PythonDear Aspirant,
We do have an urgent opening with Sagarsoft for the Application Support Analyst role.
Job Title/Role: Application Support Analyst
Job Location: Hyderabad- Remote
Client : Point72 -https://point72.com
Role: Permanent Role
Notice Period: Immediate to 15 days
Open Positions: 2
Shift: US Shifts (Complete Night Shifts)
Working Hours:
- Shift Rotation: Every 3 months
- Shifts:
- Evening Shift: 7:00 PM to 5:00 AM IST
- Night Shift: 9:30 PM to 7:30 AM IST/''
About us: Sagarsoft is a BSE listed Digital engineering services company dedicamted to assisting global enterprises with digital transformation and technology modernization.
Overview: Join our dynamic US support team as an Application Support Specialist. You’ll play a key role in providing top-notch support for our applications, ensuring smooth operations across our middle, and back office systems.
Key Responsibilities:
- Collaborate with the global support team in Connecticut to deliver seamless support across different time zones.
- Work closely with Project Managers, Traders, and Analysts to quickly resolve issues and identify areas for improvement.
- Assist in the rollout and setup of new products, providing training and support to end-users.
- Offer 2nd and 3rd line support for various office systems and market data.
- Coordinate with external vendor support teams to address technical issues and implement enhancements.
- Support Development and QA teams throughout project lifecycles, from gathering requirements to deployment.
- Participate in planning and executing PC releases and related deployment activities.
- Set up and monitor automated jobs using a central scheduler (e.g., Active Batch).
- Utilize ticket, issue, and change management systems effectively.
Requirements:
- Passion for providing an outstanding client experience.
- Excellent written and verbal communication skills.
- Confident and friendly phone presence.
- Strong troubleshooting and problem-solving abilities.
- Willingness to share knowledge and suggest improvements.
- Team player who remains calm under pressure.
- Availability for off-hours on-call support.
- Flexibility and adaptability in a fast-paced, evolving environment.
Desired Skills:
- 4 to 6+ years of experience in an Application Support role.
- Experience in automating repetitive tasks.
- Understanding of trading phases and asset types.
- Familiarity with Windows, MS Office, and common business applications.
- Experience with Windows 2003 and 2008 clustering.
Mandatory Skills:
- Experience in investment banking.
- Strong communication and interpersonal skills.
- Proficient in SQL and comfortable working with SQL Server.
- Strong Python or similar programming skills, with a focus on automation.
- Basic UNIX scripting experience is a plus.
- Familiarity with scripting languages (e.g., PowerShell, VB Script, batch).
- Experience with scheduling software (e.g., Autosys, Active Batch)
If you find the skillset suitable, Please let us know the following details.
- Reason for Change:
- Offers in hand?:
- Total exp:
- Relevant exp in Application Support :
- Experience in Python:
- Experience in Automation:
- Experience in SQL:
- Experience in Investment banking:
- Current CTC:
- Expected CTC:
- Notice period (kindly mention the days negotiable, if any):
- Current location:
- Preferred location:
- LinkedIn:
Shubham Vishwakarma
Full Stack Developer - Averlon
About sagarsoft (india) ltd
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Salary Upto 35 LPA.
Location: Bengaluru / Noida / Gurugram , Also allows remote working from any where.
Company - Learnyst Insight Pvt. Ltd.
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About Learnyst
===========
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their websites & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible, and engaging.
Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com
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===========
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
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==========
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon