Cutshort logo
Skandhanshi Infra Projects logo
Tech Support Manager
Skandhanshi Infra Projects's logo

Tech Support Manager

Nagraj Kumar's profile picture
Posted by Nagraj Kumar
6 - 15 yrs
₹6L - ₹12L / yr
Pune
Skills
Tech Support
Linux/Unix
IT infrastructure
Linux administration

Role & Responsibilities

  • The successful candidate will be experienced in leading and developing a support team within a product support environment
  • This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
  • Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
  • Assists with the maintenance of and compliance with department policies and procedures
  • Identifies team and individual training needs and assist in driving the delivery of these training initiatives
  • Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
  • Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

  • 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
  • Experience of leading L1 & L2 support resources
  • Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
  • Prior experience working for a global IT vendor in a similar role
  • Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
  • Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
  • Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
  • Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
  • Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
  • Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
  • Proven ability to prioritize workload
  • Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

  • Three years bachelor regular degree
  • Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
  • Understanding of SLA definitions and tracking.
  • Understanding of Support metrics
  • Excellent in Customer communication and has a natural flavour for Customer Service
  • Good people management skills.
  • Good understanding of computer systems, mobile devices, and other tech products
  • Hands on experience on On-premise & Cloud deployments
  • RHEL/CentOS and Debian/Ubuntu
  • NodeJS (PM2 is a plus)
  • MongoDB and Oracle , RabbitMQ
  • Strong understanding of Networking and TCP/UDP protocols
  • AWS (Covers S3)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Ability to diagnose and troubleshoot basic technical issues
  • Bachelor’s degree in Information Technology, Computer Science or relevant field
  • Startup experience is a plus
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Skandhanshi Infra Projects

Founded :
2008
Type :
Services
Size :
100-1000
Stage :
Profitable

About

"Every successful project is a by-product of our hard work and determination gained by the trust and satisfaction of our customers". Skanda has evolved into Skandhanshi with more potential to acquire successful projects within cities as well for a rapid growth of the organization. Since 2008 SKANDHANSHI has been providing various services and helping people to fulfil their dream of construction. Head Quartered in Kurnool, Skandhanshi is one of the best construction companies with 10 years of experience acquiring more than 40,000 customers. As of now, Skandhanshi has constructed an area of 17 lakh sq.ft which includes plots, apartments, gated communities, villas, commercial complexes and many more enticing projects. Previously Skandhanshi has expanded its prominence in Kurnool, Anantapur, Nandyal and Tadipatri in AndraPradesh, Ballari and Bengaluru in Karnataka. Now it has been established in Kadapa (Andhra Pradesh) and Hyderabad (Telangana). It has also unfenced the barriers to commence a corporate office in Hyderabad soon for the reinforcement of the company's goals.
Read more

Connect with the team

Profile picture
Nagraj Kumar

Company social profiles

blog

Similar jobs

Zolvit (formerly Vakilsearch)
at Zolvit (formerly Vakilsearch)
1 video
2 recruiters
Lakshmi J
Posted by Lakshmi J
Chennai
4 - 6 yrs
₹8L - ₹10L / yr
HRBP
Performance management
Employee Engagement
RLHF (Reinforcement Learning from Human Feedback)
POSH Awarement
+1 more

Job Summary:

We are seeking a highly organized and detail-oriented HR Business Partner & Payroll Specialist to join our dynamic team. This dual role is critical in aligning HR practices with business objectives while ensuring accurate and timely payroll processing. The ideal candidate will be a proactive and strategic thinker with strong interpersonal skills, a thorough understanding of HR principles, and expertise in payroll administration. This role requires a self-starter who can manage multiple priorities, build strong relationships with employees and stakeholders, and maintain the highest level of confidentiality.

 

Responsibilities:

HR Business Partnering:

●    Serve as a strategic HR partner to assigned business units or departments, understanding their goals and challenges and developing HR strategies to support their success.

●    Provide guidance and support to managers and employees on a wide range of HR matters, including employee relations, performance management, talent development, and organizational design.

●    Collaborate with management to identify and address employee performance issues, conduct investigations, and recommend appropriate disciplinary actions in accordance with company policy and legal requirements. 

●    Support the implementation of HR programs and initiatives, such as compensation and benefits, learning and development, and employee engagement programs.

●    Partner with the talent acquisition team to understand workforce planning needs and participate in the recruitment and onboarding processes.

●    Analyze HR metrics and trends to identify opportunities for improvement and develop data-driven solutions.

●    Stay up-to-date on relevant employment laws and regulations and ensure company policies and practices are compliant.

●    Facilitate organizational changes and support change management initiatives.

●    Act as an employee advocate, fostering a positive and productive work environment.

 

Payroll Administration:

●    Collect, review, and verify employee timekeeping data, ensuring compliance with company policies and applicable laws.

●    Calculate and process payroll adjustments, including new hires, terminations, promotions, leaves of absence, and retro payments.

●    Administer employee benefits programs related to payroll, such as deductions for health insurance, retirement plans, and other voluntary benefits.

●    Prepare and submit statutory payroll reports and filings (e.g., PF, ESI, TDS, Professional Tax, etc.) in compliance with local and national regulations.

●    Reconcile payroll data with general ledger accounts and resolve any discrepancies.

●    Respond to employee inquiries related to payroll, benefits, and tax-related matters in a timely and professional manner.

●    Maintain accurate and confidential payroll records and documentation.

●    Participate in the implementation and maintenance of payroll systems and software.

 

Qualifications:

●    Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR is a plus.

●    3+ years of progressive HR experience, with a significant portion in HR Business Partnering and payroll administration.

●    Strong understanding of HR principles, practices, and employment laws.

●    Proven experience in managing the full payroll cycle and familiarity with relevant payroll software and systems.

●    Excellent analytical and problem-solving skills with a strong attention to detail and accuracy.

●    Exceptional communication, interpersonal, and relationship-building skills.

●    Ability to handle sensitive and confidential information with discretion and integrity. 

●    Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

●    Proficiency in MS Office Suite (Word, Excel, PowerPoint). 

 

Preferred Qualifications:

●    Familiarity with HRIS systems (e.g., Greythr & Zoho)

●    Experience in developing and implementing HR policies and procedures.

Read more
Bengaluru (Bangalore), Pune, Hyderabad
6 - 10 yrs
₹2.5L - ₹10L / yr
Hcm data loader ,
Uk legislative
Uk payroll
Oracle hcm technical
Oracle HCM
+3 more

5+ years of experience

• HCM Techno Fusional fusion (80% Technical)

• Hands-on experience with UK legislative requirements within Oracle HCM

Read more
Software solutions company
Software solutions company
Agency job
via Jobdost by Sathish Kumar
Hyderabad
4 - 10 yrs
₹5L - ₹13L / yr
Selenium
Appium
Test Automation (QA)
Software Testing (QA)
What essential skills do you need?
▪ 4~10 years’ experience in Automation using Typescript, Javascript, Java as programming
languages
▪ Able to demonstrate good technical & problem solving skills
▪ Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest
assured, cucumber, POM model etc.
▪ Should be ready to explore, learn and develop solutions for problems
Read more
Saint Anton Hospital
Khrisna Ishana
Posted by Khrisna Ishana
Mumbai, Hyderabad, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
24 - 31 yrs
₹5L - ₹10L / yr
Accounting
Accounts payable
Account Management
Financial accounting
Accounts receivable

Saint Anton Hospital is the business of better decisions.


At Saint Anton Hospital, we shape decisions for the better to protect and enrich the lives of people around the world.


As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.


What the day will look like


• Lead all aspects of the financial reporting for client accounts and serving as the primary contact for individuals from various departments, such as risk management, corporate controllership, tax, legal, etc.

• Drive communication & processes for client service teams in order to ensure quality and timeliness of financial reporting and regulatory filings.

• Mentor and develop accounting team members.

• Coordinate efforts with outside service providers, including actuaries, auditors, investment managers, brokers, claims adjusters and outside counsel to proactively meet client needs.

• Communicate and implement business plan changes with State regulators.

• Prepare and present materials during client board meetings.


How this opportunity is different


As an Account Executive / Accounting Manager you will lead client service teams with diverse skillsets and areas of knowledge: financial reporting, compliance, and insurance, while being supported and guided by leadership team members. You will have direct contact with client contacts within the corporate controllership, risk management, tax, legal and other departments, as well as auditors, actuaries, investment managers, etc. At Aon, you are provided the opportunity to drive your career development.


Skills and experience that will lead to success.


• Effective communicator, with strong interpersonal and communication skills, both verbally and written

• Extensive experience within accounting/finance roles, preferably from within the Captive insurance industry

• Accounting degree, CPA or insurance designation(s) preferred.

• Consistent track record of increasing efficiency and improving methods and approaches.

• Proficiency working with Microsoft Office Suite

• Demonstrated effectiveness in presentations to clients.

• Detail oriented and ability to understand and drive big picture recommendations.

• Contribute to a collaborative, innovative and forward-thinking office environment.

• Education: Bachelor's degree in or equivalent years of industry experience.

How we support our colleagues


In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Saint Anton Hospital. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!


Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.


Saint Anton values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Saint Anton Hospital is proud to be an equal opportunity workplace.


Saint Anton Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Saint Anton is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.


We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


The salary range for this position is $90,000-$130,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary range reflected is based on a primary work location of Houston,Texas

This position is eligible to participate in one of Saint Anton Hospital's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.


Saint Anton offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Saint Anton's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.


Read more
FINCAP SAHI NIVESH SERVIVCES PVT
borivali west , Mumbai
3 - 5 yrs
₹5L - ₹10L / yr
Mutual funds
Health insurance
Life insurance

JOB DISCRIPTION: -


We are looking for a passionate sales executive to join our sales team. The sales executive

responsibilities include generating leads, making sales calls, continuously updating our CRM

database, and meeting sales targets.

To be successful as a sales executive you should be an inspired self-starter and able to drive sales

growth. Ultimately, a top-notch sales executive should be able to build relation with customers

and close sales.

Sales Executive Responsibilities:

 Setting sales goals and developing sales strategies.

 Researching prospects and generating leads.

 Contacting potential and existing customers on the phone, by email, and in person.

 Preparing and sending quotes and proposals.

 Meeting daily, weekly, and monthly sales targets.

 Participating in sales team meetings.

 Selling wealth management products to the customer

 Responsible for Managing Sales Target

 Communicating with Customers, Ensuring Sales Growth

 should generate revenue of 2-3 times of the cost

 Incentives will be paid on a monthly basis which will add additional payment along with salary

Read more
CeMent Digital Pvt Ltd
at CeMent Digital Pvt Ltd
1 recruiter
Nirali Suthar
Posted by Nirali Suthar
Ahmedabad
0 - 1 yrs
₹2L - ₹3L / yr
skill iconJava
JSP
Servlets
Object Oriented Programming (OOPs)

Roles and Responsibilities:

  • Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
  • Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
  • Transform business and design needs into innovative products.
  • Drive all projects to completion within deadlines.
  • Perform thorough testing to find issues ahead of time.
  • Engineering software needs more precise analysis & coding skillset
  • Enhance skillset by working with fortune 500 clients
  • Interacting with internal team.

Qualifications :

  • B.E in computer science or related fields.
  • Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
  • Ability to work at the tactical and strategic levels of IT initiatives.
  • Impressive hands-on experience in Java, database(Oracle), OOPS, Java Swing, Javafx.
  • Self-Motivated, flexible & Innovative.
Read more
Mount Talent Consulting
Mount Talent Consulting
Agency job
via Value Innovation Labs by Ritika Kansal
Mumbai
6 - 8 yrs
₹15L - ₹21L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconAmazon Web Services (AWS)
ECS
+5 more

Python Developer

6-8 Years

Mumbai

N.p only immediate or who is serving LwD is 1st week of july.

 

  • Python knowledge: object-oriented programming: inheritance, abstract classes, dataclass, dependency injection, design patterns: comand-query, repository, adapter, hexagonal architecture, swagger/Open API, flask, connexion
  • Experience on AWS services: lambda, ecs, sqs, s3, dynamodb, auroradb
  • Experience with following libraries boto3, behave, pytest, moto, localstack, docker
  • Basic knowledge about terraform, gitlab ci
  • Experience with SQL DB


Read more
Duplex Technologies Services
Priyanka Mishra
Posted by Priyanka Mishra
Lucknow
1 - 4 yrs
₹2L - ₹5L / yr
Unity 3D
Game development
Game Design
Skill Set : 3D Unity, Unity, 3D Game, Engine, C. Job Details : - Consistently develop 3d game features of high level quality, on several platforms, by gathering requirements, designing solutions, implementing robust code, testing and debugging. - Work with interaction designers, game developers, artists, animators, audio engineers and other programmers to design scalable and flexible products. - Create efficient, optimised code while working with 3rd party libraries and tools - Understand memory and performance limitations of target hardware - Understand and be able to conform to the standards of target hardware - Share and participate in continually improving the processes with which the game is being - Collaborate and communicate with non-technical disciplines to improve the game - Willingness to receive, create and maintain detailed task lists from team leaders
Read more
For a MNC
For a MNC
Agency job
via InvokHR by Aanchal Tyagi
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹6L / yr
Recruitment/Talent Acquisition
Recruitment
Human Resources (HR)

We’re looking for a team player, who is motivated by delivering great work. Some of the skills and experience we look for includes:

  • Builds and maintains relationship with talent pool in regional markets
  • Opens and manages requisitions throughout recruiting lifecycle
  • Manages candidate database, including resumes and applications
  • Assesses recruiting service request and confirms talent needs with Business and Hiring Manager
  • Identifies recruiting channels and target talent pools and conducts search for candidates
  • Captures applicant information into recruiting database, maintaining database for future reference
  • Prepares and shares candidate communications throughout recruiting lifecycle
  • Provides candidate logistics support during hiring process, including coordination of candidate interviews and screening
  • Screens candidates, including review of application and resume along with conducting assessments and interviews in partnership with Hiring Manager
  • Serves as a point of escalation for inquiries and redirects the resolution of complex or unusual talent acquisition inquiries to the Talent Acquisition COE
  • Provides inputs on recruiting operations and execution improvements to Talent Acquisition Lead and Talent Acquisition COE
Read more
Cloudesign Technology Solutions
neha mhaprolkar
Posted by neha mhaprolkar
Mumbai
2 - 3 yrs
₹4L - ₹7L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconHTML/CSS
Problem solving
Object Oriented Javascript (OOJS)
  • Experience in web technologies (Object-Oriented JavaScript, HTML, CSS) and experience with web standards, including HTML5 and CSS3
  • In depth understanding of Angular concepts and structures
  • Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
  • Should have solid understanding and experience (at least 1+ years) with Object-Oriented design and development
  • Strong verbal and written communication skills
  • Proactive attitude to problem resolution
  • Ability to work in a fast-paced environment, and manage time efficiently to meet project timelines
  • Ability to work well independently, or with remote teams

Good to Have:
  • Experience in Agile Software Development projects
  • Knowledge on how to create modules and libraries with angular and publish it on platform like npmjs.
  • Knowledge on Nrwl's developer tools
  • Experience in writing Unit Testing cases.
  • Capable to perform code reviews and provide code to optimize performance of the application.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos