Cutshort logo
CustomerSuccessBox logo
Associate Implementation Engineer
Associate Implementation Engineer
CustomerSuccessBox's logo

Associate Implementation Engineer

Anu Dudhat's profile picture
Posted by Anu Dudhat
0 - 1 yrs
₹4.2L - ₹4.6L / yr (ESOP available)
Remote only
Skills
Implementation
Tech Support
API
Data integration

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

 

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

  • Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
  • Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
  • Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
  • You will get opportunities to learn & develop on different technologies and platforms. 
  • Understand the business requirement as to prioritize data sources and objects.
  • Conduct workshops with customers to break the requirement in smaller & achievable format.
  • Create an implementation framework to capture and decide what are all the data that is required
  • Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
  • You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
  • Resolve customer issues, with or without collaboration with other teams; 
  • Build strong customer relationships by maintaining high levels of engagement and communication.
  • Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
  • Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
  • Pass Feedback to Product Management
  • Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

  • Tech – Learning about huge enterprises tech stack
  • Tech – Understanding enterprise technical architecture and implementation
  • Tech - Understanding of APIs/JS/analytics
  • Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
  • International Customer exposure – Talking to industry leaders

 

What Makes You The Right Fit

  • Any experinece where you have done some Customer facing role. 
  • Is hands on with BI tools. (good to have)
  • Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
  • Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
  • Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology

What This Is Not

  • This is NOT a 9 to 5 job.
  • We don't offer or encourage any hierarchical structure.

Compensation

  • Among the best in the industry.
  • Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

 

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

 

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

 

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

 

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

 

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

 

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

 

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About CustomerSuccessBox

Founded :
2017
Type :
Product
Size :
20-100
Stage :
Raised funding

About

CustomerSuccessBox is an AI-powered Customer Success software that drives product adoption, enables business to grow recurring revenue, reduce churn and drive retention.
Read more

Connect with the team

Profile picture
Anu Dudhat

Company social profiles

bloglinkedintwitter

Similar jobs

Jaipur
2 - 5 yrs
₹3L - ₹5L / yr
Sales
Communication Skills
Negotiation
Lead Generation
Sales strategy

Company Description

Founded in 2017, NLET Solutions Private Limited is a technology-driven organization committed to innovating and automating business processes. Specializing in School & College ERP, CRM solutions, and business automation software, NLET empowers educational institutions, enterprises, and MSMEs by enhancing productivity and streamlining operations with AI-driven solutions. With a customer base of over 1,000 businesses and organizations, NLET has significantly reduced manual workload and enhanced operational efficiency. Based in Jaipur, NLET also provides digital growth solutions, including website development, digital marketing, and lead generation through automation.

 

Role Description

This is a full-time, on-site role located in Jaipur for a Business Development Manager. The selected candidate will identify and generate business opportunities, build and maintain relationships with prospective clients, and drive revenue growth. Day-to-day responsibilities include conducting market research, developing and executing sales strategies, managing client communications, and collaborating with internal teams to meet customer needs and achieve targets. The role requires strong analytical, interpersonal, and negotiation skills to successfully drive client acquisition and retention.

 

Qualifications

·        Proficient in Sales, Business Development, Client Relationship Management

·        Skilled in Market Research, Lead Generation, and Prospect Analysis

·        Experience in Proposal Development, Presentation, and Negotiation

·        Strong understanding of CRM tools and Software Solutions, particularly SaaS

·        Proactive mindset with the ability to develop strategic goals and meet targets

·        Excellent collaboration, interpersonal, and team management skills

·        Bachelor's or Master's degree in Business Administration, Marketing, or a related field

·        Previous experience in the technology or SaaS industry is highly desirable

 

Required

·        Graduate / MBA preferred

·        3+ years B2B sales

·        Team management

·        CRM proficiency

·        Good English communication

·        Negotiation & closing

·        Target-driven mindset

 

Preferred

·        IT / ERP / SaaS sales

·        EdTech or enterprise sales

·        Schools & colleges domain

·        Lead gen automation

·        Startup experience

Read more
Magicworks IT Solutions
Nikhita Deshmukh
Posted by Nikhita Deshmukh
Pune
2 - 3 yrs
₹3L - ₹4.4L / yr
Acquisition
Customer Relationship Management (CRM)

Upload CV On - https://magicworksitsolutions.com/sales-executive/


As a Sales Executive at Magic works IT Solutions Pvt Ltd a Digital Marketing Agency, you will play a crucial role in driving revenue growth by acquiring new clients and fostering strong relationships with existing ones. You will be responsible for understanding client needs, presenting tailored digital marketing solutions, and closing deals. The ideal candidate is a dynamic and results-oriented individual with a passion for digital marketing and a proven track record in sales.

Experience: 2 to 4 years

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• Proven experience in B2B sales, preferably within the digital marketing industry.

• Strong understanding of digital marketing concepts and strategies.

• Excellent communication and presentation skills.

• Ability to work independently and collaboratively in a team environment.

• Results-driven with a focus on achieving and exceeding sales targets.

• Familiarity with CRM software and other sales tools.

Key Responsibilities:

1. Client Acquisition:

• Identify and target potential clients through market research, networking, and lead generation.

• Conduct outreach to prospects through various channels, including cold calling, emails, and social media, to present our digital marketing services.

2. Consultative Selling:

• Understand clients’ business objectives and challenges to offer customized digital marketing solutions.

• Conduct thorough needs assessments and provide clients with clear insights into how our services can address their specific goals.

3. Proposal Development:

• Collaborate with the internal team to create comprehensive and compelling proposals that showcase our services and align with client needs.

• Present proposals to clients in a clear and persuasive manner, addressing any questions or concerns.

4. Relationship Management:

• Build and maintain strong, long-lasting relationships with clients.

• Act as the main point of contact for clients, ensuring their satisfaction and addressing any issues that may arise.

5. Sales Target Achievement:

• Set and achieve monthly, quarterly, and annual sales targets.

• Continuously assess and improve sales strategies to maximize revenue opportunities.

6. Market Intelligence:

• Stay informed about industry trends, competitors, and emerging technologies in the digital marketing space.

• Provide feedback to the team regarding market demands and client preferences.

Read more
MathonGo
at MathonGo
1 recruiter
G Pritiranjan
Posted by G Pritiranjan
Bengaluru (Bangalore)
0 - 1 yrs
₹6L - ₹10L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconRedis
skill iconReact.js
skill iconDocker
+7 more

WHAT YOU'LL WORK ON


  • Build and scale backend services using Node.js & Express
  • Architect and optimize MongoDB schemas for performance
  • Contribute to frontend features with Next.js & React
  • Debug production issues, optimize API latency & CI/CD pipelines
  • Integrate MathJax (LaTeX rendering) & VdoCipher (secure video)


WHAT WE'RE LOOKING FOR


  • Strong DSA fundamentals — logical thinking over competitive coding
  • Deep JavaScript/TypeScript knowledge: Closures, Promises, Event Loop
  • 1–2 original projects (no To-Do apps or tutorial clones)
  • Ability to independently pick up Docker, Redis, or AWS
  • Ownership mindset — ensure it works in production, not just locally


BONUS POINTS


  • Docker / containerization basics
  • Real-world AWS experimentation (EC2, S3, Lambda)
  • Active GitHub profile: open-source contributions or unique projects


AI Usage Policy:

We encourage AI tools (Cursor, Copilot, GPT-4) as force multipliers — but you must own your code, explain rade-offs, and debug without solely relying on AI.



HOW TO APPLY


  • Share your GitHub profile link
  • Include live demo links to your best, most original projects


We value what you've built far more than what's on your resume.


Read more
Rivos Inc
Deepa Savant
Posted by Deepa Savant
Taiwan
3 - 20 yrs
₹2L - ₹15L / yr
System on a chip
ODM
NPI
I2C
SPI
+6 more
(TAIWAN) HSINCHU, TAIWAN /
ENGINEERING – PLATFORM ENGINEERING (HW) /
FULL-TIME
/ HYBRID
 
Positions are open for full-time engineers in the platform and board design.

Responsibilities

    •  Schematic capture, board block design, defining routing constraints, layout review, and simulation
    • System design for chip bring-up boards and final systems
    • Lab bring-up, test, and debugging
    • Co-designing with power and signal integrity analysis specialists
    • High-speed interface characterization
    • Debugging system-level issues
    • Resolving system-level issues related to silicon validation and characterization
    •  Work with ODMs to facilitate the NPI (New Product Introduction) process

Requirements

      • Experience designing SoC/CPU boards (schematic, layout, manufacturing, debug)
      • Familiarity with a variety of board-level interfaces: I2C, SPI, DDR, etc
      • Knowledge of high-speed, high-power, system design
      • Design and analysis of power supplies
      • CPU/SoC/Microcontroller system architecture familiarity
      • Test automation expertise using Python or other languages
      • Board-level analog and digital circuit design expertise
      • HDL experience is a plus
      • Excellent skills in problem-solving, written and verbal communication, excellent organization skills, and highly self-motivated.
      • Ability to work well in a team and be productive under aggressive schedules.
      • Desire to learn new skills and attack novel problems.
      • Able to travel to ODM’s factory and/or Rivos’s oversea office for on-site support and meetings
 

Education and Experience

    • Master’s Degree or Bachelor’s Degree in the technical subject area.


Note

Annual job salary: The annual job salary mentioned in the posting is a default number taken by cutshort and is inaccurate.

Resumes

Interested folks with 3+ years of experience, Please reach out to the Job Poster to learn more about the job and discuss details.
Read more
Our Client offers deployment of multiple GRC Solutions
Our Client offers deployment of multiple GRC Solutions
Agency job
Hyderabad
3 - 10 yrs
₹6L - ₹30L / yr
Microsoft Dynamics CRM
Microsoft Dynamics
Microsoft Dynamics NAV
Microsoft Dynamics AX

Key aspects of this role:

 

  • Develop, deploy, customize and integrate Microsoft Dynamics CRM
  • Customize and create CRM entities
  • Provide technical expertise for the Dynamics CRM and Microsoft development technologies and environments
  • Participate in all phases of System Development Life Cycle
  • Designing of the Product as per the requirement
  • Implement data migration and integration using Dynamics CRM tools
  • Follow development best practices and document required technical artifacts related to the project
  • Supporting in the implementation of the Project through Training & other means
Read more
Gurugram, Noida
3 - 6 yrs
₹5L - ₹9L / yr
Business Development
Lead Generation
Inside Sales
Revenue growth
Customer Success
+2 more

Inside Sales Executive

Skill requirement: 4+yrs exp in outbound sales and lead generation in a similar industry.  Excellent communication skills are a must. IT background preferred.

 

JD

  1. Generate quality Leads from Online Sources starting by Searching the database ( Linkedin, Twitter, Facebook etc) or target audience (B2B) from the internet or other sources till generating suspects and prospects for the Sales Closure team
  2. Locate the right person in the organization and Make the first pitch
  3. Send solutions and Services marketing collateral/ material over email
  4. Follow up, pitch, and convince the customer to try us/take a demo or free trial of services wherever we offer. 
  5. Schedule an online meeting or discussion or chat with interested suspects through skype/phone for the sales closure team 
  6. Use our sales CRM tool, and update it at every step of the process.
  7. Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
  8. Validate Leads by following our Sales qualification process
  9. Responsible for Data Mining and Market Research through the internet, Building databases, Proficient in secondary research.

 

Read more
Ather Energy
at Ather Energy
4 recruiters
Shabin Belliappa
Posted by Shabin Belliappa
Bengaluru (Bangalore)
4 - 9 yrs
₹15L - ₹35L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+1 more

You’ll be our: Business Software Team Lead

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Engineering Manager, Ather Web Stack.

You’ll be a member of:  Software & Intelligence

 

What you’ll do at Ather:

  • Guide development team efforts towards successful project delivery.

  • Provide technical leadership to teammates through coaching and mentorship.

  • Maintain high standards of software quality within the team by establishing good practices and habits.

  • Identify and encourage areas for growth and improvement within the team.

  • Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web-based business applications.

  • Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code.

  • Package and support deployment of releases.

  • Develop, refine, and tune integrations between applications.

  • Analyze and resolve technical and application problems.

  • Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

  • Adhere to high-quality development principles while delivering solutions on-time and on-budget.

 

Here’s what we are looking for: 

  • Expert level of experience working with technologies like Nodejs and javascript.

  • Strong DevOps focus and experience building and deploying infrastructure with cloud deployment technologies.

  • Hands-on experience in writing applications at scale.

  • Experience with test-driven development and automated testing frameworks.

  • Experience with Scrum/Agile development methodologies.

  • Expertise with code reviews with a major focus on best performance, scalability, security and future expansion.

  • Should have worked on Scalable projects / large applications / Microservices architecture.

  • Should have worked primarily on Backend Development projects.

  • Good to have Object Oriented Development in languages like Java.

  • Familiar with various design and architectural patterns.

  • Experience in leading a high performing engineering team of ~5 members.

 

 

You bring to Ather:

 

  • 5+ years’ experience as a Software Developer

  • Prior experience in a technical leadership position

  • College or University degree in Computer Science or a related discipline 

Read more
Agilex Tech Solutions
at Agilex Tech Solutions
1 recruiter
Imraan Kadwa
Posted by Imraan Kadwa
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹5L - ₹10L / yr
Fullstack Developer
Cloud Computing
Databases
skill iconNodeJS (Node.js)
skill iconJava
+3 more
SENIOR SaaS FULL-STACK DEVELOPER/ARCHITECT Job Summary Looking for an experienced, entrepreneurial and multi-talented full-stack developer who is ahead of the game and yearning to create cutting-edge world class business solutions. You will map the path forward and lead the full development effort. Must be a coding guru! * Must have played a leading role in end-to-end cloud based product development lifecycle * Lead the architecture of our products and implement the design and technology objectives * Architect and write scalable and high quality code * Leverage existing open source technology where appropriate * Work on POCs and cutting-edge features * Solve tough design and architectural problems * Strongly follow Agile Scrum methodology to make sure the projects are accurately estimated and delivered on schedule * Influence product decisions, features and APIs based on real-world usage experience * Deploy applications on AWS cloud with ability to quickly debug hosting related issues * Managing the interchange of data between the server and the users * Oversee the technologies, tools and techniques within the team * Ensure quality of the deliverable and adoption of development best practices and methodologies * Plan and execute the development roadmap * Collaborate with all stakeholders to bring projects from conception to production to completion * Research new technologies regularly to make sure the team is always working on top of the edge technologies * Ability to write code and test new and innovative web applications, integrate web tools or new features, develop or integrate new code, maintain and address existing code * Must have extensively hands on coding experience SKILLS * Full-stack hands-on product development experience with SaaS solutions * Experience with SaaS scalable technologies * Experience in PHP and restful API frameworks * Good understanding of HTML, CSS, Javascript & jQuery * Strong knowledge of data structures and algorithms * Experience in designing of large scale software solutions * Management of hosting environment, including database administration * Familiarity with lean concepts, and experience practicing SCRUM * MUST HAVE PORTFOLIO OF WORK TO PRESENT AND MUST HAVE WORK EXPERIENCE – THIS IS NON-NEGOTIABLE!
Read more
Futuri5e
at Futuri5e
1 recruiter
DILIP KUMAR
Posted by DILIP KUMAR
Remote, Hyderabad
3 - 7 yrs
₹5L - ₹10L / yr
skill iconAndroid Development
skill iconJava
skill iconAndroid Testing
Responsibilities Design and build advanced applications for the Android platform Collaborate with cross-functional teams to define, design, and ship new features Work with outside data sources and APIs Unit-test code for robustness, including edge cases, usability, and general reliability Work on bug fixing and improving application performance Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Read more
Sunmatic Technologies Pvt. Ltd.
Sugeesh Sugathan
Posted by Sugeesh Sugathan
Pune
3 - 5 yrs
₹3L - ₹5L / yr
skill iconJavascript
skill iconPHP
skill iconjQuery
We are an end-to-end online marketing & technology company with a pay-for- performance search model supported by a team with more than 10 years of experience. We are an online technology company and a group of passionate search marketers, business brains, financial marketers, web technology and online advertising experts – we create online products and marketing tools for our BSFI clients.We drive awareness, engagement and conversions for our clients. Our interactive services include - search engine marketing (SEM), search engine optimization (SEO), affiliate and social media marketing. Our design & analytics teams ensure that our clients have a captivating, memorable experience when their customers interact and engage with their brands. We work with Top brands in the insurance industry like ICICI Prudential, HDFCLife, Bajaj Allianz, Bharti Axa to name a few. Should be a coder at heart and a researcher in spirit. A software engineer with hands on experience with Programming, Creative, a trouble shooter. Should be passionate about technology and have a dream to change the status-quo and ready to change the world. Having Knowledge of social network analysis, big data algorithms and machine learning technologies would be an added advantage but not compulsory.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos