Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Bidding on different portal (Like, Upwork, Guru, Freelancers etc)
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Proven working experience as a business development manager
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
About DUIUX Infotech
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Position: Technical Presales Manager
Job type: Full-time/ Permanent
Total Experience: Minimum 4-5 Years
- Maintain, drive, supervise and implement robust technical standards, systems and processes
- Influence technology strategies and decisions with a high level of expertise and knowledge
- Provide direction and support to ensure compliance with relevant legislative specifications and standards
- Lead a team of staff developing products, and addressing training needs when necessary
- Coordinate the regular testing of products to address faults, and provide evaluations to improve them
- Act as a key contact with customers who have technical issues
- Experience in handling technical support Team
- handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in general shift.
REQUIRED SKILLS :
- Good communication skills, both written and verbal
- Self-motivated with the ability to work under pressure and own initiative
- Problem-solving skills, analytical skills and the ability to make decisions quickly
- Organisational and team leader skills
- Knowledge of process improvement and validation
- Knowledge of regulatory standards relevant to your industry
- The ability to investigate and identify trends
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Good Knowledge of Antivirus, Endpoint security, DLP, MDM, and Remote technologies.
- Should be capable to handle a team of L1 engineers.
- Prepare documents on technical knowledge.
Person should be with degree in B.E/ B. Tech in Mech./ Electronics/ Electrical/ Production with 2-year prior experience in sales. Must have DL can drive his two-wheeler/4 wheeler for a sales call.
Experience in IIOT sales preferred.
- Basic understanding of Consultative and technical Sales, and IIoT(Industry 4.0)
- Sales prospecting in the Manufacturing Industry and prior experience in sales for Industrial consumables/ M/c Tools/ software/ Industrial projects will be preferable.
- Qualification of the prospects and visit /meeting for Sales Process movement.
- Coordination with Presale for solutions and technical proposal making.
- Building and enhancing the Pipeline of Qualified Prospects for Digital Transformation initiatives/ OEE/ CBMS/ Utility monitoring etc.
- Working and ensuring to achieve revenue targets on a quarterly/yearly basis.
- Capable of discussing with CXO for Meetings requests for commercial qualification of the opportunity.
- Open for Travel.
Role Purpose:
As a presales manager, you will work closely across various verticals such as product development, engineering, sales and marketing, and project teams/customer relations to understand internal product and service capabilities. Build marketing and sales collaterals showcasing the company’s offerings and capabilities
Role will also include understanding the customer’s needs and building suitable solutions, working closely with engineering, delivery, and sales teams. You will also be required to actively understand customer preferences and predict future needs for product development.
Key Responsibilities:
- Engagement with the customers and understanding of their needs and putting together solutions (products and services) that are aligned with the customers’ demands.
- Responsible for supporting the business development team in putting together compelling proposals in response to RFPs.
- Responsible for bringing in industry/vertical specific expertise into building the solution and validating technical solutions from the service delivery team.
- Coordinating with 3rd party service providers and integrating their solution components into the overall proposals.
- Plan sales strategies in response to market and competitors’
actions.
- Work in sync with the product development team and develop
sustainable and commercially viable products.
- Understand customer needs and make sales presentations.
- Liaise with the marketing team to undertake demand-generating
activities such as trade shows, exhibitions or customer workshops.
- Prepare sales proposals and train sales representatives/executives
from time to time.
- Preparation of presentations about the products or services with their value proposition articulated for the usage of the sales team.
- Creation of marketing concepts and responding to customers’ RFPs and RFI’s for our local and global sales teams.
- Use domain expertise to articulate customer requirements appropriately to product and development teams
- Prepare and deliver solution-based product presentations and
demonstrations to customers.
- Execute on customer proof of concepts (POCs).
- Strong interpersonal skills, including the ability to present to an audience from C-Level to End User, clearly articulate the value Profile products will bring to an organization, gain trusted advisor respect, and help influence, make well-executed systems presentations and clearly articulate the product’s value.
1. A Proven Track Record in Pre-sales/ Consultative Sales.
2. Domain expertise in IoT, Industrial Automation, Digital Factory and smart manufacturing solutions in the industry verticals of Manufacturing, Aerospace/Defence, Medical, and Energy.
3. Excellent communication skills, both verbal and written
4. Experience in integrating solution components into cohesive proposals that meet customer requirements and company’s business objectives.