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JOB DETAILS:
* Job Title: Lead UX designer
* Industry: Banking and Finance
* Salary: Best in Industry
* Experience: 9 to 13 years
* Location: Pune, Maharashtra
Criteria
Strong UX Design / Product Design profile
Minimum 9+ YOE in UX / Product Design
Strong portfolio of UX / Product Design works,
Team handling of UX designers and project management
Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)
Should NOT have more than 12 Years of Total Experience
Role & Responsibilities
- Leverage one’s Customer Experience (CX) design skills and deliver an engaging customer-focused digital experience across company assets like website, customer service portal.
- Deliver a human-centered design to create customer journeys, identify pain points and design solutions that deliver superior digital customer experience.
- Translate business requirements into compelling UIUX solutions and develop end-to-end customer journey maps by applying principles of customer-centered design.
- Analyse and map consumer behaviour on all assets using digital experience analytics platforms like Content square, Smartlook, Glassbox etc.
- Hands-on experience on design tools like Sketch, Figma, Zeplin, Invision, Adobe XD and the likes is a must.
- Create customer journeys maps basis the user behaviour analysis, customer segments and personas.
- Conduct usability testing of customer journeys with a tools like UsabiltyHub, UserZoom and objectively evaluate and refine the concepts of UIUX based on the output of the test.
- Own and deliver the KPIs for a zero-error environment, increased journey completion rate and high NPS.
- Work with cross-functional teams to directly influence customer roadmaps that deliver best-in-class digital experiences.
- Build a partner ecosystem to deliver the CX objectives for the company.
- Continuously assess customer experience trends and market landscape to generate most up-to-date insights, findings and the best customer-centric UIUX practices across platforms.
- Ideate and build a comprehensive library of interactive prototypes to define the micro interactions and micro animations.
Ideal Candidate
- Bachelor’s degree in design or a related field
- Working knowledge of UX design principles
- Knowledge of Wireframing/prototyping tools
- Good knowledge of UX design tools such as Figma, Axure, or InVision
- Experience with user testing and usability analysis
Manages software development projects
Plans timeline, budget, and tasks
Coordinates with developers, designers, and clients
Job Title: Content Marketing Manager
Location: Remote
Experience: 3–5 years
About the Role
We’re looking for a Content Marketing Manager who can create and manage content that connects with a US audience. You’ll plan, write, and manage different types of content that tell our story and support our growth. If you love writing, enjoy building content strategies, and can juggle multiple projects, this role is for you.
What You’ll Do
Content Strategy & Creation
- Plan and run content strategies that fit business goals.
- Write and edit across formats: blogs, case studies, emails, newsletters, templates, social posts
- Engage with clients and experts with the content strategies.
- Use engagement-based strategies for outreach.
Content & SEO Management
- Manage end-to-end blog workflows, topic research, keyword planning, assigning to writers, editing, CTAs, and publishing.
- Work with SEO teams and freelancers to ensure content is optimized and published on time.
Campaign Support
- Create and review newsletter content, manage group postings, and track analytics.
- Support ABM and LinkedIn campaigns by drafting and refining outreach messages.
Planning & Coordination
- Own and manage monthly content calendars to ensure smooth delivery across channels.
- Collaborate with design, product, and social media teams to align content with campaigns.
Performance & Quality
- Track how content performs and suggest improvements.
- Review and approve freelance work, prepare their monthly budget estimates and invoices.
- Monitor newsletter subscribers and maintain records.
- Keep the tone, voice, and messaging consistent across all channels.
What We’re Looking For
- 3–5 years of experience in content marketing & content writing.
- Experience creating content for a US audience.
- Strong writing and storytelling skills.
- Comfortable with SEO basics and using tools like Google Analytics.
- Good at managing projects and deadlines.
- Team player with strong communication skills.
Good to Have
- Experience in B2B SaaS or tech.
- Knowledge of social media marketing and paid campaigns.
- Familiarity with tools like HubSpot, WordPress, or other CMS platforms.
Why You’ll Love Working Here
- You’ll own and shape our content marketing efforts.
- Work with a friendly, collaborative team.
- Flexible, remote-friendly work setup.
Job Description: Senior Talent Acquisition Specialist (Non-IT)
Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.
Key Responsibilities:
1. Recruitment Strategy Development:
- Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.
- Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.
2. Sourcing and Candidate Identification:
- Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.
- Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.
3. Candidate Screening and Assessment:
- Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.
- Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.
4. Interview Coordination:
- Coordinate and schedule interviews between candidates and hiring teams.
- Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.
5. Candidate Relationship Management:
- Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.
- Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.
6. Employer Branding:
- Represent the organization in a positive and professional manner, both online and offline.
- Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.
7. Offer Management and Negotiation:
- Extend job offers to selected candidates and negotiate compensation packages within established guidelines.
- Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.
8. Data and Reporting:
- Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).
- Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.
9. Collaboration and Continuous Improvement:
- Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.
- Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.
Qualifications and Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.
- Strong understanding of recruitment processes, techniques, and tools.
- Excellent communication and interpersonal skills.
- Familiarity with applicant tracking systems (ATS) and other recruitment software.
- Ability to handle multiple priorities and work in a fast-paced environment.
- High level of professionalism, ethics, and integrity.
Targets Vs Scope of Work
-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.
-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.
-Should be able to get Right Fit Skilled best Talent for the positions given to work on.
-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.
-
IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.
Mandatory Skills:
Minimum 3+ years of experience
Solid and proficient skills in Java, Spring Framework, JDBC
Solid and proficient skills in Angular 6+
Strong foundation in Restful design practices
Experience in Unit Testing, Data Mockup and Automation Test
Strong communication
Knowledge of Control M
Good to have:
Knowledge of Scrum and Agile
Knowledge of DevOps tooling (e.g., Jenkins, Git, Maven)
Knowledge of basics of Cloud Computing
Knowledge of Python
Knowledge of Jenkins
Location: Hybrid / Remote
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Designation: Senior Lead - UX Researcher (ABL_SS_565)
Position description:
- Establish UX Research practice for your pods and collaborate closely with the product and other cross-functional stakeholders to shape our products.
- Conduct and evaluate independent quantitative and qualitative research at every stage of the product lifecycle from identifying unmet user needs & conceptualization to prototype validations & usability tests on the product. This includes conducting ethnographic studies, contextual discovery, concept tests, benchmarking, online surveys, cognitive walkthroughs, quantitative analysis, VoC studies, usability and accessibility testing, amongst others.
- Understand and incorporate complex technical and business requirements into research.
- Lead prioritization about what we research, when to research it, and how that research is conducted; This includes working with cross-functional teams, multiple devices, and platforms, in order to find opportunities to further improve the user experience.
- Create rich & detailed written presentations & reports to document the findings of all user research activities.
- Build & deliver user personas, user flows, consumer journey maps, experience maps, and storyboards basis research studies.
- Present & communicate research findings in an impactful & engaging way to cross-functional teams & the wider organization so that they build a strong understanding of user needs and pain points.
- Work closely with designers and product managers to turn user research findings into user stories and actions that lead to improving the user experience.
- Collaborate with key stakeholders to identify user-centric products and designs. Monitor & measure success criteria post the launch of features/products.
- Introduce industry best practices associated with conducting user research and testing. Continuously monitor and improve practices that are being used for UX research and testing.
- Lead regular competitive benchmarking with similar products available to users.
Primary Responsibilities:
- Perform user research, customer study, for our projects across Mobile Apps, Web, and alternative platforms and work closely with key stakeholders in the business, product, technology, operations, marketing
Reporting Team
- Reporting Designation: Head - Digital Strategy (ABL_SS_251)
- Reporting Department: Digital Strategy (2172)
Required Skills:
- 6+ years of UX research experience.
- Bachelor's or MS in a human behavior-related field eg. HCI, HFI ( or equivalent and demonstrable work experience ).
- Ability to quickly and effectively share research results.
- Ability to perform all research-related tasks including research planning, evaluating, and iteration.
- Ability to formulate specific, answerable, and practical questions.
- Curiosity about customers, their behavior, and how they interact with mobile/digital products.
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
- Strong communication & presentation skills (written, oral and visual).
- Detail-oriented and able to manage multiple projects simultaneously.
- Hands-on skills: Surveys, User Interviews, Focused Groups, Card Sorting, Contextual Inquiry, Persona, Empathy mapping, Competitive Analysis, Usability testing.
- A creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research plans.
Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI to the company, should have great knowledge of how ads work, knowledge on landing pages.
About Company: Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps.
Job Description: we are looking for a skilled google ads executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company, and should have a piece of great knowledge of how ads work and having a great knowledge on landing pages.
Roles and Responsibilities:
- Responsible for creating Successful Campaigns.
- Responsible for generating the ROI to the company.
- Should have a piece of great knowledge of how ads work.
- Great knowledge on landing pages.
- Must know how google ads work (Algorithm)
mandatory Skills:
- Excellent communication skills
- Work report Submissions
- Team Player
- Able to Handle Multitasking
- Should be Good at Training (Very Very Important)
- Good at Planning Strategies.
Work Location - Bangalore
The Data Analytics Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Build and enhance the software stack for modelling and data analytics
- Incorporate relevant data related algorithms in the products to solve business problems and improve them over time
- Automate repetitive data modelling and analytics tasks
- Keep up to date with available relevant technologies, to solve business problems
- Become a subject matter expert and closely work with analytics users to understand their need & provide recommendations/solutions
- Help define/share best practices for the business users and enforce/monitor that best practices are being incorporated for better efficiency (speed to market & system performance)
- Share daily/weekly progress made by the team
- Work with senior stakeholders & drive the discussions independently
- Mentor and lead a team of software developers on analytics related product development practices
Qualifications:
- 10-13 years of data engineering experience.
- Experience in working on machine-learning model deployment/scoring, model lifecycle management and model performance measurement.
- In-depth understanding of statistics and probability distributions, with experience of applying it in big-data software products for solving business problems
- Hands-on programming experience with big-data and analytics related product development using Python, Spark and Kafka to provide solutions for business needs.
- Intuitive with good interpersonal-skills, time-management and task-prioritization
- Ability to lead a technical team of software developers and mentor them on good software development practices.
- Ability to quickly grasp the business problem and nuances when put forth.
- Ability to quickly put together an execution plan and see it through till closure.
- Strong communication, presentation and influencing skills.
Education:
- Bachelor’s/University degree or equivalent experience
- Data Science or Analytics specialization preferred
- Provide Thought Leadership to Develop Global Marketing strategies to support and sustain the company’s business growth.
- Develop and implement a strategic marketing plan.
- Create and manage marketing budgets and monitor costs.
- Develop and implement Brand Strategies to build company brand equity
- Be custodian for the organization's Brand Guidelines & Brand management across all its verticals & geographies.
- Closely work with the leadership team to create growth strategies, new product/ service development, and brand extensions.
- Build and inspire creative teams together and vendors as required that guarantees a holistic marketing capability to support the growth of the business
- Manage and optimize the websites within the group and use digital marketing methods to increase traffic and the online demand for our services.
- Lead communication strategy for marketing initiatives and social media campaigns
- Plan, execute, and measure lead generation programs to grow the sales pipeline.
- Work to create marketing materials/collateral (physical and electronic) including, presentations, brochures, graphics
- Manage, optimize, and provide analytics on the company’s presence in social media and other channels.
- Ensure the creation of case study content that demonstrates the benefits of our Services, Products & Training portfolio
- Strategic Brand Management
- Organize and/or ensure participation in relevant technology events, conferences, trade shows, exhibitions that help to demonstrate the company’s technology authority and create a positive image to attract good talent.
- Demonstrate effective communication and Interpersonal Skills.
- Ability to work in Global, Matrix and Team environment
- Organize PR-related activities to showcase the company and its leadership’s industry strengths.
- Undertake competition analysis and tracking with regular updates to Sales & leadership.
- Evaluate results of marketing activities and campaigns to measure ROI and effectiveness on marketing initiatives (Awareness, Demand Generation, PR, Events).
- Digital Marketing skills SEO, SMO, LinkedIn, Google Ads, Twitter, Facebook











