PythonDear Aspirant,
We do have an urgent opening with Sagarsoft for the Application Support Analyst role.
Job Title/Role: Application Support Analyst
Job Location: Hyderabad- Remote
Client : Point72 -https://point72.com
Role: Permanent Role
Notice Period: Immediate to 15 days
Open Positions: 2
Shift: US Shifts (Complete Night Shifts)
Working Hours:
- Shift Rotation: Every 3 months
- Shifts:
- Evening Shift: 7:00 PM to 5:00 AM IST
- Night Shift: 9:30 PM to 7:30 AM IST/''
About us: Sagarsoft is a BSE listed Digital engineering services company dedicamted to assisting global enterprises with digital transformation and technology modernization.
Overview: Join our dynamic US support team as an Application Support Specialist. You’ll play a key role in providing top-notch support for our applications, ensuring smooth operations across our middle, and back office systems.
Key Responsibilities:
- Collaborate with the global support team in Connecticut to deliver seamless support across different time zones.
- Work closely with Project Managers, Traders, and Analysts to quickly resolve issues and identify areas for improvement.
- Assist in the rollout and setup of new products, providing training and support to end-users.
- Offer 2nd and 3rd line support for various office systems and market data.
- Coordinate with external vendor support teams to address technical issues and implement enhancements.
- Support Development and QA teams throughout project lifecycles, from gathering requirements to deployment.
- Participate in planning and executing PC releases and related deployment activities.
- Set up and monitor automated jobs using a central scheduler (e.g., Active Batch).
- Utilize ticket, issue, and change management systems effectively.
Requirements:
- Passion for providing an outstanding client experience.
- Excellent written and verbal communication skills.
- Confident and friendly phone presence.
- Strong troubleshooting and problem-solving abilities.
- Willingness to share knowledge and suggest improvements.
- Team player who remains calm under pressure.
- Availability for off-hours on-call support.
- Flexibility and adaptability in a fast-paced, evolving environment.
Desired Skills:
- 4 to 6+ years of experience in an Application Support role.
- Experience in automating repetitive tasks.
- Understanding of trading phases and asset types.
- Familiarity with Windows, MS Office, and common business applications.
- Experience with Windows 2003 and 2008 clustering.
Mandatory Skills:
- Experience in investment banking.
- Strong communication and interpersonal skills.
- Proficient in SQL and comfortable working with SQL Server.
- Strong Python or similar programming skills, with a focus on automation.
- Basic UNIX scripting experience is a plus.
- Familiarity with scripting languages (e.g., PowerShell, VB Script, batch).
- Experience with scheduling software (e.g., Autosys, Active Batch)
If you find the skillset suitable, Please let us know the following details.
- Reason for Change:
- Offers in hand?:
- Total exp:
- Relevant exp in Application Support :
- Experience in Python:
- Experience in Automation:
- Experience in SQL:
- Experience in Investment banking:
- Current CTC:
- Expected CTC:
- Notice period (kindly mention the days negotiable, if any):
- Current location:
- Preferred location:
- LinkedIn:
Shubham Vishwakarma
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