International Non Voice Process

Job Overview

As a Profile Data Setup Analyst, you will play a key role in configuring, analysing, and managing product

data for our customers. You will work closely with internal teams and clients to ensure accurate,

optimized, and timely data setup in Windowmaker software. This role is perfect for someone who

enjoys problem-solving, working with data, and continuously learning.

Key Responsibilities

• Understand customer product configurations and translate them into structured data using

Windowmaker Software.

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with customer-specific rules and industry practices.

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate quoting and manufacturing.

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver complete and tested data setups on time.

• Provide training, guidance, and documentation to internal teams and customers as needed.

• Continuously look for process improvements and contribute to knowledge-sharing across the team.

• Support escalated customer cases related to data accuracy or configuration issues.

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and attention to detail.

Required Qualifications

• 3–5 years of experience in a data-centric role.

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field.

• Experience with product data structures and product lifecycle.

• Strong analytical skills with a keen eye for data accuracy and patterns.

• Ability to break down complex product information into structured data elements.

• Eagerness to learn industry domain knowledge and software capabilities.

• Hands-on experience with Excel, SQL, or other data tools.

• Ability to manage priorities and meet deadlines in a fast-paced environment.

• Excellent written and verbal communication skills.

• A collaborative, growth-oriented mindset.

Nice to Have

• Prior exposure to ERP/CPQ/Manufacturing systems is a plus.

• Knowledge of the window and door (fenestration) industry is an added advantage.

Why Join Us

• Be part of a global product company with a solid industry reputation.

• Work on impactful projects that directly influence customer success.

• Collaborate with a talented, friendly, and supportive team.

• Learn, grow, and make a difference in the digital transformation of the fenestration industry.

REVIEW CRITERIA:

• Strong Credit & Risk strategist profile
• Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
• Must have strong understanding of automated underwriting and SMS underwriting for lending
• Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
• B2C Fintech Product companies 

ROLE & RESPONSIBILITIES:

We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.

WHAT YOU’LL DO:

• Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
• Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
• Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
• Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
• Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
• Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
• Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
• Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
• Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.

IDEAL CANDIDATE:

• 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
• Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
• Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
• Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
• Strong communication, cross-functional collaboration, and a proactive, analytical mindset.

PERKS, BENEFITS AND WORK CULTURE:

• Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
• Best of both worlds: startup energy + listed company stability.
• Competitive pay and fast-track growth.

Job Description:

Look for candidates who are preferably immediate joiners and have stability in career

Skills - DS Algorithms, Oops Concept,

Job Brief-

·       Understand product requirements and come up with solution approaches

·       Build and enhance large scale domain centric applications

·       Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Role

We are seeking an experienced Senior Fullstack Engineer to join our team, working closely with the global content platform and new initiatives team. Your primary focus will be on developing new products, creating prototypes, and exploring novel use cases with emerging technologies. In this role, you'll collaborate closely with product managers and the platform team to drive innovation, rapidly develop new applications, and push the boundaries of what's possible with cutting-edge tech. If you're passionate about pioneering solutions and want to shape our company's future through creative exploration of new possibilities, we want you on board.

Responsibilities

• Take a lead role in the full software development lifecycle for assigned applications, encompassing design, hands-on engineering, prototype development, and code reviews.
• Mentor and guide engineering peers while driving transformation within various technology domains.
• Serve as an engineering leader on an agile team, focusing on building scalable software solutions through consistent development practices, including tools, common components, and documentation.
• Lead and manage code reviews, ensuring high-quality codebase.
• Promote engineering excellence, particularly in the realm of automated unit testing.
• Collaborate closely with product owners to define product and engineering roadmaps.
• Tackle software debugging and identify code defects for remediation.
• Oversee the deployment, support, and monitoring of software in both development and production environments.
• Contribute to the automation of deployment processes in various environments.
• Work towards ensuring that all applications can scale and explore self-healing solutions.

Requirements

• 5+ years of experience with web application frameworks such as Symfony, Laravel, React, or similar. GraphQL experience is a plus.
• Experience with data-driven architecture and systems design, RESTful APIs, and microservices architecture.
• Proficiency utilizing SQL, NoSQL, in-memory, and distributed SQL (e.g., PostgreSQL, Redis, MongoDB, AuroraDB)
• Experience integrating with 3rd party APIs, external frameworks, and libraries
• Expert-level understanding and implementation of cloud-native architectures (AWS serverless or containers preferred) at scale in production
• Demonstrated understanding and implementation of software design principles such as SOLID and DRY with Software as a Service (SaaS), multi-tenancy application development
• Embraces the concepts of Agile Scrum software development and its related collaboration and issue-tracking tools (e.g., JIRA, Rally)
• Experience working in a Continuous Integration / Continuous Delivery (CICD) model, including GitHub and CI pipeline automation tools
• Ability to triage and resolve incidents and lead incident investigations.
• Must be able to ensure Agile/Scrum concepts and principles are adhered to and be a voice of reason.

Why Join JoVE?

• When working with JoVE, you can expect salary and benefit package competitively placed within the local market
• You will make a direct impact in accelerating science research and in improving student learning in science education
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration
• Our strong promotion from within culture draws a clear path to advance your career with us

Key Responsibilities

• Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
• Writing job descriptions and posting to relevant media platforms. Screening applicants for competency with the job requirements.
• Arranging telephone, video, or in-person interviews.
• Performing background and reference checks.
• Presenting the resumes of the most suitable candidates to the hiring manager.
• Offering job positions and completing the relevant paperwork.
• Keeping track of all applicants as well as keeping applicants informed on the application process.
• Forecasting recruitment budgets.
• Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioural questions)
• Build a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated.

Candidate Profile:You have:

• Proven work experience in recruitment - ideally as a Technical Recruiter
• Hands-on experience with various interview formats (e.g., Teams, Zoom, Google Hangouts)
• Technical expertise with an ability to understand and explain job requirements for IT roles.
• Experience using LinkedIn Talent Solutions to source quality candidates.
• Excellent verbal and written communication skills
• Strong tenacity and ability to build a solid network.

Awesome to have:

• Any experience working in Healthcare Technology

Education and Experience:

• Degree in HR, communications, marketing, business or similar
• 2 year of HR experience in a Tech Company
• Strong experience in tech-based roles
• Good interpersonal and decision-making skills.

What you need to have: