Java Support - Analyst / Lead

We are looking for a results-driven network support technician to enhance and secure our business's computer network. You will be analyzing our network's performance, collaborating with our IT department to increase network capacity, and providing IT support.

To ensure success as a network support technician, you should exhibit extensive knowledge of network infrastructure and experience in a similar role. A first-class network support technician will be someone whose network expertise translates into the fast, stable, and secure exchange of business information.

Network Support Technician Responsibilities:

• Collaborating with the IT department on the deployment and maintenance of network technologies.
• Enhancing intranet performance and creating internet domains.
• Testing the exchange of data between computers, servers, modems, and routers.
• Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
• Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
• Optimizing server capacity to keep up with demand in online traffic.
• Testing network protocols and ensuring stable and secure server connectivity.
• Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
• Documenting network processes and layouts, as well as enhancing network security.
• Keeping abreast of developments in network infrastructure and technologies.

Network Support Technician Requirements:

• Bachelor's degree in computer science, information technology, or similar.
• Certified Microsoft, CompTIA, or Cisco network professional preferred.
• At least two years' experience as a network support technician.
• In-depth knowledge of network infrastructure, architecture, connectivity, and security.
• Superb analytical and problem-solving skills.
• Exceptional organizational and time management skills.
• Excellent interpersonal, communication, and collaboration skills.
• Willingness to travel to client locations.
• Availability to perform urgent network repairs outside of business hours

You will work on:

You will be working on our client’s massive scale Infrastructure and CloudOps requirements. You will be directly working on the customer's cloud environment and managing their product infra life cycle.

What you will do (Responsibilities):

Understand how the product works and how it is used by the customers

Day-to-day operational support of product infrastructure on all three major public cloud services

Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills

Create and manage processes for the secure operation of customer cloud environments

System (Windows, Linux, and SQL Databases) and Network administrations

Use incident management tools used in incident analysis and troubleshooting. Identify, escalate, and communicate issues in a timely manner.

Contribute to building a knowledge base centered on known incidents/defects, Frequently Asked Questions, resolved issues, applying lessons learned and previous resolutions to new incidents.

Build hosting environments for clients all over the world

Collaborate with product managers and engineers to ensure that critical and time-sensitive projects run smoothly and achieve the business outcome

On-call responsibilities to respond to emergency situations and scheduled maintenance

Contribute to and maintain documentation for systems, processes, procedures, and infrastructure configuration.

What you bring (Skills):

Minimum 2 years of relevant experience in cloudops (mainly into MS Azure), infrastructure management, and support

Strong Windows Systems, SQL Database, and Network administration skills

Strong understanding of cloud applications, concepts, and the storage, compute, and networking components

Readiness to work in 24x7 rotational shift model

Scripting in PowerShell, Linux shell, Python or C#

Proactive and self-motivated, committed to achieving deadlines, meeting SLAs, and producing results

Excellent customer service and people skills. Excellent analytical, written, and oral communication and relationship building skills

Ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix a customer’s problem

Great if you know (Skills):

AzureOps:

Comfortable using TFS (Team Foundation Server) and Azure DevOps workflows

Comfortable with Visual Studio and SQL Server Data Tools

Exposure to deployment using Azure cloud console and ARM templates

Experience in handling Azure AD & RBAC related activities will be a plus

Comfortable with basic DevOps concepts like CI/CD, and Infra-automation

Advantage Cognologix:

A higher degree of autonomy, startup culture & small teams

Opportunities to become an expert in emerging technologies

Remote working options for the right maturity level

Competitive salary & family benefits

Performance-based career advancement

About Cognologix:

Cognologix helps companies disrupt by reimagining their business models and innovate like a Startup. We are at the forefront of digital disruption and take a business-first approach to help meet our client’s strategic goals.

We are DevOps focused organization helping our clients focus on their core product activities by handling all aspects of their infrastructure, integration and delivery.

Benefits Working With Us:

• Health & Wellbeing
• Learn & Grow
• Evangelize 
• Celebrate Achievements
• Financial Wellbeing
• Medical and Accidental cover.
• Flexible Working Hours.
• Sports Club & much more.

• 0-2 years exp in Product Support Role.
• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product specific queries, MySQL.
• Consistently Deliver customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

Profile – MongoDB Administrator

Experience -2-4 Yrs

Location – Baner, Pune

Job Description-

We are looking for an experienced MongoDB DBA who will maintain MongoDB clusters and databases while optimizing the performance, security, and the availability of MongoDB clusters.

Skills:
- Experience in setting up and managing MongoDB using OpsManager
- Experience with DevOps automation tools
- Experience with Microsoft Azure desirable
- Experience in working with a Linux environment
- Experience in designing indexing and data archival strategies

• Should have strong knowledge and hands-on with SQL, Java Selenium, and TestNG
• Good knowledge of the j-meter tool
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of Protractor, JavaScript, Soap UI is a plus
• Exposure to the usage of Testing Tools
• Hands-on JS/Scripting
• Knowledgeable in REST, XML/JSON, SOAP
• SQL Writing (Oracle DB)

Years of experience:

• 2+ years of actual QA experience comprising of both manual testing and creating automation frameworks.

Detailed Job Description:

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

JOB DESCRIPTION:

1. Dossier preparation, review submission in ACTD/ CTD/ Country Specific format for Product registration for local and export to ensure error free timely submissions as per marketing Dept. timeline.
2. To evaluate respond to any regulatory query, customer requirements that may arise from health authority so as to satisfy the query. Ensure accurate and timely responses to queries.
3. Review technical documents like process validation, AMV, Stability and composition etc, labeling, batch records, specification sheets or test methods for compliance with applicable regulations and policies.
4. To Co-ordinate / to visit with respective dept. in HO / Plant / ADL / R D for documents samples required for dossier / registration purpose. Co-ordination with API / PM vendors to resolve technical quires w.r.t. regulatory requirements.
5. Artwork Checking development for registration and commercial purpose as per regulatory requirement Ensure that all product artwork is updated when necessary and submitted in correct format and subsequent approved artwork is accurately recorded and communicated. Handling local FDA, DCGI and regulatory related activities.
6. Ensuring accurate recording and communication of regulatory submissions, correspondence with authorities and final approval to facilitate compliance.
7. Carrying out any task delegated by Export Manager which contributes to overall running of the Export Department and assisting Export Manager in marketing business development activities. Participate in training activities for career development to attain a high level of competency in all aspects of regulatory affairs. Maintain current knowledge base of existing and emerging regulations, standards or guidance documents.