Telesales Executive

Job Description – Workday Support Lead (Learning & Talent)

Location: Bangalore

Work Mode: 5 Days Work from Office

Experience: 6–10 Years

Workday Experience: Minimum 3 Years of recent/latest experience

Role Summary

We are seeking an experienced Workday Support Lead to manage and support Workday Core HCM and Workforce Management modules. The ideal candidate will serve as the primary functional expert, ensuring smooth operation, configuration, issue resolution, and continuous enhancement of Workday solutions. This role requires direct stakeholder engagement and close collaboration with business teams and external partners.

Key Responsibilities

• Lead day-to-day support for Workday Core HCM, Benefits, Payroll, Time Tracking, and Absence Management modules.
• Manage incident resolution, troubleshooting, root cause analysis, and service requests.
• Configure and maintain business processes, security roles, reports, calculated fields, and integrations as required.
• Partner with HR, Payroll, Benefits, and Operations stakeholders to understand business requirements and provide effective Workday solutions.
• Support Workday releases, testing activities, regression testing, and deployment of new features.
• Monitor data quality and ensure compliance with organizational policies and procedures.
• Coordinate with implementation partners and vendors for issue resolution and enhancement activities.
• Maintain functional documentation, process guides, and knowledge repositories.
• Drive continuous improvement initiatives across supported Workday modules.

Required Skills

• Strong expertise in:
• Workday Core HCM
• Benefits
• Payroll
• Time Tracking
• Absence Management
• Experience in business process configuration and security administration.
• Strong analytical and troubleshooting skills.
• Familiarity with Workday reporting and calculated fields.
• Experience supporting global HR systems and processes.
• Excellent stakeholder management and communication skills.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business, or related field.
• Workday certifications are highly preferred.
• Experience working in GSI, GCC, or enterprise support environments is desirable.

Hi 

Position: Senior Data Engineer 

Experience: 5–7Years

Location: Bangalore / Chennai / Hyderabad / Pune

Work Model: Hybrid (Mandatory 2 Days Work From Office)

Job Description

• Design and build Bronze, Silver, and Gold data pipelines using Microsoft Fabric and Databricks.
• Implement Cascade 1.0 & 2.0 merge logic in the Silver layer, including handling new and nulled columns.
• Migrate legacy SQL Server tables, views, and stored procedures into Microsoft Fabric Notebooks and Pipelines.
• Develop scalable PySpark transformations and Delta Lake models while optimizing performance and cost.
• Establish data quality checks, lineage, and source-to-target reconciliation.
• Collaborate with Report Engineers and QA teams to deliver governed semantic models.

Mandatory Skills

• Microsoft Fabric (Lakehouse, OneLake, Pipelines)
• PySpark
• SQL / T-SQL
• Delta Lake
• Azure Data Factory (ADF)
• Power BI (Datasets / Semantic Models)
• Databricks
• Medallion Architecture (Bronze / Silver / Gold)

Preferred Skills

• SQL Server
• SSIS / SQL Server ETL Migration
• Lakehouse Architecture
• Data Quality & Validation
• Performance Tuning

Candidate Requirements

• 5-7 years of overall IT experience with a minimum of 5+ years in Data Engineering.
• Hands-on expertise in Microsoft Fabric and/or Databricks.
• Strong experience in PySpark, SQL/T-SQL, Delta Lake, and Azure Data Factory.
• Experience migrating legacy SQL Server/SSIS ETL workloads to modern Lakehouse platforms is highly preferred.
• Good understanding of Power BI datasets and semantic models.
• Strong communication and stakeholder management skills.

Interview & Work Model

• Face-to-Face HR interview is mandatory.
• Candidate should be flexible to travel to the Chennai office whenever required for project-related work.

What do we look for?

The objective of Lead Conversion Specialist focuses on turning potential leads into actual customers through outbound calls.

Responsibilities and Duties :

1. Overall responsible for the lead conversion

2. Achieving 100% target in conversion

3. Convert the lead into conversion through outbound calls

4. Ensuring the customer slots are booked as per their request

5. Proactively handle any objections or issues that arise during the conversion process to facilitate a smooth transition.

6. Explaining the process of installation if asked by customer

Whom do we look for?

1. Effective time management skills to handle a high volume of outbound calls and follow- ups efficiently.

2. Experience working collaboratively with other teams to address the customer needs and improve the service.

3. Demonstrate strong abilities in both verbal communication and active listening.

4. Mandatory fluency in English and Hindi. Knowledge of any south Indian Language is considered as an added advantage.

5. Being a individual role player.

6. Willingness to work varying days and shifts as required.

About ReadyAssist: ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistance, solving the growing demand for onspot and doorstep service due to the faster adaptation of alternative fuel and enable infrastructures; all these through our robust business process, Deep tech and optimization in ground ops. ReadyAssist is also working on the idea of bringing clean Tech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero. For more details about us: www.readyassist.in

Should have min 5 years experience in coding.

thorugh knowledge on HOC , Material UI

Implementing complex react components 

API Integration.

Responsibilities:

Develop and maintain user-facing features for web applications

Collaborate with the design team to implement responsive and visually appealing interfaces

Ensure the technical feasibility of UI/UX designs

Optimize applications for maximum speed and scalability

Stay updated on emerging frontend technologies and industry best practices

Troubleshoot and resolve bugs and performance issues

Work closely with backend developers to integrate frontend components with server-side logic

Participate in code reviews and contribute to a collaborative development environment

Skills:

Proficient in HTML, CSS, and JavaScript

Experience with modern JavaScript frameworks (e.g., React, Angular, or Vue)

Strong understanding of responsive design and cross-browser compatibility

Familiarity with version control systems (e.g., Git)

Knowledge of build tools and package managers (e.g., Webpack, npm)

Ability to translate design mockups and wireframes into code

Excellent problem-solving and debugging skills

Strong communication and collaboration skills

Attention to detail and a passion for delivering high-quality user experiences

Qualifications:

Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience)

Proven experience as a Frontend Developer or similar role

Portfolio showcasing previous frontend projects and development work is a plus

About the Role:

We are seeking a skilled Business Analyst to join our IT team. As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions. You will work closely with stakeholders, developers, and project managers to ensure that requirements are gathered, analyzed, and implemented in alignment with the company’s business objectives. This role demands strong analytical, problem-solving, and communication skills, along with a solid understanding of IT systems.

Key Responsibilities:

1. Requirement Gathering & Analysis:

• Engage with stakeholders to understand business needs and translate them into detailed functional and technical specifications.
• Conduct interviews, workshops, and research to gather business and technical requirements.
• Collaborate with cross-functional teams, including developers, project managers, and UX designers, to ensure project goals align with business objectives.

1. Documentation & Communication:

• Create and maintain Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Prepare user stories, use cases, and process flow diagrams.
• Communicate technical concepts to non-technical stakeholders, ensuring clarity and understanding.

1. System Modeling & Design:

• Utilize modeling tools (such as UML or BPMN) to create workflow diagrams and system architecture.
• Create wireframes and prototypes to visualize the functionality and design of new systems or enhancements.
• Identify process improvement opportunities and recommend solutions.

1. Data Analysis & Reporting:

• Analyze data to identify trends, forecast outcomes, and provide actionable insights to stakeholders.
• Work with SQL databases to query data and assist in reporting.
• Create data visualizations and dashboards using tools like Power BI or Tableau.

1. Project Support & Coordination:

• Work closely with the development team throughout the Agile development lifecycle, ensuring that requirements are implemented effectively.
• Assist in managing sprints, user acceptance testing (UAT), and quality assurance processes.
• Provide post-implementation support and address any issues that arise after system go-live.

1. Stakeholder Management:

• Serve as the primary point of contact between the business stakeholders and the IT team.
• Facilitate communication between all parties, ensuring that stakeholders’ needs are met.

1. Pre-Sales & Post-Sales Support:

• Assist in pre-sales activities by evaluating client requirements, conducting feasibility studies, and providing solutions.
• Participate in post-sales support, ensuring that solutions are successfully implemented and meet the customer’s expectations.

Required Skills & Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Experience: 1+ years of experience as a Business Analyst in an IT company or related field.
• Technical Skills:
• Proficiency in data analysis tools (e.g., SQL) and reporting software (e.g., Tableau, Power BI).
• Knowledge of process modeling tools (e.g., Visio, Lucidchart).
• Familiarity with Agile methodology and tools (e.g., JIRA, Confluence).
• Understanding of APIs and system integrations.

• Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
• Data maintenance in the system as well as resolving data issues.
• Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
• Track work tasks and status in the system
• Follow a set process for processing customer orders within contracted SLA’s
• Utilize internal help desk software systems to accurately document all support activity
• Work closely and cross collaboratively with client internal Operations department

• Excellent communication skills
• Comfortable to work in night shifts
• Exposure to global customers
• Good team player

• Interact and collaborate with Head of Product, Product Managers, Product Designers, UX Designers to understand requirements, communicate your design thinking and ideas. Create product solutions as quick sketches, mockups, high-fidelity visual designs, prototypes to solve the problem at hand. Review, refine and iterate designs and validate them with our users.
• Ensure intuitive and amazing experiences for our users by transforming complex product requirements/concepts into easy-to-use & accessible features.
• Craft every detail of new product features with pixel perfect design, understand the edge cases along with the visual expressions
• Create new patterns that are intuitive, develop scalable design systems with other designers in the team. Adhere to high-quality style standards on typography and graphic design.
• Identification of UX problems in collaboration with customer support and analysts, conduct layout adjustments, iterations based on user feedback, and analysis to increase product adoption.
• Adopt highly efficient design practices to own end-to-end design process (user research, wire-framing, prototype testing, pixel-perfect design solutions).
• Clearly communicate design logic, stories, and concepts to a cross-functional team of designers, engineers, analysts,s and product managers.
• Ability to think and visualize concepts originally. Ability to perform tasks with little or no supervision and observe

• Bachelor’s degree in design or relevant field.
• 4-6 years of experience in UI/UX design for digital products (preferably mobile).
• Portfolio of professional UX design work for mobile (Android & IOS) platforms.
• Experience in building and shipping mobile/web applications independently end to end.
• Familiarity with technical constraints and limitations to design for platforms such as mobile apps(Android/iOS) desktop and responsive web.
• Proficient with industry-standard design tools (Figma, Sketch, InVision, Adobe Creative Suite, Zeplin, etc.)
• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.
• Continued education and research into the latest UI/UX trends and current design strategies.

About Hooman: We at hooman are career designers, we help youg graduates to create their career in management space. We are a young GOI registered startup with varied experienced team members from Bureaucrates to Serial entrepreneur in core team. We are building our initial team with the vision that the candidiate joiing us can lead a bigger team in coming future.

" To completely oversee the most crucial administrative task of developing and executing strategies via coordination among various subordinates"


1. To devise strategies, campaigns, events in order to increase the awareness of the courses designed by Hooman.
2. To follow end to end process of student admissions, right from interest generation to admission conversion.
3. To closely work with directors of the partnered institution to devise innovative strategies via delegations with managements of other institutions PAN India.
4. To attend and respond to all student queries and concerns related to the course, University, exams, admissions, placements and any other institution related matters.
5. To increase Student engagement through multi level strategies of content creation.
6. To deliberate with university in registration and administration process.
7. Conducting presentation in various institutions so as to create awareness and promote unique industry led courses devised by Hooman.
8. To undertake academic counselling sessions to students and parents and help them understand the industry and job scenario better.


Apart from the salary mentioned in the description, we have huge incentive structure to provide employees with more earning opportunities.