Pune
1 - 5 yrs
₹-1L - ₹4L / yr
Full time
Skills
Telesales
Tech Support
Customer Success
JOB DESCRIPTION FOR CSE
Skills and Qualifications
Excellent Customer service and negotiation skills
Basic PC skills including quick data entry
Strong Analytical Skills and ability to work through ambiguous situation
Willing to work in 24/7 shifts
Willing to work
Graduate in any field with minimum of 1-2 years of work experience as a Sales Executive (or similar)
Foreign Language skill will be an added asset
Willing to work in Pune Kharadi 411014
Job Description and Duties
1. Maintain company product knowledge
2. Receive and resolve customer queries via inbound phone call/email/web chat
3. Provide support on non technical account management customer queries
4. Effectively articulate necessary customer and non-technical information to customers in a
5. simple and concise manner.
6. Guide customer through online payment portal and ensure a smooth sales process.
7. Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions
8. Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
About Dhanush Tech
Founded
2018
Type
Services
Size
20-100 employees
Stage
Raised funding
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