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Tech Support Engineer
Tech Support Engineer
NexSales's logo

Tech Support Engineer

vinod yadav's profile picture
Posted by vinod yadav
1 - 3 yrs
₹1L - ₹2L / yr
Mumbai
Skills
Tech Support
Computer Networking
Microsoft Windows Server
Hardware installation
Desktop administration
Laptop repair
Server administration
We’re looking for Tech Support Engineer for IT Dept. Job Description :- • Install, upgrade, support and troubleshoot for Laptop ,computer hardware, voice equipment and any other authorized peripheral equipment. • Troubleshooting day to day system and network problems and diagnosing and solving hardware or software Issue • Working technical knowledge of TCP/IP protocols, operating systems and Cisco Routers, switches and Sonic firewall experience. • Management of AD user accounts and access controls • Responsible for the implementation, support, administration and management of Thin clients and servers • Backup & Restoration of data as per the request from users • Asset Management • Ready to working in routing shift. Requirements • BE in Electronic / Computer’s or equivalent experience. • MCSE & CCNA certification preferred. • 2-3 years directly related work experience in a technical support position • Experience supporting Windows 7 , Microsoft Office latest version, Outlook in and Exchange Environment, Internet Explorer, system hardware issues, desktops, laptops, printers, and Antivirus both in person and remotely. • Knowledge of multiple desktop programs, configuration and debugging techniques. • Good understanding of VoIP technologies will be preferred • Strong problem solving skills, work ethic, detail oriented as well as excellent oral and written communication skills.. • Experience with TCP/IP and general networking issues.
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Shubham Vishwakarma

Full Stack Developer - Averlon
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About NexSales

Founded :
2008
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Nexsales is a global B2B marketing company dedicated to growing sales pipeline for our clients in the USA. We have 150+ global professionals with headquarters in USA, Singapore & Mumbai.

Our customers include Symantec, HP, Diesel, Coca Cola, Timberland, Smirnoff, Thomson Reuters, Fox Star, Walt Disney, and Reliance.

As the Innovation Team at Nexsales, we have created 2 suites of products - VoiceReach & RightLeads - a live call automation system and a machine learning based curated marketing database. Our core values are - stay focused on creating value for end-user, always ask why, innovate, automate and always think like a startup. We believe that we are creators of our products and not just software developers.

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Shubham Vishwakarma

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