Role & Responsibilities
- The successful candidate will be experienced in leading and developing a support team within a product support environment
- This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
- Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
- Assists with the maintenance of and compliance with department policies and procedures
- Identifies team and individual training needs and assist in driving the delivery of these training initiatives
- Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
- Participates and leads hiring to get the best available talent
Qualification (Knowledge & Skills)
- 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
- Experience of leading L1 & L2 support resources
- Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
- Prior experience working for a global IT vendor in a similar role
- Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
- Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
- Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
- Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
- Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
- Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
- Proven ability to prioritize workload
- Ability to share constructive feedback; be able to adapt to and embrace change
Requirements
- Three years bachelor regular degree
- Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
- Understanding of SLA definitions and tracking.
- Understanding of Support metrics
- Excellent in Customer communication and has a natural flavour for Customer Service
- Good people management skills.
- Good understanding of computer systems, mobile devices, and other tech products
- Hands on experience on On-premise & Cloud deployments
- RHEL/CentOS and Debian/Ubuntu
- NodeJS (PM2 is a plus)
- MongoDB and Oracle , RabbitMQ
- Strong understanding of Networking and TCP/UDP protocols
- AWS (Covers S3)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Ability to diagnose and troubleshoot basic technical issues
- Bachelor’s degree in Information Technology, Computer Science or relevant field
- Startup experience is a plus

About Skandhanshi Infra Projects
About
Connect with the team
Similar jobs
IT Recruiter
Job Id: QX034
About Us:
The QX Impact was launched with a mission to make A.I accessible and affordable and deliver AI Products/Solutions at scale for the enterprises by bringing the power of Data, AI, and Engineering to drive digital transformation. We believe without insights; businesses will continue to face challenges to better understand their customers and even lose them. Secondly, without insights businesses won't’ be able to deliver differentiated products/services; and finally, without insights, businesses can’t achieve a new level of “Operational Excellence” is crucial to remain competitive, meeting rising customer expectations, expanding markets, and digitalization.
Role Overview
We are seeking an experienced IT Recruiter to join our Talent Acquisition team. The ideal candidate will be responsible for sourcing, screening, and hiring top technology talent for various IT roles across the organization. This role requires strong technical understanding, excellent communication skills, and the ability to manage the full recruitment cycle.
Key Responsibilities
- Manage end-to-end IT recruitment for roles such as Software Developers, Cloud Engineers, DevOps, QA, Data Engineers, IT Support, etc.
- Work closely with hiring managers to understand job requirements, project needs, and technical skills.
- Source candidates through job portals (Naukri, LinkedIn, Indeed), social media, referrals, and internal databases.
- Conduct screening calls to evaluate technical and soft skills.
- Coordinate technical interviews, assessments, and follow-ups.
- Maintain applicant tracking systems (ATS) and recruitment dashboards.
- Negotiate salaries and manage offer rollouts.
- Ensure smooth onboarding of selected candidates.
- Build talent pipelines for future hiring needs.
- Stay updated with market trends and IT hiring best practices in India.
Required Skills & Qualifications
- Manage end-to-end IT recruitment for roles such as Software Developers, Cloud Engineers, DevOps, QA, Data Engineers, IT Support, etc.
- Work closely with hiring managers to understand job requirements, project needs, and technical skills.
- Source candidates through job portals (Naukri, LinkedIn, Indeed), social media, referrals, and internal databases.
- Conduct screening calls to evaluate technical and soft skills.
- Coordinate technical interviews, assessments, and follow-ups.
- Maintain applicant tracking systems (ATS) and recruitment dashboards.
- Negotiate salaries and manage offer rollouts.
- Ensure smooth onboarding of selected candidates.
- Build talent pipelines for future hiring needs.
- Stay updated with market trends and IT hiring best practices in India.
Preferred Qualifications
- Experience hiring for niche tech skills (Data Analytics, ERP Analytics, AI/ML, Cybersecurity, Cloud, Blockchain, etc.).
- Exposure to bulk hiring or startup hiring environments.
- Ability to manage multiple stakeholders.
Competencies:
· Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.
· Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
· Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
· Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
· Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Why Join Us?
- Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
- Work on impactful projects that make a difference across industries.
- Opportunities for professional growth and continuous learning.
- Competitive salary and benefits package.
Application Details
Ready to make an impact? Apply today and become part of the QX Impact team!

Key Responsibilities:
Develop and maintain frontend components using AEM Sites.
Integrate AEM with React/Angular for enhanced user interfaces.
Work with AEM templates, components, dialogs, and client libraries.
Collaborate with backend AEM developers and designers to implement dynamic
and responsive web features.
Ensure code quality through unit testing and best practices.
Participate in code reviews, debugging, and performance tuning.
Support AEM content authors with technical implementation and troubleshooting.
What You’ll Bring:
Bachelor’s degree in Computer Science, Engineering, or a related field, or
equivalent work experience.
Proven experience delivering high-quality web applications.
Mandatory Skills:
3+ years of frontend development experience with React.js or Angular.
2+ years of experience working with Adobe Experience Manager (AEM).
Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript.
Experience with AEM client libraries, Sightly (HTL), Sling models, and
component development.
Familiarity with RESTful APIs and JSON.
Understanding of responsive design, cross-browser compatibility, and
accessibility standards.
Familiarity with Git, CI/CD pipelines, and Agile methodologies.
Preferred Skills (Nice to Have):
Experience integrating third-party APIs and headless CMS.
Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud
products.
Exposure to backend technologies like Java or Python is a plus.
- Job Title - Senior Mobile Game Designer - Hybridcasual
- Reports Into - Head of Design
- Location - Hybrid / Bangalore
A Little Bit about Kwalee….
Kwalee is one of the world’s leading multiplatform game developers and publishers, with over over 1 Billion downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.
What’s In It For You?
- Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm
- Flexible working hours - we trust you to choose how and when you work best
- Profit sharing scheme - we win, you win
- Private medical cover - delivered through BUPA
- Life Assurance - for long term peace of mind
- On site gym - take care of yourself
- Relocation support - available
- Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Ninja Warrior
- Pitch and make your own games on Creative Wednesdays!
- Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives
Are You Up To The Challenge?
As our Senior Game Designer you have a talent to create fun, exciting game experiences for our players. You’ll be designing hybridcasual games, managing and overseeing hybridcasual projects and coaching of the design team
Your Team Mates
Our team is a diverse group of designers from all around the world; some working in the office, some remote. As a core department to the company, we're given a large degree of freedom and creative responsibility over every game we make.
What Does The Job Actually Involve?
- Planning, managing and overseeing of hybridcasual game projects
- Motivate, inspire and mentor a small team of designers, encouraging a culture of constant learning
- Support your team members on solving complex design, technical and implementation issues
- Evolving and adapting game designs based on play testing, feedback and live metrics.
- Driving long term player engagement by understanding mobile players needs and motivations.
Your Hard Skills
- Track record of working either on successful hybridcasual games or alternatively has worked on both casual and hypercasual games
- Knowledge of mobile free-to-play game monetisation techniques.
- Ability to work creatively in a demanding team environment.
- Experience managing a team
- Strong creative ideas and imagination, able to entertain players with challenges, humour, surprises and fun.
Your Soft Skills
Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues.
We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.
A Little More About Kwalee
Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.
Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.
We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France.
We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!
RESPONSIBILITIES:-
As a Business Development Manager working under FMCG segments, an ideal candidate must perform the following responsibilities:
· Approaching potential leads a close them within a stipulated time frame.
· Create exclusive distributors, exclusive super stockist and business associated for the company towards business growth.
· Finding and developing new markets and improving sales.
REQUIREMENTS:
· Bachelor’s degree in business, marketing or related field.
· Experience in sales, marketing or related field.
· Strong communication skills.
· Excellent organisational skills.
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.
Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.
To know more about us please visit: https://www.apexon.com/
About the role:
- Experience: 7+ years of experience building modern web applications working in the fullstack
- Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
- Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
- Experience with SQL and relational database design with MS SQL Server experience is added advantage
- Experience with NoSQL/document database technologies
- Experience writing automated unit tests in the full stack environment
- Knowledge of modern authentication and authorization mechanisms
- Familiarity with modern front-end and backend build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience with modern responsive web application design & development Familiarity with Node.js
- Experience with microservice architecture
- Experience using Git version control
- Experience with VS Code, Visual Studio, or other relevant development tools
- Familiarity with Scrum/Agile principles
- Strong communication skills
- Ability to understand business requirements and translate them into technical requirements.
Required skill set:
- Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
- Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
- Should be able to work independently with minimum supervision.
- Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc
Not just a delivery company
RARA NOW is revolutionising instant delivery for e-commerce in Indonesia through data-driven logistics.
RARA NOW is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RARA makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on one-to-one' deliveries, the company has developed proprietary, real-time batching tech to do many-to-many' deliveries within a few hours. RARA is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.
We are a distributed team with the company headquartered in Singapore, core operations in Indonesia and technology team based out of India
Future of eCommerce Logistics.
Data driven logistics company that is bringing in same day delivery revolution in Indonesia
Revolutionising delivery as an experience
Empowering D2C Sellers with logistics as the core technology
**About the Role**
Integration of user-facing elements developed by front-end developers with server side logic
Implementation of security and data protection
Integration of data storage solutions
Strong proficiency with JavaScript
Knowledge of Node.js and frameworks available for it
Understanding the nature of asynchronous programming and its quirks and workarounds
Good understanding of server-side templating languages and CSS preprocessor
Basic understanding of front-end technologies, such as HTML5 and CSS3
User authentication and authorization between multiple systems, servers, and environments
Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
Implementing automated testing platforms and unit test
Strong technical development experience in effectively writing code, performing code reviews, and implementing best practices on configuration management and code refactoring
Experience in working with vendor applications
Experience in making optimized queries to MySQL database
Proven problem solving and analytical skills
A delivery-focused approach to work and the ability to work without direction
Experience in Agile development techniques, including Scrum
Experience implementing and/or using Git
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Bachelor degree in Computer Science or related discipline preferred

About Company : -
It is the 2018 Forbes Choice Award Winner and Galen Growth’s 2018 Most
Innovative Startup in Asia. It is a reliable & secure health-tech platform with a mission to
simplify access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.
Role : - Engineering Manager
Key Job Responsibilities:
● He/She is a responsive team player who can proactively contribute for building technical
strategies for applications and systems by promoting an understanding of the technology and business roadmap.
● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
● Work very closely with various business stakeholders to drive the execution of multiple
business plans and technologies.
● Work closely with Product, Design, and Marketing to conceive features, plan projects, and build roadmaps
● Prior experience with scalable Architecture managing team of minimum 5 engineers and
coaching, mentoring while maintaining a role with code development.
● Proven history of contributing to product strategy and shipping products with multi-functional teams.
● Highly involved in recruitment while building team also leading app development for both
platforms
● Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
Minimum Qualification:
- Total of 9+ years experience
- Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)
- Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST Express etc
- Worked on Relational data stores viz. MySQL, Oracle, or Postgres
- Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
- Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
- Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
We are looking for a smart, collaborative, hard-working Senior Frontend Developer to be part of a team building an amazing multimodal transport experience. You are an accomplished, hands-on engineer. Your mission is to serve as a key UI developer on your squad and expertly craft frontend mobile and web applications. You work closely with Product and Design teams to drive and refine specifications. You develop strategies and design specifications to improve the performance and reliability of our mobile & web applications as we rapidly scale our product and organization.
Who you are
- Love for coding : An engineer who is a fanatic about writing beautiful and scalable code, in short, a code -artist.
- Dynamic Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.
- Analytical mindset: Strong analytical and troubleshooting skills from requirements, design to code & validation. Should be resourceful, innovative and inventive.
- Team player Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
- Accountability High sense of ownership for your code and relentlessness to deliver projects with high business impact.
Key Qualifications
- Bachelor of Engineering/Bachelor of Technology in Computer Science or related field.
- 6+ years of relevant work experience in mobile and/or web application development.
- Minimum 2+ years of leading feature teams through all stages of development.
- Experience with mobile application development in Android and iOS.
Responsibilities
- Build pixel-perfect, buttery smooth mobile applications on Android & iOS integrating with native APIs and cloud services.
- Design, develop, test, deploy, maintain, and improve mobile application(s).
- Manage individual project priorities, deadlines, and deliverables.
- Build products that can scale for users around the world while meeting & exceeding quality & performance goals.
- Maintain strong service catalog and up to date technical documentation.
- Establish logging, monitoring, analytics and telemetry frameworks for the team.
- Establish & Enforce strong DevOps principles across all stages of development.
- Liaise with Product development team to plan new features.
- Research and suggest new mobile products, applications and protocols.
- Stay up-to-date with new technology trends.
Requirements
- Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax with experience on ReactJS, Redux, React Native, Webpack, and similar library/tools.
- Development experience on native and/or cross platform mobile application development for Android & iOS using Xamarin, Cordova or similar frameworks.
- Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
- Understanding of REST APIs, the document request model, and offline storage and experience with automated testing suites, like (Jest or Mocha)
- Experienced with web standards and protocols such as HTTP, REST, DNS, TCP/IP, and socket APIs in general.
- Familiar with web security, accessibility and internationalization.
- Experience with agile/scrum methodologies to iterate quickly on product changes, developing user stories and working through backlogs. Familiarity in using tools such as JIRA, Confluence, Git, bitbucket etc.
- Demonstrable portfolio of released applications on the App store or the Android market.
- Experience with Geo-location APIs and Google maps APIs and asset tracking is a plus.
- Previous experience in developing mobility or transportation solutions is a plus.
Benefits
- Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development
- Flexible and inspiring workplace with a team of competent, motivated and fun co-workers
- Autonomy and ownership of the work you do with flexible hours
- Opportunity to make an impact by being part of a movement that will revolutionise transportation in APAC cities
- Annual Team retreats in Bali and other popular beach destinations
- Private Health Insurance
- Performance Bonus
We are looking for a graphic designer who can manage the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, social media campaigns, magazines, product packaging, exhibitions and more. Your graphics should capture the attention of those who see them and communicate the right message.
For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.
Responsibilities
Study design briefs and determine requirements
Schedule projects and define budget constraints
Conceptualize visuals based on requirements
Prepare rough drafts and present ideas
Develop illustrations, logos and other designs using software or by hand
Use the appropriate colours and layouts for each graphic
Work with copywriters and creative director to produce a final design
Test graphics across various media
Amend designs after feedback
Ensure final graphics and layouts are visually appealing and on-brand










