Application Support Engineer

Job Summary:

Core Technical Skills

Strong JavaScript OR TypeScript experience (minimum 2 years)

Angular OR good balance of JS/TS + Angular skills

Understanding of HTTP requests & web technologies

Hands-on project experience in JavaScript ecosystem

Good to have (not mandatory):

Node.js

XPath

Puppeteer

Automation scripting exposure

Coding & Development Skills

Building and maintaining UI components

Writing clean, maintainable code

• Debugging & troubleshooting in production/test environments

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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

• As a lead engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members.
• Participate in code reviews, app architecture, and design discussions.
• Ensuring timely delivery of all product deliverables.
• Be the go-to person for the team for guidance and troubleshooting. 
• Mentoring junior developers and set best practices for coding, reviews, etc.
• Ensuring performance and scalability in all new product features being developed. 

• Overall of 5+ years expertise in writing HTML/CSS/JavaScript 
• Experience in Angular and preferably React.js
• Expertise in database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
• Expertise in all common AWS cloud technologies, knowledge of CI/CD tools, and workflows.

Job Description: We are looking for highly motivated Systems Engineers/Systems Administrators. The position requires strong technical and communication skills.

As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.

Responsibilities:

• Deploying, automating, maintaining AWS / Azure-based cloud services

• Evaluate new technology options and vendor products

• Develop and maintain custom SharePoint Online pages

• Complete certifications and training on the latest technologies

• Perform SharePoint Online administrative functions

• Develop and maintain PowerShell scripts for regular task automation

• Monitorsystems, networks, and functions

• Identify and document common recovery procedures forservice impacting incidents

• Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Develop, communicate and drive Service Improvement Plansto maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Manage customer interaction with the utmost professionalism, courtesy, and responsiveness

• Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation

Candidate Profile:

• B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education

Skills and Abilities:

• Excellent communication skills (spoken and written English)

• Ability to work in rotationalshifts

• High-level technical troubleshooting ability

• Customer orientation

• Ability to multitask and work 6 days a week (54 hours per week at aminimum)

• Excellent problem resolution, judgment, and decision-making skills

• Knowledge about Azure and AWS services

• Knowledge of SQL and Spark query

• Knowledge of Data Visualization toolslike Power BI, Microsoft Fabric

• Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate

• Inclined towardslearning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-3 years of proven work experience as a Technical Support Engineer

Location: Noida / Mumbai / Hyderabad

• Strong C/C++ programming hands on experience
• Should have work experience on firmware development with strong Linux internals.
• Very good development, design and debugging experience on embedded firmware.
• Added advantage to have experience on Systems management/Out of Band/BMC domain experience
• Good to have automation experience using Python or shell scripting  
• Excellent communication and problem solving skills  
• Experience on tools like JIRA, Yocto, Visual studio, etc.

• Overall 3+  years of software development experience in building web-based and highly scalable applications. 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in React Native/ReactJS 

• Hands-on coding experience in developing multi platform (iOS & Android) mobile applications with REST APIs.

• Experience working as a Full stack developer is a big plus.

• Experience in building single page applications or Javascript heavy front end applications in ReactJS is a big plus.

• Experience working in cloud environments with CI/CD and infrastructure automation is a big plus.

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

• Strong oral and written communication.

• To act as Primary Point of Contact for transferees
• To be responsible for overall service satisfaction, coordination with customers and service professionals, and follow-up throughout the relocation service cycle.
• Effectively coordinate, communicate, and manage service delivery with local company vendors and external service providers
• Receive all newly booked initiations.
• Contact transferee immediately upon receipt of new initiation.
• Reply to e-mails and inquiries within 4 working hours.
• Assemble Welcome Kits for all transferees and ensure they are made available to the field consultant well in advance of the scheduled date of service delivery.
• Provide regular updates to the Line Manager with regard to the status of service delivery.
• Ensure all follow-ups with internal/ external customers are made within reasonable time on a regular basis.
• Ensure all transferee records in databases are kept updated and complete at all times.
• Provide full notes on all cases handled. Manage and maintain electronic data and relevant documents in the physical files.
• Provide information for reports in a timely manner when requested.
• Ensure sending and collection of RSQS (Relocation Services Quality Survey) feedback
• Ensure timely updates of Job Log Sheets for each month.
• Ensure timely and accurate invoicing/ billing.
• To receive and acknowledge all related vendor bills, get the same approved by the Manager To create appropriate Account Payable entries in the job costs and forward the approved bills to Accounts, for processing vendor payment.

DESIRED SKILLS

• Very good written and spoken English. Knowledge of foreign languages highly desirable.
• Excellent interpersonal skills including active listening, ability to interact confidently with senior executives, and intercultural sensitivity.
• Ability to read and interpret documents such as service agreements, procedural manuals, process maps & tenancy agreements.
• Ability to write routine reports utilizing Word, Excel, and/or Powerpoint.
• Good organizational and time management skills.
• Good arithmetic and analytical skills

ATTITUDES & BEHAVIOURS

• Ability to work proactively and autonomously, applying experience and common sense in both standard and non-standard service scenarios.
• Attention to detail. Willingness to participate and engage in team activities in order to make a contribution towards better service delivery.
• Willingness to learn new skills to be able to work productively.
• Productivity – Manage a fair workload, manage time well, volunteer for additional tasks where workload allows, and show self-initiative to seek out additional value-added assignments when other work is completed.
• Dependability – Manage commitments, work independently where appropriate, without need for constant supervision, be accountable, handle change, stay focussed under pressure, meet attendance/ punctuality standards.
• Teamwork – Work effectively in a team environment, be flexible and open-minded, actively share information with other company staff members, foster a team orientated environment, and be sensitive to other workloads.
• Initiative – Tackle problems and take independent action where appropriate, seeks out new responsibilities, generate new ideas, and practice self-development.
• Personal Organisation – Keep information and files organized and accessible, respond quickly to information requests from Line Manager and other company staff.
• Perform other duties as directed by the Manager. This may include assisting with other duties within the Branch in the event that staff is on leave, on holiday, or otherwise indisposed.
• Attend training seminars and other on-job-training programs on behalf of the Branch as arranged by the company, which could include domestic travel.

We have an Urgent Requirement for HR Assistant Role @Andheri (West)

- Hiring candidates by using different job portals (Naukri, Monster, Apna App, Indeed, etc.)

- Assist with day to day operations of the HR functions and duties.

- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)

- must have excellent communication skills.

Interested candidates can send thier updated CV.