Customer Quality Engineer

Disruptive Electronic Accessories Brand

Customer Quality Engineer

Unnati

Company

Home

Customer Quality Engineer

at Disruptive Electronic Accessories Brand

Agency job

via Unnati

2 - 3 yrs

₹4L - ₹5L / yr

Mumbai

Skills

Technical support

Tech Support

Customer Support

Supplier relationship management

RCA

quality assurance

customer quality

complaint handling

FFR

DOA

Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.

Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.

The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.

As a Customer Quality Engineer, you will ensure that the products meet quality requirements, and address customer issues in a timely manner to ensure customer satisfaction.

What you will do:

Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
Updating customers in a timely fashion regarding the status of quality issues or any requests.
Participating in product quality planning and control process based on customer’s specifications and requirements.
Managing escalations to suppliers on product quality, Root cause, action
Preparing and updating all necessary quality reports as required by customers.

Desired Candidate Profile

What you need to have:

Experience in handling customer complaints
knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
Communication skills, problem solving attitude
Client facing experience
Product Quality management
Escalation and complaint management

Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.

As a Customer Quality Engineer, you will ensure that the products meet quality requirements, and address customer issues in a timely manner to ensure customer satisfaction.

What you will do:

Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
Updating customers in a timely fashion regarding the status of quality issues or any requests.
Participating in product quality planning and control process based on customer’s specifications and requirements.
Managing escalations to suppliers on product quality, Root cause, action
Preparing and updating all necessary quality reports as required by customers.

Desired Candidate Profile

What you need to have:

Experience in handling customer complaints
knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
Communication skills, problem solving attitude
Client facing experience
Product Quality management
Escalation and complaint management

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

Similar jobs

Fullstack Developer

at Mechlin Technologies

1 recruiter

Posted by Abhishek Sharma

Chandigarh, Mohali, Panchkula, Ludhiana

0 - 4 yrs

₹2L - ₹9L / yr

Javascript

NodeJS (Node.js)

Angular (2+)

ASP.NET

MVC Framework

+1 more

Skills Required: Angular JS/Angular, jQuery/JavaScript/HTML/ CSS & SASS. Experience with build automation via Gulp, Grunt etc. 1+ years of Web development experience. Knowledge of javascript frameworks (like Angular JS, jQuery etc) Interacting & working with the design team to match the code with design layout. Good Understanding of the full SDLC process. Understanding the product requirements and translate them into technical specification. Excellent communication Skills.

Esports Project Manager

at TESSERACT ESPORTS

3 recruiters

Posted by Tesseract HR

Hyderabad

2 - 10 yrs

₹3.5L - ₹12L / yr

Project Management

Project Manager

Gaming

Digital media

Project coordination

+6 more

ESPORTS PROJECT MANAGER

Tesseract Esports is seeking a talented, enthusiastic and highly organized Esports Project Manager to join our team. As a successful hire for this role, you should be a strong communicator, have a passion for planning and organizing and enjoy working inside a flexible team-oriented environment. You should be well versed in project management styles, methodologies and processes. Tenacity, self-direction and follow-up skills are a must as well as the ability to anticipate issues and find effective solutions.

As a Esports Project Manager, you will lead and take part in developing, implementing, executing and reporting on different esports initiatives and projects. You will work closely with internal cross functional teams like league operations, production, creative, marketing as well as external partners, clients and vendors to ensure success of all our projects and programs.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Responsibilities & Duties

Define project objectives, schedules, resource requirements, budget, and deliverables for different projects and programs in support of business goals.
Lead and execute all tactical project management aspects of different esports programs and projects to expand our brand and viewership goals.
Be responsible for creation and distribution of complete project plans, related documentation, and reporting requirements to all project stakeholders, internal teams and client personnel.
Deliver and develop status frequency, and deliver progress reports, proposals, and requirements documentation, along with risks, contingency plans, and roadblocks to project stakeholders and leadership.
Manage project expectations, timelines, milestones and deliverables.
Conduct post mortems and create recommendation reports based on detailed project analysis.
Provide regular insights and updates on the regional market development and eco-system, team/player sentiment, business opportunities and other relevant key data
Develop best practices and tools for project execution and management.
Act as key contact between internal departments and regional teams for successful execution of the project and meeting all deliverable timelines.
Act as the primary contact for day to day information and updates for partners and client personnel.
Control, coordinate and follow-up on recurrent tasks, assignments and deliverables of various internal departments working on the project.
Track and analyze measurable criteria and KPIs to evaluate progress towards project objectives and develop business review and improvement reports.
Assist different departmental leads to execute all program/project operations and marketing efforts (supervising and ensuring projects are moving forward in accordance with plans).

Qualifications (Required)

Bachelor’s degree or relevant experience (project management, business management, event management marketing, sports industries, marketing, communications).
2 + years of relevant working experience in esports, gaming, entertainment or traditional sports programs.
Have a deep comprehension of the various components that make up an esports program and be conversationally adept in them including broadcast production, player and team management, brand management, event management, content development, competitive structure and rulesets.
Experience in organizing esports and/or digital content planning, productions and broadcast/distribution to drive viewership.
Strong project management skills with ability to drive planning, schedules, budgeting, resource management, collaboration and status reporting.
Passionate about gaming and esports, having a strong understanding of both gaming and cultural nuances in South and Southeast Asia.
Knowledge of different project management methodologies like Waterfall, Agile, Scrum etc.
Strong written, verbal and interpersonal communication skills.
Proven ability to create, organize, prioritize, and execute tasks in a high-pressure environment.
Demonstrate ability to keep a project team focused and on track in a fast-paced environment.
Developed documentation skills showcasing ability to organize information in a clear and concise manner for varying audiences.
A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
Excellent presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.

Qualifications (Preferred)

Experience working as a project manager in the esports industry.
Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
Demonstrable track record of defining strategies in esports, entertainment or traditional sports industries.

ESPORTS PROJECT MANAGER

About Tesseract Esports

Responsibilities & Duties

Define project objectives, schedules, resource requirements, budget, and deliverables for different projects and programs in support of business goals.
Lead and execute all tactical project management aspects of different esports programs and projects to expand our brand and viewership goals.
Be responsible for creation and distribution of complete project plans, related documentation, and reporting requirements to all project stakeholders, internal teams and client personnel.
Deliver and develop status frequency, and deliver progress reports, proposals, and requirements documentation, along with risks, contingency plans, and roadblocks to project stakeholders and leadership.
Manage project expectations, timelines, milestones and deliverables.
Conduct post mortems and create recommendation reports based on detailed project analysis.
Provide regular insights and updates on the regional market development and eco-system, team/player sentiment, business opportunities and other relevant key data
Develop best practices and tools for project execution and management.
Act as key contact between internal departments and regional teams for successful execution of the project and meeting all deliverable timelines.
Act as the primary contact for day to day information and updates for partners and client personnel.
Control, coordinate and follow-up on recurrent tasks, assignments and deliverables of various internal departments working on the project.
Track and analyze measurable criteria and KPIs to evaluate progress towards project objectives and develop business review and improvement reports.
Assist different departmental leads to execute all program/project operations and marketing efforts (supervising and ensuring projects are moving forward in accordance with plans).

Qualifications (Required)

Bachelor’s degree or relevant experience (project management, business management, event management marketing, sports industries, marketing, communications).
2 + years of relevant working experience in esports, gaming, entertainment or traditional sports programs.
Have a deep comprehension of the various components that make up an esports program and be conversationally adept in them including broadcast production, player and team management, brand management, event management, content development, competitive structure and rulesets.
Experience in organizing esports and/or digital content planning, productions and broadcast/distribution to drive viewership.
Strong project management skills with ability to drive planning, schedules, budgeting, resource management, collaboration and status reporting.
Passionate about gaming and esports, having a strong understanding of both gaming and cultural nuances in South and Southeast Asia.
Knowledge of different project management methodologies like Waterfall, Agile, Scrum etc.
Strong written, verbal and interpersonal communication skills.
Proven ability to create, organize, prioritize, and execute tasks in a high-pressure environment.
Demonstrate ability to keep a project team focused and on track in a fast-paced environment.
Developed documentation skills showcasing ability to organize information in a clear and concise manner for varying audiences.
A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
Excellent presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.

Qualifications (Preferred)

Experience working as a project manager in the esports industry.
Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
Demonstrable track record of defining strategies in esports, entertainment or traditional sports industries.

Python Developer

at IDP Education

2 recruiters

Posted by Karthick J K

Chennai

2 - 8 yrs

₹5L - ₹15L / yr

Vue.js

AngularJS (1.x)

Angular (2+)

React.js

Javascript

+5 more

WHAT WE'RE LOOKING FOR

Bachelors or master’s in software engineering, Computer Science or other relevant disciplines
5+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python with 3+ years Preferably with AWS Services knowledge (Lambda, API Gateway, CloudWatch, Queues, Topics, etc)
Strong Knowledge in Python v3.x Language
Experience in REST APIs with JSON
Error handling and Logging
Any DB knowledge
Knowledge in Node.js is an added advantage
Knowledge in implementing Terraform is a plus
Knowledge on Sumo Logic log aggregation is a plus
Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

WHAT WE'RE LOOKING FOR

Bachelors or master’s in software engineering, Computer Science or other relevant disciplines
5+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python with 3+ years Preferably with AWS Services knowledge (Lambda, API Gateway, CloudWatch, Queues, Topics, etc)
Strong Knowledge in Python v3.x Language
Experience in REST APIs with JSON
Error handling and Logging
Any DB knowledge
Knowledge in Node.js is an added advantage
Knowledge in implementing Terraform is a plus
Knowledge on Sumo Logic log aggregation is a plus
Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

QA Engineer

at Kama Ayurveda

1 recruiter

Posted by Tuba Sheikh

Noida

4 - 6 yrs

₹8L - ₹10L / yr

Software Testing (QA)

Test Automation (QA)

Appium

Selenium

Content Management System (CMS)

Systems: eCommerce, CMS, Transaction website, payment gateways, Omni-channel, Postman Application
Role: Will be responsible for testing website, POS, Logistics systems. Integration testing. Automate scripts and test data. Testing of website on different screens, resolution, regression, performance & integrity testing. Build use cases, test cases and test data including API testing for request & response
Education : BE/BTech
Experience : 4-6 Years. Manual and/or Automation Testing, Understanding and usage of tools like Silenium, JIRA. Team player. Leadership qualities and coordination with different stakeholders

Systems: eCommerce, CMS, Transaction website, payment gateways, Omni-channel, Postman Application
Role: Will be responsible for testing website, POS, Logistics systems. Integration testing. Automate scripts and test data. Testing of website on different screens, resolution, regression, performance & integrity testing. Build use cases, test cases and test data including API testing for request & response
Education : BE/BTech
Experience : 4-6 Years. Manual and/or Automation Testing, Understanding and usage of tools like Silenium, JIRA. Team player. Leadership qualities and coordination with different stakeholders

Client Servicing

A leading Digital Marketing organization in Hyderabad

Agency job

via Sapwood Ventures by Sakshi G

Hyderabad

1 - 4 yrs

₹3L - ₹4L / yr

Client Servicing

Customer Success

Digital Marketing

Responsible for managing a portfolio of Clients

Manage client relationship to ensure client delight

Educate the client on the workflow and processes and manage client expectations

Interact and lead production team to ensure effective execution of project deliverables

Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.

To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved

To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts

To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight

To handle everyday coordination with clients, and service them timely with the help of
delivery team

Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.

To ensure immediate response to client issues as per severity and priority

Work on building proposals, service agreements for new client acquisition

SDE2

at Zeta Suite

4 recruiters

Posted by Naveen Kumar D G

Bengaluru (Bangalore)

4 - 6 yrs

₹25L - ₹45L / yr

Javascript

Vue.js

HTML/CSS

RESTful APIs

• Designing and building a first of its kind web ecosystem that drives the business, engages and inspires
our community of consumers and enthusiasts, and meets the functional needs of our customers and
partners.
• Rapidly building prototype web user interfaces.
• Driving improvements in usability and interactivity of Zeta's web properties.
• Implementation of a pixel-perfect UI/UX with a focus on driving customer engagement and creating
beautiful and unobtrusive user flows.
• Collaborate across engineering, marketing, product management, customer support and design groups

Python Developer

at Reval Analytics

2 recruiters

Posted by Jyoti Nair

Pune

3 - 6 yrs

₹5L - ₹9L / yr

Python

Django

Big Data

Position Name: Software Developer

Required Experience: 3+ Years

Number of positions: 4

Qualifications: Master’s or Bachelor s degree in Engineering, Computer Science, or equivalent (BE/BTech or MS in Computer Science).

Key Skills: Python, Django, Ngnix, Linux, Sanic, Pandas, Numpy, Snowflake, SciPy, Data Visualization, RedShift, BigData, Charting

Compensation - As per industry standards.

Joining - Immediate joining is preferrable.

Required Skills:

Strong Experience in Python and web frameworks like Django, Tornado and/or Flask
Experience in data analytics using standard python libraries using Pandas, NumPy, MatPlotLib
Conversant in implementing charts using charting libraries like Highcharts, d3.js, c3.js, dc.js and data Visualization tools like Plotly, GGPlot
Handling and using large databases and Datawarehouse technologies like MongoDB, MySQL, BigData, Snowflake, Redshift.
Experience in building APIs, Multi-threading for tasks on Linux platform
Exposure to finance and capital markets will be added advantage.
Strong understanding of software design principles, algorithms, data structures, design patterns, and multithreading concepts.
Worked on building highly-available distributed systems on cloud infrastructure or have had exposure to architectural pattern of a large, high-scale web application.
Strong understanding of software design principles, algorithms, data structures, design patterns, and multithreading concepts.
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Company Description:

Reval Analytical Services is a fully-owned subsidiary of Virtua Research Inc. US. It is a financial services technology company focused on consensus analytics, peer analytics and Web-enabled information delivery. The Company’s unique combination of investment research experience, modeling expertise, and software development capabilities enables it to provide industry-leading financial research tools and services for investors, analysts, and corporate management.

Website: http://www.virtuaresearch.com" target="_blank">www.virtuaresearch.com

Position Name: Software Developer

Required Experience: 3+ Years

Number of positions: 4

Qualifications: Master’s or Bachelor s degree in Engineering, Computer Science, or equivalent (BE/BTech or MS in Computer Science).

Key Skills: Python, Django, Ngnix, Linux, Sanic, Pandas, Numpy, Snowflake, SciPy, Data Visualization, RedShift, BigData, Charting

Compensation - As per industry standards.

Joining - Immediate joining is preferrable.

Required Skills:

Strong Experience in Python and web frameworks like Django, Tornado and/or Flask
Experience in data analytics using standard python libraries using Pandas, NumPy, MatPlotLib
Conversant in implementing charts using charting libraries like Highcharts, d3.js, c3.js, dc.js and data Visualization tools like Plotly, GGPlot
Handling and using large databases and Datawarehouse technologies like MongoDB, MySQL, BigData, Snowflake, Redshift.
Experience in building APIs, Multi-threading for tasks on Linux platform
Exposure to finance and capital markets will be added advantage.
Strong understanding of software design principles, algorithms, data structures, design patterns, and multithreading concepts.
Worked on building highly-available distributed systems on cloud infrastructure or have had exposure to architectural pattern of a large, high-scale web application.
Strong understanding of software design principles, algorithms, data structures, design patterns, and multithreading concepts.
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Company Description:

Website: http://www.virtuaresearch.com" target="_blank">www.virtuaresearch.com

Embedded Product Development engineer

at Tantragyaan

1 recruiter

Posted by Prasad Achar

Bengaluru (Bangalore)

3 - 7 yrs

₹5L - ₹12L / yr

C++

Linux/Unix

Software design

VxWorks

i. Middle water and application development On C,C++ for interview power PC platform desired ii. Familiarity with sticker, serial programming, cross compiler, os peeing, debugging iii. Pthread, thread scheduling, priority management, memory protection, thread synch techniques I've. Software static and dynamic analysis desired v. MISRA C, DO254 vi. HMI development on QT Creator 5.4 vii. VxWorks and Linux

Sales Manager

at Goodyear Technologies

1 recruiter

Posted by Rishabh Agarwal

NCR (Delhi | Gurgaon | Noida)

1 - 5 yrs

₹2L - ₹4L / yr

Business Development

Sales

Field Sales

Telesales

Good year Technology is amongst one of the few first Indian electronic manufacturers based in Delhi, India. We have been in the electronic industry for over a decade , mainly specialized in mobile phones and LED TV with the support of Government (Make in India) policy .we have been able to create user friendly pocket mobile phones for the different level class in India as well as create opportunities for related small scale Industries. We are looking for right candidates with right skills for Corporate sales & Corporate communication. An ideal candidate will be responsible for promotion of products in various corporate for their corporate Gifting, Internal Gifting & Field staff.

PHP, JavaScript developer, JQuery, MySQL, GIT, Apache, LINUX developer

at Startup website

1 recruiter

Posted by Gowri Kabali

Chennai

3 - 7 yrs

₹3L - ₹4L / yr

PHP

Javascript

Linux/Unix

Apache

MySQL

+3 more

We are a startup website, looking to hire a full time developer where can bring the website to Phase 2 a whole new challenging level altogether where we can do a lot of enhancement work on the software. Looking for eager and challenge-loving programmers who are willing to work with a startup.

Why apply to jobs via Cutshort