 5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5 

• Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

• Excellent knowledge and experience in Spring JPA, RESTful web services implementation.

• NodeJS experience is value add 

• Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• Must be able to mentor and guide junior technical resources. 

• One who is proactive and comes forward with technology related initiatives. Motivated selfstarter. 

• Good Communication skills. English - Oral and Written.

Job Description – Data Science  

Basic Qualification:

• ME/MS from premier institute with a background in Mechanical/Industrial/Chemical/Materials engineering.
• Strong Analytical skills and application of Statistical techniques to problem solving
• Expertise in algorithms, data structures and performance optimization techniques
• Proven track record of demonstrating end to end ownership involving taking an idea from incubator to market
•   Minimum years of experience in data analysis (2+), statistical analysis, data mining, algorithms for optimization.

Responsibilities

The Data Engineer/Analyst will

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
  
• Clear interaction with Business teams including product planning, sales, marketing, finance for defining the projects, objectives.
  
• Mine and analyze data from company databases to drive optimization and improvement of product and process development, marketing techniques and business strategies
  
• Coordinate with different R&D and Business teams to implement models and monitor outcomes.
  
• Mentor team members towards developing quick solutions for business impact.
  
• Skilled at all stages of the analysis process including defining key business questions, recommending measures, data sources, methodology and study design, dataset creation, analysis execution, interpretation and presentation and publication of results.
  

• 4+ years’ experience in MNC environment with projects involving ML, DL and/or DS
  
• Experience in Machine Learning, Data Mining or Machine Intelligence (Artificial Intelligence)
  
• Knowledge on Microsoft Azure will be desired.
  
• Expertise in machine learning such as Classification, Data/Text Mining, NLP, Image Processing, Decision Trees, Random Forest, Neural Networks, Deep Learning Algorithms
  
• Proficient in Python and its various libraries such as Numpy, MatPlotLib, Pandas
  
• Superior verbal and written communication skills, ability to convey rigorous mathematical concepts and considerations to Business Teams.
  
• Experience in infra development / building platforms is highly desired.
  
• A drive to learn and master new technologies and techniques.
  

• Strong understanding of all of any of the following SAP Modules - FICO, HCM, MM, SD, CAR & EWM 
• Should be aware of the business processes, integrations & implementations using above SAP modules
• Hands-on experience in Functional Testing, Integration testing & E2E testing of these SAP Applications  (3-5 years)
• Good understanding of Testing Processes and releases
• Strong Debugging skills
• Good communication skills, and Problem Solving skills
• Good at DB & SQL
• Good Programming Skills (Preferably)
• Any experience with SAP Test Automation using tools like Microfocus or Tricentis (Preferably)

Who should not apply for this job

• If you are looking for a 100% hike in your salary but can't commit to what value you will bring on the table
• If you never read books
• If you jump companies every 11-12 months
• If you are not comfortable working on Saturdays
• If you have less than 2 years of experience
• If you have more than 4 years of experience

At this position you will:

• Get solid experience with high-load distributed architecture using REST and High load services.
• Work with automated CI/CD processes, AWS cloud, and VoIP.
• Implement and support microservices based on Elasticsearch, Mongo, and frontend.

Key-Skills Required:

Node.js  | Express  | REST Api   | Javascript  | Redux-Saga |   MongoDB | Web security TLS/SSL | Web Sockets |   Promises & Call-backs | Database & Data structures |   Redis | Elasticseach | React.Js

Key Deliverables: 

• New feature design and implementation, Bug fixing, testing and performance tuning.
• Work on the API and Engines.
• Code deployment on cloud & maintenance of the same.
• Take complete ownership of a product/feature from setup to deployment.
• Time-bound feature delivery & updating.
• Cost-saving using efficient & effective technologies

Role and Responsibilities: 

• Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
• Manage Key-value based databases like Redis.
• Active participation in the development of a sophisticated platform as one of the leading developers.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level.
• Respond promptly and professionally to bug reports. 
• Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
• Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
• Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
• Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.

4-10 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on performance/delivery schedule)

(We do ZERO deductions since the salary will be paid from US/Singapore)

Customer / Tech Support Engineer JD

We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.

• Participate in requirement, design discussions, and come up with solutions according to functional specifications
• Develop in-depth product expertise as a master Fulfil user and teacher
• Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
• Technical support and troubleshooting production issues and solution implementation
• Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
• Identifying and resolving application issues, providing feedback for product improvements and overall direction
• Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
• Involved in other programming and documentation including API references, guides, and tutorials
• Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better

• Demonstrated proficiency with Python and SQL
• Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
• Ability to adapt and write high-quality code that will be peer-reviewed.
• Familiarity with code versioning tools like GIT.
• Experience in working with web services i.e. HTTP, REST, JSON
• Superior interpersonal and customer support skills to provide excellent service