Senior Ruby On Rails Developer

(Senior Product Engineer - ROR)

Experience - 3 to 6 years

Location  - Pune

We are looking for an enthusiastic developer with a strong understanding of core Ruby and Rails framework along with PostgreSQL database. Someone who is passionate about coding and loves to work in an ongoing challenging environment. You will be part of a talented software team. You have to consistently deliver in a fast paced environment and should be more than willing to build software that people love to use.

Key Responsibilities

The individual role that you’ll play in our team:

• Developing large multi-tenant applications in Rails.
• Understanding Rails best practices and religiously introducing those to our codebase.
• Knowledge on how to do effective Refactoring.
• Ability to write unit tests and following those practices religiously.
• Working closely with the Product managers and UX team.
• Helping QAs to write automated integration tests.
• Staying up-to-date with current and future Backend technologies and architectures.

Read the ‘Skills and Experience’ section, it is not the usual yada yada, you’ll be asked specific questions on these.

Skills and Experience

• Ruby on Rails architecture best practices
• Knowledge on the latest versions on ROR
• Strong OOP knowledge in Ruby.
• Asynchronous Networking in Ruby 
• Designing RESTFul HTTP APIs using JSON-Schema or JSON API (jsonapi.org).
• Ability to architect and develop API only backend
• Experience in using ActiveRecordSerializer
• Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
• How to use RSpec
• Rails Security Best Practices
• PostgreSQL and Rails.
• SQL concepts like Joins, Relationships etc.
• Understanding DB Partition strategies.
• Knowledge about refactoring ActiveRecord Models (read this - “7 Patterns to Refactor Fat ActiveRecord Models”).
• Understanding scaling strategies for a high-traffic Rails applications (2 million+ requests a day).
• Background Job processing using Redis and Sidekiq
• Experience in using Amazon Web Services (AWS) tools.
• Writing automated Deployment Scripts using Capistrano, Ansible etc.
• Sending emails in Rails
• Knowledge in Linux and Git is mandatory

Optional Skills

• Knowledge in using Chef or Puppet
• Ability to do basic DevOps like setting up a Linux server.
• Websocket communication in Rails 5.
• Node.js
• JRuby

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.  

Experience – 3+ years

Location - Pune

 

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

 

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively

Experience - 1+ years Location - Pune We are looking for a Strong and a creative Technical Content Writer, who, would be able to produce high-quality instruction manuals, white papers, articles, Infographics and other supporting documents to communicate complex and technical product information which would contribute to the overall success of our products. This is a great opportunity to be part of our growing team. Key Responsibilities The individual role that you’ll play in our team: ● Working with internal teams on product and documentation requirements ● Writing easy-to-understand user interface text, online help and developer guides ● Work with technical teams to obtain an in-depth understanding of the product and the documentation requirements ● Organize and write supporting documents for products ● Write easy-to-understand user interface text, online help and developer guides ● Create tutorials to help end-users use a variety of applications ● Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding ● Ensure that content contains sufficient keywords for search engine optimization ● Organize and write supporting documents for products ● Writes, schedules, and posts content online; maintains company web pages and blog(s) ● Select appropriate medium for message or audience, such as manuals or online videos ● Standardize content across platforms and media Skills and Experience ● Experience of 3+ yrs ● Excellent overall writing skills in a number of different styles/tones ● Proven working experience in technical writing of software documentation ● Ability to deliver high quality documentation paying attention to detail ● Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures ● Experience with social networks and implementation of social media marketing ● Must have excellent writing and grammar skills and be able to work independently, delivering accurate documentation under deadline pressure ● An understanding of formatting articles on the web. ● Prior experience in B2B SaaS content marketing, would be an added advantage About Promobi Technologies: ProMobi Technologies is based in Pune, Maharashtra. We are a Product and Services company providing top-notch Mobile and Web Application services to our clients and customers across the globe. We are one of the emerging new startups in India who are providing solutions for Enterprise Mobility Management (EMM). The role is to be part of our “core team” of awesome Mobile, Backend engineers, and Sales - Marketing team. This is a very exciting opportunity as we are a fast growing company so you’ll be able to see your hard work and ideas going live to customers quickly. About Mobilock Pro: (Our Premium Product) MobiLock Pro is an easy to use enterprise mobility management tool that allows organizations to secure, manage & control their company owned Android devices remotely from the cloud-based Mobile Device Management Dashboard.

Experience - 2 to 4 years Location - Pune We are looking for an expert and experienced Content Writer with a super creative bent of mind! Someone who would be able to produce high-quality and information-rich content including blogs, articles, press releases, and similar marketing documents, required to contribute to the overall success of our products. We assure an amazing work experience with a great opportunity to grow and prosper along with the company and the products! Key Responsibilities The individual role that you’ll play in our team: ● Working with internal teams on product and documentation requirements ● Writing easy-to-understand user interface text, online help and developer guides ● Develop engaging content for articles, blogs, stories, and social media to entice and engage customers ● Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements ● Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience ● Create tutorials to help end-users use a variety of applications ● Analyze existing and potential content, focusing on reuse and single-sourcing opportunities ● Ensure that content contains sufficient keywords for search engine optimization ● Study product samples and talk with product designers and developers ● Organize and write supporting documents for products ● Writes, schedules, and posts content online; maintains company web pages and blog(s) ● Select appropriate medium for message or audience, such as manuals or online videos ● Standardize content across platforms and media Skills and Experience ● Experience of 2+ yrs ● Excellent writing skills in a number of different styles/tones ● Proven work experience in technical writing of software documentation ● Ability to deliver high-quality documentation with attention to detail ● Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures ● Experience with social networks and the implementation of social media marketing ● Must have excellent sentence construction and grammar skills ● Should be able to work independently, delivering accurate documentation within the deadline ● An understanding of formatting articles on the web ● Prior experience in B2B SaaS content marketing would be an added advantage

Job Summary Experience - 1 to 3 year Location - Pune US Process Night shift(7pm-4am) Note-Only for Male Candidates We are looking for a Customer Support Associate, who can assist clients with product issues and help to maintain a high customer retention level, He/She will be responsible for inbound and outbound calls and chat from customer base and addressing customer issues and concerns.This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting their queries and correcting post-sales problems. To understand the customers need and provide world class service to our customers Responsibilities and Duties The individual role that you’ll play in our team: Deal directly with customers. Respond promptly to customer inquiries Handle and resolve customer queries and complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information about the products Process orders, forms, applications and requests Organize workflow to meet customer timeframes Maintain customer databases Communicate and coordinate with internal departments Follow up on customer interactions. What we want to see in the potential Candidate Quick learner and versatile. Must possess strong communication skills in English, both written and verbal Should be comfortable on calls for solving queries of the customers. Sound work ethic. Own advanced computer and mobile skills. Have used at least 3-4 Android versions or an iOS device as personal phone. Must be able to conduct themselves in a professional and courteous manner. Should be able to understand customer feedback and analyze to respond accordingly. Should stick to company process and guideline. Should be able to follow the TAT ( Turn Around Time). Should be able to log, summarize and pass on queries. Strong ownership Good amount of patience to attend different types of customers. A logical thinker An excellent problem solver with strong analytical skills Friendly attitude Ability to work in Shifts. Required Experience, Skills and Qualifications Key Skills: 1+ years of experience into Customer/Technical Support would be good to have Technical background would be an added advantage The ability to manage your time and plan your day effectively Excellent written and verbal communication skills. Job Type: Full-time

Key Responsibilities : The individual role that you’ll play in our team: ● Inbound /outbound sales targets ● Experience in B2B SAAS Sales ● Sales calls & demo of the product ● Should handle End to end sales process. ● Be responsible for Sales planning, budgeting ● To make reports/presentations/proposals ● To Collaborate with other teams. (development & marketing team) ● Understand the needs and requirements and guide the prospects ● Communicate fluently and help the prospects buy the solution. Should be able to convert trialing prospects to customers. ● Take individual monthly sales targets ● Will have to work in shifts What we want to see in the potential Candidate ● Should be an extrovert, highly motivated individual with a willing to learn attitude. ● Strong work ethics. ● Excellent selling skills (inbound / outbound) ● Sound knowledge of software product industry ● A keen interest in IT issues ● Self starter ● The ability to write reports and proposals ● The capacity to work well on your own or in a team ● MBA in Sales and Marketing ● Engineering would be an added advantage Key Skills: ● Experience in inbound sales. 1-2 years. ● Strong communication - Written and Verbal also should have strong Negotiating skills ● The ability to manage your time and plan your day effectively ● Identify target markets and lead generation

Ruby on Rails architecture best practices Strong OOP knowledge in Ruby. Asynchronous Networking in Ruby Designing RESTFul HTTP APIs using JSON-Schema or JSON API (jsonapi.org). Ability to architect and develop API only backend Experience in using ActiveRecordSerializer Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms. How to use RSpec Rails Security Best Practices PostgreSQL and Rails.

Ruby on Rails architecture best practices  ● Strong OOP knowledge in Ruby.  ● Good Knowledge on Angular or React JS  ● Asynchronous Networking in Ruby   ● Designing RESTFul HTTP APIs using JSON-Schema or JSON API (​jsonapi.org​).  ● Ability to architect and develop API only backend  ● Experience in using Active Record Serializer  ● Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.  ● How to use RSpec  ● Rails Security Best Practices  ● PostgreSQL and Rails.  ● SQL concepts like Joins, Relationships etc.  ● Understanding DB Partition strategies.  ● Knowledge about refactoring ActiveRecord Models (read this - “7 Patterns to Refactor Fat  ActiveRecord Models”).  ● Understanding scaling strategies for a high-traffic Rails applications (2 million+ requests a  day).  ● Background Job processing using Redis and Sidekiq  ● Experience in using Amazon Web Services (AWS) tools.  ● Writing automated Deployment Scripts using Capistrano, Ansible etc.  ● Sending emails in Rails  ● Knowledge in Linux and Git is mandatory