Role & Responsibilities
- The successful candidate will be experienced in leading and developing a support team within a product support environment
- This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
- Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
- Assists with the maintenance of and compliance with department policies and procedures
- Identifies team and individual training needs and assist in driving the delivery of these training initiatives
- Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
- Participates and leads hiring to get the best available talent
Qualification (Knowledge & Skills)
- 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
- Experience of leading L1 & L2 support resources
- Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
- Prior experience working for a global IT vendor in a similar role
- Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
- Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
- Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
- Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
- Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
- Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
- Proven ability to prioritize workload
- Ability to share constructive feedback; be able to adapt to and embrace change
Requirements
- Three years bachelor regular degree
- Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
- Understanding of SLA definitions and tracking.
- Understanding of Support metrics
- Excellent in Customer communication and has a natural flavour for Customer Service
- Good people management skills.
- Good understanding of computer systems, mobile devices, and other tech products
- Hands on experience on On-premise & Cloud deployments
- RHEL/CentOS and Debian/Ubuntu
- NodeJS (PM2 is a plus)
- MongoDB and Oracle , RabbitMQ
- Strong understanding of Networking and TCP/UDP protocols
- AWS (Covers S3)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Ability to diagnose and troubleshoot basic technical issues
- Bachelor’s degree in Information Technology, Computer Science or relevant field
- Startup experience is a plus

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Job Summary:
We are looking for a talented Full Stack Developer with experience in C# (ASP.NET Core Web API), React, and SQL Server. The successful candidate will be responsible for designing, developing, and maintaining robust web applications and APIs, ensuring seamless integration between the front-end and back-end systems.
Key Responsibilities:
Full Stack Development: Design, develop, and maintain web applications using C#, ASP.NET Core Web API, and React.
API Development: Create and maintain RESTful APIs to support front-end applications and integrations.
Database Management: Design, optimize, and manage SQL Server databases, including writing complex queries, stored procedures, and indexing.
Front-End Development: Implement user interfaces using React, ensuring a smooth and responsive user experience.
Code Quality: Write clean, scalable, and well-documented code following best practices in software development.
Collaboration: Work closely with cross-functional teams, including UI/UX designers, back-end developers, and DevOps, to deliver high-quality software solutions.
Testing & Debugging: Conduct unit testing, integration testing, and debugging to ensure the quality and reliability of applications.
Continuous Improvement: Stay updated on the latest industry trends and technologies and integrate them into development processes where applicable.
Required Qualifications:
Experience: Proven experience as a Full Stack Developer with a strong focus on C#, ASP.NET Core Web API, React, and SQL Server.
Technical Skills:
Proficient in C# and ASP.NET Core Web API development.
Strong experience with React and related front-end technologies (JavaScript, HTML, CSS).
Expertise in SQL Server, including database design, query optimization, and performance tuning.
Familiarity with version control systems like Git.
Understanding of RESTful architecture and Web API design.
Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues.
Communication: Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
Team Collaboration: Ability to work effectively in a team environment, collaborating with cross-functional teams to achieve project goals.
Preferred Qualifications:
Experience with ASP.NET Core MVC or Blazor.
Knowledge of cloud platforms such as Azure or AWS.
Experience with Agile/Scrum development methodologies.
Education:
Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.
Responsibilities:
- Conduct comprehensive hair assessments to determine the stage of hair loss.
- Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
- Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
- Establish daily consultation and conversion targets, analyzing performance regularly.
- Meet monthly conversion goals, contributing to revenue growth at the studio.
Qualifications and Skills:
- Bachelor's degree in Business or equivalent practical experience.
- Preferred age: 32 years and above.
- Minimum 5 years of experience in sales consulting and business intelligence.
- Strong written and verbal communication skills.
- Ability to multitask, organize, and prioritize workload effectively.
- Customer-centric approach to sales and service.
This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio's growth objectives.
- Strong visual and graphic design skills
- Proficiency in graphic design software like CorelDRAW, Photoshop, Illustrator and InDesign
- Ability to conceptualise and develop visual ideas
- Strong communication and interpersonal skills
- Knowledge of colour theory and typography
- Time management and multitasking ability
- A portfolio that demonstrates design ability


Responsibility
- Have a willing attitude ready to take on new challenges.
- Lead the entire web application development life cycle right from the concept stage to delivery and post-launch support.
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
- Strong time management, listening, and communication skills.
- Experience with and a strong understanding of mobile web development.
- Convey effectively all task progress, evaluations, suggestions, and schedules along with technical and process issues.
- Creating database schemas that represent and support business processes.
- Utilize backend data services and contribute to increasing existing data services API.
Required Skills
- Previous working experience as a PHP / Laravel / Shopware 6 developer.
- In-depth knowledge of object-oriented PHP.
- Basic Linux experience (command-line tools).
- MySQL profiling and query optimization.
- Creative and efficient problem solver.
- Technical Skills:- HTML, CSS, JavaScript, JQuery, Core PHP, MySql, Laravel, Symfony, Shopware 6.
- Ubuntu system knowledge is required.
Role: AUTOSAR Developer
Location: Hyderabad
Fulltime
Must Have
Proficient in development of Base Software in AUTOSAR.
Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Memory etc.)
Experience of working in any of the commercial AUTOSAR
Good To Have
Experience of working in Vector AUTOSAR Stack and related tool chain.
Experience of working in RTE and APSW layers.
Working Knowledge in IS026262.
Experience in latest uc platforms (Infineon/Renesas/TI/NXP)
Job R&R
Mentor/Lead a team of around 2-3engineers.
Work in SW development of ADAS Products.
About CITTA
The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings, and has seen an upward growth year after year. The Lexicon Group had started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The moto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.
CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.
Job Description
Work From Office
We are looking for an enthusiastic Social media manager to administer our social media accounts. You will be responsible for managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. You should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.
Responsibilities
- Perform research on current benchmark trends and audience preferences
- Design and implement social media strategy to align with business goals
- Set specific objectives and report on ROI
- Generate, edit, publish and share engaging content daily
- Monitor web traffic metrics
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews
- Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up-to-date with current technologies and trends in social media, design tools and applications
- Handle influencers for engagements, activities and campaigns
Requirements and skills
Good to have Social Media Manager skills:
- Proven work experience as a Social media manager
- Hands on experience in social media content
- Solid knowledge of SEO, keyword research and Google Analytics
- Knowledge of online marketing channels
- Familiarity with web design
- Excellent communication skills
- Analytical and multitasking skills
- BSc degree in Marketing or relevant field
We are looking for an experienced top-notch Software Engineer to grow with our development team. As a Node.js engineer, you will be involved from conception to completion with projects that are technologically sound and impactful.
What you will do:
- Work on existing software solutions or new systems on the specified programming language.
- Translating designs and wireframes into high-quality code.
- Ensure the best possible performance, quality of the solution you are working on.
- Working closely with business analysts, software engineers, product managers, designers and other stakeholders.
- Write well-designed and efficient code by adhering to the specified coding standards.
- Mentor and support other team members by doing code reviews and applying your experience in process and technical leadership.
- Document the development process, architecture, and standard components.
Requirements:
- Minimum 2 years of work experience as a Software Engineer(Node.js).
- Good knowledge of SQL and related databases.
- Proficient in Node.js, Javascript, AJAX, jQuery, JSON, CSS and HTML.
- Knowledge of object-oriented programming.
- Knowledge of the Front-end and Back-end processes.
- Knowledge of web development, continuous integration, and cloud technologies
- Proficiency with RESTful APIs to connect applications to back-end services.
- Flexibility to switch to a new programming language as and when required.
- Ability to own a product and deliver exceptional quality.
- Analytical capabilities and logical approach to problem-solving.
- Familiarity with software development lifecycle and agile methodology.
- Good at writing understandable, testable code with an eye towards maintainability
- Proficiency in software engineering tools.
- Have system-level thinking and the ability to develop a system as a whole.
- Bachelor's degree in Computer Science Engineering or any other relevant course.
- Good communication skills - including the ability to convey information to non-technical team members in a concise and clear way.
- Ability to understand the end-user.
Benefits:
- Impactful Projects: At Synoriq, you get to work on exciting projects that create a huge impact in the lives of common people. You get exposure to the various domains we work in - be it the financial sector or the government sector. With projects of such scale, we work on the latest and most popular technologies in the market.
- Great Nucleus of Minds: You get to work with the smartest people and learn together. Our team is a bunch of talented designers, engineers, singers, storytellers, and dancers.
- Fun: We understand that theres a life outside the office too. We offer flexibility in the work schedule and work from home so that you give your best every day.
- Leadership Initiatives: We promote the overall development of an individual and help you realize your professional goals. There are ample learning opportunities providing exposure in different domains and working in cutting-edge technology.
- Complete experience in the Spring Framework
- proficient knowledge of SQL and NoSQL must
- Hands-on experience in designing and developing applications using Java EE platforms
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
- Contributing in all phases of the development lifecycle
- Writing well designed, testable, efficient code
- Excellent Communication Skills
- Willingness to own a responsibility
- Ability to work in a team as well as an individual
- Ability to work under pressure and maintain deadlines
- Good to have worked on end to end in projects



