
- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.

Similar jobs
Designation – Deputy Manager - TS
Job Description
- Total of 8/9 years of development experience Data Engineering . B1/BII role
- Minimum of 4/5 years in AWS Data Integrations and should be very good on Data modelling skills.
- Should be very proficient in end to end AWS Data solution design, that not only includes strong data ingestion, integrations (both Data @ rest and Data in Motion) skills but also complete DevOps knowledge.
- Should have experience in delivering at least 4 Data Warehouse or Data Lake Solutions on AWS.
- Should be very strong experience on Glue, Lambda, Data Pipeline, Step functions, RDS, CloudFormation etc.
- Strong Python skill .
- Should be an expert in Cloud design principles, Performance tuning and cost modelling. AWS certifications will have an added advantage
- Should be a team player with Excellent communication and should be able to manage his work independently with minimal or no supervision.
- Life Science & Healthcare domain background will be a plus
Qualifications
BE/Btect/ME/MTech
About Vomyra:
We build Voice AI agents that answer business calls 24×7 for restaurants, hotels, spas, education centres, and service businesses. No more missed calls → higher revenue → better customer experience.
Role Overview:
You will own the full sales cycle: prospecting → demo → trial → closure. You’ll directly work with the founder, sell to SMB/MSME owners, and help them adopt Voice AI.
What you’ll do
Generate qualified leads through LinkedIn, WhatsApp outreach, and cold calling
Run product demos and explain value clearly to business owners
Convert trials to paid plans
Manage a predictable pipeline and follow-up rigor
Hit weekly KPIs (demos, trials, conversions)
Maintain CRM hygiene and report performance
Gather market insights, objections, and help improve messaging
Must-haves
2–5 years of SaaS / Cloud / IVR / Telephony sales
Strong communication in English + Hindi
Experience selling to SMEs/MSMEs (restaurants/hotels/spas = bonus)
High activity mindset: outreach, follow-up, hustle
Comfort with demos, objections, pricing conversations
Proven consistency in hitting targets
Good-to-haves
Experience with Exotel, MyOperator, Ozonetel, Airtel Tata Reliance Jio
Exposure to GenAI or Voice AI products
Startup or zero-to-one environment experience
Ability to work in fast cycles with direct founder access
What we offer
Competitive base + aggressive incentives
Fast growth: work directly with founder, own accounts
Flexible remote-friendly culture
Opportunity to be early in a rapidly growing Voice AI category
Location
Remote / Delhi-NCR preferred
- Write clear, concise, and compelling content for various platforms, including website copy, blog posts, articles, social media updates, email newsletters, marketing materials, and more.
- Develop engaging and informative content that aligns with our brand voice and target audience.
- Research industry-related topics to develop original content.
- Edit and proofread content for accuracy, grammar, and style.
Content Strategy & Planning:
- Collaborate with the marketing team to develop content calendars and strategies.
- Brainstorm and pitch content ideas.
- Analyze content performance and make recommendations for improvement.
- Understand and implement SEO best practices to optimize content for search engines.
Collaboration & Communication:
- Work closely with designers, marketers, and other team members to ensure content consistency and quality.
- Communicate effectively with stakeholders to understand project requirements and deadlines.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
1. Work with the founders to ship new features that solve our customers' needs
2. Work on building, maintaining, and testing the front-end of the web application
3. Work on taking architectural and design decisions
4. Work on reviewing and approving pull requests
5. Proactively identify and fix any software bugs/improvements
6. Take the initiative to improve the system's software architecture, UI, UX, scalability, and performance
7. Participate in the customer meetings for solution design and technical discussions
8. Help in customer support activities by resolving any technical queries/issues reported by the customer
1. 1+ years of experience in Vue.js
2. Proficiency with front-end languages HTML/CSS/JavaScript and multiple libraries
3. Prior experience with building and maintaining design systems
4. Familiarity with tools like Figma and experience turning Figma designs into top-class UI
5. Knowledge of REST APIs
6. Bonus points for startup experience & experience in UI/UX design
Job Description- Business Development Executive
This is Purely a remote position based out of Ameyo’s Delhi Sales office.
The individual will be accountable for product Introduction, Demo, Customer adoption, Initial revenue generation, and customer satisfaction, of low net worth clients.
Key Responsibility Area:-
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understanding customer business processes, needs and requirements
- Need to follow complete sales cycle from lead qualification to sales closure and revenue generation.
- Research accounts, identify key RPC's and generate interest.
- Perform effective online demos to prospects
- Sending business proposals and negotiations.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Processing customers' purchase orders and liaising with project and service team to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
Requirements: -
- Any UG/PG with excellent listening and presentation skills.
- Proven work experience of 2 years in inside sales.
- Technically proficient on SAAS platform and understanding of telecom products
- Customer-focused with the ability to understand the client queries
- Extremely process-oriented
- Contact centre solution understanding is an added advantage
- Ability to multi-task, prioritize, and manage time effectively.
- Building strong relationship with CX level.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Proficiency in all Microsoft Office applications and Salesforce (CRM) software.
- Worked in a similar industry.
- Handled high profile, B2B clients
What will I be doing?
- Design and develop solutions to complex technical problems spanning the development of product features, quality validation, and deployment to customers
- Build highly scalable web applications that are designed for high performance
- Lead design and code reviews
- Work closely with senior management, Product Manager, and our team of developers.
- Contribute visibly to product quality, innovation, and customer-centric design across the engineering organization
- Lead, motivate and direct team members to build high-quality software in a fast-paced agile environment
- Actively hire the engineering & product team, & develop the existing team
- Share experiences and skills to aid team members in enhancing their professional skills and career
What skills do I need?
- 4+ years of experience building large scalable systems
- Strong experience in agile methodologies and test-driven development (TDD)
- Experience in software development using open source technologies
- Knowledge in domain-driven design, design patterns, and enterprise integration patterns
- Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline
Plus Points:
- A history of working on side/hobby projects or contributing to open source projects is a plus
- You have worked in a startup before
Most importantly: Be excited to learn what you don’t already know!






