Telesales Executive

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Layer Tech Solutions is hiring a Web Developer with 1–3 years of experience

• Responsible for designing, developing, and maintaining responsive web applications
• Must have strong skills in HTML, CSS, and JavaScript
• Experience with modern frameworks like React or Angular preferred
• Knowledge of backend technologies (Node.js, PHP) is a plus
• Looking for proactive, team-oriented individuals
• Opportunities to learn and grow in a dynamic environment
• Passion for clean, scalable code is highly valued
• Full-time position with competitive benefits

Job Responsibilities

• At least 1-3 Years of Mobile App Development experience in React Native Framework.
• Experience on web service integration (SOAP, REST, JSON, XML).
• Worked on Social API integration, Core location APIs, Payment gateway integration, Google Maps, Webviews, Push Notification Service.
• Must have strong experience in Javascript, React JS.
• Strong Knowledge of SQLite, MySQL, Firebase or similar databases.
• Strong experience in sensors like accelerometer & gyroscope and detecting / correcting memory usage issues.
• Knowledge of HTML5 & CSS3.

Required Skills

• Develop and enhance Mobile Application using HTML5, jQuery Mobile, JavaScript and CSS3.
• Define technical design for mobile application ecosystem (enterprise integration working with REST services, Vendor Mobile APIS, Push notifications, etc.)
• Integrate available plugins to utilize native phone APIs to handle push notifications, geolocation and payment processing (Google Wallet, Apple Pay, etc.)
• Potentially dig down into the native layer to develop custom plugins to achieve desired functionality if not supported by the chosen framework.
• Provide a creative source of ideas/solutions to address problems - strategic and tactical.
• Contribute to the improvement of the efficiency of through scripts, tool code, component development or methodology enhancement.
• Develops, maintains, monitors and tunes performance of the app.
• Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements.

Desired Skills

• 1-3  years of experience into React Native.
• Published 2 or more apps in the Google Play Store and Apple iTunes store.

Candidates who can join immediately would be preferred.

Note: If you are willing to apply on the above post kindly add your live projects Play Store/ App Store links in the resume.

Job Responsibilities:

• Creating website layout/user interface by using standard HTML/CSS practices.

• Developing websites that are responsive, cross-browser compatible.

• Designing and managing the website back-end including database and server integration.

• Generating WordPress themes and plugins.

• Conducting website performance tests.

• Troubleshooting content issues.

• Conducting WordPress training with the client.

• Estimating development timings for individual tasks and new site builds.

• Co-ordinating with web designers to match visual design intent.

• Knowledge of code versioning tools like GIT.

• Working with debugging tools.

• Monitoring, reviewing and revising the performance of the live website.

Required Skills:

• Ability to build websites from scratch using WordPress.

• Proven experience in woo-commerce & supported plugins.

• Knowledge in creating website layout/user interface by using HTML, CSS, jQuery, JavaScript, PHP & MySQL.

• Good understanding of theme customization.

• Competent in creating and maintaining software documentation

• Good understanding of SEO principles and content management systems.

• Must have knowledge of database management, hosting website, email server configuration on both shared and VPS servers.

• Must be available for full time in office job in Thane.
• Must have relevant skills.

Position : Database Programmer:

Job Description / Required Skills

• Strong experience in Database design for complex web and mobile application, including writing complex store procedures, function, triggers and ad-hoc queries.
• Hands-on development experience with T-SQL.
• Strong experience on Database designing, normalization, optimization and performance tuning.
• Experience in advanced SQL programming, problem-solving and analytical skills.
• Experience in security, troubleshooting and optimizing the performance of databases and stored procedures.
• Experience in Refactoring/troubleshooting existing databases as needed.
• Deep understanding of referential integrity and indexing.
• Assisting with production database issues and helping to troubleshoot and isolate the root cause of issues and provide issue resolution by interacting with Developers.
• Ability to estimate development tasks accurately and meet agreed upon deadlines.
• Understanding of code promotion, version control and QA procedures.
• Good Communication skills.

Technical Skills:

• MySql, MS-SQL, SQL Server Management Studio and SQL Server Profiler.
• PostgreSQL
• DCL, DDL, DML Scripts.
• T-SQL, SSRS and SSIS
• OS Environments: Windows XP/Windows 7, Windows Server 2003/2008

Experience         :               3 to 4 years

Qualification       :               B. Tech/BE/MCA/MSC Computers

Location               :               Mumbai

Responsibilities:

• Build reusable code and libraries for future use.
• Own & build new modules/features end-to-end independently.
• Collaborate with other team members and stakeholders.

Requirements:

• Thorough understanding of Node.js, JavaScript, its quirks, and workarounds.
• Excellence in at least one framework like strongloop loopback, express.js, sail.js etc.
• Excellence in at least one Javascript framework like Angular, vue.js, Ember, React or Backbone.
• Basic architectural understanding of modern day web applications.
• Diligence for coding standards.
• Must be good with git and git workflow.
• Experience of external integrations is a plus.
• Working knowledge of AWS, GCC, Azure.
• Expertise with linux based systems.
• Experience with CI/CD tools like jenkins is a plus.
• Experience with testing and automation frameworks.
• Extensive understanding of RDBMS systems.
• Interpersonal Go-getter attitude and a passion for making killer web applications.
• Good communication and interpersonal skills.
• Ability to work in a high pressure environment.
• Ability to quickly understand complex problems and devise effective solutions.
• Knowledge of D3/NodeJS/AngularJS/lodash etc.
• Experience on Cloud as a platform or Infrastructure.
• Inclination to application design standards.