Installation Manager

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

• Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Documents incidents and resolutions and provides updates to the knowledge base where applicable
• Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualifications

• 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
• Strong technical proficiency in hardware and networking
• Good understanding of security best practices in a regulated business.
• Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
• Experience in POS troubleshooting is an edge, ALOHA experience is a plus
• Exceptional English communication skills (written and spoken)

Technology Requirements

• A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
• Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
• All agents must have a working camera to be used during training sessions and 1:1 conversation.
• Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
• Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
• All agents will be required to install third-party software in order to run the screen capture module:
• Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
• All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
• Download and upload speed must be at least 25 MBPS with latency (RTT) of <200ms.
• Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
• RAM: 16 GB

Benefits:

• A fully remote work environment
• This is currently a contract position, offering competitive wages
• Comprehensive training on our products and services.
• Career development opportunities, including internal promotions.
• A positive and growing work culture that values diversity and inclusivity.

Role Overview

As a Founder’s Office Associate at CodeRound, you will work directly with the founders on a variety of high-impact initiatives across growth, operations, hiring, partnerships, and strategy.

This role is ideal for someone who wants to learn how a startup is built from the ground up. You’ll get exposure to multiple parts of the business and help execute projects that directly impact the company’s growth.

No two days will look the same — you’ll be solving problems, improving processes, and helping the team move faster.

Key Responsibilities

• Work closely with the founders to support key business initiatives and strategic projects.
• Assist with market research, competitive analysis, and business insights to support decision-making.
• Help manage special projects across sales, hiring, operations, and product.
• Improve internal processes and workflows to increase efficiency across teams.
• Support partnership discussions, outreach, and coordination with external stakeholders.
• Track key metrics and help prepare reports or updates for leadership discussions.
• Coordinate cross-functional efforts between sales, product, recruiting, and operations teams.
• Take ownership of new initiatives and ensure they are executed successfully.

What We’re Looking For

• 0–3 years of experience in startups, consulting, business operations, or similar roles.
• Strong problem-solving ability and a structured approach to tackling challenges.
• Excellent communication skills — both written and verbal.
• Highly organized with the ability to manage multiple projects at once.
• Comfortable working in a fast-paced startup environment with ambiguity.
• Strong curiosity and willingness to learn across different business functions.
• Ability to take ownership and execute ideas independently.

Bonus:

Experience working in an early-stage startup.

Exposure to B2B SaaS, AI startups, or startup ecosystems.

Experience with tools like Notion, CRM systems, analytics tools, or automation platforms.

Why Join Us?

• Work directly with experienced founders and learn how a startup scales.
• Get exposure to strategy, growth, hiring, and operations.
• Take ownership of meaningful projects from day one.
• Competitive salary with strong learning and growth opportunities.
• Be part of a fast-growing AI startup shaping the future of hiring.

If you’re excited about startups, solving complex problems, and working closely with founders, we’d love to hear from you.

Apply now and help us build the future of AI-driven hiring.

Hiring - Agent Force

Remote

Job Description

Externally facing Chat, Multilingual, Knowledge Base, Prompt Templates, Grounding

Experience Cloud -> CSS, LWC, Apex, JavaScript, Chat on the Experience Cloud Site (bots, Agent force)

Data Cloud -> As it relates to Agent Force, Search Retrievers, Data Library

Specific Use Cases:

Has worked on an Externally Facing MIAW Chat Bot that uses Agent Force AI to chat with the users.

Has used the Prompt Templates, Answer Questions with Knowledge, Flex Template

Has made external API calls from Agent Force Agent using Flow / Apex.

Are you eager to kick-start your career in DevOps and learn the latest technologies to solve complex problems? Do you enjoy hands-on problem-solving, exploring cloud technologies, and supporting innovative solutions? At Aivar, we are looking for a DevOps Engineer to join our team.

In this role, you will assist in the implementation and support of DevOps practices, including containerization, orchestration, and CI/CD pipelines, while learning from industry experts.

This is an exciting opportunity to grow your skills and work on transformative projects in a collaborative environment.

Requirements

Preferred Technical Qualifications

• 2 – 5 years of experience in DevOps, system administration, or software development (internship experience is acceptable).
• Familiarity with container technologies such as Docker and Kubernetes.
• Understanding of Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Knowledge of CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Programming experience in Python, Java, or another language used in DevOps workflows.
• Understanding of cloud platforms such as AWS, Azure, or GCP
• Willingness to learn advanced Kubernetes concepts and troubleshooting techniques.Preferred Soft Skills

Collaboration Skills:

• Willingness to work in cross-functional teams and support the alignment of technical solutions with business goals.
• Eager to learn how to work effectively with customers, engineers, and architects to deliver DevOps solutions.

Effective Communication:

• Ability to communicate technical concepts clearly to team members and stakeholders.
• Desire to improve documentation and presentation skills to share ideas effectively.

Problem-Solving Mindset:

• Curiosity to explore and learn solutions for infrastructure challenges in DevOps environments.
• Interest in learning how to diagnose and resolve issues in containerized and
•  distributed systems.

Adaptability and Continuous Learning:

• Strong desire to learn emerging DevOps tools and practices in a dynamic environment.
• Commitment to staying updated with trends in cloud computing, DevOps, and

Team-Oriented Approach:

• Enthusiastic about contributing to a collaborative team environment and supporting
• overall project goals.
• Open to feedback and actively sharing knowledge to help the team grow.

Certifications (Optional but Preferred)

• Certified Kubernetes Application Developer (CKAD) or equivalent Linux Foundation
• certification
• Any beginner-level certifications in DevOps or cloud services are a plus. 
• Any AWS Certification

Why Join Aivar?

At Aivar, we are re-imagining analytics consulting by integrating AI and machine learning to create repeatable solutions that deliver measurable business outcomes. With a culture centered on innovation, collaboration, and growth, we provide opportunities to work on transformative projects across industries.

About Diversity and Inclusion

We believe diversity drives innovation and growth. Our inclusive environment encourages individuals of all backgrounds to contribute their unique perspectives to shape the future and analytics.

Mobile Application Developer

Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.

The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation.

Responsibilities

3+ yrs of experience in Cross Platform React-Native based app development.

Hands-On Experience of Android and IOS Cross Platform Development.

Should be well-versed with Mobile Application Architecture, React/React Native Life Cycle and Redux.

Good Command on Javascript Coding, CSS3 and HTML5 and ES6 Standards.

Basic Understanding of Graphic Design and UX Design.

Good understanding of OOP, design patterns, and industry best practices.

Self-motivated to explore new technologies, applications, and environments.

Hands-on Experience with Node JS and MongoDB is good to have.

Share ownership of the sprint, define task backlog and development process.

Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

Leverage native APIs as necessary for deep integrations with both platforms.

Write, document, and maintain code and automated tests to ensure the product is of the highest quality.

Develop and maintain build process with CI/CD tools for automated builds.

Qualifications

Bachelor’s degree or equivalent in Computer Science.

3+ years’ experience in related area.

Experience with iOS and Android platforms.

Job Category: Development

Job Type: Full Time

Job Location: Bangalore

Designation: Kafka Consultant

Job Description:

• 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
• 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
• Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
• 3-5+ years of working experience with different databases such as Oracle/Mysql/MongoDB/Snowflake/RDS databases.
• 3-5+ years of experience with AWS/GCP/Azure preferred AWS. AWS Solutions Architect certifications are preferred.
• 2+ years of experience with Monitoring tools (Prometheus, Grafana / Spl
• Proficient in building/scaling large systems end to end using Tibco BW5, BW6 or other high-performance languages,
• developer tools, CI/CD, DevOps, GitHub, Terraform, and Ansible.

Job description

Company : A product development MNC

Job Location: Hyderabad

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Job description- Information Security(Financial)

Roles and Responsibilities

HTC Global Security Delivery Centre will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the companyC Global cyber security consulting team, individual’s primary role would be to be a part of ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS, Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements.
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in developing proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant HTC Territory teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Sound knowledge of Internal financial Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge of General Leger / Balance Sheet / Journal Entry / Budgeting / Financial fraud
• Sound knowledge on business controls and process controls. Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management