Presales Technical Manager

About POSHN:

POSHN is an innovative India-based ag-fintech company founded in 2020, backed by top-tier financial institutions. We are on a mission to organize and digitally transform the global agri-supply chain market by applying first principles thinking and adopting a tech-product first mindset. The agri-supply chain is vast, complex, and traditionally unorganized. Our platform aims to simplify this complexity, empowering stakeholders and delivering a seamless, efficient experience.

About the TEAM:

Our core team comprises alumni from BITS Pilani, IIM, and XLRI, each bringing over a decade of experience in supply chain, technology, and product management. Our track record includes building several impactful tech-product startups from scratch.

About the Role:

•  As a Senior QA Engineer, you will play a crucial role in defining and shaping the product's quality roadmap. This position offers significant flexibility and the opportunity to take on comprehensive responsibilities across the engineering stack at Poshn.

•  You will be involved in lean experimentation to develop digital experiments that accelerate evidence-based decision- making, influencing product, business, and commercial strategies.

•  Collaborate with UX and Data Engineering teams to ensure our products and services meet critical customer needs, thereby delivering outstanding customer and business value.

•  Initiative in system improvements at both the design and implementation levels is expected as Poshn expands.

Responsibilities:

•  Collaborate closely with both technical and non-technical stakeholders to grasp business objectives and convert them into quantifiable testing goals.

•  Develop and manage testing environments tailored to validate application functionalities according to the established requirements.

•  Lead comprehensive QA projects from start to finish, ensuring robust execution and adherence to project goals.

•  Craft, maintain, and execute a suite of test cases for both manual and automated testing to ensure product scalability and efficiency.

•  Perform thorough testing processes, streamline onboarding procedures for new platforms, and conduct detailed analysis to identify the root causes of issues and recommend viable solutions.

•  Assume full responsibility for the quality assurance aspects of the product, ensuring efficient communication and timely delivery of tasks.

•  Guide and mentor junior members of the QA team, setting high standards for quality and adherence to best practices in software testing.

Career Experience We'd Love to See:

•  You have a minimum of 3 years of experience in quality assurance, particularly in testing web and mobile applications.

•  Demonstrated ability to oversee significant QA initiatives from inception to deployment, ensuring quality and compliance throughout.

•  Strong familiarity with Agile methodologies and the ability to adapt quickly to a dynamic, fast-paced work environment.

Technical Experience We’d Love to See:

•  Expertise in at-least one of the test automation tools and frameworks like Selenium, Appium , Rest Assured

•  Proficient in scripting languages used in test automation such as Puppeteer, Python.

•  Experience in both manual and automated testing, with strong analytical skills to identify bottlenecks and inconsistencies.

•  Knowledge of CI/CD practices using bitbucket pipelines, performance and memory tuning, and security testing

Bonus Points/Nice to Have:

•  Experience in the e-commerce & supply chain industries is highly advantageous.

About You:

•  A creative thinker with a strong desire to learn and continuously improve.

•  You take pride in owning your work and demonstrate responsibility in task management.

•  An analytical thinker with an intuitive grasp of how theoretical ideas can be transformed into practical applications that align with business objectives.

Benefits:

•  Competitive salary with ESOPs, ensuring you are rewarded for your contributions.

•  Generous leave policies and a pivotal role in a transformative startup within the agri-supply chain sector.

•  A dynamic, fun, and collaborative work culture focused on continuous learning and growth.

•  Autonomy in your day-to-day work, with support for professional development in areas you are passionate about.

Job Description

C# .NET developer to work on the design and development of web application that works across all commercial browsers and mobile devices.

The Responsibilities

• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

• Write clean, scalable code using .NET programming languages.

• Coordinate with other software professionals and developers.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Provides information by collecting, analysing, and summarizing development and service issues.

 Benefits

• Strong Design and Development Experience building highly secure and performing web applications, API.
• Opportunity to upgrade as a full stack engineer.
• Flexible to learn new technologies.

Brief : We are looking for a talented and competitive Sales Development Manager that thrives in a quick sales cycle environment and has prior experience with Tech SaaS products and services. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The candidate must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls, in person meets every day.

Market : Our prospects include small sized service organisations (under 100 employees)

Responsibilities

• Learn & understand our product and our prospective clients well.
• Understand customer pain points, requirements and correlate WoCo solutions, value offerings with customer requirements.
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve customer complaints regarding sales and services.
• Establish and maintain positive business and customer relationships.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• Manage customer queries on call and email.
• Collaborate within team members and other departments.
• Generate reports on new sale, target achievements, issues to the management.
• Get feedback and improve constantly.

Requirements

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Ability to make focused efforts to close deals. The ideal candidate should be strategy driven with a research-based approach.
• Proven sales development experience, preferably at an Internet startup or SaaS industry.
• Track record of over-achieving quota.
• Savvy with LinkedIn sales navigator, and CRM tools.
• Proficient with corporate productivity and web presentation tools.
• Ability to multitask, prioritize and manage time effectively.
• 2+ Years Experience

Title: CSE/TSE - Customer Support Executive/Technical Support Executive

Location: Jaipur

Experience: Fresher/Experience

Notice period: Immediate

Domain: BPO

Work Model: Work from Office

Age Limit: 18 Years to 36 Years

Job Roles & Responsibilities:

To escalate the queries of the client via Call, Phone Chat, Mail.

Resolve the customer issue for International Client.

To provide the best resolution to the Client.

Maintain a better relationship with the Client.

Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.

Job Requirements:

Qualification: 12th pass/ Graduate/ Post Graduate.

Good Communication Skills (Verbal & Written) - Most Important.

Basic Computer Knowledge.

Flexible (24/7) environment (rotational shifts).

Working hours: 9.5 hours.

5.5 Days Working.

Salary Range:

Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)

Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)

Benefits:

10k Relocation Bonus + 14 Days Hotel Accommodation.

Job description:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Ground level sales, by approaching the target audience directly - based on target audience (people with pets, product vendors or service providers in the industry)
• Association with Service providers to get them registered on Petkonnect. For example, Groomers, Trainers etc.
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Work with, and achieve monthly sales targets
• Handle customer queries, if any

Requirements:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Aptitude in delivering attractive presentations

Qualifications:

any degree other than b.com, ie. BMS, BBA, CRM, M.com or any other Bachelors / Diploma having sales and marketing as primary subjects. E-Commerce background.

• Build hypotheses: It starts with identifying the problems by doing in-depth research with customers and cross-validating it with data analysis. We are razor-focused on solving the right problems:
• Identify solutions: You will be defining the requirements and working with a cross-functional team from design, engineering, business, marketing, and support. You will identify solutions that truly solve the user problem keeping business interests in mind
• Launch and iterate: No product is truly world-class in the first launch. Your job is not just to launch new products but also to work closely with other teams to ensure the go-to-market is completed from all sides. Additionally, you will also balance new product launches with iterating on existing products ensuring that you pick the ones that are most impactful
• Build roadmap: You will always have a roadmap for your product and you will constantly update the roadmap taking into account the rapid change of business dynamics as well as user behavior and segments that we would go after
• Help build the team: Participate in hiring cross-functional team members for different roles

You are a right fit if:

• You understand technology, but love customer-first & business-first thinking
• You are comfortable working hands-on in a fast-paced start-up environment
• You are good at problem-solving and have an analytical and data-driven approach to day-to-day work
• You have prior work experience in the tech-driven lending business
• You have at least 3 years of experience in Product Management
• You are in love with Bangalore weather and would enjoy working here :)

Why should you work with us?

• Work in one of the most exciting start-up sectors
• Opportunity to create impact for the blue-collar workforce
• Unique and unsolved problems for the unique customer segment to work on
• The non-hierarchical, flat, and transparent culture where we also have lots of fun
• Pay at par with market salaries