Cutshort logo
Purplerain
Purplerain cover picture
Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

PurpleRain is a bootstrapped distributed SaaS startup that solves real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. The company operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. PurpleRain is a new age startup that challenges age-old notions, workflows, and structures by building globally successful products used by inc500 companies. The company aims to solve real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. PurpleRain is a bootstrapped distributed SaaS startup that operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. The company's team of 50+ works passionately, driven by data, and loves working with chaos to build products at blitzscale.
Read more

Connect with the team

Profile picture
Banashree Paul
Profile picture
Reena KJ

Company social profiles

bloglinkedin

Jobs at Purplerain

Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 3 yrs
₹1L - ₹3L / yr
Tech Support
Communication Skills
Customer Success
Responsibilities: Frontline support via live chat, tickets, and telephone. Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product Performs miscellaneous job-related duties as assigned by the supervisors and management. Provide customer support and technical support for various products Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Required Skills: 1-2 years of Technical Support Experience. B.E/ B.Tech Graduate preferred. Strong written and verbal communication skills Excellent interpersonal and customer care skills Understanding of technical terminologies Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with the ability to multi-task Experience in Web Hosting and VPN Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred Willing to work in shifts in a 24/7 environment.
Read more
Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹3L / yr
VPN
Troubleshooting
voice support
nonvoice
Business Process Outsourcing (BPO)
PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.
Read more
Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹5L / yr
Windows Server Administration
WHMCS/Cpanel
web hosting
Linux/Unix
Shell Scripting
+1 more
o Perform Level 1 troubleshooting of server slowdowns and errant behavior, based on specific procedures o Escalate technical problems to various parties including on-call engineer and vendors o Efficiently communicate with customer regarding ongoing issues • Experience configuring and troubleshooting various operating systems with an emphasis on Linux • Experience configuring and troubleshooting networking and web technologies (TCP/IP, DNS, LAMP stack, etc.)
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Virtana cover picture
Virtana's logo

Virtana

https://virtana.com
Founded
2008
Type
Product
Size
100-500
Stage
Profitable

About the company

Virtana’s AI-powered platform delivers the deepest hybrid infrastructure observability, empowering you to optimize performance, reduce costs, and mitigate risks.


Founded in 2008, more than 150 Global 2000 enterprise customers such as AstraZeneca, Dell, Apple, Geico, Costco, Nasdaq, and Boeing, have long valued Virtana's software solutions. With advanced AI-powered capabilities, Virtana helps IT teams proactively address issues, streamline operations, and transform infrastructure into strategic assets in today's rapidly evolving digital landscape.


In 2023 Virtana Corp. was named:

  • Top 20 Coolest Cloud Monitoring Companies (Cloud 100) by CRN.
  • Best Place to Work in the Bay Area by Comparably.
  • In eight Gartner® reports for innovation in Infrastructure Monitoring and Artificial Intelligence for IT Operations (AIOps).


💰 Funding details

In the most recent funding round, Virtana raised $73 million in Series C funding in January 2022, led by Atalaya Capital Management and Elm Park Capital Management, among others. Virtana has raised a total of $192.42 million so far!

Jobs

6

Proximity Works cover picture
Proximity Works's logo

Proximity Works

https://proximity.tech
Founded
2019
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

We are Proximity - a global team of coders, designers, product managers, geeks and experts. We solve hard, long-term engineering problems and build cutting edge tech products.


About us

Born in 2019, Proximity Works is a global, fully distributed tech firm headquartered in San Francisco - with hubs across Mumbai, Dubai, Toronto, Stockholm, and Bengaluru. We’re in the business of solving high-stakes engineering challenges with AI-powered solutions tailored for industries like sports, media & entertainment, fintech, and enterprise platforms. From real-time game analytics and ticketing workflows to creative content generation, we help build software that serves millions every day.


About the Founders

At the helm is Hardik Jagda, CEO - a technologist with a startup DNA who brings clarity to complexity and a passion for building delightful experiences.


Milestones & Impact

  • Trusted by some of the world’s biggest players - from major media & entertainment giants to one of the world’s largest cricket websites and the second-largest stock exchange in the world.
  • Delivered game-changing tech: slashing content creation by 90%, doubling performance metrics for NASDAQ clients, and accelerating speed/performance wins for platforms like Dream11.


Culture & Why It Matters

  • Fully distributed and flexible: work 100% remotely, design your own schedule, build habits that work for you and not the other way around.
  • People-first culture: Community events, “Proxonaut battles,” monthly off-sites, and a liberal referral policy keep us connected even when we’re apart.
  • High-trust environment: autonomy is encouraged. You’re empowered to act, learn fast, and iterate boldly. We know great work comes when talented people have space to think and create.

Jobs

3

Inferigence Quotient cover picture
Inferigence Quotient's logo

Inferigence Quotient

https://inferq.com
Founded
2017
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Deep Tech Startup Focusing on Autonomy and Intelligence for Unmanned Systems. Guidance and Navigation, AI-ML, Computer Vision, Information Fusion, LLMs, Generative AI, Remote Sensing

Jobs

3

Beyond Seek Technologies Pvt Ltd cover picture
Beyond Seek Technologies Pvt Ltd's logo

Beyond Seek Technologies Pvt Ltd

https://beyondseek.com
Founded
2020
Type
Products & Services
Size
0-20
Stage
Profitable

About the company

Beyond Seek is a team of R.A.R.E individuals who're solving impactful problems using the best tools available today!

Jobs

1

Middleware cover picture
Middleware's logo

Middleware

https://middlewarehq.com
Founded
2022
Type
Product
Size
20-100
Stage
Raised funding

About the company

Sick of the endless waiting? Waiting on code reviews, QA feedback, or that "quick call"? At Middleware, we’re all about freeing up engineers like you to do what you love—build. We’ve created a cockpit that gives engineering leaders the insights they need to unblock teams, cut bottlenecks, and let engineers focus on impact. 


Middleware is building a productivity OS for engineering teams. They provide visibility into engineering pipelines and offer actionable insights to improve software delivery processes. The platform is trusted by 500+ teams worldwide and is SOC2 certified.


Why You'll Love Working with Us 💖

We’re engineers at heart. Middleware was founded by ex-Uber and Maersk engineers who know what it’s like to be stuck in meeting loops and endless waiting. If you're here to build, to make things happen, and to change the game for engineering teams everywhere, let’s chat!

Jobs

1

Talent Pro  cover picture
Talent Pro 's logo

Talent Pro

https://talentpro.org.in
Founded
2024
Type
Services
Size
10-50
Stage
Bootstrapped

About the company

Jobs

318

IotBeat cover picture
IotBeat's logo

IotBeat

https://iotbeat.com
Founded
2024
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Jobs

3

Quidcash cover picture
Quidcash's logo

Quidcash

https://quidcash.in
Founded
2023
Type
Product
Size
20-100
Stage
Raised funding

About the company

Jobs

4

Founded
Type
Size
Stage

About the company

Jobs

73

Hiret Consulting cover picture
Hiret Consulting's logo

Hiret Consulting

https://hiret.app
Founded
2023
Type
Services
Size
0-10
Stage
Profitable

About the company

Home

Jobs

5

Want to work at Purplerain?
Purplerain's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs