Role & Responsibilities
- The successful candidate will be experienced in leading and developing a support team within a product support environment
- This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
- Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
- Assists with the maintenance of and compliance with department policies and procedures
- Identifies team and individual training needs and assist in driving the delivery of these training initiatives
- Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
- Participates and leads hiring to get the best available talent
Qualification (Knowledge & Skills)
- 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
- Experience of leading L1 & L2 support resources
- Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
- Prior experience working for a global IT vendor in a similar role
- Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
- Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
- Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
- Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
- Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
- Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
- Proven ability to prioritize workload
- Ability to share constructive feedback; be able to adapt to and embrace change
Requirements
- Three years bachelor regular degree
- Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
- Understanding of SLA definitions and tracking.
- Understanding of Support metrics
- Excellent in Customer communication and has a natural flavour for Customer Service
- Good people management skills.
- Good understanding of computer systems, mobile devices, and other tech products
- Hands on experience on On-premise & Cloud deployments
- RHEL/CentOS and Debian/Ubuntu
- NodeJS (PM2 is a plus)
- MongoDB and Oracle , RabbitMQ
- Strong understanding of Networking and TCP/UDP protocols
- AWS (Covers S3)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Ability to diagnose and troubleshoot basic technical issues
- Bachelor’s degree in Information Technology, Computer Science or relevant field
- Startup experience is a plus

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Position: Full Stack Developer (React.js + Node.js)
Experience: 2–5 Years
Location: Mumbai – Chembur West (Onsite)
Job Summary
We are looking for a Full Stack Developer with strong hands-on experience in React.js and Node.js to build scalable, secure, and high-performance web applications. The ideal candidate should be comfortable owning features end-to-end, developing responsive UI, building REST APIs, integrating databases, and supporting production systems.
Key Responsibilities
- Build responsive UI using React.js, HTML5, CSS3, JavaScript (ES6+)
- Develop scalable backend services and RESTful APIs using Node.js (Express.js / NestJS)
- Work with MongoDB and MySQL (schema design, indexing, query optimization)
- Implement authentication & authorization using JWT , RBAC , Oauth
- Integrate third-party APIs, Webhooks
- Build real-time features using Socket.io / WebSockets
- Ensure performance, scalability, and security (validation, sanitization)
- Implement caching using Redis (if applicable) and optimize API response times
- Support API testing (Postman/Supertest)
- Maintain API documentation using Swagger / OpenAPI
- Debug and resolve defects, handle RCA, and support production troubleshooting with logs/monitoring
- Follow Git-based workflows, participate in code reviews, and collaborate with QA/product teams in Agile delivery
Mandatory Skills
- React.js, Node.js, JavaScript (ES6+)
- MongoDB (must), MySQL
- REST API development & integration
- Socket.io / WebSockets, Webhooks
- HTML5, CSS3
- Git
- Typescript, Express.js / NestJS
- jQuery / AJAX (basic / legacy support)
Good to Have
- Redis, Swagger/OpenAPI
- Docker, CI/CD (GitHub Actions/Jenkins)
- Cloud exposure (AWS/Azure/GCP)
Qualification
BE / BTech / MCA / MSc IT / BSc IT with 2–5 years relevant experience.
CTC: As per industry std.
Role Description
Need a graphic designer who should be able to conceptualise campaigns and execute eye-catching and professional email designs. With the desire to learn organisational and business values, they should be able to determine the requirements and produce exceptional work.
Responsibilities
- Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
- Collaborate with the marketing team and copywriters to understand the exact requirements and expectations.
- Be a great team player and coordinate with other design teams to seek and provide design assistance.
- Use proficient creative software skills to create variety of static and motion graphics for communication design.
- Learn business requirements and organisational values to adapt the same in designs.
- Understand how creatives are performing via analysing performance data, and incorporate the same understanding into subsequest creatives.
Requirements
Strong Knowledge of Photoshop and Illustrator.
• Excellent visual design skills in both static and basic motion graphics.
• Basic knowledge of HTML and Adobe XD will be advantageous.
• Ability to present your designs and defend your solutions to various stakeholders.
• 2-4 years of experience as a graphic designer in a relevant field. Good layout designing skills and sense of colour usage.
• E-commerce background is a plus point.
Professional written and interpersonal skills.
• Understanding the Beauty Space is a plus.
• Experienced in determining requirements and meeting deadlines.
Key Responsibilities
- Source candidates using job portals, LinkedIn, and other platforms
- Screen resumes and shortlist potential candidates
- Conduct initial HR screening calls
- Schedule and coordinate interviews with hiring managers
- Maintain and update candidate data in recruitment trackers
- Assist in employer branding and candidate engagement initiatives
- Support the HR team in daily recruitment activities
Requirements
- Excellent communication skills (spoken & written English)
- Strong interpersonal skills and attention to detail
- A personal laptop and stable internet connection
- Willingness to work from office (HSR Layout, Bangalore)
- Ability to work in a fast-paced, startup environment
- Freshers or final-year students with HR interest are welcome
Perks & Benefits
- ₹10,000/month stipend
- Hands-on training in full-cycle recruitment
- 1-on-1 mentorship from experienced professionals
- Certificate of internship
- Opportunity to convert to a full-time role based on performance
- Fast-paced learning & exposure to startup cultur
1. Collaborate with the team to develop design concepts and visual solutions.
2. Work with our draping software to create virtual draping experiences for our customers.
3. Assist in creating graphics for our products.
4. Assist in video editing and video making tasks to produce engaging promotional content for our brand
5. Apply your knowledge of digital marketing and Instagram marketing to strategize and execute effective social media campaigns that drive brand awareness and engagement.
6. Embrace design thinking principles to solve complex creative challenges and contribute innovative ideas to our design process.
7 Utilize Canva to develop aesthetically pleasing and visually appealing graphics for our online platforms and marketing materials.
8.Assist in creating social media calendar and Graphics by maintaining brand voice and identity.
Responsibilities
- Execute social media design projects, while working closely with the content team.
- Design original pieces, including illustrations and infographics in line with trends in social media.
- Refine images, fonts, and layouts using graphic design software
- Apply typography techniques
- Video editing, reels edits and other related works like captioning videos
- Maintain brand consistency throughout all our marketing projects
- Liaise with marketing and design teams to ensure deadlines are met
- Keep track of new content and tools across social media platforms, analysing what's working and what's not.
- Paint by hand and use drawing applications to design original graphics
- Work experience as a Designer intern, Graphic Designer, or similar role if any
- Portfolio of completed design projects
- Hands-on experiences with image editing software, like Photoshop and Adobe Illustrator
- Proficient in design software (e.g. InDesign, Figma and Balsamiq)
- Strong aesthetic knowledge with the ability to combine various colors, fonts, and layouts
- Attention to visual details
- Ability to meet deadlines and collaborate with a team
- BSc degree in Design, Visual Arts or relevant field if any.
- Overall accountable for achieving monthly deals target and quarterly revenue target
- Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
- Responsible for building solid qualified pipeline.
- Pursue hot/warm leads and convert them into business.
- Provide operational support for all sales processes including alliances, pipeline
- progression, sales proposals, collections dashboards etc.
- Understand client’s needs and identifying the right solution to solve those busines schallenges
- Understand competitive landscape and constantly improve market intelligence
- Ensure selling effectiveness across the sales cycle.
- Build client database
- Support marketing activities across regions.
Required Skills & Experience:
- Indian market - Lead generation
- Maintaining the database
- Cold calls, setting up the meeting
- 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
- testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
- Must be hunter with ability to identify opportunities and convert leads into pursuits
- Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
- have the drive to win over competition
- Must have achieved / over-achieved revenue targets consistently.
- Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
- Must have adequate exposure to client management and buyer processes including vendor registration etc.
- 3-6 years of relevant work experience in a DevOps role.
- Deep understanding of Amazon Web Services or equivalent cloud platforms.
- Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
- Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
- Continuously improve and increase the capabilities of the CI/CD pipeline
- Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
- Participate in production outages and handle complex issues and works towards resolution
- Oversee the company's finances, providing leadership and coordination in financial reporting, treasury management accounting, and compliance
- Be a key part of the senior team, working closely with the CEO and senior leadership
- Take responsibility for funding documentation, diligence, and related financial coordination
- Strike alliances with leading banking and financial institutions for financial operations, marketplace operations, and the like
- Work in an entrepreneurial environment (i.e. open office, no separate cubicles, flat travel policies with economy class travel and no five-star stays, a hands-on, do-it-yourself culture, etc) and display a similar entrepreneurial spirit
Requirements
- Exceptional interpersonal skills and demonstrated leadership abilities
- Entrepreneurial at heart and likes to take ownership
- Excellent analytical skills, motivated, hardworking and self-driven leader
- Should have experience in building and scaling finance teams from scratch
- The leader is expected to be a team player with experience in managing people and projects, a self-starter with a proactive attitude
- The ability to interact with stakeholders internal and external is essential
Specific Prior Experience In
- Financial reporting & statutory compliance:
- Provide daily/weekly/monthly financial and management information reports including budget vs actual
- Responsible for accounting and financial systems, 100% statutory compliance and timely, adequate controls, and accurate bookkeeping
- Ensure legal and licensing compliance with periodic scanning of business models
- Taxation and audits:
- Develop appropriate processes to reduce the tax burden. Monitor compliance with statutory authorities for taxation
- Liaise with external auditors to ensure timely and smooth closure of financials. Smoothly complete statutory and internal audits

- Develop and execute both manual test scripts/cases based on analyzed requirements for the Hematology Medical Device.
- Investigates software, hardware, system problems and determines root causes for failures.
- Report and track the defects to closure, support for defect investigation, validate defect fixes and analyze the impact of fixes.
- Be involved in test lab management and improvement of test process activities.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, Biomedical Engineering or other relevant degree and 6+ years of relevant experience
- Work Experience Requirements: 6 or more years of experience in developing software system test designs and procedures.
- Experience in testing of software systems, preferably related to medical instrumentation
- Able to evaluate system specifications and requirements for completeness and testability
- Able to generate test designs and procedures from specifications and use cases, using industry-standard test design techniques, with minimal guidance
- Good understanding of software testing methodologies
- Experience with Requirements Management and Traceability
- Experience with Automated Software Testing is a plus
- Able to Document specifications, and or test documentation
- Able to execute test procedures manually, with minimal guidance
- Ability to work independently and proactively with minimal direction.
- Excellent communication skills. Ability to interface with various internal and external stakeholders.
- Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems, a plus.
Nice to Have
- Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus









