- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.
Similar jobs
- You would be responsible for Developing SQL Databases, automation of business reports and Developing Business Dashboard using BI Tools.
- Development of high quality database solutions
- Create complex functions, scripts, stored procedures and triggers to support application development.
- Develop, implement and optimize stored procedures and functions using T-SQL
- Review and interpret ongoing business report requirements
- Build appropriate and useful reporting deliverables
- Analyze existing SQL queries for performance improvements
- Fix any issues related to database performance and provide corrective measures.
- MIS Automation
- Provide timely scheduled management reporting
- Create Business dashboard using Tableau BI Tool
Requirement / Desired Skills:
- 5+ years of business Analyst / SQL developer experience in Fintech,internet,consulting etc industry
- Excellent understanding of T-SQL programming
- Excellent understanding of Microsoft SQL Server
- Good knowledge of HTML and JavaScript
- SQL Server Reporting Services and SQL Server Analysis Services
- Knowledge of any of the BI Tool (Tableau, PowerBI or Qlikview)
Senior Robotics Engineer - Computer Vision
at Ottonomy Inc
Great technologies need great minds to come together.
At Ottonomy, we are building autonomous robots that can navigate in crowded human environments, both indoor and outdoor. Our solution helps customers automate deliveries and enhance the user experience by keeping it contactless.
Our robots are fully autonomous and don’t require any human tele-operation. The autonomous software has been developed in-house by the founding team with a combined experience of 45+ years in robotics products. The safety technology is the best in class, with proprietary contextual mobility algorithms for safe movements in crowded environments.
We are a smart team of doers that work passionately to apply cutting-edge advances in robotics to solve real-world challenges. We are looking for a robotics engineer to join our team and help us get there faster.
Role Specifics
We are hiring engineers to help build robots that are safe, reliable, and socially acceptable. The work will be fast-paced and you should love the challenge of tackling new problems that will arise. One day, you might find yourself developing a new algorithm; the next, you might be installing a fleet at a customer location, coordinating the efforts of a team spread across multiple time zones.
You will be joining a multidisciplinary team dedicated to improving our collective quality of life through the commercial application of advanced robotics and related technologies. We believe we can absolutely change the world through what we do and are looking for someone to help us do that.
We are looking for talented people for the following focus areas of innovation:
- Computer vision algorithm development on real-world systems
Must-have Skills
On day one we'll expect you to have
- BS, MS in Computer Science, ECE, Robotics, or a related field
- Strong background in Deep Learning, Computer Vision and 3D geometry
- Strong technical/Mathematical Knowledge in creating complex deep architectures, optimization techniques, active learning, multi-task learning
- Solid programming skills in C++ and Python
- Hands-on expertise with deep learning frameworks like PyTorch, Tensorflow
- Experience with real-time inferencing and deploying big neural nets on edge devices
- Understanding of multimedia pipelines like Gstreamer.
- 2-3 years of industry experience with robotics or software running on real hardware
- Excellent collaboration skills
- Flexibility and the ability to quickly adapt to changes in project scope
Good-to-have Skills
- Experience working with sensors such as cameras and Lidars
- Understanding of camera pipelines, image formation, calibration, stereo vision
- Experience working with ROS/ROS2
- Experience working with CUDA, CuDNN, TensorRT, openCV, openVX, ONNX, Deepstream
- Demonstrated ability to turn academic theory to practical code
Benefits:
- Opportunity to be part of our core team, with a strong influence on the direction of the company and our products
- Experience working on cutting-edge technology for autonomous driving and mobile robots
- Responsibility of owning product features
- Competitive Salary
Application Support Analyst - Permanent work from home
Rishabh Software(CMMi Level 3), an India based IT service provider, focuses on cost-effective, qualitative and timely delivered Offshore Software Development, Business Process Outsourcing (BPO) and Engineering Services.
Our Core competency lies in developing customized software solutions using web-based and client/server technology. With over 16 years of Software Development Experience working together with various domestic and international companies, we, at Rishabh Software, provide specific solutions as per the client requirements that help industries of different domains to change business problems into strategic advantages.
Through our offices in the US (Silicon Valley), UK (London) and India (Vadodara) we service our global clients with qualitative and well-executed software development, BPO and Engineering services.
• Minimum of 1 Years of experience in Web based Application Support or Service Delivery Analyst for any web based Applications support developed in either Java, Open source or Microsoft Technologies.
• Strong experience in SQL and LINUX/UNIX
• Should have strong analytical skills and ability to summarize and convey the key messages
• Must be autonomous and rigorous in managing usual incident and request while performing daily monitoring, reporting in accordance with SLA and procedures
• Good experience in proving high technical support and advice to users
• Good experience in managing production issues and requests
• Acknowledgment of the incoming cases, ensure the right qualification, prioritization and resolution reactivity.
• Analyze and identify the recurrent root causes, patterns and propose permanent fixes, enhancements or training plans for users
• Ensure an accurate and complete tracking of the activities
• Perform daily checks and apply recovery and troubleshooting procedures strictly
• Ensure accurate and clear communication to users and partners
• To ensure a high availability to support and advice our users Management of production issues and requests.
• Acknowledgment of the incoming cases, ensure the right qualification, prioritization and resolution reactivity.
• Analyze and identify the recurrent root causes and patterns and propose permanents fixes, enhancements or training plans for users.
• To ensure an accurate and complete tracking of the activity.
• Perform daily checks and apply recovery and troubleshooting procedures strictly.
• Ensure an accurate and clear communication to users and partners.
Kubernetes Admin-Security
at client of people first consultant
Years: 5-9 Years
Job Responsibilities
Primary:
- Responsible for security road map for EPDM application
- Train the CI-CD team on the required technologies security adoptation
- Lead the upskill program within the team
- Support Application architect with right inputs on security processes and tools
- Help setup DevSecOps for EPDM.
- Find Security vulnerability in development process and sealed secretes
- Support in defining the Three-tier architecture.
Secondary:
- Coordination with different IT stakeholders as and when needed
- Suggestion and Implementation of further tool chains towards DevOps and GitOps
- Responsible to train the peer colleagues
Skills:
Mandatory skill:
- Expert knowledge of container solutions. Must have >3 years of experience working with networking & debugging within Docker and Kubernetes.
- Hands-on experience with Kubernetes workload deployments using Kustomize & Helm.
- Good understanding of Bitnami, Hashicorp and other secrete management tools
- SAST/DAST integration in CI/CD pipeline - design, implementation Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
- Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).
- Experience with Security log management tools (e.g. Splunk ELK/EFK stack, Azure monitor or similar).
- Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
- Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
- Expert in writing automation scripts in Yaml, Unix shell, linux shell.
- Pulumi would be added advantage.
Desktop Support Engineer
at Prabal Information systems LLP
• Server installation, configuration, and maintenance.
• Recommending, upgrading, and maintaining current Linux systems.
• Database administration (MySQL)
• Network configuration, and system security
• Linux mail server.
• Ability to work on weekends and holidays.
Required Skills
• Good English language skills.
• Strong interpersonal communication skills; interacting positively with upper management.
• Independent problem-solving, self-direction.
• Comfortable with most aspects of operating system administration; for example, the configuration of mail systems, system installation, and configuration, printer systems, fundamentals of security, installing third-party software.
• Has a solid understanding of a LINUX-based operating system; understands paging and swapping, inter-process communication, devices and what device drivers do, filesystem concepts (inode, clustering, logical partitions).
• Familiarity with fundamental networking/distributed computing environment concepts; understands routing concepts.
• Ability to write scripts in some administrative language (Shell, Perl, Python).
Experience level: Minimum 10 years
Job Description:
This role would be leading the DBA teams of multiple experience level DBAs for a mix of – Teradata, Oracle and SQL.
Skill Set:
Minimum 10 years of relevant Database and Datawarehouse experience.
Hands on experience of administrating Teradata.
Leading the performance analysis, capacity planning and supporting the batchops and users with their jobs.
Drive implementation of standards and best practices to optimize database utilization and availability.
Hands on with AWS Cloud infrastructure services such as EC2, S3 and network services.
Proficient in Linux system administration relevant to Teradata management.
Teradata Specific (Mandatory)
Manage and Operate 24x7 production as well as development databases to ensure maximum availability of system resources.
Responsible for operational activities of a Database Administrator such as System monitoring, User Management, Space Management, Troubleshooting, and Batch/user support.
Perform DBA related tasks in key areas of Performance Management & Reporting, workload management using TASM.
Manage Production/Development databases in areas like Capacity Planning, Performance Monitoring & Tuning, Strategies Defined for Backup/Recovery Techniques, Space/ User/ Security management along With Problem determination and resolution.
Experience with Teradata Workload management & monitoring and query optimization.
Expertise with system monitoring using viewpoint and logs.
Proficient in analysing the performance and optimizing at different levels.
Ability to create advanced system-level capacity reports as well as root cause analysis.
Oracle Specific (Optional)
Database Administration Installation of Oracle software on Unix/Linux platform.
Database Lifecycle Management - Database creation, setup decommissioning.
Database event alert monitoring, space management, user management.
Database upgrades migrations, cloning.
Database backup restore recovery using RMAN.
Setup and maintain High-Availability and Disaster Recovery solutions.
Proficient in Standby and Data Guard technology.
Hands on with the OEM CC.
Mandatory Certification:
- Teradata Vantage Certified Administrator
Technical Support Intern
at Hexagon Innovations Pvt Ltd
- Properly escalate unresolved issues to appropriate internal teams
- Good understanding of computer systems, mobile devices and other tech products
- Ability to provide step-by-step technical help, both written and verbal
-Learning things.
Technical Specialist - Associate (Client)
at CommVault
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
